wrf webcast preparedness and response practices to … · fundamentals, good practices, and...

© 2017 Water Research Foundation. ALL RIGHTS RESERVED.© 2017 Water Research Foundation. ALL RIGHTS RESERVED. No part of this presentation may be copied, reproduced, or otherwise utilized without permission.

WRF Webcast

Preparedness and Response Practices to

Support Water System Resilience:

Fundamentals, Good Practices, and Innovations

August 17, 2017

© 2017 Water Research Foundation. ALL RIGHTS RESERVED.© 2017 Water Research Foundation. ALL RIGHTS RESERVED.

Agenda

Brief Introduction

SpeakersTom Noble, Horsley Witten Group

Christine Herndon, Herndon Solutions Group

Q&A

Water Research Foundation #4601

AWWA Water Industry Technical Action Fund (WITAF) 522

The submitted presentation has been made possible through funding from the Water Research Foundation and American Water Works Association’s Water Industry Technical Action Fund (WITAF). The information contained herein is based upon Intellectual Property that is jointly owned by the Water Research Foundation and American Water Works Association. The Water Research Foundation and American Water Works Association retain their rights to publish

or produce the Jointly Owned Intellectual Property in part or in its entirety.

© 2017 Water Research Foundation. ALL RIGHTS RESERVED.

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Preparedness and Response Practices

to Support Water System Resilience:

Fundamentals, Good Practices, and

Innovations

Tom Noble & Christine Herndon

Horsley Witten Group and Herndon

Solutions Group


Partners

WRF #4601 Water Research Foundation, Alison Witheridge

WITAF #522 American Water Works Association, Kevin Morley

Project Advisory

Committee

U.S. EPA, Brian Pickard

Denver Water, Rebecca Franco

NYC DEP, Paul Bennett

San Jose Water Company, Jim Wollbrinck

Beaufort - Jasper Water & Sewer Authority, Ken Jordan

Metropolitan Washington Council of Governments, Steve

Bieber

City of Carmel Utilities, Jaimie Foreman

DC Water Jonathan Reeves

Patti Lamb

Dusti Lowndes


Webcast Outline

I. Background

II. Objectives &

Outreach

III. Literature Review

IV. Results

V. Product Demo

VI. Q&A

Photo: TheeErin, Flickr

Montrose Avenue at Honore Street, looking West from the El Platform.


I. Background

• It is difficult to create or learn about “innovative” emergency preparedness and response practices.

• You might be wondering – “What are other utilities doing that I should be doing?”

• The research team reviewed literature, surveyed utilities, and talked to people just like you to find out what they are doing that the rest of us might want to know about.

• We summarized these practices or “tricks” in the final product to share them with others.


II. Objectives

• Identify existing best and innovative preparedness and response practices

• Develop an initial outreach product for the water sector describing the identified practices

• Develop a mock-up for a future Internet database, tool or app for enhanced digital dissemination of the identified practices

• Identify gaps in practices that may require the development of new practices

• Suggest approaches for filling identified gaps


II. Outreach

• Research Team/PAC developed survey questions

• Water Sector

• Primacy Agencies

• Emergency Management

• Public Health

• Survey Monkey links distributed via email

• WRF, AWWA, NRWA, WEF

• ASDWA, ACWA

• NEMA, IEMA, IEMS

• NACCHO

• Interviewees selected from the surveys


III. Literature Review

• Key search terms and strategies developed with PAC

• emergency management, incident management, emergency response, generator, fuel planning: lessons learned, best practices, best management practices, case studies, tips

• Google and Google Scholar used as search engines

• Looking for practices and resources not captured in current “go to” guidance from sources such as EPA and AWWA

• Focused on “non-traditional” sources of information, such as WHO guidance and emergency management journals

• Seeking to find practices in other sectors that may be applicable to the water sector


IV. Results

Surveys

Water - 355 Primacy - 28 Emergency

Management - 63

Public Health - 32

Interviews

Water -

52 / 123

Primacy - 12/ 17 Emergency

Management -

12/ 37

Public Health -

11 / 16

Literature

225 sources identified 70% classified as emergency planning

and preparedness resources


Survey Responses*: Utility Size

*355 surveys completed


Utility Interviews* Conducted

*52 interviews conducted


Results - Classification

• Administrative – Ideas related to legal frameworks, contracting mechanisms, funding arrangements and creative partnerships.

• Communications – Ideas centered on improving communications.

• Resource Management – Ideas that focus on how personnel or equipment can be better managed during a response or better maintained to improve future responses.

• Preparedness – Ideas to improve overall utility preparedness.

• Incident Management – Ideas to better organize and manage a response.

• Problem Solving – Ideas that help to solve a particular preparedness or response challenge.

Fundamentals - Good Practices – InnovationsNOTE: these are subjective!


Results - Classification

• Categories then broken into fundamentals, good practices, or innovations

• Identified practices and procedures under each category were further grouped into fundamentals, good practices, or innovations. Fundamentals may already be in place at many utilities. Good practices serve as models for most utilities, and innovations include “out of the box” thinking or cutting edge technologies that may help increase utility resilience.

NOTE: these are subjective!


V. Product Demo


Get the Product!

http://www.waterrf.org/Pages/Projects.aspx?PID=4601

Any questions?

http://www.waterrf.org/Pages/Projects.aspx?PID=4601


Thank You

Comments or questions, please contact:

[email protected]

For more information visit:

www.waterrf.org

mailto:[email protected]

http://www.waterrf.org/

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