1You can add new people to your network by clicking on add a user to Network (7) if you already know the specific account name. If you visit the website of the account from a person and you want to add this account to your network, you can click on add to my Network which will be visible in the same area.

If you want to add one of the bookmarks from your network to your own social bookmark account, you must click on save (8) - indicated behind every bookmark. Unfortunately, Delicious does not yet automatically extract the metadata when you save bookmarks like this. Therefore, you should copy the description and tags first before clicking on save (8). After clicking on save you will find the screenshot below. Paste the copied text in the field notes and drag the copied tags to the tags-field.

If you want that Twitter automatically publishes your bookmarks, visit https://secure.delicious.com/settings/bookmarks/sharing and set up a connection. Afterwards you can add @twitter in the field for and include a message (9) about the bookmark.

Sharing knowledge internally with DCISM Library’s account

When clicking on network (1) you’ll find a screen like this. It’s shows the activity of a network, i.e. latest resources added by your network. The network consists of people you want to follow because they might share interesting resources or are a!liated to you. These people are also shown in a list (2). By clicking behind the name (3) you can edit/delete a person from your network, or by clicking on options (4) you can make bundles to group the network (like a bundle for people from inside and outside the organisation).

12

An overview of a network activity is useful for internal knowledge sharing. It gives an overview of who knows what and what the interests are of individuals. In this example, jlinell (5) added something about web design and sinems (6) about the holocaust. As a result, personal and organisational knowledge of valuable resources are being shared. If all the sta" members of an organisation start to use social bookmarking, the organisation becomes then a complex human system.

3

4

5

6

7

8

9

the valuable bookmarks to an organisational account (which is explained on the first page). Then the organisation can maintain a ‘clean’ overview of valuable resources in a specific domain which have been selected by the people within the organisation (10).

Additionally, the content (or bookmarks) of the organisational account can automatically be re-used in other products or services, such as Twitter (11), Facebook, Flipboard, Google CSE and so on. This connection to third-parties is crucial in order to promote external knowledge sharing

“Sharing knowledge in general and social

bookmarking specifically should be fun”

© 2010 Prepared by Richard Santos Lalleman, independent consultant with RL Consultancy

2Sharing knowledge externally with DCISM Library’s account

So, you can automatically publish your bookmarks to a Twitter-account! This is among other things a create way to share knowledge externally. The only issue is that the content in an account should then be moderated, because if you want to re-use and re-mix content from a social bookmark account, it should not include knowledge about personal interests (which is only relevant to internal knowledge sharing). Additionally, to achieve that an organisation creates a

knowledge sharing culture, you should not impose people with too many rules. Sharing knowledge in general and social bookmarking specifically should be fun and can only become a success when each person can answer the question: “what’s in it for me”. That’s why a moderator is required who monitors and selects valuable bookmarks from sta" members. In other words, the moderator should follow the personal social bookmark accounts of sta" members and save the

10

11