SAMSUNG Electronics

K12 Education

White Paper

K12 Education

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Table of Contents

K12 Education Point of View .................................................... 3

Key Trends and Challenges ...................................................................... 3

Document Workflows .............................................................................. 5

Document Requirements ......................................................................... 6

Samsung’s Value Proposition for K12 Education ........................ 8

Print Cost Reduction ................................................................................ 8

Productivity Enhancement ...................................................................... 8

Parent, Teacher and Staff Satisfaction ..................................................... 9

Information Security and Regulatory Compliance ................................... 9

Samsung’s Offerings for K12 Education ................................... 10

Cost Optimization .................................................................................. 10

Productivity and Satisfaction Improvement ........................................... 12

Security and Privacy Protection ............................................................. 14

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K12 Education Point of View

Key Trends and Challenges

Today, parents and government are simultaneously pressuring K12 Education for better

education and environmental standards. Parents are paying increased attention to their

children’s overall educational experience and would prefer direct and immediate

communication with the teachers through a variety of methods—this is especially the

case with working parents.

At the same time, government is focused on

educational system improvements. The No

Child Left Behind Act aims to increase

educational quality using performance

management to identify problem areas and

take corrective action. The Obama

administration recently invested $77 billion to

implement the reformative American

Recovery and Reinvestment Act, designed to

strengthen K12 Education.

To satisfy the high stakeholder expectations, schools are seeking to develop effective,

creative teaching materials and methods tailored for different learning styles. For

example, e-learning and web portals require innovative teaching technologies that

depend on improved information technology infrastructure, Internet Protocol

television (IPTV) and content creation tools. Schools face the challenge of effectively

balancing and allocating budgets given the high cost of technology. In addition,

teachers need to spend time developing and using the new teaching materials and

methods [Figure 1].

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[Figure 1] Teacher Time Allocations

Source: Human Science Research Council, 2005

In addition to emphasizing education quality, the government is also placing new

regulatory pressure on public schools with the Family Education Rights and Privacy Act

(FERPA), in response to the concern for student information security.

Under FERPA, schools must make it possible for a parent or an eligible student to

inspect and review the student’s educational records. As well, schools cannot disclose

any information from an education record without signed and dated parental or

eligible student consent.

Teachers spend almost

60% of their time to

non-teaching activities

including planning,

preparation, and

evaluation.

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Document Workflows

[Figure 2] Document Workflows in K12 Education

Note: This workflow is based on SAP Industry-Specific Business Map (http://solutioncomposer.sap.com)

Strategic Planning and Stakeholder Management: At this level, workflows

involve funding, managing legislative requirements, and working with school boards

and parent advisory boards to set direction for schools. Paper-based funding

applications and any necessary associated documentation make it difficult to quickly

assemble applications for government funding. Funding among private schools is

driven by marketing communications, which can cause a major bottleneck because

paper-based marketing materials rapidly become outdated. In addition, staffs do not

always have the most up-to-date version.

Academic Services and Learning: Teaching and learning processes consist of

content presented and interacted with by students and teachers in varying formats.

Student performance management, particularly testing and grading, are problematic

because of long lead times and expensive forms.

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Student Information Management: Information services in education include

the registration process and student records maintenance. Paper-based student

records can hinder effective communication between parents and teachers and poses a

threat to information security.

Document Requirements

To meet key challenges across operational workflows, schools are focusing on

innovative document solutions with the following requirements:

> Optimize Testing for Cost Reduction

Testing is a major area that needs to be improved. Schools can eliminate the high cost

associated with testing forms by using the on-demand testing form printing equipment.

Document solutions capable of integrated functions allow teachers and staff to print,

scan, score and analyze tests all in-house, without having to ship documents to a

central scoring and storage location.

> Digitize and Integrate Learning Materials

Schools can greatly simplify the development and production of learning materials by

moving from paper-based materials to digital. Electronic documents allow for

integrated document management, which provides version control and rapid access to

up-to-date documents among teachers, and other staff. The electronic system provides

a solid collaborative platform that enables easy content modification and content reuse.

Because teachers no longer need to spend so much time creating and tracking down

learning materials, they can spend more time teaching so that children receive a higher

quality education.

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> Improve Parent-Teacher Communications

Schools need to send information about

student attendance and performance to

parents in a timely and effective manner,

to allow parents to take action. Some

parents would prefer to receive report

cards electronically via email or through

controlled web access. To build

successful teacher-parent relationships,

schools must be able to support different

communications channels.

> Develop Custom Marketing Materials

Developing and storing marketing materials in a consolidated document management

system allows the rapid customization and distribution. Staff can send out the most up-

to-date information to prospective learners in the most effective way for the prospect,

via fax, email or through a web portal. Central storage ensures people are receiving the

latest version.

> Ensure Tight Security and Protect Privacy

To secure student information properly, schools need to take advantage of secure data

storage and communications channels. Schools must protect student records against

unauthorized access and misuse. Monitoring and tracking document access through

fully-implemented security measures including user authentication. Audit logs provide

officials with the means to trace malefactors.

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Samsung’s Value Proposition for K12 Education

With our major industry footprint, Samsung has developed deep understanding and

insight into the needs of K12 Education for powerful, yet cost-effective, document

management solutions. Our comprehensive document management solutions reduce

document processing, storage and printings cost, increase teacher productivity and

improve student’s learning experience. We understand the importance and complexity

of regulatory compliance, maintaining student privacy and information security.

Print Cost Reduction

Samsung helps schools to optimize printing in the most

cost-effective way possible. Our solution enables

teachers to create and print tests on-demand, reducing

the high cost and long lead time associated with pre-

printed test forms. As a result, schools can eliminate

storage cost, contributing to a reduction in operating

expenses that are un-related to learning outcomes. We

provide customers with cost-competitive hardware

and necessary supplies to meet the needs of your

institution. Managed Print Service allows institutions to

gain control over printing cost.

Productivity Enhancement

Our solutions offer cutting-edge laser technology that will allow you to turn

cumbersome paper-based processes into a streamlined electronic document

management system. The system allows educational professionals to easily create,

process, and share documents ranging from tests to student records.

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One highlight of Samsung’s technology is its

enhanced ability to keep parents informed about

their child’s attendance, performance and safety.

The solution also allows school administrators

and teachers to store, share and reuse valuable

intellectual knowledge—true added value. By

accessing and contributing to a consolidated

store of learning materials, teachers can share

knowledge, find and reuse existing teaching

materials more efficiently.

We assist teachers further with flexible, on-demand test formats, allowing them to

create new templates tailored to individual needs. This dramatically reduces the time

spent on testing, grading and performance analysis. Additional benefits include

reduced paperwork as a result of streamlined administrative processes and

communications for teachers and staffs, improved material quality, and faster

turnaround for large volume handouts as a result of automatic sorting and bundling

features.

Parent, Teacher and Staff Satisfaction

New operational workflows enable teachers to concentrate on educating students

rather than on trivial tasks like grading and creating tests or searching for learning

materials. Freeing teachers from these tasks increases their job satisfaction, allowing

them to concentrate on the needs of individual students. Effective, timely teacher-

parent communications provides parents with a better idea of their child’s academic

progress, attendance, and participation extracurricular activities, providing them with

information they need to assist their children and gain peace of mind.

Information Security and Regulatory Compliance

Our document management solutions focus on ease of access in a high-security

framework to help prevent the loss or misplacement of key student documents.

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Proactive protection against privacy invasion, identity theft and

hacking, and combined with secured communications, allow

educational institutions to comply with FERPA regulatory

requirements.

Samsung’s Offerings for K12 Education

Samsung engineers reliable, high-quality hardware and software solutions, simplifying

burdensome test/grading and class education materials development in a cost effective

way. In addition, Samsung’s versatile & secured document device will be able to help

enhance communication with parents while complying with FERPA regulations.

Cost Optimization

In a comparative study performed by Buyers Laboratory Inc. (BLI), the leading source

for unbiased and reliable intelligence for the imaging industry, Samsung copiers and

supplies outperformed others in reliability, multi-tasking capability, and productivity

and efficiency. BLI confirmed Samsung as provider-of-choice for lowest-cost

management options [Figure 3].

[Figure 3] Lowest Cost of Ownership: Both Samsung color and mono A4 copier proved

lowest total cost of ownership vs. industry leading vendor’s copier in BLI Test

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Samsung’s Managed Print Service (MPS) consolidates on-site printers, MFPs, copiers

and fax fleet management with a variety of flexible options, from basic cost-per-page

contracts to comprehensive service engagements. A convenient, metrics dashboard

provides complete visibility into all network device usage so that printer, fax, scanning

and copying can be monitored and measured from anywhere. Using Samsung’s

Managed Print Service (MPS) programs, schools typically save 10 to 30 percent in total

cost of ownership.

In addition, real-time monitoring of toner outage or printer malfunctions enables

device maintenance management, while Samsung’s CounThru™ 2 Enterprise analysis

report shows usage and billing information by print type, paper size and color selection

[Figure 4].

[Figure 4]

CounThru™ 2

Enterprise: Offer

total visibility of

printer and copier

devices

Ecological Credentials

Greenpeace, a world-renowned environmental group, ranked Samsung as the world’s

second most eco-friendly company. In addition, we received the 2009 Energy Star

Excellence Award from the U.S. Environmental Protection Agency, and became a

SmartWay Partner to help reduce greenhouse gases generated during freight transport.

Samsung printers have garnered numerous Blue Angel Certifications and every

Samsung printer and MFP built since 2007 has been granted a Star Mark. Samsung is

committed to helping consumers lead a greener digital lifestyle, and has developed

innovative toner units and printer functions to minimize material use and energy

consumption.

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Take-back and Recycle Program

Samsung's S.T.A.R. Program is a free service, created in partnership with FedEx, to

encourage companies to take responsibility for keeping the environment clean. Since

2005, it has set a new industry benchmark for cartridge return plans. Under the

program, Samsung collects empty print cartridges, safely recycles them, converting

them into useful materials and thereby ensuring they are not incinerated or sent to

landfills.

Related Solutions with Software : CounThru™ 2 Enterprise Managed Print

Solution

Productivity and Satisfaction Improvement

Convenience and Ease of Use

Samsung helps K12 Education to enhance productivity by managing large volumes of

paper documents in digitized form. A hardcopy scan can be transformed into various

formats, including .tif, .jpg, .pdf and delivered to any destination, using fax, printer, OCR,

e-mail or any enterprise application.

Samsung’s “Scan to USB” enables you to transmit scanned documents and receive e-

mail directly to any USB device. You can register an email address, scan a document,

and then share hard copy reports by emailing them to multiple recipients.

Education professionals can conveniently index, search, and categorize documents, and

collaborate across diverse information technology and communications platforms. The

system allows administration, accounting, and any other departments to securely

access, update, share, and store any document [Figure 5].

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[Figure 5] SmarThru™ Workflow 2: Simplify document workflows: Capture paper and

electronic documents and distribute them to predefined destinations and processes

For economic multiple-document printing, Samsung provides competitively high-speed

duplex printing. Samsung devices include finishing options for convenient print

operations. For example, you can use finishers that automate, staple or collate jobs for

large volume printing.

To preserve your current investment in print and communications infrastructure,

Samsung’s Universal Print Driver recognizes and works with any PDL printer or multi-

function device. In addition, our solution allows you to remotely control, monitor, and

troubleshoot multiple devices from a single interface [Figure 6].

[Figure 6] Samsung Universal Print Driver: One simple install supports multiple

printers

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For schools seeking printing cost optimization, Samsung provides convenient functions

for self-operation. One way to illustrate this is to show that Samsung copiers have

numerous user-friendly functions (for example, easy-to-install drum/toner cartridges;

a simple pull in/pull out finisher; and a fax module).

Compatibility and Flexibility

Samsung engineers compatibility with printing features using Citrix and SAP, as well as

with IPv6 / IPSEC. Our inter-changeable toner cartridges and other supplies let you

manage printers easily and effectively from single vendor.

Responsive Service Plans

The Samsung implementation team offers hardware and software customization and

system design as well as legacy system integration services. We minimize the costs of

ongoing maintenance services by setting a fixed fee for each, so you can phase in the

service you require and plan costs in advance. Typical options include service-level

agreement changes, parts-only warranties, extended warranties, onsite or call center

service; local provider service, equipment pick-up and delivery, in-house escalation and

next-business-day service.

Innovative, Durable Hardware

For years, Samsung’s multifunction printers have lead the way in innovation and cost

reduction. They have received reviews that place them time and time in the “Best

Quality in terms of Performance and Innovation” for reliability, multi-tasking

capabilities and productivity and efficiency improvements. Samsung has been

continuously awarded “Pick of the Year” by BLI, and is consistently a “Better Buys for

Business” Editor’s Choice.

Security and Privacy Protection

Samsung’s diverse product lines are engineered with privacy and security as a

paramount consideration.

Security Features for Regulatory Compliance

Samsung’s unique security features eliminate detect and eradicate malicious attacks

and to protect student record information. FERPA compliance features include user

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authentication and authorization for document access; security logs for audit; and

enhanced network security for record transmission.

Common Criteria Certification for Multi-function Printers

“Common Criteria” (CC) certification makes it easier for IT professionals to identify the

products that meet their security requirements. Samsung’s CC-certified MultiXpress

features include image overwrite, user authentication, security management, security

audit log and data-flow management.

[Figure 5] Common Criteria Certification:

Offer business environment capable

products with certification

Image Overwrite Feature as follows;

User information created during copying, printing, network scanning, scanning to e-

mail, or scanning to server processes is immediately recorded on the MFP’s hard drive.

To secure this information, the MFP software implements an image overwrite function

to erase image data. The MFP software performs three overwrite passes of the data

using the methods defined in Department of Defense (DoD) 5200.28-M.

Related Solutions with software : SyncThru™ Web Service UI (Device Management)