write research company - technology practice

About UsHow we can transform your talent

and acquisition strategy

2016

2Copyright 2015© Write Research Group

Experience

Write Research Company have been delivering to the

Technology sector for over five years, and due to increasing

client demand, and the complexity of projects, have formed

a dedicated team to service the sector.

The team have clients from all regions of the globe, and

includes global FTSE 100 and Fortune 500 companies.

WRC’s dedicated Technology team includes, Head of

Practice Tim Gleave, one of the founding members of Write

Research Company with over 20 years of experience within

executive research. Tim’s experience is with some of the

fastest growing and most innovative technology

organizations across telecommunications, managed

services, software, and consulting. Tim is supported within

the practice by Industry Executive, Rachael Watt, who

specialises in the technology and telecommunications

industry

The practice has a dedicated research team with multiple

years of experience within executive research and

recruitment. The highly skilled team have language

capabilities across Europe and APAC and a wealth of

experience working internationally.

Technology Team

Over 150 unique assignments

carried out across the globe

including competitor insight, talent

insight, technical hires and future

focused talent pipelining.

39%

2%

12%

13%

2%

27%

5%

Technology Experience by Sub-vertical

IT

Media

Telecoms

Online & Digital

Software

Electronics

Gaming


About us

We are passionate about research.

We’re on a mission to transform the way organisations identify and engage the

people they need now and in the future. And we’re doing it on a global scale.

We help progressive organisations move from expensive, reactive, recruitment to

proactive, cost-effective resourcing strategies, saving businesses time and money.

Our unique approach results in reduced cost and time to hire, and provides

invaluable insight.

Write Research transforms your talent acquisition strategy, helping to break the

costly cycle of reactive recruiting. We help clients make better informed people

decisions, based on insight, to deliver sustainable success.

Write Research

https://www.linkedin.com/company/write-research-company

https://www.linkedin.com/company/write-research-company

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Our reach as a company

World map

Dedicated Technology Team

All languages covered

Over 3000 unique assignments

Over 50% of assignments are international


Three ways we revolutionise your resourcing

We use research to help you hire the best talent

into an immediate need at a reduced cost and

time to hire.

Quality hires at a reduced cost

Opportunity to hire multiple people at no

additional cost

Reduced time to hire

Market feedback

Applications include:

– Senior executive hiring Hard to find /

specialist skill set

– High competition for talent geographically

Our Services

We use research to help you build pools of the

best talent to meet your short, medium or long

term talent needs. Helping to break the cycle of

reactive recruiting.

Reduced time and cost to hire

Opportunity to hire multiple people at no

additional cost

Proactive build to get ahead of the curve


– Building medium term capability to meet

org. design or for diversity

– Succession planning against identified

roles

We use research to help you build a real-time

picture of the external market so you can make

better informed decisions:

Real-time insight to support strategic

decision- making


– Company relocation – where is the talent?

– Reward benchmarking

– Best practice – structure, process,

ownership

– Talent due diligence

Talent Search Talent Pipelining Talent Insight


Creating actionable insights

Our methodology

Using highly-developed research and mapping skills, we gather intelligence and collate

information about the people, organisations and markets in which you compete for

talent.

This knowledge is translated into actionable insights that will transform your talent

acquisition and resourcing strategy and deliver sustainable organisational success.

Our unique approach will help you gain a deep understanding of the location,

motivations, perceptions, salaries and career decision making processes of ‘best-in-

class’ talent around the world.

We make the invisible, visible. Unlike recruitment companies, our focus is on

discovering high performers who aren’t visible in the marketplace, who don’t appear on

CV databases and who typically aren’t actively looking to move.

What we deliver

We are passionate about using

research to find innovative solutions

to complex resourcing issues. We

deliver results – first time-every time.

We think strategically to deliver

operational results that inform

business strategy.

““


We are helping clients to reduce the

cost of talent acquisition. We flex the

resource you need based on

supplementing your own capabilities,

to provide real-time talent intelligence

to drive organisational insight and

change

““

Creating actionable insights

Bespoke Insight

We’re in this for the long term. We don’t just focus on filling your immediate openings.

Instead, we use the insight we gather for your long term benefit to create a sustainable

pipeline of high-performing people to meet your current and future opportunities. We

don’t have our own database - everything we do is bespoke.

Our retained fees are a straightforward reflection of the number of days our

researchers are focussed on your needs. It means we don’t charge placement fees

arbitrarily based on a percentage of salary and there are no hidden extras for project

management, scoping or reporting.

We know that one size doesn’t fit all. You can rest assured that we use the most

sophisticated, targeted and focused telephone and web-based research techniques

available to deliver the vital intelligence that your organisation needs.

We absolutely understand the need to mix flexibility with structure, process and

previous experience. That’s why our approach isn’t a ‘one-size-fits-all’ solution - it

allows us to design and tailor an individual solution that matches your requirements.

How We Work

“


What makes us different

Why Write Research?

“

We think differently – we

think talent, we think

intelligence, and that leads to

recruitment, as and when

your business needs to

replace or grow.

We do not maintain a

candidate database for our

own purpose . Every

candidate identified on

your behalf is sourced

exclusively for your

organisation.

A genuine partnership where

you retain strategic and

management control of your

talent acquisition process –

delegating as much, or as

little, as you require.

Our focus is placed firmly

on ‘passive candidates to

help you build

relationships with talent

who want to work for you,

not those just looking for a

job.

Visible added value. We

deliver superior candidates,

market intelligence and

organisational insight for a

fraction of the expense of

traditional methods.

Our cost model is

transparent. Clients only

pay for the time invested by

our team. Multiple

placements can be made

from our work at no

additional cost.

There is a better way

CASE STUDIES


Building a cloud talent pipeline for a global technology solutions consultancy

Write Research Case Study

As a result of recent and expected major new client wins, our client anticipated an

immediate to short term (0-6 months) requirement for cloud talent, at all levels from

manager to director, across Western Europe and North America. We were engaged to

build, develop and manage talent pipelines of the strongest cloud talent in the market.

We identified over 300 cloud talent professionals and, aside from successfully filling eight

immediate vacancies, are actively managing relationships for our client with over 60 of

these individuals so that they are ready to move into the business as and when vacancies

arise. Not only have we built and developed these pipelines, but we have delivered

useable insight back to our client such as candidate perceptions of our client as both a

brand and a potential employer; as well as information regarding remuneration levels and

career motivations to aid our client in candidate attraction.

Ultimately, this has significantly reduced the time to hire for roles critical to business

strategy. In addition, the multiple hires made from one project, and the ability for future

hires, significantly reduced cost per hire in comparison to traditional recruitment

agencies.


Locating a Global Delivery Director for a global technology solutions and managed services

provider


As part of a global expansion plan, our client engaged Write Research Company to carry

out a search for a new role within the business. The individual would be responsible for a

change and transformation consultancy team of 360 people and be part of the Executive

Leadership team. The successful candidate would be a high profile, high calibre candidate

with credibility and presence. They would be able to operate at the highest levels across

the organisation, with a deep understanding of delivery methodologies and with the

capability to turn around programmes with delivery issues.

We identified and engaged the successful candidate from a major business technology

provider, where he held a Senior Vice President role. The shortlist we presented was so

strong that our client made an additional appointment, a direct report to the global

delivery director. As all information we gather belongs to the client, additional hires are

made at no extra charge therefore significantly reducing cost to hire for senior roles.

This placement for a business critical role ensured business continuity as well as reducing

the cost to hire in comparison to traditional search agencies.


Talent search for an SVP - Sales, North America within the Technology Industry


Our client, a British-based, global technology distributor had identified a poor performing

incumbent in a senior position and required a highly confidential search into the market

for a replacement, and to enable objective benchmarking against the current incumbent.

Targeting a mutually identified list of companies to search for candidates, we used a

combination of research methods including people intelligence, networks, client

intelligence and market intelligence. A long list was provided to the client of what good

looks like externally, along with accompanying career history, CVs and contact details of

target individuals for the role.

The information gathered provided the client with warm, engaged and pre-screened

candidates, which the client then approached. The client was able to benchmark the

current incumbent against the best, and to make confidential approaches to a potential

replacement. The results of the search allowed our client to reduce time to hire and

maintain competitive advantage in the North American market by hiring the best in class

senior sales talent.


Talent Search for a Global Technology Company moving into the Far East


Our client, a technology company with over 30,000 employees, was growing into the Far East and

required a Talent Acquisition leader to oversee their Japan-based growth.

Following a detailed brief with stringent requirements, including the individual needing to be from

the technology sector, fluent in Japanese and English and living in Japan, our researchers identified

relevant individuals and engaged the best available talent meeting all the requirements of the client

via a blend of primary telephone and secondary desk research. Following our research, we

approached 99 individuals who we thought had the right potential for the role. From our approaches

we narrowed down the candidates to three CVs that were shortlisted and sent to the client.

The client asked to interview two of the individuals, with one being offered the role, who was in fact

from their direct competitor. We were also able to deliver to the client detailed team structures,

names and contact details of key individuals at the correct levels. Our client was then in a position

to hire more candidates for similar roles from the best available talent in the market, safeguarding

business continuity and beginning to build a talent pipeline for the Far East business.


Supporting leadership succession in a FTSE100 business process outsourcing company


To support exponential growth, our client, a FTSE100 business process outsourcing business, was

seeking leadership talent across their group within finance, transformation, operations, programme

management and project delivery; typically at base salary levels of £100,000 to £200,000. The

business had relied on executive search providers to fill senior roles in the past however, they found

that vacancies were taking months to fill (if filled at all), that cost-per-hire was rising, and that

succession planning and talent pipelining for leadership positions was weak across the business.

Our client’s Chief Talent and Resourcing Director engaged Write Research to manage and deliver a

retained twelve month assignment to help the business identify, pipeline and hire senior talent

across five core roles: finance director, transformation director, programme director, partnership

director and operations director, all who would be deployed into senior positions as and when

vacancies arose.

Over a 12 month period, we identified 1200 senior individuals across the five role streams,

approached 600 people and attracted 220 CVs. Within a short period, we made ten very senior

hires across the role streams, at a combined base salary of around £1.52m. Based on a typical

head-hunt fee of 25%, these candidates would have cost our client £380k in total; 190% of the cost

of the entire project. Our client has since filled twelve senior vacancies from the work we have

delivered to date. As all the intelligence gathered belongs to the client, they can tap into the talent

pipeline any time to make additional hires at no extra cost.

There is a better way

TERMS OF BUSINESS


YOUR UNDERTAKING

You undertake to us to supply a complete and accurate

briefing for each assignment and to advise us of any

material changes during the course of the assignment.

We reserve the right not to commence any work on the

assignment until a purchase order is received by us.

CHARGES AND EXPENSES

Our charges will be calculated mainly by reference to the

time actually spent by us in respect of any work that we

do on your behalf. Our Standard Rate includes telephone

calls, postage and administration costs. It also included

reading and working on papers, correspondence and

preparation of detailed reports.

Our rates have to be reviewed periodically to reflect

increases in overhead costs and inflation. Normally the

rates are reviewed with effect from 1st of April each year.

If a review is carried out before your matter has been

concluded, we will inform you of any variation in the rate

before it takes effect.

In addition to the time spent we may take into account a

number of other factors including any need to carry out

work outside our normal office hours, the complexity of

the research the speed at which action has to be taken,

any particular specialist expertise when the assignment

may demand.

If the terms of our assignment or personal specification are

materially changed during the course of an assignment,

such that part of the work has to be repeated, then you will

be liable to us for the additional work at the standard rate

specified.

Terms and conditionsWhere a charge reflecting any value element is to be

added, we will explain this to you.

If for any reason this matter does not proceed to

completion, we will be entitled to charge you for work done

and expenses incurred.

PAYMENT ARRANGEMENTS

All invoices are subject to VAT and payable within 30 days

of delivery of the invoice.

We will be entitled, at our discretion, to charge interest on

a daily basis at 6% over the Bank of England’s Base Rate

from time to time from the date of the bill in cases where

payment is not made within 30 days of delivery by us of the

bill.

You may terminate your instructions to us in writing at any

time. At the date upon receipt of your written notification

of termination of our instructions, we will immediately issue

an invoice covering all work undertaken by us up to the

date of termination.

We will be entitled to keep all papers and documents held

by us while there is money owing to us for our charges and

expenses. If at any stage you do not wish us to continue

doing work and/or incurring charges and expenses on your

behalf you must tell us of this clearly in writing.

If we decide to stop acting for you, for example if you do

not pay a bill, we will tell you the reason and give you notice

in writing.

LIMITED COMPANIES

When accepting instruction to act on behalf of a Limited

Company, we may require a Director and/or controlling

Shareholder to sign a form of Personal Guarantee in

respect of the charges as set out earlier. If such a request

is refused, we will be entitled to stop acting and to require

immediate payment of our charges on an hourly basis and

expenses as set out earlier.

LIABILITY

We take every care to ensure that information provided by

a candidate is accurate, however we have to rely on the

good faith of candidates and cannot accept responsibility

for any information or representation given by them.

We will not be liable for any indirect or consequential

losses including loss of revenue, anticipated profit and

claims by third parties which may arise from the

appointment of any candidate.

TERMS AND CONDITIONS OF BUSINESS

Unless otherwise agreed, and subject to the application of

our then current rates, these Terms and Conditions of

Business shall apply to any future instructions given by you

to this firm.

These Terms and Conditions of Business shall be governed

by English Law.


Write Research Company is part of Capita

plc. We have a global reach with 50% of our

work being undertaken outside of the

UK. The nature of our work makes client

confidentiality important - we’re proud to

be associated with some of the largest,

most successful corporations in the world,

undertaking projects on every continent.

Our clients are typically within the FTSE

100, FTSE 250 and Fortune 500.

Contact Us

Contact Us

+44 (0)207 012 6378

+44 (0)113 239 5680

writeresearchcompany.com

[email protected]

linkedin.com/company/write-research-company

@writeresearchco

Tim Gleave Development Director +44 (0)7725 618 113

[email protected]

Rachael WattExecutive, Technology +44 (0)7736 489 801

[email protected]


mailto:[email protected]

linkedin.com/company/write-research-company




write research company - technology practice

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