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Today

Understand the importance of effective communication and information sharing in

services for children and young people

Our objectives• Describe why clear and effective communication between partners

is required.• Relate the main points of the data protection act and how each one

is followed during communications storing records in the setting.• Explain why there may be conflicts or dilemmas in sharing

information, and the procedure to follow if you need to break confidentiality.

• Analyse why and how referrals are made to different agencies( at least three different professionals)

• Summarise why recorded information should be accurate, legible, concise, and meet legal requirements.

Clear and effective communication

We have previously looked at effective communication. List all the key points of

effective communication...

Why is clear and effective communication important?

(Think consequences)

Effective Communication

It is common for children to move between different types of education and care provision over the course of the week, for example a child who goes part-time to a nursery, spends time with a childminder and has respite care every other weekend. In such a situation, staff may not be working physically alongside each other but as they are all involved with the same child they need to communicate and work together.

Carl is three years old. He is in foster care awaiting adoption. He has a social worker who is responsible for his foster placement and for preparing him for adoption. Carl attends a Children’s Centre every day. At the moment Carl needs support in managing his behaviour and has a member of staff who is dedicated to being with him while he makes the transition from foster care into being with his adoptive family.

Who are all the people who are involved with Carl and will need to be part of the ‘effective communication links’?

Why is effective communication important in this situation?

Case Study

• Read the case study on poor communication skills and then answer the four questions.

Date Protection

• What are the legislations that are relevant to data and information sharing?

Data Protection Act 1998

• Explain how you and your setting supports each principle of the data protection act.

Activity 8 Confidentiality

• Tasks 1-7

When do you need to record information down in the setting?

Why should this information be accurate, legible and concise and follow legal

requirements (Data Protection Act 1998)? Handout

What are the conflicts or dilemmas over sharing information?

When can you break confidentiality?

Procedure in the setting

• Complete a policy summary sheet on your setting’s procedure for storing and sharing data.

Procedure for referrals

• Read through the documents provided and high light the key points.

Why is it important to make referrals?

How to make referrals

Developing Relationships

Summary of partnerships with parents

• Please read pages 269 and 270

Our objectives• Describe why clear and effective communication between

partners is required.• Relate the main points of the data protection act and how each

one is followed during communications storing records in the setting.

• Explain why there may be conflicts or dilemmas in sharing information, and the procedure to follow if you need to break confidentiality.

• Analyse why and how referrals are made to different agencies.• Summarise why recorded information should be accurate,

legible, concise, and meet legal requirements.

Fill in the spaces with what you now know