1www.actgov.org

DRM Best and Next Practices Workshop:Collection and Collaboration Focus

John DoddCSC

jdodd@csc.com

2www.actgov.org

Purpose and Agenda

• Purpose– Provide an Alignment of Practices to the three Pillar DRM Strategy– Identify key concerns that users have and identify and package

practices to be shared through work with Communication-Outreach Team

– Identify the successful activities already going on and leverage– Identify concerns and provide mechanisms to address

• Agenda– Action Maps for Gathering and Communicating Phases – Pain Points- Coping Mechanism- Recommendations– Gathering Phase: – Communication Phase- working with Communication and

Outreach Group– Next Steps: Schedule

3www.actgov.org

The DRM Data Strategy Framework

Goals drive; governance controls; structure defines; and services enable data strategy.

Business &Data Goals drive

Information Sharing/Exchang

e(Services)

Information Sharing/Exchang

e(Services)

Governance

Data Strategy

Data Architecture(Structure)

The Rule: All 3 pillars are requiredfor an effectivedata strategy.

Special thanks to Laila Moretto and Forrest Snyder, MITRE Corp.

4www.actgov.org

DRM Best Practices Gathering Phase Map

DRMPractices

GovernanceInformation

Sharing/Exchanges

ConnectingTo

IndustryNext Practices

StructureTechniques

GettingStarted

Process & Generic Task

•State•DOI•EPA•HHS•FDIC•PTO

• NIEM•FSA•EPA•NHIN•DOD

•others

•List of StructureProcesses •StructuringTechniques•Create &

Map to Maturity Model

•DefineGeneric Start-up

Process•Define Task•Selection of

•Practices

•Review and MeetWith

Thought LeadersOn their

Techniques &Relate to DRM &

Strategy

IdentifyPain Points

Recommendations

5www.actgov.org

DRM Best Practices Communication Phase Map

DRMPractices

GovernanceCase Studies

InformationSharing/

ExchangeCommon Practices

Publish and Act as“InfoHub”

StructureTechniques-Practices:Mapped to

Maturity Model

GettingStarted

Process & Generic Task

•One PagePower Point

•Set of 2 pageWrite ups•SpeakerBureau

• InformationSharing andExchange

White Paper

• ProvideIntroductory

Material& Examples forData Architects/

Modelers• Material for

Course

•DefineGeneric Start-up

Process•Define Task•Selection of

•Practices

•CollectInformation

To Be Shared• Foster

Collaboration•Work with

CommOutreach

IdentifyPain Points:

Coping Mechanisms

Support Series ofSeminar- lead by

Communications Group

6www.actgov.org

Pain Points: 1st Cut

• Prioritize and Refine and relate to Situations Faced by DAS members1. Obtaining Buy-in from CIO and Business/Mission on Value of Data and

Information Management2. Presenting Value of Data Management3. Getting started- task assignment, intro briefings, things to avoid, etc4. Addressing Data Quality Issues5. Explaining Data Management as a Journey6. Finding Tactical Start-up projects that have early results and lead to more

strategic directions7. How to fit your current initiatives with the DRM8. Can we follow it with an incremental - stepping stone approach.9. What do I do with Limited resources? 10. We are focused on Data management and data architecture which is

different than data base administration? How to address misperceptions and other myths?.

7www.actgov.org

Actions: Gathering1. Governance, Information Sharing/Exchange and Structure

Practice Collection• Time Frame: Oct 7th to Dec 15th

2. Connection to Industry Practices: Identify Thought Leaders, Product Leaders, Focused Practice Leaders, COI’s and ask them to share information- create a Next Practice List and start reviewing – let them know about DRM and see how their ideas fit in.

• Created a list of contacts and reaching out to them• Ask them to tell how their practices fit with the:

– Governance– Information Sharing/Exchanges– Structure

3. Identify Pain Points and identify what folks are working on to solve them- make recommendations

• Gather through discussions and workshops• Conduct government & industry workshop- are there two separate

8www.actgov.org

Actions: Gathering4. Mapping Practices against candidate Data Maturity Models for both process

and capabilities maturity and review within community and attach practices to it. Work with DAMA.

• Created initial Data Maturity Model-11/09• Work with Peter Aiken and DAMA to refine and review theirs

5. Create Getting Started Package with the type of information many may need– Presentation Material- leverage material used by others like State, DOI,

etc– Generic Starter Task – to be tailored- created draft- 11/01– Collection of Practices Form – with instructions- 11/09– Data Improvement Scorecard and Tracking- 12/07– Series of Next Practices- Summarized and Aligned with DRM- 01/15– Thought Leaders ready for Seminars- ArchitecturePlus or special one.-

01/28 – Success Stories Identified and Recognized- 01/28

9www.actgov.org

Next Steps: Lets Discuss

• Review of Collection Form• Send out to DAS members and get industry

volunteers to interview & gather practices related to:– Governance– Information Sharing/Exchanges– Structure– Industry Practices

• Talk to “Experts” about DRM and gather Next Practices- started

10www.actgov.org

• How big is the organization• Amount of data• Complexity• Number of users within Enterprise• Cross Enterprise Sharing

Governance

Information Sharing and Exchange

Structure Approach used

Results and Outcomes

• What was big problem you faced?• How was it overcome?• What would you recommend?• What should be avoided?

• What are the current results?• What are the long term expected results?• How did it effect the organizational performance?

• Describe the structure and data architecture solution• Set of practices that have been used….. To address

Structure issues• Data Architecture elements and standards used

Quote on Success………………………… and lessons learned.” - XXXXXX, CIO, YYYYYYY

LogosType of Practice

Agency Summary

11www.actgov.org

• What are the organizations that must share information• Amount of data by topic areas• Complexity• Number of users with • Cross Enterprise Sharing

Information Sharing/Exchange Summary

Challenges Faced

Information Sharing Techniques used

Results

• What was big problem you faced?• How was it overcome?• What would you recommend?• What should be avoided?

• What are the current results?• What are the long term expected results?• How did it effect the performance on given areas?

• Describe the solution• Set of practices that have been used…..

Quote on Success………………………… and lessons learned.” - XXXXXX, CIO, YYYYYYY

LogosType of Practice

Information Exchange Summary

12www.actgov.org

THE END