WORKSHOP

APRIL 5TH 2014

TOPICS:TEAMBUILDING,

PERFORMANCE CONVERSATIONS, LEADERSHIP.

2. DRILL IN GROUP DECISION-MAKING TECHNIQUES

3. GAIN INSIGHTS INTO EFFECTIVE PERFORMANCE DIALOGS

1. CULTIVATE TEAM SPIRIT

OBJECTIVES

4. SPREAD THE QUALITIES OF MODEL LEADERSHIP

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TEAM TOOLS

1. WHY ARE TOOLS NEEDED?

1. TO FOCUS TEAM WORKING SESSIONS.

2. TO PROMOTE FULL TEAM PARTICIPATION.

3. FOR EFFICIENT USE OF TEAM ENERGY & TIME.

4. TO DOCUMENT RESULTS OF TEAM WORKING SESSION.

2. WHAT TYPES OF TOOLS ARE NEEDED?

1. IDEA GENERATION TECHNIQUES.

2. CATEGORIZATION & SORTING TECHNIQUES.

3. PRIORIZATION & RANKING TECHNIQUES

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RANK

INPUTS TOOLS & TECHNIQUES OUTPUTS

NAME Ω NAME Ω NAME Ω

1 OPA 38 Expert Judgement 28Project Doc. Updates 32

2 EEF 27 Meetings 17PM-Plan Updates 18

3 PM-Plan 23 Analytical Techniques 7 Change Requests 16

4 Risk Register 11 Reserve Analysis 5 OPA Updates 14

5 Work Performance Data 9 Grp Decision-Making Techn. 4 Work Performance Info 9

6 Project Charter 8 Communication Methods 3 EEF Updates 2

7 Schedule Mgt Plan 7 Information Mgt Systems 3

8 Stakeholder Register 7 Interpersonal Skills 3

9 Requirements Documentat. 6 Leads & Lags 3

10 Scope Baseline 5 Project Mgt Software 3

TOP 10 PMBOK[V5] ITTOs

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COMMON TOOLS & TECHNIQUES

1.BRAINSTORMING (AT KICK-OFF & IN-BETWEEN):1. A CREATIVITY TECHNIQUE.2. REQUIRES PARTICIPATION OF RELEVANT STAKEHOLDERS.3. REQUIRES COMMITMENT TO NON-BIASED & HONEST EXPRESSION OF IDEAS.4. NO ONE INDIVIDUAL SHOULD DOMINATE THE GROUP.

3.ISHIKAWA FISHBONE (TO IDENTIFY ISSUE ROOT CAUSES):1. CURRENT ASSESSMENT TECHNIQUE:2. FISHBONE REPRESENTATION OF ALL POSSIBLE CAUSES & SUB-CAUSES.3. A STRUCTURED APPROACH TO IDENTIFY ROOT CAUSES.4. TYPICAL ROOTS: People, Policy, Method, Organization, Environment, Equipment …5. OUTCOMES ARE IMPACTS OF THE RISK ON OBJECTIVES.6. KEEP IT SIMPLE, MAXIMUM 2 TO 3 LEVELS

2.QUESTIONNAIRES/CHECKLISTS (TO UNDERSTAND THE SUBJECT):

1. A HISTORICAL REVIEW TECHNIQUE.2. VERIFIES IF PREVIOUS EXPERIENCE CAN BE MADE USE OF.3. STAKEHOLDERS SHOULD BE BRIEFED IN DETAIL ABOUT THE PROCESS4. IT IS IMPORTANT TO FOCUS ON RELEVANT QUESTIONNAIRE ITEMS.5. THE QUESTIONNAIRE MIGHT NOT COVER ALL RELEVANT FACTORS.

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4.NOMINAL GROUP TECHNIQUE (PRIORITIZING):1. A CREATIVITY TECHNIQUE.2. A TYPE OF BRAINSTORMING WHERE PARTICIPANTS KNOW EACH OTHER.3. IDEAS ARE SUBMITTED TO A FACILITATOR AS WRITTEN LISTS.4. ALL IDEAS ARE PRESENTED TO THE GROUP & MORE IDEAS COLLECTED.5. CAN CAUSE FRUSTRATION TO THOSE WHO FIND THE PROCESS TOO SLOW.

6.COMPARATIVE PRIORITIZATION MATRIX (PRIORITIZING): :

1. ASSISTS IN DEVELOPING A RELATIVE WEIGHTING OF SOLUTIONS.2. ASSISTS IN THE CREATION OF AN OVERALL PRIORITY LIST.3. AN EXPERT FACILITATOR IN SETTING PRIORITIES AMONGST SOLUTIONS.4. DIFFICULT GATHERING INFO ABOUT PAIRWISE COMPARISONS OF SOLUTIONS.

5.DELPHI TECHNIQUE - EXPERTS (PRIORITIZING):1. A CREATIVITY TECHNIQUE INVOLVING EXPERTS.2. INVOLVES SUBJECT MATTER EXPERTS UNKOWN TO ONE ANOTHER3. REPEATED COLLECTION & CONSOLIDATION OF IDEAS TO EXHAUSTION.4. CAN BE TIME CONSUMING & HIGHLY DEPENDS ON EXPERTISE OF EXPERTS.

PRIORITIZATION TOOLS & TECHNIQUES

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Maintenance productivity has

declined and work backlog is

increasing

People

ProceduresPolicies

Plant

No m

ater

ial r

eser

vatio

ns

Storeroom is inadequate

Staff not properly motivated

Staff not properly trained

Organization structure is inadequate

Work planning/management process poorly designed

Store

s is t

oo fa

r fro

m u

nit

4

Tag-

out p

roce

ss n

ot

plan

ned

Org is function based – not process

based

Maintenance policies ineffective

Polic

y uncle

ar/

inadequatePolic

ies Not

Enforc

ed

Count

er is

too

smal

l

Plant systems/equipment poorly designed

WMS system inadequate

WM

S do

es n

ot in

tegr

ate

w/In

v

syst

em

Dai

ly p

lan

horiz

on to

o

shor

t

Stores not staffed/organized for peak demand

ISHIKAWA FISHBONE DIAGRAM

EXAMPLE

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15

THANKS

BY: NGONE NGEHAES SONEL

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