Recycle Your Christmas Tree

Ban The Foam

Three On-Call Free Pick-up Days

Happy Holidays!We are proud to be of

service to the Concord community.

4080 Mallard Drive Concord, CA 94520

Office Hours: Monday-Friday, 8 am to 5 pm

Visit us at: www.mdrr.com

for more information, or call us at

925.682.9113

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Mt. Diablo Resource Recovery

Winter 2018-2019Newsletter for Concord Customers

Mt. Diablo Resource Recovery will recycle your Christmas tree for Free! Curbside: Please place your Christmas Tree at the curb on your yard waste collection day and we will pick it up for you for no additional charge. If your tree is longer than 3 feet, please cut it in half. Our trucks cannot pick-up trees 3 feet or larger.

Drop-off: You can take your tree to Contra Costa Waste Service (also known as the Recycling Center & Transfer Station), located at 1300 Loveridge Road, in Pittsburg for no additional charge. Limit one (1) tree per vehicle.

Please remove all ornaments, tinsel, flocking and tree stand.

COMPOST & BARKCOMPOST: Bags: 1.5 cubic feet $5.50 per bagBulk: 1 ton - 2.22 cu yds $60 plus tax BLACK BARK: $250/tonNATURAL BARK: $200/ton WOOD BARK FINES: $150/ton

Contra Costa Waste Services1300 Loveridge Road, Pittsburg

Call: 925.473.0180 Email:

CustServ@garaventaent.com

Holiday Schedule for Normal Tuesday Pick-Ups: If your normal collection day falls on either Christmas or New Year’s (both TUESDAYS) then pick-up will occur the following day this year on WEDNESDAY in the morning as usual. Please place your carts at the curb on Tuesday night as usual.

Recycled Christmas Tree

Chipping the Christmas Tree

Your Tree Turned into Mulch

Saving Water & Helping Plants/Flowers to Grow

Save Recycling By: Ronald J. Proto, MDRR Chief Executive Officer

Mt. Diablo Resource Recovery, a Garaventa Company, has served the residents of Contra Costa for over 75 years. We are a family-owned company with deep ties and an unyielding commitment to the quality of life in the communities we serve. This has driven us to work hard, work smart, and strive for excellence in the way we collect and process local recycling and waste materials to maximize our contribution to our local health, safety and environment.

Accordingly, recycling has always been a critical part of our business. We are by far Contra Costa’s largest recycling processing operation. Indeed, our company does not even own a landfill. So, it’s in our DNA to see that the maximum amount of material that comes through our operation is recycled. That’s why Resource Recovery is in our name.

So even in the face of complex recycling mandates from the state and federal governments, we have always stepped up to the plate and gotten the work done. Because it’s what we do.

But now, a monumental policy shift by the government of China has upended the global recycling market and is confronting companies and communities like ours. For years, the vast majority of processed recycling material from the US (California especially) was purchased by China. But this abrupt change, known as “National Sword,” has resulted in China massively decreasing the volume of recycled material it is willing to accept. In short, this has had a catastrophic effect on the traditional economics of recycling. It’s a profound change to the entire world of recycling and we must all now change with it.

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Please place the appropriate materials in your GREEN yard waste cart:

ACCEPTABLE YARD WASTE: Brush, Flowers & Flower Cuttings, Grass, Garden Trimmings, Hay, Houseplants, Leaves, Pruning, Shrubbery, Straw, Tree Trimmings, Tree Twigs & Branches, Weeds, Wood Chips and Yard Debris*UNACCEPTABLE ITEMS: No Concrete, Dirt, Fruit, Hazardous Waste, Household Waste, Food Scraps, Large Tree Trunks, Pet Waste, Rocks, Solid Waste or Sod

Yard waste pick-up is a weekly service.*All acceptable yard waste must fit in the yard waste cart, with lid closed.

MDRR Curbside Garbage ServicesMt. Diablo Resource Recovery offers weekly garbage, recycling and yard waste service curbside pick-up. Please visit our website at www.mdrr.com for more information and pricing

Mt. Diablo Resource Recovery offers 3 different brown garbage cart sizes:

32 64 96 gallon gallon gallon

What to PUT IN your brown garbage cart:Food, Foam Products, Snack Chip Bags, Candy Wrappers, Paper Towels, Napkins and all other items that are NOT recyclable or are too dirty to be placed in the blue recycling cart.

PLEASE NOTE: Place all cold ashes, kitty litter, sawdust and foam peanuts in a tied plastic bag.

What NOT to include in your brown cart:

Any Electronic Waste, Household Hazardous Waste or any CLEAN items that can be recycled.

If you have extra garbage, computers, appliances, or televisions, please call us at 925.682.9113 to schedule aspecial pick-up.

Take Household Hazardous Waste to Central Contra Costa Sanitation District located at 4797 Imhoff Place in Martinez. Drop-off of HHW is free. Please visit their website for a list of HHW items and hours of drop-off: www.centralsan.org.

Be sure your lid is closed!

We can NO LONGER ACCEPT items with food residue, liquids, or other contaminates in your blue cart. We do

NOT clean recyclables before processing. Contaminated items cannot be recycled into new products.

Please CLEAN all recyclables-Dirty Items are NOT Recyclable! ACCEPTABLE ITEMS: PAPER PRODUCTS: Cardboard, Cardboard Tubes, Newspaper, Copy Paper, Colored Paper, Paper Bags, Shredded Paper (in Paper Bags), Boxes, Windowless Envelopes, Non-Glossy Paper, Manila Folders.

PLASTIC PRODUCTS: Plastics #1-5 & #7: Soda & Water Bottles, Laundry Detergents, Shampoo & Conditioner Containers, CLEAN Milk Jugs, Bleach Containers. We will accept #3, 4, 5 & 7 Plastics BUT they must be clean. Please, no food residue or liquid. We cannot accept items with food residue on or in them.

GLASS: Glass Bottles, Juice Bottles, CLEAN Baby Food Containers, Glass Jars.

UNACCEPTABLE ITEMS:Batteries of ANY Kind, Laptops, Cell Phones, Tablets, Household Hazardous Waste, e-Waste, Garbage, Chipboard, Glossy Paper, Items with food residue or liquids, Yard Waste, Oil, Filters or Rags, Styrofoam, Diapers, Wires, Plastic Bags, Paper Plates, Plastic Utensils, Wood, Pizza Boxes, Recycling Products with food residue on them.

PLEASE, FOR THE SAFETY OF OUR EMPLOYEES AND THE ENVIRONMENT, no laptops, batteries, oil, cell phones, tablets, Household Hazardous Waste in the recycling cart. They can combust and cause truck fires.

MDRR PROVIDES YOU WITH A 64-GALLON RECYCLING CART.

4 Please place your carts out on the curb by 5am the day of service or the night before. 4 Please place them 3 feet apart from one another.4 Please remove carts from curb following your service day. 4 Do not overload carts; lids must close. 4 Please do not place carts near basketball hoops, cars, trees or low hanging wires. (Our trucks cannot pick carts up when they are near these objects)

Customers MUST call or email us to schedule the above services. 925.682.9113

or CCRCustServ@garaventaent.com (allow 24 hours for email response)

Three On-Call Free Pick-up Days:We will collect up to twelve 32-gallon bags of household garbage or yard waste, weighing no more than 50 pounds each. If you have branches, please tie them in a bundle and make sure they are no larger than 18 inches by 3 feet. We will NOT pick up furniture, carpet, appliances or e-waste. On-call pick-ups must be at least one week apart.

Free Curbside Oil Pick-Up:Call to ask for a free 6-quart collection container for used motor oil. We will drop off the container to you and when it’s full, call to schedule a free curbside pick-up. This convenient service is funded by a grant from CALRecycle. Free Curbside Household Battery Pick-Up:

Place batteries in a closed container or ziplock bag labeled “Batteries.” Place either the container or the ziplock bag next to your brown garbage cart. NO AUTOMOTIVE OR MOTORCYCLE BATTERIES ACCEPTED.

Free Curbside CFL Pick-Up:Place the CFLs into a sealed bag or small plastic bin with a lid labeled “Lights” or “CFLs.” Place the bag/container next to your garbage cart on your usual pick-up day.

MDRR Concord picks up and recycles the following items, curbside. Just call us and we will schedule a pick-up!

BAN THE FOAM By: The City of Concord’s Planning & Housing Division

Starting on January 1, 2019, Concord is “banning the foam!” Restaurants, supermarkets, cafeterias, food trucks, and caterers doing business in Concord will no longer be allowed to serve food and beverages using disposable Styrofoam and other foam products, such as cups, bowls, plates, and serving trays.

By avoiding using Styrofoam products, all residents can play an important role in diverting waste from the landfill, reducing the risk of harm to wildlife, improving water quality in Concord’s waterways, and creating a “greener” City! Thank you for your partnership. For more information, please visit www.cityofconcord.org/styrofoam.

BILLINGRESIDENTIAL bills are sent out the 15th of every month and are due upon receipt. If you have not paid your bill by the 15th of the 2nd month following the billing month, MDRR-Concord will suspend your service. You will receive reminder statements indicating your service will be suspended.

MDRR-Concord may pull all 3 carts once your service has been suspended. If service is suspended, you will have to pay the entire balance to resume service, including the month the carts were removed. If the carts are pulled, you may need to pay a reconnect fee of $20 per cart pulled. Accounts resumed prior to carts being pulled will not receive a reconnect fee.

WAYS TO PAYYou can pay by cash, check, money order, Visa, MasterCard and now American Express! Returned checks will be charged a $25 fee per check. Accounts stopped due to a returned check must be paid by cash, money order, or certified check.

There are 5 WAYS you can pay your bill:

1. CALL Mt. Diablo Resource Recovery at 925.682.9113 to pay by telephone2. ONLINE by visiting mdrr.com

3. MAIL PAYMENT TO P.O. Box 5397 Concord, CA 94524

4. IN PERSON by visiting our office at 4080 Mallard Dr. in Concord

5. Pay through your BANK WEBSITE by adding us as a vendor

2019 Holiday Pick-Up Schedule: 2019 CallHolidays Service Office Center

New Year’s NO Closed Closed

President’s YES Closed Open

Memorial YES Closed Open

4th of July YES Closed Open

Labor YES Closed Open

Columbus YES Open Open

Veterans YES Open Open

Thanksgiving YES Closed Closed

Christmas NO Closed Closed

4080 Mallard Drive Concord, CA 94520

PRSRT STDU.S. POSTAGE

PA I DCONCORD, CAPERMIT #473

Printed on recycled paper with soy-based ink.

Please recycle.

The Recycling Center & Transfer Station: We accept household garbage, recyclables, yard waste, paper, wood, plastics, metals, cardboard, construction debris and much more! Located at 1300 Loveridge Road in Pittsburg, just north of the old Pittsburg-Antioch Highway. CALL: (925) 473-0180HOURS: 7:00 am - 6:00 pm daily. We are closed Christmas and New Year’s.

Member of

4PITTSBURG / ANTIOCH HIGHWAY

Contra Costa WasteRecycling Center & Transfer Station

LOVERID

GE RD

To Concord To Antioch

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Please separate your CLEAN recyclables from other waste items and drop them off for processing.

Please Dispose of Batteries Safely!Our hearts go out to all the victims and first responders of our recent fires. We are taking this time to remind our customers of the dangers of truck fires and the items that can cause them. For the safety of our employees and your neighborhoods, please do not put batteries, cell phones, laptops, Household Hazardous Waste, e-waste, hot ash, used oil, filters or oil rags in your carts. These items are extremely dangerous and may cause fires in your cart or our trucks. Thank you for your cooperation and doing your part to protect our environment. Check our website: www.mdrr.com

Communities across the country are reacting to these events in different ways, including many who have concluded that under this “new normal” they are forced to simply stop accepting many items to be recycled, including many forms of paper, cardboard, plastics, and glass. In some communities those items that are no longer accepted in the recycling bin are destined for the landfill. For us, such changes would cut against our local culture and commitment to resource recovery and environmental best practices. So rather than just give in to these global forces, we believe it’s time to come together and do all we can locally to Save Recycling. We need everyone – our company, our community, our local businesses and our local government leaders – to step up to the plate together.

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What can you do? Three critical things:

1. Clean your recycling. The cleaner your jars, containers and other items the more they can be recycled.

2. Know what’s recyclable and what isn’t. The better the overall recycling stream, the more that can be recycled.

3. Spread the word. We are developing a set of resources and tools to spread the word across our community. Please stay tuned for more on that soon!

Over our 75 years, we have overcome countless challenges by standing upon our values and by relying upon our strong local partnerships. Together, WE can overcome this challenge too.

To learn more on how to recycle clean, please go to www.recyclecleanamerica.com

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