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OVERVIEW

Cbeyond provides the storage space and bandwidth to host and manage your website. Cbeyond offers a variety of Web hosting plans on two different platforms, UNIX and WINDOWS. Please see the charts on the next page for plan details.

Important:

• If you do not have a website, you will need to contact a web designer. Cbeyond does not provide Web design services.

• If you do have a website, you and your Web Designer will need to upload your website files to the Cbeyond IP Address you are provided. Cbeyond is unable to download your website files from your previous hosting company and transfer the files to the Cbeyond space.

You will need to ensure your new website is visible on the Cbeyond provided IP address and redirect your domain to the Cbeyond provided IP address before you delete your previous Web hosting account.

TIp: To ensure the website files that you uploaded on the Cbeyond provided IP address are visible, type your IP address into an Internet browser address bar, like you would a URL (for example, http://161.58.154.150).

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WEBHOSTING

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SETUP INSTRUCTIONS WEb HOSTINg CONTROl PaNEl FEaTURES – UNIX baSEDWEB HOSTING

Go to CbeyondOnline’s Find-iT-FaST anSwer CenTer and use keyword “web hOSTing” to get a list of Frequently Asked Questions and Answers.

SETUP INSTRUCTIONS WEb HOSTINg CONTROl PaNEl FEaTURES – WINDOWS baSED

Pleaseusethesechartstoseethefeaturesincluded

inyourhostingplan.

Need Help ? >

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There are 3 ParTS TO uPlOading yOur web FileS TO The CbeyOnd web hOSTing SPaCe:

1 Locate the web hOSTing welCOme email entitled “CbeyOnd web hOSTing COnFiguraTiOn” and give it to your Web designer. This email contains your web hOSTing uSername (uSer id), PaSSwOrd and iP addreSS. If you cannot locate this email, call Customer Support at 1-866-424-5100 to obtain your password and IP address.

2 Upload your web files to your Cbeyond provided web hOSTing SPaCe. This may be done by you or your web designer.

If you do not have an existing Website, you will need to contact your own website designer.

3 Ensure your new website is visible on the Cbeyond provided IP Address and redirect your domain to the Cbeyond provided IP Address before you delete your previous Web hosting account.

Using your Username, Password and IP Address, your web designer will upload your files (existing or newly created) with the program that fits the needs of your business (for example Microsoft Expression/FrontPage or FTP client).

Cbeyond does not support Cold Fusion. Note: For initial upload, it is common to use the IP Address because your domain still references your current active website.

Ensure the website files that you uploaded on the Cbeyond provided IP address are visible, type your IP address into an Internet browser command line, like you would a URL (for example, http://161.58.154.150).

Direct your domain name’s addreSS reCOrd (a reCOrd) to the Cbeyond provided IP address where you just uploaded your files.

If you are not transferring your domain name to Cbeyond, have your domain’s administrative contact (this is the vendor or person who originally registered the domain on your behalf) complete this step. Ask your provider to direct your domain name to the Cbeyond provided IP address.

If you are purchasing a domain or transferring an existing domain to Cbeyond, login to cbeyondonline.net click on my ServiCeS > dOmain name ServiCeS and add or change the IP Address of your domain name to the IP Address Cbeyond has provided.

Note: After directing your domain to the Cbeyond provided IP address, make arrangements with your former hosting provider to close your account.

Go to CbeyondOnline’s FIND-IT-FAST Answer Center and use the following keywOrdS to get information on each of the following:

1. unix PlaTFOrm: use keyword “unix web hOSTing COnTrOl Panel”

2. windOwS PlaTFOrm: use keyword “windOwS web hOSTing COnTrOl Panel”

3. webSiTe STaTiSTiCS: use keyword “STaTS”

4. FrOnTPage or FrOnTPage exTenSiOnS: use keyword “FrOnTPage”

5. FTP: use keyword “FTP”

Go to CbeyondOnline’s Find-iT-FaST anSwer CenTer and use keyword “web hOSTing” to get a list of Frequently Asked Questions and Answers.

SET-UP INSTRUCTIONSWEB HOSTING

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TIP:You will want to add an Address Record (A Record) for your domain with and without the “www”.