The University of Edinburgh is a charitable body, registered in Scotland, with registration number SC005336.

Welcome Pack 2011-2012A practical guide during your first week

The University of Edinburgh has been welcoming overseas students since its foundation in 1583. At present, out of a total student population of 27,000, we have nearly 8,300 international students from over 145 different nations studying at the University.

We are justifiably proud of the international nature and diversity of our student population and the contribution that you make to life at the University. It not only provides opportunities for social contacts but also serves to enhance our learning.

The International Office exists to support international students with their transition to the University and city and to provide guidance and support whilst you are a student here.

We look forward to meeting with you in the coming weeks and helping you adjust to your new life here in Edinburgh.

The International Office is centrally located at 57 George Square which is in the main University area and we encourage you to come and visit us if you have any issues or concerns that you wish to seek assistance with.

Settling into a new environment and adjusting to new situations can be initially daunting but there are a variety of support services on hand at the University that are here to assist with this.

Our main wish is that you enjoy your time at the University of Edinburgh and

in Scotland. We sincerely hope that you find, as many have in the past, that Edinburgh becomes your home from home!

Best wishes,

Welcome!

Contents

University emergency contact 24hr line: +44 131 650 2257

Your arrival in Edinburgh......................1

• Calling your family• Baggage (luggage) reclaim

Accommodation.............................1 - 3

• University Accommodation• Temporary Accommodation• Bed and Breakfast/Guest Houses• Hostels• Help finding long-term accommodation

Internet access....................................3• University computing labs• Internet access around the city

Shopping.............................................4

• Clothing• Mobile phones• Charity shops• Bargain stores

• Co-operatives• International food• Supermarkets

Opening a bank account....................5

• Documents required• List of banks• How to request a letter of Introduction (Bank letter)• Questions or problems?

Police registration..............................5

• Registering by appointment at the University• Registering directly at the Police Headquarters• Documents required

Your first week.....................................6

• The International Office Chat and Coffee

• International Day• International Fair• Practical Information Sessions• Study Orientation Day for Taught Masters Students• The International Welcome Centre• The International Students’ Centre

Map......................................................8

• University accommodation• Supermarkets and speciality shops

____________________________Alan MackayHead of the International Office The University of Edinburgh

Calling your familyIt’s important to let your family know that you have arrived safe and well. There are public payphones located in the Arrivals Hall at Edinburgh Airport. You will also be able to call home from the Welcome Centre, which is open from 10 – 16 September. See page 6 for details. If you need to purchase a mobile phone, please refer to our shopping section on page 4.

Baggage (luggage) reclaimIn the exceptional case of your luggage being lost, the first thing you must do is report your lost bags to the Lost Baggage desk at the airport. Seek assistance from a member of the airport staff or the Welcome Team for more information. If your luggage is delayed, you will need to provide a telephone number and address in the UK to deliver your items.

Some airlines offer reimbursement on presenting original receipts for emergency purchases.

Your arrival in Edinburgh

University AccommodationIf you have fully accepted an offer at the University accommodation, you should go directly to the Accommodation Services’ office.

Full arrival and key collection information will have been provided in your offer pack. Go to your accommodation, if you have the address. Take note of where you have to collect your keys as this may differ from your accommodation address.

Check your Accommodation offer regarding the provision of bedding/crockery etc. as you may have to buy these items if you are in a student flat.

Please note that keys cannot be issued unless Accommodation Services has already received all the necessary acceptance documents from you, including your £250 deposit.

If you have not already provided these, you should go first to the Reception Centre at Pollock Halls, which will be open between 9am and 5pm on both Saturday 10 and Sunday 11 September.

If you have any questions, contact Accommodation Services:Phone: +44 131 667 2042Office hours: 9am-5pm

Temporary accommodation

Bed & Breakfast/Guest HousesBed and Breakfast (B&B) and Guest Houses are a type of inexpensive hotel that offers accommodation and breakfast. Prices vary between £23-£89 per person per night. The following are close to the university:

Abercorn Guest House 4 Mayfield Gardenswww.abcorn.com +44 131 667 6548

Aonach Mor Guest House 14 Kilmaurs Terrace www.aonachmor.com +44 131 667 8694

Appin Guest House4 Queen’s Crescentwww.edinburghappin.co.uk+44 131 668 2947

Auld Reekie Guest House 16 Mayfield Gardens www.auldreekie-guesthouse.co.uk+44 131 667 6177

Amaragua Guest House 10 Kilmaurs Terrace www.amaragua.co.uk+44 131 667 6775

Ardgowan Guest House1 Lady Road www.ardgowan.com +44 131 667 7774

Ascot Guest House 98 Dalkeith Road www.ascotguesthouse.co.uk +44 131 667 1500

Airlie Guest House 29 Minto Street www.airlieguesthouse.co.uk +44 131 667 3562

Allison House Hotel 17 Mayfield Gardens www.allisonhousehotel.com +44 131 667 8049

Barony House 20 Mayfield Gardenswww.baronyhouse.co.uk+44 131 667 7184

Ben Doran Guest House 11 Mayfield Gardens www.bendoran.com+44 131 667 8488

Clarin Guest House4 East Mayfield Gardenswww.clarin-guesthouse.co.uk +44 131 667 2433

Accommodation

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If you need to purchase essential clothing and toiletries while your luggage is delivered, please read the information about shops on page 4.

Please note, if you arrive after 10pm, we are unable to guarantee access to your accommodation and you will need to consider spending a night at a local Guest House or Hostel.

Classic Guest House 50 Mayfield Road www.classicguesthouse.co.uk +44 131 667 5847

Ellesmere Guest House 11 Glengyle Terrace www.edinburghbandb.co.uk +44 131 229 4823

Gifford Guest House 103 Dalkeith Roadwww.giffordhouseedinburgh.com+44 131 667 4688

Glendale Guest House5 Lady Road www.glendaleguesthouse.co.uk +44 131 667 6588

Highfield Guest House83 Mayfield Road www.highfieldgh.co.uk+44 131 667 8717

International Guest House 37 Mayfield Gardens www.internationalguesthouse.co.uk +44 131 667 2511

Kenvie Guest House 16 Kilmaurs Road www.kenvie.co.uk +44 131 668 1964

Kilmaurs Guest House 9 Kilmaurs Road+44 131 667 8315

Four Seasons Hotel 47 Minto Street www.fourseasonsedinburgh.com +44 131 667 2963

Kingsway Guest House 5 East Mayfieldwww.edinburgh-guesthouse.com+44 131 667 5029

Lauderville Guest House52 Mayfield Road www.laudervilleguesthouse.co.uk+44 131 667 7788

Number 45 45 Gilmour Road www.edinburghbedbreakfast.com+44 131 667 3536

Panda Villa12 Kilmaurs Roadwww.pandavilla.co.uk+44 131 667 5057

Parklands Guest House20 Mayfield Gardens www.parklands-guesthouse.co.uk+44 131 667 7184

Richmond House Hotel20 Leopold Place, London Rd www.the-richmond.co.uk+44 131 556 3556

Six Mary’s Place Guest HouseRaeburn Place www.sixmarysplace.co.uk+44 131 332 8965

Smiths Guest House77 Mayfield Road www.smithsgh.com+44 131 667 2524

SouthSide Guest House8 Newington Roadwww.southsideguesthouse.co.uk+44 131 668 4422

The Kenneth Mackenzie Suite7 Richmond Place www.edinburghfirst.com +44 131 651 2007

The San Marco Guest House24 Mayfield Gardens www.edinburgh-guesthouse.net+44 131 667 8982

HostelsThese hostels are the nearest to George Square. Prices vary between £11-20 per person per night.

Argyle Backpackers14 Argyle Placewww.argyle-backpackers.co.uk+44 131 667 9991

Brodies Backpackers93 High Street www.brodieshostels.co.uk+44 131 556 2223

Caledonian Backpackers3 Queensferry Streetwww.caledonianbackpackers.com+44 131 226 2939

Castle Rock Hostel15 Johnston Terrace www.castlerockedinburgh.com+44 131 225 9666

Cowgate Hostel 94-112 Cowgate www.cowgatehostel.com+44 131 226 2153

Edinburgh Backpackers 65 Cockburn Street www.hoppo.com +44 131 220 1717

Edinburgh Central YH9 Haddington Placewww.syha.org.uk+44 131 524 2090

Edinburgh Metro YH11/2 Robertson’s Close Cowgatewww.syha.org.uk+44 131 556 8718

High Street Hostel8 Blackfriars Streetwww.highstreethostel.com+44 131 557 3984 Princes St East Backpackers 5 West Register Street www.edinburghbackpackers.com+44 131 556 6894 Royal Mile Backpackers 105 High Street www.royalmilebackpackers.com+44 131 557 6120 Smart City Hostels Edinburgh 50 Blackfriars Streetwww.smartcityhostels.com+44 131 524 1989

Help finding long-term accommodationThe University Accommodation Services will be providing an Advice Centre at Pollock Halls of Residence, 18 Holyrood Park Road, as follows:

Venue: Chancellor’s Court @ Pollock HallsDates: Monday 5 Sep – Friday 16 SepTime: 10am to 4pm each day

Staff will offer advice to any student who has not yet obtained accommodation in Edinburgh.

Property pages from the local newspapers, telephone and internet access will be available and guidance on obtaining accommodation in the private sector.

Newspapers & Magazines

• The Scotsman newspaper property pages and ESPC Property Guide come out every Thursday. The Scotsman is available in all newsagents, the ESPC is free and is available in many estate agencies.

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Noticeboards

Check the university noticeboards (including those in the International Office) for adverts put up by students looking for an extra flatmate. Noticeboards at the entrance to cafes and pubs may also have accommodation advertisements.

Online• www.lettingweb.com• www.studentflatfinder.com• www.edinburghstudentpad.co.uk • www.accommodationforstudents.com• www.unite-students.co.uk• www.propertyfinder.com • www.rightmove.co.uk

University computing labsIf you do not have access to the University network through your personal computer, or wish to access course software, there are many open access and departmental computing labs for use by all matriculated students and staff of the University.

You need a username and password to use any computing lab: these are issued to students at enrolment.

The King’s Buildings CampusKB CentreLevel 1 (Spot Café), level 2 and level 3.

James Clerk Maxwell BuildingRoom 3210, level 3 café; Robertson library level 1; and the JCMB library, level 4.

Darwin BuildingGround and first floors.

Central Area CampusMain LibraryGround,1, 3 and 4 floors.

Hugh Robson BuildingLower ground floor.

High School YardsGround floor of the Institute of Geography building in Drummond Street.

Appleton TowerAbsorb Café area, ground floor and mezzanine floor.

Alison HouseLevel 1.

Teviot Row HouseMezzanine floor in the café area.

Holyrood CampusMoray House LibraryDalhousie Land on lower ground, ground, 1 and 4 floors.

Halls of ResidenceHolland House, Pollock HallsGround floor.

Mylne’s CourtGround floor. For residents’ use only.

Richmond PlaceGround floor. For residents’ use only.

Internet access around the cityThere are numerous internet cafés around Edinburgh, some of them are:

Café Numedia67 Nicolson Street+44 131 6 684040

Coffee H@me Internet 28 Crighton Place, Leith Walk+44 131 477 8336

Communications Point117 Lauriston Place+44 131 228 8477

Double Dutch 27-29 Marshall St+44 131 667 9997

E-Corner54 Blackfriars Street+44 131 558 7858

Easy Internet Café 58 Rose Street+44 131 226 5971

Edinburgh Central Library7-9 George IV Bridge+44 131 242 8000

Edinburgh Computer Repairs44 West Preston St+44 131 466 7767

Escape Internet Café 5 London Road+44 131 6610664

Forest Café3 Bristo Place+44 131 220 4538

INT Phonebooth88 South Clerk St+44 131 667 2445

Netversal Communications Ltd 76 South Bridge+44 131 220 1112

New Wings Internet Café71 Nicolson Street+44 131 668 4777 The Edinburgh Internet Café98 West Bow+44 131 226 5400

Internet access

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Shopping

ClothingMost clothing shops are located along Princess Street, one of the most popular streets for shopping.Some of the most popular places to shop are:

• GAP • H&M • New Look• Next• River Island• Topshop & Topman• Zara

Mobile Phones

Carphone Warehouse Ltd• 25 Princes Street• 134 Princes Street• St James Centre, Leith Street• Cameron Toll Shopping Centre, Lady Rd

O2• 72-73 Princes Street• 135 Princes Street• St James Centre, Leith Street• Cameron Toll Shopping Centre, Lady Rd

Phones 4 U• 16-17 Princes Street• 119-120B Princes Street• St James Centre, Leith Street

The Orange Shop• 133 Princes Street• St James Centre, Leith Street

T-Mobile• 21 Princes Street• 113 Princes Street

Vodafone Retail Ltd• 24 Princes Street

3 Store• 74-75 Princes Street

Charity ShopsCharity shops are operated by charitable organizations for the purpose of fundraising. There is a wide selection of charity shops within the vicinity of the university central campus, between South Bridge and South Clerk street, and on the west side of the city, between Home street and Leven street. Most of their products are second hand items in very good condition ranging from clothes to toys and household items.

• Oxfam • British Heart Foundation • Save the Children• Shelter• PDSA• The Bethany Shop

Bargain StoresBargain stores sell consumer goods (kitchen ware, stationery, electrical items, batteries, etc.) at a low price.

Argoswww.argos.co.uk • 11-15 North Bridge

Edinburgh Bargain Stores• 5-9 St Patrick Square

Poundstretcherwww.poundstretcher.co.uk• 100-106 South Bridge• 42 Shandwick Place• 142 Lothian Road• 245 Gorgie Road

Ali’s Cave• 139-145 Lothian Rd

Poundlandwww.poundland.co.uk• 52 Nicholson Street• St James Centre, Leith Street

Co-operativesHearty Squirrel co-operative• Solidarity Goods, 35 Guthrie StreetOrganised by the Edinburgh University Co-Operative Society (EUCS), the Hearty Squirrel provides good raw food at affordable prices.For more information visitwww.eucs.wikidot.com

International Food

Specialist Shops

• Aihua (Chinese and Asian)

• Al-Medina (Middle East)

• Bismillah Food Store (Middle East)

• De Africa (African and Mediterranean)

• Deli Polonia (Polish and European)

• Hua Sing Ltd (Chinese and Asian)

• Janatha Food Store (Indian)

• Lupe Pintos (Mexican, Latin American, Spanish and Mediterranean)

• Made in France (French)

• Maqbool’s (Halal meat, Asian and Middle East)

• Orient Thai Market (Thai and Asian)

• Rajah’s Supermarket (Halal meat, Indian and Oriental)

• Red Sea Food Store (Halal meat, Middle East and Mediterranean)

• Salut le petit marche (French)

• Valvona & Crolla (Italian and Mediterranean)

Kosher Food

Although there are no kosher delicatessens in Edinburgh, you can buy bread and other limited items of food from specialist shops or from some larger supermarkets in Edinburgh. For more information, visit www.ehcong.com/KASHRUT_NEWS

SupermarketsThe following are the most popular supermarkets located around the city:

• Asda • Farmfoods• Iceland• Lidl• Morrisons• Sainsbury’s• Scotmid• Tesco

Please note that the following is a guideline only and you will find that products may cost more or less in different shops and supermarkets.

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Please see our map on pages 10-11for location of the following specialistshops and supermarkets.Please note that the following is aguideline only and you will find thatproducts may cost more or less indifferent shops and supermarkets.

Registering by appointment at the University (8 - 22 September)

You must make an appointment online to use this service:

www.ed.ac.uk/staff-students/students/new-students/visas/ police-registration

Appointment times:

8 September9am – 3pmSeminar Room 4, Chrystal MacMillan Building

12 September, 14 September & 16 September9am – 3pmSeminar Room 4, Chrystal MacMillan Building

21 September & 22 September 9am – 3pmConference Room, David Hume Tower

Documents required to register with the Police

To register with the police either at the university or at the Police Headquarters, you are required to bring with you the following items:

• Your passport

• One passport-sized photograph

• Your letter of acceptance from the University

• A fee of £34 in cash only please

Note: an additional fee of £34 is charged for a wife or husband. Children under the age of 16 do not need to register.

• Letter from sponsoring company/organisation (if applicable).

• Please write your home address and your UK address on a separate piece of paper.

Opening a bank account

Police registration

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This appointment-based service is beingprovided for those overseas studentswho are required to register with thepolice. Please check your passport which will clearly indicate if this is necessary.

The information below is an extract from our web materials about banking. For more information please go to www.ed.ac.uk/studying/international/finance/banking

Documents required• Proof of your identity (passport).• Proof of your status as a student (if you are opening a student account) such as your letter of offer or your matriculation card.• Proof of your address in Edinburgh(normally this will be a copy of your accommodation lease or a utility bill or a Council Tax statement).

For new students providing a proof of address in the UK is often difficult. To make things easier the University can provide you with a ‘letter of introduction’ to the following banks and branches. Please note that this letter may not be accepted at branches or banks not listed here.

Santander www.santander.co.uk• University Branch5/2 Bristo Square, EH8 9AL• 82 Newington Road, EH9 1QN• 31 Hannover Street, EH2 2EB

Barclays Bank www.barclays.co.uk• 1 St Andrew Square, EH2 2BD

Halifax/Bank of Scotland www.bankofscotland.co.uk• University Branch, Student Centre4 Bristo Square, EH1 1JB• 300 Lawnmarket, EH1 2PH• 91 Holyrood Road, EH8 9AL

HSBCwww.hsbc.co.uk• 118 Princes Street, EH4 2AA

Lloyds TSBwww.lloydstsb.com• 9-11 Clerk Street, EH8 8JH

Royal Bank of Scotlandwww.rbs.co.uk• University Branch61 Forrest Road, EH1 2QP• 30 Nicolson Street, EH8 9DL

How to request a Letter of Introduction (Bank letter)If you are in University accommodation, you will be able to download and print off a copy of the bank letter as soon as you take up residence.

Information about how to do this is available from Accommodation Services. If you are not in University accommodation then you can apply for a letter of introduction online at:

Once you apply, the International Office will mail you a letter of introduction or bank letter to your address in Edinburgh.

Students who are not in university accommodation can also present other proof of Edinburgh residence such as a lease from a recognised letting agency. Check with your preferred bank what they will accept.

Questions or problems?Contact the International Office: 57 George Square, Edinburgh EH8 9JUTelephone: 0131 650 4296Email: enquiries.international.@ed.ac.uk

www.ed.ac.uk/staff-students/students/new-students/money/banking

When you open a bank account, ask formonthly statements to be sent to you.Please keep these in case you need them for a visa extension. Remember to inform the bank if your address changes.

The International Office Chat and CoffeeWednesday 7 September

Time: 10am - 11amPlace: Faculty Room North, David Hume Tower, George Square

For those arriving prior to Freshers’ Week, this is an opportunity to meet the International Office staff and have a cup of coffee or tea in an informalenvironment. Bring your family along with you!

International DaySunday 11 September

International Day is a great opportunity to get advice, learn more about your upcoming academic and social life at Edinburgh, and meet new friends.

The programme consists of morning and afternoon sessions held in Appleton Tower, Teviot and Potterrow. First sessions start at 10.30am in Appleton Tower.

In addition to practical sessions on topics such as bank accounts and immigration, International Day covers the Edinburgh experience from the students’ point of view. Get involved right away by learning more about societies, sport clubs, and volunteering opportunities!

Finish the day with trying your hand at some traditional dancing at the Ceilidh in the Teviot Debating Hall or trying the Scottish cuisine in the Teviot Dining Room. Lunch deals will be available to attendees.

Sessions are designed for international undergraduates, postgraduates, and students with dependents.

Study Orientation Day for Taught Masters StudentsFriday 16 September

Time: 2pm – 5pmPlace: George Square Lecture Theatre

The university is running a half day programme for all new international students who are starting their Taught Masters programmes.

The orientation provides an opportunity for you to meet other students, to exchange ideas and to ask questions.

We hope that by participating you will:• gain a broad overview of teaching and learning environments at Edinburgh and expectations of Masters students• consider how you can make the most of your Masters’ experiences and find out about the support available.

This is a very popular event which students find informative and enjoyable – a good way to meet other students and find out about the university and the academic environment.

The International Welcome Centre

10-16 September

Opening Times:• Saturday 10 – Thursday 1510am – 4pm• Friday 16 September10am – 2pmPlace: The Study, Teviot, Bristo Square

Drop in to the Welcome Centre to meet other new international students, to relax, phone home and use the internet. This is also a place to find answers to your questions and get information and support. Some student societies will also be dropping in!

The International Students’ Centre (ISC)Opening Hours: Monday – Friday 12pm – 4pmPlace: 22b Buccleuch PlaceEdinburgh EH8 9LN

Membership in the ISC in FREE andautomatic for all Edinburgh Universitymatriculated students regardless ofnationality.

The ISC is run entirely by volunteers sowe are always looking for friendly andreliable people to donate an hour ortwo each week.

Volunteer perks include free tea and coffee and a party at the end of each term, but most of all, it is a great way to get to know a wide variety of people. If you are interested in becoming a volunteer, just get in touch with the committee or sign up during Freshers’ Week.

For more information, you cansubscribe to our newsletter (send usan email to isc@ed.ac.uk) or join usin Facebook (search for “InternationalStudent Centre Edinburgh”).Some of our activities during Freshers’ week include:

Your first week

Registration is necessary for this event:www.ed.ac.uk/staff-students/students/new-students/events/int-student/study-orientation-day

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Guided Tours of the University

Meet outside Teviot Debating Hall, or 5 minutes before the start of the tour at the ISC.

• Monday 12 September Times: 11.00, 14.00, 16.00• Tuesday, 13 September Times: 11.00 and 16.00

Pub Night

Meet outside the ISC.

• Tuesday 13 September Time: 21.00

Historical Tour of Edinburgh

Meet outside Teviot Debating Hall, or 5 minutes before the start of the tour at the ISC.

• Wednesday 14 September Time: 14.00• Friday 16 September Times: 13.00 and 16.00

Potluck (food evening) @ the ISC

Relaxed evening with international atmosphere, everybody welcome! FREE, but you have to bring some food to share with everybody else.

• Wednesday 14 September Time: 19.30

Climb Arthur’s Seat

Meet outside William Robertson Building or 5 minutes before the start of the walk at The ISC.

• Thursday 15 September Time: 14.00

Coffee Evening @ the ISC

• Thursday 15 SeptemberTime: 16.00 - 18.00

Volunteers Meeting @ the ISC

• Thursday 15 September Time: 18.00

Day trip to St. Andrews

Tickets £8 – on sale at the ISC or on International Day.

• Saturday 17 September Time: 9.30 – 18.00 Meeting point: ISC

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Supermarkets1 Asda

2 Farmfoods

3 Iceland

4 Lidl

5 Somerfield

6 Sainsbury’s

7 Scotmid

8 Tesco

Specialist Shops 9 Aihua (Chinese, Asian) 36 West Cross Causeway

10 Al-Medina (Middle East) 10 Nicolson Square

11 Bismillah Food Store (Middle East) 3 Nicolson Square

12 De Africa (African, Mediterranean) 163 Dalry Road

13 Deli Polonia (Polish, Bulgarian) 237 Leith Walk

14 Hua Sing Ltd (Chinese, Asian) 50 Ratcliffe Terrace

15 Janatha Food Store (Indian) 34-36 Montrose Terrace

16 Lupe Pintos Lupe Pintos (Mexican, Latin American) 24 Leven Street

17 Maqbool’s (Halal meat, Asian, Middle East) 38 Potterrow

18 Made in France (French) 5 Lochrin Place

19 Orient Thai Market (Thai, Asian) 162 Bruntsfield Place

20 Red Sea Food Store (Halal meat, Middle East) 35 Marshall Street

21 Rajah’s Supermarket (Halal meat, Indian, Asian) 3 Albert Street

22 Salut, le petit marche (French) 18 Teviot Place

23 Valvona & Crolla (Italian, Mediterranean) 19 Elm Row

University Accommodation Pollock Halls Reception

1 Blackwood Crescent

2 Causewayside

3 College Wynd

4 Darroch Court

5 David Horn House

6 East Newington Place

7 Fraser Court

8 Holland Annexe

9 Hermit’s Croft

10 Kitchener House

11 Kincaid’s Court

12 Mylne’s Court

13 Morgan Court

14 New Arthur Place

15 Richmond Place

16 Robertson’s Close

17 Sciennes

18 Sciennes Place

19 South Clerk Street

20 Warrender Park Crescent

21 Warrender Park Road

22 West Mains Road

Map

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International Office57 George SquareEdinburgh EH8 9JUT: +44 131 6504296W: www.ed.ac.uk/studying/internationalE: international.enquiries@ed.ac.uk