w freestuffin2008free 2008july august actual promotional item styles may vary slightly. visit and...

Parts and people. In the news.

June 2008 Edition

In this issue:

SLOW DOWN TOWORKFASTERSales time managementtips.

FREE TOTALINE EZ DMMGet one this month.

ACHIEVING A DREAMDoug Mapstone Inc.

A SOUTH CAROLINAMOTORMYSTERYJim Flynn solves it.

FREE Stuff in 2008FREE 2008AVAILABLE NOW

LAUNCHED IN MAY LAUNCHED IN JUNELAUNCHED IN APRIL

Tools not included

NOVEMBER DECEMBER

SEPTEMBER

OCTOBER

JULY AUGUST

Actual promotional item styles may vary slightly.Visit www.totaline.com and click the “FREE STUFF” link.

WORKING TOGETHER

COMING SOON

LAUNCHED IN FEBRUARY LAUNCHED IN MARCHLAUNCHED IN JANUARY

Wewearmany hatsThe Totaline compressor lineup has got

you covered this summer.

We wearmany hats.

JUNE PAGE 11JUNE

With seven motors in your truck...

nothing stands in your way.


nothing stands in your way.Call it HVAC/R Repair 101. Call it the 80/20 rule. We call it common sense.

The last thing you want to do is show up at the job site unprepared!Keep these sevenmotors on your truck to covermost cooling jobs in the field.

Totaline EZ DMM*

FREE!FREE! Get a FREE Totaline EZ DMM with online offer completion and proof of purchase (2008 invoiceshowing purchase of seven Totaline or Emerson® motors from a Totaline distributor. See site fordetails.) Log on to www.totaline.com, click the link to “Free Stuff” for full details and follow theinstructions. *While supplies last. One per person; certified HVAC/R professionals only.

• Totally enclosed for shaft-down applications

• Slinger protects bearing when motor is mountedin shaft-up or horizontal position

• Rated continuous air over

• Permanent split capacitor

• Class B insulation • 26” leads

• Reversible by electrical reconnection

• Six-inch shaft with two full flats, 90° apart

TOTALSAVER MULTI-HORSEPOWER MOTORSDIRECT DRIVE MOTORSP257-E5460 1/2-1/3-1/4-1/5-1/6 H.P., 115VP257-E5461 1/2-1/3-1/4-1/5-1/6 H.P., 208/230VP257-E5470 3/4-1/2-1/3-1/4-1/5 H.P., 115VP257-E5471 3/4-1/2-1/3-1/4-1/5 H.P., 208/230VCONDENSER FAN MOTORS (208/230V)P257-E5462 1/3-1/4-1/5-1/6 H.P., 1075 RPM, 208/230VP257-E5464 1/3-1/4-1/5-1/6 H.P., 825 RPM, 208/230VP257-E5465 1/2-1/3-1/4-1/5 H.P., 1075 RPM, 208/230V

Finally. Summer has arrived. And I knowsummer is the busy season, so maybe you’relooking for ways to find more time in your day. Readthe article in this issue of Working Together abouttime management by Ed Gancarz of the SHA+RPInstitute. It has some great tips so you can spendless time on the job and more time enjoying the niceweather the way you want to.

Later in this issue, you’ll notice an article aboutDanfoss and Copeland commercial scrollcompressors. You might not always think of Totalinefor commercial compressor replacements for Trane,Lennox, York,* and other equipment brands, butwe’ve got ’em. And starting this month, when youpurchase one, you’ll get a Totaline thermos to keepthose cold drinks cold on hot days. Our website,

www.totaline.com, has the details.Jim Flynn is at it again with a North Carolina

motor mystery, so don’t miss that one. There’s agreat story, too, about Doug Mapstone Inc., a dealerin Manlius, N.Y., that is succeeding despite sometough times.

Along with the thermos I mentioned above, FreeStuff this month includes an EZ DMM (a great tool!).As always, www.totaline.com has more information,including all of the Free Stuff offers available thisyear so far while supplies last.

So grab a cold drink and start reading!

Mike DziokTotaline marketing manager

* Copeland, Danfoss, Trane, Lennox, and York aretrademarks of their respective organizations.

Offering a full line of Copeland and Universal Danfossscroll compressors, Totaline has commercial compressors to fitvirtually any brand of equipment at competitive prices.

Surprised?“Customers think of us for Carrier or Bryant equipment, but

they might not think of us for parts for a Trane or a Lennox or aYork* unit,” said Bob Mann, Totaline product manager. “But wehave what they need and we will save them a significant amountof money.” Danfoss scroll compressors fit Trane units, and, forexample, technicians could save approximately $500 on aDanfoss compressor purchased at a Totaline store.

Totaline also offers Copeland scroll commercial compressorsto fit any manufacturers’ units. “If it has a Copeland compressor in

it, we have a replacement at an attractive price.” Mann said.“We’re the one-stop shop for compressors.”

Totaline counter sales associates are prepared to findcustomers the replacement commercial compressor they need,regardless of the brand. “Bring us the part number of the failedcompressor, and we’ll match it up,” Mann said. “We’ve spent thelast two years training our counter sales associates to take theCopeland part number and find a suitable replacement in stock.”

Beginning June 1, contractors and technicians can receive afree Totaline thermos with the purchase of any Danfoss orCopeland scroll compressor. Visit www.totaline.com for detailsand part numbers. Totaline Free Stuff offers are available to U.S.and Canadian customers only.

NOWAT TOTALINE: COMMERCIALCOMPRESSORS FOR ANY BRAND OF EQUIPMENT

PAGE 10JUNE PAGE 3JUNE

The Totaline EZ Digital Multimeter is one of themost popular tools in the Totaline Tools of the Trade line,and beginning June 1, contractors and technicians canget one free.

With the purchase of seven Totaline or Emerson®

motors from a Totaline distributor, customers can receivethe EZ DMM as part of the 2008 Totaline Free Stuff offerscelebrating the company’s 20th anniversary.

The EZ DMM changes from AC, DC and OHMsautomatically. The only switch contractors have to push isthe on/off switch — a great feature when contractors arebusy working on multiple jobs. “You don’t have to worryabout blowing it up when switching from AC to OHMs, aslong as the meter is used within it’s specified electricalranges,” said Jay Seitz, Totaline product manager. “You

can let the meter do the thinking.”All the Totaline Tools of the Trade are high-quality,

fundamental HVAC/R tools designed with the red andblack Totaline colors (that hide fingerprints and dirt) andthey carry one of the best warranties in the business: aminimum of three years.

Full details of the EZ DMM offer and eligible partnumbers are available at www.totaline.com. “Contractorsand technicians should act fast,” said Mike Dziok, Totalinemarketing manager. “This offer is available only as long assupplies last and we expect a high demand for the EZDMM.”

Totaline Free Stuff offers are available to U.S. andCanadian customers only.

FREE TOTALINE EZ DMMOFFERED IN JUNE


Totaline thermos*

FREE!FREE! Get a FREE Totaline thermos with online offer completion and proof of purchase (2008invoice showing purchase of any Copeland® or Universal Danfoss® Scroll commercialcompressor from a Totaline distributor. See site for details.) Log on to www.totaline.com,click the link to “Free Stuff” for full details and follow the instructions. *While supplies last.One per person; certified HVAC/R professionals only.

PAGE 4JUNE

Nine compressor brands and all ofthe parts, supplies, tools and accessories you need to get the job done.

The Totaline compressor warehouse carries everything you need, including brands like Carlyle, Copeland, Bristol,Danfoss, Tecumseh, Toshiba, Matsushita and Goldstar*. It's also the only place you'll find the UL-certified

Totaline remanufactured compressor, the perfect combination of peace of mind and affordability.

We wear many hats.

Debbie Mapstone’s husband, Doug, dreamed of makingDoug Mapstone Inc. in Manlius, N.Y., into a successful,respected, full-service electrical, heating and air conditioningcompany. But four years after forming the company, Doug passedaway from cancer, and it was up to Debbie to continue to makeher husband’s dream come true.

Now, with the love and support of her two children, Jon andJackie, Debbie has led Doug Mapstone Inc. to become a thrivinglight commercial and residential electric, heating and airconditioning service provider, and it continues to grow. “It was myhusband’s dream, and it’s a dream I did not want to lose alongwith him,” she said.

Keeping Doug Mapstone Inc. going shortly after Doug’s deathwasn’t easy, Debbie admitted. “I grieved and then realized thatthe first thing I had to do was talk to our customers and say no,nothing is going to change. Yes, he passed away but you will stillget the same quality. You are in good hands.’” She said thecompany did lose some business at first, so she began working tobuild relationships with new customers.

It didn’t take long, though, for new and old clients alike to seethat Doug Mapstone Inc. was continuing its honest, qualityservice. “It doesn’t matter who the customer is, their housebecomes my house,” Debbie said. And that’s the philosophy thattechnicians servicing homes follow, too. “I think Doug Mapstone

Inc. makes a difference to people with the quality of work weprovide, the loyalty and our honesty.”

Doug Mapstone Inc. is truly a family business. Doug andDebbie’s son, Jon, has worked for two years at the company. “Jonloves the business,” Debbie said. “He has ambition, and he wantsto grow it to a whole new level, and get into more commercialwork.”

But that family feeling extends beyond blood ties and sheconsiders her employees to be family, too, Debbie added. “As formy relationship with my employees, I probably cross the line,” shesaid. “I am very tough but I am fair, and if they have a problem,they can talk to me about it. I’ve had colleagues to Christmasdinner. They become family. They come first.”

The closeness and support of that Doug Mapstone Inc.family is one of the things that has helped Debbie succeed inwhat is traditionally a very male-dominated industry. “I think abenefit that Debbie brings to the business is that nurturing sidethat women have — the way of treating everybody like a familymember, including her customers,” said Maria Ucchino, managerfor marketing and advertising in the Northeast Distribution ofCarrier Corp. “And on the other hand, she also recognizes thatshe has a business to run and she needs to be tough and fair.”Ucchino and Todd Jenkins, Northeast Distribution territorymanager for Carrier, work often with Debbie and watched withadmiration as she took the helm of Doug Mapstone Inc. duringsuch a difficult time. “I can’t imagine how daunting it must havebeen to have to pick up the reins and know that you have to keepthe business going, not only because it’s what you and yourhusband worked for, but also because you have a family tosupport,” Ucchino said.

Even with all her success, though, Debbie is humble. Shecredits much of the company’s achievements to loyal employees,her family, her faith, and her husband. “I think the odds wereagainst me,” she admitted. “It was a challenge to take over thebusiness, but we made it.”

ACHIEVING A DREAM:DOUG MAPSTONE INC.

* Copeland, Bristol, Danfoss, Tecumseh, Toshiba,Matsushita and Goldstar are trademarks of theirrespective organizations.

Many people in their business day are out of control because they’remaking the wrong choices on what to do with their time, says Ed Gancarz,principal of the SHA+RP Institute. “The whole issue of time management in ourbusiness lives revolves around making choices,” he said.

For example, recently, a friend was visiting Gancarz at his home. “As wewere momentarily waiting for my garage door opener to raise the door, my friendsaid, ‘Hey, you don’t have that high-speed garage door opener. You should getone of those.’” Gancarz said, “But I didn’t understand the need. How much of ahurry are we in these days that not only can we not manually open the garagedoor, but now we need to have a super-fast automatic overhead door opener?”

Faster garage doors won’t find us the time we’re looking for, but making theright choices will.

Gancarz offers some tips for time management:

• Decide weekly, then daily, what to work on.Be driven by the compass — what you need to get done — rather than the

clock. Decide on your priorities for each week, then each day, and accomplishthem. For example, some contractors haven’t invoiced jobs simply because theydon’t have time to send out their bills. This leads to cash-flow problems.

• Choose importance over urgency.If phone messages or e-mails don’t contain issues that need to be dealt withimmediately, respond after your priorities are finished.

• Slow down to work faster.Organize your work space, including your store or your truck. There’s a

saying: Sort. Straighten. Shine. Standardize. Sustain. Everything has a place,and putting it there will increase productivity.

• Identify time wasters.Everybody has wasted time in their workday. Do a waste analysis

identifying your own wasted time. Typically, most of the time wasters in your dayare within your control.

• Identify two or three areas where you would like to improve.Do you want to sell more service agreements? Get more new construction

jobs? Decide what you want your business to look like, and then rate how wellyou’re doing in each area. Then, focus on these “large rocks” not the trivial many“small rocks!”

• Put relationships first and tasks second.Work with the customers in front of you first; handle phone calls and e-mails

later.

• Deliver highest quality service, anticipate needs and respond.Callbacks are the biggest time wasters. Take the time to do the job right,

and eliminate wasted time later.

• Know that people who write things down are three times more likelyto accomplish them.

Many contractors go into business on their own to make more time in theirlives. After all, nobody says on their deathbed, “I wish I would’ve worked more!”But after beginning their businesses, they find that they have less time.Although business may be good and you’re busy, busyness is not success. Wecan still work less hours than we worked for someone else and make money, ifwe manage our time a little bit more.

Coming Next Month: Once-a-Year Cost Cutting Ideas. Set it and Forget it!

Edward Gancarz is the principal of the SHA+RP Institute. Its services includesmall business consulting and training, individual and group coaching,organization development, call center management and marketing and sellingsupport. If you would like business training conducted at your Totaline store,contact your parts store manager or the SHA+RP Institute.

Phone: (315) 263-1234E-mail: [email protected]

Totaline watch*

FREE!FREE! Get a FREE Totaline watch with online offer completion and proof of purchase (2008invoice showing purchase of any Genuine Carlyle or Totaline semi-hermetic compressorfrom a Totaline distributor. See site for details.) Log on to www.totaline.com, click thelink to “Free Stuff” for full details and follow the instructions. *While supplies last.One per person; certified HVAC/R professionals only.

Sleep soundly with Totaline.Why do HVAC/R proswho buy Totaline remanufacturedsemi-hermetic compressors sleep so soundly?UL-certification combined with competitive prices and the Totaline name make thisproduct the go-to guy for professionals who want peace of mind from their compressors.For people in the HVAC/R business, Totaline is the key to a good night’s sleep.

TIMEMANAGEMENT: THECOMPASS SUPERCEDES THE CLOCK


JUNE

Q: On some of the refrigeration racks used in supermarkets in our area, there is a head cooling fan package 06ER660011 onthe “E” bodies and 06DR660014 on the “D” body Carlyle compressors. The motor is the same in both packages:HC27GB230. I’ve had a customer request a replacement, and the problem is that some of the OEM rack manufacturers usea 460v 1ph version of this motor and I can’t replace it. Based on the specs of the HC27GB230, can you tell me what thesame motor in 460V 1ph is? — Lee Mullinax, sales center manager, Greenville, S.C.

A: First off, thanks for the question, Lee. I checked in with Igor Bychkov, our product manager for commercial refrigeration,and he tells me that the part # 950-0800 (10 pc in stock, 460/1 motor) fits the bill.

And because of our new rules here at Stump Jim Flynn, Lee earned himself some Free Stuff from Totaline! Do you wantto get Free Stuff, too? Simply send me an HVAC/R question, and if I use it in this column, you get Free Stuff!

Keep those questions coming!

[email protected]

Every month, we ask readers to send Jim a question about Totaline and the industry. Contact him [email protected].

STUMP JIM FLYNN

AGREENVILLE, S.C., MOTORMYSTERY

Totaline training manager Jim Flynn answers your questions about Totaline and the HVAC/R industry.

James Flynn

PAGE 7JUNE

Totaline toolbox*

FREE!FREE! Get a FREE Totaline toolbox with online offer completion and proof of purchase(2008 invoice showing purchase of all seven of the above Totaline tools from aTotaline distributor. See site for details.) Log on to www.totaline.com, click thelink to “Free Stuff” for full details and follow the instructions. *While supplies last.One per person; certified HVAC/R professionals only.

Download the entire Totaline tools catalog on our"FREE TOTALINE TOOLBOX" offer page!

Specially designed to withstand the rigors of HVAC/R repairand installation, Totaline tools help you be the pro you are.

Take the Totaline EZ Digital Multimeter. Blown meters? Now a thing of the past.Switch from ohms to AC or DC volts without twisting the dial.

Stop into a Totaline store and see for yourself how the entire line of Totaline tools can make your job easier.

EZ Digital Multimeter

The Total Package!The Total Package!

Many people in their business day are out of control because they’remaking the wrong choices on what to do with their time, says Ed Gancarz,principal of the SHA+RP Institute. “The whole issue of time management in ourbusiness lives revolves around making choices,” he said.

For example, recently, a friend was visiting Gancarz at his home. “As wewere momentarily waiting for my garage door opener to raise the door, my friendsaid, ‘Hey, you don’t have that high-speed garage door opener. You should getone of those.’” Gancarz said, “But I didn’t understand the need. How much of ahurry are we in these days that not only can we not manually open the garagedoor, but now we need to have a super-fast automatic overhead door opener?”

Faster garage doors won’t find us the time we’re looking for, but making theright choices will.

Gancarz offers some tips for time management:

• Decide weekly, then daily, what to work on.Be driven by the compass — what you need to get done — rather than the

clock. Decide on your priorities for each week, then each day, and accomplishthem. For example, some contractors haven’t invoiced jobs simply because theydon’t have time to send out their bills. This leads to cash-flow problems.

• Choose importance over urgency.If phone messages or e-mails don’t contain issues that need to be dealt withimmediately, respond after your priorities are finished.

• Slow down to work faster.Organize your work space, including your store or your truck. There’s a

saying: Sort. Straighten. Shine. Standardize. Sustain. Everything has a place,and putting it there will increase productivity.

• Identify time wasters.Everybody has wasted time in their workday. Do a waste analysis

identifying your own wasted time. Typically, most of the time wasters in your dayare within your control.

• Identify two or three areas where you would like to improve.Do you want to sell more service agreements? Get more new construction

jobs? Decide what you want your business to look like, and then rate how wellyou’re doing in each area. Then, focus on these “large rocks” not the trivial many“small rocks!”

• Put relationships first and tasks second.Work with the customers in front of you first; handle phone calls and e-mails

later.

• Deliver highest quality service, anticipate needs and respond.Callbacks are the biggest time wasters. Take the time to do the job right,

and eliminate wasted time later.

• Know that people who write things down are three times more likelyto accomplish them.

Many contractors go into business on their own to make more time in theirlives. After all, nobody says on their deathbed, “I wish I would’ve worked more!”But after beginning their businesses, they find that they have less time.Although business may be good and you’re busy, busyness is not success. Wecan still work less hours than we worked for someone else and make money, ifwe manage our time a little bit more.

Coming Next Month: Once-a-Year Cost Cutting Ideas. Set it and Forget it!

Edward Gancarz is the principal of the SHA+RP Institute. Its services includesmall business consulting and training, individual and group coaching,organization development, call center management and marketing and sellingsupport. If you would like business training conducted at your Totaline store,contact your parts store manager or the SHA+RP Institute.

Phone: (315) 263-1234E-mail: [email protected]

Totaline watch*

FREE!FREE! Get a FREE Totaline watch with online offer completion and proof of purchase (2008invoice showing purchase of any Genuine Carlyle or Totaline semi-hermetic compressorfrom a Totaline distributor. See site for details.) Log on to www.totaline.com, click thelink to “Free Stuff” for full details and follow the instructions. *While supplies last.One per person; certified HVAC/R professionals only.

Sleep soundly with Totaline.Why do HVAC/R proswho buy Totaline remanufacturedsemi-hermetic compressors sleep so soundly?UL-certification combined with competitive prices and the Totaline name make thisproduct the go-to guy for professionals who want peace of mind from their compressors.For people in the HVAC/R business, Totaline is the key to a good night’s sleep.

TIMEMANAGEMENT: THECOMPASS SUPERCEDES THE CLOCK


Totaline thermos*

FREE!FREE! Get a FREE Totaline thermos with online offer completion and proof of purchase (2008invoice showing purchase of any Copeland® or Universal Danfoss® Scroll commercialcompressor from a Totaline distributor. See site for details.) Log on to www.totaline.com,click the link to “Free Stuff” for full details and follow the instructions. *While supplies last.One per person; certified HVAC/R professionals only.

PAGE 4JUNE

Nine compressor brands and all ofthe parts, supplies, tools and accessories you need to get the job done.

The Totaline compressor warehouse carries everything you need, including brands like Carlyle, Copeland, Bristol,Danfoss, Tecumseh, Toshiba, Matsushita and Goldstar*. It's also the only place you'll find the UL-certified

Totaline remanufactured compressor, the perfect combination of peace of mind and affordability.

Wewearmany hats.

DebbieMapstone’s husband, Doug, dreamed of makingDoug Mapstone Inc. in Manlius, N.Y., into a successful,respected, full-service electrical, heating and air conditioningcompany. But four years after forming the company, Doug passedaway from cancer, and it was up to Debbie to continue to makeher husband’s dream come true.

Now, with the love and support of her two children, Jon andJackie, Debbie has led Doug Mapstone Inc. to become a thrivinglight commercial and residential electric, heating and airconditioning service provider, and it continues to grow. “It was myhusband’s dream, and it’s a dream I did not want to lose alongwith him,” she said.

Keeping Doug Mapstone Inc. going shortly after Doug’s deathwasn’t easy, Debbie admitted. “I grieved and then realized thatthe first thing I had to do was talk to our customers and say no,nothing is going to change. Yes, he passed away but you will stillget the same quality. You are in good hands.’” She said thecompany did lose some business at first, so she began working tobuild relationships with new customers.

It didn’t take long, though, for new and old clients alike to seethat Doug Mapstone Inc. was continuing its honest, qualityservice. “It doesn’t matter who the customer is, their housebecomes my house,” Debbie said. And that’s the philosophy thattechnicians servicing homes follow, too. “I think Doug Mapstone

Inc. makes a difference to people with the quality of work weprovide, the loyalty and our honesty.”

Doug Mapstone Inc. is truly a family business. Doug andDebbie’s son, Jon, has worked for two years at the company. “Jonloves the business,” Debbie said. “He has ambition, and he wantsto grow it to a whole new level, and get into more commercialwork.”

But that family feeling extends beyond blood ties and sheconsiders her employees to be family, too, Debbie added. “As formy relationship with my employees, I probably cross the line,” shesaid. “I am very tough but I am fair, and if they have a problem,they can talk to me about it. I’ve had colleagues to Christmasdinner. They become family. They come first.”

The closeness and support of that Doug Mapstone Inc.family is one of the things that has helped Debbie succeed inwhat is traditionally a very male-dominated industry. “I think abenefit that Debbie brings to the business is that nurturing sidethat women have — the way of treating everybody like a familymember, including her customers,” said Maria Ucchino, managerfor marketing and advertising in the Northeast Distribution ofCarrier Corp. “And on the other hand, she also recognizes thatshe has a business to run and she needs to be tough and fair.”Ucchino and Todd Jenkins, Northeast Distribution territorymanager for Carrier, work often with Debbie and watched withadmiration as she took the helm of Doug Mapstone Inc. duringsuch a difficult time. “I can’t imagine how daunting it must havebeen to have to pick up the reins and know that you have to keepthe business going, not only because it’s what you and yourhusband worked for, but also because you have a family tosupport,” Ucchino said.

Even with all her success, though, Debbie is humble. Shecredits much of the company’s achievements to loyal employees,her family, her faith, and her husband. “I think the odds wereagainst me,” she admitted. “It was a challenge to take over thebusiness, but we made it.”

ACHIEVING A DREAM:DOUGMAPSTONE INC.

* Copeland, Bristol, Danfoss, Tecumseh, Toshiba,Matsushita and Goldstar are trademarks of theirrespective organizations.

Offering a full line of Copeland and Universal Danfossscroll compressors, Totaline has commercial compressors to fitvirtually any brand of equipment at competitive prices.

Surprised?“Customers think of us for Carrier or Bryant equipment, but

they might not think of us for parts for a Trane or a Lennox or aYork* unit,” said Bob Mann, Totaline product manager. “But wehave what they need and we will save them a significant amountof money.” Danfoss scroll compressors fit Trane units, and, forexample, technicians could save approximately $500 on aDanfoss compressor purchased at a Totaline store.

Totaline also offers Copeland scroll commercial compressorsto fit any manufacturers’ units. “If it has a Copeland compressor in

it, we have a replacement at an attractive price.” Mann said.“We’re the one-stop shop for compressors.”

Totaline counter sales associates are prepared to findcustomers the replacement commercial compressor they need,regardless of the brand. “Bring us the part number of the failedcompressor, and we’ll match it up,” Mann said. “We’ve spent thelast two years training our counter sales associates to take theCopeland part number and find a suitable replacement in stock.”

Beginning June 1, contractors and technicians can receive afree Totaline thermos with the purchase of any Danfoss orCopeland scroll compressor. Visit www.totaline.com for detailsand part numbers. Totaline Free Stuff offers are available to U.S.and Canadian customers only.

NOWAT TOTALINE: COMMERCIALCOMPRESSORS FOR ANY BRAND OF EQUIPMENT


The Totaline EZ Digital Multimeter is one of themost popular tools in the Totaline Tools of the Trade line,and beginning June 1, contractors and technicians canget one free.

With the purchase of seven Totaline or Emerson®

motors from a Totaline distributor, customers can receivethe EZ DMM as part of the 2008 Totaline Free Stuff offerscelebrating the company’s 20th anniversary.

The EZ DMM changes from AC, DC and OHMsautomatically. The only switch contractors have to push isthe on/off switch — a great feature when contractors arebusy working on multiple jobs. “You don’t have to worryabout blowing it up when switching from AC to OHMs, aslong as the meter is used within it’s specified electricalranges,” said Jay Seitz, Totaline product manager. “You

can let the meter do the thinking.”All the Totaline Tools of the Trade are high-quality,

fundamental HVAC/R tools designed with the red andblack Totaline colors (that hide fingerprints and dirt) andthey carry one of the best warranties in the business: aminimum of three years.

Full details of the EZ DMM offer and eligible partnumbers are available at www.totaline.com. “Contractorsand technicians should act fast,” said Mike Dziok, Totalinemarketing manager. “This offer is available only as long assupplies last and we expect a high demand for the EZDMM.”

Totaline Free Stuff offers are available to U.S. andCanadian customers only.

FREE TOTALINE EZ DMMOFFERED IN JUNE


JUNE PAGE 11JUNE


nothing stands in your way.


nothing stands in your way.Call it HVAC/R Repair 101. Call it the 80/20 rule. We call it common sense.

The last thing you want to do is show up at the job site unprepared!Keep these sevenmotors on your truck to covermost cooling jobs in the field.

Totaline EZ DMM*

FREE!FREE! Get a FREE Totaline EZ DMM with online offer completion and proof of purchase (2008 invoiceshowing purchase of seven Totaline or Emerson® motors from a Totaline distributor. See site fordetails.) Log on to www.totaline.com, click the link to “Free Stuff” for full details and follow theinstructions. *While supplies last. One per person; certified HVAC/R professionals only.

• Totally enclosed for shaft-down applications

• Slinger protects bearing when motor is mountedin shaft-up or horizontal position

• Rated continuous air over

• Permanent split capacitor

• Class B insulation • 26” leads

• Reversible by electrical reconnection

• Six-inch shaft with two full flats, 90° apart

TOTALSAVER MULTI-HORSEPOWER MOTORSDIRECT DRIVE MOTORSP257-E5460 1/2-1/3-1/4-1/5-1/6 H.P., 115VP257-E5461 1/2-1/3-1/4-1/5-1/6 H.P., 208/230VP257-E5470 3/4-1/2-1/3-1/4-1/5 H.P., 115VP257-E5471 3/4-1/2-1/3-1/4-1/5 H.P., 208/230VCONDENSER FAN MOTORS (208/230V)P257-E5462 1/3-1/4-1/5-1/6 H.P., 1075 RPM, 208/230VP257-E5464 1/3-1/4-1/5-1/6 H.P., 825 RPM, 208/230VP257-E5465 1/2-1/3-1/4-1/5 H.P., 1075 RPM, 208/230V

Finally. Summer has arrived. And I knowsummer is the busy season, so maybe you’relooking for ways to find more time in your day. Readthe article in this issue of Working Together abouttime management by Ed Gancarz of the SHA+RPInstitute. It has some great tips so you can spendless time on the job and more time enjoying the niceweather the way you want to.

Later in this issue, you’ll notice an article aboutDanfoss and Copeland commercial scrollcompressors. You might not always think of Totalinefor commercial compressor replacements for Trane,Lennox, York,* and other equipment brands, butwe’ve got ’em. And starting this month, when youpurchase one, you’ll get a Totaline thermos to keepthose cold drinks cold on hot days. Our website,

www.totaline.com, has the details.Jim Flynn is at it again with a North Carolina

motor mystery, so don’t miss that one. There’s agreat story, too, about Doug Mapstone Inc., a dealerin Manlius, N.Y., that is succeeding despite sometough times.

Along with the thermos I mentioned above, FreeStuff this month includes an EZ DMM (a great tool!).As always, www.totaline.com has more information,including all of the Free Stuff offers available thisyear so far while supplies last.

So grab a cold drink and start reading!

Mike DziokTotaline marketing manager


Parts and people. In the news.

June 2008 Edition

In this issue:

SLOW DOWN TOWORKFASTERSales time managementtips.

FREE TOTALINE EZ DMMGet one this month.

ACHIEVING A DREAMDoug Mapstone Inc.

A SOUTH CAROLINAMOTORMYSTERYJim Flynn solves it.

FREE Stuff in 2008FREE 2008AVAILABLE NOW

LAUNCHED IN MAY LAUNCHED IN JUNELAUNCHED IN APRIL

Tools not included

NOVEMBER DECEMBER

SEPTEMBER

OCTOBER

JULY AUGUST

Actual promotional item styles may vary slightly.Visit www.totaline.com and click the “FREE STUFF” link.

WORKING TOGETHER

COMING SOON

LAUNCHED IN FEBRUARY LAUNCHED IN MARCHLAUNCHED IN JANUARY

Wewearmany hatsThe Totaline compressor lineup has got

you covered this summer.

We wearmany hats.

w freestuffin2008free 2008july august actual promotional item styles may vary slightly. visit and...

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