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Wyoming Bankers Association October 2016

Upcoming Live Conferences/Seminars/Workshops/Convention

2016 WBA IRA Seminars – October 12 & 13, 2016 – Hilton Garden Inn, Casper, WY*

2017 Quad States Convention (ND/SD/MT/WY) – June 4-6, 2017 – Rushmore Plaza Civic Center, Rapid City, SD

OmNovia Webinars

On Demand Webinars can be found on our website: http://www.wyomingbankers.com/education.aspx

10 Trends for 2017 That Will Change How Your Bank Does Business – October 3, 2016

The Green Book & ACH Payments – October 4, 2016

Creating a Customer Service Experience that Will Sell – October 5, 2016

Vulnerabilities in Modern Web Applications – October 6, 2016

Commercial Real Estate: Recent Trends, Competitive Strategies, Risk Management – October 7, 2016

Compliance for Commercial Lenders – October 11, 2016

Workplace Violence – October 12, 2016

Put the Skids on Boring Training – October 13, 2016

Opening Deposit Accounts Online – Includes New CDD Rules – October 14, 2016

Decoding Financial Statement & Tax Returns for Different Business Entities – October 17, 2016

Troubled Debt Restructuring – October 18, 2016

Interest Rate Risk: Operating in a “Normal” Rate Environment – October 19, 2016

Information Security Basics: Board of Directors Edition – October 20, 2016

New Business Accounts: The Interview, CIP, New CDD Rules & Authority – October 21, 2016

RESPA Section 8 Violations – They’re Back – October 24, 2016

Employment Compliance Hotspots – October 26, 2016

When a Loan Customer Dies: What are the Top 15 Issues? – October 27, 2016

When a Deposit Customer Dies: Issues to Consider – October 28, 2016

Escrow Rules Review & Update – October 31, 2016

Total Training Solutions Webinars

On Demand Webinars can be found on our website: http://www.wyomingbankers.com/education.aspx

Compliance Perspectives: A Monthly Update – Monthly

Directors Education Series - Monthly Series Available

Analyzing Tax Returns for Mortgage Decisions – October 4, 2016

Lead the Way At Your Branch – October 4, 2016

Excel Explained: Managing Large Workbooks – October 5, 2016

Developments in Federal Wage and Hour Law – October 5, 2016

Fair Credit Reporting Act Compliance – Ten Critical Issues – October 6, 2016

Adverse Action Notices – October 12, 2016

Writing Business Account Procedures – New CDD Rules Impact – October 12, 2016

Dealing with Casual Days, Dress Codes and Work Appearance – October 13, 2016

Writing New Accounts Procedures – October 13, 2016

Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions – October 18, 2016

Opening Fiduciary Accounts: Trusts, POAs, Estates, Guardianships and More – October 18, 2016

FDIC Rolls Out New IT Examination Work Program – October 19, 2016

Opening Trust Accounts: 10 Hot Spots – October 20, 2016

IRA Series – 4 Part Webinar – October 20, 2016

IRAs: The Basics – Plan Types and Forms – October 20, 2016

TRID for Construction Loans – October 21, 2016

Marketing & Advertising Compliance, including UDAAP Expectations – October 25, 2016

IRAs: Beyond the Basics – Rollovers and Transfers – October 27, 2016

Managing in the Middle – October 27, 2016

WBA PARTNERS WITH THE IBA TO OFFER ON-DEMAND WEBINARS

Annual Training On-Demand Webinar*

BSA for Directors On-Demand Webinar*

Certifications SBS Institute Certification Programs*

ABA Training AIB Diploma/Certificate Application*

Schools Schools of Banking – Nebraska & Kansas

Graduate School of Banking at the University of Wisconsin-Madison Schools

*Brochure enclosed - Call Cheryl for more information at 307/638-5008 - Visit our Web site at www.wyomingbankers.com for the most current education brochure.

The Wyoming Bankers Association has scholarship opportunities available with the PCBS and GSBC, Contact Cheryl at 307-638-5008 or [email protected] for more information.

http://www.wyomingbankers.com/education.aspx

There are so many pieces to building the IRA foundation of knowledge that it takes a lot of nuts and bolts and “brain-power” to hold it all together. Just when you finally grasp it, they change the rules again! While it may take years to feel like you have a good confidence level and can answer almost any question thrown your way, the goal of these two days is to raise your com-fort level if you are a rookie and to reinforce your knowledge if you have a higher level of experience. You will also receive your favorite “tool” – the 275-page 2016-2017 Sunwest Training Corp’s IRA Training and Reference Manual which is not only full of easy-to-follow IRA information, but also lots of “Cheat Sheets” and “Quick Reference Tools” to get you through your day-to-day tasks of dealing with your IRA customers.

This intensive 2-day format will help you pull it all together by helping you learn the following:

1. Understanding the Top 20 Basic Terms of IRAs. 2. Next we will review the most commonly used forms to create

and complete IRA transactions. (Since this is not vendor-form-specific, please bring a copy of your bank’s IRA Appli-cation form, Contribution Form, Distribution Form and Rollo-ver Review or Rollover Certification Form as well as any other forms you may have questions on).

3. As the day goes on, you will pick up knowledge of the IRA plan types, Traditional, Roth and SEP.

4. As we go into the second day, we will nail down the use of the proper terminology of “Rollover” vs. “Transfer” when moving money from an employer plan to an IRA and from an IRA to an IRA. IRA to IRA Rollover rules had big changes effective 2015!!

5. Finally, as the project is completed, you will master the com-plicated areas of IRA Distributions to owners and beneficiar-ies and IRS reporting, resulting in a better picture of this complicated topic.

Whether you are looking to gain basic knowledge of IRAs, raise your comfort level or sharpen your skills with the most up-to-date rules and regulations, this two day format will cover everything!

The agenda for each day is as follows:

Day 1: IRA Basic Issues

IRA Terminology—Top 20 Terms

Explanation of IRA Forms (Not Forms Specific – please bring your own forms including Application, Contribution form, Distribution, Rollover Review or Certification and any other commonly used forms)

Beneficiary Designations including Primary and Contingent, Trusts and Estates

Qualifications, Contribution Limits and other regulations

for a: - Traditional IRA - Roth and Conversion Roth - SEP IRA’s contributions and IRS reporting

Day 2: IRA Intermediate/Advanced Issues

Health Savings Accounts

Qualified Plan Rollovers to a Traditional or Roth IRA

- Direct vs. Indirect

IRA to IRA Indirect Rollovers and Direct Transfers –

Once-per-12-month rule clarifications

Distributions - Before age 59 ½ - At age 70 ½ including mandatory notices - 9 Biggest Mistakes of IRA Beneficiary Payouts

- Overview and Explanation of IRS Reporting Requirements - Plus any updated changes to IRAs proposed and enacted for 2016/17

There will be a review at the end of each day’s class.

Each day can be attended independently, but for a more comprehensive learning experi-ence, both days are recommended. The same book will be used for both days.

Who Should Attend? New Account Representatives, Certificate of Deposit Personnel, Savings Counselors, Accountholder Service Representatives, Investment and Trust Personnel who are newly involved in the opening, selling, marketing, or administration of IRAs. Any officer/manager who "oversees" the IRA department and may be responsible for answering IRA accountholders questions or concerns but does not actually open IRA accounts. Experienced IRA Personnel who like a slower pace workshop to cover all the new changes in a comprehensive manner.

Seminar Instructor Patrice M. Konarik is president of Sunwest Training Corp. founded over 20 years ago

and is located in the Texas Hill Country near San Antonio, Texas. With over 30 years

experience in the financial industry, Patrice has focused her expertise on the retire-

ment and new account areas and is currently providing live training and Webinars on

these subjects on a nationwide basis. She has a BS in Management Science from

New York’s Binghamton University. Many state banking associations and other or-

ganizations use her as their main source for training on these complicated topics.

Patrice is very approachable and encourages attendees to ask questions during the

classes.

Registration Information

Name/Title:_______________________________________________________________

Bank/Firm:________________________________________________________________

Phone:______________________________Fax:__________________________________

Mailing Address:___________________________________________________

City/State/Zip:_____________________________________________________

Email:____________________________________________________________

Registration Fees—DAY I—DAY II—Or Both Days Registrant—Day I OR Day II………………$225 (non-mbr $450) Register for Day I & II & SAVE!!!........……$399 (non-mbr $798)

Check one: Attending Day I ONLY:_______ Attending Day II ONLY:_______ Attending Both Days:_______

Payment Options:

Payment by Check: (mail to) Wyoming Bankers Association, Inc. PO Box 2190, Cheyenne, WY 82003

Send Invoice: fax registration to 307/638-5013

Send Invoice: email registration to [email protected]

Online registration—register at www.wyomingbankers.com

Hotel Reservations OVERNIGHT ACCOMMODATIONS: are to be handled by individual attendees. A block of rooms has been reserved for 10/11 & 10/12 at the HILTON GARDEN INN @ 1150 N. Poplar Street, Casper, 307/266-1300. Be sure to ask for the room rate of $120.00 under the Wyoming Bankers Assoc. Room Block. Room block expires SEPTEMBER 20, 2016.

Cancellation Deadlines No refunds will be made after SEPTEMBER 28, 2016~~cancellations prior to 9/28 are sub-ject to a $25 cancellation charge. Substitutions may be made at any time. An additional $25 cancellation fee applies to all credit card registrations regardless of date. REGISTRATION DEADLINE – September 28, 2016.

Grasping the Nitty-Gritty, Nuts and Bolts of

IRA Rules and Regulations

Wed. & Thurs. October 12 & 13, 2016—8:30 am - 3:00 pm - Hilton Garden Inn, Casper 8:00 am -8:30 am Registration Wyoming Bankers Assoc. Inc.

http://hiltongardeninn.hilton.com/en/gi/groups/personalized/C/CPRCAGI-BANKER-20161011/index.jhtml?WT.mc_id=POG

Wyoming Bankers Association

10 Trends for 2017 That Will Change How Your Bank Does Business

October 3, 2016 12:30 - 2:30 p.m. Mountain Time

This webinar will focus on 10 actionable trends that are already in the process of changing the face of banking. More than technology, we

will look at concepts that all mangers and board members should

consider when managing their strategic plan. We will include some

long-term bonus trends that not only highlight true innovation, but will

show you how to position your bank to take best advantage of these

forces.

Highlights

• Learn the formula that has been successful for every top performing

bank

• Understand the need to create a value proposition that will withstand

the test of time • Find out why some long held banking assumptions are no longer valid

• See what will make a difference in lending, deposits and fee income

• Explore the five new technologies that your bank will have – it is just

a question of when

Speaker

Chris Nichols, Chief Strategy Officer at Centerstate Bank is former

CEO of the capital markets arm of Pacific Coast Bankers’ Bank and

former author of the Banc Investment Daily. Chris Nichols is an active

bank investor, entrepreneur and lover of quantified banking. Chris and

the team at Centerstate Bank are out to highlight the best of community bank performance. Loans, deposits, credit, branding, predictive

analytics, sales, investments, customer engagement, products, social

media, finance, economics and many other topics will be covered in

an effort to share ideas and improve the industry.

Audience

CEOs, CFOs, senior bank officers, directors and future bank

leadership, plus anyone responsible for bank strategy & innovation.

About Webinars A webinar is an online seminar featuring audio, PowerPoint and

other interactive features. The program may be viewed on most devices (computer, tablet, smart phone). No special hardware is

needed; however, speakers or headphones are required. Each

Live Webinar registration provides one connection to the

webinar, materials and access to the On-Demand Webinar for 30

days. You may have unlimited listeners on your connection. You

will receive login instructions and materials prior to the seminar.

If you do not receive confirmation upon registering, email

[email protected].

An On-Demand Webinar is a webinar that has been recorded

and can be viewed at your convenience (24/7). Anyone at your branch may access the program online using the login. With an

On-Demand Webinar, you have 6 months unlimited access to the

program from the date of purchase (access to the live webinar is

not included).

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have your IT Administrator add mail.confedge.com to the SPF

records or to your email system whitelist to ensure that you receive emails from the registration system.

Transmission, retransmission or republishing of the audio

portion of the seminar is prohibited. Your registration entitles

you to 1 connection at 1 location with permission to copy

materials for participants. Complete one registration per

location.

Please check all appropriate boxes: SW2-1182

Webinar/materials (live webinar) $275 mem $550 nonmem On-Demand Webinar/materials* $295 mem $590 nonmem *Includes online access to a copy of the webinar for 6 months from purchase date

We cannot guarantee registration for incomplete and/or illegible registration forms received. Please complete the form and type or write carefully.

_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail

Three Ways to Register (Payment required to complete registration):

Online:http://bankers.confedge.com/ap/widget/events.cfm?widgetKey=29lQuI25oLhxi0vOZwq8&grp=

WY (up to the day of event)

Mail: Mail: completed form with check payable to ConferenceEdge 1516 Xavier St., Ste 500, Denver, CO 80204 (Mail 10 days prior to event)

Phone: Call ConferenceEdge at (877) 988-7526 (credit card payments only)

Earlier registration allows time to test your computer for an optimal experience.

Support: (for faster service please submit via email or online): Registration Questions: Email: [email protected], Phone: (877)988-7526; Broadcast Questions: Phone: 281-500-4065 x 1, Online: http://support.omnovia.com; Seminar Content Questions: Contact TBA at (512)472-8388 or email [email protected].


The Green Book & ACH Payments October 4, 2016

12:30 - 2:30 p.m. Mountain Time

The Bureau of Fiscal Services (formally Financial Management

Services) manages the payments from the majority of the federal

government agencies. The Green Book is a comprehensive guide for

financial institutions that receive ACH payments from and send

payments to the federal government. In this session we will discuss the

differences between the Green Book and the ACH Rules. We'll focus

on enrollment, payment processing and reclamations. The reclamation

process can be confusing and can have a financial impact on your

bank. Join us to learn about your liability and how to limit it.

Highlights Attend this class and learn:

• The different enrollment methods for government payments

• Where to look for contacts within the different government

agencies

• How to handle notifications of change

• How to limit your liability on federal government reclamations

Speaker

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has

nearly two decades of bank operations experience. Kate is an

experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over

15 years. At that time, she was responsible for member education,

ACH Audits and problem solving as well as ACH Development

projects. Kate has been active in several National ACH Association

Rules Work Groups over her career. She is a popular speaker at both

local and national conferences on electronic payments related topics.

Audience

Compliance, audit, operations and new accounts staff.


other interactive features. The program may be viewed on most

devices (computer, tablet, smart phone). No special hardware is







[email protected].

An On-Demand Webinar is a webinar that has been recorded and can be viewed at your convenience (24/7). Anyone at your

branch may access the program online using the login. With an



not included).



records or to your email system whitelist to ensure that you

receive emails from the registration system.





location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Creating a Customer Service Experience that Will Sell October 5, 2016


What do you remember about the service you receive in the places

where you do business? If you’re like most people, the answer is

simple: very little. Customers expect to have their needs met. Who

would do business where satisfaction is not the norm? However, if you

want customers remembering and talking about what it’s like to do

business with your institution satisfactory is not enough.

Designed for banks serious about taking customer service up a notch,

we’ll help you raise the bar when it comes to getting employees revved

up to deliver value and create an amazing experience for your

customers. Learn how to wow your customers with genuine interest

and care while providing a meaningful, memorable experience each and every time.

Highlights

• Being authentic

• The ingredients for a WOW

• Creating an engaged employee

• Training for engagement

• Coaching and support

Speaker Janice Branch is a Senior Training Consultant for InterAction

Training. She is a Certified Bank Training Professional and has all the

right stuff to wow her participants. Janice is the go-to person when it

comes to teaching how to coach, manage, lead, negotiate, service, sell

or train at every level in an organization.

Audience

Frontline staff, teller supervisors, tellers, call center, customer service

representatives and branch managers.










[email protected].

An On-Demand Webinar is a webinar that has been recorded and can be viewed at your convenience (24/7). Anyone at your




not included).









location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Vulnerabilities in Modern Web Applications October 6, 2016


In banking today, we are leveraging more and more web application

systems to create internal efficiencies, deliver new products and

services to customers and expand our capabilities as an organization.

Web applications are convenient and flexible, but introduce new risks

which we saw with vulnerabilities like Heartbleed and Bashbug. This

discussion will provide tools and techniques to help evaluate the

security of your organization’s website. As many modern web

applications interact with a variety of third-party services, the

discussion will also explore how data moves through a web application

and, more importantly, how it leaves. Special attention will be paid to

the interaction of data with third-party services and the impact it has

on the security of the data the system is handling.

Highlights

The following topics will be addressed:

• How modern web applications work and common weak points are in

their security

• Interaction with third-party services

• Protective measures individuals can take to secure their online

presence

Speaker

Dr. Ashley Podhradsky is an assistant professor and MS Information Assurance program coordinator at Dakota State University (DSU) in

Madison, SD. Ashley previously worked at Drexel University in

Philadelphia and is also the Director of Training for BK Forensics, a

cell phone forensics company in Philadelphia. She is the lead forensic

investigator at Secure Banking Solutions (SBS), a company leading

information security consulting for the financial industry in the U.S.

SBS works with more than 500 banks around the country.

Audience

IT managers, network administrators, IT specialists & security

officers.









If you do not receive confirmation upon registering, email [email protected].


and can be viewed at your convenience (24/7). Anyone at your




not included).









location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Commercial Real Estate: Recent Trends, Competitive Strategies, Risk Management


This webinar provides an in-depth discussion around today’s common CRE lending risks – including credit, interest and sales risks. The

program will focus on areas where community banks are lacking and

doing right in assessing risk and reward in today’s competitive market.

Real life examples will be provided to highlight issues in CRE

underwriting and pricing decisions.

Highlights

• What is the correct measure of risk?

• Understand factors that make loans both less risky and more profitable?

• What is Risk Adjusted Return on Capital?

• What the competition is doing to win business?

Speaker

Ed Kofman is Head of Loan Trading and Hedging of CenterState

Bank. Ed previously served as Managing Director at PCBB Capital

Markets. Prior to PCBB, he was a financial risk manager at Wells

Fargo Bank’s Capital Markets group and at Bank of America where

he was responsible for general risk management, the production of

capital allocation tools and the creation of risk-adjusted return on capital models. Ed also served as

a credit loan officer and a Director in the corporate finance group at

Bank of Nova Scotia. Prior to his banking experience, Ed practiced

corporate/ commercial law.

Audience

CEO, CCO, CLO and lenders.



devices (computer, tablet, smart phone). No special hardware is needed; however, speakers or headphones are required. Each






[email protected].



branch may access the program online using the login. With an On-Demand Webinar, you have 6 months unlimited access to the


not included).







you to 1 connection at 1 location with permission to copy materials for participants. Complete one registration per

location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Compliance for Commercial Lenders October 11, 2016


Many examiners find the commercial lending area is fertile for

compliance violations because of confusion regarding which

requirements apply to commercial loans. Those violations may result

in penalties or expensive litigation. This webinar identifies which

regulations apply to commercial transactions and reviews the major

requirements of each of those regulations.

Highlights • Bank Secrecy Act (BSA) and Anti-Money Laundering (AML)

• USA PATRIOT Act - CIP, CDD, EDD and Beneficial Ownership

• Suspicious Activity Reporting (SAR)

• Unlawful Internet Gambling Enforcement Act (UIGEA)

• Equal Credit Opportunity Act (ECOA)

• Fair Housing Act (FHA)

• Home Mortgage Loan Disclosure Act (HMDA)

• Flood Disaster Protection Act (FDPA)

• Fair Credit Reporting Act (FCRA & FRB)

• Truth in Lending Act/Regulation Z

• Real Estate Settlement Procedures Act/Regulation X • Real Estate Appraisal Interagency Guidance

• Servicemember Civil Relief Act (SCRA)

• Military Lending Act

• Insider Credit - Regulation O

• Securities Lending - Regulation U

• Right to Financial Privacy Act (RFPA) and Regulation S

• Community Reinvestment Act (CRA)

• Bank Bribery Act implications

• Unfair, Deceptive or Abusive Acts or Practices

• Other rules and regulations

Speakers

Jack Holzknecht, CRCM, is the CEO of Compliance Resource,

LLC. He has been delivering the word on lending compliance for 40

years. He has developed and presented training programs to bankers

in 43 states. He also developed and delivered training for the FDIC for

ten years.

Kelly M. Owsley, CRCM, is Director of Training Services for Compliance Resource, LLC, Kelly’s career in banking began in 2000.

Since then she has worked for financial institutions ranging in asset

size from $250 million to $3 billion.

Don L. Blaine, CRCM, CRP, is the Senior Training Consultant for

Compliance Resource, LLC. Don has over 30 years of experience in

bank regulatory compliance with both community and money center

banks. He is a subject matter expert in consumer affairs laws and

regulations, specializing in BSA/AML and deposit compliance. Prior

roles include chief compliance officer, senior compliance regulatory examiner and compliance audit manager. Before joining Compliance

Resource, LLC, Don served as a bank consultant.

Audience

Commercial Loan Officers, Compliance Officers, Auditors and those

responsible for documenting commercial loans.















not included).

Add [email protected] as a safe sender on your email or have your IT Administrator add mail.confedge.com to the SPF







location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Workplace Violence October 12, 2016


It’s essential that we train employees to recognize pre-incident

indicators and report them before an act of violence happens, but it is

also critical to have a plan in place to respond should the unthinkable

occur. This presentation examines recent cases of workplace violence

and includes testimonies from those who have survived. We will

analyze these cases to identify unheeded warnings and then identify

physical security measures and procedures that either were not in place or were ignored. Participants will have a clear understanding of

existing problems, how to recognize warning signs, prevention

techniques and how to respond in an active shooter situation.

Have you ever thought how you would react in a robbery? A violent

confrontation? An active shooter situation? This session will benefit

you not only in your work life, but your personal life as well.

Highlights

• Recent case studies

• Recognizing warning signs

• Handling domestic violence situations

• “Best Practice” methods for diffusion and prevention • Preventive physical security measures

• Active shooter response

• Types of workplace violence

• De-escalation techniques

Speaker

Carol Dodgen, owner of Dodgen Security Consulting, LLC, provides

services for financial institutions, government entities and businesses

including training and vulnerability assessments. Previously, she

served as the security training officer for Compass Bank. Carol is a

nationally recognized speaker who has provided training for over 70,000 corporate, bank, law enforcement, and security personnel over

the past 23 years. Carol earned her CPD (Crime Prevention

Designation) and provides instruction on CPTED, workplace

violence, managing aggressive behavior, robbery and personal safety.

Audience

Security officers, directors, auditors, HR managers, training managers,

compliance officers and retail operations managers.









[email protected].





not included).




receive emails from the registration system. Transmission, retransmission or republishing of the audio




location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Put the Skids on Boring Training October 13, 2016


Are you responsible for training others on skills, tasks, security, policy,

procedure, compliance or other tough topics? This webinar will teach

you how to increase your personal impact and improve the

effectiveness of your training programs.

Honey Shelton will introduce tips and techniques to make training fun,

increase participation and involvement and finding effective, affordable resources. Using the A-E Professional Development

Model™, you will learn how to assess training needs, build dynamic

programs, create engaging materials, deliver training that sticks and

evaluate effectiveness. You will also learn how to encourage a

learning culture at your bank and how to establish key partnerships

that impact success.

Highlights

• Assess what your learners need

• Build engaging training material

• Create tools and exercises that increase retention

• Deliver practical and memorable training • Evaluate the training, the learner, the trainer and the

effectiveness of the program

Speaker

Honey Shelton brings the best of both worlds to her speaking and

training engagements. She has 30 plus years of experience as a training

and quality improvement consultant for banks, credit unions and

related-associations across the country. Her substantial banking

background includes spending three years as Executive Vice

President/Chief Retail Banking Officer with a

$1 billion south Texas bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs

Honey has presented. Her depth of knowledge, enthusiasm, and

compelling personality have left a lasting mark on InterAction

Training, the firm she founded in 1983.

Audience

Anyone responsible, both new and highly seasoned, for designing and

delivering training at your bank.









[email protected].





not included).








location.




_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Opening Deposit Accounts Online - Includes New CDD Rules


Pairs with the CIP & CDD Final Rules webinar (available on-demand), New Business Accounts: The Interview , CIP, New CDD Rules &

Authority webinar on 10/21 and Opening Accounts for High Risk Customers with the New CDD Requirements webinar on 11/18.

This webinar will cover all the compliance issues for opening deposit

accounts online. This includes Customer Identification Program (CIP),

Federal Regulations, Signature Cards, Signatures and new Customer

Due Diligence (CDD) rules. Action steps required on your internet

website to comply with new account opening procedures on all types

of deposit accounts will also be discussed.

Highlights

• Customer Identification Program

• New Customer Due Diligence Rules • IRS withholding rules and W-9 and W-8BEN issues

• Documentary and nondocumentary procedures

• E-sign

• Special accounts like IRAs and HSAs

• Disclosures, state laws and signature card issues

• Ownership of funds

Speaker

Deborah Crawford is the President of Gettechnical Inc, a firm,

specializing in the education of financial institutions across the nation.

Her 27+ years of experience began at Hibernia National Bank in New Orleans. Debbie specializes in the education of financial institution

employees and officers in the area of deposit account laws, new

account documentation, insurance, compliance regulations and IRAs.

Audience

Deposit operations, branch administration, training, operations,

compliance and BSA officers.



devices (computer, tablet, smart phone). No special hardware is needed; however, speakers or headphones are required. Each






[email protected].





not included).









location.

Please check all appropriate boxes: SW2-1271B



_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









Decoding Financial Statements & Tax Returns for Different Business Entities

October 17 & 24, 2016 12:30 - 2:30 p.m. Mountain Time

We will examine a small business and first look at financial results

using accrual method accounting with the firm as a C corporation. From there, we'll recast the numbers with cash accounting, then look

at financial results as a sole proprietorship, a partnership or limited

liability company (LLC), then as an S corporation.

Key analytical and conceptual issues covered include:

• What are the typical goals of business owners when they decide on

a legal entity structure?

• What is the "double tax" that is such a big negative for C

corporations?

• What are the advantages and disadvantages of the most common

legal structures?

• C corporations • Sole proprietorships

• Partnerships and LLCs

• S corporation

• What are key features of financial statements and tax returns of

these same structures?

• Steps in reconciling "ordinary income" on a pass-through

entity tax return to net income on the internal financial

statement.

• Overview of pass-through entities and the role of Schedule K-

1s.

• Advantages and disadvantages, from a taxation standpoint, of how owners take out cash and/or recognize income (loss).

• A methodology for bringing in either distributed or distributable

cash flow from a business into personal or global cash flow.

Speaker

Richard Hamm has been training bankers for 25 years, including

both creating and teaching courses for the ABA and the RMA, plus

regional banking schools, numerous state banking and community

banking associations and individual banks. While specializing in all

phases of lending and credit, he also covers "top of the bank" issues &

provides director training.

Audience

Community bankers, private bankers, small business lenders,

commercial lenders, credit analysts, loan review specialists, special

assets officers, lending managers & credit officers involved in the

business lending process.




needed; however, speakers or headphones are required. Each Live Webinar registration provides one connection to the





[email protected]. An On-Demand Webinar is a webinar that has been recorded





not included).





Transmission, retransmission or republishing of the audio portion of the seminar is prohibited. Your registration entitles



location.


Webinar/materials (live webinar) $525 mem $1,050 nonmem On-Demand Webinar/materials* $565 mem $1,130 nonmem *Includes online access to a copy of the webinar for 6 months from purchase date


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Troubled Debt Restructuring October 18 & 25, 2016


This webinar begins with a review of the basics of how a commercial

loan request should be processed in today's market including analyzing

the correct business structure, the six elements of proper loan structure

and the four aspects of adequate loan support. We will then focus on

what happens when a good loan turns into a troubled or bad loan. What

should the bank do and not do at this point in time?

We will also address the legal rights of the bank and the practical steps

that the bank should take in order to protect itself when dealing with

troubled debt. This will include the collection process, loan

restructuring scenarios and/or proceeding against the borrower

through repossession, foreclosure, filing a lawsuit to obtain a

judgment, forcing the borrower into bankruptcy or simply walking

away. This also includes the outside influence from the banking

regulators.

Highlights

• Review the management of troubled debt

• Process a commercial loan in today's market using correct business structure, loan structure and loan support

• Determine the bank's strategy in protecting itself when dealing

with troubled debt -collections, restructuring the loan,

repossession, foreclosure, filing a law suit to obtain a judgment,

forcing the borrower into bankruptcy and/or walking away

• Assess outside influence by the banking regulators

• Apply the concepts through case studies

Speaker

David L. Osburn, CPA, CCRA, NACM, is the founder of Osburn

& Associates, LLC, a business training and contract CFO firm that provides seminars, webinars and speeches for bankers, CPAs,

attorneys, credit managers and business owners on

banking/finance/credit, negotiation skills, marketing and management

issues. His extensive professional background includes 14 years as a

business trainer/contract CFO and 16 years as a commercial lender.

His banking credentials include loan underwriting, work-out,

management and business development. Mr. Osburn has been an

adjunct college professor (MBA and undergraduate courses) for 29

years.

Audience

Commercial lenders, credit analysts, loan documentation specialists, branch managers, assistant branch managers, private bankers, business

development officers, compliance officers and auditors.







days. You may have unlimited listeners on your connection. You will receive login instructions and materials prior to the seminar.


[email protected].





program from the date of purchase (access to the live webinar is not included).









location.


Webinar/materials (live webinar) $525 mem $1,050 nonmem On-Demand Webinar/materials* $565 mem $1,130 nonmem *Includes online access to a copy of the webinar for 6 months from purchase date


_____________________________________________________ Name Title

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Interest Rate Risk: Operating in a “Normal” Rate Environment


This was the question asked by the FDIC Field Office Supervisor who

asked our speaker, Greg Rains, to train 23 of his examiners recently in

Tampa, FL. This webinar presentation answers the question and then

explores the “real risks” banks face when they have significant levels of interest rate risk in their balance sheets. It will also separate the real

risks from the perceived risks, giving bankers some solid responses to

regulator inquiries about rate risk.

Regulators have been told they better not miss the next “big thing”.

This is because they missed the entire last “big thing”, the real estate

crisis. The next “big thing” just has to be rapidly rising rates. The

warnings began in 2008 when the Fed went to zero on the Fed Funds

target. While the perpetual focus remains on the potential for short

term rates to rise rapidly, many of the more important concerns have

faded.

Highlights

• Interest rate risk to a bank’s equity vale is more of a liquidity issue than a capital issue

• Field examiners don’t really understand true risk involved

• When Estimated Value of Equity (EVE) is out of policy it should

be treated like a “check engine” light

Speaker

Greg Rains is a Senior Vice President with CenterState Bank. His

primary responsibilities include working with community banks

throughout the country, consulting them on managing investment

portfolios and interest rate risk. Prior to joining CenterState, Greg

spent over 20 years with the former National Bank of Commerce and

Alabama National BanCorporation in Birmingham, Alabama. For the

past several years he has served as one of the lead instructors at a Bond

School he helped create during his time at Alabama National. He has

continued this educational outreach in his role at CenterState. Greg maintains several securities licenses and is a graduate of Auburn

University.

Audience

CEOs, CFOs & directors and ALCO.




needed; however, speakers or headphones are required. Each Live Webinar registration provides one connection to the





[email protected].






not included).









location.




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Information Security Basics: Board of Directors Edition


BODs are ultimately responsible for the security of customer information, proving expectations and direction to management. Their

responsibility includes approving financial investments into

cybersecurity and creating accountability for security operations.

Board members need to better understand cyber security so that they

can make good decisions, allocate the necessary resources and provide

the oversight regulators require.

Examiners are tired of seeing that “the board doesn’t get it” or “the

board just rubber stamps our information security program annually.”

This was highlighted in the 2015 Cybersecurity Assessment guidance

from the FFIEC, which was derived from over 500 special

assessments of financial institutions. This discussion will enable you to make a difference by addressing the board’s information security

awareness deficiencies and breaking down your Information Security

Program into bite-sized pieces for the board to digest. Board members

need clarity on CORE items as it relates to Information Security.

Highlights

• IT risk assessment

• Policies and procedures

• IT audit

• Continual education

Speaker

Dr. Kevin Streff is the founder and visionary behind Secure Banking

Solutions, a premier cybersecurity consulting and audit firm dedicated

to making a positive impact on the financial services industry. Dr.

Streff is a Professor and Chairman of the Department of Cyber

Operations at Dakota State University, one of 13 programs designated

by the NSA as a Center of Academic Excellence in Cyber Operations.

He is also the founder of InfraGard-South Dakota. With over 25 years

of experience, Dr. Streff has extensive knowledge of the industry and

speaks nationally on cybersecurity issues and solutions.

Audience Current and prospective board members, senior officers, risk managers

and IT officers. A background in IT or information security is not

required.






webinar, materials and access to the On-Demand Webinar for 30 days. You may have unlimited listeners on your connection. You



[email protected].





not included).








materials for participants. Complete one registration per location.




_____________________________________________________ Name Title

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New Business Accounts: The Interview, CIP, New CDD Rules & Authority


Pairs with the CIP & CDD Final Rules webinar (available on-demand), Opening Accounts Online with the New CDD requirements webinar on 10/14 and Opening

Accounts for High Risk Customers with the New CDD Requirements webinar on 11/18.

It’s a big job to “know your customer” from identification,

documentation, questions and risk to scripting this into a fluid on-

boarding process. Because there are so many types of accounts and

ways to do business (including online), it can be challenging to

determine who is authorized to open, close and transact business. How

do we set up accounts and change them as the businesses change?

What happens when someone dies? Can you keep the same EIN if a

sole proprietorship incorporates? What if the LLC members are other

businesses? And the list goes on. Understanding designations, rules

and authority on all types of business accounts assures that you are

taking proper precautions and will help you avoid costly errors. New Customer Due Diligence (CDD) will change how you open and

document your legal entity customer. This webinar will address how

to complete beneficial ownership forms and script the business

account interview. You will receive a business documentation handout

to assist you in creating checklists plus sample situations that

demonstrate how to run your CIP. We will also review account

opening procedures for foreign financial institutions and entities and

the new W-8BENE.

Highlights

• Sole proprietorship accounts

• Partnership accounts • Corporations

• Limited liability companies

• Nonprofit organizations

• Exemptions for CDD

• Record retention

• Transactional questions

• Assigning risk

• Developing a script

Speaker

Deborah Crawford is the President of Gettechnical Inc, a firm, specializing in the education of financial institutions across the nation.

Her 27+ years of experience began at Hibernia National Bank in New

Orleans. She specializes in the education of financial institution



Audience

New accounts, personal bankers, branch administration, deposit

operations, CIP managers, BSA officers, training and business

development personnel.










[email protected].






not included).









location.

Please check all appropriate boxes: SW2-1271C



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RESPA Section 8 Violations – They’re Back October 24, 2016

9:30 - 11:30 a.m. Mountain Time

Section 8 of the Real Estate Settlement Procedures Act (RESPA)

prohibits unearned fees and kickbacks. Over the years the Department of Housing and Urban Development (HUD) issued hundreds of

enforcement actions involving Section 8.

In 2011 authority for enforcing RESPA transferred from HUD to the

Consumer Financial Protection Bureau (CFPB). During CFPB's reign

the volume of Section 8 actions has dropped. While enforcement

actions under the CFPB have been fewer in number, the dollar

amounts have been jaw dropping. The settlements of these actions

range from a few thousand dollars to many millions of dollars. Failure

to comply with Section 8 can lead to jail terms in addition to the

penalties.

Highlights

Attend this webinar to gain a better understanding of:

• What transactions are covered by RESPA's prohibition against unearned fees and kickbacks

• What actions are prohibited

• What constitutes a referral fee or an unearned fee or kickback

• What compensation is permissible

• What constitutes an affiliated business arrangement and the rules that apply to such arrangements

• How to properly handle broker arrangements

Speakers

Jack Holzknecht, CRCM, is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 40



ten years.

Kelly M. Owsley, CRCM, is Director of Training Services for

Compliance Resource, LLC, Kelly’s career in banking began in 2000.



Audience Loan officers, compliance officers, loan processors and clerks,

auditors and anyone else responsible for federally related mortgage

loans.









[email protected].





not included).








location.




_____________________________________________________ Name Title

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Employment Compliance Hotspots October 26, 2016


The federal and local government issued a wide range of new

regulations and orders this year, which become effective for human

resource professionals at various times through 2016. The new

standards are increasingly complex and burdensome. And yet, best

practices have been developed in the financial industry to minimize

the risk of liability and the administrative burden

Highlights

• How the new federal overtime exemption standards impact key

positions

• How to satisfy the new pay transparency standards

• What changes to your affirmative action plans and annual diversity reports are required in 2017

• What recruiting processes and documentation are now expected by the

federal regulators

• What are the new expectations concerning pay equity

• What new state and local employment laws need to be considered

Speaker

Steve Greene specializes in employment litigation, employee benefit

issues and compensation matters. He regularly speaks to employment

lawyers and human resources professionals in the banking industry.

During the past 30 years, Steve has assisted financial institutions nationally. He has also managed federal and state regulatory

investigations and litigation across the country. His work has also

included working with industry associations to influence the DOL and

members of Congress. He received his J.D. from Southern Methodist

University and his B.A. from the University of Maine.

Audience

HR, senior management, compliance, audit and bank counsel.

About Webinars A webinar is an online seminar featuring audio, PowerPoint and other interactive features. The program may be viewed on most








[email protected].





not included).









location.




_____________________________________________________ Name Title

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_____________________________________________________ Phone/Fax

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When a Loan Customer Dies: What are the Top 15 Issues?

October 27, 201612:30 - 2:30 p.m. Mountain Time

As lenders, we work hard to make good underwriting decisions

regarding a borrower’s repayment ability. In addition to analyzing a

consumer’s income or the cash flow of a business, it’s a common

practice to also take a security interest in collateral. Collateral types vary greatly and each has specific requirements to perfect a security

interest and mitigate risk. One risk factor that’s difficult to predict is

death. If the death involves a sole proprietor, partner, or a key corporate

officer, it may mean that a number of high balance loans are

outstanding and repayment is uncertain. Lenders would like to be

sensitive to the loan customer’s family or help the remaining business

owners, but the compliance clock doesn’t stop ticking. What happens

now, and what are the critical issues?

Highlights

• Is the “death” a triggering event for default? What language should

be in a commercial note?

• Are “Right to Cure Notices” required?

• How should lenders handle questions about the estate?

• What information can be shared and with whom?

• What do you need before releasing the information?

• Is there standard language that your loan agreements should have?

• What protections must be extended to family members if the

borrower was a service member on active duty? This includes a

brief overview of MLA impact on covered accounts and the

definition “dependents” at the time of death.• How should notices to co-borrowers, guarantors and co-signers be

given?

• What is the effect on the foreclosure process?

• What is the impact of the NEW CFPB mortgage servicing rules

published on August 5, 2016? These changes help ensure that

those who inherit or receive property have the same protections as

the original borrower.

• Are Home Equity Lines of Credit impacted?

• How can a financial institution protect its collateral?

• How does the financial institution handle issues of guarantors,

setoff and insurance?• What do the banking regulations and exam guidelines say?

Speaker

Susan Costonis CRCM, Consulting &Training for Financial

Institutions, is a compliance consultant and trainer who is affiliated

with gettechnical inc. She specializes in compliance management

along with deposit and lending regulatory training. Most of her 35-

year career was spent as a banker in several areas including lending,

marketing, electronic banking, compliance and senior management.

Audience

CSRs, branch managers, lenders, loan operations, credit

administration, compliance personnel, legal staff and anyone who

handles loan accounts. This webinar is presented at the national level

- state law is not addressed.








[email protected].




On-Demand Webinar, you have 6 months unlimited access to the program from the date of purchase (access to the live webinar is

not included).








location.

Please check all appropriate boxes: SW2-1071A

Webinar/materials (live webinar) $275 mem $550 nonmemOn-Demand Webinar/materials* $295 mem $590 nonmem*Includes online access to a copy of the webinar for 6 months from purchasedate


_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail









When a Deposit Customer Dies: Issues to Consider

(Rebroadcast) October 28, 2016 @ 12:30 - 2:30 p.m. Mountain Time

Pairs with the When a Loan Customer Dies on 10/27

Your customer passed away yesterday and the family is grieving. Yet,

in the midst of remembering and honoring a life, the legal and

compliance clock is ticking. In most states, checks can be paid for 10

days after the date of death. When your deposit customer dies, many

issues and questions arise. Who can have information on the account?

Who owns the account? Who has access to the account? What happens with powers-of-attorney and authorized signers on an

account? Can the spouse of the sole proprietor continue to access the

account? What about that last tax refund check? Is the account still

insured? Can a check be written to a funeral home? What about the

checks coming in to pay funeral expenses? Attend this webinar to find

the answers to these questions and more.

Highlights

• Probate versus non-probate transfers

• When does the will govern and when does the signature card?

• What by-passes a will? PODs, IRAs, JTWROS? • Living trusts and successor trustees

• When do we know that a customer is deceased?

• When can we use small estate affidavits?

• What happens to powers of attorney, authorized signers, etc.?

• How are IRAs, HSAs and UTMAs affected?

• Do sole proprietorships cease at death?

• FDIC insurance issues

Speaker

Deborah Crawford is the President of Gettechnical Inc, a firm,

specializing in the education of financial institutions across the nation. Her 27+ years of experience began at Hibernia National Bank in New

Orleans. Debbie specializes in the education of financial institution



Audience

CSRs, branch administration, branch managers, tellers, trainers,

compliance and anyone who handles customer accounts.

This webinar is presented at the national level - state law is not

addressed.

Previously recorded on October 28, 2015










[email protected].




On-Demand Webinar, you have 6 months unlimited access to the program from the date of purchase (access to the live webinar is

not included).








materials for participants. Complete one registration per location.

Please check all appropriate boxes: SW2-1071B



_____________________________________________________ Name Title

_____________________________________________________ Bank/Company

_____________________________________________________ Mailing Address

_____________________________________________________ City/State/Zip

_____________________________________________________ Phone/Fax

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Escrow Rules Review & Update October 31, 2016

9:30 - 11:30 a.m. Mountain Time

The Real Estate Settlement Procedures Act (Regulation X) has

contained rules for administering escrow accounts for many years. The Truth in Lending Act (Regulation Z) requires escrow accounts in

connection with higher-priced mortgage loans. Interagency flood

regulations were amended to add revised escrow rules. This program

explains step-by-step how to establish, maintain and cancel escrow

accounts under the amended requirements, along with suggestions for

avoiding violations and penalties.

Highlights

Attend this webinar to gain a better understanding of:

• Which loans are required to have escrow accounts and which are

exempt

• Limitations on the amount of required escrow payments • How to conduct an escrow analysis

• How to determine an escrow account computation year

• How to calculate the amount of the allowed cushion

• Rules for preparing the initial escrow account disclosure statement

• TRID rules required in the Closing Disclosure

• The expanded Flood Hazard Notice for escrow information

• The flood insurance option to escrow notice

• How to prepare the annual escrow account statement

• How to resolve a surplus, deficiency or shortage

• Revised rules for timely escrow payments and treatment of

escrow balances • Rules regarding escrow cancellation notices

• The recordkeeping rules

• Penalties for failure to submit an escrow account statement

Speakers

Jack Holzknecht, CRCM, is the CEO of Compliance Resource,

LLC. He has been delivering the word on lending compliance for 40



ten years.

Kelly M. Owsley, CRCM, is Director of Training Services for Compliance Resource, LLC, Kelly’s career in banking began in 2000.



Audience

Compliance officers, operations personnel, mortgage loan officers,

loan originators and others involved in opening and maintaining

escrow accounts for mortgage loans.














not included).








location.




_____________________________________________________ Name Title

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_____________________________________________________ Mailing Address

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_____________________________________________________ Phone/Fax

_____________________________________________________ E-mail








Analyzing Tax Returns for Mortgage Decisions

Tuesday, October 4, 2016

9:00 AM–11:00 AM Mountain Time

WYOMING BANKERS ASSOCIATION

Program Content: This webinar is designed to give mortgage lenders a better grasp of tax returns and their importance in making quality loan decisions. Covered Topics:

When tax returns are needed

An in-depth review of personal, corporate, partnership, and s-corp returns

Qualifying methods used by secondary markets

Profit and loss statements

Income averaging Who Should Attend: This class will give an underwriter, processor, manager, quality control personnel or anyone who deals with tax returns an excellent overview and understanding of how they work. Presenter: The webinar leader is J.T. Turner, who has over 28 years of experience in the lending industry. He has worked as a trainer for the past 22 years, in areas of lending, underwriting, origination, quality control, and personal growth. He is a seminar leader for the Center for Financial Training, a member of the Franklin Speakers Bureau, and past member of the National Speakers Association. J.T. is also a professional actor, with credits in film, TV, radio and on the stage. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: _____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________

*Email Address: _______________________________ *Please include an email address as this is how your webinar materials will be delivered to you.

Please check one of the following:

“Live” Web connection $265

Additional connection for a branch $75

6-month “OnDemand” website link only $295

CD-ROM and materials only $325

Live plus OnDemand website link $365

Entire Package: Live, OnDemand link, and CD-ROM plus $395

materials

Ways to Register: ONLINE: www.bankwebinars.com FAX: (800) 831-3776 PHONE: (800) 831-0678

MAIL: TTS, PO Box 310, Waunakee, WI 53597 Please Do Not fax registrations to the Wyoming Bankers Assoc

Method of Payment:

Please invoice our bank

Check made payable to TTS

Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________

For assistance, please call Cheryl Johnston, (307) 638-5008.

Lead The Way At Your Branch Tuesday, October 4, 2016

12:30 PM–2:30 PM Mountain Time


Program Content:

If you are responsible for managing tasks and people at your branch, you must master the art of juggling. Staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee who didn’t come in…the list goes on and on. How successful do you want your branch to be? How do you

know how successful it is now? What are your criteria for success? Honey Shelton will get you fired up about what needs to happen to make things hum at your branch. HOW YOU WILL BENEFIT: Discover how to keep all the balls in the air and your attitude positive. Inspire your staff to get on board and acknowledge the need to make the customer experience positive and memorable. Learn creative solutions and best

practices to help you lead the way at your branch. Ramp up your leadership skills. Address critical supervisory issues necessary to becoming an excellent leader. We'll focus on techniques and strategies you need to handle your responsibilities successfully and be the manager everyone wants to work with. Retail banking continues to revamp and discuss what the branch should look like, how many people it will take to staff a branch, etc. What hasn’t changed is the need for the customer experience to be exceptional. Covered Topics:

What Do You Want to Have Happen at Your Branch?

Explore the Fundamentals of Coaching

Motivate, Train, Lead and Show Them the Way – It’s Your Job

Convey Customer Service is Job One, Positive Coaching When It Falls Short

Learn the Key Components to Conducting Difficult Conversations

Address and Manage Under Performance

Resolve Conflict Effectively and Efficiently

Get Organized – Delegate Effectively

Address Complaining, Whining and Gossip

Encourage Your Staff to be Self-Managed Who Should Attend:

All those with supervisory responsibilities at your branch: Branch Manager, Assistant Branch Manager, Head Tellers and Trainer Presenter:

Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank. Nationally recognized as an outstanding speaker, over a half

million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality has left her lasting mark on InterAction Training, the firm she founded in 1983. A graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the

country. She is a repeat presenter for most of the state banking associations.

Honey continues in her own personal pursuit of excellence and is a member of the American Society of Training and Development (ASTD). Currently she is pursuing a self study program on Six Sigma. She has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A & M. Cancellation Policy:

Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.

If you are unable to attend the webinar but would like to have this

information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________

*Email Address: ______________________________ *Please include an email address as this is how your webinar materials

will be delivered to you.








materials

Ways to Register: ONLINE: www.bankwebinars.com

FAX: (800) 831-3776 PHONE: (800) 831-0678 MAIL: TTS, PO Box 310, Waunakee, WI 53597

Please Do Not fax registrations to the Wyoming Bankers Assoc

Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Excel Explained: Managing Large Workbooks

Wednesday, October 5, 2016



Program Content: When it comes to managing large spreadsheets, users often feel

stressed about a multitude of issues. In this beneficial presentation, Excel expert David Ringstrom, CPA, demonstrates a number of ways you can manage large spreadsheets with aplomb. His XXX tips help

you save time, improve the integrity of large workbooks, avoid repetitive tasks, and much more.

David teaches from the version of Excel in use by the majority of attendees, but he explains any differences in Excel 2007, 2010, 2013,

and 2016. His webcasts are fast-paced, and attendees often are surprised at the amount of ground he covers in a session. He welcomes participants’ questions, so come ready to pick his brain.

David’s detailed handouts serve as reference tools you can fall back

on after participating in one of his webcasts. He also provides an Excel workbook that includes a majority of the examples he uses during each session.

Covered Topics:

Avoid repetitive work by creating a keyboard shortcut for Excel’s Freeze Panes feature.

Employ tricks that make printing information from large workbooks or worksheets easier.

Learn how range names can minimize errors, save time in Excel, serve as navigation aids, and store information in

hidden locations.

Learn how to deal with annoying changes to Print Preview in Word 2010 and later.

Learn how to use a single line of programming code to unhide all worksheets within a workbook.

Learn techniques that let you reduce the file size of bloated Excel workbooks.

Learn the power—and the risks—of grouping worksheets.

Learn the risks of linked workbooks, determine if a workbook

contains links, and see how links can hide within Excel features.

Navigate large workbooks with ease by way of a hidden

menu as well as keyboard shortcuts.

Restore “classic” Print Preview functionality in Excel 2007

and later.

Save time when aggregating data from multiple worksheets

with Excel’s INDIRECT function.

Simplify formula auditing by way of the Apply Names feature.

Simplify repetitive tasks by creating your own keyboard shortcuts.

Use Excel’s Custom Views feature to hide and unhide multiple worksheets with ease.

Use Excel’s OFFSET function to dynamically reference data from one or more accounting periods.

Use the Group and Ungroup feature to expand or collapse

rows and/or columns.

Use the SUMIF function to summarize data based on a

single criterion.

Use the SUMIFS function to sum values based on multiple

criteria.

Use the Watch Window to easily monitor the ramifications of

even minor changes to your workbooks.

Apply the Watch Window feature to monitor and to navigate

key worksheet cells.

Identify how to use Custom Views to manage the hidden or

visible status of columns, rows, worksheets, print settings, and more.

Implement the INDIRECT worksheet function to create

simpler summary spreadsheets.

Who Should Attend: Intermediate-level users seeking to improve the efficiency and integrity

of their large Excel spreadsheets.

Presenter: David Ringstrom, CPA owns Accounting Advisors, Inc., an Atlanta-

based spreadsheet and database consulting firm that he started in 1991. David has written freelance articles about spreadsheets since 1996, some of which have been published internationally. He teaches

scores of webinars on Excel each year, along with speaking at conferences. David coined the phrase "Either you work Excel, or it works you!" Accordingly his sessions are designed to help you turn the

tide and become a much more effective spreadsheet user.

Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to

participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.

If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________

*Email Address: ______________________________ *Please include an email address as this is how your webinar materials will be delivered to you.








materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Developments in Federal Wage and Hour Law




Program Content: For the past 6 months there has been much discussion of the new federal Fair Labor Standards Act (“FLSA”) salary basis regulations. The FLSA governs the payment of overtime compensation, and more importantly for purposes of this discussion, the circumstances where payment of overtime compensation is not required. The revised rules make significant changes in the level of required compensation in order for an otherwise exempt employee to remain exempt from overtime eligibility. As a result, employers are exploring options for addressing this in light of preexisting budget considerations. The new rules take effect December 1, 2016. Covered Topics:

Discuss the final DOL regulations concerning exempt classification salary basis requirements effective December 1, 2016, as well as strategies for handling this change

Discuss the exemptions from overtime and how to evaluate employee classifications under the duties test

Discuss recent court decisions applying certain aspects of the exempt classification duties tests, particularly as it relates to the administrative exemption

Who Should Attend: This area is critical for anyone responsible for hiring, compensation determinations, or other human resources or budget obligations for employers. Presenter: Geoff Lacy advises employers on employment law issues, including hiring, discipline and discharge, discrimination defense and policy, FMLA, FLSA, and other areas of employment law. He also provides representation in labor relations, including contract negotiations, grievance processing and related areas. He also devotes a significant portion of his practice to school and municipal law. In addition to employment law, Geoff regularly provides business immigration representation to employers seeking the services of foreign workers in the United States. His primary client base consists of private and public sector employers, public school districts, and Wisconsin municipalities, as well as foreign professionals seeking employment in the United States or seeking to invest in a United States business venture. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.


Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Fair Credit Reporting Act Compliance – Ten Critical Issues

Thursday, October 6, 2016



Program Content:

According to a study conducted by the Federal Trade Commission (FTC), 26% of credit reports examined included at least one “potentially material” error in one or more of the three credit reports from Experian, TransUnion or Equifax. Some of these errors can negatively affect a consumer’s credit score by up to 100 points. The Fair Credit Reporting Act has been in effect since 1971, but

has been amended substantially over the years, most recently by significant changes in the FACT Act. Even though this regulation is an “oldie but goodie”, there are still many issues and violations have been cited. The CFPB tracks complaints, and the “credit reporting” complaint category has increased focus by all the regulators. In addition, increased identify theft, fraud, and cyber crime have a direct

relationship to the potential for inaccurate credit reports. There are numerous compliance challenges, ranging from what you can tell one joint applicant about the other applicant's credit, to when the FCRA portion should NOT be included with the adverse action form. What should your bank or credit union be doing to reduce the compliance risk of complaints and FCRA violations? Join us for a discussion of 10 issues that should be addressed in an effective FCRA compliance program. Covered Topics:

What are the key definitions in the Fair Credit Reporting Act for “person”, “consumer” “consumer report” and “consumer reporting agency”?

What are the permissible purposes for a consumer reporting agency to furnish a consumer report?

What requirements must be followed by the USERS of consumer reports? There is increased emphasis on evaluation of “consumer harm” by regulators. Is your financial institution responding appropriately to direct disputes from consumers? What about the response to disputes and e-Oscar* inquiries from the national credit reporting agencies? (* stands for Online Solution for Complete and Accurate Reporting)

What are the responsibilities to “furnish” accurate information?

Is there a restriction on sharing credit and debit card numbers on electronic receipts?

How should “negative” credit performance information be provided?

How should adverse action/FCRA notices be given?

Credit score disclosure notices – what’s required?

Use of medical information – what are the rules?

Exam procedures for FCRA – highlights and best practices.

Who Should Attend:

Customer service representatives, branch managers, lenders, loan

operations, credit administration, compliance personnel, collectors, and anyone who pulls credit reports, processes loan applications, or responds to questions about credit reports in the lending process Presenter:

Susan Costonis is a compliance consultant and trainer. She

frequently provides consulting services to financial institutions regarding fair lending and other compliance management issues. Her 37 year career in banking and training began with 20 years at

First National Bank, an affiliate of Wells Fargo Bank, in Fort

Collins, CO. Susan has been a bank compliance consultant or compliance officer in Louisiana since 1998. During her career, Susan has successfully managed compliance programs and exams for institutions supervised by the OCC, FDIC, and Federal Reserve. She is a Certified Regulatory Compliance Manager and completed the ABA Graduate Compliance School and the Graduate Banking School of the University of Colorado.

Susan regularly presents seminars to financial associations. Cancellation Policy:

Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the

seminar at no additional charge.


Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Adverse Action Notices Wednesday, October 12, 2016



Program Content: This webinar will address the Adverse Action Notice compliance requirements and best practices under the Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA). Covered Topics:

Consumer Notifications

Non-Consumer Notifications

Denials

Notices of Incompleteness

Counteroffers and Counteroffer Denials

Withdrawals

Indirect Lending Requirements

Credit Score Notifications

Multiple Applicant Requirements

Timing Requirements

Record Retention

Fair Lending Hot Spots Who Should Attend: Loan officers, loan processors, compliance, audit and other loan operations personnel Presenter: David Dickinson’s banking career began as a field examiner for the FDIC in 1990. He later became a Loan Officer for a 110-million dollar bank. In 1993, he established Banker's Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker's Compliance Consulting produces. He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the Center for Financial Training, the American Bankers Association National Compliance Schools and is a frequent speaker at the ABA's Regulatory Compliance Conference. David is also a trainer for hundreds of webinars and is a Certified Regulatory Compliance Manager (CRCM). The American Bankers Association honored David with their Distinguished Service Award in 2016. David and his wife Karen have 3 adult children (none of whom live at home!) and 3 cats (which Dave is allergic to). They live on a lake in Nebraska and when possible, Dave can be found fishing or in the water. David plays the guitar & piano and enjoys singing with Karen. Together they lead worship at their church. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.



Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials




Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Writing Business Account Procedures – New CDD Rules Impact




Program Content: Implementing new Customer Due Diligence rules will impact your new business accounts procedures. This webinar will give you step-by-step written procedures guidelines and workbook for these new rules. The opening of multi-tiered business accounts and the determination of beneficial ownership and exemptions will be an important part of the new account business account process. Learn from A to Z the best practices for opening business accounts, documenting the authority and changing signers in the new regulatory environment. Covered Topics:

What authority is need to open every type of business account

Why we do what we do in establishing ownership and liability

What the resolution does and does not do on business accounts

Impact of CIP and CDD from the Bank Secrecy Act on opening accounts

Detecting beneficial owners

Implementing new procedures for customer due diligence and beneficial owners

Changing signatories

Multi-tiered LLCs

Partnerships with businesses as partners

Corporations dba other entities

Trusts as owners of businesses Who Should Attend: Branch Operations, Deposit Operations, Training, Compliance, New Accounts Representatives and all Branch Personnel Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.


Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________










materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Dealing with Casual Days, Dress Codes and Work Appearance




Program Content: What is "appropriate" work appearance? Do you have the right to tell employees what to wear? How much can an employer dictate styles of dress, hair, perfume or jewelry? When do company appearance rules become discriminatory or violate employees' legal rights? This program will cover the practical and legal issues and the current trends in workplace appearance, and what you should and shouldn't do about it. This serious subject is presented with humor and down-to-earth examples and advice by an attorney who has helped companies throughout the United States effectively address issues of an ever-changing workplace. Covered Topics:

What are your rights to regulate appearance?

What is the legal foundation on dress codes, health, safety and an employee's right to determine what is "appropriate" appearance?

The legal problems concerning discrimination (gender, race and national origin), religion and privacy rights concerning appearance.

"How to" properly address appearance issues from body odor, clothing, hairstyle and even piercings.

What is "good appearance"?

Creating dress code policies. Who Should Attend: This program is critical for anyone with responsibility for supervising employees. Presenter: Bob Gregg, Boardman & Clark Law Firm in Madison, Wisconsin, has been involved in employment relations for more than 30 years. He litigates employment cases, representing employers in employment contracts, discrimination cases, FLSA, FMLA and all other areas of employment law. His main emphasis is helping employers achieve enhanced productivity, creating positive work environments and resolving employment problems before they generate lawsuits. Bob has conducted over 3,000 seminars throughout the United States and authored numerous articles on practical employment issues. Bob is a member of the Society for Human Resource Management and the National Speakers Association. He is also a National Faculty Member of the American Association for Access, Equity and Diversity and served on the Board of Directors for the Department of Defense Equal Opportunity Management Institute Foundation. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.



Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Writing New Accounts Procedures




Program Content: During this webinar, we will take the core document from deposit accounts documentation and set up a working document so that you can tailor your procedures into the framework we will provide. You will receive a "core document" in a word document that you can drop your individualized documents into and achieve one of the big goals at many financial institutions have "standards" on opening all types of new accounts. Covered Topics:

Review federal laws do we have to cover in the opening of accounts

Learn the different ownership types that we should set up sample signature cards and screen shots for

You will receive checklists for documents for every type of account

How to set up a manual like this if we are in more than one state

What questions should we ask and research for state law purposes?

You will receive a template to start the hard work and lots of guidance to help you in the process

New CDD Rules Who Should Attend: Training, compliance, branch operations, customer service representatives and branch personnel who would be involved in developing a New Accounts Procedure Manual. Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.

If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an

OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Uniform Commercial Code Rules: How to Comply to Attach and Perfect Secured Transactions

Tuesday, October 18, 2016



Program Content: This is the description from our webinar that was presented in April 2016. Please check back for a modified description. Topics may be

updated, but registration is now open.

Many loans extended by commercial banks are secured by personal property governed by the Uniform Commercial Code ("UCC"). Commercial and Consumer Lenders and Loan Administrators must

understand the principles of the UCC as it relates to collateral attachment and perfection.

We'll cover the impact of the Uniform Commercial Code on secured transactions and focus on the most relevant factors bankers and

administrators need to know to comply with this very important Code. We'll focus less on theory and more on the practical application of the rules under the UCC.

Features:

Types of collateral covered by the UCC

Definitions of existing collateral covered

Proper review and completion of UCC Financing Statement

forms

Importance of using proper collateral descriptions on Security Agreements and Financing Statements

Filing Financing Statements in the proper location, and other areas of concern

Leave with an understanding of how to document, close and record

secured transactions covered by the Uniform Commercial Code, and should have good working knowledge of managing the most common commercial and consumer secured transactions governed by the

Uniform Commercial Code.

Covered Topics:

How the Uniform Commercial Code affects the Loan

Documentation Process

Review Collateral Definitions and Proper Collateral

Classification

Types of Collateral Governed by the Uniform Commercial

Code

Attachment and Perfection Rules

Collateral Descriptions on Security Agreements and UCC

Financing Statements

Completing the Financing Statements

Filing the Financing Statement

Who Should Attend:

Senior Credit Officers, Loan Officers, Loan Operations Personnel, Loan Administrative Assistants and Secretaries, Branch Managers, Loan Review Officers, and Compliance Officers

Presenter:

Jeffery W. Johnson started his career with SunTrust Bank in Atlanta as a Management Trainee and progressed to Vice President and Senior Lender of SouthTrust Bank and Senior Vice President and Commercial

Banking Division Manager for Citizens Trust Bank of Atlanta.

Most of his career has been spent in Credit Administration, Lending, Business Development, Loan Review, Management and Training & Development. He has managed loan portfolios representing a cross

section of loan types including: Large Corporate, High Net Worth Individual, Middle Market Companies, Small Business, Real Estate and Non-Profit Organizations.

Mr. Johnson is now a training professional in the financial industry by

leading various seminars covering important topics relating to issues in financial institutions. He teaches actively for fifteen state banking associations in the United States, Risk Management Association

(RMA) and individual financial institutions nationwide. He co-authored a training course entitled "Lending to Service and Other Professional Organizations" for RMA in 2001.

Mr. Johnson earned a B.A. Degree in Accounting from Morehouse College in Atlanta; a MBA in Finance from John Carroll University in University Heights, Ohio; Banking diploma from Prochnow School of

Banking at the University of Wisconsin and a Graduate Certificate in Bank Management from the Wharton School of Business at the University of Pennsylvania.

Cancellation Policy:

Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an

OnDemand website link to see the information online of the seminar at no additional charge.


Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials

Ways to Register: ONLINE: www.bankwebinars.com FAX: (800) 831-3776

PHONE: (800) 831-0678 MAIL: TTS, PO Box 310, Waunakee, WI 53597 Please Do Not fax registrations to the Wyoming Bankers Assoc

Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Opening Fiduciary Accounts: Trusts, POAs, Estates,

Guardianships and More Tuesday, October 18, 2016



Program Content: When you begin to open accounts for fiduciaries, you have moved out of the minor league into the major league! These are harder accounts. Who can do what? The answer can cost your financial institution thousands of dollars if you don't understand each fiduciary and his or her role and responsibilities. We'll walk through POAs, custodians, representative payees, court ordered accounts, trustees and bankruptcy. We'll also look at the paperwork and duties of each person to better understand your responsibilities. Covered Topics:

Do's and Don'ts on Fiduciary Accounts

CFPB weighs in on caregivers, fiduciaries and elderly issues

Account titling, ownership and legal issues

Who can sign?

Can we have a POA or authorized signer on a fiduciary?

Can we deposit checks made payable to a deceased person in an estate account?

A look at checks, signature cards, federal issues, court orders and legal paperwork

W-9s and withholding issues

Rights of offset against Fiduciary Accounts, Overdraft Protection and Debit Cards

And more... Who Should Attend: Everyone who opens deposit accounts, manages branches, or works with branch administration, training and deposit accounts. Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________










materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


FDIC Rolls Out New IT Examination Work Program




Program Content: First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program - or InTREx for short. The examination work program incorporates many of the work steps and review areas from the FFIEC IT Examination Handbook, while incorporating a focus on cyber security and drawing from the CAT declarative statements. Along with the new work program is a new Information Technology Profile to replace the former IT Officer’ Questionnaire, and a resurrection of the original Uniform Rating System for Information Technology (URSIT), which includes a rating for each of the four examination components and an overall composite rating. Not only is the FDIC changing things up, but word on the street is the Federal Reserve and Conference of State Banking Supervisors (CSBS) will follow suit. Covered Topics:

Overview of Examination Process

Technology Profile

Component Control framework – Audit, Management, Development and Acquisition, and Support and Delivery

Decision Factors

Cyber Security

GLBA Coverage

Report changes including URSIT Who Should Attend: Internal Auditors, Compliance Officers, IT Managers, Risk Managers, Senior Management Presenter: Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise. As an auditor and consultant, Susan is dedicated to assisting financial institutions in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist de novo institutions in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________










materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


Opening Trust Accounts: 10 Hot Spots




Program Content: We will cover the opening and documentation for trust accounts. We will look at specialty trust accounts. You will also receive tips and checklists on what to look for in a trust document. We will review the social security number and employer identification number

requirements. You will learn how to stay clear of the 10 hot spots when opening and

managing trust accounts in your branches.

Covered Topics:

Breaking down a trust document and getting what the financial institution needs

Looking for important parts-grantors, trustees, beneficiaries and successor beneficiaries

Your job as a withholding agent—SSNs and EINs on trusts

Specialty trusts—Child Actor Trust, Miller Trust, Medicaid trusts

What documentation is needed to open a trust account

Can we update signature card or do we close existing accounts?

Can a power of attorney coincide with a trust document?

What happens when a trustee dies?

10 Hot Spots to look for and be careful of when opening trust accounts

Who Should Attend: New Accounts Representatives, Personal Bankers, Training, Branch Operations, Branch Compliance and anyone who opens or supervises the opening of accounts. Presenter: Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 27 years of combined teaching and banking experience. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an

OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials



Method of Payment:



Mastercard Visa

Card Number: _________________________________

Expiration Date: ________________________________

Signature: ____________________________________


IRA Series – 4 Part Webinar October 20, 27, December 1, 9, 2016



Program Content: This is the description from our webinar series that was presented in Fall 2015. Please check back for a modified description. Topics may be updated, but registration is now open.

This four part series includes the following webinars. Click each link for a complete description of what will be covered in each session. Each webinar can also be purchased individually.

IRAs: The Basics (Plan Types and Forms) - Thursday, October 20th If you want to "jump start" your IRA knowledge base, this two-hour webinar is a good place to begin. IRAs: Beyond the Basics (Rollovers and Transfers) - Thursday, October 27th Learn about important recent changes to the world of IRA Rollovers. IRAs: Way Beyond the Basics (Beneficiaries and Distributions) - Thursday, December 1st If you're searching for a webinar that will help you achieve that higher "comfort level" on these complicated topics, this seminar is "must-attend". IRA Audit and Compliance - Friday, December 9th If you don't want to write checks to the IRS for filing errors, this webinar is a "must attend"!

Covered Topics: IRAs: The Basics

Review of top terminology of IRAs

Basic Forms Required To Open, Close, Move and Maintain IRAs (Have your own forms - including application, contribution and distribution forms - available during the webinar)

Qualifications, Contribution Limits and Deadlines for: o Traditional IRA and Roth IRAs o Conversion Roth (IRS codes and reporting) o SEP IRAs

IRAs: Beyond the Basics

Why is it important to QUALIFY the money coming into the financial institution?

What are the three questions that should be verified?

What is the IRS definition of an IRA for rollover qualification purposes?

What happens if an IRA accountholder exceeds the once-per-12-month rule?

What are the alternatives to moving money from IRA to IRA if not a "rollover"?

What are the transition rules for 2014 and 2015 rollovers?

Which IRA Forms are used, and how is the movement reported to the IRS?

When does the financial institution have to verify transactions with the other institution?

What's the difference between an IRA Transfer, an IRA Rollover and a Qualified Plan Rollover?

Moving money from a Traditional to a Roth or QP to a Roth – Conversion vs. Rollover?

What is a Recharacterization between plan types?

How do you correctly code the above transactions to the IRS? IRAs: Way Beyond the Basics

Basic difference between primary and contingent beneficiaries

Naming an estate or trust as a beneficiary

IRS penalty exceptions prior to age 59 1/2 and the proper IRS coding

Required Annual Notifications for RMDs and withholding

Manually calculating distributions to accountholders age 70 1/2 and older

Extensive discussion of beneficiary payout options - including spouse, nonspouse, estate and trust

Setting up the Inherited IRA and documentation requirements IRA Audit and Compliance

IRA forms to be kept on record by your financial institution, and the accountholder's required disclosures and forms.

What are the IRA accountholder notices that must be sent out in a timely manner?

How to audit your IRA department for expertise, form use, procedures and work flow.

Line-by-line instructions on 5498 and 1099-R reporting - What's required vs. what's optional?

How and when to correct IRS reporting to avoid increased IRS fines to your financial institution.

The most common errors hiding in your IRA customer files.

Forms and tools for auditing your IRA files.

2015 IRA Cost of Living Adjustments.

Who Should Attend: Anyone who works with IRAs in any capacity will benefit from this webinar series.

Presenter: Patrice M. Konarik is president of Sunwest Training Corp. founded over 20 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 30 years experience in the financial industry, Patrice has focused her expertise on the retirement and new account areas and is currently providing live training and webinars on these subjects on a nationwide basis. She has a BS In Management Science from New York's Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics. Patrice's upbeat personality and former banking experience easily encourages interaction and questions during the training sessions.

Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.


Name: ___________________________________________

Bank: ____________________________________________

Address: _________________________________________

City, State, ZIP: ____________________________________

Phone: ___________________________________________

*Email Address: ___________________________________ *Please include an email address as this is how your webinar materials will be delivered to you.








materials



Method of Payment:



Mastercard Visa

Card Number: ______________________________________

Expiration Date:_____________________________________

Signature: _________________________________________


IRAs: The Basics – Plan Types and Forms




Program Content: This is part of a four-part webinar series on IRAs. To view or purchase the entire series, see the series brochure. You finally received the promotion you've been dreaming about - IRA Coordinator! Now what do you do? Were you able to get even a little bit of training before the last Guru left the bank - or are you "on your own"? Because of their extreme complexity, IRAs are a very difficult product to learn "on the job." In short order, personnel begin to dislike this account because of the feeling of uncertainty that occurs when an accountholder asks unfamiliar questions. The goal of this basic webinar is to start at the beginning of "What is an IRA?" Who can have an IRA? How much can they contribute? All areas will be discussed thoroughly, with emphasis on the responsibility of the financial institution vs. the responsibility shifting to the accountholder. Covered Topics:

Review of top terminology of IRAs

Basic Forms Required To Open, Close, Move and Maintain IRAs (have your own forms - including application, contribution and distribution forms - available during the webinar)

Qualifications, Contribution Limits and Deadlines for: o Traditional IRA and Roth IRAs o Conversion Roth (IRS codes and reporting) o SEP IRAs

Who Should Attend: New Account Representatives, Certificate of Deposit Personnel, Savings Counselors, Accountholder Service Representatives, Investment and Trust Personnel who are NEWLY involved in the opening, selling, marketing, or administration of IRAs. Also, any officer/manager who oversees the IRA department and may be responsible for answering IRA accountholders' questions or concerns, but does not actually open IRA accounts. Plus, experienced IRA personnel who want a review of the basics and forms. Presenter: Patrice M. Konarik is president of Sunwest Training Corp. founded over 20 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 30 years experience in the financial industry, Patrice has focused her expertise on the retirement and new account areas and is currently providing live training and webinars on these subjects on a nationwide basis. She has a BS In Management Science from New York's Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics. Patrice's upbeat personality and former banking experience easily encourages interaction and questions during the training sessions. Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is

unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this information for training purposes, you may also purchase an OnDemand website link and/or CD-ROM.

Name: _______________________________________

Bank: _______________________________________

Address: ____________________________________

City, State, ZIP: _______________________________

Phone: ______________________________________









materials




Method of Payment:



Mastercard Visa

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TRID for Construction Loans Friday, October 21, 2016



Program Content: The new Integrated Disclosure rules were effective on October 3, 2015. Many lenders are still scrambling to master the details of the new disclosures. Construction loans are causing problems because of a lack of binding clarification of the requirements.

Construction loans are significantly impacted by the TRID rules. Many construction loans were exempt from the old disclosure requirements; however, these loans are clearly covered by the new rules.

The CFPB provided few details regarding completion of the Loan Estimate and the Closing Disclosures for these loans. The regulation does not contain sample forms for construction loans. The Commentary only mentions construction loans a few times and those references provide little guidance for completing the forms.

Creditors continue to report problems producing construction loan disclosures using loan origination software (LOS) products. Apparently some LOS products cannot produce construction disclosures while others produce the disclosures for some construction loan options, but not for others.

While a proposed update to the regulation has been promised by the CFPB in late summer, there is no word on whether the proposal will include clarification on construction loans. This webinar includes informal guidance provided by the CFPB in its March 2016 webinar “Know Before You Owe Mortgage Disclosure Rule – Construction Lending”.

This program is designed to fill the void created by the lack of regulatory guidance for construction loans. It explains coverage and exemption rules. It provides section-by-section guidance on completing the Loan Estimate and the Closing Disclosure for the common construction loan options. It answers the many questions you have regarding the proper disclosure of construction loans.

Covered Topics:

When and why construction loans are covered by the new integrated disclosure rules

How to complete the loan estimate and closing disclosure for:

Construction only loans

Combined construction/permanent loans (both one-close and two-close); and

Permanent financing that replaces construction financing

How to properly estimate interest on a construction loan

The impact of a construction only loan versus a lot purchase/construction loan

When to disclose "Sales Price," "Estimated Value," or "Appraised Value"

How to determine the proper "Purpose" of the loan

How to properly describe the "Product"

The proper disclosure of projected payments

How to properly disclose inspection fees

How to disclose undisbursed construction funds

Completing the "Cash to Close”, “Optional Alternative Cash to Close" and "Cash to Close" in the Borrower's Summary of the Closing Disclosure

When the AP Table is needed and how to properly complete it

How to complete the "In 5 years" disclosure for short-term construction loans

When to include the "60 days prior to consummation" disclosure; and

Much more

Who Should Attend: Professionals seeking answers regarding the proper disclosure of construction loans. This program is designed for everyone involved in the origination of construction loans, those making decisions on construction loan products, compliance staff and auditors.

Presenter: Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 39 years. In 34 years as a trainer over 125,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented

training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor he developed and delivered compliance training for the FDIC for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

Kelly M. Owsley, CRCM is Director of Training Services for Compliance Resource, LLC. Kelly’s career in banking began in 2000. Since then she has worked for financial institutions ranging in asset size from $250 million to $3 billion. Kelly has worked in numerous areas of the financial services industry including retail branch management, lending, product development and training. In addition, Kelly spent three years in a training and development role with CUNA Mutual Group servicing the largest credit union in the United States. Most recently, she served as the Vice President of Compliance, BSA Officer, and CRA Officer for a community bank in Kentucky where she was responsible for implementing and training all compliance related topics. Kelly holds a Bachelor of Science degree in Accounting from Univ. of Kentucky and is a Certified Regulatory Compliance Manager.



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Marketing & Advertising Compliance,

including UDAAP Expectations Tuesday, October 25, 2016



Program Content: If you read the first CFPB enforcement action carefully, it's clear what is being targeted: sales and marketing practices. Now is a great time to learn from others' mistakes, even if you're not a big bank subject to the

Bureau's oversight. With everything happening in the financial services industry, now more

than ever it's important that your advertising and marketing efforts are effective. Moreover, regulator and examiner attention to your advertising and marketing efforts is at an all-time high. Advertising is

being looked at in different ways than before. There are new standards to observe, especially when it comes to

UDAAP (Unfair, Deceptive, or Abusive Acts or Practices). This is a seismic shift in regulatory enforcement, where practices that were perfectly acceptable in years past are now problematic. In the rush to

attract new business and keep the clients you have, compliance requirements can easily be missed or ignored.

What can you say in advertisements? What must you say? What can you not say? Many sets of rules govern these questions, and more are on the way. How about your promotional efforts - contacting prospects

and customers to let them know what you have available? As the compliance environment becomes more complex, your

marketing department must stay on top of all the rules and regulations. This session can help.

Covered Topics:

What impact does the CFPB have on advertising and

marketing, even if you're not a big bank?

New Regulatory Focus: Increased attention to unfair,

deceptive, and abusive acts and practices (UDAAP). Plus - what may be considered abusive? How can you stay clear of trouble? Don't miss the forest for the trees.

Advertising rules under Reg. Z for both mortgage loans and open-end plans from the Credit CARD Act

UDAP standards from the FTC on mortgage loans

Consumer deposit products in Truth in Savings

Rules for consumer loan products in Regulation Z

Fair lending when marketing lending products

"Equal Housing Lender" statement and the logo - when must these be used?

Advertising over the Internet and social media - different standards?

Soliciting via the phone and e-mail: the Telemarketing Sales Rule (TSR), including caller ID requirements, Junk Fax, and CAN-SPAM

Privacy implications - sharing information under Privacy regulations and FCRA

Testimonials - FTC standards

Promotions - drawings, giveaways, bonuses, etc.

Tax implications, and what not to say when talking about tax breaks

And more.

Who Should Attend: Anyone involved in developing and marketing your institution's products and services, including the marketing department,

compliance officers, auditors, business managers, sales and service staff, and anyone else whose duties involve promotion.

Presenter: Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Managing Director for

Treliant Risk Advisors in Washington, DC. Through his working career, as well as through his experience as a banking attorney and officer, he

has provided a variety of regulatory compliance and financial

performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial

compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves on the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at

scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to

participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge.


Name: _________________________________________

Bank: __________________________________________

Address: _______________________________________

City, State, ZIP: _________________________________

Phone: _________________________________________

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IRAs: Beyond the Basics – Rollovers and Transfers




Program Content: This is part of a four-part webinar series on IRAs. To view or purchase the entire series, see the series brochure. Everyone knows you can only do one rollover per "IRA" in a 12-month period - right? But, what's the definition of an "IRA" - An IRA account? An IRA plan? An IRA plan type? The actual verbiage on this has always been a little gray and subject to interpretation. In a landslide, mind-blowing court case, the whole rollover world has been turned upside down. Big changes and clarifications regarding rollovers became effective January 2015. As you can see below, this is a jam-packed informational Webinar. Covered Topics:

Why is it important to QUALIFY the money coming into the financial institution?

What are the three questions that should be verified?

What is the IRS definition of an IRA for rollover qualification purposes?

What happens if an IRA accountholder exceeds the once-per-12-month rule?

What are the alternatives to moving money from IRA to IRA if not a “rollover”?

Which IRA Forms are used, and how is the movement reported to the IRS?

When does the financial institution have to verify transactions with the other institution?

What’s the difference between an IRA Transfer, an IRA Rollover and a Qualified Plan Rollover?

Moving money from a Traditional to a Roth or QP to a Roth – Conversion vs. Rollover?

What is a Recharacterization between plan types?

Most importantly… How do you correctly code the above transactions to the IRS?

Who Should Attend: A "must-attend" webinar for anyone even remotely involved in IRAs, including frontline, back office, call center, investment department, and trust department personnel. Presenter: Patrice M. Konarik is president of Sunwest Training Corp. founded over 20 years ago and is located in the Texas Hill Country near San Antonio, Texas. With over 30 years experience in the financial industry, Patrice has focused her expertise on the retirement and new account areas and is currently providing live training and webinars on these subjects on a nationwide basis. She has a BS In Management Science from New York's Binghamton University. Many state banking associations and other organizations use her as their main source for training on these complicated topics. Patrice's upbeat personality and former banking experience easily encourages interaction and questions during the training sessions.

Cancellation Policy: Refunds will be given only for cancellations received in written form 3 business days prior to the program. If your bank is unable to participate after registering, you can also select to receive an OnDemand website link to see the information online of the seminar at no additional charge. If you are unable to attend the webinar but would like to have this


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Bank: _______________________________________

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City, State, ZIP: _______________________________

Phone: ______________________________________









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Managing in the Middle Thursday, October 27, 2016



Program Content: In 2012, there were 10.8 million middle managers working in the United States. It’s a reasonable assumption that more than a third of all managers in banking are “managing in the middle": reporting to top-level managers while managing others in some capacity. This practical, real-world webinar will help middle managers navigate their way through the maze that comes with the job.

"Managing in the Middle" gives supervisors and managers the skills they need to manage work and people. They can become stronger links in the management chain. Here are some thoughts to consider about middle managers:

They know how stuff really gets done.

They understand process and procedure, who does what, and critical deadlines.

They are in the best position to help motivate the staff. They are with them all day.

They have to work stuff out with cross-functional departments and teams.

They have the power to set the tone and encourage bounce-back when things go wrong.

They don’t have to defend the mission they have to lead getting the mission done.

They need to be trained, coached, and valued for what they contribute.

Tune in and what great middle managers do differently.

Covered Topics:

Plan, organize and manage in a more productive way

Sharpen essential skills in order to elevate personal effectiveness

Coach for maximum results and minimum demotivation</span>

Build positive relationships with your team, colleagues, and senior management

Develop credibility as a leader

Empower people through meaningful, ongoing performance appraisals

Handle disciplinary problems and managing conflict

Who Should Attend: Managers and supervisors who want to enhance their skills and contributions

Presenter: Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank.

Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality has left her lasting mark on InterAction Training, the firm she founded in 1983.

As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations.

Honey continues in her own personal pursuit of excellence and is a member of the American Society of Training and Development (ASTD). Currently she is pursuing a self study program on Six Sigma. She has obtained certification in Reality Therapy from the William Glasser Institute as well as certification from the Training and Development Program at Texas A & M.



Name: ___________________________________________

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OnDemand Compliance Webinars

Available Webinars

Annual Training On-Demand Webinar$200 for WBA members

Looking for a convenient way to train your employees? No time to develop your own training materials? This two-part on-demand webinar (deposits/lending) covers required annual training topics. Both webinars are pre-recorded and can be used by your institution as needed - such as a “bank training day” held on a legal holiday or as new staff is added. Meet the majority of your annual regulatory training requirements by purchasing one or both of the webinars. Each webinar link will be accessible for up to 12 months. The $200 registration fee per webinar includes access to the webinar segment purchased and the power point presentation with commentary. The link allows unlimited replay for up to one year.

This two-part series provides high-level annual training for bankers in retail deposit, lending, operations and management. The first two-hour webinar focuses on deposit related topics involving mandatory reporting requirements under the Bank Secrecy Act, challenges with Reg. Edisputes and opt-in rules, Reg. CC hold examples and more.

Part-two focuses on annual training requirements for lending related functions. This two-hour webinar provides training on the Bank Secrecy Act specifically targeted to lending personnel, a fair lending review and update, a review of Reg. Z’s ability-to-repay requirements, recent changes to the flood rules and an overview of the mortgage disclosure changes.

Retail Deposit Segment - Part One:

• BSA – retail and operations focus (includes CTRs, SARs, CDD/EDD, AML, and CIP)• Reg. E (EFTA) – Error resolution and opt-in requirements• Reg. CC (Funds Availability) – hold types and time frames, coverage, and system validation tips• Reg. DD (Truth in Savings) – terminology, change in terms• Advertising and UDAAP

Presenters:Julie Gliha, MBA, CRCM, VP of regulatory compliance for Iowa Bankers AssociationJohn Gorenson, CRCM, Compliance Coordinator for Iowa Bankers Association

Lending Segment - Part Two

• BSA – lending and loan operations focus (includes CIP, AML, and SARs)• Fair Lending – recent enforcement actions, joint intent, same sex marriages• Ability to Repay (ATR) – documentation, modifications, assumptions• Integrated Disclosures – changes in forms and processes, preparation• Flood – Biggert Waters/Homeowners Flood Insurance Affordability Act, detached structures, and multi-family coverage updates

Online registration is available here.

BSA for Directors OnDemand Webinar$150 for WBA members

Wondering if there is an inexpensive and convenient way to train your Board of Directors on the requirements of the Bank Secrecy Act? Now there is. Register for this 25 minute on-demand training session specifically designed for the Board, educating them on the high-risk areas identified in the Bank Secrecy Act. Your link will allow repeated access to this session for up to twelve months.

This webinar includes information on -

• BSA Compliance Program• AML Compliance Program• Board’s Role in BSA/AML Program• Non-Compliance Risks and Penalties

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Online registration is available here.

http://www.iowabankers.com/aspx/iba/eventregistration.aspx?ed_key=3521

http://www.iowabankers.com/aspx/iba/eventregistration.aspx?ed_key=3390

Certified Banking

Business Continuity Professional™ Course begins October 10

Self-paced, 10 weeks to complete.

Core Certification Price: $999.00

Register

WHAT YOU WILL LEARN:

Laws and Regulations

Complete a Business Impact Analysis

Complete a Risk Assessment

Business Continuity Plan Management and Testing

Pandemic Preparedness

Incident Response

Backup Planning

Certified Banking

Security Technology Professional™ Course begins October 17



Register


Incident Response Procedures

System Hardening

Mobile Device Management

Penetration and Vulnerability Testing

Patch Management

Social Engineering Testing

Perimeter, Network, and Endpoint Security

Data Backup and Replication

https://certification.protectmybank.com/store/92031-cbbcp-certified-banking-business-continuity-professional?tab=1refv=WyBA

https://certification.protectmybank.com/store/92020-cbstp-certified-banking-security-technology-professional?tab=1

Certified Banking

Security Executive™ Course begins October 24



Register


Hot Topics in Technology, Security, and Fraud

Risk Management

Policy and Procedures

Audit Programs

https://certification.protectmybank.com/store/92028-cbse-certified-banking-security-executive?tab=1refv=WyBA

AIB Diploma/Certificate Application Please evaluate my eligibility for the following diploma/certificate:

_______________________________________________________________ (Please write the title as it appears on the WBA website: www.wyomingbankers.com)

Your Name (as it will appear on Diploma/Certificate) ___________________________________________________

Title __________________________________ Last 4 Digits of SSN ______________________________

Present Employer _______________________________________________________________________

Branch Street Address ___________________________________________________________________

City _________________________________ State ___________ Zip Code _______________________

Phone Number (______) ______ - ______ Fax Number (______) ______ - ______

Email Address _________________________________________________________________________

Your congratulatory letter and award will be sent to your CEO or a local Senior Manager. A copy of the congratulatory letter will be sent to you.

Please submit to the following address:

Wyoming Bankers Association P.O. Box 2190 Cheyenne, WY 82003


https://wyomingbankers.site-ym.com/

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