Working with Māori clients

Tikanga • Guides correct thought, attitudes behaviour in all areas• Marae protocol

Understanding of tikanga assists the budget advisor to establish a relationship with client and whanau based on:

• Respect• Integrity• Cultural appropriateness• Sacredness• Autonomy

Tikanga: The Lore of the Land

Kawa

Kawa explains the interactions of RespectIntegrityCultural appropriateness, Sacredness and autonomy in all activityHow to behave as part of a group or in any interactionsWho holds the manaWhat is tapu ( Sacred) What support mauri (life force) Whakapapa ( genealogy) Specific to the area that you are in.

Mana

aroha (love)controlprestigepowervested and acquired authority influencedemonstrated qualities awarded and earned

through appropriate behaviour and actionsIt is vested on those who respresent their

whanau groups

Kaumatua

Manaprestigeknowledgeleadersupportrespectguidance

Whanau

social unit of Māori societybond and strengthen the kinship ties. belongingresponsibilityloyalty commitment sustained by aroha

Can be any family group from immediate to wider to unbounded.

IWI

MARAEHAPU

WHANAU

INDIVIDUALS WITHIN WHANAU

Manaaki: Giving/kindness and acceptance

Caring for one another. human relationships are the most important that what is needed will be provided without

being asked for. It is a sense of community care for one

another. sense of respect, trust and unity. Family Budgeting is based on this.

Manaaki Tangata - Budget Services

dignity and integrity of clients, Whanau hapu and iwi

physical, spiritual, emotional and intellectual needs

respect, kindness hospitality , service reputation, mana

empowers clients through education

Tapu and Noa

SpiritualCeremonialControlProtectionRespectwharenui (meeting house) Whare karakia (church)

Koha (donation)

Aroha (love) Putea (money)Time Kai (food) Resources Manaaki (support)

Tangihanga (funeral) ceremony

Tangihanga is held within the traditional marae-atea (complex),  The duration of the tangi will depend on the whanau and the mana of the deceased.  Every iwi ( area ) hapu (tribe) differs.

Marae Atea Kaumatua whanau knowledge sorrow loss traditions kawa tikanga manaaki tanga koha celebration gatherings whanau Te Reo

Tipuna -Mokopuna - Taonga (treasure) Puna-Spring of water / Whangai Mokopuna

Mana is placed on the Tipuna and mokopuna.Ancestorsgrand childrendescendant (s) linkageTe Reo ArohaTraditionsTeachingknowledge and experiences