standard contract forum 3 november 2005 13.30 customer suite, bt centre, london

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Page 1: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London
Page 2: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Forum 3 November 2005

13.30Customer Suite, BT Centre, London

Page 3: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Forum Thursday 3 November 2005

AGENDA

1 Introduction and Notes of Previous Meeting

2 Consult 21

3 Lead Times

4 Review of New and Amended Schedules

5 Geographic VOIP Ranges

6 TMP Update

7 Any Other Business

Page 4: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Consult21New Working Groups

The Groups

The People

The Objectives

28th October 2005

Nigel ScottConsult21 4

Page 5: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Update Commentary

The scope and interactions of the WGs have been modified based on feedback and internal Buddy “war gaming”, in particular:

•The work of the Legacy Working Group is subsumed into the appropriate Product Working Group

•A new “WG Management” group is formed

•The WG scopes have been fleshed out

Page 6: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Consult21 Working Group Structure

WG

Man

ag

em

en

et

& C

o-C

hair

Co-

ord

inati

on

Steering Board

To be a co-ordination and

escalation point

Implementation & Migration

To make tomorrow happen

• Operational Planning

• Implementation

Communications

To keep end users informed

Architecture & Framework

GroupsProviding the underpinning

Systems & ProcessesNetwork Structure, Network Hooks

Product GroupsBroadbandLine AccessInterconnect & PortfolioPoint to Point

Contract GroupCommercial Group

Page 7: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Top Level Themes

Architecture &Framework

Capability timelines

LegacyWhat do we do with whatwe've got

21CN NewWhat (new) do we want and when

Contract &Commercial

How we do business

Implementation& Migration

Final say on delivering products/services

Product Groups

The Product WGs address both legacy transition and 21CN products

Page 8: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Consult21 Themes & Contacts

Industry Co-Chair Consult21 ‘Buddy’

Key Player/s

Commercial Group tba Chris Evans tba

Contract tba n/a Keith Mitchinson

Communications Claire Wallace (Energis)

Andy Rudman Joe Kelly

Implementation & Migration Chris Danzelman (C&W)

Liz Walsh Mike Cook

Broadband Gavin Young (Bulldog)

Tom Saville  

- LLU     Paul Barratt (O)

- Datastream / FAS     Bill Jones

- IPStream     Andy Jugg

Line Access Justin Orde (Spitfire)

Tom Saville  

- WLR (legacy migration)     "Colin Reith" (O)

- MSAN Voice Access product(s)     Mike Ward

Interconnect & Portfolio Paul Griffin (Energis)

Chris Evans Mike Ward

Point to Point John Lee (Energis) Tom Saville  

- PCs & PPCs     Rob Thomas

- Ethernet (WES)     Peter Newton (O)

- Backhaul (BES)     tba

 Systems & Processes Nancy Saunders (Kingston)

 Tim Short Graham CraneMark Gray

Network Structure Paul Rosbotham (C&W)

Chris Evans Tim Wright

Network Hooks Antony Millington (Energis)

Tim Short Andy Fielden

WG Management   Bill Du Cann Guy Bradshaw

      tba (O)

Key Players & C0-Chairs to be re-confirmed 8

Page 9: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Consult 21

Working Groups

Proposed Scopes

(Updated)

9

Page 10: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

WG Management Group: Scope

Objective / Purpose

To own and manage the obligatory products transformation plan (with clear understandings of what constitutes no change, transfer engineering and equivalent 21CN products and where these will apply and impact migration plans)

To manage the cross-WG Issues and Requirements register(s) to facilitate the WGs to achieve their objectives

To monitor and report on the critical delivery path for the Plan, instigating appropriate actions to resolve any problems.

To monitor the Consult21 process, proposing improvements where necessary

Page 11: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Product Working Group ScopesBroadband, Point to Point, Interconnect & Portfolio and Line Access

Objective / Purpose

To provide the detailed trajectory and critical path plans for those products contained within the obligatory products transformation plan, in particular addressing withdrawal and transformation issues.

To agree the:

outline requirements / product descriptions for:

new products/services

transformation products e.g. VIECs

commercial and service wrap for the above products

introduction timeframes for the new products

Scope

Obligatory products during the transformation phase to BTs 21CN

Page 12: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Architecture & Framework Scope Systems & Processes, Network Hooks and Network Structure (e.g. MSAN) Working Groups

Objective / Purpose

To adopt interface standards, rules, functionality, principles, frameworks etc that govern the development and implementation of networks and systems.

To ensure that as far as is practicable individual product needs are catered for in a consistent way with a minimum of re-invention

Application of standards, inherent resilience, impairment standards, planning rules, firewalls etc

Scope

Builds on UK standards from NICC etc.

Page 13: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Implementation & Migration Scope

Objective / Purpose

To create an assured environment that enables the migration of voice and non-voice products off affected BT switches and platforms

To minimise any potential negative impact of migration on end users

To capture learning from the migration processes for application to BAU.

To introduce new products as defined by the Product WGs.

Scope

All obligatory products and those non-obligatory products within the remit of Consult21 to achieve the above objectives

Page 14: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Legacy vs New Products

Interconnect & Portfolio

Broadband

Line Access

Point to Point

Legacy 21CN New

Point to Point includes all TDM and Ethernet type services

All Product Working Groups have both legacy & new product opportunities.

Many of the same people will be involved in Legacy & New discussionsLegacy work will conclude before New concludes, but they will overlap

Working Group

Page 15: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Thank you

This is an evolving Consultation

Your feedback on the structure and operation is very much

appreciated

Page 16: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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MIGRATION PROPOSAL:CONSULTATION FRAMEWORK

Nigel ScottThis presentation provides an overview of the National Migration

Proposal and its associated Consultation

Page 17: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

PRE- CONSULTATION FEEDBACK:SUMMARY

8 responses were received

Feedback fell into 3 categories:

The data set

Additional information relating to DLE closure or clarifications has been incorporated into the revised proposal

Clear methodology around document control included

Consultation Framework

Feedback received is consistent with Consultation Framework

Adjudication process defined for Consultation Phase only

Additional Information required to enable planning:

Voice Migration Methodology “Strawman” confirmed to facilitate Bi-lateral discussion

Development of a Roadmap identifying when additional information will be available

Page 18: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

MIGRATION PROPOSAL & DATASET:ISSUE 2

Audience:

Communications Providers with whom BT has direct interconnect or LLU relationship

Objectives:

Provides details of the 21CN locations and high-level site-based details of how the existing infrastructure will be mapped on to the 21CN infrastructure enabling these Communications Providers to understand the implications for their existing network infrastructure

To be viewed as a statement of BT’s current likely sequencing of migration activity, subject to successful resolution of a series of complex commercial and technical issues

Reflects regional workforce constraints in scheduling work

Smoother ramp up of migration activities to reflect training and realistic productivity performance improvements

Outlines the consultation process which will operate from issue to 16 Dec 2005

Dataset disclosure:

Through NIPP or other appropriate closed user portal

Subset of locational information available through NISCC only

Page 19: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

MIGRATION PROPOSAL:CONSULTATION SCOPE

Aim is:

Production of a Plan of Record for business planning purposes (Jan 06)

BT seeks views on the most appropriate and timely approach to:

reach acceptable solution to all parties – recognising the schedule will be fine tuned to reflect operational needs as migration proceeds

effective change control management

minimising & anticipating the impact on customers

Page 20: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

MIGRATION PROPOSAL:CONSULTATION FRAMEWORK & TIMETABLE

(21/10 – 02/11)•CP Impact Analysis

CONSULTATION (22/10 – 16/12)

02/11-02/12•Bi-laterals

•Interconnect CP’s

•Service Provider CP’s

•Multi-lateral consultation through IMWG & expert groups

05/12 – 16/12• BT/Industry Board

reviews/agrees Migration Proposal Change Requests

• Expert Groups on Migration methodology

• Communicate outcome of Change Requests to CP’s

• IMWG – 16/12/05

Page 21: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

MIGRATION PROPOSAL:BI-LATERAL TOPICS

Technical & Operations focus on three broad areas:

Implementation Considerations and Impacts

sequencing, timing, freeze periods, sensitive customer impacts

asset and operational optimisation, NGN business plan considerations

Migration Plan Change Requests

recording of Changes Required

recording of impacts & rationale

Migration Methodology

transfer engineering methodologies to be used to support Migration

minimising end user negative impact and operational resource optimisation

Page 22: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

CONSULTATION PHASE:CHANGE CONTROL & ADJUDICATION

Change Requests documented at Bi-laterals

Change Requests circulated to industry:

anonymous basis & excluding rationale

other CP’s identify impacts if such a change were to be accepted by BT

enables the acceptance or rejection to be done in light of impacts across industry

BT Impact Analysis undertaken

W/C 12/12/05, BT and Industry convene a pre agreed Adjudication Board:

Accepts or rejects each Change Request

Membership is 3 from BT and 3 Industry nominees, under BT chairmanship

Chair has casting vote

Page 23: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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STANDARD CONTRACTS FORUM

3 November 2005

Geoff Wills

Interconnect Links Lead Times

Page 24: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Standard Contract Forum Thursday 3rd November 2005

Order Original timescale

New or proposed timescale

Comments

Traffic route through new point of connection

6 months 6 months No Change

New traffic route through an existing POC

65 days 45 days New orders from date to be briefed

New traffic route through an existing POC with IEC

75 days 65 days Agreed at General Contact Review

Route augmentation 25 days 25 days No change

Route augmentation with IEC

35 days 25 days Agreed at General Contract Review

Page 25: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Standard Lead Time Reduction from 65 to 45 working days

Annex ‘A’

11.1.3 “New Traffic Routes between Switch Connections through an established Point of Connection using the same technology, including the provision of new Traffic Routes by way of additional Customer Sited Interconnect from a particular Operator site:”

11.1.5 “New Traffic Routes over IECs at a Switch Connection using the same technology:”

11.1.7 “Capacity Re-arrangements involving the provision of new Traffic Routes using the same technology or a new technology already in service at the relevant Switch Connection:”

11.1.9 “Capacity Re-arrangements involving the provision of new Traffic Routes requiring IECs using the same technology or a new technology already in service at the relevant Switch Connection:”

.

Page 26: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Forum Thursday 3 November 2005

Keith Mitchinson

3 November 05

Page 27: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Forum Thursday 3 November 2005

REVISED SCHEDULE:

Schedule 143 – Carrier Pre – Selection

WITHDRAWN SCHEDULE:

Schedule 153/153A – Supply of Operator Branded Telephone Directories

Page 28: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Review

Briefing on:

BT and Operator Geographic NVS (New Voice Service Calls)

3rd November 2005

Les Stevens

Product Manager BT Core Network Services - Interconnect

Page 29: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Contents

1. Product overview BT / Operator NVS Services

2. Ofcom Description summary

3. Current position Operator & BT NVS

4. BT Service update.

5. Applicable Contact Schedules – BT Proposal

6. Customer Feedback?

7. Next Steps?

Page 30: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Schematic Diagram of Operator NVS Geo Call Termination

Diagram below shows a typical application (may also be VOiP Originated?)

Customer Originates a Call to Operator Geo NVS number.

BT TDM Network

TDM Interconnect

Operator PSTN

(TDM to IP conversion)

IP ‘CloudDelivery of IP Geo NVS call

Page 31: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Schematic Diagram of BT Geo NVS Call Termination

Diagram below shows a typical application (May also be VOiP originated).

CP Customer Originates a Call to BT Geo NVS number.

CP TDM Network

TDM Interconnect

BT PSTN(TDM to IP conversion)

IP ‘Cloud’Delivery of IP Geo NVS call

Page 32: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Ofcom Description - Extract from Ofcom statement of the 6/9/04 “Numbering Arrangements for New Voice Services”

Location Independent Electronic Communications Services (LIECS) Calls.

The Ofcom description of the characteristic of a Location Independent Electronic Communications Services as defined in their statement of the 6/9/04 “Numbering Arrangements for New Voice Services” can be summarised as follows:-

•The numbering plan of the Communications Provider offering the service has no geographic significance.

•The location of the customers apparatus identified by a given telephone number at the time of use is not permanently associated with a particular network termination point.

•No revenue sharing with end users is allowed.

•Number translation to a geographic number is not involved and the service is not a mobile service.

• Service does not have to offer PATS.

Page 33: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Current position Operator & BT NVS.

• Increase in Operator Geo code builds – believed to be NVS driven.

• BT Issued Interconnect Notification 05073 (12/08/05)

• BT Notification of opening on Geo ranges associated with NVS (19/08/05).

• Draft Geo NVS schedule offered for discussion.

• Debate unfortunately deferred to Nov Meeting.

Page 34: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Update on BT Launch Of Geo NVS.

• Originally notified on 19th August.

• Original service ready date 4th October 2005.

• Some 10K allocations but mainly at Ofcom request sub allocations @ 1K.

• Problems encountered building @ 1K using automated systems.

• Manual build progressing.

• Upgrade to automated required – funding now agreed.

• New target completion by end April 2006.

• BT NVS Platform connected to 10 Trunk Switches (as per notification)

• Interconnection at these POI = Single Tandem rates.

• BT to issue revised timescale notice.

Page 35: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Contract Schedule for Geographic NVS ?

• Are Operators trading Geo NVS with BT under existing Geo Schedules?

• If so is this a sustainable position?

• Feedback to BT Proposed Schedule?

• Next steps to regularise this anomaly?

Page 36: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Page 37: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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Standard Contract Forum

Briefing on:

Technical Master Plan3rd November 2005

Kevin Young

BT Interconnect & Numbering Services

Page 38: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

Contents

1. The Definition

2. BT’s view of the TMP content

3. TMP Information ownership & retention

Page 39: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

The Definition

Contract (Annex D) Definition

Current:

“Technical Master Plan” a document recording details of the Points of Connection and the plans for development of further Points of Connection;

Proposed:

“Technical Master Plan” a document, retained and owned by both Parties, recording details of the Points of Connection and the plans for development of further Points of Connection;

Page 40: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

BT’s view of the TMP content

There are three aspects of information that should be recorded within the TMP, these are:

• The details of the interconnect between the Parties’ Systems and the plans for future developments relating to interconnect. Typically, but not solely, exchanged through the Capacity Profile/ACO process.

• The physical arrangements and Number Ranges, or part thereof, for each of the Traffic Routes on an Interconnect Link. Information shall be provided in accordance with the Provisioning Manual. Typically, but not solely, exchanged through the Routing Plan process.

• The allocation of Interconnect Capacity to transmission capacity by means of Tributary allocation charts as set out in the Provisioning Manual.

The information relating to these three areas are, in the main, exchanged within documentation set out within the Provisioning Manual.

Page 41: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

TMP Information ownership & retention

The information that forms the TMP should be held by both BT and the CP in order for both to manage the interconnection between the two networks. Therefore, both BT and the CP are responsible for ownership and retention of this information.

Whilst the information between BT and the CP is for the most part exchanged within documentation set out within the Provisioning Manual, it is for each to identify the means with which such information is recorded within their own systems.

It is recognised by both BT and the CP that, from time to time, information may be lost or its accuracy be questioned. Therefore, it is accepted by both BT and the CP that requests for information exchange over and above the normal flow may occur. These requests are on an occasional basis and the scope is kept to a minimum in order to ensure that any such requests are reasonable. In such circumstances both BT and the CP would generally comply with requests of this nature.

Page 42: Standard Contract Forum 3 November 2005 13.30 Customer Suite, BT Centre, London

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AOB

3 November 2005