what is 2-1-1?

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For SEVEN YEARS parts of Oregon have had 2-1-1. In the those 7 counties – more than 100,000 people call 2-1-1 every year. 80% of Americans have access to 2-1-1. So you’re wondering...

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Take a minute to learn what 2-1-1 is and why you and everyone you know should be talking about it.

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Page 1: What is 2-1-1?

For SEVEN YEARSparts of Oregon have had 2-1-1. In the those 7 counties –more than 100,000 people call 2-1-1 every year.80% of Americans have access to 2-1-1.

So you’re wondering...

Page 2: What is 2-1-1?

WHAT IS ?AND

HOW CAN IT HELP YOU?

Page 3: What is 2-1-1?

EVERY DAY,people need information that would improve their lives.

Page 4: What is 2-1-1?

AND EVERY DAY,organizations are working to help improve lives.

Page 5: What is 2-1-1?

But, connecting the people who need help with the people who can provide help… ISN’T

ALWAYS EASY!

Page 6: What is 2-1-1?

IN FACT,the system can be fragmented, confusing and difficult to navigate.

Page 7: What is 2-1-1?

My kids need food, what do I do?

Should I pay $1000 for help with my mortgage?

How can I help my neighbor find a walker?

I’m freezing, where’s the nearest shelter?

Where do I find resources for my needy client?

Can they shut off electricity if I use a respirator?

Page 8: What is 2-1-1?

THAT’S WHERE

COMES IN!

Page 9: What is 2-1-1?

cuts through the clutter, so people can find what they need…

Page 10: What is 2-1-1?

Right in their own backyard!

Page 11: What is 2-1-1?

When someone calls they talk to a real, live person!Calls are also free and anonymous.

Page 12: What is 2-1-1?

Call center specialists do more than search a database…

Page 13: What is 2-1-1?

They diagnose the caller’s issue and uncover a myriad of solutions.

Page 14: What is 2-1-1?

9-1-1 operators like 2-1-1 too!

2-1-1 played a crucial role in the San Diego

wild fires!

When 9-1-1 is focused on emergency response, 2-1-1 provides vital information and resource referrals during forest fires, floods and other natural disasters.

Page 15: What is 2-1-1?

For local health and community service providers,

2-1-1 helps directs informed and appropriate callers to the right

agencies every time.

2-1-1 played a crucial role in the San Diego

wild fires!

2-1-1 coordinates referrals so no single provider becomes overwhelmed and so every

organization can focus on getting help to more people.

Page 16: What is 2-1-1?

2-1-1 serves A LOT of people who need helpANDSaves A LOT of money and time for people who look for services for their clients or constituents.

Page 17: What is 2-1-1?

Pssst, WE’RE TALKING TO YOU:

• Hospitals & Doctors offices• Legal offices

• Elected officials • Businesses• Community Centers

• Faith centers

• Schools

Page 18: What is 2-1-1?

Knowledge and easy access to information is

GOOD FOR YOU,

GOOD FOR YOUR FAMILY,

and

GOOD FOR YOUR COMMUNITY.

Page 19: What is 2-1-1?

If this wasscience or math class, the formula might look like this:211 + community resources +

public knowledge =Improved lives

Page 20: What is 2-1-1?

Hmmm, that sounds like a formula that has worked

before…911 + emergency services+

public knowledge =Improved lives

Page 21: What is 2-1-1?

SPREAD THE WORD ABOUT

www.211info.org

Page 22: What is 2-1-1?

www.twitter.com/211info

www.facebook.com/211info

www.211info.org/blog