workshop recruiting and keeping volunteers lizzie …...recruiting volunteers how do you find new...
TRANSCRIPT
Workshop
Recruiting and keeping volunteers
Lizzie Clapham & Leah Furniss
In this session:
• Volunteer Role Descriptions
• Recruiting Volunteers
• VINY
• Keeping Volunteers
• Support available from Community First Yorkshire
Creating volunteer role descriptions
First Impressions Count!
Make roles descriptions appealing
Big Top Community Centre!!
Recruiting volunteers
How do you find new volunteers?
Task: talk to the person next to you what are the top three ways to recruit volunteers?
Key points to consider for all recruitment
• How to stand out
• Where is your audience
• Which medium will work best.
All ‘adverts’
• Clear
• Contact details & further info
• Be flexible use ‘like to discuss / find out more info…’
• Word of mouth
• Taster sessions / bring a friend / open events
• Leaflets & Posters
• Newsletters
• Organising or speaking at events
• Press and radio
• Websites - your own, 3rd parties, and community
• Social Media – Facebook, Twitter etc.
• VINY - volunteer recruitment websites
Keeping volunteers
• Why do people volunteer?
• Why don’t people volunteer?
• NCVO “Time Well Spent” Report 2019 identified 8
factors that make volunteers feel their time is being well
spent….
Keeping volunteers – key factors
Think about your WELCOME
• Induction
• Training
• Support and supervision*
• Shadowing or buddying
• Volunteer/Trustee agreement
• Volunteer/Trustee handbook
• Recognition
* Not necessarily applicable for trustee roles
Problem solving procedures
Types of problems
• Performance
• Behaviours
• Attendance
• Personality clashes
• Boundaries
Causes of problems
• Unclear expectations
• Lack of Induction
• Unclear role descriptions
• Inadequate training and supervision
• Poor communication
• Volunteering environment
• Lack of equal opportunities
• Bullying and harassment
• Mismatch between volunteer and opportunity
Preventing problems
• Clear role descriptions
• Recruitment procedures
• Safeguarding procedures
• Volunteer agreement
• Supervision procedures
• Problem solving procedure
• Develop good relationships
• Work together
• Keep up to date
Any questions?
Lizzie Clapham and Leah Furniss• 01904 704177• [email protected]