ECONOMIC FEARS 

The computer will be able to produce an invoice, update the customer account and print a

statement automatically, from one input of information: the payroll will be completed in one third of the time it takes a present, stock records

will be linked to purchasing, eliminating the need for several clerical operations. This could make staff fear redundancy or reduction in pay

because work will be completed in less time and lower-level skill will be required.

Why People resist ChangeSOCIAL FEARS

The installation of new workstations and possible reduction or redeployment of staff

could mean work groups being broken up or changed in composition. Many employees get upset when the balance of a working team is changed, particularly if the change results in working in new surrounding, being isolated a

getting used to new people.

Why People resist ChangePERSONAL FEARS

Individual task pride in the skills they have acquired and may see the new job as

demeaning or less interesting. They may even fell that new technology has been introduced

because their work was inadequate. Their status could be affected as they may be

controlling less staff, and their job prospects may worsen.