workethic notes v15 student handout

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  • 8/3/2019 WorkEthic Notes v15 Student Handout

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    Presentation do you mind?

    1

    Work Ethic Module

    EICC Logistics Technician Program

    Jul 2008

    Objectives

    Define work ethic and ethical decision making.

    Examine values most sought by employers.

    Assess personal values.

    3

    Identify areas in need of improvement.

    Design an action plan to improve identified areas.

    Reflect on working values and preferences.

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    Why Do We Talk About This?

    Insufficientfoundational

    skills

    Low skills

    From an employee/personal point of view

    4

    LowWork Ethic

    and/or holding

    a good job

    =Low wages

    =Lower

    Quality ofLife

    Work Ethic = Responsible Workplace Behavior

    Why Do We Talk About This?

    From a management point of view

    LessProductivity

    Less QualityLow

    Work Ethic

    CustomerSatisfaction

    Suffers

    5

    Work Ethic = Healthy and Prosperous Business

    $$$ Loss

    Before We Continue

    Ethics is a hard topic but important to explore.

    We encourage you to relate your own experiences

    or cases with which you are familiar.

    We request that you keep everything you hear

    confidential.

    6

    No external judging of shared experiences is

    allowed.

    We want you to reflect and learn from life

    experiences.

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    Brainstorm

    What isWork Ethic ?

    7

    What does

    Work Ethic involve?

    Work Ethic Definition

    Ethic: A code of principles and values which guideour choices and actions, and determine the purpose

    and course of our lives.

    Source: Character at Work Colorado State University Cooperative Extension

    8

    Work ethic is a set of values based on the moral

    virtues of hard work and diligence work ethic

    may include being reliable, having initiative or

    maintaining social skills.Source: http://en.wikipedia.org/wiki/Work_ethic

    Work Ethic

    All of us can, in one way or another, differentiate right

    from wrong in most situations

    9

    but ethics is about character and moral courageand how we meet the challenge when doing the right

    thing will cost us more than we want to pay.

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    Work Ethic Personal Journal

    Exercise # 1 Identify situations in your past

    where it was hard to do theright thing.

    10

    (work-related or not)

    Work Ethic

    EthicsStandards

    of conduct

    11

    How one should behave is based upon:

    Moral Duties Obligations Virtues

    Brainstorm

    What are some examples of

    our moral duties

    and obligations ?

    12

    How do we relate our

    moral duties and obligations

    to standards of conduct?

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    Work Ethic

    Ethics is an action concept, not just a

    philosophical theory

    Is vs. Ought

    13

    Consequential vs.

    Inconsequential

    Work Ethic Personal Journal

    Exercise # 2 Identify someone you know

    whom you admire for their

    work habits and think what

    14

    ma es em an examp e

    If You Want Share Your Appreciation

    Its always nice to let others know

    when they are doing things right !

    Nice surprise !

    15

    Source: http://cbs13.com/watercooler/safe.drivers.sacramento.2.612778.html

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    Work Ethic and Good Working Values

    Graphic of steps to make ethical decisionsW O R K E T H I C

    16

    Principles of Character

    Josephson's Six Pillars of Character

    Caring

    Citizenship

    Fairness

    17

    Respect

    Responsibility

    Trustworthiness

    Source: Character at Work Colorado State University Cooperative Extension. Adapted from Josephsons Model for Making Ethical

    Decisions.

    Work Ethic

    Lets watch the

    Thank You for Smoking

    movie trailer

    18

    http://www.apple.com/trailers/fox_searchlight/thankyouforsmoking/trailer/

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    Work Ethic

    When what is good for some,

    is bad for others

    19

    We need to

    Make ethical

    decisions !

    Brainstorm

    How do I make

    an ethical decision ?

    20

    What should

    I consider when

    making an ethical decision?

    Ethical Decisions

    Choices

    Ethical dilemma

    21

    Ethical Decision

    Principles

    1. Interest of all

    stakeholders

    2. Ethical > Non-ethical

    3. Greatest balance of

    good in the long run

    Ethical principles are

    the ground rules ofdecision making not

    just factors to consider

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    Ethical Decisions

    It is OK to lose

    in fact, it is better to lose than tolie, steal or cheat in order to win.

    22

    People who are unwilling to losehave to be willing to do whatever

    it takes to win.

    Ethical Decisions

    One Approach to Making Ethical Decisions

    Identify Evaluate Decide ImplementMonitor &

    Modify

    23

    Source: Character at Work Course Colorado State University Cooperative Extension

    Clarify the

    problemEthical

    principles

    at risk?

    Facts vs.

    Beliefs/

    Wants

    Identify truth

    Ponder

    consequences

    Decide what

    to do

    Plan how

    to

    implement

    the

    decision

    Act

    Follow

    up

    Follow

    through

    Work Ethic Personal Journal

    Exercise # 3 Lets consider a case that

    requires make an ethical

    decision.

    24

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    Work Ethic Personal Journal

    Case # 1Your elderly grandparents have asked you to vis it them over the

    holidays. (You are away at school.) You have already signed up to

    work.

    The business offers double-time pay when you work holidays. Some

    of your friends who are visit ing from out of town are planning great

    25

    parties for Friday and Saturday.

    Your parents (who know about work, but not about the parties)

    advise you to, Do what you think is best.

    You know that they really want you to spend time with your

    grandparents.

    What do you do?

    Work Ethic Personal Journal

    Case # 2

    You work in the administration office of a large company. You type

    a confidential memo for your supervisor, l is ting the names of ten

    people who will be laid off involuntarily in about one month. Your

    close friend Morgans name is on the list.

    26

    That evening, Morgan stops by to see you and shares that her

    family has finally found the home of their dreams.

    With both her and her husband working, they can afford the house

    payment, even though money will be tight.

    Do you tell Morgan about the lay off?

    Work Ethic and Good Working Values

    Graphic of steps to make ethical decisionsW O R K E T H I C

    P i i l f Ch

    27

    Principles of CharacterWorking Values

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    Work Ethic and Good Working Values

    Graphic of steps tomake ethical decisionsWORK ETHIC

    Principles ofCharacter Workplace+YOU and

    YOUR

    CAREER

    28

    CharacterWorkingValues

    Behavior(Your Actions

    and Decisions)

    ect

    s+THE

    COMPANY

    and

    ITS

    REPUTATION

    Working Values Wanted by Employers

    Work Hard

    Work Smart

    Dependable and Responsible

    Positive Attitude

    Good teammate

    29

    Honesty and Integrity

    Self Motivated

    Motivated to grow and learn

    Self confidence

    Professionalism

    Source: Attributes Employers Value Most in Candidates. Engineers Week, February 17-23, 2007.

    Brainstorm

    As a group

    let s def ine these

    w or k in va lues

    30

    and

    share the f ind ings

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    Brainstorm

    What other factorscan affect

    31

    our perception

    of ethics and values ?

    Ethical Behavior

    Ethical principles may also relate to themorals valued by our

    Culture

    Famil

    32

    Spiritual and religious beliefs

    Neighborhoods and communities

    Ethical Behavior

    Should ethical behavior changewith the jobs and professions

    in which we are employed ?

    33

    Why or why not?

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    Ethical Behavior

    34

    Ethical Behavior

    It costs justpennies!

    I didnt

    have time!

    35

    I t doesn ' t h u r t

    anybody ! I deserve

    it!

    Examples of Myths of Ethical Behavior

    36

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    Ethical Behavior

    Some reasons why business people act unethically

    Rationalization

    Bad role models in the organization

    Peer pressure

    37

    Source: What is Ethical: Politics, Circumstances, Excuses Can Blur What is Right, Michael S. Jones,ABCNews.com, February 21, 2002

    Difficulty in defining what is ethical

    Corporate culture

    Pressure from superiors

    Work Ethic Personal Journal

    Exercise # 4 Assess the different

    dimensions of value

    in your current or

    38

    mos recen o .

    Self Assessment of Work Ethic

    There is always room for

    improvement !

    39

    To exceed and excel, you must push

    yourself to higher levels !

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    Work Ethic Personal Journal

    Exercise # 5 Choose areas for improvement.

    (mark your assessment)

    40

    Brainstorm

    Ideas for

    41

    mprovemen

    Work Ethic Personal Journal

    Exercise # 6 Create Action Plan

    42

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    Working Values and Preferences

    When Working Values meets Personal Preferences

    What I

    likeWhat I

    do

    43

    to do wellWhat I

    have

    to do

    Working Values and Preferences

    When Working Values meets Personal Preferences

    Companyexpectationsabout your

    44

    What I

    like

    to do

    What I

    do

    well

    What I

    have

    to do

    per ormance anwork ethic

    become moreimportant than

    personalpreferences

    Working Values Personal Journal

    Exercise # 7 Personal Preferences vs.

    Expected Working Values

    45

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    Working Values

    Articulating preferences in the job search and interview

    1. Read the job description carefully.

    Know what the company expects. Even jobs with the same name may require different tasks.

    2. Know your strengths and weaknesses.

    46

    3. st your s s:

    Knowledge gained from education and experience

    Transferable skills such as the ability to communicate, getalong with people, solve problems, plan, create, etc.

    Personal traits from your areas

    4. Be ready to share these during your interview, but word themin a positive way.

    Work Ethic Remember

    What is right and wrong

    The foundation of responsible workplace behavioris ethical thinking and reasoning such as:

    47

    What are acceptable standards of conduct

    What attitudes and attributes foster and sustain

    society

    Work Ethic Remember

    Sometimes people must choose

    What I want What I want to be

    48

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    Work Ethic Remember

    Ethics have a price but also a value,which makes

    self-restrain, sacrifice, service and charity worthwhile.

    49

    You will remember for years how good you felt aboutmaking a good decision.

    Questions ?

    Thoughts ?

    50

    Thank you for your time !

    Acknowledgments

    Jennifer BestLora Kaisler

    ATEEC Services

    Tim Cottle

    Dissemination Policy

    This product was funded by a gr ant awarded under the

    Presidents Community-Based Job Training Grants as

    implemented by the U.S. Department of Labors Employment and

    Training Administration. The information contained in this

    product was created by a grantee organization (Eastern Iowa

    Community College District) and does not necessarily reflect the

    official position of the U.S. Department of Labor or Eastern Iowa

    Community College District. All references to non-governmental

    companies or organizations, their services, products, orresourcesare offered forinformationalpurposes andshouldnot

    EICC Logistics

    Technician Program

    July 2008

    Mercedes Luna-Riveror ur r r r i r i l ur ul

    be construed as an endorsement by the Department of Labor or

    Eastern Iowa Community College District. This product is

    copyrighted by the institution that created it and is intended for

    individual organizational, non-commercial use only.

    Copyright 2008 EICCD, all rights reserved.

    Contact Eastern Iowa Community College District for permission.

    Case studies and examples are fictitious.Any similarity to persons living or dead is merely coincidental.

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    References and Bibliography

    4H Youth Development (2005). Character at Work: Ethical decision making for the workplace. Fort Collins, CO: ColoradoState University Cooperative Extension.

    Associated Press (2007, December 17). California Police Reward Good Drivers With Coffee. CBS Broadcasting Inc.Retrieved December 18, 2007, from http://cbs13.com/watercooler/safe.drivers.sacramento.2.612778.html.

    Brainy Quote (2007). Selections from the database. Retrieved 20 December 2007, from http://www.brainyquote.com/.

    Business Education Network (Nd.). Business and Education Partnership Work Ethic Rubric . IA: Bettendorf Chamber ofCommerce.

    Committee on Standards in Public Life (2007, March 10). The Seven Principles of Public Life. London, UK. Retrieved 21December 2007, from http://www.public-standards.gov.uk/about_us/the_seven_principles_of_life.aspx.

    DeMars, N. (1998, April 2). You Want Me To Do What? When Where & How to Draw the Line at Work. Simon & Schuster:Fireside Edition ISBN-13: 978-0684850467

    52

    . .

    Jones, M.S. (2002, February 21). What is Ethical: Politics, Circumstances, Excuses Can Blur What is Right. ABCNews.com,[as cited in Business Ethics Activity Book, the: 50 Exercises for Promoting Integrity at Work by Marlene Caroselli,AMACON publisher, June 2003 (ISBN-13: 9780814472002).

    Josephson Institute. (2007). The Six Pillars. Character Counts! Retrieved January 2, 2008, fromhttp://charactercounts.org/defsix.htm.

    National Engineers Week Foundation (2007, February 17-23). Attributes Employers Value Most in Candidates . Retrieved 2January 2008, from http://www.eweek.org/site/News/stats/attributes.shtml.

    University of Wisconsin System, Department Chairs (2002, April 3). Ethics Seminar Outline. (Video-conference results).Retrieved 21 December 2007, from http://www.uwsa.edu/gc-off/deskbook/ethics_seminar2.doc.

    Wikimedia Foundation Inc.(2007, September). Work ethic. (Wikipedia contribution derived from Daniel T. Rogers. TheWork Ethic in Industrial America, 1850-1920. Univ. of Chicago Press, 1978.) Retrieved 17 December 2007, fromhttp://en.wikipedia.org/wiki/Work_ethic.