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Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller Davey Resource Group

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Page 1: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Volunteers in Urban ForestryTreasure or Trouble?

Lee Mueller

Davey Resource Group

Page 2: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter?

Page 3: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - get things done

Page 4: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - build a task force

Page 5: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - community resource

Page 6: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - awareness

Page 7: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - promotion

Page 8: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - advocacy

Page 9: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - money

Page 10: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - money

$24.14 per hour

Page 11: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers matter? - surprising impacts

Page 12: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited?

Page 13: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited? - consistency

Page 14: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited? - consistency

Page 15: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited? - motivation

Page 16: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited? - skills and knowledge

Page 17: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How are volunteers limited? - costs and benefitsCost Priority

In-House

Resources

Credentials Accuracy

Volunteers $ Low Moderate Low Varies

In-House

Staff

$$

Low to

Moderate

High Varies Varies

Outsource

(Contractor)

$$$

Moderate to

High

Low High High

Page 18: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Will volunteers save you time and money?

Page 19: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Will volunteers cost you time and money?

Page 20: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Is that really the point?

Page 21: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Engagement gradient

Less engaged More engaged

Read a pamphlet

Regularly volunteer

Become a Citizen Forester

Attend a class

Plant a tree

Create projects in neighborhood/community

More Capacity

Talk to neighbors

Page 22: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do?

Page 23: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do? - tree planting

Page 24: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do? - tree inventories

Page 25: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do? - citizen forestry

Page 26: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do? - advocate / communicate

Page 27: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

What can volunteers do? - develop / lead projects

Page 28: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

How have you used volunteers?

Page 29: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Where can you get volunteers?

Page 30: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Where can you get volunteers? Allied Organizations

Similar Programs

Existing Volunteers

Community Organizations

Businesses or Professionals

Colleges / Schools

Service Groups

Page 31: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Where can you get volunteers? - recruitment strategies Brainstorm allied organizations.

Speak at meetings.

Make it known you’re looking for volunteers.

Create a volunteer pipeline.

Be consistent - reduce barriers.

Ensure existing volunteers have GREAT EXPERIENCE.

Page 32: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Where can you get volunteers? - recruitment rules 1. provide added value, skills, or knowledge

2. start with familiar sources

3. develop a unique identity

4. empower existing participants

5. word of mouth is more effective than flyers, e-mails, mailings, or campaigns,

so make it fun and rewarding.

Page 33: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back?

Page 34: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? It’s hard not to - it’s easy!

The experience was fun and rewarding.

Time was well spent.

Something meaningful was accomplished.

Assistance was valued and appreciated.

Page 35: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - communicate

Page 36: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - delegate

Page 37: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - lead

Page 38: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - equip

Page 39: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - empower

Page 40: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - recognize

Page 41: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Why do volunteers come back? - have fun

Page 42: Volunteers in Urban Forestry Treasure or Trouble?illinoisarborist.org/.../2017/10/aa_Volunteers-in-UF.pdf · 2017-10-24 · Volunteers in Urban Forestry Treasure or Trouble? Lee Mueller

Lee Mueller

Davey Resource Group

[email protected]

248 221 0439