Case Study: How Greater Visibility of Software Assets is Saving Chicago Public Schools Money

Guest Speaker

Paul ValenteManaged Services Support

Chicago Public Schools• 3rd largest school district in the USA

• 575 different schools

• Approximately 400,000 students

Objectives• Understand the application footprint

• Identify opportunities to consolidate

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Challenges• 130,000 Windows devices

• Increasingly diverse infrastructure

• Lack of visibility into what software is installed

• Decentralized software procurement by school

• Short staffed IT team

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Rationalization ManagerApplication Recognition ServiceMicrosoft

System Center Configuration

Manager

Application Recognition Service

• Secure

• Data is easy to consume

• Staff doesn't need administrative access

188,000 Known Applications

18,000 Publishers

Insights and Discoveries • 29,000 different applications and

versions identified

• Older versions of Internet Explorer on 6,000 machines

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Results• Reducing new software purchases

• Negotiating more favorable vendor contracts

• Reducing cyber security risk

• Saved over 192 FTE hours a year– Reduced response time to inquiries from 4 hours

to 30 seconds

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IT Operations Finance Security

Streamline Service Delivery

Software Governance a Shared Responsibility

Client Computing

Procurement& CDW

ITS Security

Mitigate Software Vulnerability Risk

Optimize SpendingStreamline Service Delivery

Intelligently Manage the Lifecycle of Software Assets

Assess, Prioritize, and Mitigate Security Risks

Optimize Spending and Governance

Test and Package, Automate Service Delivery

Secure

Optimize

Automate

Thank You

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