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We do banking differently to keep you a step ahead in life.

207-854-6000 • infinityfcu.com • Westbrook • Portland • Bangor • Arundel

WHO WE ARE

Infinity Federal Credit Union (FCU) was the first credit union established in Maine. Infinity FCU has been serving its members since 1921, initially as the Telephone Workers Credit Union of Maine, then as Telco of New England FCU. Infinity FCU is now community-based, available to anyone who lives, works, worships, or attends school in Cumberland and York counties and the city of Bangor, Maine. We are a non-profit cooperative organization owned by its members.

Infinity FCU has shown consistent growth, now with assets greater than $320 million, and is one of the largest credit unions in Maine. Infinity FCU offers a full range of personal and business banking services, from checking accounts to loans, with online banking and mobile banking services and four convenient branches.

Infinity FCU has been named one of the “Best Places to Work” in the medium company size category every year since 2012 by the Maine State Council of the Society for Human Resource Management. Since 2015 Infinity FCU was named s one of the “Best Credit Unions to Work For” in its asset size by Credit Union Journal.

WHO WE STRIVE TO BE

Our mission is to serve more members than any credit union in Maine by making a difference in their lives and placing what’s right for the member above all else. Infinity Federal Credit Union provides financial products and services that are designed to put the member in a better financial position with highly competitive rates and unbeatable features. We get to know our members as individuals, not just numbers, with the goal of meeting their evolving social, economic, and cultural needs. We are committed to providing an extraordinary experience to every person we encounter.

Our vision “we do banking differently to keep you a step ahead in life.” guides the actions of all Infinity FCU employees in their interactions with members.



OUR TEAM

Infinity Federal Credit Union is led by a highly experienced team of credit union professionals:

• Elizabeth Hayes, President and CEO• Sandra Cloutier, Chief Risk Officer• Michael O’Brien, Chief Financial Officer• Kandy Moreau, Chief Lending Officer• Barbara Bartlett, Chief Human Resource Officer• Ryan Wing, Director of Information, Technology and Facilities• Ruth Leavitt, Vice President of Member Experience• Kathy Guillory, Director of Marketing

Elizabeth Hayes, President and CEO

As the former Executive Vice President & Chief Administrative Officer of Affinity Plus Federal Credit Union in St. Paul, MN, Hayes’ background includes expertise in Strategic Planning, Branch Operations, Real Estate, Finance/Accounting, Investor Relations, Operations, Payment Systems, Business Performance, Quality Assurance, Human Resources and Marketing. Liz played a critical role in Affinity Plus FCU’s organic growth from $335M to $3.6B in assets under management, increasing the number of members served from 55,000 to nearly 200,000 and served for 12 years as Board Chair of the Affinity Plus Foundation. Liz began as Infinity FCU’s new President/CEO on October 6, 2014.

In the two years since joining Infinity FCU, Liz has led a wholesale evolution of the credit union’s culture, infrastructure and product offerings. Assets have grown nearly 24% and Infinity has welcomed over 2,000 new members to the credit union.

Michael O’Brien, Chief Financial Officer

Michael O’Brien, Infinity FCU’s Chief Financial Officer, has been with the credit union for 15 years and has an additional 10 years of bank experience. He holds his CPA license as well as several additional real estate and investment licenses. Mike’s investment expertise is responsible for keeping Infinity FCU at the top of the list in investment returns among national credit unions across the country.



Sandra Cloutier, Chief Risk Officer

Sandra Cloutier has been a prominent leader of the Infinity FCU management team for more than 30 years. She administers the credit union’s Enterprise Risk Management Program to include understanding the risk appetite of credit union leadership and developing and maintaining a comprehensive plan for identifying, assessing, monitoring, reporting and mitigating risks within established risk tolerances. Sandy oversees compliance with government and industry rules and regulations and is leading the strategy of automation and efficiency for Infinity FCU. Sandy represents Infinity FCU in industry government affairs at the local and national level.

Kandy Moreau, Chief Lending Officer

Kandy Moreau is Infinity FCU’s Chief Lending Officer, leading the strategic direction for all of lending programs including consumer, mortgage and member business loans. She has been with Infinity FCU since 2012 and has more than 40 years of experience in the financial services industry. Kandy holds a bachelor’s degree from St. Joseph’s College in Standish, Maine.

Barbara Bartlett, Chief Human Resource Officer

Barbara Bartlett is Infinity FCU’s Chief Human Resource Officer. Barbara has been with the organization for seven years. A senior HR professional with over 22 years of progressive HR experience, she holds the following HR certifications: SPHR, CCP, GRP, CBP, and SHRM-SCP. Barbara has an A.A. in Business from Andover College and a BA in Accounting from Husson College. Barbara has generalist experience in all phases of Human Resources. She has worked in manufacturing, telecom and banking sectors.



Ryan Wing, Director of Information, Technology and Facilities

With over 15 years of experience in IT management and operations, Ryan Wing brings strong expertise in information security, strategic project planning. Prior to joining Infinity FCU, Ryan was a network engineer for Northcross Group, where he led the networking security for the company. He worked with clients across many private sectors to advise and implement security solutions for their compliance needs. Ryan holds a Bachelor of Fine Arts degree from the University of Southern Maine as well as numerous certifications in his field.

Ruth Leavitt, Vice President of Member Experience

Ruth Leavitt joined Infinity FCU in September of 2015 as the Director of Branch Administration. She is responsible for leading Infinity FCU’s branches in all aspects of leadership and branch operations. This includes growing each branch, developing leaders as well as meeting and exceeding company goals each year. Prior to joining Infinity FCU, Ruth worked for a number of years as a Consumer Market Manager-Vice President at Bank of America and Fleet Bank. Ruth holds a Bachelor of Science degree from the University of Maine at Orono.

Kathy Guillory, Director of Marketing

Kathy Guillory is a seasoned marketing professional who joined Infinity FCU in 2017. She is responsible for managing strategic marketing initiatives across all branches to support membership growth and engagement, brand differentiation, product promotion and community outreach. Kathy has worked in public health, animal welfare, and retail sectors. She is a native of Atlanta, GA and a graduate of Kennesaw State University with a BBA in Finance and a minor in Business Law.



We empower all Infinity FCU employees as leaders, in their work and in their communities. Below are some of the ways the people of Infinity FCU get involved with community service:

• Our signature campaign is Random Acts of Kindness (RAOK). We provide each branch with a monthly budget tobe used at the employees’ discretion for performing random acts of kindness in the communities we serve (i.e.paying for someone’s groceries, taking supplies to a school or an animal shelter).

• Employees take part in fundraisers, including Bowl for Kids’ Sake to raise money for Big Brothers Big Sisters.

• In a program called “Parking for a Purpose” our branch parking lots are frequently turned over to non-profit organizations that use them for car parking fundraisers.

• Through “Casual Jeans Fridays,” our employees donate to charity for the privilege of wearing jeans to work.

• We support local organizations from sports teams to school fundraisers to road races, by annually investing into thecommunities we serve.

WHERE WE ARE

While a lot of people do their banking electronically, bricks-and-mortar branches are important to our community because they allow us to connect with our members. We have four convenient, full-service branches in Westbrook, Portland, Bangor, and Arundel.

Infinity Federal Credit Union | P.O. Box 9742 Portland, Maine 04104 | 207-854-6000

Westbrook: 202 Larrabee Rd. Westbrook, ME 04092 | 207-854-6000

Portland: 29 Baxter Blvd. Portland, ME 04101 | 207-854-6000

Bangor: 193 Broad St., Suite 1 Bangor, ME 04401 | 207-845-6000

Arundel: 1298 Alfred St. Arundel, ME 04046 | 207-845-6000

Media Contact: Kathy Guillory | 207-854-6000 | [email protected]

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