what’s new in the qad learning center? bernadette bagley, march 2014 mwug spring conference

What’s New in the QAD Learning Center?Bernadette Bagley, March 2014

MWUG Spring Conference

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• By the end of this session you will be able to - Identify all available QAD training &

documentation resources- Access and navigate the Learning Center &

the Documentation Library to • Enroll in classes & online courses• Download training guides & work instructions• Launch self-study training environments• Retrieve transcript information

Objective

QAD Education Update

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• Overview• Introductions• Review of educational offerings

- Learning Center demonstration- QAD Documentation Library

• General Q&A

Agenda


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• QAD Education’s goal is to provide creative, cost conscious training solutions that enable you to:- Increase efficiency through effective

knowledge transfer- Maximize the value of your investment in QAD

Enterprise Applications

Overview


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• Your name• The company you represent• One thing you’d like to get out of this

session• What you like best about being a member

of the Midwest User Group

Introductions


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• Instructor-led training- Regularly scheduled classes in Mt. Laurel,

Santa Barbara, Schiphol & Shanghai, - On-site events

• Online courses• Self-services training environments• Certification testing• Educational consulting

What We Offer


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How to Find Us


• www.qad.com/education

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QAD Learning Center Home Page


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Course Selection Tools


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Search


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Schedule of Classroom Training


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Role-based Recommendations


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Self-Study Training Environments


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QAD Document Library


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Personal Training Transcripts


Click on course name to launch

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Certificates of Course Completion

QAD University Update

Click here to print course certificate

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• Become a recognized expert- Exams test product knowledge and technical

expertise

• Multiple certifications offered by product area- Manufacturing, Supply Chain, Customer

Management, Finance, etc.

• Program Guide and Study Guide available in the Learning Center

Product Certification


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• Eligibility- Available to all customers on maintenance

(partners too!)

Designated Admin Program (optional)


Standard Offering Designated Training Admin

Individuals enroll themselvesin courses

Administrator assigns courses to self and others

Training activity reports delivered monthly (on request)

Administrator runs reports on demand

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• Greater autonomy • Immediate access to training data• Greater visibility into Learning Center

accounts• Ability to review recommendations by role,

but tailor training selections to their specific circumstances

Program Benefits


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• Send contact information to [email protected] Current QAD web account required

• Brief one-on-one training conducted before access is provided

• No additional charge!

Simple Enrollment Process


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• Forums- Current questions and answers

• QAD’s Knowledge Base- Tested solutions to common questions

Additional Resources


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• Frequent Feedback- What’s working? What’s not working?- Your highest priority educational concerns- Special considerations?

• Honest assessments of…- Content quality- Ease of use- Training availability

What We Need from You


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• Bernadette Bagley, Director of Learning & Development- [email protected]

• Thomas Blumer, Director of Knowledge Mgt.- [email protected]

• Send questions, comments & requests for training to - [email protected]

Contact Information


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• Effective knowledge transfer benefits you & QAD

• QAD Education offers a variety of training options and multiple informal learning tools

• Continuous improvement is an ongoing commitment

• Your feedback is essential to prioritization of new development efforts

Summary


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Don’t Forget!


• Explore User Conference- May 5-8, 2014 in New Orleans

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• May 5-10, 2014• New Orleans, LA• 650+ Attendees

"The benefit of attending Explore for me is to be able to see not only where the organization is today but where it's going in the future."

Toni Clubb, CFO, VitaTech

Why Come to Explore

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• Learn- 40+ Sessions- Hands-on Training- APICS Continuing Education Credits

• Network- Sharing Best Practices- Personal Interaction / Networking

• Discover- Not Just ERP- New Functionality- Leveraging QAD Investment

Come to Explore - Focus

QAD Explore Customer ConferenceMay 5-8, 2014 | New Orleans, LA

explore.qad.com

what’s new in the qad learning center? bernadette bagley, march 2014 mwug spring conference

Documents