Wright Line

By Alexzander DownsNoopur SrivastavaAmit Chaturvedi

Amit Jhawar

Yi-fang Lin

Outline• Company and Products

• Customers

• Materials Management

• Process

• Management Challenges

• Our Tour

• Recommendations

Company and Products

Wright Line is a global leader in the

design and manufacture of technical

furniture and enclosure systems.

Customers of Wright Line

• The US Government• Customer service offices and calling

centers• Universities• Hospitals• Food Chains

Materials Management

Instruction card

Kanban

reorder

inventory

Takt Time

MANAGEMENT CHALLENGES

12 Major product lines utilizing same Equipment

Bottlenecks• Skilled Labor• Painting • Welding• CAD laser cutting/punchingForecasting

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

Our Tour

Raw Steel

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

Bending Metal to Make Brackets

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

Electrostatic Powder Painting

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

The Wood Shop

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

Wrapping and Packaging

Production Process

Sheet Metal

Coiled Metal

Unbend the Steel

CutTapDrill

Bend to shape

Weld

PrimePaintWIPAssemble

Wrapand

PackageShip

Recommendations

• Increase Customer Satisfaction– Servqual

• Decrease Waste– VA/VE

• Decrease (Kickbacks) External Failure– Integrate MIS to the shop floor

• VOC into the organization – House of Quality

Questions