welcome to the 23 things online summit! - webjunction · welcome to the 23 things online summit!...

The MaintainIT Project

Welcome to the23 Things Online Summit!

March 3, 200911 AM Pacific, Noon Mountain, 1 PM Central, 2 PM Eastern

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The MaintainIT ProjectFor phone access, dial 1-866-915-8780 and click on phone icon below to get your unique PIN

Collaborators:

•MaintainIT

•WebJunction

•State Library of Kansas

•Topeka and Shawnee County Public LibraryCindi Jennifer Brenda David


Special Guest Presenters:

•Helene Blowers

•Jen Maney and Mala Muralidharan

•Ann Walker Smalley and Ruth Solie

•Michael Sauers

•Bobbi Newman

•Shirley Biladeau


Today’s Agenda:

• Introduction

1. Helene Blowers (interviewed by David King)

2. Jen Maney and Mala Muralidharan (interviewed by Cindi Hickey)

3. Ann Walker Smalley and Ruth Solie (interviewed by Brenda Hough)

4. Michael Sauers (interviewed by David King)

5. Bobbi Newman (interviewed by Brenda Hough)

6. Shirley Biladeau (interviewed by Cindi Hickey)

• Questions and Answers (facilitated by Stephanie Gerding)


How it all began… Helene Blowers


Today’s Agenda:

• Introduction X1. Helene Blowers (interviewed by David King) X

2. Jen Maney and Mala Muralidharan (interviewed by Cindi Hickey)







Brought to library staff in Arizona by theBaker’s Dozen Team at Pima County Public Library Sherrie Baltes

Lisa BunkerLiz DanforthShawn FleckenNatalie Fruciano

John HowleyLisa LaskarisJen ManeyJennifer NicholsSho Ikeda

With generous funding and support from the Arizona State Library, Archives & Public Records

http://bakersdozenarizona.wetpaint.com/


What was it?

Online self-paced learning program for library staff and volunteers

around the entire state of Arizona

No - classes- driving

- meetings

13 Discovery Exercises


13 Things in 13 Discovery Exercises1. Wikis

2. Avatars, Identity and Privacy

3. Google and Gmail

4. Digital Downloads

5. Blogs

6. RSS and RSS Readers

7. Bookmark Storage and Access

8. Social Networking Sites

9. Photo Sharing

10. Online Gaming

11. Podcasts and Vidcasts

12. Chat / Instant Messaging

13. Video Sharing


Setting up our program

• Got permission for PCPL to do a program

• Borrowed ideas• Emerging Tech team chose the

Things• Partnered with Arizona State Library,

Archives and Public Records• Put it all together on the wiki and ran

with it


Everybody is doing itThe more we know about these tools, the more we can help people and the more we can connect to their lives.

Libraries are part of communitiesThese technologies provide extraordinary possibilities for us to reach out into the community and to enhance our services.

These tools are powerfulWeb 2.0 technologies have the potential to help us improve internal & external communications.

Why we wanted people to know about these tools…


Goals

• Encourage exploration of Web 2.0 and new technologies by library staff in Arizona.

• Provide staff with new tools(that are freely available on the Internet) to better support the role of libraries as places of discovery in our communities.


OutcomesStaff in Arizona:

• became familiar with a variety of web 2.0 tools and websites and how they are used

• feel more prepared to help library customers who ask about web 2.0 tools and websites

• have a better understanding of how libraries use web 2.0 tools to reach out to library users and non-users


Rules

• Give yourself and others permission to play

• Make time for discovery

• Have fun!


How we approached this program

Failure


What we did right:•We are unique

•Curriculum written for this program•by our subject experts


What we did right:•We are unique, part 2

•Avatars•Online gaming•Digital downloads


What we did right:•Tone

•Fun•Playful•Encouraging


What we did right:•Logo

•2.0-ish•Whimsical•Captures tone


What we did right:•Wiki

•It’s a social community! •Friending•Complimenting•Discussion boards•Creating pages•Messaging•Posting photos•Embedding video


What we did right:• Modeling

• Model behaviors!• Discussion• Sharing


What we did right:• Tech Fairs

• Worked best when we were invited.

• Great for one-on-one and getting started.

• Food!


What we did right: • Presentations

• Great for getting started and introducing the program.

• Increased membership.

• Reached out to a few people at a time.


What we did right: • Graduate Assistant

• Get yourself one!


Survey Statistics


What we did right:• Cool Outcomes

• Connections between people • Rural library participation• Early and late beginners• Staff, time shortages didn’t damper enthusiasm• People discovered at home• Dial up won’t stop us• Empowerment• Not just for young people anymore!


What we would do differently

More modeling



More communication



More advocates



More facilitation



More incentiveseven small ones…


Final Numbers

Total Users: 467

# Completed: 64

Completion Percentage: 13%


I really like the idea of being able to access my bookmarks anywhere! So far, I'm not crazy about

Delicious. I had no difficulty setting up an account on my work pc but, once I tried to add bookmarks, my computer S...L...O...W...E...D down considerably and I became impatient.

Last night I spent several hours searching the web and using delicious to keep track of what I found. It was way fun. This could get addicting!

On Bookmark Storage


A huge "well done" to the author of this Thing! I learned so much, and feel infinitely more capable of discussing why gaming is a legitimate part of public library service…this Thing was informative and fun. Thank you!

OK, this has been my least favorite thing so far. I haven't played a video game since Frogger in the early '80s and that was enough for me. Once I figured out how to actually play a game, I quickly got bored with it. It's all just too physically passive.

On Gaming


I did the blog thing and, though I don't think I will end up spending a lot of time blogging, I am glad to know how easy it is to create one, and to follow others. Now if a library patron asks me how to set up a blog, I will know how to assist him or her.

Okay, so now I have a blog. Now what? I've never been able to maintain a diary for more than three or four days, so doubt that the blog will fare much better.

On Blogging


I am having a lot of fun with this!Previously I had plenty of blogs I read, but I'd do it the old way, going to each site as it occurred to me. Now I'm finding Google Reader really easy to use. I like how everything is clean, organized, and looks the same, plus there's no ads from each of the sites cluttering things up.

Well, I have to say Google Reader made it incredibly easy to subscribe to RSS feeds. However, all that stuff shooting at you can just become overwhelming. The feeds I chose, all news feeds, were quick picks and not well thought out. There is so much volume that I pretty much look at it as junk mail.

On RSS


Today’s Agenda:

• Introduction

1. Helene Blowers (interviewed by David King) X

2. Jen Maney and Mala Muralidharan (interviewed by Cindi Hickey) X







Minnesota’s 23 Things on a Stick

Ruth Solie & Ann Walker Smalley

http://23thingsonastick.blogspot.com/


Minnesota’s 23 Things on a Stick


Weekly newsletter sent to all registered participants


What MN Did Right

• Seven partners• A lot of promotion—

postcards/stickers• Mentors• Commented on all the

blogs• Weekly newsletter• MLA/MEMO

presentations & activities• Changed lives!


MN Statistics 2008

1600 registered participants with blogs from school, public, academic, & special libraries

600 Finished all 23 Things

38% finish rate

Finishers’ Incentive


Today’s Agenda:

• Introduction X1. Helene Blowers (interviewed by David King) X


3. Ann Walker Smalley and Ruth Solie (interviewed by Brenda Hough) X






Nebraska Learns 2.0


Nebraska Learns 2.0

23 Things - 16 Weeks

15 CE Credits - 9 MP3 Players

http://L2ne.blogspot.com/2008/09/home.html


Vital Statistics

• blogs created by participants: 165• blog posts by participants: 2383 (2406)• comments left on the NEL2 blog: 2257• e-mails sent amongst NLC staff: 345• Participants who finished: 83


Participant Quote:

“This discovery program also "forced" me to try things I probably never would have used before. I tweeted! I added to a wiki! I was at a library board meeting 2 weeks ago and we were discussing slide show presentations for some reason.... One of our board members said that slide show presentations were so hard to transport from computer to computer because they take up so much space blah, blah, blah.... I told them about SlideShare!”

―To the Library…. and Beyond!


How YouTube could be used at the library

“I just briefly mentioned this to one of my 13-year-olds who asked me what I was doing. His immediate response was: "It would be perfect for the library because there are so many "how-to" YouTubes. Ones that explain all kinds of ways to make things and how things work, and experiments you can learn from." “

- Denise's Learning Experience


Quote from Participant:

“And now, when watching tv (Brothers and Sisters last week) when they mention Twitter, I can actually say "I have done that!".”- bksrgr8


Confidence:

“I can’t even begin to explain the amount of confidence you have given me in the world of technology” – bksrgr8

“When I first started this class I was really nervous. . . . Upon completing each ‘Thing’ my confidence grew. Before long I could hardly wait to learn the next ‘Thing.’”

– VC’s Blog


Community:

“I really enjoyed the feeling of community we created here. . .” – To the Library… And Beyond!

“Tackling the question of take-aways – Wow, I feel more connected to other library people through reading their blog posts, profiles, etc. . . . . I want to meet some of these bloggers that I only know through their blog names.”– Dancing Thoughts from Cranefarm

“As a learning tool, this has been awesome – I have seen so much interaction and mutual assistance among my staff during our journey to Thing #23.” –hplmeanderings


Participant Quote:

“Web technology as far as software is concerned is becoming fascinating for me. The more I learn, the more I want to learn. Once I'm homebound these technologies will allow me to communicate in another way other than just the telephone. Taking this course was probably one of my wife's better ideas!”- 1pigeonracer


Nebraska Learns 2.0

What did we learn?


Nebraska Learns 2.0

Future Plans

Now What?


Today’s Agenda:

• Introduction X




4. Michael Sauers (interviewed by David King) X5. Bobbi Newman (interviewed by Brenda Hough)




Missouri River Regional Library

Bobbi Newman

http://mrrllearning.blogspot.com/


Today’s Agenda:

• Introduction X




4. Michael Sauers (interviewed by David King) X

5. Bobbi Newman (interviewed by Brenda Hough) X6. Shirley Biladeau (interviewed by Cindi Hickey)



Idaho Commission for LibrariesSpecial Projects Library Action Team

Shirley Biladeau


What & Why SPLAT?

• Vision 2020 – 2005• 3 year commitment• Attend quarterly meetings• Pledge – Build, share, use, and work


Why SPLAT 101?

• Encourage Play & Discovery• Fail-Safe• Online Learning• Free and Fun• Format


Best Practices

• Simple• Informal• Communicate• Anyone Can Learn Attitude• Mentors• Supportive• Flexible


Lessons Learned

• Many want – few deliver• Hungry for knowledge• Many make lite the work!• Keep it simple• Make it relevant


Future SPLAT 101s

• March 16 – SPLAT Re-dux• Same topics – content refreshed• Possibly again in the fall with different

topics• Links on ICFL & WebJunction Idaho

http://splat.lili.org/splat101x/intro

http://libraries.idaho.gov or http://splat.lili.org/


Today’s Agenda:

• Introduction X




4. Michael Sauers (interviewed by David King) X

5. Bobbi Newman (interviewed by Brenda Hough) X

6. Shirley Biladeau (interviewed by Cindi Hickey) X



Questions?? and Answers!!

• Helene Blowers • Jen Maney and Mala Muralidharan

(Arizona’s Baker’s Dozen)• Ann Walker Smalley and Ruth Solie

(Minnesota’s 23 Things on a Stick & More Things on a Stick)

• Michael Sauers (Nebraska Learns 2.0)• Bobbi Newman (Missouri River Regional

Library Learning 2.0)• Shirley Biladeau (Idaho’s SPLAT 101)


Contact Information:

• Brenda Hough, [email protected]

• Cindi Hickey, State Library of Kansas [email protected]

• David King, TSCPL [email protected]• Jennifer Peterson, WebJunction

[email protected]• Michael Porter, WebJunction

[email protected]• Helene Blowers, LibraryBytes

http://librarybytes.com• Jen Maney, AZ Baker’s Dozen

[email protected]• Ann Walker Smalley, MN 23 Things on

a Stick [email protected]

• Michael Sauers, NE Learns 2.0 [email protected]

• Bobbi Newman, MRRL’s Learning 2.0 [email protected]

• Shirley Biladeau, ID’s SPLAT 101 [email protected]

Thank you all!


Stay Involved

On WebJunction– webjunction.org/social-software– Continue the discussion– Access the session archive– Keep sharing your strategies and INNOVATE

On MaintainIT– http://www.maintainitproject.org

Questions– Email [email protected] or [email protected]– Or find us on WebJunction


WJ Learn Together Project

• March focus on Customer Service and Interpersonal Skills

• Featured discounted course: The Customer's Voice. Enroll in March and you'll receive a 50% discount.

• Join fellow learners in the Group: Customer Voice to share insights and discoveries as you work through the self-paced course.

• We’ll start with a live Wimba kick-off of the Learn Together Project on March 12!

welcome to the 23 things online summit! - webjunction · welcome to the 23 things online summit!...

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