Work co-operatively and communicate with others about work matters Week 8 3/09/2013

Effective teams are ones in which everyone is aware of the different roles and responsibilities of each member and are able to respect the work of others and the different roles they play in the team.

Who might you be working with?

Complete

Activity 2.1

Effective Teams Effective teams are also ones in which

everyone:

Is clear about the goals of the group

Is committed to the group

Works co-operatively

Shares information

Completes assigned tasks

Works to an agreed standard

Effective Teams •Effective teams are also ones in which every

Is flexible

Willing to actively listen to the ideas of others

Contributes ideas and suggestions

Is able to put aside personal goals

Respects the ideas and values of other members

Communicating effectively in teamsFor teams to work successfully people in the team need to communicate their opinions and ideas in a clear and concise manner

All team members should also make sure that they share information that will help others to get things done.

This can be referred to as positive communication

Positive communication skills

For a team to work effectively, it’s essential that team members have the skills to communicate positively.

By communicating positively co-workers need to be able to express their ideas and concerns in a clear and calm manner.

Communication stylesWhen we think about communication styles the 3 most common we refer to include:

Passive

Assertive

Aggressive

WHAT COMMUNICATION STLYE ARE THESE BIRDS EXHIBITING?!

PASSIVE

Passive communicators tend to let others have their way as they don't let others know how they are feeling or what they are thinking.

ASSERTIVE

The most effective communication style to use is to be assertive. This allows you to express your ideas and concerns in a manner, which will engage the listener and can lead into developing strategies for your suggestions to be

put into actions.

ASSERTIVE

Assertive communicators value both their ideas and the ideas of others and so state clearly what they want and why but also ask others for their input.

AGGRESSIVE

Aggressive communicators use force or intimidation to get what they want. They don't appear to care what others want and demand that their ideas are heard and acted upon.

Reflecting on being part of a team

Complete

Activity 2.2 also referring to the slide below as part of this activity.

Job advertisement

WORKING IN 2 GROUPS

Write a job advertisement seeking an effective team member to work in 1) a children’s service and 2) a mobile preschool. Think about the qualities and characteristics of an effective team member.

Discussion of Assessment Task 2 – Team Building Exercise to be completed next week (Week 9 10/9/2013) – with the follow up report due Week 10 (17/9/013)