workingwithindia-100611154022-phpapp02

7/31/2019 workingwithindia-100611154022-phpapp02

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Dvir Zohar

054 [email protected]


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My WorldMy WorldMy WorldMy World


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AgendaAgendaAgendaAgendaOffshore R&D

Offshore in India

Effective management of offshore in India


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Offshore Is EverywhereOffshore Is EverywhereOffshore Is EverywhereOffshore Is Everywhere

ServicesServices

Hi techHi tech

manufacturingmanufacturingManufacturingManufacturing

textiles, toys,

cars, .

R&DR&D

call centers,accountants, MRI,presentations


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R&D Offshore AdvantagesR&D Offshore AdvantagesR&D Offshore AdvantagesR&D Offshore Advantages Lower cost the cost in India is about 40% from the cost in the USA.

Higher availability of low level engineers

Close to new & large markets High growth in technology culture (more PCs, IT students, internet,

infrastructure etc.)


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Some Facts About R&D OffshoreSome Facts About R&D OffshoreSome Facts About R&D OffshoreSome Facts About R&D OffshoreStarted in the 80th (TI, Cadence)

The leader India (12.7 B$ per year). About 700,000

employees (next is china)Outsourcing and turn key projects

A few international research centers (Microsoft, Cisco,Intel and others)

Most of the large technology firms have branches inIndia and/or China.

Most of them continue to increase the number of theiremployees at home and at LCG

They had problems but improved their managementover the years


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IndiaIndiaIndiaIndia ---- Before the Revolution (90Before the Revolution (90Before the Revolution (90Before the Revolution (90s)s)s)s)

Barely functioning services

Government denied business requests

Low wages

Success=going overseas

Best educated Indians left India

Job for life

Women depend on family/husband for money

60%Of college graduatesfound jobs


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The High Tech in India TodayThe High Tech in India TodayThe High Tech in India TodayThe High Tech in India Today3 major companies Tata, Infosys, Wipro(above 100000 employees)

Many small companies (500 3000 employees)

800 R&D centers

300,000 new graduates each year, just are qualified to work

Shortage of people with experience, only 100 computer science PhDs,only 7000 patents per year

Turnover of about 15 to 30 percents

Wages increase is about 15% in the last years. Wages triple from 0 to 3years experience

Good quality (CMM, CMMI5)VCs are starting to invest (475M$ in 2009)


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Examples for Offshore Activities (India)Examples for Offshore Activities (India)Examples for Offshore Activities (India)Examples for Offshore Activities (India)

Oracle

8500 developers

Microsoft

3000 developers

GE4300 developers

AMD

3B$ projectChip design

SAPJava group

Intel

1B$ projectChip design

Cisco

Half of R&D

Airbuspart of the wingfor new plain

Ness/SelaOutsourcingFirms


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If You Want to Be CompetitiveIf You Want to Be CompetitiveIf You Want to Be CompetitiveIf You Want to Be Competitive

Innovation

Much shorter time to market

Use effectively the LCG groups


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Things That Will Make The DifferenceThings That Will Make The DifferenceThings That Will Make The DifferenceThings That Will Make The Difference

MonitoringDevelopment

processesRecruitment

CommunicationManagers

Cultural dailyissues

Management from

Israel


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GeertGeertGeertGeert HofstedeHofstedeHofstedeHofstede Cultural DimensionsCultural DimensionsCultural DimensionsCultural DimensionsPDI Power distribution in the organizationIDV Individualism (Vs. collectivism)

UAI - Uncertainty Avoidance

0

10

20

30

40

50

60

70

80

90

PDI IDV UAI

USA

ISRAEL

INDIA


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ManagementManagementManagementManagementIndian managers see employees as servants

Very slow in decision making

Most foreign firms prefer returned Indians from the west as managers

Define management procedures (similar to Wintegrawith some adjustments to the Indian culture)

Explain your values (people, motivation )

Train your managersBe formal and acknowledge hierarchy


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Management from IsraelManagement from IsraelManagement from IsraelManagement from IsraelIndians is willing to take higher risks with someone they trust

Respect them

Let them understand the whole picture

Let them feel as part of Wintegra

Remember their holidays, birthdays ..

The Indians do not express their disagreements (lets discussit later )

Give them a presentation about Israel


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MonitoringMonitoringMonitoringMonitoringVery important

Not naturally done, they can live with contradictions

Fast monitoring

Metrics - define many, give them to fill in (time, quality, investments,work in process )

They need a PMO


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RecruitmentRecruitmentRecruitmentRecruitment CV out

Universities - out

Friend brings friend

Formal test (professional + personality)

Give your employees reasons to stay


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CommunicationCommunicationCommunicationCommunication

The key to success

Daily - written communication(chats, Email)

Weekly teleconference

Monthly Video conference

Quarterly Meeting face to face

Establish communication at all levels / positions


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Development processDevelopment processDevelopment processDevelopment processUsually, they dont have their own process

Very disciplined

Looking for new methods (first at Google survey of design pattern)

Quality after price

Excellent documentation

Need to be trained


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Daily issuesDaily issuesDaily issuesDaily issuesWilling to work hard

Punctuality will be an issue (delay in meetings)

Dress conservativelyBusiness card is important

Indian rarely turn off their cell phones

Indian likes to talk about family and home


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Not Everything Can and Should BeNot Everything Can and Should BeNot Everything Can and Should BeNot Everything Can and Should Be OffshoredOffshoredOffshoredOffshored

Critical

FastComplicates

Core knowledge


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SummarySummarySummarySummary

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