we would our own - tuscancity · 2020. 8. 13. · free ingoing and outgoing inspections each time a...

How do we make sure that we are the very best property management company in Auckland CBD and City Fringe?

We know what landlords top complaints are and we are determined that addressing these complaints will make us stand tall in this market.

We have identified Communication, Promptness, Care and Attention. Here is how we deal with these service aspects in our strategy:

We will COMMUNICATE with you immediately and directly with any and every aspect of your property. We treat your property as if it is our own and we would want to know what is going on.

And yes, we will tell you PROMPTLY. Our market knowledge is exceptional; we have years of combined property experience.

This allows us to be PROACTIVE in this fluid market and adjust to the current situation on a daily basis, always considering your best interest.

We have a passion for this business that we have created from nothing, built property-by-property. We put utmost care and attention in all the details that make property management work. When your tenant does not pay their rent we will take action immediately. Our managers are incentivised to have ZERO ARREARS.

At Tuscancity 12 month tenancies are the norm, with vacate dates in late January/ early February to maximize the time when there is highest tenant demand – this can result in a 15% increase in your rental return.

So, what’s different about us?For starters, we care for your property as we would our own...

Tuscancity is the only Property management company that has been founded on the ethos of aligning the goals of the landlord and the management company.

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We are landlords too...As landlords ourselves we know that we resent the small, hidden on-charges that other companies may charge.As well as giving you great service, we also want to look after your pocket, so you are a happy landlord and continue to bring us more business.

We love to keep things simple and we are sure you do too. How about an 8.5% + GST flat service fee with no hidden costs?

Our 8.5% + GST fee will include:

●No charge for tenant credit/reference checks. Other companies charge $25 + GST.

●No service fee on maintenance - others charge up to 10% + GST - hundreds of dollars per annum.

●No charge for paying your bills such as invoices, water and council rates – others charge $5 per bill.

●No charge for going to court or tenancy tribunal – add up to $250 in other companies.

●No postage and sundry charges – these are the odd little unexplained charges that pop up each month.

●No extra charge if your property is furnished.

●Tuscancity also offers a free appraisal for your property or a new investment property you are thinking of buying.

●Free ingoing and outgoing inspections each time a tenant vacates.

●A regular 3 monthly inspection schedule allows us to monitor the tenants and condition of the property and keep insurance companies happy with regular reports emailed to you. With two free inspections included per year, and a twice yearly charge of just $49 + GST for the additional.’

●Tuscancity web site and facebook advertisings will be completely free and only Trademe advertising for feature listing will be charged to the owner at a discounted rate of $69 + GST. Others charge up to $99 + GST per advertisement each time they advertise your property.

●These collective savings add up to hundreds of dollars annually.

We are truly determined to make a difference in this market, so give us a call or send an email

today and see what difference a real passion

for your property can make!

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See how you can save...

Standard Management Company:

$2,672 per annumTuscancity Property Management Limited:

$2,112 per annum

The pie charts below show a comparison between annual costs charged by a standard property management company and Tuscancity Property Management Limited, based on a $400pw property.

Management fee

Tenancy/Court fees

Maintenance

Two inspections per year

Advertising

Admin & disbursement

Set fee 8.5%

Based upon a fixed management fee at 8.5% plus GST on a $400pw property. This includes all of the above charged by a standard property management company. All charges are completely tax-deductible and we will not increase the commission

rates as long as you are with us. Your savings will be even greater if your property achieves a higher weekly rent.

This chart is based on two free inspections and advertising on our website.

Tuscancity management costs:

Set fee of 8.5% with minimal additional charges

Keeping things simple.

The graph below demonstrates the annual costing differences between Tuscancity Limited and competing property management companies, based on a $400pw property.

Management fee

Tenancy/Court fees

Maintenance

Two inspections per year

Advertising

Admin & disbursement

Set fee of 8.5% with minimal additional charges

A B C D Tuscancity

3000

2500

2000

1500

1000

500

$NZD

$2,820$2,715

$2,608$2,545

$2,198

Man

agem

ent f

ee 9

.75%

Man

agem

ent f

ee 9

%

Man

agem

ent f

ee 8

.5%

Man

agem

ent f

ee 8

.5%

Set

fee

8.5%

Meet our team

Not only will you benefit from Aaron’s passion, care and attention in the management of your properties, you will also benefit from his years of property related experience.In 2000 Aaron obtained his license as a Real Estate sales broker and property manager in Boston, USA where he worked for 3 years with many tenants and landlords coming from different backgrounds.

He has been in the real estate industry for three years in the US and over eleven years in New Zealand, specialising in the Central Auckland market.

Aaron is passionate about his work and

is focused on getting the best results for his clients.

Aaron’s interests include sports, and he was a professional soccer player competing in Europe, the United Kingdom, and the United States for 8 years, also completing a degree in Sports and Leisure Management in the USA.

Aaron also speaks German and his native language, Turkish.

If you would like to find out more about our services, please get in touch...

Email: [email protected]: +64 21 664 192

Aaron OguzManaging Director

“Aaron, you really manage as if the apartment is yours, this is a good way to do business. You will go very far, and I hope you remain the same!”

S. Levin

“Aaron when we didn’t know much about the apartment market in Auckland your help and advice comforted us and we know we made the right decision to choose you as our property manager”

S. & P. Patrick

Ayse TezelRental Department Manager

Excellent communication with a very dedicated Managing Director and Tuscancity team.

Hands on approach to maximise rental return.

Carefully selected and background checked tenants with long term leases.

Standard management fee of 8.5% inclusive – much better value than competitors.

We are landlords too – both our company director Aaron Oguz and members of the Tuscancity team – and thus we know how to put our landlord’s best interests first.

Market knowledge – with over 10 years combined experience in the property industry.

We are PROACTIVE.

Seven BIG reasons we think you should use Tuscancity’s property management services:

1.2.3.

4.

5.

6.

7.

Our Partners

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Tuscancity Property Management Limited

Southern Cross Building, Level 4, 59-67 High Street, Auckland CBD, 1010.

PO Box 105-942, Auckland City 1143

Tel: +64 21 664 192

Email: [email protected]

T U S C A N C T Ywww . t u s c a n c i t y . c o . n z

Management Start Date

Management AgreementRent Per Week

Address of Property

The address of the property is considered "the workplace" and "same matter" under section 34 of the Health and Safety atWork Act 2015.

Owners / PCBU DetailsFull name of owner

Physical Address For Service

Alternate Address For Service

Email Address For Service

Phone Mobile

Place of work Work phone

Bank account name

Bank Branch Town/City

Account No Ref

Agents / PCBU DetailsProperty management firm name Tuscancity Office phone

Business address Level 8, 151 Queen Street, SAP Tower, , Auckland 1010

Property managers name

Phone Mobile Email Address

Property managers name

Phone Mobile Email Address

Minimum Tenancy TermPeriodic tenancy | fixed term Minimum term or until

NoticesThe agent may at the agent's sole discretion increase any and all charges herein by giving the owner calendar

months notice in writing to the owners address for service.

This authority may be terminated by either party on month's notice in writing and shall be sufficiently served by

being delivered or posted to the address for the owner referred to in this authority and in respect of the agent, to the agent'scurrent business address.

Bond $ being weeks rent

Inspection frequency

Bond, Inspections and Maintenance$ + GSTNecessary repairs up to the value of

$ + GSTOptional renovations

Tuscancity // PO Box 105-942, , 1143 // Tel. 021664192© The Tenancy Practice Service Ltd 2016 | TPS Version 6.0 | www.tenancy.co.nz

4 1 weeks rent

12

2

In consideration of you performing the above duties I / We agree that you shall be

entitled to be paid for your services as follows:

% + GST on all rents collected.

$ + GST on attending mediations or hearings.

$ + GST on credit check fee for new tenants.

$ + GST Advertising fee per tenancy.

$ + GST Monthly admin fee.

$ + GST Initial detailed Property Condition Report.

$ + GST Inspection fee.

Rates of remuneration

% + GST of the cost of arranging and/orsupervising, repairs, maintenance or renovations.

for each award of exemplary damages against thetenant(s).

$

$

$

$

Misc Rates

Insurance details - If any

Has the owner supplied a copy of what is expected by theinsurance company of the Landlord / Property Manager toensure they comply with the policy terms. (not following thisrequirement may lead to declinature).

Body Corporate details - If any

Body corporate details for insurance purposes.Please supply the body corporate rules.

Meter number Reading Date Monitored Liability

Power Tenant | Owner

Gas Tenant | Owner

Water Tenant | Owner

Chimney Sweep Usable - YES | NO Tenant | Owner

Gardens Tenant | Owner

Lawns Tenant | Owner

A smoke alarm within 3m of all bedrooms YES NO

Total number of alarms at the property

At least one smoke alarm per storey / level YES NO

Date batteries were last changed

Smoke Alarms

If the requirements for smoke alarms are not met, then they will be installed at the owners cost.

Insulation Statement:

Date

Floor YES NO Ceiling YES NO Walls YES NO

Describe the insulation and its condition. Include the R rating, type, location and condition OR outline any information you havenot been able to obtain and why.

The landlord has made all reasonable efforts to obtain information on the current level of insulation at the property.

Signature of Landlord ____________________________________

Can you confirm the minimum ceiling and underfloor insulation R-values for your region have been met? YES NO


8.5

-

-

-

-

69.00

-

-

49.00 *Two free inspections included. Two additional inspections charged at $49.00 twice a year.

Property Information

Room Information/chattels

Lounge/Dining

Bedrooms

Bathrooms

Ensuites

Garage

Carport

Kitchen

Lawn/Deck/Fenced

Construction Materials

Body Corporate

Number of Keys

Furnished/unfurnished

Building manager contact

Gardens

Driveways and paths

NOTES

NOTES

NOTES

General Property Details

YES NO

Is the property on the market for sale?

If yes, has the tenant received a written notice under S.47?

Are pets permitted?

Are smokers permitted?

Do you wish to have a contractor maintain the grounds?

If you have a swimming pool/spa do you wish to have the owner maintain it?

If you have a swimming pool/spa do you wish to have a contractor maintain it?

Is the telephone connected and still in owners name?

Does the property comply with town planning and building consents?

Are there any matters, peculiar to the property, of which you are aware and which might adversely affect the

management of the property?

Does the property have a functioning fire alarm / escape systems?

Does the property comply with all buildings, health and safety enactments as they apply to the premises?

Has the property been tested for meth contamination? If yes, what was the test date?

Age of carpet (if known)

NOTES

NOTES


Signature of owner / PCBU

Signature of agent / PCBU Date of agreement

I / We hereby appoint the previously stated agent to act as my / our agent and PropertyManager (hereinafter called "the agent" on the terms and conditions set out below withrespect to the property details and other matters referred to in the property detailsschedule (which schedule shall form part of this rental management agreement).

and I / We authorise and instruct you:

To recite our names on any tenancy agreement you prepare on our behalf,

To use your style of tenancy agreement and in that agreement to prohibit the tenant fromassigning , subletting, or parting with possession of the tenancy premises at any time.

To advertise for tenants and to select the best applicant on merit and when necessary orappropriate to sign tenancy agreements on my / our behalf.

If the agent completes the process of advertising, receiving and perusing applications,checked references and has otherwise facilitated the introduction of a suitable tenant, thenat that time and before the tenant has signed a written tenancy agreement with the agentand the owner withdraws the property from the rental market for any reason, then theowner shall be liable to pay the agent a letting fee and advertising costs incurred equivalentto the amount lost by reason of the owners withdrawal of the property from the market.

Inspections - To complete a property inspection report at the beginning and end of eachnew tenancy.

To inspect the property, at the stated inspection frequency and to make a written report ofthe inspection.

Bond - To collect a Bond equivalent to the below stated amount weeks rent and to pay thesame to Tenancy Services - Ministry of Business Innovation and Employment within 23working days of receipt and to refund to the tenant at the end of the tenancy any part of thebond as is in your judgement is appropriate.

Rent - To collect rental payments as and when they fall due for payment.

To review the rent on a regular basis and to recommend the appropriate market rent.

To take all reasonable steps to compel payment of outstanding rent and to enforce otherterms and conditions of the tenancy agreement.

Mediation and Tenancy Tribunal Hearings - To take any action and or commence anyapplication to the Tenancy Tribunal and in your sole judgement to resolve any dispute withthe tenant by negotiation or by attending mediation or by attending the Tenancy Tribunal.As owner I / We acknowledge that I /we are bound by mediated orders and TenancyTribunal decisions facilitated by the agent on my / our behalf.

Enforcement - The owner agrees that the agent is not required to enforce money ordersbut the agent may do so. The responsibility for enforcing money orders lies with theOwner.

Expenses - To pay all expenses and regular outgoings authorised by me/us and to accountto us monthly.

Professional Cleaning - The owner will pay for professional cleaners at the end of eachtenancy if required.

Repairs - To effect repairs to the rented property as and when these become necessaryand manage any contractors involved in accordance with the instructions below:

Repairs ordered by the Tenancy Tribunal shall not require my approval.

Repairs in any emergency situation or to protect the property or to protect the health andsafety of the tenant shall not require my approval.

If the quote or estimate of cost exceeds the monthly credit balance then the owner agreesto lodge sufficient funds to the agents' account before the work is undertaken.

Monthly Accounting - To deduct from any monies held to my/our credit, your propercharges and reimbursement for monies spent on my/our account and send me / us thebalance of any monies held by you to my / our credit by cheque or to credit my/our bankaccount, together with a financial statement, as soon as possible after your balance date atthe end of each month.

Methamphetamine - It is recommended that a pre-tenancy methamphetamine test isconducted to insure the property is free of contamination. This test may also be used toassign liability if contamination is found in the future.

Health and Safety - I/we acknowledge that although my property manager will takereasonable steps to contact me regarding repairs, if it is a Health and Safety matter myproperty manager has a legal duty to get the matter resolved. My proeprty manager may goahead and have the repairs completed at my cost.

I / We acknowledge that;

By entering this agreement the agent does not accept liability for damage done to the property by the tenant or any other person nor does the agent accept liability for the tenants failure to carry out any term of the tenancy agreement.

The agent does not accept liability for any damage done by any contractor.

I / We indemnify the agent against all actions/claims/costs and expenses whatsoever, which may be taken or made against the agent in the course of and arising out of the proper performance of the agents duties as the property manager or the exercise of any powers, duties or authorities contained in this management authority.

If we instruct the agent not to rent the property at any time during the duration of the authority, then we agree to pay the agents commission, as if the property was rented, at the same rate of commission as the previous month.

If I / We instruct the tenants to pay the rent otherwise than to the agent then the agent may elect at their sole discretion to treat the management agreement as at an end and to give notice immediately confirming that decision.

If I / We place the rented property on the market for sale without first advising the agent, the agent may elect at their discretion to treat the management agreement as at an end and to give notice immediately confirming that decision.

I / We agree that I / we will not sell the rented property without first advising the manager in writing. I / We agree that if I / we do sell the property without notification and cause any loss to the manager, I / we agree to indemnify the manager for any and all costs and losses.

I / We authorise the agent to renew any fixed term or periodic tenancy without our written instructions provided the agent has taken all reasonable steps to contact us and has been unable to obtain our written instructions within any reasonable time frame. All terms and conditions herein shall transfer to any renewal whether it shall be for a fix term or renewed on a periodic basis.

If a dispute between the owner and the agent shall arise, and such dispute cannot be resolved to the satisfaction of the agent then the agent at their sole discretion shall have the right to terminate this management agreement, forthwith by the agent giving written notice to the owner in terms of this paragraph.

If the agent shall receive a 14 day notice sent by the tenant, then the agent shall have full power and authority to remedy the complaint contained in the 14 day notice, whether or not I / We concur with the agent. If the owner shall give the agent instructions that conflict with the agents proposed remedy of the 14 day notice then the agent may at the agent's sole discretion treat such conflicting instructions as grounds to terminate the management agreement, forthwith by the agent giving written notice to the owner in terms of this paragraph.

I / We agree that as proprietors of a body corporate unit, to advise the agent immediately of any change to body corporate rules.

I / We as part owner agree and warrant that I/we have the consent of the other owners to enter into this management agreement.

I / We confirm that the details supplied in this agreement are correct and acknowledge that I / We have read and understood this management authority and that I / We have been supplied with a signed copy.

Collection costs - If at the end of the tenancy there is debt owed by the owner to the agent, then the owner agrees that the owner be liable for and pay for all costs of recovery of the debt, which costs shall be collected by a debt collection agency. Costs payable by the owner shall include, legal fees, debt collection, commissions, fee's and disbursements, and /or court filing fees and disbursements.

Advertising - The owner agrees to pay all advertising costs involved with marketing the property.

Sale of A Property Management Portfolio - The owner agrees that the property manager /agent may sell the business portfolio comprising the managed property and other properties without requiring the owners consent before the sale but the manager /agent agrees that he /she/ it will within 30 days after settlement of the sale, advise the owners of the new managers details.

Termination - Unless the owner has, prior to the termination date of the tenancy confirmed to the agent that the rental property is to be re-rented for a further period, then the agent may at the agent's discretion elect that this management agreement shall terminate contemporaneously with the termination of the tenancy.

Additional Clauses

How did you hear about us?Internet Referral TradeMe Other


Landlord may terminate this agreement with twelve months notice, in writing, to Tuscancity.Exclusivity - The management of this property is to be exclusively provided by Tuscancity Property Management until the end of the fixed term period. If the owner sells the property or stops using Tuscancity's services during the term of this contract, all commission must be paid in full to Tuscancity Property Management by the owner should the new purchaser not require the services of Tuscancity Property Management.

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we would our own - tuscancity · 2020. 8. 13. · free ingoing and outgoing inspections each time a...

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