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ProvidencialesThe Turks & Caicos Islands

When all the elements fall into place,you achieve perfect balance.

Impeccable service in a new state-of-the-art facility

Practically a destination in itself, the new Provo Air Center is an innovative world-class facility designed for all to enjoy

> Manville Hall, the Grand Salon at the new Provo Air Center

The new, expanded Provo Air Center upgrades the previous facility in a new location with a more luxurious 9350 square foot space, enhanced privacy and security, 15 additional acres of ramp capable of hosting up to Boeing 777s, expanded pilot facilities, multiple arrival and departure halls with enhanced flexibility, private conference rooms, dining space, gift shop, special children’s lounge, dedicated pet area and complimentary upgraded Wi- Fi throughout the entire facility, including the ramp.

When you arrive at Provo Air Center, you know you have arrived in the Turks and Caicos. The building’s design references the vernacular architectural language of the Turks and Caicos Islands and its centuries old salt-raking history.

The first of its kind in the world,our innovative Runica CustomsHall makes us completelyunique. We’ll pick you upin a passenger buggy rightat your aircraft and take you ona drive right through the Hall,

with short stops in frontof the Customs andImmigration desks. Continuingout to the driveway, yourtransportation will be waitingright outside the doors.It couldn’t be easier!

> Runica Customs Hall

Provo Air Center now offers four convenient tracks for Customs and Immigration clearance:

• The walk-in track in Runica Hall

• The drive-thru track in Runica Hall

• The private Evelyn Parlour• Onboard clearance

(by special request)

The smaller Evelyn Parlourlocated right in the CustomsHall is for small groups oranyone who needs extra privacywhile clearing Customsand Immigration.

> Runica Hall

> Evelyn Parlour

Adjacent to the Grand Salon, the Club Lounge is an intimate place to relax and enjoy glimpses of the peaceful courtyard garden. Sliding walls make the space as intimate or open as you wish, which means that families, flying clubs or anyone wishing extra privacy can have their own lounge.

Next door, children have their own lounge to keep them occupied while they wait for their flight or hotel transport. A child sized art table holds paper and drawing materials, and empty frames await their own creations.

The coffee bar features espresso, cappuccinoand a variety of coffees from around the world.

The dog park is a welcome first stop for our canine guests.A fenced private park provides a safe place for dog walking or for pets to enjoy some freedom before and after their flights.

If you are bringing pets with you on your trip you must apply for and receive a stamped Certificate of Pet Import IN ADVANCE from our local Turks and Caicos Dept. of Agriculture. Without it, your pet, and very likely you, will be denied entry into the country. See Traveling With Pets on page 14 for more information.

Our pilot suite includes a flight planning room, spacious private lounge, luxurious snooze room with private cubicles and refreshing shower.

Complimentary Wi-Fi is available throughout the building and the ramp. VOIP phones, Wi-Fi printers and USB charging stations mean you can bring your own devices, or use one of our flight planning stations.

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Experience counts!

Fifteen years of experience means you don’t have to worry about your passengers, crew or aircraft. Our award winning staff offers the warmest possible welcome, and takes care of all the details so you won’t have to.

A well equipped onsite catering kitchen means an extra sandwich tray, a crew meal or just a snack while on the ground is always available.

The practical side of luxury is making sure that your aircraft linens are laundered promptly and available to you 24/7. Our new onsite laundry means you won’t have a problem retrieving your linens from a laundromat just because your departure date changed.

Our fuel operation has the largest fleet and most reliable track record in the region, with many years of fueling both commercial and private aircraft.

With 15 acres of ramp space available at the main ramp and an additional 9 acres at the satellite ramp, the new Provo Air Center can accommodate everything from the smallest experimentals to heavier planes such as the MD80, Airbus 320, and Boeing 777 as well as flying groups and clubs.

24 hour onsite security and a laser beam alarm system ensures maximum security for your aircraft.

Sky Catering at Provo Air Center has nearly two decades of experience in aviation catering. From boxed lunches to multi-course meals, they can prepare anything on your menu or provide suggestions that feature our local fresh lobster, fish and conch.

> Conch salad is a local island specialtySky catering

B Y T O P O ’ T H E C O V E

Onsite Catering by Sky Catering

Information for Aircraft TechniciansIf your aircraft is currently at our facility awaiting repair you will probably be sending one or more maintenance technicians shortly.

Before you dispatch any Technicians:

It is imperative that you or any maintenance subcontractor you employ be advised that they will be required by our local Immigration Department to have a temporary work permit issued for each technician upon arrival.

If they do not obtain the permit they will be denied entrance into the Turks and Caicos. The permit is issued upon payment of a $700.00 per person fee, and only cash (USD) is accepted.

Technicians will also need to present a list of tools with corresponding value. Customs will charge 7.5% of the total value. If you provide this in advance we will take care of it along with the temporary work permit. Otherwise, the technician must be prepared to pay it directly to Customs upon arrival, IN CASH (USD).

Traveling With PetsThe Turks and Caicos Islands Government has recently adopted some strict rules on the importation of animals. If you are bringing pets with you on your trip you must apply for and receive a stamped Certificate of Pet Import IN ADVANCE from our local Turks and Caicos Dept. of Agriculture. Without it, your pet, and very likely you, will be denied entry into the country.

A fee of US $50 must be paid in cash (USD only) upon arrival in the country (per animal).

Some dog breeds are actually prohibited from entering the Turks and Caicos, including

Veterinary services, dog, cat and bird food are available on Providenciales, but not on the outer islands.

• Akita

• AnybreedofBulldog

• AnybreedofMastiff

• AnyPitBullincludingthe

AmericanStaffordshire

Terrier,thePitBullTerrier,

theStaffordshireBull

Terrierandamixed-breed

dogwhichhasanyPitBull

lineage.

• Bandog

• Beauceron

• Canarydog,orPresa

Canario

• DobermanPinscher

• DogoArgentino

• FilaBrazilliero

• JapaneseTosa

• Jindo

• Kuvasz

• RhodesianRidgeback

• RomanFightingDog

• Rottweiler

• SouthAfricanBoerboel

• Adogwhichappearsto

havebeenbredforfightingReferenceInformation

Entry requirements for the Turks and CaicosAll visitors need a valid passport and visa. Visitors from any of the visa exempt countries listed below do not need a visa.

If you currently hold a US, UK or Canadian visa, regardless of nationality, OR your country is listed below, you do not need a visa to enter the Turks and Caicos Islands.

• Anguilla• Antigua

andBarbuda• Argentina• Australia• Austria• Bahamas• Bahrain• Bangladesh• Barbados• Belgium• Belize• Bermuda• Bolivia• Botswana• Brazil• BritishVirgin

Islands• Brunei• Bulgaria• Canada• CaymanIslands• Chile• China• Colombia• Congo(DR)• CostaRica• Cyprus• Denmark• Dominica• Ecuador• Fiji• Finland• France• Gambia• Germany• Ghana• Greece• Grenada• Guyana• HongKong

Forgot your medications?Don’t panic. Island Pharmacy at Menzies Medical clinic can work with your doctor to fill your prescription and deliver it to your hotel, villa or yacht. Conveniently located 10 minutes from most hotels and Provo Air Center, Menzies Medical Practice is a modern private clinic with a complete roster of doctors, nurses, dental and optometry services. With after hours services available, they can handle everything that you would expect from your own doctors.

Working with the multitude of air ambulance companies nearby in South Florida, more critical care can be at your side in less than 90 minutes to escort you safely home.

Menzies Medical Practice: (649) 946-4242

Emergency After Hours On Call: (649) 432-2111

Island Pharmacy: (649) 946-4150

More information can be found at www.doctor.tc

• Hungary• Iceland• India• Ireland• Israel• Italy• IvoryCoast• Japan• Kenya• Kiribati• Korea(ROK)• Kuwait• Lesotho• Liechtenstein• Luxembourg• Malawi• Malaysia• Maldives• Malta• Mauritius• Mexico• Monaco• Montserrat• Nauru• Netherlands• NewZealand• Nicaragua• Nigeria• Norway• Oman(including

PacificTerritories)• Pakistan• Panama• PapuaNew

Guinea• Paraguay• Peru• Poland• Portugal• Qatar• Samoa

• SanMarino• SaudiArabia• Senegal• Seychelles• SierraLeone• Singapore• Slovenia• SolomonIslands• SouthAfrica• Spain• SriLanka• StHelena• StKittsandNevis• StLucia• StVincent• Surinam• Swaziland• Sweden• Switzerland• Syria• Taiwan• Tanzania• Tonga• Trinidadand

Tobago• Tunisia• Turkey• Tuvalu• Uganda• UnitedArab

Emirates• UnitedKingdom• UnitedStates• Uruguay• Vanuatu• VaticanCity• Venezuela• Vietnam• Yemen• Zambia• Zimbabwe

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Provo Air Center is conveniently located at the corner of The Old Airport Road and South Dock Road, a two-minute drive from the airport and 10-minute drive from the luxury resorts, shops and restaurants of Grace Bay. Banks and supermarkets are also close by.

From Runway 28/10, we are located at Taxiways E and F.

Unicom 129.70 • Phone: (649) 941-3035 • eFax: (713) 457-5215concierge@provoaircenter.com

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