web-based employee benefits administration and management
TRANSCRIPT
©2014 Net@Work Inc.
Online Tools for Benefits Management Automation
Start Time: 2:00 pm ET
Webinar Audio: You can dial the telephone numbers located on your webinar panel. Or listen in using your microphone or computer speakers. We will begin shortly.
Technical Difficulties: Call: (805) 617-7000 (Option 1) Webinar ID: 509-612-526
©2014 Net@Work Inc.
Webinar Details
Presentation is roughly 1 hour
All phone lines are muted
If anyone has any questions during this webinar – please type them in your Questions Box located at the bottom of your webinar panel
©2014 Net@Work Inc.
Today’s Presenters
Lissa Johnsen, CPA, CMC, CITP
Employer Solutions Practice Manager
• Over 25 years in accounting, HR solutions
• Sage Certified trainer and consultant for Sage HRMS Abra plus
some ERP solutions as well
• Owned own business for over 15 years
• Focus on process and ROI as much as on the technical solution
• Leading Net@Work’s initiative to HRMS solutions to all of our
clients
©2014 Net@Work Inc.
Overview Solutions
ERP/Accounting
System
Implementations
CRM System
Implementations
HRMS/Employer
System
Implementations
Web Development
& eCommerce
Mobile
Application
Development
Document
Management /
SharePoint
Business Intelligence,
Analytics & Reporting
IT Infrastructure,
Cloud & Managed
Services
©2014 Net@Work Inc.
Employee Benefits Trends
BENEFIT TREND
Health Plans Employers typically offer more than one medical plan
option to their employees:
• 32% offer two medical options
• 37% offer at least three medical plans from which
employees can choose.
Retirement Plans • 90% offer a defined contribution plan (either a 401(k),
403(b), or 457 plan)
• 23% offer a defined benefit (pension) plan
• 12% offer a profit-sharing plan
• 12% offer non-qualified plans
• 8% offer an employee stock purchase plan
©2014 Net@Work Inc.
HR Department - Administration Stats
Forrester Research, 2009
•HR Departments are consumed with
Administration
•Over 30% on benefits
•50% processing info and answering
questions
•Only 14% on strategic initiatives
Benefits Admin
Employee Admin
Initiatives
Other
©2014 Net@Work Inc.
HRMS Technology
Technology provides the distinct advantage of communicating benefit changes or other employee issues through an Internet and/or Intranet site.
Since web communication is “real time” and can be updated without reprinting large documents, it allows employers to communicate more frequently and on-demand.
©2014 Net@Work Inc.
Enrollment Data Management Process
Data Entry
Planning &
Analysis
Plan Selection
& Negotiation
Admin
Preparations Planning
Initial/Annual
Enrollments
Data
Verification
Open Enrollment
Period
Employee
Communications
Enrollment
Changes
New Hires,
Terminations,
Life Events, Etc.
Ongoing
Changes
Carrier Changes
Take Effect Data Transfer
Carrier
Updates
©2014 Net@Work Inc.
Sage Employer Solutions
• Sage Employer Solutions offers small to medium size organizations solutions to excel in Employee Management.
• Today's HR departments are not 'just' administering employee records and processing payroll - they provide crucial process- and decision support to the rest of their organization.
• Sage HRMS and Payroll solutions lift the Human Resource department to a higher level of service and positively affects the organization’s bottom line.
©2014 Net@Work Inc.
Sage HRMS End-End Benefits - Data Management Solution
Benefits
Administration
Employees
Employees
Insurance Carriers
•Enrollment “Census” Data •Benefit Elections
•Dependants
•Beneficiaries
•Life Events
•Create and manage benefit plans
•Analyze benefits data
•Census reports
•Benefit reconciliation reports
•Liability reports
Sage HRMS Benefits Enrollment Sage HRMS HR Sage HRMS Benefits Messenger
©2014 Net@Work Inc.
Sage HRMS and Benefits Management
©2014 Net@Work Inc.
Sage HRMS Benefits Highlights
• Comprehensive Benefits Management
• Insurance and Savings Plans Management
• Employee Benefits Data Management
• Custom Rate Tables and Code Tables
• Government Reporting Compliance
• COBRA, HIIPA, FMLA, OSHA,..
• Accessible Employee and Dependent Information
• COBRA and HIPPA Compliance
• Powerful Reporting Tools
©2014 Net@Work Inc.
Benefits (Setting, Review)
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Sage HRMS Benefits
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Benefits Enrollment (BE)
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Automated Enrollment: Quick Savings Estimate
Method Per-Employee Cost
Paper
$109.48
Online
$21.79
CFO IT Magazine – Cost Reference Survey
©2014 Net@Work Inc.
Manual Open Enrollment Pitfalls
• Number Of Benefits And Forms In OE Packet Are Overwhelming For
Employee
• Excessive Time Lost In OE Meetings
• Admin Cannot Monitor OE Progress
• Excessive OE Form Maintenance For Admin
• Admin Must Key Changes Into Database
• Difficult To Perform Benefit Selection Modeling
©2014 Net@Work Inc.
Benefits Enrollment and Life Events Highlights
• Flexible Benefit Plans
• Plan Eligibility Criteria
• Life Events Management
• Employee Enrollment Communication
• Monitor Open Enrollment Process
• Benefit Plans Integration with Sage HRMS Benefits
• Ease of Use and Setup
• Employee Election Comparison
©2014 Net@Work Inc.
Benefits Enrollment and Life Events Highlights
• Wizard Driven Employee Enrollment Process
– Employee Sees Only Eligible Benefits
• Open Enrollment Document Management
– Electronic Signature Are Enabled
• Errors Captured Before Admin Gets Enrollment
• Life Events – Benefit Management Outside of Open Enrollment Period
• Benefit Admin Is Also Wizard Driven
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Benefits Messenger Service
©2014 Net@Work Inc.
Enrollment Data Management Challenges
• Complex
– Typically involve multiple insurance carriers or providers, driven by
• Types & choice of plans offered – competitive employee benefit packages
• Competitive carrier ‘shopping’ for cost management
– Enrollment data, formats, media & update schedules vary by carrier and plan
• Costly
– Errors in enrollment data between employer and carrier can be costly
• Missed enrollments and disenrollments
• Inaccurate billing by carriers
• Premium – deduction mismatches
• Consuming
– HR dept. is often responsible for managing enrollment updates with carriers
– Most carrier enrollment updates are still via paper, but many carriers are moving to require some form of electronic files
©2014 Net@Work Inc.
Sage HRMS Benefits Messenger Does
Automates communication of employee benefits enrollment data with insurance carriers and benefit providers:
Establishes the data exchange relationship with each benefit carrier on behalf of the Sage HRMS customer
Extracts the benefit enrollment data from the Sage HRMS HR database
Transforms (reformats) the data to the exact format required by each carrier
Transmits the data electronically (Internet) to each benefit carrier per the schedule determined by that carrier
– Initial and annual enrollments
– Ongoing changes (new hires/terms, life events, etc.)
©2014 Net@Work Inc.
Benefits of using Sage HRMS Benefits Messenger
Benefit How Sage HRMS Benefits Connect
Delivers
Eliminates complexity of dealing with
multiple carriers
Takes care of the details of
communicating with all of the carriers
Eliminates costly data entry errors and
“missed enrollments”
No data entry required, ABM ensures that
data is complete and timely
Saves HR staff time No need to manually prepare data for
carriers
Saves IT time and resources IT no longer has to build and maintain
separate and custom file links
Makes it easy and inexpensive to switch
carriers
Handles all of the setup for new carriers
©2014 Net@Work Inc.
Key Features of Sage HRMS Benefits Messenger
• Supports Most Plan Types and Carriers
– Includes health, dental, vision, life, disability, 401(k)…
– Pro-active carrier contracting
– Respond to specific customer requests
– Supports wide variety of data formats (HIPAA 834, XML, ASCII,
spreadsheet, fax…)
• Easy to Set Up and Use
– Only needs Internet connection
– Technical details with carriers are handled
– Automatic email notifications from service
– Automatically sends data to carriers based on carrier schedule
requirements
• Secure
– SFTP & SSL, PGP encryption, authentication certificates
©2014 Net@Work Inc.
Carrier Connectivity Process
Insurance Carriers
Sage HRMS
HR +
ABC Utility
Required
(AWC BE +
ABC Utility
optional)
Benefits Manager
Transformed Data
Enrollment Information
Confirmation
Confirmation
Sage HRMS Benefits
Connect Servers
©2014 Net@Work Inc.
Sage HRMS Integrated Product Overview
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Carrier Setup
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Carrier Plan Setup
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Employee
Benefits
Setup
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Code
Mapping
Setup
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Benefits
Messenger
Assistant
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Benefits
Messenger
Guide
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Sage HRMS: More Than Admin
Recruiting
On Boarding
Policy
Communication
Compensation
Benefits
Payroll
Training
Performance
Evaluation
Promotion
Retirement
Leave
Career
Development
Employee
Manager
Self Service
Workflow
Time Tracking
©2014 Net@Work Inc.
Sage HRMS: More Than Admin
©2014 Net@Work Inc.
Sage HRMS Webinars
Net@Work Complimentary
Employer Solutions Webinar Series
www.netatwork.com/hr_webinar_series.asp
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©2014 Net@Work Inc.
Questions?
For additional information, please contact:
Lissa Johnsen, CMC, CITP, CPA
Employer Solutions Practice Director
and Consulting Manager
Ext 4609