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Water Services National Training Group and National Federation of Group Water Schemes 7 th Annual Rural Water Services Conference 18 th September 2008

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Water Services National Training Group and National Federation of Group Water Schemes. 7 th Annual Rural Water Services Conference 18 th September 2008. Quality Assurance System Progress on implementation. Jean Gibson Quality Assurance Officer. National Federation of Group Water Schemes. - PowerPoint PPT Presentation

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Page 1: Water Services National Training Group  and  National Federation of Group Water Schemes

Water Services National Training Group and

National Federation of Group Water Schemes

7th Annual Rural Water Services Conference

18th September 2008

Page 2: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Quality Assurance Quality Assurance System System Progress on Progress on

implementationimplementationJean GibsonJean Gibson

Quality Assurance OfficerQuality Assurance Officer

National Federation of Group Water Schemes

Page 3: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

ObjectivesObjectives

The Quality Assurance (QA) System The Quality Assurance (QA) System was developed by the NFGWS as a was developed by the NFGWS as a means of ensuring that group means of ensuring that group schemes have the capacity to schemes have the capacity to consistently provide a quality consistently provide a quality drinking water supply to consumers.drinking water supply to consumers.

Security of water supply Security of water supply

Page 4: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Why this focus?Why this focus?

Treatment itself cannot guarantee Treatment itself cannot guarantee water quality at the consumer’s tap.water quality at the consumer’s tap.

In addition, we require a strategy to In addition, we require a strategy to maintain and improve raw water maintain and improve raw water quality at the source and to protect quality at the source and to protect treated water quality in the treated water quality in the distribution network.distribution network.

Page 5: Water Services National Training Group  and  National Federation of Group Water Schemes

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Elements of strategy Elements of strategy

Assessment of what might go wrongAssessment of what might go wrong Will be scheme specificWill be scheme specific Should involve committee and staffShould involve committee and staff

Monitoring to determine if everything is Monitoring to determine if everything is okok

Requires investment in necessary equipmentRequires investment in necessary equipment Implementation of standard operating procedures Implementation of standard operating procedures

(SOP’s)(SOP’s) Dedicated & trained personnelDedicated & trained personnel

Record keepingRecord keeping ChecklistsChecklists Filing systemFiling system

Page 6: Water Services National Training Group  and  National Federation of Group Water Schemes

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Standard Standard Operating Operating Procedure Procedure ReservoirsReservoirs

Page 7: Water Services National Training Group  and  National Federation of Group Water Schemes

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Hazards

Control Options Critical Limits (to measure the control options)

Corrective action

What to check

Signs that action is needed

Event: INTRODUCTION OF CONTAMINATING MATERIAL INTO TANK OR RESERVOIRPossible contaminants: Bacteria, protozoan, chemicals, or other health-significant determinants depending on the contaminant that has entered the water.

Access by humans, animals,

birds or

rainwater

ensure the storage is covered

keep cattle away using stock proof fencing

Keep grass and shrubs trimmed and to a minimum to prevent vermin.

install mesh, grills, vents, etc.

undertake regular tank inspection

Site inspection record for visual/ maintenance.

Check chlorine residual

Unexplained deterioration of water quality.

Taste and odour complaints.

Visual evidence of animal or bird ingress.

Residual not between 0.2-0.5mg/l

Consumer complaints

Erect new or repair fence.

Cover storage and lock lids.

Trim grass regularly

Clean clogged screens

Replace damaged screens, etc.

Carry out regular &/or documented inspections.

Rechlorinate: increase chlorine (see below*)

Page 8: Water Services National Training Group  and  National Federation of Group Water Schemes

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ChecklistsChecklists

Page 9: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

HOLDING RESERVOIR CHECKLISTHOLDING RESERVOIR CHECKLISTMonth: _____________

ConditionProtection

Satisfactory RequiresImprovement

Repairs/ Replacement

Works Necessary

Corrective Action To Be Taken? Give Details

Clear of Debris/Plant Growth

Pest & Vermin Proof

Secure/Locks In Place

Public/ Animal Access DeniedFencingWallsSigns

Structure

Concrete Structure

Presence of Algae/Scum

Res. Covering

Checked By: Date

Verified By: Date

Office Use:

Page 10: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

CHLORINE RESIDUAL CHLORINE RESIDUAL CHECKLISTCHECKLIST

Week Commencing: ___/___/08Week Commencing: ___/___/08

MON TUES WED THURS FRI SAT SUN

DATE

RESULT TOTAL FREE TOTAL FREE

TOTAL FREE

TOTAL FREE

TOTAL FREE

TOTAL FREE TOTAL FREE

Mg/l

SAMPLE POINT

WEEKLYAVERAGE

TOTAL: mg/l FREE: mg/l

OPERATORSIGNATURE:________________________________

DATE: ___/___/08

OFFICE USE

Verified by:___________________________Date:___/___/08

Notes

Page 11: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Key to success of Key to success of strategystrategy

Collation of dataCollation of data

Analysis of resultsAnalysis of results

Review by committeeReview by committee

Implementation of follow-up actions, Implementation of follow-up actions, where requiredwhere required

Page 12: Water Services National Training Group  and  National Federation of Group Water Schemes

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Identifying potential Identifying potential hazardshazards

Committee knowledge essentialCommittee knowledge essential

Consider each stage of water distribution from Consider each stage of water distribution from source to tap … and what might go wrong.source to tap … and what might go wrong.

Agree to implement relevant control options Agree to implement relevant control options (including regular monitoring) that will minimise (including regular monitoring) that will minimise risk.risk.

Consider how & when implementation will be Consider how & when implementation will be achievedachieved

Page 13: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Know your SourceKnow your Source Gather historical analysisGather historical analysis

Local Authority/EPA samplingLocal Authority/EPA sampling Pre-DBO monitoringPre-DBO monitoring Scheme’s own analysisScheme’s own analysis

Map hydrologyMap hydrology Surface waterSurface water Groundwater Groundwater EPA/GSI websiteEPA/GSI website

Establish raw water baselineEstablish raw water baseline Minimum standard to be achievedMinimum standard to be achieved Drivers for improvementDrivers for improvement

Environmental/Water Framework DirectiveEnvironmental/Water Framework Directive EconomicEconomic

Page 14: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Page 15: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Implementing QA at Implementing QA at source source

Kilmaley/Inagh, County Clare Kilmaley/Inagh, County Clare

Tullyallen, County Louth Tullyallen, County Louth

Corduff/Corracharra, County Corduff/Corracharra, County MonaghanMonaghan

Page 16: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 17: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 18: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 19: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 20: Water Services National Training Group  and  National Federation of Group Water Schemes

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Water treatmentWater treatment

A significant challenge for many A significant challenge for many schemesschemes

Mainly disinfection only … butMainly disinfection only … but Increasingly additional treatment in Increasingly additional treatment in

view of Crypto risk assessmentsview of Crypto risk assessments A handful with sand filtration alsoA handful with sand filtration also Major area of responsibilityMajor area of responsibility

Page 21: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Page 22: Water Services National Training Group  and  National Federation of Group Water Schemes

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ReservoirReservoir

Many schemes have storage Many schemes have storage reservoirs both for raw water & reservoirs both for raw water & treated watertreated water

In most DBO projects the Contractor In most DBO projects the Contractor is responsible for theseis responsible for these

Whether directly responsible or not, Whether directly responsible or not, group schemes should ensure group schemes should ensure quality control is maintainedquality control is maintained

Page 23: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 24: Water Services National Training Group  and  National Federation of Group Water Schemes

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Distribution networkDistribution network

The QA system addresses The QA system addresses three distinct areas in the three distinct areas in the distribution network.distribution network.

1.1. Mapping the networkMapping the network2.2. Line maintenance to prevent Line maintenance to prevent

recontaminationrecontamination3.3. Water conservationWater conservation

Page 25: Water Services National Training Group  and  National Federation of Group Water Schemes

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Implementing QA on the Implementing QA on the Distribution NetworkDistribution Network

Truagh GWS, County MonaghanTruagh GWS, County Monaghan

Benbulben GWS, County SligoBenbulben GWS, County Sligo

Glaslough/Tyholland GWS, Co. Glaslough/Tyholland GWS, Co. MonaghanMonaghan

Page 26: Water Services National Training Group  and  National Federation of Group Water Schemes

18/09/08 NFGWS

Implementing QA at the Implementing QA at the consumer’s tapconsumer’s tap

Kilmaley/Inagh GWS, Co. ClareKilmaley/Inagh GWS, Co. Clare Tydavnet GWS, Co. MonaghanTydavnet GWS, Co. Monaghan Magheracloone GWS, Co. MonaghanMagheracloone GWS, Co. Monaghan

Page 27: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 28: Water Services National Training Group  and  National Federation of Group Water Schemes

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Page 29: Water Services National Training Group  and  National Federation of Group Water Schemes

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Raw water colour

020406080

100120

Aug-07

Sep-07

Oct-07

Nov-07

Dec-07

Jan-08

Feb-08

Mar-08

Apr-08

May-08

Jun-08

Jul-08 Aug-08

Month

Haze

n unit

s

Page 30: Water Services National Training Group  and  National Federation of Group Water Schemes

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Where are we at?Where are we at?

To date, 45 schemes have completed To date, 45 schemes have completed QA training across 11 counties.QA training across 11 counties.

We encourage all committee We encourage all committee members and staff to attend, but not members and staff to attend, but not always possible.always possible.

Time and venue of trainingTime and venue of training Evolving courseEvolving course Follow-upFollow-up

Page 31: Water Services National Training Group  and  National Federation of Group Water Schemes

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BenefitsBenefits

QA will provide effective security for your QA will provide effective security for your water supplywater supply

QA will help schemes meet requirements of QA will help schemes meet requirements of RegulationsRegulations

QA will assist schemes in becoming a QA will assist schemes in becoming a licensed providerlicensed provider

QA will address the issue of public confidenceQA will address the issue of public confidence

QA QA isis a condition of subsidy a condition of subsidy

Page 32: Water Services National Training Group  and  National Federation of Group Water Schemes

Water Services National Training Group and

National Federation of Group Water Schemes

7th Annual Rural Water Services Conference

18th September 2008