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115 South LaSalle | 111 West Monroe Tenant Information Manual

Welcome to the 115 South LaSalle | 111 West Monroe Building

Welcome to the 115 South LaSalle | 111 West Monroe building. This information manual was developed to provide our tenants with an overview of the policies and procedures, operations, emergency procedures and rules and regulations at 115 South LaSalle | 111 West Monroe.

115 South LaSalle | 111 West Monroe consists of three distinct, interconnected buildings. The 37 story West building located at 115 South LaSalle was designed by Skidmore, Owings & Merrill and was completed in 1974. The East and Center buildings, which share the address of 111 West Monroe, rise 23 and 21 stories respectively. The East building, also designed by Skidmore, Owings & Merrill was completed in 1958. The Center building, which is the original Harris Bank Building, was constructed in 1910 and was designed by Shepley, Rutan and Coolidge.

The property is owned by S BHBB Propco, LLC and was acquired in October 2015. The property is leased and managed by Hines, one of the largest privately held real estate development, investment, and management companies in the world (www.hines.com). Hines is committed to providing the finest in quality tenant service.

The material contained in this manual is prepared and supplied as a general guide for our tenants. Neither management nor ownership assumes any liability in connection with any of the information contained herein. Management also reserves the right to change any policy or procedure in this manual without notice, at any time, at its sole discretion. If at any time you need more detailed information regarding any building policy or procedure, please call the Office of the Building at (312) 357-0100.


Table of Contents

Section 1: General Building Information (pages 1-9) Building Address 1 Building Management 1 Holidays 1 Payment of Rent and Other Charges 2 Building Access 2 Visitor Registration 3 Elevators 4 Loading Dock 5 Major Deliveries and Moves 5 Mail Drop Off 7 Property Removal Passes 8 Signage 8 Phone Closet Access/Riser Manager 8 Cable Television 9 No Smoking Policy 9

Section 2: Tenant Amenities (pages 10-13)

Food Service 10

Sundry Store 10 Banking/ATMs 10 Concierge Service 10 Umbrellas 11 Fitness Center 11 Conference Center 11 Auditorium 12 Shopping 12 Bike Storage 12 Transportation 13 Parking 13

Area Amenities 13

Section 3: 115 South LaSalle | 111 West Monroe Services (pages 14-18)

General Maintenance 14

Overtime Heating/Air Conditioning 15 Locksmith 15 Window Washing 15 Housekeeping 15 Recycling 16 Security 16 Security Tips 17

Section 4: Building Rules and Regulations (pages 19-21)

Section 5: Emergency Procedures (pages 22-30)

Exhibits: (pages 31-37)


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BUILDING ADDRESS

115 South LaSalle 111 West Monroe Chicago, IL 60603

The building’s vanity address is “The Harris Bank Building”

BUILDING MANAGEMENT

Hines Interests Limited Partnership 115 South LaSalle Street Suite 2260 Chicago, IL 60603 (312) 357-0100 Phone (312) 357-0111 Fax

115 South LaSalle | 111 West Monroe is staffed with professionally trained management personnel. Office hours are Monday through Friday, 7:30am – 5:00pm, except holidays. At 5:00pm the Office of the Building phones are transferred to security. The main phone line is answered 24 hours a day, 7 days a week.

The Office of the Building has also created a building website, www.115lasalle-111monroe.com for the convenience of building tenants. The website includes a link to the work order request system, Building Safety Solutions online training, property information and contact information.

HOLIDAYS

The Office of the Building will be closed in observance of the following holidays:

New Year’s Day*

Memorial Day

Independence Day*

Labor Day

Thanksgiving Day

Christmas Day*

*When these holidays fall on a weekend, the Office of the Building observes the Monday or Friday designated as the Federal Holiday.

Section 1: General Information


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PAYMENT OF RENT AND OTHER CHARGES

Rent is due on the first day of the month. A rent schedule is delivered prior to the start of each calendar year; this schedule should be used to make each monthly rent payment. Invoices for miscellaneous services (key requests, overtime HVAC, etc.) are billed by the fifteenth of the following month, and are due within thirty (30) days.

Rent and miscellaneous invoice payments should be made payable to Hines Interest LP and mailed to: Hines Interests LP 33265 Collection Center Drive Chicago, IL 60693-0332 Courier Delivery: Bank of American Lockbox Services Hines Interests LP 33265 540 W. Madison, 4th Floor Chicago, IL 60661 Payments made via wire transfer should utilize the following information:

Bank Name: Bank of America Account Name: Hines Interests LP aaf S BHBB Propco, LLC, S BHBB Holdings LLC as Sole Member FBO MUFG Union Bank, NA

Account #: 4451112860 Incoming Fed Wire ABA: 026009593 Incoming ACH ABA: 111000012

Please do not bring payment for rent or any invoice to the Office of the Building; this will only delay the processing of your payment.

BUILDING ACCESS

Tenants have 24 hour, 7 days per week access to the building with the use of their building access card. Tenant employees that do not have or have forgotten their building access card will only be granted access after permission has been received from an authorized tenant contact. Building personnel are strictly forbidden from providing access into any tenant spaces for any tenant or contractor unless specifically directed by the Office of the Building and the access has been authorized by the tenant.

115 South LaSalle Street Entrance: The principal means of entering and exiting the West building is through the revolving doors on LaSalle Street.


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111 West Monroe Street Entrance: The principal means of entering and exiting the East and Center buildings is through the revolving doors on Monroe Street.

ADA Access: An ADA accessible door is located at the 111 West Monroe entrance. Individuals needing assistance accessing the building will be escorted by a member of the security staff.

VISITOR REGISTRATION

The 115 South LaSalle | 111 West Monroe buildings average over 250 visitors every weekday. All visitors requiring access to a tenant space must be registered with www.115lasalle.com or www.111monroe.com, our web-based visitor registration web site. When a registered visitor shows his/her identification to the Visitor Receptionist located in the main lobby of 111 West Monroe Building (1 East/Center) or on the 3rd floor of the 115 South LaSalle Building (3 West), it takes only a few seconds for the receptionist to print a guest badge and your visitor will be directed to your floor.

Unregistered guests will be asked to stand in a separate line where the Visitor Receptionist will call the tenant to ask permission for the visitor to access the space. To ensure timely access please have all visitors registered in advance as wait times for unregistered visitors can be lengthy.

This website was designed to allow you and your employees the ability to record and transmit, in real time, your daily and reoccurring visitors via the internet. It is a simple, easy to use system that will save both you and your visitors’ valuable time when entering the building.

To get your company set up in www.115lasalle.com or www.111monroe.com, please contact the Office of the Building at (312) 357-0100.

The below information pertains to events taking place in the building seven days a week, 24 hours a day.

1. No visitors will be permitted beyond the 1st floor reception desk of the 111 West Monroe building or the 3rd floor reception desk of the 115 South LaSalle building without appropriate registration. Only authorized employees and registered visitors will be allowed past security checkpoints.

2. All guest names must be entered into the visitor system; www.115lasalle.com or www.111monroe.com. Lists of names can be copied and pasted from e-mails, word or excel directly into the New Visitor section of the Visitor Security page ~ Please be sure to separate guests by line (enter key) and not by comma. Lists will no longer be accepted at any of the guest reception desks as a form of event notification/registration.

3. For large events with over 50 guests we ask that you contact the office of the building after the names have been entered into the system. This will give our office notice of the event and will ensure ample staff is on site to assist with the large number of guests arriving. A registration table may be required to be staffed by the business unit sponsoring the event, depending on the time of


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day, total number of visitors and how much notice we are given. Please call 312.357.0100 and details will be discussed on an individual basis.

ELEVATORS

115 South LaSalle | 111 West Monroe is equipped with thirty-one (31) passenger elevators and five (5) freight elevators (see Exhibit A, for elevator locations). Passenger elevators are fully automatic and are available 24 hours a day for tenant use. Elevator service in the building is divided as follows:

115 Building Floors Low rise bank B1, 2-13 Mid rise bank 3, 13-26 High rise bank 3, 8, 26-37 Freight Elevators (2) B3-37 111 Building Floors Low rise bank 1-8 Mid rise bank 8-18 High rise bank B1, 5, 8-12, 19-23 Freight Elevators (3) B3-23

Elevator Malfunctions: In the event that an elevator stops between floors, remember to remain calm. All of the elevators in the building are equipped with call buttons marked “Alarm” which are located under the rows of floor buttons. Should an elevator malfunction, press the Alarm button to notify building security staff. A member of the security staff will be in constant communication with you while the situation is resolved.

Freight Elevators: 115 South LaSalle | 111 West Monroe has five (5) freight elevators located in the service corridor leading to the loading dock of the building. Freight elevators are available on a first-come, first-serve basis during normal business hours (6:00am to 6:00pm, Monday through Friday). Use of the freight elevators for deliveries or moves after hours must be scheduled at least 24 hours in advance by calling the Office of the Building at (312) 357-0100.

Freight elevator lobbies are not to be used for storage or for unwanted items. Additionally these areas are also part of the primary route of access for emergency personnel and are to be kept clean of trash and debris at all times. Items found in the freight lobbies may be disposed of without notice at tenant’s cost.

115 Building Freight Elevator Dimensions:

Car 18: 5’ wide x 8’ deep x 10’ high; Hatch 12’9” high; Door opening 96”x42”; Weight capacity 5,000 lbs.

Car 19: 5’6” wide x 8’ deep x 10’ high; Hatch 12’9” high; Door opening 96”x48”; Weight capacity 5,000 lbs.


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111 Building Freight Elevator Dimensions:

Car 13: 5’7” wide x 5’5” deep x 7’3” high; Hatch 10’8” high; Door opening 84”x48”; Weight capacity 3,000 lbs.



LOADING DOCK

The loading dock is open Monday through Friday from 6:00am until 6:00pm. The loading dock is located on Marble Court, the one-way alley running east to west on the south side of the building. All deliveries must be directed through the loading dock. Delivery personnel must enter through the dock, show proper identification and sign in before building security will allow access to the building.

It is the tenants’ responsibility to notify the Office of the Building of any deliveries (excluding courier service). Deliveries during normal business hours are limited to 30 minutes. Any deliveries requiring more than 30 minutes will need to be scheduled after normal business hours and will have a charge associated with the opening and monitoring of the dock. The total bill back will be based on actual invoiced totals with the appropriate administration fee mark-up as stated in the lease. Dock access will not be allowed after hours or on weekends unless advanced notice has been given to the Office of the Building.

Building Management reserves the right to stop any unauthorized deliveries and may request that they be rescheduled at an appropriate time.

The dock entrance height is 12’3”. There are five bays; two of the bays have platform lifts. Weight capacity for the lifts is 8,000 lbs.

Each tenant must make the necessary arrangements to transport the items to their suite at the time of delivery. Building personnel are not equipped for such tasks and no items may be stored on the dock.

MAJOR DELIVERIES AND MOVES

Furniture deliveries and moves must be scheduled on weekends or after 5:00pm on weekdays. Moves must be coordinated through the Office of the Building at least 48 hours in advance. Again, a fee will be associated with security opening and monitoring the dock area for such deliveries. The total bill back will


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be based on actual invoiced totals with the appropriate administration fee mark-up as stated in each tenant’s individual leases

The moving company’s certificate of insurance that meets the Building’s insurance requirements must be submitted to the Office of the Building prior to the move date.

Please be aware that the tenant is responsible for moving all supplies, furniture, fixtures and personal property into, within and out of the building.

You and your movers must adhere to the following rules; it is recommended that a copy of these procedures be given to the moving company prior to the move:

1. Since use of the freight elevators is on a first-come, first-served basis, it is advantageous to reserve an elevator as soon as a confirmed move date is available. Under no circumstances are passenger elevators to be used for moving equipment, furniture, boxes, etc.

2. To reserve a freight elevator, please contact the Office of the Building at (312) 357-0100 to schedule an available time.

3. All moving companies must be approved Union mover and submit a certificate of insurance prior to the start of any move. For information regarding coverage requirements, certificate holders and additional insureds, please contact the Office of the Building.

4. Should the tenant require a Courtesy Staff officer to coordinate and/or monitor the move, or maintenance personnel for clean-up, the Office of the Building can arrange these services at a charge to the tenant at the then current rate per hour.

5. The tenant is responsible to see that the moving/delivery company adheres to the prescribed rules and regulations regarding their move or delivery.

6. The protection of building corridors, doors, stairwells, elevator floor coverings, public areas, lobbies and service areas is the responsibility and expense of the tenant and/or moving company. More specifically:

a. Protection of building floor covering by masonite or plywood along the prescribed route of movement through the building as outlined by the Office of the Building.

b. Protection of elevator lobbies, building corridors, and doors by cardboard, plywood, or other pre-approved materials by the Office of the Building.

c. The protection of elevator and entrance door frames by 2x4 boards at 90 degree angles taped to the door frame is required.


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d. The movement of materials, furniture, etc. is limited only to those corridors, stairwells, elevators, and service areas designated by the Office of the Building.

7. It is recommended that a pre move and post move be set up with the Office of the Building to note any damage.

MAIL DROP OFF

USPS: The United States Postal Service delivers mail to the building Monday through Friday (excluding holidays). Delivery times are subject to adjustment by the USPS. The USPS has made the decision not to deliver mail directly to tenant spaces, so it is brought to the Office of the Building and then delivered to your suite by building personnel. For outgoing mail, USPS drop boxes are located in the lobby of the 115 building behind the first floor escalators and in the 111 building near the main entrance. The pick-up times at these boxes are currently:

Monday – Friday: 9:20am, 11:30am, 3:30pm Saturday: 1:05pm

The US Post Office reserves the right to change the hours of collection at any time.

Building policy prohibits the use of carts used in the transportation of mail in the passenger elevators and on escalators to prevent damage and injury.

Mail of any form may never be left on the floor as it may be stolen and poses a hazard to others. Packages which do not fit into the drop boxes should be taken directly to the Post Office.

If you experience problems with your mail service, please contact the Post Office at: Supervisor Chicago Post Office 211 South Clark Street Chicago, IL 60604-9998 Telephone Number: (312) 427-0016 Private Mail Service/Express Mail Couriers (FedEx, DHL, UPS, etc.): Tenants contracting directly with private express mail couriers will be served per individual agreement reached with courier(s). These couriers will be allowed past security to your space. To send an outgoing express mail package, you may either call for direct pick up from your office or bring your packages to the drop boxes located in the lobby of the 115 building behind the escalators.

Messenger Letters & Small Package Delivery: All incoming packages are received at the Loading Dock and will be delivered to your suite by building personnel. Messenger delivery personnel will not be allowed past security personnel.

If you have an outgoing package that is to be picked up by a courier, call the dock at (312) 529-5259 and tell them that you have a package to be picked up. Advise the dock of the name of the courier that will be picking up the package. A building staff member will come to your suite, collect the package and take it


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to the courier center/dock for pick up. Then call the courier of your choice to order pick up of the package. The courier will pick up the package from the loading dock and deliver it to its final destination.

PROPERTY REMOVAL PASSES

As a part of our security program, we require a property removal pass to accompany any item(s) not readily identifiable as personal property that is being removed from the building. The property removal passes can be obtained by calling the Office of the Building at (312) 357-0100 or by downloading the form directly from the building website (www.115lasalle-111monroe.com) under the tenant services tab. The removal pass must be signed by an authorized employee of the tenant and must be presented to a building security officer when exiting the building. Please see your office administrator to confirm authorized signatures

SIGNAGE

All signage that is placed in building common areas, or that is visible from outside of tenant space, must be approved in writing by the Office of the Building.

Signage that would need approval includes but is not limited to:

Event signs and/or directional signs for events in the auditorium, conference facilities and lobby

Event logos

Sponsor signs

Posters

Directional signs for a large number of guests coming to the building to meet with a tenant

If a sign is needed, please email a proof of the sign(s) with the desired placement to Delilah Ledesma at [email protected] for review. If it is a directional sign, the Office of the Building will print and place up to two (2) signs in sign holders at the approved location.

Posters that have been approved by the Office of the Building that are larger than 22”x48” are required to be places on easels. Easels are available through the Office of the Building.

PHONE CLOSET ACCESS/RISER MANAGER

115 South LaSalle | 111 West Monroe provides and maintains a sophisticated communications riser system within the building in order to provide our tenants with reliable, state of the art communications and to maintain and improve the quality of the building’s telecommunication infrastructure.

This is a “closed building” which means Prime Communications 1, Inc., our Riser Manager, is the only vendor that can extend circuits through the riser closets. Prime Communications 1, Inc. can be reached at


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(312) 364-0303. In case of a communications emergency, please page Prime at (888) 551-3220 and they will assist you.

CABLE TELEVISION

DirecTV is available for tenants in the 115 South LaSalle building. For more information on rates and installation, you can go to www.directv.com or call (888) 777-2454.

NO SMOKING POLICY

115 South LaSalle | 111 West Monroe is a non-smoking building. Smoking is prohibited in all areas within the building.

As of January 16, 2006 the City of Chicago passed the Clean Indoor Air Ordinance which prohibits smoking in most public places and places of employment in the City of Chicago. Smoking is prohibited within 15 feet of the building entrances. Exhibit B highlights the designated smoking areas for the building which are located in the alley south of the building. Smoking in any other area is strictly prohibited.

Each tenant of the building will be responsible for enforcing the no smoking ordinance within their leased space. Any fines issued by the City of Chicago for violations of the ordinance will be passed on to the tenant responsible for the violation.


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FOOD SERVICE

115 South LaSalle | 111 West Monroe has a 270 seat full service cafeteria run by Aramark. The cafeteria offers an array of breakfast and lunch items. Aramark also offers catering service for large or small meetings. For more information or to set-up catering service, please contact Aramark at (312) 461-5481 or go to www.aramarkcafe.com.

GRK Greek Kitchen – Modern Greek restaurant, offering fresh, healthy food in a quick and casual environment. Located on the ground floor of the 111 West Monroe building on Clark Street. Store hours are Monday through Thursday, 10:30am to 8:00pm and Fridays, 10:30am to 3:00pm.

BARBER SHOP

Established in 1805, Truefitt & Hill remains the world's oldest barbershop as stated in the Guinness Book of records. If you are looking for the finest in men's grooming, Truefitt & Hill's unmatched product quality and services are located around the corner. Located on the ground floor of the 111 West Monroe building on Clark Street. Store hours are Monday through Friday, 8:00am to 6:00pm and Saturdays, 8:30am to 2:00pm.

SUNDRY STORE

Mid-City Card and Gifts is conveniently located in the lobby of the center building just inside of the 111 West Monroe entrance. They carry a variety of newspapers, snack foods, beverages and sundry merchandise. Store hours are Monday through Friday 7:00am to 5:00pm, except holidays.

BANKING/ATMS

A full service BMO Harris Bank retail branch is located on the lobby level of the 115 S LaSalle building. In addition there are two (2) ATMs located in the 115 lobby and two (2) ATMs located in the 111 lobby.

CONCIERGE SERVICE

The Office of the Building has contracted a concierge service, Corporate Concierge Services. They provide first class concierge services and event planning. Their team members have a combined 50 years of experience that includes hotel, corporate, residential, commercial and personal services.

The concierge staff can arrange any of the following:

Restaurant recommendations and reservations

Theatre/Event tickets

Flower deliveries

Gourmet baskets/gift bags

Meeting planning & Reminder Service

Hotel reservations

Section 2: Tenant Amenities


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Contract negotiations

Site selection

Travel and lodging arrangements

Block or hard to find event ticket acquisition

Guest speakers, entertainment

For more information on their services, go to www.corporateconcierge.com, or call 312.516.0605

UMBRELLAS

115 South LaSalle | 111 West Monroe has umbrellas for temporary use by tenants. To borrow an umbrella, please see a member of the Concierge or Security staff at the 3W desk in the 115 building, or the lobby desk in the 111 building. When you ask for an umbrella we will require you to fill out your contact information at the desk. This information will be paired with the umbrella that you are checking out. If an umbrella is not returned we will follow up with a phone call reminder. To make this a successful program for all tenants to enjoy, please remember to return your umbrella after each use. You will not be issued an umbrella if you have any outstanding.

FITNESS CENTER

Located on the 7th floor of the East building, the 115 South LaSalle | 111 West Monroe Fitness Center contains state of the art cardiovascular equipment, weight machines, locker rooms, showers and free towel service. Please contact the Office of the Building at (312) 357-0100 for more information on joining the Fitness Center.

CONFERENCE CENTER

115 South LaSalle | 111 West Monroe Conference Facilities are located on the 8th floor of the West Building, and are designed to meet the needs of any tenant requiring a meeting room. There are a total of ten separate rooms located within the Conference Center that can comfortably accommodate anywhere from 6 to 75 people (see Exhibit C). If you wish to use the conference facilities please call the Office of the Building at (312) 357-0100 and an Event Guidelines & Procedures booklet will be sent to you detailing the procedure for using these facilities to make sure your event is a success.

Primary Conference Rooms: (Rooms 800, 801, 802, 805)

These rooms can accommodate 25 people classroom style and up to 45 people seated theater style with no tables.

There is a wall that can be removed to connect rooms 801 and 802 that can accommodate anywhere from 50 to 90 people.

All rooms are equipped with white boards, projections screens in the ceiling and electrical outlets throughout the room.

Perfect for depositions, firm recruiting, or large staff meetings.


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Breakout Rooms: (Rooms 806, 807, 808, 809, 810, 811)

13’x 9.5’ rooms accommodate 6 people comfortably.

All rooms are equipped with two white boards

The environment here is well suited for breakout session from a larger conference or small meetings.

Rental Rates: All reservations are on a first come first serve basis and may not be booked more than one year in advance. The rental rates have been established on a full or half day basis. A half day means any morning session ending no later than 1 pm or any afternoon session beginning no earlier than noon, that does not exceed more than five (5) hours. Any reservation over the five (5) hour time limit will be considered a full day reservation. Additional rates will apply for extended use of the facility after 5:00 pm, for extra security personnel and overtime HVAC. All cancellations must be made by the cancellation date given to you at the time of booking or five days prior to your event. If proper notice is not given, appropriate usage charges will be applied. Please call the Office of the Building at (312) 357-0100 for current room rental rates.

AUDITORIUM

A 358 seat auditorium is located on the 8th floor of the West building. 250 seats are located on the main level and 108 on the balcony, an area that is wheelchair accessible. It is an ideal location for holding executive meetings, large presentations or panel discussions. The lobby area outside of the auditorium is perfect for hosting a social hour or gathering before or after events.

Any tenant that would like to reserve the auditorium should call the Office of the Building at (312) 357-0100 and an Event Guidelines & Procedures booklet will be sent to you.

All reservations are on a first come first serve basis and may not be booked more than one year in advance. If the auditorium is booked outside of normal business hours, extra charges will apply for HVAC and extra security personnel. Please contact the Office of the Building for current rental rates.

If you are serving food at your event, Aramark is conveniently located in the building and can be reached at (312) 461-5481. We do not require that you use Aramark; outside caterers may also be utilized.

SHOPPING

LOFT – Women’s clothing. Located on the ground floor of the 111 West Monroe building on Monroe Street.

BICYCLE STORAGE

115 South LaSalle | 111 West Monroe has a bicycle storage room located on the Lower Level of the West Building that can accommodate 20 bikes. Anyone that would like to utilize the bike storage room should contact the Office of the Building at (312) 357-0100 to reserve a space. The bike room can only be


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accessed from the loading dock and is open Monday through Friday, 24/7. It will be closed on weekends. The cost to use the bike room is $100 per rider for the year

TRANSPORTATION

Conveniently located in the heart of the LaSalle Street financial district, 115 South LaSalle | 111 West Monroe is a short walk to Metra and CTA L rail stations. In addition, many bus routes run within blocks of 115 South LaSalle | 111 West Monroe. The following websites can provide additional information on public transportation: www.transitchicago.com or www.metrarail.com

PARKING

There is no parking at The Harris Bank Building; however, there are over 2,500 parking spaces within three blocks of the building. (See Exhibit D).

AREA AMENITIES

For additional information on area amenities, please see Exhibit E.


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Tenant employees that are authorized to request services have been given user names and passwords to access the building’s work order request system which is called Electronic Tenant Solutions (ETS). We recommend only authorizing one or two people per tenant to request service. All requests for work should be submitted through the ETS online system, unless there is an emergency. If there is an emergency (smoke smell, leak/flood, etc.) call the Office of the Building at (312) 357-0100 immediately!

Any charges for work requests that are billable will be billed to the tenant on their monthly work order invoice.

GENERAL MAINTENANCE

Many general maintenance items can be handled by our on-site 24/7 engineering staff.

To submit a work order request, go to the building’s website www.115lasalle-111monroe.com and click on Login. Log-in to the Workspace site, click on Service Requests > New Service Request. If you are entering the work order on behalf of another employee, please be sure to enter their name and phone number so that our engineers can locate the person/area that needs work. Please make sure to enter a detailed description of the problem including the specific location (e.g. NW corner, John Doe’s cubicle, Room #2095, Ladies Restroom).

If an individual has been authorized by your company to enter work request but do not have a log-in, please contact the Office of the Building at (312) 357-0100. Detailed instructions on how to use the ETS online request system have been given to all tenant contacts. It will be the responsibility of the administrators to forward this document to all company approved users. Please contact the Office of the Building, if you should need to obtain the instructions.

Note for BMO Harris Bank Employees: BMO Harris Bank employees are required by BMO Harris Bank policy to send all work order requests to the Corporate Real Estate Help Desk at (888) 333-7627 with the above information, as well as the cost center to charge for billable service related to the work.

Hot/Cold Calls: Please note that if you are experiencing a problem with the temperature in your area, it is very important to notify the Office of the Building. We will make every effort to address comfort calls within 30 minutes. Space heaters are strictly prohibited and will be confiscated if found. In addition to being a safety hazard and against City of Chicago fire code, space heaters can disturb the accuracy of building thermostats and cause employees in the surrounding areas to be too cold.

Light Bulb Replacement: Some tenants have agreements in place to have the engineering staff perform regular light sweeps within their space. If you would like to set up a similar agreement, please contact the Office of the Building at (312) 357-0100. If you do not want to set up regular agreements but need bulbs changed, please submit a work order using the ETS online request system. Tenants are responsible for the cost of lamp replacement within their space.

Section 3: 115 South LaSalle | 111 West Monroe Services


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OVERTIME HEATING/AIR CONDITIONING (OT HVAC)

Air conditioning and heating will be provided during the normal building hours of 8:00 a.m. to 6:00 p.m., Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday (or per the requirements of your lease).

When air conditioning or heating is required during "non-business" hours (weekends and after 5pm on weekdasy), please call the main number (312.357.0100) and Security will forward all information (contact, floor, and requested times of OT HVAC). The cost will be at the then current rate per hour per the tenants lease.

To ensure the building is staffed appropriately, all requests must be submitted no later than 3:00pm on any business day of the desired ventilation. Notification must be given by 3:00pm on the business day immediately preceding any Holiday or weekend service requests.

Note for BMO Harris Bank Employees: BMO Harris Bank employees are required by Harris Bank policy to send all work order requests to the Corporate Real Estate Help Desk at (888) 333-7627 with the above information, as well as the cost center to charge for billable service related to the work. If the request should come in after business hours, please be sure to call the main number in addition to the Harris Bank Help Desk.

LOCKSMITH

The building uses a proprietary key way system provided by Glavin Security. Prior to a tenant move in, the tenant should provide the Office of the Building with a written request for their keying requirements. This request should include the number of keys that are needed for each lock. Additional keys can be requested at any time by submitting a work order. Please allow two to three days for delivery of the new keys as they must be ordered through Glavin. Tenants are responsible for the cost of key duplication.

WINDOW WASHING

The building’s exterior and interior windows are cleaned several times annually. Tenants will be notified prior to each interior window washing cycle. The lobby windows, interior and exterior, are cleaned on a monthly basis.

HOUSEKEEPING

Standard janitorial services are provided Monday through Friday, excluding holidays, after regular business hours. Standard office cleaning includes: vacuuming, dusting, emptying trash, etc. as specified in your lease. During business hours, porter and janitorial service is provided for restrooms, elevators, elevator lobbies and general public areas of the building.

Special cleaning requests, large trash removal requests and small move requests will be billed to the tenant on a time and material basis. Porters are not available for large moves during the day; all large moves must be scheduled after 5:00pm.

Trash Removal: Boxes and other small packages that need to be thrown away should be clearly marked with an orange “Throw Away” sticker. Please contact the Office of the Building at (312) 357-0100 to


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request these stickers. If there is an excessive amount of trash stickered for removal, the tenant will be charged for the labor to dispose of the items.

Dumpsters: If you have a large quantity of trash that needs to be removed, you can rent a dumpster from the Office of the Building. The charge for the use of the dumpster will be billed on the monthly work order invoice. Please contact the Office of the Building at (312) 357-0100 for current rates. Open top dumpsters are also available for large items such as file cabinets and desks. Our trash hauling vendor can provide 20 or 30 yard open top dumpsters, depending on the amount of material you need to dispose of. The charge for the use of the open top dumpster will be billed on the monthly work order invoice, please contact the Office of the Building at (312) 357-0100 for current rates and to schedule this service.

It is a fire code violation to store any items in the service elevator lobbies. Any items left in the service elevator lobby will be discarded!

RECYCLING

115 South LaSalle | 111 West Monroe has successfully implemented a building-wide recycling program. The building currently recycles most paper and cardboard, aluminum, glass and plastic bottles.

Paper Recycling: Desk-side recycle bins are located at each desk, and are used for recyclable paper only; see Exhibit F for a complete list of items that are acceptable.

All wet waste, including food, paper towels, Kleenex, etc. is to be placed in the trash containers which are lined with black can liners. Any paper contaminated with food cannot be recycled. Each employee is responsible for properly disposing of recyclable and non-recyclable materials.

Glass/Aluminum/Plastic Recycling: Containers for glass, aluminum, plastic recycling should be located in a centralized area, such as a kitchen or break room. These containers are lined with green can liners. See Exhibit F for a complete list of acceptable items.

Contact the Office of the Building at (312) 357-0100 for additional information on recycle programs or to request recycling containers, charges for these containers may apply.

SECURITY

115 South LaSalle | 111 West Monroe Security Officers are on duty 24 hours a day, 7 days a week. To contact building security, call (312) 357-0100.

The contracted 115 South LaSalle | 111 West Monroe Security is responsible for security in the lobbies, dock area and all common areas within the building. Individual tenants of 115 South LaSalle | 111 West Monroe are each responsible for the security of their respective areas and may call upon the Building Security to assist them at any time. Please note that tenants occupying a full floor are responsible for the security of all areas of the respective floor.

Building Security Officers are not armed and are only intended to serve as protection for the building and as a deterrent to crime. Actual enforcement of local laws is the role of the Chicago Police who should be contacted along with the Office of the Building if a crime or situation requiring the use of force occurs.


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Please remember that security is everyone’s responsibility. Valuables should be stored in a safe place and doors locked after hours. The Office of the Building or Building Security should be contacted if any strangers behaving in a suspicious manner are noticed in the office areas. Only with tenant cooperation can a secure building be maintained.

SECURITY TIPS

Building Management takes many precautions to protect tenant property; however, tenants are wholly responsible for the security of all persons and property within their suite. By following a few simple rules, much can be done to eliminate or reduce incidents of theft or intruders.

Never leave a suite door unlocked while the reception area is unattended, even if it is only momentarily. This may be the single, most important rule to prevent thefts and intruders from entering your suite. They know it is not uncommon for reception areas to be left unattended, especially when a firm is opening up for the business day and at the close of the business day.

Rear doors or secondary entrances should be kept locked at all times.

Hang coats and wraps away from the entrance to the office to reduce the possibility of their being easily stolen while you are busy. Keep valuables out of sight at all times. A minimum amount of cash should be kept in the office. Both stamps and cash should be locked in an office safe.

Keep purses and gift packages out of sight and locked inside a cabinet or desk if possible.

Lock desks when not seated at them.

The building prohibits all solicitors and peddlers. While there are many legitimate solicitors, most tenants do not desire to be bothered. Please call the Office of the Building immediately to report all solicitors and peddlers so they may be properly escorted from the building.

Do not let persons other than your employees and clients into building restrooms.

Building personnel are always ready to properly identify themselves. Persons posing as working for the building which you may not readily recognize should be reported to the Office of the Building or the Security Control Room immediately. Every tenant has the right to question all those who enter their suite for proper identification.

Receptionists should be instructed to keep all visitors in the reception area, and ask the person being visited to come out and greet the visitor. Delivery and service personal should be escorted to their work location rather than directing them. This will reduce the possibility of unauthorized people entering unauthorized areas within your office.


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Following your own instincts is critical. If there is ever any doubt or you don’t feel right about an individual in your suite, hallway, elevator or restroom, immediately call The Office of the Building to investigate.


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*Rules and Regulations may be amended or changed at any time at the building manager’s discretion.

1. Sidewalks, doorways, vestibules, halls, stairways, elevator lobbies, and other similar areas shall not be obstructed by tenants or used by a tenant for any purpose other than ingress to and egress from the leased premises and for going from one part of the building to another part of the building.

2. Plumbing fixtures and appliances shall be used only for the purpose for which they are designated, and no sweepings, rubbish, rags, or other unsuitable materials shall be thrown or placed therein. Damage to any such fixtures or appliances resulting from misuse by a tenant shall be paid for by said tenant, and Building Management shall not in any case be responsible therefore.

3. No signs, advertisements, graphics, or notices shall be painted or affixed on or to any windows or doors or other part of the building except of such color, size and style approved in writing by Building Management, and such places shall be first approved in writing by Building Management.

4. Building Management shall provide all locks for doors in each tenant's leased area at tenant's expense, and no tenant shall place any additional lock or locks on any door in its leased area without Building Management's written consent. All requests for duplicate keys shall be made to the Office of the Building.

5. Tenants shall refer all contractor's representatives and installation technicians to Building Management for Building Management's supervision, approval, and control before the performance of any contractual services. This provision shall apply to work performed in the building, including, but not limited to, installations of telephones, and telecom equipment, electrical devices and attachments, and any and all installations of every nature affecting floors, walls, woodwork, trim, windows, ceilings, equipment, or any other physical portion of the building.

6. Any movement of furniture or office equipment into or out of the building or the dispatch or receipt of any bulky material or merchandise which requires the use of the elevators or stairways or movement through the building's entrances or lobby shall be restricted to such hours as Building Management shall so designate. All such movement shall be under the supervision of Building Management and such manner as agreed upon and pre-arranged by the tenant and Building Management.

All movement of the above listed items which shall require the use of an elevator shall be restricted to the building's freight elevator. Such pre-arrangement, initiated by the tenant, shall include a determination as to the limitations for safety or other concerns which may prohibit any article, equipment, or any other item from being moved into the building. Tenants are to assume all risks concerning the damage of any articles which are moved and the injury to any persons engaged in such movement. This includes any equipment, property, or personnel of Building Management that is damaged or injured in connection with providing this service for a tenant. Building Management shall not be liable for the acts of any persons engaged in this work or for any damage or loss to

Section 4: Building Rules and Regulations


20

any of said property or persons resulting from any act that is connected with such service performed for a tenant.

7. Prolonged use of freight elevators is restricted to weekends and weekdays after 5:00 p.m. or before 8:00am. Such use must be coordinated with the Office of the Building prior to the date of use to provide authorization and prevent conflicts. All requests are required to be submitted to the Office of the Building for review and approval at least 24 hours prior to elevator use.

8. Dock use is only allowed for loading and unloading of trucks, vans and automobiles. No messengers or personal visits will be allowed. All deliveries or pickups will be limited to 30 minutes. Those staying longer than 30 minutes or not signing in with the dock guard are subject to tow at the vehicle owner’s expense. No parking is allowed on the loading dock at anytime. Any exception to dock rules or special parking privileges must be confirmed by the Office of the Building. Loading Dock hours are Monday through Friday 6:00am to 6:00pm. To schedule use of the Loading Dock after 5:00pm or on weekends, please contact the Office of the Building at (312) 357-0100.

9. All damage done to the Building by the movement of tenant's property or done by a tenant's property while in the building shall be repaired at the expense of such tenant. A tenant shall notify the Office of the Building when heavy equipment (such as office safes) is to be moved in or out of the building, and such moving shall be done under the supervision of a member of the management or courtesy staff after written permission is received from the Office of the Building. Persons employed to move such property must be acceptable to Building Management.

10. Corridor doors, when not in use, shall be kept closed and locked.

11. Each tenant shall cooperate with Building Management's employees in keeping its leased area neat and clean. Unless tenant is responsible for the cleaning of its own space pursuant to its own Lease Agreement, Tenant shall not utilize any person for the purpose of such cleaning other than the building's cleaning and maintenance personnel.

12. Nothing shall be swept or thrown into the corridors, elevator shafts, or stairways. Empty cartons, boxes, or other large items to be discarded are to be placed in the freight elevator lobby with an orange "Please Throw Out" sticker on them and not deposited in any public corridor. Please call the Office of the Building to request "Please Throw Out" stickers if needed.

13. No machinery of any kind shall be operated by any tenant within its leased area without the prior written consent of Building Management.

14. Tenant shall not tamper with or attempt to adjust the temperature control thermostats within the leased premises. Building engineers shall make all adjustments of thermostats.

16. No birds or animals shall be brought or kept within the tenant's leased area.

17. Building Management reserves the right to revise, amend, or rescind any of these rules and regulations without notice and to make such other rules and regulations as in its judgment shall, from


21

time to time, be needful for the safety, protection, care, and cleanliness of the building, the operation thereof, the preservation of good order therein, and the protection and comfort of all tenants.

18. No article which is explosive or inherently dangerous is allowed in the Building, including space heaters.

19. Tenants shall cooperate and participate in all recycling programs established for the Building by Landlord or any governmental agency.

20. Room-to-room canvasses to solicit business from other tenants of the Building are not permitted; Tenant shall not advertise the business, profession or activities of Tenant conducted in the Building in any matter which violates any code of ethics by any recognized association or organization pertaining to such business, profession or activities.

21. To the extent permitted by law, Tenant shall use reasonable efforts to prohibit picketing or other activity which would interfere with the business of Landlord or any other tenant or occupant of the Building, or distribution of written materials involving its employees in or about the Building (other than within the premises), expect in those locations and subject to time and other limitations as to which Landlord may give prior written consent.

22. Tenants shall not cook, otherwise prepare or sell any food or beverages in or from the premises or use the premises for housing accommodations or lodging or sleeping purposes except that tenant may install and maintain vending machines, coffee/beverage stations and food warming equipment and eating facilities for the benefit of its employees or guest, provided the same are maintained in compliance with applicable laws and regulations and do not disturb other tenants in the Building with odor, refuse or pests.

23. Tenant shall not permit the use of any apparatus for sound production or transmission in such manner that the sound so transmitted or produced shall be audible or vibrations therefrom shall be detectable beyond the premises; nor permit objectionable odors or vapors to emanate from the premises.

24. No smoking, eating, drinking, loitering or laying is permitted in the common areas of the Building except in designated areas.

25. Landlord may require that all persons who enter or leave the Building identify themselves to security guards, by registration or otherwise.

26. Tenant shall comply with all safety, fire protection and evacuation procedures and regulations established by the Landlord or any governmental agency and shall cooperate and participate in all reasonable security and safety programs affecting the Building.

27. Weapons are not allowed on the premises in accordance with Illinois law, specifically the building does not allow concealed carry pursuant to 430 ILCS 66/65.


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EMERGENCY NUMBERS

Police Department:

Emergency ................................................................. 911

Chicago Police Department ....................... 312-746-6000

Illinois State Police ................................. 1-847-294-4400

Fire Department:

Emergency .................................................................. 911

Chicago Fire Department ........................... 312-744-6666

Medical:

Emergency .................................................................. 911

Illinois Poison Center ................................. 312-942-5969

In a medical emergency, direct the ambulance to use the 115 South LaSalle or 111 West Monroe Street entrance to the building, whichever is closest to the person experiencing the medical emergency. After phoning the paramedics at 911, call the Office of the Building at (312) 357-0100 to alert them that an ambulance is on the way. The Building Security Staff will await the arrival of the ambulance and expedite their entry into the building and up to the floor via the freight elevator to the person in need. Please have a co-worker meet the paramedics and building security personal at the freight elevators to escort them to the location of the person in need.

Never use “The Harris Bank Building” when calling in an emergency; always use 115 South LaSalle or 111 West Monroe Street when speaking with the 911 operator.

GENERAL INFORMATION

115 South LaSalle | 111 West Monroe was designed to minimize the chance of a life-threatening emergency and reduce damage in the event that one occurs. The building's fire and life safety system consists of smoke and heat detectors, a sprinkler system, a smoke evacuation system, automatically unlocking stairwell doors and an emergency communication system. The buildings fire life safety system is monitored 24 hours a day from the Security Control Room and at the main fire life safety system located at the 111 West Monroe Street desk. The system is also monitored off site by ADT.

Section 5: Emergency Procedures


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Safety Suggestions:

1. Any unusual odor should immediately be reported to the Office of the Building by calling (312) 357-0100.

2. Know the location of the nearest fire extinguisher and stairwell exit. 3. Know who your Floor Captains and Emergency Preparedness Team members are and where they are

located. 4. Keep stairway exits clear of any obstructions. 5. Do not overburden electrical outlets with more than one plug per receptacle. 6. Never use elevators to evacuate in a fire situation.

FIRE DRILLS

115 South LaSalle | 111 West Monroe tenants are encouraged to participate in our bi-annual fire drills. Fire drills are an integral part of the building's fire safety plan. All employees should cooperate with the instructions of their Emergency Preparedness Teams. All tenants will be notified in advanced of the date and time of the building fire drills. We also ask that each tenant submit the names and floor locations of any employee(s) who may need special assistance in the event of an evacuation, this information is kept confidential and only given to emergency personnel responding to an emergency at the building.

EMERGENCY PREPAREDNESS TEAM

It is each tenant's responsibility to appoint a Floor Captain and members of an Emergency Preparedness Team to coordinate evacuation efforts in the event of an emergency.

The following is a brief description of the responsibilities of each member of the Emergency Preparedness Team. The Floor Captain will inform each member of the team of his or her responsibilities. The Floor Captain should also assign individuals to back up each member of the primary team in the event of vacation or illness.

There are five (5) primary positions of the Emergency Preparedness Team. Each of these individuals has an extremely important job to perform in the event of an emergency. The following contains extensive descriptions of the responsibilities of each of the members of the Emergency Preparedness Team.

Floor Captain: The Floor Captain is responsible for emergency coordination and reporting of any potential or actual emergency condition to the Office of the Building at (312) 357-0100. The Floor Captain is also responsible for organizing his/her Emergency Preparedness Team members and making sure emergency procedures are carried out correctly.

Duties

Primary coordinator for the entire Emergency Preparedness Team located on his/her floor. All correspondence, communication and notices will flow through the Floor Captain for dissemination to the rest of the team, and ultimately to the personnel on the floor.


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Assist in developing and enhancing emergency response procedures based on specific needs of the floor.

Direct evacuation and responses to emergencies when they arise.

Ensure that all Emergency Preparedness Team members know their assigned duties and locations in case of an emergency.

Assist in training office personnel in evacuation procedures. Assist in conducting evacuation drills coordinated by the Office of the Building that will be conducted for each floor biannually.

Provide the Office of the Building with the names of members of the Emergency Preparedness Team and update them in writing when changes occur.

Provide the Office of the Building with the names and work location of individuals with special needs who would require assistance in an evacuation and update this list as necessary.

Notify members of the Emergency Preparedness Team to evacuate the floor when their duties have been completed.

The Floor Captain should be the last person to evacuate the floor.

Notify Building or Fire Department Personal on the main level that your floor has been cleared or assistance is needed on the floor.

Searchers: Under the supervision of the Floor Captain, Searchers are responsible for finding and evacuating all personnel from their work area of the floor. After the Searchers area is clear, searchers will inform the Floor Captain that the area is clear and follow any further instructions that are given by the Floor Captain.

Duties

Check all areas including offices, cubicles, conference rooms, file rooms, reception areas, washrooms, etc.

Close all doors after being checked but do not lock them.

Place a yellow Post-It Note knee high or lower on the doors that have been searched. These will inform building personnel and the fire department that this area has been searched and evacuated.

Advise anyone that you encounter of the emergency and insist on their evacuation of the floor.

Stairwell Monitors: Under the direction of the Floor Captain, Stairwell Monitors are responsible for checking their assigned stairwell for fire or smoke and for assisting in the orderly evacuation of personnel off of the floor.

Duties

Take position at his/her assigned stairwell and assist personnel in evacuating the floor.

Before opening the stairwell door, feel it with the back side of your hand, checking for heat; if no heat is felt, the stairwell door should be opened slowly to inspect the stairwell for heat or smoke before allowing anyone to use the stairwell for evacuation.

If heat or smoke is encountered, the stairwell Monitor will remain near the door and direct personnel to another stairwell for evacuation.

Instruct personnel to form a single line and proceed down the right hand side of the stairwell.


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Supervise and monitor evacuation flow. Remember to remain calm and remind everyone evacuating to do so in an orderly manner.

Be prepared to answer questions of personnel evacuating the floor; including relocation and other information evacuees may require.

Remain at the stairwell exit until instructed to leave by the Floor Captain or a Searcher that has evacuated the floor or if the situation becomes unsafe at any time.

Once you reach the relocation floor, check in with a member from the building staff relay any information that you may have; i.e. the floor has been totally evacuated, someone with special needs is left inside the stairwell on the landing of the floor and needs assistance, etc.

Elevator Monitor: Under the direction of the Floor Captain, Elevator Monitors are responsible for making sure no one tries to use the elevators in the event of a fire evacuation. Once any of the building fire detection alarms is activated, all elevators are recalled to the lobby level of the building (Elevator/Fireman Recall) and are not available for use.

Duties

Be familiar with the building evacuation plan and the locations of all stairwells on the floor.

Direct personnel to the nearest stairwell.

Remain at the elevator bank until instructed by the Floor Captain or a Searcher. If the situation becomes unsafe at any time, proceed to the nearest stairwell and evacuate the building.

Aide to Individuals with Special Needs: Under the direction of the Floor Captain, the Aide to Individuals with Special Needs is responsible for the evacuation of disabled individual(s), pregnant women, or anyone that may need assistance.

Duties

Assist the special needs person to whom he/she is assigned to the stairwell for evacuation of the floor. If the special needs person is unable to descend, the aid should stay with the person until all personnel have evacuated the floor and all personnel from the floors above have passed, and then place the special needs person in the stairwell on the floor landing. The aid can stay with this person or proceed down to the relocation floor to pass the information onto building personnel that someone is in the stairwell and needs assistance. Fire Department personnel will bring the person that needs assistance down the stairs. The stairwells are fire rated for one and one half hours. The special needs person will be safe within the stairwell until the fire department arrives. If the aid stays with the special needs person, the aid will inform the Stairwell monitor that both are staying within the stairwell and to inform building personnel of their location.


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FIRE AND SMOKE

When evidence of fire is detected, remain calm and dial 911. Be sure to use the address, 111 West Monroe or 115 South LaSalle Street, when speaking with the 911 operator.

1. After contacting the Chicago Fire Department, immediately contact the Office of the Building at (312) 357-0100. Be prepared to tell the receptionist or the security officer your building address, floor and suite number, the location of the fire, its type and severity, if possible.

2. Inform your Floor Captain. Alert all others in the immediate area.

3. Do not attempt to fight a fire that appears to be out of control or threatens your safety. If possible, close the door to the room where the fire is located and all doors in the immediate vicinity on the floor. This will help contain the spread of fire and smoke. If the fire is small enough to be controlled by fire extinguishers, hand-held chemical fire extinguishers are located on each floor. To operate the extinguisher, follow these simple instructions:

Remember PASS: P -- Pull locking pin A -- Aim at base of fire S -- Squeeze trigger S -- Sweep spray back and forth at the base of fire

4. Listen for instructions over the emergency communication system. You will receive emergency instructions that will be broadcast to the entire building or to individual floors from the Emergency Control Center.

Remember; never use an elevator in a fire situation. Always use the nearest stairwell.

EVACUATION

In the event of a full floor evacuation due to fire, the fire floor, two floors directly above and five below will need to relocate. Relocation should be achieved using the building stairwells. Do not use elevators for emergency evacuation. Evacuation of additional floors will be by order of the Chicago Fire Department once they are on site.

During the evacuation process, please follow the instructions listed below:

1. Listen for instructions over the building's emergency communication system and your Emergency Preparedness Team members.

2. Do not return for personal belongings.

3. Close, but do not lock, doors behind you.


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4. Check for stragglers, especially in the perimeter offices and washrooms.

5. Before opening any doors, feel the surface for heat. If the door is hot, proceed to another exit. Heat may be an indication of fire on the other side of the door.

6. Keep calm and walk quickly. Relocation will be through one of the five stairwells in the building. ALWAYS RELOCATE DOWN – NEVER ATTEMPT TO GO TO THE ROOF.

7. If smoke is present, stay low and crawl along the floor. The cleanest air is near the floor. If possible, cover your nose and mouth with a wet cloth such as a handkerchief or towel.

8. If you are instructed to evacuate the building entirely, proceed to the nearest stairwell and go down to the ground floor; then proceed to your reassembly point. Reassembly points should be at least two (2) blocks away from the building.

Once the Fire Department deems it is safe to return to your work area, you will be advised to resume normal business operations.

MEDICAL EMERGENCIES

The City of Chicago Emergency Medical Service Number is 911. Be sure to use the address of 111 West Monroe or 115 South LaSalle Street when speaking with the 911 operator.

1. Immediately after you have contacted the paramedics, contact the Office of the Building at (312) 357-0100. Be prepared to give the receptionist or the security officer your building address, floor, suite number, tenant name, specific location of the injured person, and the nature of the injury so we may assist in directing the emergency personnel to the emergency area.

2. Medical personnel will arrive to the floor via the freight elevators. Please assign someone from your company to stand by the freight elevators to meet the ambulance attendants and guide them to the injured person.

It is imperative that you contact the Office of the Building to ensure that assigned building personnel are alerted to the pending arrival of the ambulance. Building personnel will expedite their transportation to the floor of the injured/sick person via a service elevator which will be held on the ground floor awaiting their arrival.

CIVIL DISTURBANCES

Upon receiving notification that a civil disturbance threatens the building or its occupants, call 911 and advise the Chicago Police Department of the situation. Be sure to use the address of 111 West Monroe or 115 South LaSalle Street when speaking with the 911 operator.


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Immediately after you have contacted the Chicago Police Department, contact the Office of the Building at (312) 357-0100. For the protection of personnel and company assets, tenants should:

1. Stay out of the main corridors of the building.

2. Stay away from exterior windows.

3. Lock the main entrance door if the demonstrators are on your floor.

4. Notify all employees and visitors about the civil disturbance and warn them to avoid personal contact with the demonstrators; do not make any comments or statements to anger the demonstrators.

5. Ask all employees and visitors to avoid leaving the building.

6. If demonstrators penetrate your floor, warn employees and visitors to be alert for "unattended” and "suspicious" items that were carried in by the demonstrators, i.e. clothing, knapsacks, bags, etc. Also warn them not to touch, move, disturb, or cover any suspicious items that are left. If any suspicious items are discovered, contact the Office of the Building immediately and follow the procedure outlined in the "Bomb Threat - Physical Evidence of a Bomb" section of this manual.

BOMB THREAT

It has been clearly proven that the vast majority of these calls are indeed false alarms, meant only to disturb the normal work of a person or company. However, at no time should any call be regarded as just another false alarm. The following guide will be useful. When a call is received, there are several things to do:

1. Keep the caller on the line as long as possible.

2. If possible, signal a co-worker to dial 911. Tell the 911 operator to have the call traced. Be sure to use the address of 111 West Monroe or 115 South LaSalle Street when speaking with the 911 operator.

3. Obtain as much information from the caller as possible.

a. Time bomb is to explode. b. Location of bomb. c. Description of bomb. d. Time call is received. e. Exact wording used by caller. Write it down if possible. f. Voice of caller (male, female, dialect, etc.). g. Reason for threat. h. Background noise.


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4. The Bomb Threat Telephone Report which follows this section may be useful in helping you record exactly what the caller is saying.

5. After the caller has hung up, call the Office of the Building at (312) 357-0100 immediately to report the threat.

6. Inform your Floor Captain of the situation.

7. The Floor Captain, their Emergency Preparedness Team members, and the Building Staff will make a complete search of the suspected area. It will be the responsibility of the Floor Captain to identify any suspicious items or packages which do not belong in the space. If a suspicious item is identified, the Chicago Police Department police will then investigate the object.

8. Building staff personnel will search the buildings command areas, restrooms, stairwells, vacant spaces and building closets.

9. The decision to evacuate is ordinarily left to the tenant unless physical evidence of a bomb is found.

10. If you determine that your employees and visitors are in imminent danger -- and you cannot reach the Office of the Building by telephone in a reasonable length of time -- you may determine it prudent to exercise your independent judgment and move or evacuate your personnel without being given specific routes to follow.

Should the Building or another tenant receive a bomb threat, you will be advised and informed of any specific details. You may then decide whether you will evacuate.

PHYSICAL EVIDENCE OF A BOMB:

In the event that you discover an item that you suspect to be a bomb, do the following:

1. Call 911 and advise the Chicago City Police Department. Be sure to use the address of 111 West Monroe or 115 South LaSalle Street when speaking with the 911 operator.

2. After phoning the Chicago Police Department, contact the Office of the Building immediately at (312) 357-0100.

3. Do not touch the item in any manner.

4. Do not use radio equipment to transmit messages.

5. Inspect your work area, but do not touch or remove any suspicious objects.

6. If you determine that your employees and visitors are in imminent danger -- and you cannot reach the Office of the Building by telephone in a reasonable length of time -- you may


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determine it prudent to exercise your independent judgment and move or evacuate your personnel without being given specific routes to follow.

Please see Exhibit G; Bomb Threat Telephone Report

OTHER EMERGENCIES

Tornadoes or Severe Weather: In most cases, advance warning in the event of a tornado, severe storms or high winds is not likely. If we become aware of impending severe weather, building personnel will monitor the weather and tune into local news cast for additional information. If conditions warrant, building security will notify building tenants via the building Public Address System that severe weather is in the area and for tenants to begin moving into the core areas of the building (i.e., stairwells, restrooms, elevator lobby) taking cover.

Whenever possible, do not enter the lobby or leave the building. The greatest danger will be that of flying glass and objects; therefore, attempt to relocate where the maximum numbers of walls are between you and the exterior of the building. Once weather conditions improve, building security will give all tenants in the building the “all clear” announcement.

Power Failure or Flooding: In the event of a Power Failure or Flooding, the closing of the building may be recommended, depending on the severity of the problem. The building is equipped with a backup generator that will provide emergency lighting and power to one elevator per bank of elevators so tenants can exit the building. If evacuation is necessary, tenants will be given instructions via the buildings Public Address System.

Other Safety Hazards: Please contact the Office of the Building at (312) 357-0100 immediately when any of the following occur:

Storm Damage

Water Leaks

Smoke

Odor or other evidence of escaping natural gas or chemicals

Explosion

Theft/Vandalism

Accident

Glass Breakage

Any situation that you feel poses a threat to the occupants of this building


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Exhibit A

Elevator Locations


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Exhibit B

Designated Smoking Areas

Designated

Smoking Area

Designated

Smoking Area


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Exhibit C

Conference Center/Auditorium

Conference Rooms

Break Out Rooms

Auditorium

Auditorium 800

802

801

805 806 807 808809 810 811


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Exhibit D

Surrounding Parking Locations/Rates

Name & AddressOpen to

the publicMonthly rate

Monthly rate 5-10 spots

Monthly rate 10+ spots

No. of total spots

Pre-paid tickets

Hourly Rates / Specials

Standard Parking 172 W Madison 312-704-0068

Yes $289 Negotiable Negotiable 1400

$18 for one 12 hour ticket.

(must purchase a min of 10 cuopons)

Early Bird - in by 7am, out by 1pm $20

Evening - in by 4pm, out by 12am $14

0-20 mins $6 21-40 mins $15 41-60 mins $19 61-120 mins $25

121min + $32

System Parking 120 North LaSalle

312-407-0207Yes

Monhtly Rate: $400

City Employee: $240

County Employee: $280

Negotiable Negotiable 350$220 for packet

of 10 ($20 a day)

Early bird - in by 8:30am for $22 0-30 mins $18 30-60 mins $22 60-120 mins $30 3-12 hours $34

12 + hours $36 (per day)

System Parking 230 W Washington

312-236-2600Yes

$320 (plus one time processing fee of

$50)

$289 with 3+ Spots (plus one time processing fee of $50, per

person)

$289 with 3+ Spots (plus one time processing fee of $50, per

person)

1400

$18 a day for 12 hours or $26 for 24 hours. (Must be purchased in

packs of 50)

Sunrise - in by 5am-7am(5hr min) for $16

Morning - in by 7:01am - 8am (5hr min) for $20

0-20 min $6 21-40 min $13 41-60 min $20 61-80 min $26

81- 12 hours $31 12-24 hours $36

System Parking, Inc. (Valet )

181 W. Monroe 312-236-3949

Yes $390 Negotiable Negotiable 240

$24 for one day (sold in packs of

ten, must purchase a min of 10 cuopons)

Early Bird - in by 8:30pm $20 Evening - in at 4pm out by

11:00pm $14 0-20 mins $5

21-40 mins $14 41-60 mins $19 60-90 mins $23 1.5-12hours $27 12-24 hours $34

Imperial Parking 201 West Madison

312-960-0700Yes

$320 (plus a $40 deposit)

Negotiable Negotiable 1100+

Cost on a per company basis.

Contact the number provided to speak with a representative

Morning #1 - in by 7am, out by 6pm $16 (5hr min)

Morning #2 - in by 8am, out by 6pm $20 (5hr min)

0-20 mins $6 21-40 mins $14 41-60 mins $20 61-80 mins $26 81-12 hrs $30 12-24 hrs $36

Inter Parking 145 South Wells (Valet Service) 312-986-5880 For Pricing:

312.617.4212

Yes $320 $285 NegotiableAppoximently

350$200 for packet

of 10 ($20 a day)

Early Bird - in by 8:30am $19 0-30 mins $4

31-60 mins $12 1-1.5 hours $18 1.5-2 hours $20 2-12 hours $24 12-24 hours $28


35

Exhibit E

Area Amenities


36

Exhibit F

Recycling Programs


37

Exhibit G

BOMB THREAT TELEPHONE REPORT

Name of person receiving call:

Name of supervisor notified:

Time call received: : AM/PM Time call reported: : AM/PM Actual words used by caller (as close as possible): Name of building/company/individual call was directed to: Location of bomb (if given): Reason for threat (if given):

Time bomb is to explode (if given): : : AM/PM Voice of caller: Male Female Child Accent

Unknown Familiar Comment

Caller appeared to be: Calm Angry Nervous Serious Drunk Sober Comment Background noise (describe): Person making this report (signature): Date:

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