workshop culture for a better workplace
TRANSCRIPT
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Workshop Culture for a Better Workplace
Alison Coward@alisoncoward
bracketcreative.co.uk
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www.bracketcreative.co.uk
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www.bracketcreative.co.uk
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Image: Freddy Snijderon Flickr
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What’s wrong with meetings?
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What’s wrong with meetings?
Brief discussion!
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Typical meeting
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Typical meeting
Known facts or decisions to be communicated
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Typical meeting
Known facts or decisions to be communicated
Power dynamic of the loudest, or most senior people in the room
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Typical meeting
Known facts or decisions to be communicated
Power dynamic of the loudest, or most senior people in the room
Passive attendees
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Typical meeting vs Great workshop
Known facts or decisions to be communicated
Power dynamic of the loudest, or most senior people in the room
Passive attendees
Exploring different possibilities and options
Equal contributions, regardless of role
Dynamic
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What should a workshop participant feel ?
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What should a workshop participant feel ?
Engagement and connection
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What should a workshop participant feel ?
Engagement and connection
Autonomy
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What should a workshop participant feel ?
Engagement and connection
Autonomy
Purpose
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What should a workshop participant feel ?
Engagement and connection
Autonomy
Purpose
Progress
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What should a workshop participant feel ?
Engagement and connection
Autonomy
Purpose
Progress
Teamwork
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• 43 CEOs
• 400 employees
“Leaders… are learning to be less the visionary, less the sage, less the objective-setter, and more the shaper, the connector, the questioner”.
https://woreport.wolffolins.com/
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• 238 knowledge workers
• 12000 daily diary entries
“In settings where people must work together to solve challenging problems, high performance has four dimensions:
creativity, productivity, commitment, and collegiality”
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“Ideational Facilitation Leadership”
Abraham Carmeli, Paul Paulus
• 500 organisations
“leadership behaviour that cultivates openness, exchange of ideas and effective discussion for creative thinking”
CEO Ideational Facilitation Leadership and Team Creativity: The Mediating Role of Knowledge Sharing, 2014
Image: Andres NietosPorras on Flickr
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Where do you start?
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Rule #1
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Rule #1
Do not participate and facilitate at the same time!
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Rule #2
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Rule #2
You don’t have all
(or any of) the answers!
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Level one: Making it collaborative
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Level one: Making it collaborativeNote-taking, time-keeping, introducing exercises
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Level one: Making it collaborativeNote-taking, time-keeping, introducing exercises
Level two: Guiding the content
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Level one: Making it collaborativeNote-taking, time-keeping, introducing exercises
Level two: Guiding the contentSynthesising, summarising, asking clarifying questions
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Level one: Making it collaborativeNote-taking, time-keeping, introducing exercises
Level two: Guiding the contentSynthesising, summarising, asking clarifying questions
Level three: People skills
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Level one: Making it collaborativeNote-taking, time-keeping, introducing exercises
Level two: Guiding the contentSynthesising, summarising, asking clarifying questions
Level three: People skillsReading the room, empathy, dealing with conflict, active listening
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Four key skills for workshop facilitation
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Asking good questions &
curiosity
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Asking good questions &
curiosity
Crafting good questions
Open-ended questions – why, how, what
‘Stupid’ questions
What if…? questions
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Think of a challenge you’re facing.
Write down 3 open-ended questions you could ask your colleagues.
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Asking good questions &
curiosity
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Asking good questions &
curiosity
Listening&
empathy
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Asking good questions &
curiosity
Listening&
empathy
Dealing with ambiguity
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Asking good questions &
curiosity
Listening&
empathy
Dealing with ambiguity
Get comfortable with being uncomfortable
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Asking good questions &
curiosity
Listening&
empathy
Dealing with ambiguity
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Listening&
empathy
Asking good questions &
curiosity
SynthesisingDealing with ambiguity
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A simple technique
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Craft a really good question
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Craft a really good question
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Craft a really good question
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Craft a really good question
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• Start small
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• Start small
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• Start small
• Practice the four skills: questions, listening, dealing with ambiguity, synthesising
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• Start small
• Practice the four skills: questions, listening, dealing with ambiguity, synthesising
• Get out of the way!
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THANK YOU
Alison Cowardwww.bracketcreative.co.uk
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Icons: The Noun Project – TMD, Nicolas Morand, Emily Haasch, Oliviu Stolan, BenPixels, Christoph Robausch, Kevin Augustine,
iconsmind.com
Illustrations: Gabija Jankauskaite