what is design thinking in healthcare?
TRANSCRIPT
Marlies van Dijk
@tweetvandijk
Human
centred
Analytic
Rule-based
Functional focus
Good at exploiting
Capture value
Execution oriented
Errors of omission
Creative
Tool-based
Emotional focus
Good at exploring
Create value
Invention oriented
Errors of commission
HOW DESIGN DIFFERS
Some Examples from Healthcare
70 – 80% sedation rate for kids
…and you need to have an MRI. This is what you see.
A team at GE got on their knees (among other
techniques) and reimagined the MRI as an adventure
The sedation rate dropped 90%
(and saved on costs)
http://uhnopenlab.ca/wp-content/uploads/2016/10/Hospital-Handbook_eBook_2016-08-24.pdf
http://www.brunel.ac.uk/news-and-events/news/articles/Children-fly-through-surgery-in-new-Superhero-gowns
Visual thinking