voice design last update 2011.06.14 1.0.0 copyright 2011 kenneth m. chipps ph.d. 1

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Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 1

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Page 1: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Voice DesignLast Update 2011.06.14

1.0.0

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com

1

Page 2: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Objectives

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 2

• To see how the basic design principles should be adjusted to handle voice traffic

Page 3: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Designing for Voice

• Placing voice traffic on the data network creates a whole new class of network design issues such as concerns for– Packet Delay– Packet Loss

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 3

Page 4: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Packet Delay

• Delay causes voice quality to degrade• The limit for delay is 150 milliseconds one

way

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 4

Page 5: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Packet Delay

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 5

Page 6: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Packet Delay

• Delay can be classified as– Fixed– Variable

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 6

Page 7: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Fixed Delay

• Fixed delay has three parts– Propagation delay

• This is the time required to travel from one endpoint to the other

• In general this is not an issue, except for satellite links

– Serialization delay• This is the delay from sending a frame onto a

network interface• It is related to the link speed

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 7

Page 8: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Fixed Delay

• The higher the speed, the less time it takes to place the bits on the circuit

• This is only a factor for links up to 1 Mbps

– Processing delay• This is the time required to compress a block of

PCM samples

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 8

Page 9: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Fixed Delay

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 9

Page 10: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Variable Delay

• Variable delay is due to– Queuing delay

• This delay comes from the queuing delays in the egress trunk buffers on the part that is connected to the WAN

– Dejitter buffer• The variable delay between packets is jitter• Dejitter buffers are used to smooth this delay out

– Variable packet sizes

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 10

Page 11: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Variable Delay

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 11

Page 12: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Packet Loss

• Loss causes clipping and skips

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 12

Page 13: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

QoS

• QoS is commonly required for networks that carry delay sensitive traffic such as voice

• QoS used for voice includes the following– Bandwidth reduction

• This is compression

– Bandwidth reservation• The RSVP – Resource Reservation Protocol

reserves bandwidth along a routing path to ensure a certain quality level for delay sensitive traffic

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 13

Page 14: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

QoS

– QoS classification• Classification is done using ACLs or route maps• Along with setting the IP precedence bit

– Voice is usually set to 5

– Congestion avoidance• Traffic shaping and policy setting are used for this• This adjusts the flows of traffic to reduce certain

types in order to give voice less congestion

– Congestion management• There are several methods that can be used to

sort traffic to prioritize it at the outlet pointCopyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 14

Page 15: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-1

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 15

Page 16: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-2

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 16

Page 17: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-3

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 17

Page 18: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-4

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 18

Page 19: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-5

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 19

Page 20: Voice Design Last Update 2011.06.14 1.0.0 Copyright 2011 Kenneth M. Chipps Ph.D.  1

Table 9-6

Copyright 2011 Kenneth M. Chipps Ph.D. www.chipps.com 20