we digitalize the taxi industry - iru taxieu.pdf · taxi.eu development 2010 vision of a european...
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We digitalize the taxi industry
THE TAXI APP FOR EUROPE
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I N T R O D U C T I O N
HERMANN WALDNER
FMS Systems GmbH (Vienna, Berlin) Taxi Berlin TZB GmbH
BZP Vice President (Deutscher Taxi- und Mietwagenverband)
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H I S T O R Y
TAXI.EU DEVELOPMENT
2010 Vision of a European taxi app
2011 Presentationofthefirstversion
2013 Cooperation with the BZP for the national taxi operation by app
2014 Foundation of the IRU Global Taxi Network
2015 Introduction of Mobile Payment
2016 Network expansion with eCab
2017 - Completely new designed app - Apple Maps Integration - Taxi orders via Amazon Alexa - Introduction of taxi sharing
2018 - Cooperation with Apple Pay and Amazon Pay - New business customer portal - Cooperation with local public transport in Germany and Austria - Google Maps Integration (until the end of 2018)
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U S E R E X P E R I E N C E
ONE APP - MANY FUNCTIONS
• Access to more than 62,500 taxis in Europe• Intuitive operation• Automatic localization via GPS• Live tracking of the approaching vehicle• Integrated fare calculator• Pushnotificationonthedisplaywhentaxi
arrives• taxi.eu payment function (PayPal, Apple
Pay, credit and debit cards)• Convenient order overview and billing• Immediate or advance order• Countless individual order options• 24/7 service hotline• Trip and driver evaluation
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T H E T A X I . E U A P P
THE BIGGEST TAXI NETWORK IN EUROPE
140
62.500
195.000180million
DISPATCHED TRIPS IN ONE YEAR
TAXI DRIVERS
11
CO
UN
TRIE
S AustriaBelgiumCzech RepublicDenmarkFranceGermanyGreeceIrelandLuxembourgNetherlandsSwitzerland
CITIES
TAXIS
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T H E T A X I . E U A P P
THE BIGGEST TAXI NETWORK IN EUROPE
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T H E T A X I . E U A P P
THE MOST IMPORTANT CITIES
BELGIUMAntwerpBrusselsDeurneGent
NETHERLANDSAmsterdam
CZECH REPUBLICPrague
SWITZERLANDBaselGenevaLausanneZurich
AachenAugsburgBaden-BadenBerlinBielefeldBochumBonnBraunschweigBremenBremerhavenChemnitz
CologneDortmundDresdenDuisburgDüsseldorfErfurtEssenFrankfurt on the MainFreiburgFriedrichshafenGöttingen
HamburgHannoverHeidelbergKarlsruheKielLeipzigLübeckLudwigsburgMunichMünsterNürnberg
PotsdamRostockSaabrückenSchwerinStuttgartTrierWiesbadenWolfsburgWuppertalWürzburgZwickau
AUSTRIAGrazLinzSalzburgVienna
FRANCEBronLyonParisVénissieux
GREECEAthens
IRELANDDublin
LUXEMBOURGLuxembourg
DENMARKCopenhagenKastrupSkagenFrederikshavn
GERMANY
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N E T W O R K
INTERNATIONAL PARTNERS
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C O O P E R A T I O N
GLOBAL PARTNERSHIP
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D E V E L O P M E N T
POSITIONING OF TAXI.EU
taxi.eu and eCab from G7 (the biggest French operator) are the only remaining international taxi dispatching companies, who work together in partnership with many independent taxi centres.
• Gett – the former Gett taxi has been taken over by the mobility division of the VW major corporation. The term „taxi“ has been removed and Gett now exclusively focuses on rental cars
• myTaxi was completely taken over by Daimler a few years ago
• Hailo has also been taken over by Daimler and has been integrated in the myTaxi app. The latest development is the introduction of these two brands into a joint mobility company of Daimler and BMW
• Uber temporarily mediated taxis in Berlin and focuses today exclusively on Uber rental cars
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A G E N D A
COMMON GOALS
• Securing the existence of over 140 independent taxi centres and securing jobs in these companies
• Protection of customers through compliance with legal regulations in the carriage of passengers
• Further networking with other national taxi apps
• Integration of even smaller taxi centres with little investment capital
• Long-term, predictable and reliable public transport services
• Strengthening our offer by expanding AST services, share taxis and inclusion taxis
• Improve the app for users around the world in many languages with a uniform cashless payment system
• Creation of uniform standards for the users: vehicle characteristics, quality assurance through customer evaluations
• Expansionofvehiclefleetsintheecological„greentaxi“segment
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C O O P E R A T I O N
INTERNATIONAL NETWORK PROVIDERS FOR MOBILE COMMUNICATION
• Introduction of a „Global Sim Card“ (M2M card) for the whole of Europe, which can be connected to all European networks and is available at attractive terms
• Logistical control via a portal
• If a network is not available, the map automatically connects to the nearest network provider. This means that all drivers and vehicles are almost always reachable
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A V A I L A B I L I T Y
M2M CARD NETWORK IN EUROPE
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G L O B A L I Z A T I O N
APPLE MAPS
Apple Maps integrates taxi.eu into its route planning: Now you can order a taxi directly via the map view
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E V E N T S
EUROPEAN COMMISSION SINGLE MARKET FORUM 2018/2019
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Thank you!
WE DIGITALIZE THE TAXI INDUSTRY