what is supply chain management_ revised3
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Supply Chain Management
Wal Mart&
Future Group
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` What is supply chain management` Advantages & objectives of SCM` Models of supply chain management`
Retail scenario` Difference between India and abroad
Technology Advancements Operation, procedures Logistics & Inventory Data
Distribution & Partner Network Resources & Trained People
` Case study
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` Supply chain management (SCM) is the oversightof materials, information, and finances as theymove in a process from supplier to manufacturer
to wholesaler to retailer to consumer. Supply chainmanagement involves coordinating and integratingthese flows both within and among companies.
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Improve YourSupplyChain
Network
Minimized
Delays
Enhanced
Collaboration
Reduced
Costs
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Systems
Place
Communication Product
People Value
Logistics Partners
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ServiceKnowledgeClimate
PositionalPromotional
PriceQuality
Style & FashionIntensity
Assortment
Si eocation
ayout & esign
Place
Information
Product
PeopleValue
Pentagon is Customer Centricand Customer
Facing.
The Retailer can impact the Customers
perceptions by leveraging the above elements.
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` The Triangle isorganization centric
` Integration between
and across theenterprise and industry
` A strong anddifferentiating triangle
would result in betterservice offering tocustomer.
Systems
Logistics Partners
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Partners Objectives
Organization Objectives
Customers Objectives
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Customer Objectives
Customer always gets the merchandise of his / her size and choiceMerchandise is always presentable and ready before customer entry
Timely replenishment of fast moving merchandise
Partner ObjectivesPartner ObjectivesPartners always deliver the right quantities as per schedulePartners always deliver the right quantities as per schedule
Sharing of information with partners related to sales stocks and purchase ordersSharing of information with partners related to sales stocks and purchase orders
Organization ObjectivesOrganization ObjectivesCustomer Response TimeCustomer Response Time
Merchandise AvailabilityMerchandise Availability
Distribution CostDistribution Cost
ShrinkageShrinkage
Collaboration with PartnersCollaboration with Partners
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` Anss
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` Wal-Mart Stores is an American public corporation
` Founded by - Sam Walton in 1962
` Slogan Save Money Live Better,
` Head Quarter Bentonville, Benton County, United` Vision- to ordinary folk that the chance to buy the
same thing as rich people
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` Retail Units
Worldwide 7,390
` US Retail Units 4,219
Wal-Mart Stores 920Supercenters 2,565Sams Clubs 593Neighborhood Market141
` International Retail
Units 3,171
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Strength
` It has a reputation for
value for money,convenience and widerange of product all inone store
` The company having its
core competenciesinvolving its use ofinformation technology tosupports its internationalsystem
Weakness
` Weak in some areas due
to huge span of control` Lack of focus` Presence in few countries
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Opportunities Threats
` Expanding consumermarkets.
` To take over, merge ,with or form strategic
alliance with otherglobal retailers,focusing on specificmarkets such as
Europe.` New location and store
types offer Wal Martopportunities to exploitmarket development
` Being a global retailerproblems in the countriesthat you operate in.
` Critical consumer
behavior` Huge competition with
Indian Retailer
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Kishore Biyani is the Managing Director of PantaloonRetail (India) Limited and the Group Chief ExecutiveOfficer of Future Group.
He has led Pantaloon Retails emergence as the Indiasleading retailer operating multiple retail formats that nowcater to almost the consumption basket of a large sectionof Indian consumers.
Kishore Biyani led the companys foray into organizedretail with the opening up of the Pantaloons family store
in 1997.
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FUTUREGROUP
PANTALOON RETAIL INDIA LTD.
HOME SOLUTIONS RETAIL INDIA LTD.
FUTURE BRANDS LIMITED
FUTURE MEDIA (INDIA) LIMITED
FUTURE SUPPLY CHAIN SOLUTIONS LIMITED
FUTURE AXIOM TELECOM LIMITED
FUTURE VALUE RETAIL LIMITED
PANTALOON FOOD PRODUCTS (INDIA) LIMITED
FUTURE KNOWLEDGE SERVICES LIMITED
FUTURE CAPITAL HOLDINGS LIMITED
FUTURE GENERALI INSURANCE COMPANYLIMITED
FUTURE BAZAAR INDIA LIMITED
STAPLES FUTURE OFFICE PRODUCTS PVT.
LIMITED
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Opportunity Threat
` Organized retail (4.16%)
` Evolving consumerpreferences
` In Store ExperienceImprovements
` New formats andconsumption space
` Looking at expansion
` Competition domesticand foreign
` Government policies` Unorganized retail
` Economic condition
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Point-of-sale
system
captures data
in real-time
Data is
transmitted to
warehouses
for Inv. Mgmt.
Retail Link
transmitsdata to
supplier
Orders are
generated from
previous-day
sales
Merchandise is
loaded onto
trucks using
cross-docking
Merchandise
is delivered to
the store
Merchandise is
manufacturedbased on historical
and real-time data
Merchandiseis shipped to
warehouses
Customer
made a
purchase
he store will re-
stock the shelves
with merchandise
Wal-Marts merchandise replenishment cycle is no more than 48hrs
Fleet of 7,000 trucks in US
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Wal- art tr atand rati ns
str t r
Enabl v r day l w ri andab v av rage r fitabilityby r ring , distrib ti nandselling r ducts, whenandwhereneededat l wercost thananycom etitor
erationsstrategy
Short response times Low inventory level
perationstructure
Fast transportationsystem
Crossdocking Retail link between wal-mart andsuppliers
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Political Economical
` Government is stable
` Government policytowards investment isliberal (49%)
` Labor law
` Restriction for MNCs
` Economy is growing(7.2%)
` Recovery from recession` Monetary Policy
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Environment Technology
` According to McKinsey
` Report Indian consumergoods market is expectedto reach $400bl. By 2010
` Rapid expansion of ITsector
` New Trends are coming
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` Contract with small Vendors
` Do not change many vendors
` Currently company is going to finance $830
million to its vendors
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Partner 1
Partner 2
Partner 3
Partner4Bangalore DC
Kolkata DC
Delhi DC
Mumbai DC Store
Store
Store
Store
Store
Store
Store
Store
B2B WMS DSS/MMS
Reverse
Logistic
s
Western
Region
Northern
Region
Eastern
Region
Southern
Region
Operations
Outsource
d
Outbound
Logistics
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Existing Problem In India
` Transportation of goodsfrom distribution centre toretailers is 2 days
` More than 4000 own
trucks` Most trained drivers
` Cross dockingdistribution
` Starts supply chain fromscratch
` Transportation,warehousing and
distribution infrastructure` Cold Chain Distribution` Real Estate
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` India has 3rd largestnetwork in terms ofroad with 3,38344
(k.m).` India has total 65,569
k.m of NationalHighways.
` State Highways totallength only1377719(k.m)
` Largest Nationalhighway no-72369(k.m)
` Reality check`According to
Goldman Sachs,India need to spend
$1.7 trillion but NHAIplanned to expand $70 billion over nextthree year.
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` National Highwayrepresent only 20% oftotal network length.
` Only 16% of Indiasroad are 4 lane orabove.
`Approx. quarter of
India Highway areCongested.
`
U.S. has the largestroad network in theworld with 6,430,366(k.m)
` Number ofTrucksU.S have 68,06,630.(6tier or more)
` Goods transport from
Gurgoan to the port ofin Mumbai can takeup to 10 days
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` How it perceived by Indian Customers
` According to Wharton marketing facultyperception (In U.S consumer understand big store
means low price and small store means highprices, Reversely in India)
` India has 6000 castes and sub castes in 28 stateswith their own tastes, with 23 languages and also
it keep changing.` Typical Indian consumers does not travel more
than 6-7 km for its shopping Opening new storesin big cities