APPLICATION FORM

CONFIDENTIAL APPLICATION FOR EMPLOYMENT

The Royal Parks is committed to the fair treatment of its staff, potential staff or users of its services. Recruitment and selection decisions are made purely on merit as the result of fair and open competition. We are committed to equality of opportunity for the advancement of employees including promotion and training and do not discriminate against any person because of gender, race, ethnic or national origin, religion, sexual orientation, marital status or responsibility for dependants, age, physical/mental disability or offending background.

Tip: You can use the arrow keys on your keyboard to move between fields. Once completed, please email your form to vacancies@royalparks.gsi.gov.uk with the job title as the subject, we don’t require a hard copy as well.

The closing date for this application is 16 th December 2015

1. JOB POSITION

Position applied for: Sports Administrator/Duty Officer

2. PERSONAL DETAILS

Title: Please select:

Surname:      

Forename(s):      

Address:      

Postcode:      

Daytime telephone(s):      

Email Address:      

Do you have a full current driving licence? (If required by the job description)

Please select:

Are you currently a Civil Servant? Please select:1

Have you ever been a Civil Servant? Please select:

3. EDUCATION

A) Secondary Education

School name/address From

(MM/YYYY)

To

(MM/YYYY)

Examinations (subject/result, etc.)

                       

(Tip: Tables will automatically expand as you type if extra space is needed)

B) Further Education and Training

University/college name From

(MM/YYYY)

To

(MM/YYYY)

Type of

Course

Subjects Qualifications or class of degree

                                   

C) Occupational Qualifications/Institute Membership/Membership of Professional Organisations

College/Institute

or other name

From

(MM/YYYY)

To

(MM/YYYY)

Qualification/level

                       

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4. EMPLOYMENT HISTORY

Please provide details over the last 10 years, including any unpaid or voluntary work, listing present or most recent employer first. Any gaps in employment dates should be explained. If you have any particularly relevant experience dating beyond the last 10 years please include this.

Current salary and benefits or salary when last employed:

£      Notice required:

     

Name and address of employer and type of

business

From

(MM/YYYY)

To

(MM/YYYY)

Job title and main duties

Reason for leaving

                             

                             

                             

                             

                             

                             

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5. REASON FOR APPLICATION – Skills, Qualities and Experience

In this part we want you to highlight your skills, qualities and experience. The competencies relevant to the post you are applying for are listed in the Person Specification on the job description enclosed below. For those competencies listed below, please give specific examples in no more than 200 words for each heading about a time either at work, volunteering or in your personal life that demonstrates how you meet the essential criteria required to do the job. You must ensure that your answers provide clear evidence of the given competency.

Seeing bigger picture: Awareness of Health and Safety issues and safe practice procedures in a sports facility environment, including child protection.

     

Leading and communicating: Ability to communicate (written and verbal) effectively with people of all ages and abilities through a variety of media, articulating ideas and opinions clearly and constructively.

     

Collaborating and partnering: Values and encourages diversity, understands individuals’ motivations and brings the best out in people.

     

Managing a Quality Service: Experience of working in a sports/physical recreation centre and knowledge of working practices in operating a sports/physical recreation centre either as an employee, volunteer or through work experience.

     

Delivering at Pace: Able and willing to work unsupervised to achieve goals as a Duty officer on a team shift rota with a variety of responsibilities.

     

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6. PERSONAL STATEMENT

This is your opportunity to tell us why you think we should select you and why you want the job. Here you can demonstrate how your experience meets the other role competencies in the person specification attached. You may also include personal interests which are relevant and meet the requirements of the post. You must use no more than 350 words.

     

7. ATTENDANCE RECORD

If you wish to comment on any extended absences from the office, please do so here.

     

8. PART TIME

If you are part time, please state the number of hours that you are able to work and also please confirm if you would consider job share.

     

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9. REFEREES

Please provide the contact details of referees from your employment over the past 3 years.

Please note that your present employer and other referees will not be contacted without your prior consent.

Referee 1 Referee 2Name:       Name:      Address:       Address:      Postcode:       Postcode:      Occupation:       Occupation:      Email:       Email:      Telephone No:

      Telephone No:      

Referee 3 Referee 4Name:       Name:      Address:       Address:      Postcode:       Postcode:      Occupation:       Occupation:      Email:       Email:      Telephone No:

      Telephone No:      

10. DECLARATION

By submission of your form, you agree to the following:

I confirm that the information given on this form is, to the best of my knowledge and belief, true and accurate. I understand that if I have given misleading information on this form, this will be sufficient grounds for terminating my employment. I have personally completed the application form.

Name:       Date: Click here to enter a date.

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11. LINE MANAGER’S ASSESSMENT OF SUITABILITY (or Countersigning Officer if Line Manager not available)

If you are currently employed as a Civil Servant you will be required to complete this section in full. Candidates must attach their entire completed application, with section 11 for their line managers to complete. Please also attach your last 2 years' appraisal reports.

External candidates should proceed directly to Section 12.

1) I consider this applicant to be:

Highly suitable Suitable Unsuitable I am unable to judge

Please comment on your assessment drawing attention to the applicant’s experience/special qualities for the post. If you are unable to judge the applicant’s suitability, please give reasons:

     

To be completed only if applicant is applying for trawled post on promotion.

2) Do you consider the applicant to have the skills and experience to perform at the higher grade they have applied for?

Yes No

Please comment on your promotion assessment:

     

Name:       Grade:       Date: Click here to enter a date.

Line Manager/Countersigning Officer for Please select: years and Please select: months

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12. DIVERSITY FORM (this will be detached from your application by the HR Dept)

Section A: Your Details

Title: Please select:

Forename(s):      

Surname:      

Date Of Birth:      

Male Female

Gender Identity (optional): If you identify as transsexual or transgender (in that you have effected a permanent change of gender identity) or as inter-sex, which group do you identify with?      

How did you learn of this vacancy? Please select:

If ‘Other internet site’, ‘Recruitment Agency’ or ‘Other’, please specify here:      

Section B: Disability

The Royal Parks wish to encourage suitably qualified people with disabilities to apply for jobs. All information will be treated in strictest confidence.

Do you consider that you have a disability? Yes No Prefer not to say

What is the nature of your disability?      

Please give details of any special needs or requirements that you may need us to make if you are invited to interview/offered employment:      

Section C: Religion or Belief and Sexual Orientation

Which religion or belief do you most associate with? Please tick one box only.

No religion Buddhist Christian Hindu Jewish

Muslim Sikh Prefer not to say

Which sexual orientation do you most associate with? Please tick one box only.

Bisexual Gay Man Gay Woman/Lesbian Heterosexual/straight Prefer not to say

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Section D: National Identity

Which National Identity do you most identify with? Please tick one box only.

British or Mixed English Northern Irish Scottish Welsh

Other (please specify if you wish)      

Section E: Ethnic Identity

Which Ethnic Background do you most identify with? Please tick one box only.

ASIAN OR ASIAN BRITISH:

Bangladeshi Indian Pakistani

Any Other Asian Background (please specify if you wish)      

BLACK OR BLACK BRITISH:

African Caribbean Any Other Black Background (please specify if you wish)      

CHINESE:

Any Chinese Background (please specify if you wish)      

MIXED ETHNIC BACKGROUND:

Mixed White and Asian Mixed White and Black African Mixed White and Black Caribbean

Any Other Mixed Background (please specify if you wish)      

WHITE:

Any White Background (please specify if you wish)      

OTHER ETHNIC BACKGROUND:

Any Other Ethnic Background (please specify if you wish)      

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Thank you for completing these forms, please now email your final application and diversity form to vacancies@royalparks.gsi.gov.uk with the job title as the subject

Job Description

Job title: Sports Administrator/Duty Officer

Location: Regent’s Park, The Hub Sports Facility

Grade & Salary: Grade I £19,800 - £22,958

Hours:

41 hours per week including lunch. Hours of work will vary but will normally be on a shift basis between the hours of 8.30am and 9pm Mon – Sunday and will include regular weekend working, approx 2 weekends per 4wk period. Work will also include bank holidays and privilege days. Time off in lieu will be preferred for this, however overtime may be agreed with Director approval.

Responsible to: Active Sports Manager

The Regent’s Park Multi – Sports Hub (‘The Hub’) is a high quality, energy efficient and fully accessible landmark building set within 20 hectares of Grade 1 listed park land laid out as multi-sport grass sports pitches. The Hub, pitches and Sports Development & Physical Activity Programme provide a range of activities and services aimed at increasing participation in sport and physical activity across all social groups leading to health and other social and economic benefits and providing the basis for progression into higher levels of performance.Main Tasks:The primary responsibilities of the post are to assist with the day to day operation of the Hub building and the core business of the ‘play-and-pay’ facility. Operational tasks will include reception work; telephone answering, dealing with enquiries in person or via emails/phone, making sports related bookings and associated amendments, cash handling, raising invoices and collecting outstanding debts, maintaining computerised records, setting up and storing away of equipment for bookings, managing sports pitch use, dealing with functions & corporate activities and small events.

Operations and Facility Management

To assist the Active Sports Manager in the effective day to day operation of the Hub acting as Duty Officer on a daily basis taking responsibility for all aspects of the operation of the Hub building.

Liaising with Contractors; Catering contractors to ensure that the needs and expectations of customers booking private functions are met, Cleaning contractors to ensure the cleanliness meets the standards expected, Grounds Maintenance

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contractors to ensure smooth operation of the bookings on all of the sports pitches & maintenance contractors to keep maintenance logs up to date and reporting faults.

To attend regular meetings with the Hub team to review emergency and standard operating procedures.

Other Key duties include:

Assisting the public with enquiries & consistently offering a high customer service standard expected within the Royal Parks.

Consistently demonstrating the Royal Parks Core values. Opening and closing the Hub when acting as Duty Officer according to prescribed

operational procedures, ensuring the security of the premises and undertaking any Health & Safety checks as directed by the Active Sports Manager.

Overseeing use of the Hub and the sports pitches to help ensure safe practices and acceptable standards of behaviour are observed and to seek to minimise incidences of injuries misuse and damage. This includes regular patrolling of the Sport pitches.

Assisting the public with enquiries (in person/phone/email etc), taking bookings enquiries and processing the booking onto the relevant systems, cash handling, maintaining computerised records, recording Class attendee’s, hiring out sports equipment and setting up schedules for changing rooms.

To be responsible for safety and security of money in the building in accordance with agreed procedures.

Finance and Administration

To be responsible for cash reconciliation at the end of each Duty Officer shift in accordance with agreed procedures.

To assist the Active Sports Manager in the reconciliation of any cash/cheque and credit card banking on a weekly basis using Artemis bookings database and COA Accounting package. Updating daily the financial records and following all financial processes involved in facility hire.

To be responsible for all bookings of the Hub’s facilities including bookings from; Private schools, local authorities, sports governing bodies, state schools, community groups, junior sports clubs and leagues. To assist with bookings relating to non sports usage and assist with some work involving events at The Hub.

To be responsible for the bookings and all the processes involved in making the bookings including; making amendments, cash handling, raising invoices, taking payments, chasing outstanding debts, raising credit notes and maintaining accurate computerised & paper records.

To assist the Active Sports Manager in keeping usage records and other monitoring statistics as directed and in the preparation of material for progress and annual reports.

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To represent the Hub as a point of contact for the finance team for any day to day financial transactions.

Promotion

To assist the Active Sports Manager in the maintenance of the Royal Parks website and liaise with other organisations that assist in the promotion of opportunities at Regent’s Park.

To actively promote the work of the Sports Program within Regent’s Park and all of the 8 Royal Parks.

To undertake other duties as specified by the Active Sports Manager.

Person Specification:

Competencies/Selection Criteria Essential /

DesirableSTRATEGIC CLUSTER – SETTING DIRECTION:

Seeing the Big Picture

Awareness of Health and Safety issues and safe practice procedures in a sports facility environment, including child protection.

E

Changing and Improving

Handles problems and makes suggestions for improvement. D

ENGAGING PEOPLE:

Leading and Communicating

Ability to communicate (written and verbal) effectively with people of all ages and abilities through a variety of media, articulating ideas and opinions clearly and constructively.

E

IT literacy, basic numerously and an aptitude to learn to use a computer based booking system and information management systems.

E

Collaborating and Partnering

Values and encourages diversity, understands individuals’ motivations and brings the best out in people. E

Building Capability for AllA recognised first aid qualification or a commitment to obtaining one once in post. E

DELIVERING RESULTS:12

Achieving Commercial OutcomesConsiders commercial implications of decisions. DDelivering Value for MoneyAn understanding of the principles of sports development and its role in community development. E

Managing a Quality ServiceIs friendly, approachable and flexible when dealing with customers. EResponds constructively to customer complaints and difficulties. EExperience of working in a sports/physical recreation centre and knowledge of working practices in operating a sports/physical recreation centre either as an employee, volunteer or through work experience.

E

Delivering at PaceFlexibility to work as part of a shift pattern working weekends and evenings. E

Able and willing to work unsupervised to achieve goals as a Duty officer on a team shift rota with a variety of responsibilities. E

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