WATER UTILITY

Peterborough

Utilities

Commission

Annual Report

2012

2012 COMMISSION

Mayor Daryl BennettChair

Councillor Lesley ParnellVice-Chair

Councillor Len VassCommissioner

Councillor Jack DorisCommissioner

Councillor Bill JubyCommissioner

2012 RIVERVIEW PARK & ZOO ADVISORY COMMITTEE

Name of VolunteerDate Appointed

Ted BakerMarch 2010

David KerrMarch 2010

Bill JubyMarch 2011

Heather KennyMarch 2012

William LettMarch 2012

Wally DavidsonLifetime Member

Questions or comments

Please contact us either by mail, phone or email.

Peterborough Utilities Services Inc.

1867 Ashburnham Drive, Peterborough, ON K9L 1P8

705-748-9300 ext 1258

Patricia Skopelianos, Water Quality Assurance Coordinator

pskopelianos@peterboroughutilities.ca

Inside this Report

INTRODUCTION2

WATER TREATMENT3

Water Treatment Plant Operations3

Reservoirs, Elevated Tanks, Water Booster Pumping Stations3

Water Consumption3

Water Quality3

Provincial Drinking Water Quality Standards4

WATER DISTRIBUTION DEPARTMENT5

Water Main Replacement5

Summer Lawn Watering Restrictions5

RIVERVIEW PARK AND ZOO6

Zoo Operations & Facilities7

Zoo Quick Facts7

Zoo Animal Collection Inventory8

Conservation & Education8

Research9

Capital Program10

Revenue Contributions11

ANALYSES OF PLANT EFFLUENT12

2012 STATISTICS: WATER UTILITY15

2012 STATISTICS: POTABLE WATER19

APPENDIX A20

2012 Annual Report

2012 Annual Report

INTRODUCTION

All Peterborough Utilities Commission facilities are managed and operated under contract by Peterborough Utilities Services Inc. (PUSI). The Water Utility section of PUSI includes the following operating departments:

a) Water Treatment Plant

b) Water Distribution

c) Riverview Park and Zoo

The Water Utility has maintained a high safety standard and has worked over 78,000 hours in 2012 with no lost time accidents.

Water metering of new residential homes continued in 2012 with a total of just under 20,000 meters installed since 2010. The project will see the meters automatically read, with the data transmitted using the electric meter communication backbone. Water rates will have to be established for the new meters and billing will likely start in 2014.

PUSI staff continued to contribute to the work on Source Protection through the conservation authorities and the Trent Conservation Coalition Source Protection Committee. The Committee submitted the Draft Source Protection Plan to the Ministry of the Environment in August according to the requirements of the Clean Water Act.

Implementation of the Cross Connection Control Program (CCCP) continued in 2012. Notices to have Cross Connection Surveys completed, to install backflow devices, annual testing of existing devices and notice of corrective measures required to comply with the program were sent out throughout 2012. This has resulted in 69 facilities becoming compliant with the CCCP in 2012. The total number of compliant facilities since 2008 is 1,542. Statistics for 2012 include 162 new devices installed and tested and 7 existing devices tested and repaired. The total number of devices installed in the City is 2,941.

An additional 25 water meters were installed in existing commercial applications that were previously unmetered. This brings the total water meter installation count in commercial properties that had no water meter to 396 since 2008.

The Peterborough Drinking Water System received the new Municipal Drinking Water Licence and Permit. This new licencing program replaced the certificates of approval program for municipal residential drinking water systems.

The following are the 2012 Water Utility Highlights.

WATER TREATMENT

Water Treatment Plant Operations

During 2012 the Water Treatment Plant (WTP) continued upgrades to the SCADA (Supervisory Control And Data Acquisition) system. New communication software was installed in all pumping stations, reservoirs, and elevated tanks. Upon completion, the system will be faster, more reliable, and able to transfer larger amounts of data.

Reservoirs, Elevated Tanks, Water Booster Pumping Stations

A major overhaul was carried out on a pump at the Clonsilla Reservoir; there were also repairs to lintels and parapets on the pumphouse building and ongoing improvements to generator #3 turbine during 2012. SCADA upgrades and improvements were also carried out at the pumphouse, distribution pumping stations and reservoirs.

Water Consumption

Total water consumption in 2012 was 11,200.83 megalitres (ML), this is an average of 30.57 ML daily. Historically the highest water consumption was recorded in 1980 (18,621.20 ML). The maximum daily consumption of 54.12 ML, on July 18th, was 8.09 ML lower than the 2011 maximum daily value (62.21ML) on July16th.

The WMO (World Meteorological Organization) has declared 2012 as the ninth warmest year since record keeping began in 1850. The period from January to March had over 21 days with higher than daily maximum temperature. This was also a period with very low precipitation. June had the highest number of precipitation events, and this translated into low pumpage requirements.

Water Quality

No known health-related water quality guidelines for organic and inorganic parameters were exceeded in 2012 in Peterboroughs drinking water. In order to assure that Peterboroughs water is safe to drink, water quality is carefully monitored and subject to constant surveillance.

In addition to continuous monitoring of turbidity, chlorine, fluoride and pH levels at the Water Treatment Plant, thousands of water samples are taken each year for chemical, physical and microbiological tests. These tests are carried out on water samples before and after treatment as well as on samples collected from different points in the water distribution system.

A total of approximately 20,000 individual tests were performed on water treatment plant and water distribution samples in 2012. Approximately 13,000 individual tests were performed in the Water Treatment Plant Laboratory and approximately 6,000 microbiological and chemical tests were performed by Peterborough Environmental Protection Laboratory and SGS Lakefield Research Limited.

Results of the laboratory testing continue to confirm that the Peterborough Water Treatment Plant produces good quality water and this quality is maintained throughout the water distribution system to the customers tap.

Provincial Drinking Water Quality Standards

O. Reg. 169/03 contains the Ontario Drinking Water Quality Standards (ODWQS). All reference to aesthetic parameters has been removed from the regulation. Aesthetic objectives are outlined in a Ministry Technical Support Document. The purpose of the Provinces ODWQS is to establish parameter limits to protect public health. The Standard consists of three tables, namely:

1. Microbiological Standards

2. Chemical Standards

3. Radiological Standards

Chemical standards in the ODWQS value has been derived from the best scientific information currently available and represents the level (a concentration or a number) of a constituent that ensures an aesthetically pleasing water and does not result in any significant risk to the health of the consumer over a lifetime. The ODWQS values describe a quality of water that is acceptable for lifelong consumption; therefore, short-term deviations above the Standards values do not necessarily mean that the water is unsuitable for consumption. Exceedence of any parameter would result in an adverse water quality event with notification to the Medical Officer of Health and the MOE. Appropriate corrective action would have to be initiated to address the adverse incident.

WATER DISTRIBUTION DEPARTMENT

Water Main Replacement

Approximately 2.0 km of distribution water mains were replaced on:

Edgewater Blvd

Maria Street right-of-way

Hilliard Street

Orpington Road

Earlwood Drive

New Water Main Installation:

Approximately 78 m of new water main was installed on Charles Street from Burnham Street to Birdsall Street.

Water Service Replacement:

A total of 28 water services were replaced.

Water Main Rehabilitation

Cleaning and lining of approximately 7.8 km of existing distribution water main took place on:

Armour Road, Dunlop Street, Whitaker Street Area

Reid Street, Park Street, Wolfe Street, Hart Street, Rutherford Avenue Area

Chesterfield Avenue, Aberdeen Avenue, Park Street North, Glengarry Avenue Area

Clonsilla Avenue, Kawartha Crescent, Lansdowne Street West Area

Albertus Avenue from Clonsilla Avenue to Sherbrooke Street

Auburn Street from Dunlop Street to Parkhill Road

Summer Lawn Watering Restrictions

Even and odd day lawn watering restrictions during June, July and August continued in 2012.

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RIVERVIEW PARK AND ZOO

In 2012 Riverview Park & Zoo (RP&Z) was open to the public during daylight hours from January 1st to December 31st Admission and parking were provided free of charge. The zoo perimeter gates were routinely opened each day at 8:30 am and closed and locked daily at dusk. The annual attendance is believed to be similar to the previous year, estimated at over 300,000 visitors. As a result of record high air temperatures, the Park and Zoo experienced very high visitor attendance throughout the school March break period. The main visitor parking lot was filled to capacity on several afternoons, making washroom maintenance and waste removal challenging for our March level of staffing.

A visitor survey was completed in August to evaluate the publics level of satisfaction with the Park and Zoo facilities and operations. Visitors rated their satisfaction of 10 key areas. The survey overall average level of satisfaction was calculated to be 88%. Riverview Park and Zoo received a certificate of excellence from TripAdvisor for achieving a high guest rating for the year of 2012. To improve 911 emergency response to the various Park and Zoo areas, staff installed emergency address signs at each of the 5 access points on Water Street.

The Park and Zoo took possession of the new Zoo Animal Healthcare Centre and Staff Facilities building mid-February. Staff moved furniture, appliances, and supplies into the Staff Facilities area. The conversion of the old staff lunchroom into office space was completed.

Park Operation & Facilities

A total of 123 group reservations were recorded for the three largest picnic shelters, and 2 weddings were held at McBride Island or the Gazebo between May and October.

In 2012, the Kiwanis Club of Peterborough operated the snack bar for a second summer season. The RP&Z Snack Bar was operated daily from May 19th to September 2nd and on weekends in the fall until Thanksgiving Day. Proceeds from the snack bar were shared between the Park and Zoo and the Kiwanis Club of Peterborough. A contractor installed a replacement cooling system in the snack bar.

On the pathway in front of the snack bar a bottle filling station that dispenses municipal drinking water was installed. The dispenser was provided by the Peterborough Childrens Water Festival (PCWF). A plaque to acknowledge major supporters of the PCWF was installed beside the filling station.

The splash pad and playground area continued to experience very high numbers of visitors during summer months. A major pipe on the splash pad water supply broke, resulting in the splash pad being out of service for 2 days while repairs were made. An area of the splash pad rubber surfacing became unattached from the concrete base and was repaired in the fall season.

The Peterborough Disc Golf Club worked cooperatively with the Park and Zoo to improve the quality of the 9 basket disc golf course. The continued construction of the Water Street Storm Water Management Pond created a significant challenge to maintain a full course open throughout the summer. The Peterborough Disc Golf Club contributed funds and design work to complete the replacement of the disc golf tee signs.

Park and Zoo staff planted 10 new trees, consisting of a variety of native species, throughout the park and in zoo animal exhibits. A contractor deep root fed trees and provided dead tree removal and pruning in the north half of the RP&Z property.

A total of 440 bags equaling 1,697 kg of recyclable waste materials were collected in the park and diverted from landfill in 2012. This is a 19% decrease by weight over the previous year in recyclable containers diverted. The elimination of the sale of bottled water at the snack bar resulted in a significant reduction in recycled plastic bottles collected.

Zoo Operations & Facilities

RP&Z maintained accreditation with the Canadian Association of Zoos and Aquariums (CAZA). The RP&Z Manager & Curator finished a three year term on the CAZA Board of Directors.

RP&Z continued membership with the International Species Information System (ISIS) utilizing their software for maintaining zoo animal records. The Zoo completed migration of data to the new Zoo Information Management System (ZIMS) software program in June 2012. Zookeeper training continued into the fall season with implementation of regular zookeeper daily use planned for the start of 2013.

Zoo Quick Facts

2012

2011

Number of Exhibits

27

27

Number of Acres Park Area

50

50

Number of Acres Zoo Area

10

10

Veterinary emergency care was provided by Dr. John Sallaway throughout 2012. Zookeepers assisted Dr. Mike Cranfield in the completion of the annual zoo animal preventative healthcare program from October 13 17. Zoo animals were provided with treatments specific to each species, including general physical examinations, vaccinations, TB tests, blood drawn for Complete Blood Count (CBC) testing, dental cleaning and hoof trimming.

Health care of animals during 2012 included 22 chemical immobilizations of animals, 1 biopsy, 7 necropsies, 460 prescriptions for drug therapy, 35 blood samples taken for chemistry analysis and 33 faecal samples taken for parasitological analysis.

In 2012 there were 4 births of animals that survived through infancy and 17 deaths of adult animals during the year. Post mortems were performed on those animals that had died in an attempt to determine cause of death. There were no deaths attributed to communicable disease.

Zoo Animal Collection Inventory

As of December 31, 2012, the animal collection on site consisted of 144 animals, representing a total of 52 species. The collection has 12 animals in on loan and 9 animals out on loan.

Animal transfers at RP&Z in 2012 included 3 musk turtles in on loan for the summer, 1 Blandings turtle in on loan for the summer, 1 African spurred tortoise in on loan, 1 peafowl was sold.

The following animals were purchased by the zoo.

1 female Bactrian camel (Zaya)

3 Jacob sheep

2 domestic chicken

ZOO ANIMALIA INVENTORY

December 31, 2012,

Mammalian

Aves

Reptile

Amphibian

Pisces

TOTAL

# ANIMALS ON SITE

53

68

22

1

0

144

# SPECIES ON SITE

20

17

14

1

0

52

# ANIMALS IN ON LOAN

4

0

8

0

0

12

# ANIMALS OUT ON LOAN

2

2

5

0

0

9

Includes animals in/on loan

Conservation & Education

In the summer months RP&Z provided to the public an educational exhibit focused on Canadian Wetlands and the Kawartha Turtle Trauma Centre. The exhibit was opened to the public at the Ross L. Dobbin Building daily from 10 am to 4 pm during the months of June, July and August. Young Canada Works provided assistance with funding for a portion of one of the summer student educators who supervised the building and provided educational information to the public. Yearly public attendance for the exhibit was calculated to be 24,220 visitors.

RP&Z continued to support the conservation work of the Kawartha Turtle Trauma Centre (KTTC) in 2012. RP&Z accepted a large number of injured turtles, which were then transported to veterinary care clinics by KTTC workers or volunteers. The KTTC has taken in over 600 turtles in 2012. The KTTC provided to RP&Z a loan of a Blandings turtle and three musk turtles, which were placed on display at the Wetlands Exhibit in the Ross L. Dobbin Building. Public donations for the KTTC totalling over $1200 were raised at the Canadian Wetlands educational exhibit in 2012.

RP&Z participated in the Association of Zoos and Aquariums (AZA) Stud Book for red-necked wallaby and bobcat. RP&Z also participated in the African red-billed hornbill, meerkat and squirrel monkey AZA Species Survival Plans, and the Emu and Brazilian agouti Population Management Plans.

The Meet the Keeper program was offered to the public on weekday afternoons during the months of June, July, and August. Attendance was estimated to be between 10 and 15 visitors per session. Daily public viewing of otters being fed continued to be very popular with visitors, and was provided throughout the year.

Volunteers served in the role of educational touch table station providers and information rovers for the public visitors during the summer months. A volunteer appreciation dinner meeting was held in September.

The parent and tot education program titled Zoo Crew completed its third year. A third season commenced in November. The Parent & Tot program provides a fun educational experience at the zoo for pre-school children and their parents.

The education department provided the first ever Zoo Academy curriculum all day Grade 1 program pilot Needs and Characteristics of Living Things. Feedback from teachers regarding the pilot program was very positive and will be used to evaluate and improve the program.

A special event was held the afternoon of July 5th at the Bactrian camel exhibit. Local spinners volunteered their time to provide the public the opportunity to observe, ask questions and to become involved in the carding, spinning, and knitting of camel hair.

Research

RP&Z participated in a research survey for a thesis paper by J. Whilde B.A., M.Sc. University of Dublin, Changing Social Groups in Zoo Populations.

RP&Z provided information to S. Gallucci, Pre-Veterinary Internship through The Oceanographic Environmental Research Society, University of Toronto, Disaster Preparedness Plans in Zoos and Aquaria.

Annual Events

The following events were hosted at the RP&Z;

11th annual Peterborough Childrens Water Festival,

Eight musical groups performed in the 2012 summer season at the Gazebo,

The Kawartha Street Rods Car Club held the annual Zoo Car Show,

The 3rd annual 5 km Run with the Animals,

A tree planting ceremony was held on June 14th in celebration of the Queens Diamond Jubilee. St. Alphonsus Grade 1 class was present to witness PUC President, John Stephenson officially plant a sugar maple tree in the park, north of the gazebo. The Park & Zoo Advisory Committee Chair Heather Kenny, and past Chair Yvonne Coveney-Boyd spoke to those assembled at the event prior to the planting.

Capital Program

A contractor completed installation of a 6 walk in freezer in the south wing of the zoo barn building. The new freezer will replace several chest freezers used to store boxes of frozen canine diet, feline diet, and smelt.

Backup power electrical switch equipment was installed in the otter building and the barn. The new equipment will allow backup power to be provided by a generator during prolonged power interruptions to ensure temperature is maintained in the tropical animal holdings of the barn, to maintain operation of the walk in freezer, and to ensure the otter pond pump system can be operated to control ice formation in winter and to maintain good water quality.

Construction of the new Zoo Animal Healthcare Centre (ZAHC) was completed and the building was put into use in February 2012. The ZAHC provides an up to date clinic for treating zoo animals, and a quarantine area for both large and small zoo animals.

Included in the major construction project were the replacement of the employee lunchroom, locker rooms and washrooms, and the addition of an equipment shop.

Park workers commenced construction of fencing and planting of floral gardens on the south-west side of the Park and Zoo Office and Zoo Animal Healthcare Centre buildings. A donation to cover the cost of new plants was provided by Peterborough Horticultural Society.

A contractor installed a metal stand back railing in the camel exhibit. The railing will stop fencing damage from camels rubbing on the fence, and provide additional safety barrier between animals and visitors. Zoo staff shifted animals to assist a contractor in completing replacement of 75 feet of chain link on the east section of the camel enclosure and 400 feet of chin link on the west section of the yak enclosure.

Revenue Contributions

A total of $181,660 revenue was provided to the RP&Z through donations and operational sources in 2012.

The Kiwanis Club of Peterborough operated the snack bar from early May until Thanksgiving. RP&Z shares profits from the snack bar operation equally with the Kiwanis Club.

There were a total of 65,460 train ride tickets sold in 2012 providing revenue of $130,920, up 3% from the previous year, and down 3% from the 5 year average 2007-2011.

A total of $16,516 in donations were received in 2012 by RP&Z for other projects or funds, including park bench donations, donation of funds for plant purchases, and individual or group donations to the Major Project Reserve Fund.

2011

2012

Train Ticket Sales

$127,226

$130,920

Donation Boxes

$6,156

$7,200

Snack Bar Revenue

$9,000

$9,000

Other Donations