we digitalize the taxi industry - iru taxieu.pdf · taxi.eu development 2010 vision of a european...

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We digitalize the taxi industry THE TAXI APP FOR EUROPE

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Page 1: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

We digitalize the taxi industry

THE TAXI APP FOR EUROPE

Page 2: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

I N T R O D U C T I O N

HERMANN WALDNER

FMS Systems GmbH (Vienna, Berlin) Taxi Berlin TZB GmbH

BZP Vice President (Deutscher Taxi- und Mietwagenverband)

Page 3: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

H I S T O R Y

TAXI.EU DEVELOPMENT

2010 Vision of a European taxi app

2011 Presentationofthefirstversion

2013 Cooperation with the BZP for the national taxi operation by app

2014 Foundation of the IRU Global Taxi Network

2015 Introduction of Mobile Payment

2016 Network expansion with eCab

2017 - Completely new designed app - Apple Maps Integration - Taxi orders via Amazon Alexa - Introduction of taxi sharing

2018 - Cooperation with Apple Pay and Amazon Pay - New business customer portal - Cooperation with local public transport in Germany and Austria - Google Maps Integration (until the end of 2018)

Page 4: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

U S E R E X P E R I E N C E

ONE APP - MANY FUNCTIONS

• Access to more than 62,500 taxis in Europe• Intuitive operation• Automatic localization via GPS• Live tracking of the approaching vehicle• Integrated fare calculator• Pushnotificationonthedisplaywhentaxi

arrives• taxi.eu payment function (PayPal, Apple

Pay, credit and debit cards)• Convenient order overview and billing• Immediate or advance order• Countless individual order options• 24/7 service hotline• Trip and driver evaluation

Page 5: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

T H E T A X I . E U A P P

THE BIGGEST TAXI NETWORK IN EUROPE

140

62.500

195.000180million

DISPATCHED TRIPS IN ONE YEAR

TAXI DRIVERS

11

CO

UN

TRIE

S AustriaBelgiumCzech RepublicDenmarkFranceGermanyGreeceIrelandLuxembourgNetherlandsSwitzerland

CITIES

TAXIS

Page 6: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

T H E T A X I . E U A P P

THE BIGGEST TAXI NETWORK IN EUROPE

Page 7: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

T H E T A X I . E U A P P

THE MOST IMPORTANT CITIES

BELGIUMAntwerpBrusselsDeurneGent

NETHERLANDSAmsterdam

CZECH REPUBLICPrague

SWITZERLANDBaselGenevaLausanneZurich

AachenAugsburgBaden-BadenBerlinBielefeldBochumBonnBraunschweigBremenBremerhavenChemnitz

CologneDortmundDresdenDuisburgDüsseldorfErfurtEssenFrankfurt on the MainFreiburgFriedrichshafenGöttingen

HamburgHannoverHeidelbergKarlsruheKielLeipzigLübeckLudwigsburgMunichMünsterNürnberg

PotsdamRostockSaabrückenSchwerinStuttgartTrierWiesbadenWolfsburgWuppertalWürzburgZwickau

AUSTRIAGrazLinzSalzburgVienna

FRANCEBronLyonParisVénissieux

GREECEAthens

IRELANDDublin

LUXEMBOURGLuxembourg

DENMARKCopenhagenKastrupSkagenFrederikshavn

GERMANY

Page 8: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

N E T W O R K

INTERNATIONAL PARTNERS

Page 9: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

C O O P E R A T I O N

GLOBAL PARTNERSHIP

Page 10: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

D E V E L O P M E N T

POSITIONING OF TAXI.EU

taxi.eu and eCab from G7 (the biggest French operator) are the only remaining international taxi dispatching companies, who work together in partnership with many independent taxi centres.

• Gett – the former Gett taxi has been taken over by the mobility division of the VW major corporation. The term „taxi“ has been removed and Gett now exclusively focuses on rental cars

• myTaxi was completely taken over by Daimler a few years ago

• Hailo has also been taken over by Daimler and has been integrated in the myTaxi app. The latest development is the introduction of these two brands into a joint mobility company of Daimler and BMW

• Uber temporarily mediated taxis in Berlin and focuses today exclusively on Uber rental cars

Page 11: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

A G E N D A

COMMON GOALS

• Securing the existence of over 140 independent taxi centres and securing jobs in these companies

• Protection of customers through compliance with legal regulations in the carriage of passengers

• Further networking with other national taxi apps

• Integration of even smaller taxi centres with little investment capital

• Long-term, predictable and reliable public transport services

• Strengthening our offer by expanding AST services, share taxis and inclusion taxis

• Improve the app for users around the world in many languages with a uniform cashless payment system

• Creation of uniform standards for the users: vehicle characteristics, quality assurance through customer evaluations

• Expansionofvehiclefleetsintheecological„greentaxi“segment

Page 12: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

C O O P E R A T I O N

INTERNATIONAL NETWORK PROVIDERS FOR MOBILE COMMUNICATION

• Introduction of a „Global Sim Card“ (M2M card) for the whole of Europe, which can be connected to all European networks and is available at attractive terms

• Logistical control via a portal

• If a network is not available, the map automatically connects to the nearest network provider. This means that all drivers and vehicles are almost always reachable

Page 13: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

A V A I L A B I L I T Y

M2M CARD NETWORK IN EUROPE

Page 14: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

G L O B A L I Z A T I O N

APPLE MAPS

Apple Maps integrates taxi.eu into its route planning: Now you can order a taxi directly via the map view

Page 15: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

E V E N T S

EUROPEAN COMMISSION SINGLE MARKET FORUM 2018/2019

Page 16: We digitalize the taxi industry - IRU taxieu.pdf · TAXI.EU DEVELOPMENT 2010 Vision of a European taxi app 2011 Presentation of the first version 2013 Cooperation with the BZP for

Thank you!

WE DIGITALIZE THE TAXI INDUSTRY