willet effective facilitation

8/16/2019 Willet Effective Facilitation

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Keys to Efective

FacilitationKatie Willett

January 20, 2012


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Discuss acilitation and the benets o using

a acilitative aroach!

E"lain #eys to successul acilitation!

De$onstrate s#ills and tools to acilitateefectively!

%ession &b'ectives


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Describe the $ost efective $eeting youhave attended!

Describe the least efective $eeting you

have attended!

%etting the bar( What is our

goal)


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*o+ do you +ant others to describe the

$eetings you acilitate)

What results do you hoe to acco$lish

through your $eetings)

lariy E"ectations


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&n the broadest level, acilitation is using

#no+ledge o grou dyna$ics to designand deliver a rocess to hel a grouachieve desired results!

-lanning $eetings!

%taf $eetings!

o$$ittee $eetings!

What is Facilitation)


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reating a structure that is oen and

.e"ible enough to allo+ or e"lorationo issues!

reating a rocess to invite articiantsto actively engage in their learning!

/istening and as#ing uestions!

sing a Facilitative roach to 3raining


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*ighlights the needs o the learner!

ssu$es the ossibility o +or#ing +ith$ore than one right ans+er!

4ost roductive +ay to engagearticiants in the learning rocess!

Why do +e Facilitate)


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-aradig$ %hit or

Facilitators

5nstead o(

3hin#ing about having theans+ers!

%earching or agree$ent!

%eeding u to get theend!

Focus on individualthin#ing!

%uort the urge to

co$ete! E"ecting erection!

3ry this(

3hin# about having theuestions!

%earch or inut!

%lo+ing do+n to savor the 'ourney!

6enet ro$ collectivethin#ing!

Engage and collaborate!E$brace uncertainty and trust


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1. Create a positive learning

environment.

2! Develo core co$etencies in rocess!

7! 6uild around the adult learning $odel!

8! ddress diferent learning styles!9! Develo core co$etencies in content!

Keys to Efective Facilitation


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What +as done at thebeginning o the session tocreate a ositive learning

environ$ent)5t all starts +ith you::


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%o$e ;esonses

War$ly greet you!

-lan oeningcareully!

se visual aidsefectively!

Debrie activities!

%tay ocused ontoics!

Dress aroriately!

/isten attentively!

;esond graceully!

Encouragearticiation!

;oo$ set


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1! reate a ositive learning environ$ent!

2. Develop core competencies in processtechniques.

7! 6uild around the adult learning $odel!

8! ddress diferent learning styles!

9! Develo core co$etencies in contentdevelo$ent!



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Develo ore o$etencies

*o+ you +or# +ith thegrou!

What you

cover!

-rocess

ontent


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Whole 6rain ctivity

Content(

Kno+ the big icture and thedetails= #no+ the .o+!

>ive clear and co$leteinstructions!

Design the session to a?r$

the +isdo$ o the grou! 3ie o


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reate a cli$ate that suorts learning!

se i$actul uestions!

/isten thoughtully!

4anage the ti$e and sace!

Fly under a neutral .ag!

&rchestrate the audience dra$a!

ssu$e resonsibility or articiant@slearning!

o$etencies


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1!%tarting the conversation!

4anage the environ$ent and initiatingconversation!

2!&rganiAing the .o+!

7!6roadening articiation!

8!*eling individuals $a#e their oints!

9!4anaging divergent ersectives!

B!;eaching agree$ent!

C!uestion and ans+er techniues!

%o$e 6asic 3echniues


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What does co$$unicating +ith condence

loo# li#e to you)

o$$unicating +ith

ondence


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o$$unicating +ith

ondence


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ollect your data!

Who is your audience)

What do they +ant to learn)

What do they need to learn)

Write your ob'ectives! nticiate uestions!

-lan


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Kno+ your audience!

Kno+ your content oints!

4e$oriAe your oening co$$ents!

3hree hase delivery!

-reare your close! reate your oening!

-rearation %ets the %tage


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3hree 3oolsoice!

>estures and -osture!

%tructure!

-ractice


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ariety $atters!

olu$e


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%tand u straight!

6reathe deely and control air .o+ +ithdiahrag$!

i$ your voices at so$eone at increasingdistances throughout the roo$!

E$ty your oc#ets!

-osture


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%tand in balanced $anner!

se hands in $oderation!

Kee gestures above +aist and ocused on$essage!

E$ty oc#ets beore you start!

/et hands rest at side eriodically!

*arnessing Energy through>esture ontrol


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%tart big 4a#e an i$ression!

se a uote, headline, story!

6e organiAed!

%ea# +ith G-lain EnglishH!

se ictures to $a#e your oint!

;ound statistics u, over t+o thirds, not BB!CI!

%tructure


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%tate the idea you +ant others to consider!

;elate the idea to a revious state$ent orevent!

%uort idea +ith evidence or data!

5ntegrate by as#ing or suort!

5$act %trategy


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se o language!

%et u the right environ$ent!

Focused eye contact!

-ersonaliAe or your-articiants


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Focused eye contact is #ey!

/oo# around the roo$ beore you startsea#ing!

Focus eyes on one erson and then startsea#ing!

*old eyes on one erson until you haveco$leted a thought! 8 to B seconds

;otate osition o eole +ith +ho$ youconnect visually!

onnecting +ith yourudience


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6e credible!

se real acts and data!

hannel nervousness!

isualiAe a successul session!

-ersuade


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1!reate a ositive learning environ$ent!

2!Develo core co$etencies in rocess!

7!Build around the adult learningmodel.

8!ddress diferent learning styles!9!Develo core co$etencies in content!



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dult /earning 3heory!

Why is it relevant to us)

4alcol$ Kno+les


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6eore /earning %tarts, dultss#


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7!6uild around the adult learning $odel!

8!Address diferent learning styles.

9!Develo core co$etencies in content!



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*o+ do you learn best)

Kinesthetic!

isual!

uditory!

Diferent /earning %tyles


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*o+ +ill you incororate these rinciles into

your $eeting designs or training)

1!dult /earning 3heory!

2!/earning style diferences!

-ersonal Focus


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7!6uild around the adult learning $odel!

8!ddress diferent learning styles!

9!Develop core competencies incontent.



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6uilding the ontent

rocess conten

t


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*o+ +ill you get started)


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DD5E 4odel

%tarthere


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ssess and nalyAe

Questions to Ask

Who is the audience)

What do they need tolearn)

What do they hoe to

learn)

What is the urose othe session)

ools to !se

%urveys!

uestions!

Focus grous!


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%tart +ith the ob'ectives!

Kee in $ind(

dult /earning 3heory!

/earning styles!

3i$e bloc#ing! Design interactive +ays to e"lore the

toic!

Design and Develo


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5cebrea#er!

&ening


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Kee ob'ectives in $ind!

Develo solid useul content!

reate a logical .o+!

Kee dult /earning 3heory in $ind!

reate visuals and $aterials that suortlearning !

se a variety o activities to engage!

Efective Designs


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-;E-;E, -;E-;E, -;E-;E:

Focus on content and rocess!

6uild around the adult learning $odel!

ddress diferent learning styles! reate a ositive learning environ$ent!

5$le$ent and Facilitate


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DD5E 4odel


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3hrough articiation in this training,

articiants +ill be reared to(E"lain acilitation and the benets o using aacilitative aroach!

Discuss #eys to successul acilitation!

ly s#ills and tools learned to acilitateefectively!

5n ;evie+


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uestions)

lose +ith o$$it$ent

willet effective facilitation

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