Working Group #10: 911 Prioritization

June 6, 2012Jeanna Green, Network Development 911, Sprint, Co-ChairThera Bradshaw, CEO, TKC Consulting, Co-Chair

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Working Group #10: 911 PrioritizationDescription:

The working group shall explore ways to ensure the 9-1-1 is available when emergencies or disasters cause a surge in mobile network use. The work will include considerations of how 9-1-1 traffic might be

prioritized in such situations. It also includes related operational issues, including ways for

PSAPs to address operational issues.

The working group may consider ways to reduce traffic load during emergencies. such as encouragement of use of 911 text as a lower throughput

alternative to 911 voice.

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Working Group #10: 911 PrioritizationDescription Continued:

If the WG pursues arrangements that give 911 calls higher priority than most consumer wireless calls: the WG may consider how to coordinate 911 priority with other

priority calling arrangements, including Wireless Priority Service (WPS), and other arrangements that may provide priority for calls for emergency and first responders.

The WG will address implementations in 4G and earlier generation wireless networks; and will consider both E911 and NG911 implementations

Working Group #10 – Participants

Working Group #10 Members and Organization Charles Cullen, Palo Alto 911 Communication CenterChris Fisher, APCOWilliam Hinkle, IntradoCarl Klein, CenturyLinkJoseph Marx, AT&TRon Mathis, IntradoPeter Musgrove, ATISLawrence Rybar, VerizonJack Shurtz, Cricket CommunicationsRay Singh, Applied Communication Sciences (formerly Telcordia Technologies)Jim Winegarden, CenturyLink

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Working Group #10 - ObjectivesHigh level bulleted summary of completed activities

ObjectivesTechnologically feasible:

TodayDetermine different types of emergency & disaster calls

and should/could they be prioritized Impacts of LTE, NG911

Existing Priority Services WPS, GETS, CMAS

Reliability & ResiliencyVarious points in call path (capacity/congestion occurs) within

the call flow including: CMRS/VoIP Providers, LEC/CLEC, and PSAP

Consumer education usage5

Working Group #10 - Current Work Activity

WG has held 6 conference calls Various members have presented contribution for discussion on the

following topicsPSAP Observations

Constraints today Opportunities for tomorrow # of PSAPs and % of Call Taker positions categorized by small, medium, larger

PSAPsNetwork Diagram

Wireline call flows and congestion points Wireless call flow (including wireline) and congestion points

Priority Services Utilized today Integrated Public Alert and Warning System (IPAWS)

Commercial Mobile Alert Service (CMAS)3-1-1 for Non-emergency Governmental use

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Working Group #10 - Next Steps

Provide a high level bulleted summary of the next steps, Continue our Bi-weekly conference calls Continue to work thru open Action Item list

Review Contribution on: GETS, WPS, 3-1-1

Start to draft report

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Working Group # - Project Timeline

Include a project timeline that highlights pertinent dates (e.g., due dates, meetings, etc.)

Completed Draft Review by WG #10: 01/15/2013Report to Steering Committee: 02/06/2013Final report to CSRIC members: 02/20/2013Vote by full CSRIC: 03/06/2013

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