Where Is RIM Heading?Where Is RIM Heading?

Discouragement Is NOT An OptionDiscouragement Is NOT An Option

H. Larry Eiring, CRM, FAIH. Larry Eiring, CRM, FAILittler Mendelson, P.C.Littler Mendelson, P.C.July 16, 2009July 16, 2009

You Need To Know What Every You Need To Know What Every Business Needs.... Business Needs....

Instantaneous, efficient access to Instantaneous, efficient access to necessary informationnecessary information

Ability to communicate with Ability to communicate with anyone, anywhere quicklyanyone, anywhere quickly

Simultaneous, unhindered Simultaneous, unhindered collaboration collaboration

Informed, fast decision makingInformed, fast decision making Compliance to legal statutes and Compliance to legal statutes and

regulationsregulations Efficient processes that can reduce Efficient processes that can reduce

expense (and frustration)expense (and frustration) The best available technology and The best available technology and

business practices to serve both business practices to serve both internal and external clientsinternal and external clients

The RIM Fundamentals Have Not The RIM Fundamentals Have Not ChangedChanged

Records ClassificationRecords Classification Inventory and AppraisalInventory and Appraisal Records Retention & DispositionRecords Retention & Disposition Business Continuity and Disaster RecoveryBusiness Continuity and Disaster Recovery Life-Cycle ManagementLife-Cycle Management Record StorageRecord Storage Information RetrievalInformation Retrieval Records Systems & TechnologyRecords Systems & Technology

And Are Still At The Core!And Are Still At The Core!

Then Something Thing Then Something Thing Happened on the Way to the Happened on the Way to the

File RoomFile Room TECHNOLOGY evolved as an enabling toolTECHNOLOGY evolved as an enabling tool Global COMMUNICATION became Global COMMUNICATION became

instantaneousinstantaneous Real-time COLLABORATION became possibleReal-time COLLABORATION became possible Organizational KNOWLEDGE became key to Organizational KNOWLEDGE became key to

STRATEGIC advantageSTRATEGIC advantage New legal statutes and regulations for records New legal statutes and regulations for records

required COMPLIANCErequired COMPLIANCE Increasing volumes and types of information Increasing volumes and types of information

demanded value-driven MANAGEMENT demanded value-driven MANAGEMENT strategiesstrategies

A Profession EvolvingA Profession Evolving Paper is no longer the leading media Paper is no longer the leading media

for recordsfor records New means of communication and New means of communication and

collaboration create new types of collaboration create new types of recordsrecords

Accessibility to information is easier Accessibility to information is easier than everthan ever

The merging of electronic information The merging of electronic information systems have made traditional records systems have made traditional records management systems obsoletemanagement systems obsolete

Our Visible FutureOur Visible Future TechnologyTechnology

Electronic records management Electronic records management Digital content managementDigital content management

Communication & CollaborationCommunication & Collaboration Message Management – e-mail, text, instant messagingMessage Management – e-mail, text, instant messaging Blogs, Wiki’sBlogs, Wiki’s

Risk Management & ComplianceRisk Management & Compliance Litigation managementLitigation management eDiscoveryeDiscovery

Information Security Information Security Privacy of PIIPrivacy of PII

Business ManagementBusiness Management Process Analysis & IntegrationProcess Analysis & Integration Financial ManagementFinancial Management Organizational & Strategic ManagementOrganizational & Strategic Management Program MarketingProgram Marketing

The “Now” Is Easier Than You The “Now” Is Easier Than You ThinkThink

Strive to understand new records Strive to understand new records technologytechnology

Be familiar with how processes work Be familiar with how processes work togethertogether

Assess the strategic value of informationAssess the strategic value of information Think ‘efficiency’ and ‘effectiveness’Think ‘efficiency’ and ‘effectiveness’

Then....Then....Apply the core RIM fundamentals you Apply the core RIM fundamentals you

know and have used all along!know and have used all along!

Our Lifetime Opportunity Is Our Lifetime Opportunity Is HereHere

Too much information – not enough time and Too much information – not enough time and resourcesresources

Executives need HELP managing this assetExecutives need HELP managing this asset IT can only do part of the job – technologyIT can only do part of the job – technology Compliance and Risk Management are ‘new’ Compliance and Risk Management are ‘new’

areas of concernareas of concern Policy, process and technology now are equally Policy, process and technology now are equally

importantimportant A realization that managing the information asset A realization that managing the information asset requiresrequires professional management professional management

We should be EXCITED and ENTHUSIASTIC!We should be EXCITED and ENTHUSIASTIC!

It’s Time For A New Positive It’s Time For A New Positive Attitude!Attitude!

ConfidentConfident Belief in yourself and your abilitiesBelief in yourself and your abilities

PositivePositive Bringing solutions not problemsBringing solutions not problems

CollaborativeCollaborative The collective effort of the team is most importantThe collective effort of the team is most important

Open mindedOpen minded No idea is a bad ideaNo idea is a bad idea

StrategicStrategic Think with a global perspectiveThink with a global perspective

RespectfulRespectful We are all human after allWe are all human after all

Break The Cardboard Ceiling Break The Cardboard Ceiling And Be A Leader!And Be A Leader!

Confidence - is a mustConfidence - is a must Commitment - goes without sayingCommitment - goes without saying Courage - to take a reasonable riskCourage - to take a reasonable risk Character – to stand behind your visionCharacter – to stand behind your vision Credibility – to ensure you are heardCredibility – to ensure you are heard Dedication – to task and peopleDedication – to task and people Passion – is the solar fuel!Passion – is the solar fuel!

Some Final Thoughts In SummarySome Final Thoughts In Summary It’s a challenging marketIt’s a challenging market Employers are focusing on efficiency & Employers are focusing on efficiency &

reducing expensereducing expense The ‘value bar’ has never been higherThe ‘value bar’ has never been higher The opportunities have never been greaterThe opportunities have never been greater

Those who have needed experience and can Those who have needed experience and can prove their value prove their value will staywill stay!!

--------------------------------------------------Those who are stuck in the past become Those who are stuck in the past become

expendableexpendable

So...which description fits you So...which description fits you todaytoday??

There Is Help Out ThereThere Is Help Out There www.arma.orgwww.arma.org

Educational ResourcesEducational Resources Online CoursesOnline Courses PodcastsPodcasts Competencies & Self AssessmentCompetencies & Self Assessment Annual ConferenceAnnual Conference

www.icrm.orgwww.icrm.org Certified Records ManagerCertified Records Manager

www.armaedfoundation.orgwww.armaedfoundation.org Free research papers on ‘visible future’ RIM topicsFree research papers on ‘visible future’ RIM topics

Local ARMA chaptersLocal ARMA chapters Monthly meetingsMonthly meetings SeminarsSeminars Local NetworkingLocal Networking

Graduate Courses in RIMGraduate Courses in RIM

Are You Up To The Are You Up To The Challenge?Challenge?

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Questions & CommentsQuestions & Comments