wavelength connect brochure june 2012

2012

CONNECT

CONNECTWELCOME

On behalf of the Wavelength team, a very warm welcome to Connect!

You are one of some 100 leaders drawn from a diverse and exciting mix of industries and sectors. I am looking forward very much to

getting to know you as part of the Connect 2012 cohort.

The purpose of this brochure is to give you a strong sense of the quality and focus of the programme and to let you have the dates and logistics for all events up to and including June 2012.

We believe that leaders learn best from leaders, that you can learn much from sectors very different from your own and that nothing beats hearing – warts and all – from those on the front line leading successful businesses.

In 2012 many excellent leaders have agreed to share their experiences and learnings with you, from world renowned companies such as Disney, Red Bull Formula 1, The Eden Project, LEGO and Apple to brilliant ‘hidden gems’ like Grundfos, Kiva, Aravind and Pets At Home.

Our job at Wavelength is to help you get as much as possible from these encounters so you can develop and deepen your leadership insights and practices.

So, please have a careful read of this brochure. I’m sure you will be as excited as we are about the leaders you will be meeting. Come to all Wavelength events with an open mind and an open heart, willing to learn and help others learn, and you will get massive benefit from Connect.

But right now, the most important thing is that you get the dates in your diary! The next page gives you all you need to know…

TAMMY [email protected]

CONNECT 2012 | 02 >

WELCOME TO WAVELENGTH CONNECT 2012!

CALENDAR

JANUARY FEBRUARY MARCH APRIL MAY

BEST IN CLASS

BIC 1: 01 – 03

BIC 2: 02 – 04

BIC 3: 14 – 16

BIC 4: 28 – 30

BIC 5: 28 – 31

3/4 day modules to world class companies (you will attend 1 Best In Class module)

JUNE

12

RECONNECT 1:

Leading for Innovation

JULY

11

OLYMPIC LUNCH

Lunch at the Olympic park

AUGUST SEPTEMBER

18 – 19

RECONNECT 2:

Leading in a connected world

OCTOBER

9

SKILLS MASTERCLASS

Mastering the power of storytelling

NOVEMBER

RECONNECT 3:

The Business of Social Innovation

WHAT IS YOUR TIME COMMITMENT?

We know that the more you attend the more you will get out of the programme, and the better relationships you will build. To take part in everything you will need to block out 10 days in your diary.

CONNECT 2012 | 03 >

May is Best In Class month, when, in groups of 20 or so, you will get access to some of the world’s most iconic organisations with much to teach about customer service, employee engagement, leadership and social innovation.

Some are well known like Apple and Google, others are the hidden gems like Pets At Home, Grundfos and Unimerco. All will open their doors to give us not to be missed insights into how they do things and maintain their places as industry leaders.

OVER THE 3/ 4 DAYS OF EACH MODULE, YOU WILL:• visit three Best In Class companies • have facilitated time to draw out your learning

and actions• over dinner reconnect with your fellow members

There are five modules in May – you will have the opportunity to go to one.

There is lots of information to share about Best In Class – about the hosts and how your places will be allocated – and this will be sent to you in a separate brochure in the New Year.

MAY | BEST IN CLASS CONNECT 2012 | 4 >

BEST IN CLASS

BEST IN CLASS

MAY | BEST IN CLASS CONNECT 2012 | 5 >

BEST IN CLASS COMPANIES WE WILL BE VISITING:

BIC 1: 01 – 03 MayLars Kolind, Grundfos, Virgin Atlantic

BIC 2: 02 – 04 MayFifteen, Eden, Four Seasons

BIC 3: 14 – 16 May Unimerco, Apple, Lovefilm

BIC 4: 28 – 30 May John Lewis, Livity, innocent

BIC 5: 28 – 31 May Sol, Pets at Home, Google

RECONNECT 1 – INNOVATION

Whatever sector you lead in, creating and sustaining a culture of innovation is a huge challenge. How are people, money, and time best used to bring great new ideas to successful, profitable life?

We have brought together companies renowned globally for their innovation spirit and success. They will be sharing honestly how they organise themselves to ensure they keep innovating – and winning.

JUNE 12 | RECONNECT 1 CONNECT 2012 | 6 >

RECONNECT 1 INNOVATION


RED BULL RACING FORMULA ONE

Red Bull Racing is simply the best in the world and is the one they are all trying to catch.

There are no big bang, huge jump forward innovations in the fiercely competitive, high stakes world of F1. It is all about incremental innovation. Steve Nevey, Relationship Manager for Red Bull Racing, who is responsible for developing and managing relationships with the Formula 1 Team’s technical sponsors and suppliers, will take us inside the culture which has taken Red Bull to the very top.

With a background in Computer Aided Engineering, Steve was responsible for the computer hardware and software that the team uses for designing and manufacturing the race cars. And having worked as a Design Engineer back in the days of Senna, Mansell and Prost, when teams were smaller and the cars were much simpler, Steve has witnessed the innovation, team-work and relentless focus necessary to get the best out of the best.

LEGO

It is less than a decade since the LEGO Group was near bankruptcy. Many of its innovation efforts – theme parks, craft sets marketed

to girls, a TV action figure called Galidor – were unprofitable or had failed outright. Today, as the overall toy market continues to decline, LEGO’s revenues and profits are up and climbing. This turnaround has been attributed to how LEGO now organises innovation.

We have invited Paal Smith-Myer, Head of New Business at LEGO, to explain how the company splits its innovation efforts into eight distinct types, from product development to business – model innovation.


DANONE

In recent years this multinational has stepped

in a big way into investing in social innovation projects all over the world. Through its 100 million Euros Danone Communities Fund it invests in high impact social entrepreneurs aiming for system change to enable the poor access to water and nourishment. Its portfolio includes social businesses in Bangladesh, Senegal, Cambodia and Mexico. This is no CSR or corporate philanthropy exercise but a core part of Danone’s innovation strategy.

Emmanuel Faber, Vice Chairman of the business with responsibility for innovation, will speak about how his social business programme has become a hotbed of innovation for Danone. Faber does not believe his company should give money away so has abolished its CSR department!

IDEO

The world’s leading design firm, IDEO creates innovative products, services, spaces, and experiences for such companies as Procter & Gamble, Pepsi-Cola, and Samsung and helps companies build cultures of innovation. Since 1991, IDEO has topped Business Week’s annual list of winners of the Industrial Design Excellence awards and in 2011 made the top 10 of Fast Company’s world’s most innovative companies list.

One of IDEO’s young stars, Tom Hulme, will share what he is learning about how businesses that believe they need to be more innovative can best go about this. He will be joined by one of his corporate clients who will share how they learned how to be innovative again.




WHENTuesday 12 June08:30 – 19:30

VENUESunbeam Studios, 79 Barlby Road, London W10 6AZ

GETTING THERE: The closest tube station is Ladbroke Grove on the Hammersmith & City Line. The walk from tube station to the venue is 20 minutes so Wavelength will be providing minibus transfers from the tube station. These will run from 07:45 – 08:45 in the morning and from 18:30 – 19:30 at the end of the event – look out for the Wavelength team at the tube station.

WHAT TO WEARBusiness Casual is fine (yes jeans are fine, whatever you would like to come in – whatever you are comfy in is fine!).

IF YOU NEED TO STAY OVERNIGHT IN LONDON? We have a relationship with a lovely boutique hotel – No. Ten Manchester Street (www.tenmanchesterstreethotel.com/) in Marylebone. We have negotiated a preferred corporate rate of £165 plus VAT for B&B, and you just need to say/or enter code: Wavelength.

REGISTRATIONWe will assume you are attending unless you let us know otherwise. Please bear in mind we cater for you so if you can’t come we need to know ideally before the end of May.

RECONNECT 1 LOGISTICS

OLYMPICLUNCH

11 JULY | CONNECT PAST AND PRESENT MEMBERS LUNCH CONNECT 2012 | 10 >

In a fantastic venue overlooking the Olympic Park we will be hosted by Deloitte Partner Heather Hancock. Connect members from 2010, 2011 and 2012 will be invited to this lunch so it will be a great chance to meet new people.

We are delighted to be joined by Rob Trimble, a Connect Alumnus and the CEO of the Bromley By Bow Centre, and Paul Bricknell, the Executive Director for Regeneration and Community Engagement at the London Legacy Development Corporation. Rob and Paul will be talking to us about the micro and macro impact of the 2012 Olympics on East London, the largest area of regeneration in the world.

We will also hear from current Connect member Phil Fearnley, General Manager News & Knowledge, Future Media at the BBC, who amongst many other things has responsibility for defining and delivering the BBC’s online digital services for the London Olympics in 2012.


MEMBERS LUNCH

LOGISTICS

WHENWednesday 11 July12:00 – 16:00

VENUEDeloitte House, Westfield Stratford City, Montfichet Road, London E20 1GL

GETTING THERE: Please read carefully as the postcode doesn’t currently work on satnav/google etc – apparently the address does not exist, although Deloitte assure us it does!

If arriving by taxi please ask to be dropped off at one of these stations:

From Stratford UndergroundIf you have arrived in Stratford by either the Jubilee Line or Central Line then please follow the exits

towards the Olympic Park or Westfield Stratford City. If using the exit of the underground station that brings you straight into the Westfield Shopping Centre you will see an EAT café – go to the right and follow the set of escalators up to the first level. If you have exited the underground using the Stratford bus station exit, you need to use the main bridge over the train lines heading towards the Westfield Shopping Centre. Follow signs to John Lewis and Chestnut Plaza, walking straight down the external walkway passing shops such as Samsung and Mini until you reach the artificial waterfall feature. At this point head right towards the Olympic Stadium and Chestnut Plaza restaurants. PRADA will be on your left and you need to head left down the alley between Wahaca and PRADA, with Deloitte House situated at the end of this walkway.

From Stratford InternationalHigh speed 1 train from St Pancras/Kings Cross takes 6 – 7 minutes direct to Stratford International.

Exit the station into Westfield Shopping Centre. Take the lift or escalators to the first level and follow signs to The Street/Chestnut Plaza. Jamie’s Italian Restaurant should be on your right. Continue straight towards the artificial waterfall feature. At this point head right towards the Olympic Stadium and Chestnut Plaza restaurants. PRADA will be on your left and you need to head left down the alley between Wahaca and PRADA, with Deloitte House situated at the end of this walkway.


MEMBERS LUNCH

LOGISTICS

Please read carefully as the postcode doesn’t currently work on satnav/google etc – apparently the address does not exist, although Deloitte assure us it does!

WHAT TO WEARBusiness Casual is fine (yes jeans are fine… whatever you are comfy in is fine!).

IF YOU NEED TO STAY OVERNIGHT IN LONDON? We have a relationship with a lovely boutique hotel – No. Ten Manchester Street (www.tenmanchesterstreethotel.com/) in Marylebone. We have negotiated a preferred corporate rate of £165 plus VAT for B&B, and you just need to say/or enter code: Wavelength.

REGISTRATION** please note we will be sending an eventbrite invite

for this event, and we are inviting Connect Alumni too so its important to please remember to register if you would like to attend!**

Digitisation. Personalisation. Social media. Facebook. Twitter. LinkedIn… We lead in an increasingly connected, disrupted and immediate world. Relationships with consumers, employees and peers are being revolutionised. Entirely new business models and technologies are being created which threaten extinction for many traditional ways of doing business.

What does all this mean for us as leaders, managers of supply chains, recruiters, consumers, innovators? What about our “personal brands”

as leaders? Should you be on Twitter?! Is Facebook just for your teenage kids? Will Facebook even be here in two years time?

Adrian and Liam have been busy again scouring the world for people who can inspire, educate and challenge us.

SEPTEMBER 18 – 19 | RECONNECT 2 LEADING IN A CONNECTED WORLD CONNECT 2012 | 13 >

RECONNECTTWO

LEADING IN A CONNECTED WORLD


From Silicon Valley, we’re delighted to have George Anders, a Pulitzer Prize winning journalist and best selling author who writes for the New York Times and Harvard Business Review. George will share his

insights into how social media is transforming the ways top companies are recruiting talent and how leaders use (or do not use) Twitter and other platforms to manage their public profiles.

Also flying in will be leaders from Facebook and Silicon Valley Bank (SVB).

Facebook will showcase how they partner with businesses to transform

they ways they interact with customers to increase sales and market share.

SVB is not like any bank we’ve encountered

before. Their clients love them (!) and as the banker of 75% of start ups in the USA – and the first banker of Google, Facebook, LinkedIn and Cisco – it has unrivalled insights into what is coming out of the valley which will transform the commercial and social landscape for us all.

From LA, we will be joined by Hamilton Chu, Director of Strategic Initiatives at Blizzard. This phenomenon

would simply not exist without the technologies of a connected world. Founded by three UCLA graduates in 1991, it is now a huge online video gaming business probably best known for its World of Warcraft franchise which has some 12 million monthly subscribers.

From Kenya’s “Silicon Savanna” we can’t wait to hear John Waibochi, entrepreneur, innovator and founder of Virtual City in Nairobi. In 2010 John was awarded Nokia’s £1,000,000 prize for innovation for

his work inventing supply chain applications which empower and enrich distributors and retailers of Fast Moving Consumer Goods in emerging markets.

RECONNECTTWO


Erik Hersman, a Senior TED Fellow, is a globally respected technologist, blogger and innovator specialising in the impact and application of technology throughout Africa. He runs two popular websites –

WhiteAfrican and AfriGadget – and is based at the iHub (which he created) in Nairobi which brings together 6,000 entrepreneurial innovators across East Africa.

He is Co-Founder of Ushahidi (“testimony” in Swahili), a groundbreaking crowd sourcing website created to map incidents of violence during the 2007–2008 Kenyan crisis. Ushahidi has since been used around the world in a wide range of initiatives from reporting violence in Madagascar to election monitoring in Afghanistan.

RECONNECTTWO

Nick Jeffery, CEO of Vodafone Global Enterprise Ltd will also be joining us. We have asked Nick to speak about how the revolution in mobile technology and use is

transforming how businesses do their business and he will be giving specific examples from industries and sectors relevant to Connect members.

WHENStarts: 08:30 18 September 2012Ends: 16:00 19 September 2012

VENUERivervale Barn, Mill Lane, Yateley, Hampshire GU46 7SS

GETTING THERE: Wavelength will be providing coaches between the hotels and the venues. Further details to follow.

HOTELSWe have held rooms at the following two hotels. Please ensure you book your own accommodation and quote the reference listed to ensure you get the rates Wavelength has negotiated. Please note that for any cancellations we strongly suggest you confirm by email.Given the early start (08.30) on the 18th Sept we expect most people will stay overnight on the 17th, although there will be no formal Wavelength dinner that night.


RECONNECT 2 LOGISTICS

HOTEL THE CASA HOTEL

Price £70 / night

Ref Book by phone quoting reference Wavelength

Address Handford Lane, Yateley, Camberley West, Hampshire, GU46 6BTTel: +44 (0)1252 873275

Web www.thecasahoteluk.com

HOTEL THE BROOK WATERLOO

Price £70 / night

Ref Book by phone quoting reference BK21896

Address Duke’s Ride, Crowthorne, Bracknell, Berkshire,RG45 6DW Tel: +44 (0)1344 777 711E: [email protected]

Web www.brook-hotels.co.uk/hotels/waterloo-hotel-bracknell

WHAT TO WEARThis one may involve wellies again…! We’ll keep you posted!

OCTOBER 09 | SKILLS MASTERCLASS CONNECT 2012 | 17 >

SKILLS MASTER–

CLASS

Martin Narey. Jude Kelly. Tim Smit. Bobby Loeb. Gerard van Grinsven. What do they have in common? They are great story tellers. They know how to draw in an audience and get their messages across in highly engaging ways. We might not all get to be as good as Tim or GVG, but we can all learn how to be better at communicating to our teams, companies and beyond.

This Connect session will be very much about practical tips and insights.

Leading us into the heart of storytelling we have Rob Burnet. A Brit, he went traveling in Africa after university and never came back from Africa! He now runs an Emmy award winning multi media communications business based in Nairobi called A Well Told Story.

Says Rob: “We combine the power of good stories with strategy, creativity, deep analysis and hard science, to design and produce communications that spur positive social changes that can be proved and measured.”

Every month Rob and his team reach millions of young people in the slums and rural areas of east Africa with messages about health, well being, and positive social change. This is not done with worthy, authority-knows-best dullness, but through brilliantly realised comic books, compelling characters radio shows and a very clever integration of Twitter and Facebook.

In Cannes in April, A Well Told Story picked up an Emmy – Kenya’s first – at the International Academy of Television Arts & Sciences annual awards ceremony

This will be a fun, inspiring, participatory session – with a couple of surprises.


SKILLS MASTER–

CLASS

WHENTuesday 09 October 2012Timings: TBC (likely to go on into the evening)

VENUEOne Alfred Place, 1 Alfred Place, London WC1E 7EB

GETTING THERE: Goodge Street/Tottenham Court Road are the nearest tubes. Alfred Place is parallel to Tottenham Court Road, off Store Street. To find Store Street look out for Metrobank and Carphone Warehouse on its corners. One Alfred Place is a big glass fronted building set back from the pavement and the club is on the second floor. Wavelength will be providing coaches between the hotels and the venues. Further details to follow. SKILLS

MASTERCLASS LOGISTICS

IF YOU NEED TO STAYING OVERNIGHT IN LONDON? We have a relationship with a lovely boutique hotel – No Ten Manchester Street www.tenmanchesterstreethotel.com/) in Marylebone. We have negotiated a preferred corporate rate of £165 plus VAT for B&B, and you just need to say/or enter code: Wavelength.


CONNECT ONLINE

365 DAYS

WAVELENGTHLIVE was developed to capture as much of the Connect magic as is possible. We launched the site in 2011 so you can already explore our huge back-catalogue: videos of the best of our speakers, their presentations, interesting background reading and links, as well as full details about Connect events and how to sign up.

Live is searchable by Connect Event or by topic area (e.g. leadership, innovation, social innovation etc), is updated regularly and is a free resource of great bite size pieces of inspiration and learning available for you to use and share with your teams.

WWW.WAVELENGTHLIVE.COM CONNECT 2012 | 20 >

THE SMALL

PRINT

RECONNECT 21 Reconnect 2 will take place at the Rivervale

Barn, Mill Lane, Yately, Hampshire GU46 7SS. Please note that this is a fairly remote location within Hampshire and it is very unlikely that there will be any reception for mobile communication devices.

2. Connect members are responsible for organising their own transport to the venue for the beginning of Reconnect 2 on day 1, and their return transport home at the end of the event on day 2. Please note that we do not accept any liability to Connect members if they are unable to enjoy part or all of the event because of the delay or failure of transport that is not provided by us.

3. Connect members are also responsible for organising their own hotel accommodation for Reconnect 2.

4. Wavelength will provide transfer by coach to and from the venue to members’ hotels during Reconnect 2.

5. Food: Wavelength will provide light refreshments lunch and dinner on day 1, and light refreshments and lunch on day 2. Members will need to organise their own breakfasts.

6. Passport and Visa requirements: any Connect members who do not hold a British or EU member state passport should contact the appropriate consulate authority in their country of residence for full details of the relevant visa or travel authorisation requirements, and any health requirements that apply for travel from that country to the UK. Connect members who do not hold a British or EU member state passport should ensure that they have comprehensive medical insurance, which includes hospital treatment and medical evacuation. You should seek medical advice before travelling to the UK from your doctor, practice nurse or travel health clinic, and ensure that all appropriate vaccinations are up-to-date.

7. There is no minimum number of persons required for the event to take place.

8. As Connect members are responsible for their own outward and homeward transport no arrangements have been made by Wavelength in the event that those outward or homeward journeys are delayed.

9. The proportion of Connect members’ membership fee attributable to Reconect 2 will be held in a trust account.

10. In exceptional circumstances Wavelength may need to alter the details given in this brochure. If any changes to these details are required then Wavelength will make these changes clear to Connect members.

CONNECT 2012 | 21 >