working smarter: integrating lean startup practices into your company

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@nataliehollier Working smarter: Integrating lean startup practices into your company CASE STUDY #BetterProducts

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Page 1: Working Smarter: Integrating lean startup practices into your company

@nataliehollier

Working smarter: Integrating lean startup practices into your company

CASE STUDY

#BetterProducts

Page 2: Working Smarter: Integrating lean startup practices into your company

- Tech Product and UX Design- Agile & Lean methodologies- Ex Software Consultant - VP of UX at Validately

About me...

Validately’s mission: “Helping the world build better products”

@nataliehollier #BetterProducts

Page 3: Working Smarter: Integrating lean startup practices into your company

Working Smarter

Failed product launches, anyone?

60-80% of development effort is REWORK

50% of product features are NOT USED

@nataliehollier #BetterProducts

(1) and (3) IBM Requirements management white paper (December 2009) (2) Several research reports indicate this number is ~50%. Here is one: http://versionone.com/assets/img/files/ChaosManifesto2013.pdf

200x cost to change code vs. prototypes

Page 4: Working Smarter: Integrating lean startup practices into your company

• Learn about customer needs early and often• Prototype, test and get real market feedback • Pivot your product and features based on learnings

#BetterProducts

There must be a better way!

@nataliehollier

Page 5: Working Smarter: Integrating lean startup practices into your company

Lean Product Development

BUILD

MEASURELEARN

DESIGNTHINKING

LEANSTARTUP

AGILEUX + DEV

Lean UX: Jeff Gothelf & Josh Seiden

(aka LeanUX)

#BetterProducts

Page 6: Working Smarter: Integrating lean startup practices into your company

CASE STUDY:Tools, techniques and lessons learnt from integrating lean startup practices at an education technology startup

Page 7: Working Smarter: Integrating lean startup practices into your company

?

An ambitious product vision

@nataliehollier #LeanStartup

Page 8: Working Smarter: Integrating lean startup practices into your company

ITERATE.

?A+

alpha beta 1 beta 2 launch

?A+

?A+

?A+

Journey from idea to launch

@nataliehollier #LeanStartup

Page 9: Working Smarter: Integrating lean startup practices into your company

6 60• pressure to plan• many potential features• changing is hard• many more decision makers

• finding a starting point• moving fast• lots of uncertainty & unknowns

Lean has different challenges at different project phases and team sizes.

@nataliehollier #LeanStartup

Page 10: Working Smarter: Integrating lean startup practices into your company

Think big.Start small.Move fast.

@nataliehollier #LeanStartup

Page 11: Working Smarter: Integrating lean startup practices into your company

When we were small...

Page 12: Working Smarter: Integrating lean startup practices into your company

When we were small...

SKETCH-TO-CODEDESIGNER-DEV PAIRINGLIGHT VISUAL DESIGNTIGHT COLLABORATIONDESIGN WALL

@nataliehollier #LeanProcess

10 PEOPLE

1 SCHOOL1 PRODUCT

Page 13: Working Smarter: Integrating lean startup practices into your company

Sketch-to-code, design-dev pairing #LeanProcess

Page 14: Working Smarter: Integrating lean startup practices into your company

Tight collaboration #LeanProcess

Page 15: Working Smarter: Integrating lean startup practices into your company

Design Wall #LeanProcess

Page 16: Working Smarter: Integrating lean startup practices into your company

As we grew...

Page 17: Working Smarter: Integrating lean startup practices into your company

As we grew...

FLAT UISTYLE TILESICON FONTLIVE STYLESSTYLE GEM

@nataliehollier #LeanTools

25 PEOPLE

2 SCHOOLS2 PRODUCTS

Page 18: Working Smarter: Integrating lean startup practices into your company

Flat UI, Style Tiles #LeanTools

Page 19: Working Smarter: Integrating lean startup practices into your company

Custom Icon Font #LeanTools

*example from Font Awesome

Page 20: Working Smarter: Integrating lean startup practices into your company

Live Styles #LeanTools

Page 21: Working Smarter: Integrating lean startup practices into your company

Style Gem

*mock code sample

#LeanTools

Page 22: Working Smarter: Integrating lean startup practices into your company

As we became a large team...

Page 23: Working Smarter: Integrating lean startup practices into your company

As we became a large team...

GOAL-ORIENTED TEAMSEMBEDDED DESIGNERSPROBLEM DEFINITIONORGANIZATION MINDSET

#LeanMindset

60 PEOPLE

10+ SCHOOLS3 PRODUCTS

@nataliehollier

Page 24: Working Smarter: Integrating lean startup practices into your company

Problem Definition Workshop

We believe that [doing this/building this feature/creating this experience]For [these people/personas]Will achieve [this outcome]We will know this to be true when we see [this feedback/quantitatve measure/qualitative insight] - LeanUX Book

#LeanMindset

Page 25: Working Smarter: Integrating lean startup practices into your company

Doing Lean » Being Lean

PROCESS

TOOLS

MINDSET

@nataliehollier #LeanMindset

Page 26: Working Smarter: Integrating lean startup practices into your company

Goal driven

User research based

Cross functional teams

Supporting software tools & practices

KEY INGREDIENTS

@nataliehollier #BetterProducts

Page 27: Working Smarter: Integrating lean startup practices into your company

TRUSTHUMILITYCOURAGE

@nataliehollier #BetterProducts

Page 28: Working Smarter: Integrating lean startup practices into your company

Books To Learn More

@nataliehollier #BetterProducts