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Contents

Departments/Reports Managing Editor’s Message ................4

VP Membership’s Message .................5

Executive Director’s Message ..............6

Directors, Board & AdvisorsBoard of Advisors ...............................4

National Executive Board ....................5

National Directors ...............................5

8

14Copier Hard Drive – Common senseby Kim Doner, CPPM & Daniel Tobin, Federal Center Chapter

16self-Assessment - A snapshot in time by Patrice Baker, CPPM, CF, Oregon Trail Chapter

19Infrastructure in Property Managementby Monty A. Spicer, CPPM, CF, Northwest Chapter

212012 election: Region Candidates

28June-July 2012nPMA Course schedule

30Fast track-Accelerated Certification Review & testing

CoveR stoRYProperty Managers: What’s Your story?by Judy Windle and Joseph Peruzzi, CPPS, Federal Center Chapter

Entire contents © Copyright 2012 by the national Property Management Association, Inc. All rights reserved. Reproduction

of the contents of The Property Professional in whole or in part by photocopying, entry into a data retrieval system or any other

means is strictly forbidden.

The Property Professional is published bimonthly by the national Property Management Association, Inc. and is mailed third

class. The articles, opinions and ideas expressed by the authors are the sole responsibility of the contributors and do not imply

an opinion on the part of the officers or members of nPMA. Readers are advised that nPMA is not responsible in any way, man-

ner or form for these articles, opinions and ideas. Readers are urged to exercise professional caution in undertaking any of the

recommendations or suggestions made by the authors. The nPMA magazine welcomes and encourages contributions and sug-

gestions from its readers. Editorial policy dictates the right to edit or reject any material submitted for publication. Advertising

rates will be quoted upon request. Contact the national Office for information at (813) 475-6998.

POSTMASTER: Send change of address notices to Membership Coordinator, national Office - nPMA, 4025 Tampa Road,

Suite 1203, Oldsmar, FL 34677. Phone: (813) 475-6998; Fax: (813) 749-0812. The Property Professional subscription is

included in the nPMA member’s annual dues. non-member subscription rate is $35/year.

volume 24, issue 2

4 | the Property Professional | Volume 24, Issue 2

NPmA National office4025 Tampa Road, Suite 1203, Oldsmar, FL 34677Tel: (813) 475-6998 Fax: (813) 749-0812e-mail: [email protected]

NPmA National office staffexecutive Director: Paul nesbitt, CPPSe-mail: [email protected]

Accountant: Denise Wyliee-mail: [email protected]

Admin Assistant: Ashley DeCiccoe-mail: [email protected]

education Coordinator: Lesley Martine-mail: [email protected]

education & events manager: Maria Maggio, CMPe-mail: [email protected]

membership & Certification manager: Penny Parkere-mail: [email protected]

PR Communications manager: Felicia Johnson, APRe-mail: [email protected]

The Property Professional editorial TeamNational editor: Chris Thompson, CPPMTel: (202) 344-1842 e-mail: [email protected]

managing editor: Billie Jo Perchla, CPPM, CFe-mail: [email protected]

editor emeritus: Dr. Douglas Goetz, CPPM, CFe-mail: [email protected]

Central Region editor: Barbara Bays, CPPMe-mail: [email protected]

eastern Region editor: Betsy Tucker, CPPS e-mail: [email protected]

Western Region editor: Carolynn D. Bundy, CPPMe-mail: [email protected]

Graphic Design: Wendy Hummele-mail: [email protected]

Board of AdvisorsChairperson: Michael Hay, CPPMThe national Alliance for Insurance Education and Research

Ivonne Bachar, CPPM, CF Stanford University

Dr. Douglas Goetz, CPPM, CF GP Consultants

Robert Holcombe, CPPM, CF General Services Administration

Carl Iannacone, CPPSJefferson Lab

Patricia Jacklets, CPPM, CF northrop Grumman Corporation

Thomas Ruckdaschel, CPPM, CF Defense Contract Management Agency

James Young, CPPM, CF Retired

Getting to know you… Welcome to the second issue of 2012. As you can see, our cover story is about you, or at least a few of you. Although we are in the same career field, there are vast differences between what we do and the environments we work in. Providing we get a positive response from our readers, we hope to make this a semi-regular feature of The Property Professional. There is another part of this ‘getting to know you’ theme that we at The Property

Professional are particularly interested in at this time…How do you do it? For the last year, for the most part, we have received articles of a general interest rather than technical nature. While articles on leadership, standards, mentoring, communication, etc. are of great interest to all of us, we very much need articles relating to the technical aspects of the work that we do as well. How do you do it? How does the receiving department in your organization operate…is it centralized or decentralized and why. For example: Who does identification and what kind of special circumstances do you encounter? What types of storage facilities do you have and what kind of warehouse management system do you employ? How is movement of assets accomplished both within your organization and off-site shipping as well? Do you have HAZMAT and if so how is it received, identified, stored, and moved? How often are you required to do physical inventories and what innovative ways has your organization employed to ‘count’ your assets? Does your organization outsource the inventory function and why? What about utilization; how successful is your organization at measuring the effectiveness of your utilization program? Do you have a consumption program and if so what are some of the controlling issues? Is your organization involved in fleet management? If so, tell us about it. And last but not least…disposition. Do you have a recycling program and how has the organization benefitted from it. Does your organization donate to the local schools, fire departments, and other public entities within the local community? Etc., Etc., Etc. There you have it, just some of the fundamental processes that our profession requires. How is your organization different than mine? Please tell us about yours. The NPMA’s greatest asset is its membership and what we can learn from each other. Please share with us your successes and yes, your failures too. Besides the cover story by Judy Windle and Joseph Peruzzi CPPS, this issue has a piece by Kim Donner CPPM and Daniel Tobin on excessing and disposing of copier hard drives, an article by Patrice Baker CPPM CF on self assessment, a piece by Monty Spicer CPPM entitled Infrastructure in Property Management, and a section introducing the 2012 Regional candidates Ladies and Gentlemen, I present this edition of The Property Professional.

Managing Editor

Billie Jo Perchla, CPPM, CF

www.npma.org | 5

NPmA executive BoardNational President: Carl Iannacone, CPPS

Tel: (757) 528-5233 e-mail: [email protected]

executive vice President: James Dieter, CPPM, CF Tel: (703) 879-7773 e-mail: [email protected]

immediate Past President: Cheri L. Cross, CPPM, CF Tel: (865) 574-6046 e-mail: [email protected]

vice President Administration: Patrice Baker, CPPM, CF Tel: (503) 230-4598 e-mail: [email protected]

vice President Certification: Terry Rochelle, CPPM, CF Tel: (206) 697-6230 e-mail: [email protected]

vice President Communications and marketing: Brian Thompson, CPPM, CF Tel: (925) 242-4283

e-mail: [email protected]

vice President Finance: Wesley Carter, CPPM, CF Tel: (803) 557-4014 e-mail: [email protected]

vice President membership: Ivonne Bachar, CPPM, CF Tel: (650) 723-9095 e-mail: [email protected]

vice President Parliamentary Procedures: Barbara Finnegan, CPPM, CF


vice President Professional Development: Marcia Whitson, CPPM, CF


vice President Central Region: Mike Puryear, CPPM, CF Tel: (281) 244-1469 e-mail: david. [email protected]

vice President eastern Region: Brandon Kriner, CPPM, CF Tel: (202) 255-1085 e-mail: [email protected]

vice President Western Region: Russ Johnson Tel: (206) 263-6263 e-mail: [email protected]

executive Director: Paul nesbitt, CPPSTel: (813) 475-6998 e-mail: [email protected]

National DirectorsAccreditation: Kimberly Bowley, CPPM, CF

Association Relations: James Young, CPPM, CF Awards: Cheryl Wolfe, CPPM

Certification: Jerri Proszek, CPPM, CFChapter support: Jessica Dzara, CPPS

Council of Fellows: James Young, CPPM, CFFoundation Administrator: Richard Wolfe, CPPM

Foundation Assistant Director: Cheryl Wolfe, CPPMHistorical Archives: nancy Chapman, CPPM, CF

internet: Cynthia Bowman, CPPM, CFlegislative Affairs: Jeff Polyak, CPPS

membership: Rob Giacomi, Jr., CPPM, CFmembership: Billie Jo Perchla, CPPM, CFProperty Professional National editor:

Chris Thompson, CPPMProperty Professional managing editor:

Billie Jo Perchla, CPPM, CFseminars: Steven Holland, CPPM

seminars: Wayne norman, CPPM, CFspecial interest Groups: Raam Vichare, CPPM, CF

University-based Chapters – expanding our Horizons One of many challenges facing NPMA membership is increasing our visibility and viability among the generation now emerging into the workforce. The growing percentage of our membership nearing retirement increases the urgency of seeking to help increase the influx of new professionals. One of the most beneficial initiatives under-way is the formation of a student Chapter located wholly on a College campus. The dynamic group of students on the Cal-Poly, Pomona campus has provided us an optimum opportunity to pilot this concept and it is proving to be a success. This endeavor has indeed been a challenge, particularly for the students involved, but is one far outweighed by the mutual benefits to be gained. Property management one of the core financial aspects of a successful business, lends itself to be combined with curriculum focusing in many areas including Business, Contracts, Administration, Management, Entrepreneurship, Risk Management, Sustainability, etc. The give-and-take between motivated and energetic students and seasoned property professionals results in a win-win situation for all involved. The exchange of knowledge, creativity, mutual respect, and the development of a new network of friends and potential associates is so valuable! Members of our University Chapter (and others in the future) can become a primary source for the next leaders in NPMA. As Jason Ryan Dorsey states in his book, Y-Size Your Business, The Gen Y is cost-effective to employ, brings a timely skill set to the workplace and wants to make a difference.� Making a difference are Mr. Marcus May and Ms. Tiffany Smith, current co-leaders of the Cal Poly Chapter. They share the workload of running the Chapter while balancing studies with creating professional opportunities for their Chapter members and other students within academic programs with potential ties to property management. They maintain strong ties with both NCMA and NPMA in a mutually beneficial professional career development scenario. A primary goal is to bring young professionals into the industry to provide evidence of property management being a viable profession option for graduates to consider. This new expansion within NPMA also provides an opportunity for direct mentorship between Chapters. Specifically, Mr. Wayne Norman, CPPM, CF of the Los Angeles Chapter and Ms. Cinda Brockman, CPPM, CF of the Mission San Diego Chapter have partnered closely with our student group. Commitment to providing visibility of property management to upcoming professionals will remain in our long-range plans for the continued success of NPMA. Yes, challenges will continue to surface, but we are a group with tenacity and a hunger for continuity. Using Cal Poly group as an organizational model, I would encourage existing NPMA Chapters to reach out to local higher education organizations in their area � now is the time to bridge the gap between seasoned property professionals and the next generation! Each of you can help expand this initiative! Let�s continue to make it happen!

VP Membership

Ivonne Bachar, CPPM, CF


Your voice Counts By now, you’re probably sick of seeing all the political ads. But considering the issues, and how each candi-date plans to address those issues, this Presidential election promises to be an important one. The same can be said of the upcoming NPMA Execu-tive Board election. There are some critical issues your Asso-

ciation faces that will need to be addressed by the newly-elected Board. There are issues related to accreditation of our Certification program, roles and responsibilities of our SIGs, content and delivery methods of our educational offerings, and a host of other issues ranging from staff structure to marketing strategy to website redesign. And the candidates each have a perspective of their own that will influence how the issues are addressed. Your chapter delegates will soon be instructed on how to vote at the Delegates Meeting in New Orleans. Your viewpoint expressed vocally during upcoming chapter meetings could very well mean the difference in who your chapter casts its votes for during the election. By research-ing the candidates and formulating a lucid, comparative analysis for your chapter, you can make a difference. The alternative strategy is to sit back, do nothing, and let someone else persuade your chapter where votes should be cast. That strategy might be OK if there were no great issues and no choice in the candidates. But this year, we elect an NPMA Board that will pre-side over some very critical ‘crossroads’ decisions that will determine how NPMA will navigate through the challeng-es and opportunities that face us in the near future. Also, this year there is great variety among the candidates, each with different backgrounds and alternative viewpoints. So here’s my suggested plan of action. First, get to know the candidates; their profiles were published in the last edition of The Property Professional, and have been promoted in recent issues of Newsflash, and can be found through a link posted on our website homepage. Second, glean from this information, or contact the candidates directly to discern what their vision is for NPMA. Finally, determine what you think would be the best slate of executive officers, and make the case to your chapter members at the meeting(s) where the decision is made regarding your delegates’ voting instructions. By following these steps, you can take a leadership role in helping determine who will assume NPMA’s leadership roles for the next two years. n

Executive Director

Paul Nesbitt, CPPS

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by Judy Windle and Joseph Peruzzi, CPPS

Federal Center Chapter

,


Cover Article

www.npma.org | 9

What is your educa-tional background?

I have a Bachelor of Arts degree in Business and Financial Management. My major was account-ing. I spent six years

in the Navy as an Electronics Tech-nician and 16 years as a defense contractor. Most important to this discussion is my current level of NPMA certification which is CPPM.

How far along in your career were you when you became involved in property management?

What was your first property management assignment?

I guess in one way or another most of my career choices have involved some type of accounting for property.

From the earlier days working in the retail field, I was responsible for inventory control. During my military service, I was responsible

for the control of the command’s property to include cryptographic materials. My first assignment as a true “property professional” was when I accepted a Logistics Supervisor position with Northrop Grumman on the very important Tactical Aircrew Combat Training System (TACTS) in Virginia Beach, VA. At that time Jim Dieter was the corporate property manager and he came to assist with the preparations for a re-audit. We worked a few 80 hour weeks with Jim spinning his “property management as a profession” web the entire time.

Was property management a planned career path of yours? If not, what sparked the interest?

Property management was not my planned career path; however, accounting was. I am a “natural” accountant.

Even growing up I wanted to be the banker or the scorekeeper in board games that my family played (most accountants will relate). I started

working in the accounting field after my military service but the money wasn’t all that good and the work was not very interesting (no offense to all of my accountant friends!) so I went back to defense contracting. I became more and more involved in property management working with Northrop Grumman and their very dedicated Property Council. It was a terrific opportunity working on the TACTS contract; however I was hooked on property management and wanted to focus on that career path. I recently took a position as an Accountable Property Officer with the Smithsonian Institution at the National Museum of Natural History, managing their accountable property and unit controlled property. I work with approximately 30 Property Custodians between the National History Museum and the Museum Support Center.

What are the most and/or least attention-grabbing assets you manage?

Property is everywhere, and it’s imperative to all organizations, regardless of mission, that it is effectively tracked and managed.

What do an art preservation system, a torpedo, and a satellite all have in common? Any guesses? Anyone will admit that these items have quite different characteristics, but the common denominator among them is that they must be closely tracked, appropriately managed, and always accounted for—by none other than a property manager. These three items represent just a small sample of the diverse population of “property” that we as property professionals are responsible for maintaining, and we’re going to take a look at how the folks who make up our industry are just as diverse as the assets we track.

What follows is a sampling – or a snapshot – of the professional diversity that helps to make up the property world. So let’s get to know a few property managers, find out how they chose our industry, and what types of assets they manage and track!

Interviewed: Susan Avery, CPPM, Tidewater Chapter, Smithsonian Institution, Accountable Property Officer


There’s so much property in the Smithsonian that is interesting! Last week I was looking at a piece of

equipment that “maps DNA.” I can’t begin to understand exactly what that means or what this equipment does! One of the most interesting categories of property I manage for the Smithsonian would have to be the miles and miles of storage systems that house the collections. Can you imagine the storage requirements to preserve 15,000 gems, 35,000 meteorites, 570,000 reptiles, etc.? The invertebrate zoology department alone has approximately 35 million specimens in over 15 linear miles of storage cabinets and cases. In addition, the Noetics Lab in the Museum Support Center’s Pod Five is very unique to manage. I think that the reason so many of us like the property management field is not necessarily because we find the assets interesting (thinking

of the vehicles, computers, switches, routers), although much of the property certainly is interesting. As I meet more and more people in this field, I know that many of us follow the path of property management because our passions lie with the organizations that the property supports. The people in this field, the mentorship and the fact that it’s challenging and fun is what keeps us in.

What can the industry do to make property management more standardized

across the board to enhance communication channels?

Our property management pioneers have done so much to forge the field for so many of us newcomers.

The recognition of property management as a profession and

ongoing attempts at standardization have progressed rapidly due to their terrific efforts. In just the last few years we’ve been introduced to new education opportunities, certifications, and unprecedented support between organizations such as ASTM, NPMA and ISO. Obviously standardization is rapidly progressing but I would like to see more collaboration between our professional property management organizations and the outside agencies that audit us. As most of us know, auditors’ opinions that result from their interpretations of the various regulations, laws, and policies can differ from the interpretations of the professionals that manage the property for various organizations. Working in a more collaborative environment, we can save an organization’s valuable resources (which in many cases trickle down to taxpayers) spent in correcting negative audit findings. I think that many auditors are seeing the benefits of this collaborative approach.

Interviewed: Steven F. Holland, CPPM, NOVA Chapter, Booz Allen Hamilton, Senior Property Manager

What is your educational background? Please provide any military experience, if applicable.

I have a Bachelor of Business Administra-tion degree with a concentration in Acquisition and

Contract Management from Strayer University. My current level of NPMA certification is CPPM.

How far along in your career were you when you became involved in property management?

I became involved in property management my first year with Lockheed Missiles and Space Company, Sunnyvale, CA in 1979.

What was your first property management assignment?

In 1979, I was hired into Property Administration and Accounting and my first assignment included

the identification and physical inventory of Lockheed fixed assets and government property. During this assignment, I was able to receive a broad view of the company’s program operations as well as to build an extensive rapport with

www.npma.org | 11

administrative and senior leadership. I was personally asked to oversee the physical inventory belonging to the company’s president, Robert Fuhrman. The inventory was completed with 100% accuracy and no findings were issued.


Initially, property management wasn’t my career path, even though I had and still have a great memory for numbers and

details. What sparked my interest was being hand-picked in 1983 to join the Lockheed Special Programs 1 team in Building 156. On this team, I led the Logistics and Property Management function from 1984 to 1992. I was responsible for logistics transportation of high-dollar value classified national security products and the management of 200+ million dollars of government property at both prime contractor and subcontractor locations.

What are the most and/or least attention-grabbing assets that you manage?

The most attention-grabbing assets that I manage are government motor vehicles and weapons, and in the

past, high dollar classified products that will remain nameless. The least attention-grabbing are workstation personal computers. While both are important to manage, it is more fun to manage assets that are providing a valuable function in the protection

of our homeland and fellow citizens, as well as our foreign policies and interests. Through the management and use of special government assets, the great Lockheed Special Programs Team I served on was involved in direct support of multiple wars and recovery efforts. That’s where there is property management impact. Knowing where your assets are and ensuring they are maintained and properly supported in order to support the Warfighter on the ground or in the air.

What can the industry do to make property management more standardized across the board to enhance communication channels?

Industry can make property management more standardized by developing easy to use enterprise resource

planning (ERP) systems that have interfaces in multiple functional areas including communication collaboration workspace. Both in industry and in the federal government, there needs to be more up front communication by incorporating Property Manage-ment subject matter experts in the Acquisition Planning phase to Contract Award and throughout the program or contract lifecycle. We need to continue to be diligent in fostering interpersonal relationships to let senior leaders know how we can help them improve, manage, and sustain contractor and federal programs through a Total

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What is your educational background? Please provide any military experience, if applicable.

I have a Bachelor of Science degree in Mathematics from the United States Naval Academy. Once I

graduated, I served for five years as a Naval Officer in the Surface Warfare community. I also received my Master of Business Administration degree from Georgetown University. I am currently certified as a CPPS.

How far along in your career were you when you became involved in property management? What was your first property management assignment?

My first property management assignment was during my first assignment in the Navy, about a year

out of college. I was assigned as the Undersea Warfare Officer and was responsible for the torpedoes on the ship, which required maintenance and strict inventories on a daily basis.


No, property manage-ment was not a planned career path of mine. It was during my experience as a

consultant with the Department of Justice that I became interested in property management. I was in charge of leading an internal audit team, which included reviewing and testing the internal controls for property management.

What are the most and least attention-grabbing assets that you manage?

Within the Department of Commerce, some of the most attention-grabbing assets include satellites,

vessels, and aircraft. They also require some of the more intensive record-keeping and maintenance. The least attention-grabbing assets that we manage include standard IT equipment such as desktop computers, monitors, and laptops; but, they also make up a large part of our inventory, from a volume perspective.

How do we attract recent college graduates and other young professionals to be the industry’s next generation of leaders?

Part of the solution is to continue to come up with innovative ways to reach out to young professionals

and educate them on the property management industry before they actually enter the working world, such as the continued effort to establish and develop property management degrees. Additionally, part of the solution is for current property managers to continue to participate in organizations such as the NPMA. The networking, education, and collaboration that occur within these organizations are vital for the future of our industry. Lastly, the continued emphasis on the certification program (CPPS, CPPA, etc) is very important to further stress the importance and emergence of our industry as a legitimate, exciting and life-long career.

Enterprise Asset Management (TEAM) effort. Great financial benefits can be realized by working together as a team. One of my favorite quotes by President Harry S. Truman is, “It is amazing what you can accomplish if you do not care who gets the credit.”

Interviewed: William Garrett, CPPS, Federal Center Chapter, U.S. Department of Commerce, Chief, Personal

Property and Transportation Management Division

www.npma.org | 13

Do you see a common theme? These professionals did not have a career planned in property management yet they use their education and work experiences to drive the industry forward. No matter what they track -- whether it’s personal digital assistants (PDAs), defibrillators or helicopters -- they are all very proud of their professional accomplishments and dedicated efforts. Susan and William both have military backgrounds that involved property management and Steven has been thriving in the industry for over 30 years. Property is everywhere, and it’s imperative to all organizations, regardless of mission, that it is effectively tracked and managed.

The profiles above prove that professionals that make up the property management industry represent a broad range of unique backgrounds. And while property management degrees are not typically offered on college campuses across the country, the industry’s preparation, education and outreach efforts continue to grow. NPMA not only offers a host of certification opportunities and educational classes, but has also been instrumental in bringing a business administration degree with a property management concentration to Stevens-Henager College. Additionally, other industry associations such as ASTM International and the International Organization for Standardization (ISO) create standards that drive the direction of our industry. Our industry is rapidly changing. Small companies, multi-national corporations, government agencies, universities and other organizations are realizing more and more how vital our work is for their enterprise value and core missions. Thankfully, many property managers are extremely talented professionals like the ones featured above, and are well situated to continue to create common sense standards, build software and provide knowledge and education to the entire industry. n

Email us and let us know if you have a story to tell! Contact Judy Windle, [email protected] and Joseph Peruzzi, CPPS, [email protected].

Doubletree Hotel and Executive Center Located adjacent to the scenic Berkeley Marina Close to airports and transportation SIG meetings immediately following conference

Tracks to Include: Solving the Property Puzzle for your College or University Meet the Compliance Challenge with confidence Property 101, the basics and much, much more!

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Contract Compliance & University Asset Management November 7-9 2012


Copier Hard drive – CommoN seNse

by Kim Doner, CPPM & Daniel Tobin, Federal Center Chapter

Feature Article

The FAA had already addressed this question in a Personal Property Bulletin and we thought it would be good to share this information with the rest of the NPMA membership. Let’s begin with the news report. On 19 April 2010, Armen Keteyian from CBS News broke the story about how common digital copiers have hard drives that retain everything they’ve copied -- sometimes sensitive information that can be retrieved by anyone from the hard drives. If you haven’t seen it yet, you can watch it here: http://www.cbsnews.com/video/watch/?id=6412572n&tag=contentMain;contentBody As what usually happens when reports like this make the news, some managers suddenly adopt an all or none policy and put out the “destruction” edicts. “Destruction” is oftentimes overkill. The question to be answered is whether or not it is actually necessary to remove and destroy the hard drives from copiers. The answer is that you need to follow your organization’s policies; however, the following is offered for you to consider before you run out and start smashing things with a hammer.

Most of you have either heard of, or seen, the CBS

news report regarding information being retained

on hard drives in copiers. This has generated a

question in the Excess and Disposition Property

Management SIG forum that we would like to provide an

expanded answer on. Thank you to Ivonne Bachar for

asking the question.

www.npma.org | 15

With the convergence of digital imaging and printing technologies, nearly every digital copier made since 2002 contains a hard drive like the one on your personal computer. These hard drives store an image of every document copied, printed, scanned, or emailed by the device. The images are often retained, in an unencrypted file, until the disk fills and the oldest data is overwritten. Some copiers have privacy and security software available. Sharp and Xerox copiers, for example, can overwrite images so that they don’t remain on the hard drive after the print job finishes. These features are not standard and must have been procured and activated when the copier was purchased. NIST Publication 800-88 Guidelines for Media Sanitization (http://csrc.nist.gov/publications/nistpubs/800-88/NISTSP800-88_rev1.pdf) is the standard used by most federal agencies. It is sound guidance. For copy machines, NIST recommends that you perform a full manufacturer’s reset to set the copy machine to its factory default settings. You must contact the manufacturer for proper reset and sanitization procedures.

Additional iT Guidance from NisT includes:

HARD DRives Hard Drives are packed full of sensitive information including incoming faxes, identification protected print jobs, and frequently used files. Delete all information on hard drives and restore to the original manufacturer settings.

NoTe: Copiers manufactured prior to 2002 may not contain hard drives.

PRiNT seRveR Remote print servers may contain a copy of print jobs on internal hard drives so enable encryption and wipe the hard drive of the print server.

sCANNeRs Scanners can hold data on individual workstations; including passwords. Machines with scan to email will hold private email addresses of individuals within the organization. All scanner and email information should be removed.

PRiNT Queue Often held in the Random Access Memory (RAM) of a printer or copier, pending print jobs can contain sensitive information. More often than not, digital copiers are replaced due to unreliability. This unreliability is oftentimes caused by paper jam. In this instance, by simply clearing a paper jam the machine can start printing out a wealth of information. Clear all pending print jobs.

FAx A list of fax numbers trans-mission times, dates, and received documents may be stored on a multifunction photocopier. Delete all fax information.

PAssWoRDs Any machine set up for multiple user accounts will have common passwords stored. A print out of passwords could lead to a more serious threat to security within the agency. Remove all passwords. For leased equipment, refer to the terms identified in the equipment lease or license regarding media sanitization. Leased equipment, in most cases, must be returned to the

leasing company with the original operating system installed. This also applies when the original operating system has been upgraded during the term of the equipment’s lease. Media sanitization can be included in the lease terms. In most cases destruction is not necessary. It is costly in money and other resources and decreases the value of excess assets that could otherwise be reused or sold. n

BIoGRAPHIesKim Doner, CPPM, is employed by SRA

International as contractor support to the

Federal Aviation Administration (FAA). Kim is

responsible for interpreting policy as it pertains

to excess and surplus personal property and

drafting process and procedure guides for FAA

property personnel. She worked as a federal

employee for nineteen years including nine years

at the US Army Logistics Management College

as an instructor in property accountability and

disposal. Kim served as chairperson for the

Excess Property Disposition SIG for NPMA and

is an At-Large Executive Committee Member

of the ASTM Committee E53 on Property and

Asset Management Standards.

Daniel (Dan) tobin is the FAA Personal

Property National Cataloging and Reutilization

& Disposition Programs Manager. He came

to the position in 2003 with over 24 years

experience in DoD Logistics and Command in

both CONUS and OCONUS assignments. Dan

is responsible for providing and interpreting

Agency Wide personal property cataloging and

reutilization & disposition policy, guidance, and

implementation oversight to FAA acquisition

program offices and field organizations and

personnel.


Feature Article

We’ve all looked back at old pictures of ourselves and experienced amazement that we had ever looked that way. Whether it is hair down to our shoulders or go-go boots up to our knees, without the picture we would lack the evidence of what was happening in fashion at a particular time in our lives. The same holds true for our property management systems. Luckily there are tools out there that enable us to take these pictures and be able to reflect back on them at some future point and see how our systems and processes have improved. The ASTM Standard 2452-10, Standard Practice for Equipment Management Process Maturity (EMPM) Model is just one of those tools. This standard is a recognized

approach that allows for an assess-ment of your property system, documentation of the life-cycle functions driving business decisions affecting your property system, and arriving at that starting place for future analysis and continued process improvement for your property system. This consistent, best-practice approach enables your entity to perform an assessment and provide a baseline, as well as continued progress reports from which to test your system against. It gives you snapshots in time to look back on from future points to see just where you were at the time the assessments were performed. The ASTM Standard encompasses both process management and operations measures providing the

user with the big picture of the maturity of their property management system. You have the opport-unity to use this self assessment tool to describe accomplishments relating to expectations, objectives, contributing factors, organizational mission and goals and other factors. This is an additional benefit of the assessment exercise.

so how does one actually perform a self assessment of their property management system?

1. outline Processes2. Collect Data3. score Findings

selF-AssessmeNT A Snapshot in Time by Patrice Baker, CPPM, CF, Oregon Trail Chapter

www.npma.org | 17

First of all outline your processes. You have to know what is being done in order to assess whether or not it is working effectively. If your processes aren’t documented, this is the time to get it done. Using process flow charts is the best way to capture what people are doing and compare it to a process flow that identifies what should be happening. Are your processes clear and detailed enough to follow easily? Are all your property controls evident in your process flows? Are there large gaps between what should happen to ensure property is safeguarded and complying with all laws, regulations and internal policies and what is actually taking place? The standard will then have you separate these processes into the three life cycle stages of Acquisition, Use, and Disposition. By doing this you have smaller chunks of information to deal with and you can zero in on the areas that need attention. Within each life cycle phase is where the process management for people, processes, and systems are involved. In other words, as you begin your assessment of processes in the Acquisition life cycle stage, you will examine both your process management and the operations processes. The same will also hold true for the Use and Disposition life cycle stages. Now you have your processes identified, outlined, and divided into the three stages. These are the ‘what is’ processes. How do you determine if these processes are effective and efficient in achieving what they are intended to accomplish? Effectiveness means producing a decisive or desired effect - the extent to which a program or activity achieves its intended purpose. Efficiency is acting effectively with a minimum of waste or unnecessary effort. Now is the time to begin the actual assessment so you can answer those questions.

The next step is to collect data to assess. This can be done using system reports, sending out surveys, performing audits or spot checks, interviews, or questionnaires. Use any combination of the above to accomplish the task. The actual assessment of the collected data can in fact take on many forms. A valuable tool to complete this assessment is to gather together your subject matter experts and let them talk through the “should be” processes developing a gap analysis with what is actually taking place. Remember, just because you identify gaps in what should be and what is doesn’t mean a corrective action plan needs to include each of those gaps on the first go-around. This is where looking to your annual risk assessment can save you time and money. If the risk is high but the consequence is low, don’t spend the time worrying about it. This will allow you to narrow your focus for implementation of the EMPM to those areas posing the greatest risks to the success of the property program.

The last step is scoring your findings. You’ve gathered data about what is happening in your work place so it is time to look at those processes and hold them up against the scoring criteria provided by the Standard to determine the maturity level of each process and ultimately your entire property system. This is the camera where you are taking your snap shot. The Standard defines the scores to be used to attach a numerical score to your assessment for ease of comparison and understanding. One point is given for processes determined to be “Basic” where they are generally ad hoc and chaotic and dependent primarily on heroics. “Managed” is identified processes that are planned, performed, measured and controlled and

scores a ‘2’. “Defined” processes get a ‘3’ and are understood at the organizational level and are tailored for use on projects. “Quantitative and Predictive” processes contain sub-processes that contribute to overall process performance and are controlled using quantitative techniques. These are worth ‘4’ points. The ultimate goal is to reach a ‘5’ rating where the organization need only focus on continuous improvement of your processes. Add up your points, average the scores, graph out the results and the snap shot comes into focus. The result is a picture of how mature your property management system really is and where your efforts to mature need to be directed. The model outlined in the Standard is merely the first step in moving your entity’s property program into a continuous improvement status. That being said, using this model provides the opportunity to take advantage of an established and tested structure with which to evaluate and assess the maturity levels of your individual program processes. The pictures left behind after the process is completed will provide you with a baseline as well as new pictures for comparison each time you repeat the process. These pictures will be worth a thousand words and allow you to look back to see how mature you’re property management system has become. n

BIoGRAPHY: Patrice Baker, CPPM, CF has more than 20 years of experience as a property professional, contracting officer and project manager at DOE’s Bonneville Power Admin-istration (BPA) BPA in Portland, OR. Patrice has been a member of NPMA since 2002 and has served as President of the Oregon Trail Chapter, Western Region Director of Awards, National Director of Certification and Acting VP of Certification on the NPMA Executive Board. She currently serves on the NPMA Certification

Governing Board for Accreditation and on the

Executive Board as the VP of Administration.


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infrastructure in Property management by Monty A. Spicer, CPPM, CF, northwest Chapter

We all remember the words of former nPMA President Mr. Mike Hay, “Property management is no big deal, until it’s a big deal – and then it’s a really big deal!”

There are a lot of companies as well as people in general that take the property management profession for granted. I noticed this first hand when I was working in Iraq! Some of the companies over there didn’t even have a property manager; the Project Manager and/or Operations Manager would handle it themselves internally or at least tried. But once there were significant issues that arose concerning the management of government property (such as when property gets lost, stolen, damaged, or destroyed), then they were asking for a property manager and ultimately told to get one by the client! I believe that companies have now realized that without property management in one way or another they will not fulfill their contractual requirements. With that said, in order for an organization to be successful in fulfilling its contractual obligations it must have a strong infrastructure with guidelines that put emphasis on compliance and requirements that are set forth in the contract. This

infrastructure is a very important facet of contract property manage-ment in that it includes the roles and responsibilities, policies and procedures, systems being used, and communication capabilities within the organizational structure of the property management system. Know- ing this infrastructure within an organization when dealing with the management of government property was not considered to be a big issue a few years ago but has now become a significant issue because of lost, misplaced, misuse of property, meager property control procedures, untrain-ed personnel and guidelines that must be followed in accordance with the Federal Acquisition Regulations (FAR). Now, while I believe that property management is at a sustainment level, there are still some people and companies that believe that property management is the least of their worries. We all remember the words of former NPMA President Mr. Mike Hay, “Property management is no big deal, until it’s a big deal – and then it’s a really big

deal!” It is this property professional’s opinion that once companies realize that by having a property manager who is certified, has studied and understands his or her organization’s infrastructure and how it works, what is required, and the obligations that need to be met, he or she will provide maximum benefits to the organization with minimal risk. n

BIoGRAPHY: Monty spicer, CPPM, CF is Industrial Property Management Specialist for the US Army Corp of Engineers in Huntsville, AL. He was the founder, President and National Delegate of the Victory Chapter in Iraq. Monty has over 15 years of property and logistics management experience. He is a graduate of Stevens-Henager College Associate of Applied Science – Business Management and Accounting with Emphasis in Property Management Degree Program with honors (Summa Cum Laude). Monty also has a bachelor’s degree in Business Administration from Rochville University with honors (Magna Cum Laude). Monty recently attained the NPMA Consulting Fellow (CF) designation, the highest recognition bestowed on its members by the NPMA.

Feature Article

President’s Message


2012 National Education SeminarJune 25-28 New Orleans, Louisiana

Educational Tracks include:aContract/Contractor PropertyaExecutive/ManagementaFederal PropertyaIntroduction to Property ManagementaProfessional DevelopmentaStandards and Best Practicesa State & Local GovernmentaSubcontract Management

aUniversity and Research Property

Visit www.npmaconferences.org/nes for additional information and to register!

www.npma.org | 21

Central Region vice PresidentThe Region Board of Delegates elects the Region Vice President in accordance with the Region Bylaws and the National Bylaws. The Region Vice President is responsible for representing the Region on the National Executive Board.

Central Region vice President Candidate Gary Quinn, CPPM Austin Chapter

Gary has been an NPMA member for 11 years. He

works for the University of Texas Southwestern

Medical Center as Manager, Inventory Control.

Background & experience: Gary has 38 years

of leadership and managerial experience, includ-

ing 23 years as an officer in the U.S. Army as a

Logistician. He also spent four years as a

field service representative inspecting equip-

ment for the Texas Department of Transporta-

tion, and 11 years as a property manager in state

government and university/medical areas. Gary

is a member of the E-53 ASTM Committee for

Property Management Standards. His service to

NPMA includes former Chapter Vice President

and President, former Central Region Treasurer,

and current Region Director of Awards. He has

also served as National Director of Awards. Gary

conducted numerous presentations at region

and national seminars and has been an instruc-

tor for certification training. Gary is a member of

the University Special Interest Group (SIG).

Goals for office: I will represent the best inter-

ests of Central Region members and chapters in

all national decisions/discussions. I will provide

sound leadership and timely communication

to region chapters and members and help de-

velop members to step up to NPMA leadership

positions for success at the region and national

levels. I will also help Central Region chapters

take advantage of their strengths and improve

on their weaknesses.

Central Region vice President Candidate William R. Gardner, Jr., CPPM Johnson space Center Chapter

Bill has been an NPMA member for 20+ years.

He works at The Boeing Company, Boeing Space

Exploration Division where he is Lead on the

Property Management Team.

Background & experience: Bill has been in the

property management profession for 34+ years

with experience in DoD/NASA and contractor’s

roles and responsibilities. Bill served as Presi-

dent of the Johnson Space Center Chapter for

the past four years, and as co-lead for the 2011

Conference Series II in Galveston, TX. His profes-

sional experience ranges from Six Sigma, Proj-

ect Management and Management/Leadership

training, and government regulations including

Federal Acquisition Regulations (FAR), and the

NASA FAR Supplement.

2012 Election

Region CandidatesThe NPMA elections for national and regional officers will be held prior

to the National Education Seminar in New Orleans on June 24.

The following candidates are running for seats within the Central, Eastern and Western Regions.

Visit www.npmaconferences.org/nes for additional information and to register!


Goals for office: As the Vice President of

the Central Region, I will continue to focus

on growth by providing training opportuni-

ties for NPMA members that will be bene-

ficial to them and their employers as it relates

to the profession and the Association. My goals

include: being an advocate and supporting the

Central Region Office and affiliated chapters as a

voting member of the National Executive Board;

actively supporting other NPMA regions and the

National Office in promoting unity across the

profession; and working to grow the Central Re-

gion by establishing a new chapter.

Central Region secretaryThe Region Secretary is empowered and authorized to maintain the official records of all region activities except for financial affairs.

Central Region secretary Candidate Bob Mahaney, CPPs Houston Lone star Chapter

Bob joined NPMA in 2002. He works at the Uni-

versity of Texas M.D. Anderson Cancer Center as

the Manager of Program Accounting & Finance.

Background & experience: Bob is a charter

member of the Houston Lone Star Chapter. His

exposure, along with the support and encour-

agement of the Johnson Space Center chapter

officers and members led to the creation of his

current chapter. Bob has 20 years of experience

in higher education and hospital asset manage-

ment. He contributes to NPMA as a Chapter

President and Vice Chair of the University, Col-

leges & Other Non-Profits SIG. He also partici-

pated as presenter at regional conferences and

NES. Bob’s current work responsibilities focus on

the fixed asset life cycle. He is the Asset Manage-

ment Team Lead for the hospital’s PeopleSoft

implementation. Through active collaboration,

he is leveraging that effort into best practice so-

lutions for the institution and integrating those

practices into the asset management system.

Goals for office: I have read the duties and re-

sponsibilities of the Central Region Secretary.

They clearly define the mission of the position.

The mission is to communicate, and commu-

nicate well, the business of the Central Region

to all officers, chapter presidents, and national

delegates. My goals to accomplish this mission

are to 1) provide a timely draft of meeting min-

utes and clearly communicate any corrections;

2) increase the use of the Central Region website

as a communication media; and, 3) continue to

encourage all members to find a place of service

in NPMA.

Central Region secretary Candidate Cheryl (Cherrie) Wolfe, CPPMJohnson space Center (JsC) Chapter

Cheryl joined NPMA in 1997. She recently retired

from the Boeing Company (Houston) where she

worked as Sr. Property Manager.

Background & experience:Cheryl has been in the field of property manage-

ment, or a related field such as Logistics, for 35+

years working mainly on NASA contracts. Since

joining NPMA, Cheryl has been very active within

the Association. In the JSC Chapter she has held

various officer positions including Treasurer,

President, and National Delegate; and at the

national level she’s held the position of National

Awards Director for four years. In addition she is

very involved with the NPMA Foundation. Cheryl

was named Central Region Property Person of

the Year in 2008.

Goals for office: 1. Improve communications between CR Vice

President and the Chapters.

2. Keep everyone informed of changes

happening at the national and regional

levels.

3. Challenge the Chapters to prompt them-

selves and their members through nomina-

tions for the various national and regional

awards.

Central RegiontreasurerThe Region Treasurer is responsible and accountable for the financial health and activities of the Region. The Region Trea-surer maintains records of income and expenses, establishes a bank account (dual signatures), prepares annual Region budget, and executes the approved budget.

Central Region treasurer Candidate Jim Crews, CPPMWestern Federal Chapter

Jim has been a member of the NPMA since

2000. He is a Property Management Specialist

at the Bureau of Land Management, Department

of the Interior.

Background & experience: Jim brings a posi-

tive attitude and 27 years of property systems

and logistics management experience. His

service to NPMA includes serving as Chapter

Secretary, National Delegate, national founding

member and Treasurer for the Inventory Man-

agement Special Interest Group (SIG), and NES

SIG presenter.

Goals for office: My experience and participa-

tion at both the chapter and national levels has

encouraged me to stay involved with NPMA to

address the new challenges our organization

www.npma.org | 23

faces. I truly believe that many of the benefits

that a member takes out of the organization

should reflect to some degree what you are per-

sonally able to put back into the group when you

have the time and opportunity. I appreciate your

consideration and vote for the Central Region

Treasure position.

Central Region treasurer Candidate David Routzahn, CPPAAustin Chapter

David has been an NPMA member for six years.

He is the Inventory and Surplus Control Manager

for the University of Texas at Dallas.

Background & experience: David has been in-

volved with property, inventory and accounting

in various organizations for over 40 years. He

has spent many years of his career in the com-

puter industry designing software applications

for inventory control analysis and all phases of

the accounting process. He owned and oper-

ated his own tax and accounting service for many

years. David’s education is in engineering, ac-

counting and management from the University

of Illinois. David is Chairman of the NPMA Uni-

versity, Colleges and Non-Profit (UCNP) Special

Interest Group (SIG). He also has participated

as an NPMA National Delegate from the Austin

Chapter.

Goals for office: I have attended many seminars

to remain knowledgeable about my fields of en-

deavor and current technology. I greatly admire,

respect and appreciate the demonstrated hard

work and dedication of our Central Region of-

ficers. To become an active, elected member of

this group would be a personal and honorable

goal. Please consider me for the NPMA Central

Region Treasurer. I would greatly appreciate your

vote during the Central Region election.

eastern Region vice PresidentThe Region Board of Delegates elects the Region Vice President in accordance with the Region Bylaws and the National Bylaws. The Region Vice President is responsible for representing the Region on the National Executive Board.

eastern Region vice President Candidate eric L. Brown, sr., CPPM Harbour Lights Chapter

Eric joined NPMA in 2005. He is Property Pro-

gram Manager with the DHS/U.S. Immigrations

and Customs Enforcement.

Background & experience: Eric brings a vast

array of knowledge gained through a diverse

background of experiences and exposure. He has

many years of management skills gained from

the US Air Force, Unisys Federal Systems and

the federal government. Eric has over 30 years

of property management experience, and is still

willing to learn. Since becoming a member of

Harbour Lights Chapter, he has been an active

member as the Vice President of Administration

for three years and the President for two.

Goals for office: My mission is to bring my ex-

perience and personality to the NPMA Eastern

Region in hopes to both maintain the standards

of excellence and professionalism expected

from the NPMA and to further the organiza-

tion through membership diversification. One

of my goals, if elected, is to maintain or increase

membership. Another goal is to increase the ex-

posure of the NPMA to another audience, Active

Duty Military members who manage property. I

also want to solicit and be open to suggestions

from Eastern Region members to implement any

changes or improvements and how the region

communicates or does business. I am a level

headed person who is considered well-rounded

and open minded. It is time to take my experience

to another level.

eastern Region vice President Candidate tara s. Miller, CPPM. CFshuttle Chapter

Tara has been an NPMA member for 16 years.

She works at ReDe/Critique where she is Pro-

gram Manager.

Background & experience: In her role as ER

VP, Tara will utilize experience gained from sup-

porting the NPMA at the chapter, region, and

national levels. At the chapter level, Tara has

held chapter office positions and was chair of

several committees. As the ER Treasurer for

two consecutive terms, she gained insight into

the responsibilities and requirements for being

the ER Vice President. At the national level, Tara

held officer positions on several committees sup-

porting new initiatives. Currently, she is serving

her last year of two terms as the ASTM Member-

ship Secretary and is the Secretary on the NPMA

Certification Governing Board for Accreditation.

Mission and goals for eR vice President: As

the ER VP, I will support NPMA’s mission of

promoting education, standards of excellence,

and best practices to advance the profession of

personal property & physical asset management

through the use of the NPMA and ER scholarship

funds. I will facilitate top-down and bottom-up

communication between the chapters, the re-

gion and national levels. Through the use of best

practices, the ER will provide tools to members

and chapters to further their professional growth

and increase performance capabilities in achiev-

ing personal goals in the property profession.


eastern Region secretaryThe Region Secretary is empowered and authorized to maintain the official records of all region activities except for financial affairs.

eastern Region secretary Candidate William F. Beedle, CPPM, CF Great smoky Mountain Chapter

Bill has been a member of NPMA for nine years. He works at Wackenhut Services Incorporated in Oak Ridge, TN as the Property & Facilities Man-ager. Background & experience: Bill has over 15 years of federal government property manage-ment experience. His background as a security contractor for the U.S. Department of Energy includes the management of personal property, real property (facilities), and a fleet of security police vehicles. Bill has had the honor of serving in a number of positions at the NPMA national and chapter levels, including National Director of Marketing and Professional Development, Chap-ter President and Vice President. His education includes: a Master of Organizational Manage-ment Degree, a Bachelor of Science in Business Management Degree from the University of Phoenix; and an Associate of Applied Science Degree in Criminal Justice from Casper College.

Goals for office: If elected: I will work to ef-fectively communicate with the Eastern Region Officers, Chapter Presidents, and Delegates to accurately record and distribute minutes from board meetings, financial reports, newsletters, and official correspondences; diligently fulfill and uphold the NPMA national and regional bylaws; and actively support and promote the NPMA Strategic Plan. I am committed to staying orga-nized, keeping records, effectively communicat-ing, and working behind the scenes to serve the membership.

eastern Region secretary Candidate Rick Price, CPPMthree Rivers Chapter

Rick joined NPMA in 1997. Rick is retired and works as a consultant with Kelly, Anderson and Associates and Performance Results Corporation.

Background & experience: Rick teaches for NPMA, and is a part-time employee of URS, Washington Group. He was the Organizational Property Management Officer (OPMO) for the Department of Energy (DOE), National Energy Technology Laboratory (NETL). Rick has 37 years of government service. He had been the Organizational Property Management Officer (OPMO) for 20 years and has 27 years of per-sonal property experience. His duties included writing personal property policy and responsibil-ity for the management of the personal property program at the Laboratory. Rick was also a DOE Certified Realty Specialist and a DOE Contract-ing Officer. He is an NPMA Certified Professional Property Manager (CPPM). Rick was named the DOE Outstanding Property Manager of the Year in 1997. He is the President of the Three Riv-ers Chapter and is currently serving as Eastern Region Secretary. Rick is also involved with the Pittsburgh Region Clean Cities as a board mem-ber and a part-time Coordinator.

Goals for the office: If re-elected Secretary, Eastern Region, I will continue to support the Vice President, Directors and Chapters with all the business information, maintain all records and record the minutes from the board meetings, and ensure all information is disseminated to all officers and chapters in a timely manner. In-formation is important to our membership, and needs to be communicated to support all chap-ters and members.

eastern RegiontreasurerThe Region Treasurer is responsible and accountable for the financial health and ac-tivities of the Region. The Region Treasurer maintains records of income and expenses, establishes a bank account (dual signa-tures), prepares annual Region budget, and executes the approved budget.

eastern Region treasurer Candidate Ronald (Ron) C. Lobo, CPPM, CFtidewater Chapter

Ron has been an NPMA member for 25+ years. He is Government Property Asset Manager at the US Training Center in Moyock, NC.

Background & experience: Ron has over 30 years of Property/Supply Chain Management ex-perience. He holds a Bachelor of Science degree in Business Management from the University of Baltimore. He was an active and dedicated mem-ber of the Harbour Lights Chapter for 22 years, until his move to the Virginia Beach, VA area where he actively participates with the Tidewater Chapter of NPMA. As the Government Property Asset Manager for the US Training Center, Ron is responsible for property management activities at the corporate level. Ron has held many chap-ter positions serving as a Delegate, committee member and Chapter Treasurer. Under his lead-ership the membership devised various meth-odologies and suggestions to keep the chapter’s funds fluid and positive. Ron also had the oppor-tunity to manage the treasury activities for two past Eastern Region Seminars. He is a voting committee member of ASTM Committee E53 on Property and Asset Management Standards. Ron was recently elected as the President of the Tidewater Chapter.

Goals for office: As your ER Treasurer I am com-mitted to working hard to maintain the current structure of our system as well as seeking inno-

www.npma.org | 25

vative methods for the betterment of our great association. My number one goal is to uphold the high integrity of this office and provide the best possible service to the NPMA organization and its membership. As your ER treasurer it will be my sworn duty to be answerable for the financial accountability of the Eastern Region’s assets in the most diligent and fiduciary manner possible. I will work with our ER executive team to cham-pion methods that promote and increase the rev-enue streams to meet and/or beat the financial needs of our association’s current objectives and encourage organizational growth for the future.

eastern Region treasurer Candidate teri Luhmann, CPPMshuttle Chapter

Teri joined NPMA in 2002. She works at All Points Logistics where she is the Program Man-ager.

Background & experience: Teri has been chap-ter treasurer for two consecutive terms, the Vice President, and the President. She currently is serving as the ER Director of Membership. Teri has a BA in Business Administration from Warner University and over 10 years of experi-ence as a property professional and a Program Manager at Kennedy Space Center, supporting the Checkout, Assembly and Payload Services contract. During her term as President, the chap-ter planned a successful seminar with over 70 participants and hosted a very successful 2010 Eastern Region Seminar. She was voted as the Property Person of the Year by the Shuttle Chap-ter in 2004 and the Chapter Person of the Year in 2006.

Goals for office: If I am elected as the next Eastern Region Treasurer I will bring my en-thusiasm, business sense and my great ap-preciation of the NPMA. My goal is to uphold the highest of standards for this position and

promote the professional stature of the or-ganization. As the Region Treasurer I will be responsible and accountable for the financial health and activities of the Region. My goal will be to work very closely with the Eastern Region Executive Board members to develop and sustain an operating budget that supports the growth of the organization. Thank you in advance for your support.

Western Regionvice PresidentThe Region Board of Delegates elects the Region Vice President in accordance with the Region Bylaws and the National Bylaws. The Region Vice President is responsible for representing the Region on the National Executive Board.

Western Region vice President CandidateRuss Johnsonnorthwest Chapter

Russ joined NPMA in 1987. He is Personal Prop-erty Manager for King County Government.

Background & experience: Russ has been em-ployed by King County for 27 years and a mem-ber of the NPMA for 24 years. He has been pub-lished in The Property Professional magazine and participated in workshops at three National Education Seminars. Russ has held every office at the chapter level as well as serving as Western Region Director of Membership for two years and two terms as the Western Region Secretary. He is currently the Western Region Vice President.

Goals: I have always felt the strength of the NPMA begins at the chapter level and the more I can do to help chapters grow their member-ship and mentor new leadership contributes to the entire region. I am lucky to have a talented Western Region Board of Directors that repre-sents chapters from all over the region. Upgrad-

ing chapter websites was an early priority and we have made some great strides in that area. Adjusting to a new Conference Series format was a challenge; however, the Saguaro Chapter made success look easy and the Bay Area Chapter has exciting plans for 2012.

Western Region vice President CandidateRobert Kaehler, CPPs Bay Area Chapter

Robert joined NPMA in 2001. He is President at Ascot Associates.

Background & experience: For the past two years, Robert has served as President of the Bay Area Chapter. During this time, the chapter implemented a number of new and exciting ways to reach out to membership, presented timely and thought-provoking content, and provided a more rewarding NPMA experience. The Region VP plays a critical role in promoting and sup-porting NPMA from top to bottom, serving as the conduit between the individual chapters and the National Office and Executive Board. This closely mirrors the business role Robert has been performing during the 10+ years he has been a member of NPMA. Robert brings a fresh, posi-tive attitude to the office of Region VP.

Goals for office: The two primary functions of the Region VP are 1) establish consistent and effective communication between the region membership and the Executive Board, and 2) promote, monitor and support new chapter development and existing chapter growth and expansion. To that end, if elected, I commit to the following:n I will attend at least one meeting per year at each and every chapter;n Hold a monthly meeting to communicate national news to the chapters, and listen carefully to the needs of the regional mem-


bership and communicate back to the Executive Board; n Provide effective tools, resources, and advice to chapters for increasing the value to their members; and n Do all things with enthusiasm, professionalism and dedication to the office and membership I serve.

secretaryThe Region Secretary is empowered and authorized to maintain the official records of all region activities except for financial affairs.

Western Region secretary Candidate Carolynn D. Bundy, CPPM san Diego Mission Chapter

Carolynn has been an NPMA member for a total of 21 years. She works at SAIC as Business Unit Property Manager.

Background & experience: As a long time member of NPMA, Carolynn has distinguished herself as a leader and participant. She has held positions as Chapter Secretary, Chapter Treasur-er, Proctor, National Delegate, Western Region Director of Certification and Chapter President for the past four years. She was recently elected as the Vice President of the San Diego Mission Chapter and National Delegate for 2012-2013. Carolynn currently holds the position of Western Region Secretary for 2010-2012.

Goals for office: As Western Region Secretary, I will work to support the Vice President, Direc-tors, and the Western Region Chapter members, as needed. I will ensure timely communication of regional activities and effectively manage region-al business information to all officers. I will work to reduce paper and establish electronic methods of communication; utilizing the Western Region website. I will support the region and continue to promote NPMA across the region and national levels to effect change and streamline processes in the duties of the Western Region Secretary.

treasurerThe Region Treasurer is responsible and accountable for the financial health and activities of the Region. The Region Treasurer maintains records of income and expenses, establishes a bank account (dual signatures), prepares annual Region budget, and executes the approved budget.

Western Region treasurer Candidate Jerri Proszek, CPPM, CFnorthwest Chapter

Jerri has been an NPMA member for 15 years. She works at The Boeing Corporation where she is a Government Property Management Special-ist 5. Background & experience: Jerri has held all of-ficers positions of the Northwest Chapter includ-ing Treasurer for the past two years. She was also

Treasurer for several years with the Riverbend Ladies Golf Association. Both of these endeav-ors entailed setting reasonable budgets while working with the Executive Boards, providing semi-annual actual reports to budget, monthly bank balance reports, yearly financial reports and writing checks (as approved). She has also served as National Director of Communications and Marketing. Jerri is the National Director of Certification and provides support to the NPMA Certification Governing Board when needed.

Goals for office: My goals for this office are to support the Western Region board members to the best of my ability. I will pursue setting a vi-able budget that can be met or under-run while meeting the needs of the membership. I will provide suggestions to the Board where I see improvements can be made regarding the finan-cials. I will work with the NPMA National Office as required.

www.npma.org | 27

Please change your records to include our new address, phone and fax numbers. neW: 4025 Tampa Road, Suite 1203, Oldsmar, FL 34677, Telephone: (813) 475-6998 Fax: (813) 749-0812

sAMe: [email protected] www.npma.org

28 | the Property Professional

B.

June-JulynPMA Course schedule Register today for an NPMA course! By attending an NPMA course, you’ll gain the knowledge and skills you need to succeed on the job. Don’t wait, register today! Seating is limited!

If you have questions about NPMA courses, call 727-736-3788 or email [email protected]. For more information or to register, visit the website at www.npma.org and click on the Education tab.

JUne

Intermediate Property Management studies*Pre-nes

June 20-23 / new orleans, LA

This course takes the property professional from the beginning

life-cycle stages of property operations into the broader value-

added world of organizational partnering and strategic property

management concepts. *This course will be held prior to the

National Education Seminar in New Orleans.

Basic Government Property Management*Pre-nes


This five-day course presents a detailed analysis of life cycle asset

management in government property systems. In addition to

the fundamentals of property management and the regulatory

requirements of property management; this course includes an

overview of the Federal Acquisition Regulations (FAR) and other

appropriate regulations used in federal government procurement

of supplies and services. *This course will be held prior to the

National Education Seminar in New Orleans.

Fundamentals of Personal Property Management *Pre-nes


The Fundamentals of Personal Property Management course is

designed to teach the basics of property management, cradle-to-

grave, including how to effectively manage personal property. *This

course will be held prior to the National Education Seminar in New

Orleans.

Managing Risks in a Property Management World*Pre-nes


The class will review the five steps of the risk management process

and apply them to the management of property. Participants will

review the primary sources of risks and how to effectively mitigate

exposures while managing their assets. *This course will be held

prior to the National Education Seminar in New Orleans.

www.npma.org | 29

JULY

Applying Property Management Principles July 16-20 / Houston, tX

This course will assist you to expand your property knowledge and

provide your company or organization with a total management

solution. You will work through actual issues using case studies

provided by the attendees to determine recommendations and

alternative solutions.

Property Plan (2012) July 16-19 / orlando, FL

This course is essential for contractors who have not yet developed

a plan and are required to do so, as well as property management

professionals who are looking to develop a foundation on which to

build a property management level of knowledge and expertise.

Fundamentals of Personal Property Management July 6-18 / Rockville, MD

The Fundamentals of Personal Property Management course is

designed to teach the basics of property management, cradle-to-

grave, including how to effectively manage personal property.

Inventory Methods & techniques (2012) July 16-18 / san Jose

This class will provide the student with an understanding of

contractual requirements and the various methods used to

periodically perform, reconcile, record, and report physical

inventories. Class presentations and discussions will focus on

the various methods that may be used to perform inventories

and the benefits an effective inventory can have on the overall

property control system.

Intermediate Property Management studies July 23-26 / Rockville, MD

This course takes the property professional from the beginning

life-cycle stages of property operations into the broader value-

added world of organizational partnering and strategic property

management concepts.

CPPs Certification Review & testing Course n June 22-24/new orleans, LA

(this class will be held prior to NES)

n July 16-18 / Rockville, MD

CPPA Certification Review & testing Course n June 20-23 / new orleans, LA

(this course will be held prior to NES)

n July 23-26 / Rockville, MD

CPPM Certification Review & testing Course (2012) n June 24 / new orleans, LA

(this course will be held prior to NES)

n July 27 / Rockville, MD

nPMA Certification Courses

30 | the Property Professional

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Why pay for an entire order when you only need a few replacements? Metalcraft now offers this service for one low flat fee.

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Sealed ImageBlack graphics are metallic silver particles that hold up to harsh environmental conditions.

Anodic LayerThe glass-clear, sapphire-hard anodized layer resists chemicals, abrasions and dirt. Aluminum Layer

The aluminum base will not peel, crack or delaminate.

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FAst tRACK Pre-NES Accelerated Certification Review and Testing

The Accelerated Certification Review & Testing sessions are in a compacted review and testing format. Candidates can test for all three levels of NPMA Certification: Certified Professional Property Specialist (CPPS), Certified Professional Property Administrator (CPPA) and/or Certified Professional Property Manager (CPPM).

Due to time constraints and the significant amount of material to be covered during the Accelerated Review Session(s), all certification candidates are advised to study the material in advance of attending the session(s).

Accelerated Certification Review and Testing Schedule Location: Hyatt Regency New Orleans

Friday, June 22 CPPs Review—Fundamentals of Personal Property Management 7:30 am ..............................................CPPS Review for Module I (Chapters 1-5) 11:00 am ............................................Lunch on your own 12:00 pm ............................................CPPS Module I Exam 1:00 pm ..............................................CPPS Review for Module II (Chapters 6-11)

saturday, June 23 7:30 am ..............................................CPPS Module II Exam

CPPA Review—Intermediate studies of Personal Property Management 8:45 am ..............................................CPPA Review for Module III 11:45 am ............................................Lunch on your own 1:00 pm ..............................................CPPA Module III Exam 2:15 pm ..............................................CPPA Review for Module IV

sunday, June 24 7:30 am ..............................................CPPA Review of Specialty Manuals 11:00 am ............................................Lunch on your own 1:00 pm ..............................................CPPA Module IV Exam and CPPM Exam

Pricing ...................................................................nPMA Member ...... non-Member CPPS Review Session ....................................................................... $250 .............................. $350 CPPS Application Fee (includes manual and CD study guide) ...... $85 ............................... $185 CPPS Module I Exam ...................................................................... $50 ............................... $100 CPPS Module II Exam ..................................................................... $50 ............................... $100 CPPA Review Session ...................................................................... $250 ............................. $350 CPPA Application Fee (includes manual and CD study guide) ...... $85 ............................... $185 CPPA Module III Exam ................................................................... $50 ............................... $100 CPPA Module IV Exam ................................................................... $50 ............................... $100 CPPM Exam .................................................................................... $75 ................................ $175

The accelerated certification review sessions offered prior to NES are brief review sessions only. Candidates may not be suc-cessful in their testing if materials are not studied in advance.

For more information and to register, contact, Penny Parker, Membership & Certification Manager at 813-475-6998 or [email protected].

Superior Durability

Next Day Program

Easy Replacements

Number History

The Metalcraft Guarantee

Metalcraft’s popular Photo Anodized Metal Nameplates and Foil Labels combine limitless options with dependability and readability under harsh conditions for the most durable ID solutions.

Order today. Ship tomorrow at no additional charge! Available in seven of our most popular sizes of Photo Anodized Metal Nameplates and Foil Labels.

Why pay for an entire order when you only need a few replacements? Metalcraft now offers this service for one low flat fee.

Can’t remember where your number sequence ended? We do! Metalcraft offers instant number recall to pick up exactly where your last order left off.

Add the Intensified option to any Photo Anodized products, and we guarantee the bar code will be readable for the life of the asset or we will replaceit at no charge!

Sealed ImageBlack graphics are metallic silver particles that hold up to harsh environmental conditions.

Anodic LayerThe glass-clear, sapphire-hard anodized layer resists chemicals, abrasions and dirt. Aluminum Layer

The aluminum base will not peel, crack or delaminate.

800.437.5283 www.idplate.com

Providing Property Identification Solutions Since 1950.

PHOTO ANODIZED

5 Point Promise

tradeshow.handout_8.375x10.875.indd 1 3/6/12 2:11 PM

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