Why Choose PVET 2 Prices 4

Payment Methods 5

Trainers and Assessors 6 How to obtain a driving instructor’s licence 11

Course Schedule 14 Testimonials 15

Complaints, appeals and disciplinary policy 21

Code of practice 24

Disclaimer 26

2

PVET Institute is a Registered Training Organisation has been established for since 2001, founded by an established driving school in Sydney’s North Shore that has been in operating since 1989.

Our organisation has structured training to suit the individual needs of students. PVET Institute is committed to providing flexible training to suit student’s schedules and availability as well as providing an immediate start option once an RMS Letter of Eligibility has been obtained. Our modes of delivery address individual client needs in a flexible way so not to interfere with personal and work commitments.

All trainers and assessors are nationally approved assessors, meaning the person who trains you will also be your assessor. Our trainers and assessors will provide ongoing support for clients during and following completion of the course.

Once a quotation is given it will be the fixed fee.

FLEXIBLE TRAINING Training by PVET Institute is flexible and can be conducted during the weekdays in the morning, afternoon or evenings and on the weekends. Training is conducted in a variety of ways to accommodate for differing needs of clients.

WHY CHOOSE PVET?

3

PROFESSIONAL TRAINING

All trainers associated with PVET Institute are experienced driving instructors who have successfully established and are operating their own driving schools. Each trainer holds TAE40110 Certificate IV in Training and Assessment and are also nationally approved assessors, meaning clients will be both trained and assessed by the same person. If a student does not pass the final assessment on their first attempt then the second assessment will not incur a fee.

DO YOU WANT TO ESTABLISH YOUR OWN DRIVING SCHOOL? Students looking to start their own driving school will receive an individual learning approach and additional information about establishing and building their own successful driving school. This includes business establishment, advertising and building a client base.

Following course completion students will receive ongoing support from their trainer. Students are able to contact their trainer or PVET Institute directly for guidance on building their own driving school.

BECOME AN EDUCATOR

Being a driving instructor is not dissimilar to being a school teacher. One operates in a classroom environment, the other within a car. The essential aspect is that they are both educators. The course is designed to develop professional driver trainers with the skills and knowledge to teach learner drivers the necessary skills to become safer drivers.

4

NEW COURSE FEE PROMOTION

NEW TRAINING APPROACH

PREVIOUS PRIVING $3,580 (One to one)

NEW PRICING $2,760 (One to one)

SAVING $820

LOCATION PRICE DETAILS

Sydney/NSW (local to trainer) $2760 Immediate start available

Regional NSW Contact for quote Additional costs for trainer

travel/accommodation may

apply.

5

PVET Institute does not require payment to be made upfront in full. Students will be able to pay as they progress through the course.

TOTAL ENROLMENT FEE 1st INSTALMENT 2nd INSTALMENT 3rd INSTALMENT

$2,760 (One to one)

$690 $690 $690 $690 (Final instalment)

ENROLMENT FEE: Covers registration, enrolment, course materials (non-refundable).

1st INSTALMENT: To be paid prior to commencing on road training. Covers first 8 hours of training (non-refundable following commencment of on road training).

2nd INSTALMENT: To be paid upon completion of 8 hours training. Covers hours 9-16 of training (non-refundable following commencment of hours 9-16)

3rd INSTALMENT: To be paid upon completion of 16 hours training. Covers remaining training hours (total 24) and final assessment (non-refundable) Payment options include credit card, bank deposit, cheque and cash.

METHOD OF PAYMENT

6

TRAINERS AND ASSESSORS

PETER M – NORTH SHORE, SYDNEY

Early in his career, Peter has worked in the fields of Electronic Engineering and computers. He has been production and sales manager in a number of Electronic and computer companies; among some of his strengths were in the area of staff training. In the late 1980's Peter moved from engineering, working from an employer, to self-employment. His keen desire to continue in the areas of training led him to start a Driving School, hence he established Peters Driving School and North Shore Driving School, to train novice drivers. Over the years, the driving school expanded and for the need of quality trainers for his school, he sought to expand the driving school to include training for driving instructors. At this point, the company that Peter owned was called North Shore Peters Driving School. Peter has also established PVET Institute with the intention of providing new driving instructors with the skills and knowledge to teach young people safe driving for life.

SHERIF A – BLACKTOWN, SYDNEY Sherif has completed Bachelor of Civil Engineering in 1984. He has successfully completed Induction Training in Occupational Health and Safety (now WHS) in 2003 and obtained Certificate IV in Business Management in 2005. Sherif currently holds the Certificate IV in Driving Instruction and is a qualified Driving Instructor and Senior Trainer for the Driving Instructor course.

7

ROBERT K – MERRYLANDS, SYDNEY Robert’s qualifications include a Bachelor of Science and a Diploma of Education (Secondary) from the University of Sydney. Robert is a very experienced secondary mathematics teacher. He is a member of the Teachers Federation and classified as an approved member of the Catholic Education Office by the NSW Department of Education. In addition, he is accredited as a proprietor / examiner by the Institute of Automotive Mechanical Engineers. He is highly valued by our organisation not only for his knowledge and skill as a trainer but also for his enthusiasm and dedication.

MICHAEL C – CENTRAL COAST, NSW

Michael has been a professional driving instructor and trainer within the industry for 20 years and has extensive knowledge of the industry. He has worked with many established driver training businesses and is regarded as one of the most professional and knowledgeable trainers in the industry.

ZOE H – HILLS DISTRICT, SYDNEY

Zoe has an extremely professional approach to training. Previously, Zoe has extensive experience in the Medical Science field. She has the latest RMS approved driving instructor license as well TAA and TAE qualifications. She is very passionate and confident with her teaching as she has had previous teaching experience. She continues to be actively involved with the Keys2drive program of the Australian Automobile Association (AAA) and further training to improve her license and her professional driving experiences.

8

STEPHEN T – GOULBURN, NSW

Steve has spent the last 12 years training new police officers for highway patrol at the Goulburn Police Academy. He then became a driving instructor and established 6th Gear Motoring. His wealth of knowledge and experience in driver training shows in his professionalism and approach to driving instructor training.

CATHIE R – NELSON BAY, NSW

Cathie was employed by the Roads and Maritime Services for 39 years, demonstrating excellence in delivery of customer service to customers and colleagues. Excelling in areas of interpersonal skills, communication skills and time management, Cathie became a driving instructor so that she could use her vast experience and knowledge to teach safe driving to young people.

SAM F – SYDNEY SOUTH, NSW Sam has vast experience in training and teaching safe driving to young people. He has owned and operated his own driving school on the Sunshine Coast and now operates in Sydney’s South.

9

DAMIAN H – COFFS HARBOUR, NSW

Damian has a Bachelor of Education (Physical Education) and has taught for 17 years holding a number of coordinator positions. These involved coaching sports, teaching road safety and drug and alcohol education. He has also marked the Higher School Certificate for the past 5 years. From 1990-1994 he was the Northern NSW Development Manager for the NSW Australian Football League. His duties included promotion, coaching, conducting school clinics and resource development. Currently, he runs Coast Driver Training in Coffs Harbour. He is also a member of the Australian Driver Trainers Association (ADTA).

CHRISTIE O – NORTH SHORE, SYDNEY

Christie has been working with PVET Institute since 2009, specialising in compliance within the organisation and training including the driving instructor course and the RMS Safer Drivers Course. Christie holds a Diploma in Vocational Education and Training and a Diploma of Training Design and Development.

10

ANDY M – BEROWRA, SYDNEY Andy has extensive experience as a trainer. He currently works with PVET Institute as a trainer and assessor and driving instructor. His wealth of knowledge and experience makes him an ideal trainer. ANDREW H – NEUTRAL BAY, SYDNEY

Andrew previously worked as a physiotherapist and trainer in Australia and overseas. His experience as a trainer makes him an ideal driving instructor trainer.

11

HOW TO OBTAIN YOUR DRIVING INSTRUCTOR LICENCE You can only apply for a driving instructor’s licence if:

You’re at least 21 year old

You’ve held a full driver licence (not learner, provisional, probationary or restricted) of the relevant class for at least 3 years during the four-year period immediately prior to your application for an instructor’s licence

You’ve been authorised by Roads and Maritime Services to undertake an approved course in driving instruction, and have passed.

12

APPLICATION PROCESS

The process consists of:

1. Documents and checks 2. Tests (theory and practical) 3. Letter of eligibility

1. Documents and checks

You’ll need to provide:

A completed driving instructor application form

A completed medical check stating that you’re fit to drive (as part of the application form)

Pass police and criminal checks

Provide a Working with Children Check number and expiry date

Two specimen signature

Four colour passport-sized photos

13

2. Tests You’ll need to:

Pass an extended knowledge test on road rules (90 questions)

Driving Instructor applicants: Pass a driving test with a 95% pass rate. You must pass the driving test before you’re issued a letter of eligibility. If you undertake the test in an automatic vehicle, your driving instructor licence will have a condition allowing you to teach in an automatic vehicle only.

3. Letter of eligibility

When all documents are provided, checks completed and you’ve passed the required tests, Roads and Maritime will issue a letter of eligibility. You cannot enroll into TLI41216 Certificate IV in Driving Instruction (Road Transport Car Driving Instruction) unless you hold a current letter of eligibility.

14

The TLI41216 Certificate IV in Transport & Logistics (Road Transport Driving Instruction) course is made up of 12 units of competency.

TLII1002 Apply customer service skills

TLIC3036 Apply safe car driving behaviours

TLIL2060 Complete induction to the transport industry

TLIM0001 Conduct learner driver training

TAEDES401A Design and develop learning programs

TLIM4001 Develop safe car driving behaviours in others

TLIF1001 Follow work health and safety procedures

BSBRKG304 Maintain business records

TLIL4009 Manage personal work priorities and professional development

TLIC1051 Operate commercial vehicle

TAEDEL301A Provide work skill instruction

TLIG2007 Work in a socially diverse environment

The course is made up of 24 face to face hours as well as home study and assignments.

COURSE SCHEDULE

15

Dear Peter and Laurie,

I would like to thanks you guys at PVET for everything you have done to assist me in obtaining my Heavy Vehicle Driving Instructors

Licence.

You guys not only made the process simple, but went out of your way to tailor your course to my needs in order for me to obtain

recognition with the RMS. I appreciate this as what you done for me was to no financial benefit to your business, and you could

have easily of allowed no flexibility and forced me to pay the full amount for the course.

Having been a trainer for the last 5 years, I have been involved in many courses through a range of RTO’s and have had a lot of

1st hand experience with training. It’s not just the quality of the training, or the professionalism displayed that sets you guys apart

from your competition, it’s the continuous support that’s given to your students long after we have finished the courses.

After having done this course 1st with another RTO, then seeing the difference when I used you guys, I will be sure to send all future

trainers for my business through you.

Thanks again for everything you have done for me, and I look forward to continuing our relationship.

Rod Ryan

Director

TESTIMONIALS

16

17

18

19

20

21

COMPLAINTS & APPEALS

Complaints A student may submit a complaint, suggestion or comment by notifying the office by email or phone. Student Appeal If a student is concerned with any part of the course they may appeal to the Director in writing via email or post. The director will assist the student to resolve the matter promptly and fairly. The Director or RTO Manager will take a report from the student concerned, investigate and recommend a course of action. The Director or RTO Manager will be directly involved in the course of action taken and the subsequent review. Disciplinary Procedure

22

Participants and trainees are expected to conduct themselves with integrity and in fairness to each other. Any grievances will be dealt with according to the PVET Institute Non-conformance/Complaints Policy.

COURSE REFUNDS & CANCELLATION POLICY Course Fee Structure and Refund Policy Course fees are broken up into instalments, with the initial registration fee being non-refundable. The initial registration fee covers registration, enrolment, initial course materials, correspondence information manuals and assignment booklets. It is non-refundable when course materials have been provided. In exceptional circumstances, at the discretion of the Director, the initial registration fee may be refunded, in part or in full, when all course material provided have been returned (at the expense of the trainee). The 2nd instalment must be paid prior to commencing training. It allows for on-road training to commence. This instalment will cover the first 2 hour sessions (4 hours each session), or a total of 8 hours. Once any applicant begins the session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session. The 3rd instalment must be paid following completion of the first 8 hours face to face training. It allows for commencement of the third and forth 2 hour sessions (4 hours each session), or a total of 8 hours. Once any applicant begins the session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session.

23

The 4th instalment (final payment) must be paid following completion of the second 8 hours face to face training. It allows for completion of the total 24 hours on the road training, including 4 hours for the final assessment) Once any applicant begins the session, the instalment is non-refundable, even if 2 sessions are not completed or if an applicant has completed only one session.

Exceptional circumstances Under exceptional circumstances, a full or partial refund may be given at the discretion of the Director. Full refunds will be issued in the unlikely event where course is been cancelled by PVET Institute. Examples of exceptional circumstances in which refunds will be considered include:

- Being unable to continue due to sudden physical illness, accident and or pregnancy/childbirth. - Being unable to continue due to mental illness/disability. - Personal circumstances including family emergencies.

Cancellation If a student wishes to cancel their enrolment an application must be made in writing and submitted to the Director or RTO Manager. Any course fees they have paid will be fully refunded, so long as a minimum of 14 days notice is given prior to the start of the course. If a trainee chooses to cancel their enrolment after course material has been provided to them, they must return it immediately, at their own expense, to have their refund request considered.

24

CODE OF PRACTICE

PVET Institute will:

1. Adopt policies and management practices that maintain high professional standards in the delivery of education and training services.

2. Maintain a learning environment that is conducive to the success of all students. The learning

environment will provide adequate facilities. 3. Provide adequate facilities and use methods and materials appropriate to the learning needs of the

student. 4. Monitor and assess the performance, attendance and progress of all trainees and students. 5. Provide all students with fair treatment and processes, for dealing with appeals and complaints.

25

6. Ensure that all employees, contractors and sub-contractors abide by all policies of PVET Institute, are suitably qualified, and sensitive to the need of the students and trainees.

7. Provide training for employees, contractors and sub-contractors as appropriate. 8. Advertise and market training and education services ethically, clearly and accurately, without

ambiguity or misinformation, and in accordance with ASQA guidelines.

9. Refund all trainees and students in accordance with relevant legislation when unable to provide agreed

services. 10. Supply accurate, up to date information to all potential and actual trainees and students. All information

given to trainees and students will be regularly reviewed to ensure accuracy. 11. Ensure that all recruitment of and dealings with trainees and students is in accordance with equal

opportunities legislation and equity principles.

12. Carry out all assessment fairly, and in accordance with National Assessment Principles (including RPL) and the assessment guidelines set out by the relevant industry/ Training Packages developer.

13. Provide all trainees and students with a copy of its Code of Practice.

26

DISCLAIMER

The views expressed in the training materials and course presentations do not necessarily represent the views of the

Institute. Whilst all care is taken in providing training services, PVET Institute does not accept any liability for the use made

by the client or its employees or agents of any training products. This publication does not purport to be legal advice, and is

provided as a general guide only. Some information may be superseded by changes of law or training packages or policy.

Every precaution has been taken in the preparation of this manual. PVET Institute takes no responsibility for errors or

omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein. These

training materials have been prepared for use as part of a structured Vocational Education and Training Course shown only

by use within this context. These training materials have been prepared for use in a structured Vocational Education and

Training Course run by PVET Institutes. The materials contained within this publication are intended for use within the

structure of the course. Course fee, terms and duration may vary or change without notice. PVET Institutes will take no

liability for any damages or loss resulting in course fee, terms or duration changes.

Pvet Documents:TLI41216 - CAR:Information Manual:Information Manual v38 06-10-17.doc