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Vodafone Mobile BroadbandRelease 10.3.405

ReadMe

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Vodafone Mobile Broadband ReadMe

Vodafone Global Product SupportDocument Version: 1.0

Vodafone Group 2013 Page 2 of 14

Contents

Summary............................................................................................................. 3What is new in this release................................................................................ 3Installation Notes................................................................................................ 3Determining which version is installed............................................................. 4Requirements...................................................................................................... 4

Supported operating systems........................................................................ 4Supported Devices.......................................................................................... 5

USB Sticks (Vodafone Mobile Broadband) .................................................... 5USB Sticks (QuickStart) ................................................................................. 5Built-in Mobile Broadband Modules ............................................................... 6Built-in Mobile Broadband Module device drivers .......................................... 6

Firmware.......................................................................................................... 7Determining which firmware is installed ......................................................... 7Determining which firmware is installed (Quickstart) ..................................... 7

Language & Network Support............................................................................ 8Removal Instructions......................................................................................... 9

Removing profile data .................................................................................... 9Known Issues and Limitations........................................................................ 10Version Information (Change Log).................................................................. 13Links.................................................................................................................. 14Trademarks........................................................................................................ 14

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Summary

Software Name: Vodafone Mobile BroadbandVersion: 10.3.405.45220Issue date: August 2013

The Vodafone Mobile Broadband application is designed specifically for use with therange of Vodafone Mobile Broadband USB sticks, Hotspots and Built-in modules.

This ReadMe is intended for the full variant of Vodafone Mobile Broadband10.3.405, and does not address specific information on Vodafone MobileBroadband Lite.

What is new in this release

General bug fixes and Operator configuration updates

Full SKUs also support QuickStart devices

Vodafone Call Manager removed

Support for Vodafone K4606 ,Vodafone K5008-Z and Vodafone K3773

Installation Notes

If your computer runs without problems now, it may not be necessary to update thesoftware. To determine if you should update the software, refer to the versionInformation section.

For deployment in corporate environments please refer to the Vodafone MobileBroadband Standard Install Guideand Enterprise Install Guide.

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Determining which version is installed

1) Start the Vodafone Mobile Broadband application2) Go to view

3) Select in the menu4) Check the Release

Determining which version is installed (QuickStart)

If a QuickStart device is in use and VMB starts in the QuickStart view, a differentprocedure is necessary.

1) Start the Vodafone Mobile Broadband application

2) Click on the at the bottom of the application

3) Select in the menu4) Check the Release

Requirements

Supported operating systems

Operating System Required Service Pack & Patches*

Windows 832- and 64-bit editions

.NET Framework 3.5

Windows 732- and 64-bit editions (Home Basic, HomePremium, Professional, Enterprise andUltimate)

No dependencies (SP1 is recommended)

Windows Vista32- and 64-bit editions (Home Basic, HomePremium, Business, Enterprise and Ultimate)

No dependencies (SP2 is recommended)

Windows XP 32-bit editions(Home, Professional and Tablet)

Service Pack 2 (SP3 is recommended) Windows Installer 3.1

.Net Framework 2.0 Requirement for ABC: Microsoft Wireless

LAN API (KB918997; also part of XP SP3) Requirement for ABC: Microsoft Core XML

Services (MSXML) 6.0*Please refer to the Links chapter for direct download links to the required service packs and patches.

Please note that this table only indicates the Operating System on which the VodafoneMobile Broadband application works. The mobile devices supported by this version canbe determined from the following tables.

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Supported Devices

USB Sticks (Vodafone Mobile Broadband)

Device

Windows

XP Vista Vista 7 7 7 8 8 8

32-bit 32-bit 64-bit 32-bit 64-bit NDIS 6.2 32-bit 64-bit NDIS 6.2

Vodafone K3565-Z

Vodafone K3570-Z

Vodafone K3571-Z

Vodafone K3765

Vodafone K3765-Z

Vodafone K3770

Vodafone K3770-Z

Vodafone K3771

Vodafone K3772

Vodafone K3772-Z

Vodafone K3805-Z

Vodafone K3806

Vodafone K3806-Z

Vodafone K4505

Vodafone K4505-Z

Vodafone K4510

Vodafone K4510-Z

Vodafone K4511

Vodafone K4605

Vodafone K5005

Vodafone K5006-Z

USB Sticks (QuickStart)

Device

Windows

XP Vista Vista 7 7 7 8 8 8

32-bit 32-bit 64-bit 32-bit 64-bit NDIS 6.2 32-bit 64-bit NDIS 6.2

Vodafone K3773

Vodafone K4201

Vodafone K4201-ZVodafone K4305

Vodafone K4606

Vodafone K5150

Vodafone K5008-Z

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Built-in Mobile Broadband Modules

Device

(Vendor Name)

Device

(OEM Name)

Windows

732/64-bit

764-bit

7NDIS 6.2

Ericsson F3307 Acer F3307

Ericsson F3507g Dell 5530, Toshiba F3507g, Lenovo F3507g

Ericsson F3607gw Dell 5540, Lenovo F3607gw

Ericsson F5521gw Dell 5550, Lenovo 5521gw

Ericsson F5321gw Dell 5560, Lenovo 5321gw, HP hs2350

Ericsson H5321gw Dell 5565

Qualcomm Gobi 2000 Dell D5620, HP un2420

Qualcomm Gobi 3000 HP un2430

Huawei E770 Acer EM770

Huawei E820 Acer EM820

Huawei EM770W Acer EM770

Option GTM 382 Sony GTM382

Samsung Y3100 -

Samsung Y3300 -

Samsung Y3400 -

Built-in Mobile Broadband Module device driversPlease note that the driver for your Built-in Mobile Broadband module is suppliedby your notebook manufacturer. Installing the driver for this module is aprerequisite for installing the Vodafone Mobile Broadband application.Also, not every firmware version works with every driver version. Please only usecombinations that have been approved by your vendor.

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Firmware

If the device is detected and works properly it is usually not necessary to update thefirmware.

A working installation of Vodafone Mobile Broadband on a computer is required toperform a firmware upgrade.

We recommend contacting the support hotline in your country for instructions onfirmware upgrades.

In case you would like to perform an upgrade of your Built-in Mobile Broadband modulefirmware, please contact your computer manufacturer for further instructions.

Determining which firmware is installed

1) Start the Vodafone Mobile Broadband application2) Go to view

3) Select in the menu4) The tab will show the firmware version of the device

Determining which firmware is installed (Quickstart)

If a QuickStart device is in use and VMB starts in the QuickStart view, a differentprocedure is necessary.

1) Start the Vodafone Mobile Broadband application2) Select at the top right corner of the application to enter the Quickstart

Web User Interface.3) Select at the top of the Web User Interface4) The column on the left will show all relevant information of the

device.

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Language & Network Support

The following languages and mobile networks are supported with this software:

Supported LanguagesArabic English Lithuanian

Azeri* Estonian Macedonia

Bulgarian Finnish Norwegian

Chinese (Hong Kong) French Portuguese

Chinese (Taiwan) French (Belgium) Romanian

Croatian German RussianCzech Greek Slovenian

Danish Hungarian Spanish

Dutch Italian SwedishDutch (Belgium) Latvian Turkish*See known issues

Supported Vodafone and Partner NetworksA1 Telekom Austria Swisscom Switzerland Vodafone Greece

Airtel Channel Islands Tango Luxembourg Vodafone Hungary

Bite Latvia TDC Denmark Vodafone Iceland

Bite Lithuania TDC Norway Vodafone IndiaCelcom Malaysia TDC Sweden Vodafone Ireland

Cytamobile Cyprus VIPnet Croatia Vodafone Italy

Dialog Sri Lanka Vip Macedonia Vodafone KKTC Telsim

DU United Arab Emirates Vodacom Congo Vodafone Malta

Elisa Estonia Vodacom Lesotho Vodafone NetherlandsElisa Finland Vodacom Mozambique Vodafone New Zealand

Entel PCS Chile Vodacom Tanzania Vodafone Portugal

Kidanet Fiji Vodafone Albania Vodafone Qatar

M1 Singapore Vodafone Australia Vodafone Romania

M-Tel Bulgaria Vodafone Czech Republic Vodafone Spain

Proximus Vodafone Egypt Vodafone Turkey

SFR France Vodafone Fiji Vodafone UKSi.mobil Slovenia Vodafone FO Zain Bahrain

SmarTone-Vodafone Vodafone Germany

SRR Vodafone Ghana

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Removal Instructions

Windows XP:

Open the Windows

Double-click and select

Then click the Button and follow the instructions on screen.

Windows Vista / Windows 7 / Windows 8:

Open the Windows

Double-click

Right-click and select

Removing profile data

To remove profile settings and user specific data please delete the data folder in theuser profile. This will delete SMS and contact information, as well as device profiles.

On Windows XP:

Please make sure that showing hidden files and folders is turned on in your folderoptions

Open C:\Documents and Settings\%USERNAME%\Application Data\Vodafone\ Delete the Vodafone Mobile Broadband Folder

On Windows Vista, Windows 7 and Windows 8:

Please make sure that showing hidden files and folders is turned on in your folderoptions

Open C:\Users\%USERNAME%\AppData\Roaming\Vodafone\

Delete the Vodafone Mobile Broadband folder

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Known Issues and Limitations

Software:[180] Global WiFi registration is still valid for device even after uninstalling the VMBclient.[179] Bytemobile Optimiser versions lower than 4.3.2 don't support 64 bit operatingsystems.[162] The Network Optimiser currently doesnt support Windows 8. It is deactivatedwhen Vodafone Mobile Broadband is running on Windows 8.[154] On Windows 7, some radio access preferences are not available: 3G Preferredand 2G Preferred cannot be set. If a device has been set to these values usingWindows XP or Vista, the preference will show as Automatic on Windows 7.[148] When upgrading VMB 10.1.000.25677 to a newer version, a critical exception

may occur. Workaround: First uninstall VMB 10.1.000.25677 manually beforeinstalling the new version.[146] Disconnecting is not possible while sending or receiving SMS. This is by design.[144] Under specific circumstances, the Anti-Virus tool from Avast can show amalware warning for VmbServiceConfig.exe. Please ignore this warning; for somebackground on this message, please visit the Avast blog:https://blog.avast.com/2012/03/20/autosandbox-why-are-you-annoying-me/[120] When using ABC in Automatic mode: under some circumstances the mobiledevice can be deactivated when Wi-Fi is disabled (for example using a hardwareswitch).[103] VPN traffic is not measured by the application when the VPN profile is notselected in Vodafone Mobile Broadband. To select the VPN profile please go to

view, , select the VPN entry, then select the VPN profileusing the button (eg. Cisco).[083] When uninstalling the Optimiser client using the Change option in , , it is not possible to reinstall it using the samemethod.[053] Vodafone Mobile Broadband will not show an error message when a device

with an inactive SIM is inserted.[048] Updating from a Vodafone Mobile Broadband Lite which has been installedfrom a Huawei device, to a Vodafone Mobile Broadband Lite from a ZTE device isnot possible. Workaround: manually uninstall the old Vodafone Mobile Broadbandrelease.[041] Language Azeri cannot be selected during installation. If you would like to use

it in the application, please select a different language for the installation and switchto it afterwards. This can be done by going into the view, menu,, [006] [070] The network optimisation client is determined by the first selected

operator, meaning an operator change doesn't install or uninstall the optimisationclient. Workaround: If an optimisation client change is required, please uninstall andthen re-install Vodafone Mobile Broadband.

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General:[156] Using the Vodafone K5005, a LTE connection is only possible if the device isset to "4G Only". It falls back to 3G when it is set to "4G Preferred". This is a network

limitation.[151] The German LTE network does not yet support the APN 'event.vodafone.de'.Therefore customers using WebSessions cannot connect via LTE network.[084] When using an NDIS 6.2 device on Windows 7, Windows displays a differentsignal strength than Vodafone Mobile Broadband.[071] VPN Clients like the Cisco client version 5, which rely on a DeterministicNetwork Enhancer (DNE), cannot be used with NDIS 6.2 devices on Windows 7. Asoftware update is available for the DNE which fixes this issue:http://www.citrix.com/lang/English/lp/lp_1680845.aspPlease refer to the table in the chapter Supported Devices to check if your devicesupports NDIS 6.2 on Windows 7. If it does, the software update is needed.[040] Windows 7 and NDIS 6.2 devices: it is not possible to enter the PUK. This is a

Microsoft bug which will be fixed in Windows 7 Service Pack 1.[011] If the own number (MSISDN) cannot be accessed or found, a link to therelevant section of the Help file is displayed on the Help/Diagnostics window. Pleaseselect 'Device' on this page of the Help file to get further information on how to getthe MSISDN.[012] The help file for Vodafone Mobile Broadband Lite contains only troubleshootingtopics for all languages.[013] Vodafone Mobile Broadband does not support more than one attached deviceat the same time.[014] For some WLANs, automatic authentication is done as soon as the connectionis established. This authentication needs some data from the SIM card. If the SIMcard is inserted for the first time, there is a possibility that the data is not ready for

successful authentication. Workaround: disconnect and connect again.[015] Automatic authentication which is done for some wireless LANs is dependenton the server side as well, and can last up to 30 seconds.

General device issues:[183] Remote NDIS (RNDIS) devices may not work correctly after you perform a notplaned removal on a Windows XP-based computer and then attach the RNDISdevice to the computer again. Workaround: reboot the computer. If this problem stilloccurs, please read Microsofts article http://support.microsoft.com/kb/959765/en-us?fr=1 and install the mentioned hotfix.[166] A Quickstart device cannot be found if VPN is active when starting VMB.[165] VMB supports only one QuickStart device at the same time, please remove all

other devices.[017] Contacts: Only Sierra Wireless, Motorola and LG devices support Unicodephonebooks. No phonebook import possible if contacts contain special unicodecharacters.

Huawei devices: [178] The Vodafone K4605: stops importing contacts from SIM after an invalid

character was found in the text string.

[163] The Vodafone K3772 is displayed as "Optical drive in in "Start / Devicesand Printers" under Windows 7 and Windows 8.

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[150] The QuickStart device Vodafone K4305 (with firmware < 1.2) use the IPAddress 192.168.1.1 which is also used by many Wi-Fi routers. K4305 (firmware1.2 or higher) uses 192.168.9.1.

[147], [141] In very rare cases the K4505 and K5005 can overheat and stopworking. Workaround: eject the device and wait until it has cooled down.

[142] Vodafone K4605: manual DNS settings are not supported when using anNDIS connection on Windows Vista.

[129] The Vodafone K5005 does not support PIN2 and PUK2.

[092] The K4505 has a DHCP release time of only 2 hours. In very seldom casesthis can cause a problem with VPN configuration.

[074] [093] When connecting using the K3765 on Windows 7, Windows reportsbeing connected to an Unidentified Network.

Qualcomm devices:

[127] Gobi 2000: in rare cases, Windows freezes during the start of VodafoneMobile Broadband.

[039] The Gobi 2000 will show a cropped provider name.

[038] Gobi 2000: manual DNS settings will be ignored for NDIS 6.2.

[035] Gobi 2000 with UltraCard SIM: no connection is possible with firmware xx-3574. Solution: upgrade to firmware xx-3600.

Ericsson devices:

[106] F3307: bearer indication will show HSDPA even if the connection is onlyUMTS.

[038] On Windows 7, the usage counter will not be reset after a disconnect andreconnect.

[023] Contacts: Phonebook functionality issues with Ericsson devices when

synchronizing contacts if a contact contains a backslash ("\").

ZTE devices:

[107] If you are running Vodafone Mobile Broadband 10.1.0.25677 please do notupdate to any newer version, because some drivers will not be updated in thiscase. Uninstall 10.1.0 and then install the newer version.

[105] K3806-Z: firmware version (1.5.3.8) is shown incorrect on Windows XP andVista.

[098] K3806-Z: on Windows 7, the maximum length of the SIM PIN is 4 characters.This issue will be fixed in one of the next releases (driver version newer than12.0.0.7).

[063] Sometime the K3806-Z fails to establish a connection on Windows 7 afterthe computer resumed from Standby or Hibernation. If this occurs, please unplugthe device and plug it in again afterwards.

[036] The K3805-Z cannot send SMS with Turkish special characters.

Samsung devices:

[087] In rare cases, Vodafone Mobile Broadband closes after the first connectionis established. Workaround: restart the application.

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Version Information (Change Log)The following versions have been released to date.

Version Changes10.3.401 End of support for specific devices.

Before updating to this version, please check the list of supported devices!


10.3.210 Integration of the Global Wi-Fi Service

General bug fixes and Operator configuration updates10.3.203 Support for K3772

10.2.300 General bug fixes and Operator configuration updates

10.2.200 Support for several new devices: Vodafone K3770, K3771, K4510, K4511

Albanian language support


10.1.108 Support for several new devices: Vodafone K3805-Z, K3806-Z, K3570-Z, K3571-Z,K3806, K4605

Support for several new Operators. See page 9 for a complete list of supported networks.

Personalise my Device button for the Vodafone K3806-Z and K3806

Improved installer

In the usage screens Wi-Fi use is now visible

General bug fixes and Operator configuration updatesNew features for corporate enterprises:

Enhanced VPN support

10.0.201 New user interface

Support for Vodafone K3805-Z

Support for Vodafone K3570-Z and K3571-Z

Bug fixes and stability improvementsNew features for corporate enterprises:

Enhanced support for VPN clients

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Links

Download Link.NET Framework 3.5 http://msdn.microsoft.com/en-us/library/hh506443(v=VS.110).aspxWindows XP Service Pack3

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5b33b5a8-5e76-401f-be08-1e1555d4f3d4

Windows Vista ServicePack 2 (32-bit editions)

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3

Windows Vista ServicePack 2 (64-bit editions)

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=656c9d4a-55ec-4972-a0d7-b1a6fedf51a7

Windows 7 Service Pack 1 http://www.microsoft.com/downloads/en/details.aspx?displaylang=en&FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

Windows Installer 4.5 forWindows XP and Vista

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4

MS .NET Framework 2.0 http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5&DisplayLang=en

Microsoft Wireless LAN API(KB918997); also part ofWindows XP SP3

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=52a43bab-dc4e-413f-ac71-158efd1ada50

Microsoft Core XMLServices (MSXML) 6.0 SP1

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=d21c292c-368b-4ce1-9dab-3e9827b70604

Trademarks

Vodafone Group 2013. Vodafone, the Vodafone logos and Vodafone Mobile Connectare trademarks of the Vodafone Group. Other product and company names mentionedherein may be the trademarks of their respective owners. The Vodafone Mobile Connectdata card is the subject of a European Community Design Application No. 000093539.Microsoft, Windows and Windows NT are either registered trademarks or trademarks ofMicrosoft Corporation in the United States and/or other countries. Mac and PowerBookare trademarks of Apple Inc., registered in the US and other countries.