what is supply chain management_ revised3

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    Supply Chain Management

    Wal Mart&

    Future Group

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    ` What is supply chain management` Advantages & objectives of SCM` Models of supply chain management`

    Retail scenario` Difference between India and abroad

    Technology Advancements Operation, procedures Logistics & Inventory Data

    Distribution & Partner Network Resources & Trained People

    ` Case study

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    ` Supply chain management (SCM) is the oversightof materials, information, and finances as theymove in a process from supplier to manufacturer

    to wholesaler to retailer to consumer. Supply chainmanagement involves coordinating and integratingthese flows both within and among companies.

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    Improve YourSupplyChain

    Network

    Minimized

    Delays

    Enhanced

    Collaboration

    Reduced

    Costs

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    Systems

    Place

    Communication Product

    People Value

    Logistics Partners

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    ServiceKnowledgeClimate

    PositionalPromotional

    PriceQuality

    Style & FashionIntensity

    Assortment

    Si eocation

    ayout & esign

    Place

    Information

    Product

    PeopleValue

    Pentagon is Customer Centricand Customer

    Facing.

    The Retailer can impact the Customers

    perceptions by leveraging the above elements.

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    ` The Triangle isorganization centric

    ` Integration between

    and across theenterprise and industry

    ` A strong anddifferentiating triangle

    would result in betterservice offering tocustomer.

    Systems

    Logistics Partners

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    Partners Objectives

    Organization Objectives

    Customers Objectives

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    Customer Objectives

    Customer always gets the merchandise of his / her size and choiceMerchandise is always presentable and ready before customer entry

    Timely replenishment of fast moving merchandise

    Partner ObjectivesPartner ObjectivesPartners always deliver the right quantities as per schedulePartners always deliver the right quantities as per schedule

    Sharing of information with partners related to sales stocks and purchase ordersSharing of information with partners related to sales stocks and purchase orders

    Organization ObjectivesOrganization ObjectivesCustomer Response TimeCustomer Response Time

    Merchandise AvailabilityMerchandise Availability

    Distribution CostDistribution Cost

    ShrinkageShrinkage

    Collaboration with PartnersCollaboration with Partners

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    ` Anss

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    ` Wal-Mart Stores is an American public corporation

    ` Founded by - Sam Walton in 1962

    ` Slogan Save Money Live Better,

    ` Head Quarter Bentonville, Benton County, United` Vision- to ordinary folk that the chance to buy the

    same thing as rich people

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    ` Retail Units

    Worldwide 7,390

    ` US Retail Units 4,219

    Wal-Mart Stores 920Supercenters 2,565Sams Clubs 593Neighborhood Market141

    ` International Retail

    Units 3,171

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    Strength

    ` It has a reputation for

    value for money,convenience and widerange of product all inone store

    ` The company having its

    core competenciesinvolving its use ofinformation technology tosupports its internationalsystem

    Weakness

    ` Weak in some areas due

    to huge span of control` Lack of focus` Presence in few countries

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    Opportunities Threats

    ` Expanding consumermarkets.

    ` To take over, merge ,with or form strategic

    alliance with otherglobal retailers,focusing on specificmarkets such as

    Europe.` New location and store

    types offer Wal Martopportunities to exploitmarket development

    ` Being a global retailerproblems in the countriesthat you operate in.

    ` Critical consumer

    behavior` Huge competition with

    Indian Retailer

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    Kishore Biyani is the Managing Director of PantaloonRetail (India) Limited and the Group Chief ExecutiveOfficer of Future Group.

    He has led Pantaloon Retails emergence as the Indiasleading retailer operating multiple retail formats that nowcater to almost the consumption basket of a large sectionof Indian consumers.

    Kishore Biyani led the companys foray into organizedretail with the opening up of the Pantaloons family store

    in 1997.

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    FUTUREGROUP

    PANTALOON RETAIL INDIA LTD.

    HOME SOLUTIONS RETAIL INDIA LTD.

    FUTURE BRANDS LIMITED

    FUTURE MEDIA (INDIA) LIMITED

    FUTURE SUPPLY CHAIN SOLUTIONS LIMITED

    FUTURE AXIOM TELECOM LIMITED

    FUTURE VALUE RETAIL LIMITED

    PANTALOON FOOD PRODUCTS (INDIA) LIMITED

    FUTURE KNOWLEDGE SERVICES LIMITED

    FUTURE CAPITAL HOLDINGS LIMITED

    FUTURE GENERALI INSURANCE COMPANYLIMITED

    FUTURE BAZAAR INDIA LIMITED

    STAPLES FUTURE OFFICE PRODUCTS PVT.

    LIMITED

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    Opportunity Threat

    ` Organized retail (4.16%)

    ` Evolving consumerpreferences

    ` In Store ExperienceImprovements

    ` New formats andconsumption space

    ` Looking at expansion

    ` Competition domesticand foreign

    ` Government policies` Unorganized retail

    ` Economic condition

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    Point-of-sale

    system

    captures data

    in real-time

    Data is

    transmitted to

    warehouses

    for Inv. Mgmt.

    Retail Link

    transmitsdata to

    supplier

    Orders are

    generated from

    previous-day

    sales

    Merchandise is

    loaded onto

    trucks using

    cross-docking

    Merchandise

    is delivered to

    the store

    Merchandise is

    manufacturedbased on historical

    and real-time data

    Merchandiseis shipped to

    warehouses

    Customer

    made a

    purchase

    he store will re-

    stock the shelves

    with merchandise

    Wal-Marts merchandise replenishment cycle is no more than 48hrs

    Fleet of 7,000 trucks in US

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    Wal- art tr atand rati ns

    str t r

    Enabl v r day l w ri andab v av rage r fitabilityby r ring , distrib ti nandselling r ducts, whenandwhereneededat l wercost thananycom etitor

    erationsstrategy

    Short response times Low inventory level

    perationstructure

    Fast transportationsystem

    Crossdocking Retail link between wal-mart andsuppliers

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    Political Economical

    ` Government is stable

    ` Government policytowards investment isliberal (49%)

    ` Labor law

    ` Restriction for MNCs

    ` Economy is growing(7.2%)

    ` Recovery from recession` Monetary Policy

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    Environment Technology

    ` According to McKinsey

    ` Report Indian consumergoods market is expectedto reach $400bl. By 2010

    ` Rapid expansion of ITsector

    ` New Trends are coming

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    ` Contract with small Vendors

    ` Do not change many vendors

    ` Currently company is going to finance $830

    million to its vendors

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    Partner 1

    Partner 2

    Partner 3

    Partner4Bangalore DC

    Kolkata DC

    Delhi DC

    Mumbai DC Store

    Store

    Store

    Store

    Store

    Store

    Store

    Store

    B2B WMS DSS/MMS

    Reverse

    Logistic

    s

    Western

    Region

    Northern

    Region

    Eastern

    Region

    Southern

    Region

    Operations

    Outsource

    d

    Outbound

    Logistics

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    Existing Problem In India

    ` Transportation of goodsfrom distribution centre toretailers is 2 days

    ` More than 4000 own

    trucks` Most trained drivers

    ` Cross dockingdistribution

    ` Starts supply chain fromscratch

    ` Transportation,warehousing and

    distribution infrastructure` Cold Chain Distribution` Real Estate

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    ` India has 3rd largestnetwork in terms ofroad with 3,38344

    (k.m).` India has total 65,569

    k.m of NationalHighways.

    ` State Highways totallength only1377719(k.m)

    ` Largest Nationalhighway no-72369(k.m)

    ` Reality check`According to

    Goldman Sachs,India need to spend

    $1.7 trillion but NHAIplanned to expand $70 billion over nextthree year.

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    ` National Highwayrepresent only 20% oftotal network length.

    ` Only 16% of Indiasroad are 4 lane orabove.

    `Approx. quarter of

    India Highway areCongested.

    `

    U.S. has the largestroad network in theworld with 6,430,366(k.m)

    ` Number ofTrucksU.S have 68,06,630.(6tier or more)

    ` Goods transport from

    Gurgoan to the port ofin Mumbai can takeup to 10 days

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    ` How it perceived by Indian Customers

    ` According to Wharton marketing facultyperception (In U.S consumer understand big store

    means low price and small store means highprices, Reversely in India)

    ` India has 6000 castes and sub castes in 28 stateswith their own tastes, with 23 languages and also

    it keep changing.` Typical Indian consumers does not travel more

    than 6-7 km for its shopping Opening new storesin big cities