We’re right behind you. For sure.IT security solutions for companies and private users

Many companies find themselves wondering what goes on in their customers’ heads. We prefer to focus on what we can do so that you have as little as possible on your mind, at least when you are surfing the Internet or working on your PC. In fact, we believe you should be able to do that at any time without ever having to worry or think too hard about it.

On the following pages, we would like to introduce you to a few of the customers for whom we were able to provide peace of mind, and explain how we did it.

04 Avira for private users 06 Avira for companies 08 Support and Avira resellers 10 System integration

12 The challenges of the World Wide Web 14 Our technologies 16 About us

18 Our references

04

Clearing a securepath for youon the Internet There are lots of people who shop and bank on the Internet. Then there are those who just like to surf and write emails. And there are people who seldom use their PC to access the Internet, but use it mainly for offline tasks.

Before deciding which category you fall into, it’s better to ask yourself a different question: How much do you enjoy surfing the Internet? We see the Internet as a world of unlimited opportunities, and we think that exploring it must be precisely three things: Fun, fun, fun.

That is why we provide worry-free products for every type of Internet user. Whether you’re a beginner or a pro, or whether you’re a family user with children who have limits for when and where they are allowed to surf.

If you choose to use Avira, then you will not only be well-protected but also be-come an important member of our Avira virus-fighting community. We ensure continual improvements to our products and help make the Internet even more secure thanks to every one of our 100 million-plus users – who are all helping prevent the spread of viruses and malware. Each and every one of our users is able to provide feedback and suggest improvements. And because everyone can report new and unknown viruses directly to our laboratory, via AntiVir ProActiv, it’s our customers who enable us to immediately send out system updates to all customers.

Inotherwords,everynewAvirauserhelpsimproveyoursafesurfingexperience.Welcometothecommunity.

Avira for private users

05

06

So that you can look forwards

07

Avira for companies

Company successes don’t happen overnight. Of course it helps if all your computer systems are working normally – so that you can send that email offer to a prospective customer, or receive web-based orders because your new online shop is humming along nicely. Sometimes the key to business success is simply to make sure your computers and your network are working smoothly.

And that’s where we come in – helping to create smooth workflow for company networks of all sizes with our security software.

From a user perspective, all you need to worry about is the straightforward, central administration of our anti-virus protection, for an almost-endless range of opera ting systems. Here’s a tip: We offer product bundles, enabling you to protect multiple computers under the same license – naturally at a discount.

Nomatterwhetheryouareasmallormidsizedcompany,publicoreducational institution,ora largeenterprise,wehaveanti-virusproductsthatwillhelpenableyourbusinessvelocity.

08

09

How we cover your back

Support and dealers

Twenty-five percent of the world’s citizens are online; of these only 23 percent are lucky enough to enjoy a super-fast broad-band connection. Of those, one in 10 is an Avira user. And what happens when one of these millions of users has a question?

That’s easy: you can ask one of our certified trade partners. They’re located around the world, and are happy to provide you with advice and support. We work with partners to provide face-to-face support because we know that although the Internet is a convenient way of getting Avira protection, sometimes it’s best to ask a person.

So, in the unlikely event that your Avira product doesn‘t do what it does best, which is to quickly and easily protect your PC against viruses, malware and other attacks, while also conserving system resources, simply give us a call. Our support team speaks your language and can be relied upon to provide good advice: 90 per-cent of all questions are instantly resolved during the first call. We offer business customers dedicated support – and promise that anyone using the free version of our Antivirus product can get help and information 24 hours a day directly from our online support forum. Of course this advice is free of charge.

Andwhatcanwedoforyou?

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11

Sometimesthere’s more thanmeets the eye

System integration

When you think of virus protection, you think of the Internet. Of secure online banking. Of “stop spam” emails. Of your PC. And perhaps of your company network. But you probably don’t think of the scales in a butcher’s shop.

A huge amount of our revenue is invested directly back to where it came from: into our products. We believe that a truly good product sells itself. That is why we invest more into development and tests than our competitors. This helps make our software particularly reliable, efficient, and popular – and this explains why it’s found in unusual places – like the butcher’s scales.

Why is this? Because today’s scales send data over the Internet. Avira software is installed to ensure that the scales send only data, and not unwanted viruses.

Askoursystemintegrationexpertswhatwecoulddoforyou.

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Watching yourback to protect against ambush

The World Wide Web and its perils

We are not the only ones working to make your (online) life easier. We’re working hand-in-hand with Internet service pro-viders, computer vendors, websites, online shop operators, and many others to tackle cyber crime.

In the past, viruses were just a pain in the neck because they crippled PC operating systems or would paralyze parts of the PC. These days, viruses are far more sin-ister than a competition between hackers to see who has the most original idea – since the Internet also provides a range of completely new opportunities for cyber criminals.

These people have only one goal: to make as much money as fast as they can. They try to achieve this by sending counterfeit emails, developing specially-prepared websites, and creating spy software. Their goal, for example, to gain access pass-words for online bank accounts, or a company’s as-yet-unprotected intellectual property.

Avira gives you something to counter this: the latest technology, the most up-to-date virus laboratories in the world, and a more than 100 million-strong commu-nity of users. You’re safer with Avira thanks to strong protective software, and the continual feedback that our laboratories receive from our users.

Soinotherwords,relax.

The latest information regarding web threats can be found in theAvira TechBlog: http://techblog.avira.com

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Giving cyber criminals the brush-off

Our technologies

If you are interested in the technical side of virus hunting, this article is for you, as it explores the Avira AHeAD technology.

This is not just a play on the words “head” and “ahead” but also indicates that we are the industry leaders with this smart technology, thanks to the many leading ideas that AHeAD includes. Short for Advanced Heuristic Analysis and Detection, AHeAD is even able to detect viruses that have not previously been seen “In The Wild” on users’ PCs. Our latest module, AntiVir ProActiv, also reliably filters out new threats.

The Avira anti-virus laboratories are also working round the clock to monitor the Internet for new web-based security threats. Our detection pattern databases are updated several times a day and sent automatically to all Avira-secured networks and PCs several times a day, where they install automatically without disrupting your day-today operations.

Our 24/7 commitment is rewarded with a long list of top-classawardsfromleadingtestinstitutes.Andofcourseourcommunityofmorethan100millionAvirausers!

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Brainbox club

Every company has a story to tell. Our story starts with a focus on meeting one of your day-to-day needs: having a PC that’s fun to use and allows you to work without being irritated or stopped in your tracks by viruses.

Avira was started to meet this: Our founder Tjark Auerbach began the battle against viruses as he was cleaning up a relative’s PC. What started on a virus-infected PC belong to a relative of our founder is a family company with almost 25 years of history and more than 350 employees worldwide – in locations including Germany, Austria, Switzerland, Romania, Japan, Malaysia, Hong-Kong, and China. We’re planning to strengthen our team and add more staff in more countries.

It’s not just an empty claim that Avira is a family company. Part of our company ethos is to help provide people less fortunate than ourselves with something that our large family has in abundance: security. That’s why Tjark Auerbach created a foundation supporting charitable causes by donating €5 from every sale of an Avira premium product. In the case of Avira AntiVir Premium, this means that we’re directly donating some 25 percent of the price.

PS:WewouldbehappytowelcomeyouasamemberoftheAvirafamily.

About us

www.auerbach-foundation.com

Security fanatics of the world unite

We saved the best till last: a list of our customers. Don’t worry, we’re not going to name all 100 million, but just to pick out a few that you may have already noticed. They repre-sent all people who want to have one thing on their minds in the World Wide Web: noth-ing. At least when it comes to threats on the Internet.

So,towrapup,we’dliketoask:Wouldyoualsoliketohavelessonyourmind?Ifso,comeandvisitusatwww.avira.com

18

Our references

Avira GmbH

LindauerStr.2188069Tettnang|GermanyTelephone: +49(0)7542-5000Fax: +49(0)7542-52510

www.avira.com

©2010AviraGmbH.Allrightsreserved.Allnamedproductsandcompanynamesareregisteredtrademarksoftherespectivecompany.OurGeneralTermsandConditionsofBusinessandtheEnd-userLicenseAgreementcanbefoundintheInternet.www.avira.com.

E&OE.TechnicalinformationasofMarch,2010.

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