Services

In-factory, Customer Supplied Integration The customer will be responsible for supplying Howard Medical with all necessary internal parts and equipment to complete integration onto the carts. This includes, but is not limited to, all cabling and necessary components. Components must be received by Howard Medical no later than two (2) weeks prior to the scheduled ship date. The customer will be responsible for installing any peripherals to include, but not

limited to, monitors, notebooks, scanners, etc. upon the cart’s arrival.

In-factory, Howard Medical Supplied IntegrationHoward Medical will be responsible for supplying all necessary inter-nal parts and equipment to complete integration onto the carts. This includes, but is not limited to, all cabling and necessary components. The customer will be responsible for installing any peripherals to in-clude, but not limited to, monitors, notebooks, scanners, etc. upon the

cart’s arrival.

On-site Integration A Howard Medical Product Specialist will arrive on-site to provide inte-gration of the carts. The customer is required to confirm all necessary

parts are on-site prior to the Product Specialist’s arrival.

On-site Setup A Howard Medical Product Specialist will arrive on-site to set up and test all peripherals on the cart. This includes, but is not limited to, note-books, monitors, scanners, etc. Howard Medical will not be respon-sible for any software, networking, or compatibility issues unless said products were purchased through Howard Medical. The customer is required to confirm all necessary parts are on-site prior to the Product

Specialist’s arrival.

In-factory Custom ImagingHoward Medical will provide custom imaging services to be done in-factory. The customer is responsible for providing, tested and approved image to Howard Medical prior to custom imaging services. A fee is

based per computing device.

On-site Custom ImagingHoward Medical will provide custom imaging services to be done on-site. The customer is responsible for providing a tested and approved image to Howard Medical prior to custom imaging services. A fee is based per computing device.

Experience the Howard advantage.

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Professional Services

Experience the Howard advantage.

Warranty & SupportChoosing a warranty option that best fits the demands of equipment for a healthcare facility can be an enormous task. At Howard Medical, we try to make your decision an easy one. Each cart comes with a standard 3-year limited warranty; however, depending on your individual needs, we offer several other warranty upgrade options for you to choose from including:

3-year limited warranty

3-year extended warranty

3-year complete warranty

About UsFounded in 1998, Howard Medical is a division of Howard Industries, Inc., a billion dollar, privately held corporation that was established in 1968. We design and manufacture specialized hardware solutions that enable healthcare personnel to focus on patient care with confidence and fewer medical errors – Howard Medical provides tomorrow’s technology today!

Training

In-Service TrainingPer Cycle:A Howard Medical Certified Trainer (HMCT) will provide in-service training on the carts for the nursing staff. This training will take place within the ward/unit or at a predetermined location lasting between 20-30 minutes. Note: Per cycle is defined as the training of all nursing shifts (maximum of 3) on one (1) particular ward/unit within a specified

24-hour period.Per Session:A Howard Medical Certified Trainer (HMCT) will provide in-service training on the carts for the nursing staff. This training will take place within the ward/unit or at a predetermined location and last 20-30 minutes. Note: Per session is defined as each 20-30 minute in-service training period.

Technical TrainingCart Training:A Howard Medical Certified Trainer (HMCT) will provide in-service train-ing on the carts for all technical staff. This training will take place in a conference room or training room and will last approximately 2 hours. The hospital will be responsible for providing a cart for training purpos-es. A fee is based per training session.Integration Training:A Howard Medical Certified Trainer (HMCT) will provide in-service train-ing on integration of the carts for all technical staff. This training will last approximately 3-6 hours. The hospital will be responsible for providing a cart for training purposes. A fee is based per training session.

At Howard Medical, we provide excellent service and training after the sale.

Redefining medical technology.

Buy online at www.Howard-Medical.com or call us at 877.856.6441.

Professional Services