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IBM ServicePac SELECTION GUIDEVersion 3.0 - July/August 2005

EMEA Pricing at time of release, please use local currency for actual price, price in $ are for reference only.For any queries please contact [email protected]

Entries highlighted in blue are new additions or revisions to the previous version of the ServicePac Selection Guide Entries highlighted in red are marked for deletion, and will be removed in the next version of the ServicePac Selection Guide

ServicePacs are only valid for those countries where the service has been announced. Currently this includes most European countries. For the UK cover is restricted to UK mainland and Ireland only for certain ServicePacs. For taxation reasons, all ServicePac order(s) must be processed

and invoiced in the service provision country.

EPac part numbers are only available in the following countries:- Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Finland, France* "Excluding overseas territories", Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania,

Russia** "Only available within 100Km radius from the centre of Moscow", Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland (German), Turkey (these are fully operational using the English language) & United Kingdom.

Operational Guide: www.ibm.com/services/Europe/maintenance

IBM PC PRODUCTS - THINKPADSServicePacs for Hardware maintenance (V031)

Base Warranty ServicePac Description Pac No e-pac p/n

1171 iSeries 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

1829 R51 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Customer Carry In PC55 87H8403 195 126

3 Years Courier Collect PC56 87H8405 252 1602 Years Customer Carry In PC54 87H8402 89 571 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90

1830 R50 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 64

1 Year Courier Collect Msp PC163 41E8959 145 721 Year On-Site Service Msp PC164 61P7676 227 146

1832 R50p 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 64

1 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90

1834 R50e 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Customer Carry In PC55 87H8403 195 126


1842 R50e 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146



1847 T43e 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 64






1871 T43e 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 642 Years On-Site Service PC72 87H8510 111 72


2366 T30 3 Year CCR 1 Year Courier Collect Msp PC341 38R3690 259 1571 Year On-Site Service Msp PC342 38R3691 318 193

2367 T30 3 Year IOR 1 Year Couries Collect Msp PC341 38R3690 259 1571 Year On-Site Service Msp PC342 38R3691 318 193

For further information refer to Plet ZS03-0127(On-Site) and ZS03-0173(CCR/Courier) or the Operational Guide www.ibm.com/services/Europe/maintenance

Machine Type

Product Description

List Price $US

UK List Price £




Machine Type

Product Description

List Price $US

UK List Price £

2371 X40 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 64


2373 T42 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 642 Years On-Site Service PC72 87H8510 111 72

1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2378 T40 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2379 T40 3 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2382 X40 3 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2384 G40 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2386 X40 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160

2 Years Customer Carry In PC54 87H8402 89 571 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90

2388 G40 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160


2525 X31 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 64


2527 X41 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160


2635 380/385 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2651 iSeries 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2652 A31 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2653 aSeries 3 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2655 aSeries 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2656 R31 1 Year CCR 1 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90


2658 R32 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160

2 Years Customer Carry In PC54 87H8402 89 571 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2659 R32 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 105




Machine Type

Product Description

List Price $US

UK List Price £

3 Years Courier Collect PC57 87H8407 98 641 Year Courier Collect Msp PC163 61P7675 145 93




Machine Type

Product Description

List Price $US

UK List Price £

1 Year On-Site Service Msp PC164 61P7676 227 1462668 T43 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 105

3 Years Courier Collect PC57 87H8407 98 642 Years On-Site Service PC72 87H8510 111 72

2672 X31 3 Year CCR 3 Years On-Site Service PC45 14J1491 162 1053 Years Courier Collect PC57 87H8407 98 642 Years On-Site Service PC72 87H8510 111 72






2684 R40e 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 2023 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160


2689 1 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146





2884 X31 1 Year CCR 2 Years Customer Carry In PC54 87H8402 89 572887 R51 1 Year CCR 3 Years On-Site Service PC44 14J1490 319 202

3 Years Courier Collect PC55 87H8403 195 1263 Years Courier Collect PC56 87H8405 252 160




2889 R51 3 Yr IOR NBD 1 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90

2890 X31 4 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2891 X31 4 Yr IOR NBD 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2892 R40 4 Year CCR 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

2893 R40 4 Yr IOR NBD 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146





Machine Type

Product Description

List Price $US

UK List Price £

2895 R51 4 Yr IOR NBD 1 Year Courier Collect Msp PC464 41E8959 TBC 721 Year On-Site Service Msp PC465 41E8960 TBC 90




2899 R40 4 Yr IOR NBD 1 Year Courier Collect Msp PC163 61P7675 145 931 Year On-Site Service Msp PC164 61P7676 227 146

IBM PC PRODUCTS - THINKCENTRE/NETVISTAServicePacs for Hardware maintenance (V031)

For further information refer to Plet ZS04-0175 or the Operational Guide www.ibm.com/services/Europe/maintenance


2257 A21i 3 Year CCR 3 Years On-Site NBD PC40 14J1488 961 Year On-Site NBD Msp PC160 61P7672 99

2366 T30 3 Year CCR 1 Year On-Site NBD Msp PC342 38R3854 3181 Year Courier Collect Msp PC341 38R3853 259

2367 T30 3 Year IOR 1 Year On-Site NBD Msp PC342 38R3854 3181 Year Courier Collect Msp PC341 38R3853 259

6266 A20 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996269 NetVista 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996270 A20 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996272 PC300 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996274 X41 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996276 A20i 1 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996278 Twister 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996282 PC300 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996339 A21 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996341 A22 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996342 A21 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996343 A22p 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996349 A22p 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996350 A22p 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 996562 PC300 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996579 Rio 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996591 Mojave 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996592 PC300 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996596 X41 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996645 Stardust 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996790 Marlin 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996792 Marlin 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996794 Marlin 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996823 A22p 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996825 A22p 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996830 Rio 3 YR IOR NBD 1 Year On-Site NBD Msp PC160 61P7672 996832 A60i 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 996862 PC300 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 996889 Hatteras 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 998084 A50 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC343 38R3749 418085 A50 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 40

1 Year On-Site NBD Msp PC343 38R3749 41

Machine Type

Product Description

List Price $US



Base Warranty ServicePac Description Pac No e-pac p/nMachine Type

Product Description

List Price $US

8086 S50 3 Years On-Site 2nd BD PC220 14R1342 363 Years On-Site NBD PC374 39K2235 42

1 Year On-Site NBD Msp PC343 38R3749 418089 A50 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 428090 S50 1 Year CCR 3 Years On-Site PC79 87H8553 114

3 Year CCR PC375 39K2237 608099 M52 1 Year CCR 3 Years On-Site PC79 87H8553 1148104 M51 3 Years On-Site PC220 14R1342 36

3 Year CCR PC374 39K2235 428108 M51 1 Year CCR 3 Years On-Site PC79 87H8553 1148110 M52 1 Year CCR 3 Years On-Site PC79 87H8553 1148113 A52 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 428118 M51 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968122 A51 1 Year CCR 3 Years On-Site PC79 87H8553 114

3 Year CCR PC375 39K2237 608123 A51 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968124 A51 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 428132 A50 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968134 A51 1 Year CCR 3 Years On-Site PC79 87H8553 114

3 Year CCR PC375 39K2237 608135 A51 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968136 A51 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 428141 M51 3 Yr IOR 3 Years On-Site NBD PC107 61P7258 40

2nd BD 1 Year On-Site NBD Msp PC343 38R3749 418142 M51 3 YR IOR NBD 1 Year On-Site NBD Msp PC343 38R3749 418143 M51 3 YR IOR NBD 1 Year On-Site NBD Msp PC343 38R3749 418144 M51 3 YR IOR NBD 1 Year On-Site NBD Msp PC343 38R3749 418146 M51 3 YR IOR NBD 1 Year On-Site NBD Msp PC343 38R3749 418148 A50 1 Year CCR 3 Years On-Site PC79 87H8553 114

3 Year CCR PC375 39K2237 601 Year On-Site NBD Msp PC343 38R3749 41

8158 A52 1 Year CCR 3 Years On-Site PC79 87H8553 1148168 A52 1 Year CCR 3 Years On-Site PC79 87H8553 1148171 S51 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 421 Year On-Site NBD Msp PC160 61P7672 99

8177 A50 3 Year CCR 3 Years On-Site NBD PC40 14J1488 961 Year On-Site NBD Msp PC343 38R3749 41

3 Year On-Site CRU

3 Year On-Site CRU

3 Year On-Site CRU

3 Year On-Site CRU

3 Year On-Site CRU

3 Year On-Site CRU

3 Year On-Site CRU




Product Description

List Price $US

8178 A50 3 Year IOR 1 Year On-Site NBD Msp PC343 38R3749 418183 S50 3 Years On-Site 2nd BD PC220 14R1342 36

3 Years On-Site NBD PC374 39K2235 421 Year On-Site NBD Msp PC160 61P7672 99

8184 S50 3 Year CCR 3 Years On-Site NBD PC40 14J1488 961 Year On-Site NBD Msp PC160 61P7672 99

8185 M50 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408187 M50 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408189 M50 3 Yr IOR 3 Years On-Site NBD PC107 61P7258 40

2nd BD 1 Year On-Site NBD Msp PC160 61P7672 998191 A30 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 998193 A50p 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96


1 Year On-Site NBD Msp PC160 61P7672 998198 A30 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 998301 M42 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408303 M42 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408305 M42 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408307 M42 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408309 A30p 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96


1 Year On-Site NBD Msp PC160 61P7672 998313 A30 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 998317 S42 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 998319 S42 3 Yr IOR 2nd BD 3 Years On-Site NBD PC107 61P7258 408320 A50 3 Yr On-Site 3 Years On-Site 2nd BD PC220 14R1342 36

CRU 3 Years On-Site NBD PC374 39K2235 428366 N70 3 Year CCR 1 Year On-Site NBD Msp PC160 61P7672 998417 S50 3 Year CCR 3 Years On-Site NBD PC40 14J1488 96

1 Year On-Site NBD Msp PC160 61P7672 998420 A51 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968421 A51p 3 Year On-Site 3 Years On-Site 2nd BD PC220 14R1342 36

CRU 3 Years On-Site NBD PC374 39K2235 428422 A51p 3 Year CCR 3 Years On-Site NBD PC40 14J1488 968423 A51p 3 Year On-Site 3 Years On-Site 2nd BD PC220 14R1342 36

CRU 3 Years On-Site NBD PC374 39K2235 42

3 Year On-Site CRU




Product Description

List Price $US

8424 A51 3 Year On-Site 3 Years On-Site 2nd BD PC220 14R1342 36CRU 3 Years On-Site NBD PC374 39K2235 42

8477 Huron 1 Year IOR 1 Year On-Site NBD Msp PC160 61P7672 99



6264

1931571931576464646464646464646464646462646464646464646464646464646264646462252625

UK List Price £



UK List Price £

232625232670377023267070232662703762232662703762232626252525252570372570702326646225



UK List Price £

252326646264262626646264626462646264262626266264626462646264262326646264622326622326



UK List Price £

232664

IBM PC PRODUCTS - THINKVISIONServicePacs for Hardware maintenance (V031)


Base Warranty ServicePac Description Pac No

2704* TFT - L190p 3 Years On-Site Exchange MN02 14J1486 721 Year On-Site Exchange MSp PC162 61P7674 78

6307 CRT - E74 3 Years On-Site Exchange MN01 14J1485 476331 CRT - E54 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496332 CRT - E74 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476333 CRT - E51 1 Year CCR 1 Year On-Site Exchange MSp PC161 61P7673 496517 CRT - E74M 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496549 CRT - G94 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476550 CRT - P76 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476551 CRT - P96 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476552 CRT - P260 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496627 CRT - G78 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476634 CRT - E94 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496636* TFT - L150p 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 726637 TFT - T710 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 786639 CRT - P77 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496651 CRT - P97 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496652 CRT - P275 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 476653 TFT - T545 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 726656* TFT - T560 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 726657 TFT - T750 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 726658 TFT - T84h 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 726734* TFT - L170p 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 786735* CRT - C220p 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496736* TFT - L200p 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 786737* CRT - C170 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 496739* CRT - C190 3 Year CCR 3 Years On-Site Exchange MN01 14J1485 47

1 Year On-Site Exchange MSp PC161 61P7673 499180* TFT - L180p 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 789329* TFT - L190 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 729417 TFT - L171 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

Machine Type

Product Description

e-pac p/n

List Price $US

3 Year CCR

3 Year CCR



Base Warranty ServicePac Description Pac NoMachine Type

Product Description

e-pac p/n

List Price $US

9419* TFT - L191p 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 729493 TFT - T56 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 729494* TFT - T860 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 789495 TFT - T74 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 729497 TFT - T860 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 789511 TFT - T540 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 789512* TFT - T541 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72

1 Year On-Site Exchange MSp PC162 61P7674 789513 TFT - T55 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 729519 TFT - T85 3 Year CCR 3 Years On-Site Exchange MN02 14J1486 72



46503030323032303230303030323030324646503032303230464646464650303246503032303246504646

UK List Price £



UK List Price £

46464650464650465046504646

IBM PC PRODUCTS - Intellistation Maintenance PacsServicePacs for Hardware maintenance (V031)


Product Description Base Warranty ServicePac Description

6202 Cyclops 3Yr On-Site 5x9 NBD6204 Storm E Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6214 Storm E Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6216 Gambit E Pro 1Yr On-Site 9x5xNBD Msp6219 Mystique M Pro 1Yr On-Site 9x5xNBD Msp6220 Thunderbird M Pro 1Yr On-Site 9x5xNBD Msp6221 Collosus Z Pro 1Yr On-Site 9x5xNBD Msp6223 Oak Z Pro 1Yr On-Site 9x5xNBD Msp6224 Wildhorse A Pro 1Yr On-Site 9x5xNBD Msp6225 Firebird M Pro M30 1Yr On-Site 9x5xNBD Msp6226 Gambit E Pro 1Yr On-Site 9x5xNBD Msp6227 Oak Z Pro 1Yr On-Site 9x5xNBD Msp6229 Venom M Pro 1Yr On-Site 9x5xNBD Msp6230 Thunderbird M Pro 1Yr On-Site 9x5xNBD Msp6231 Venom M Pro 1Yr On-Site 9x5xNBD Msp6233 Dazzler 1Yr On-Site 9x5xNBD Msp6803 3Yr On-Site 5x9 NBD6836 Coral E Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6846 Coral E Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6849 Venom M Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6850 Dazzler 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6851 Emerald R Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp6866 Thor Z Pro 1Yr On-Site 9x5xNBD Msp6868 Harpoon M Pro 3Yr On-Site 5x9 NBD

1Yr On-Site 9x5xNBD Msp6894 Rattler Z Pro 3Yr On-Site 5x9 NBD

3 Year On-Site 2nd BD 1Yr On-Site 9x5xNBD Msp

Machine Type

3 Year On-Site 2nd BD 3 Year On-Site 2nd BD

3 Year On-Site 2nd BD

3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site NBD 3 Year On-Site 2nd BD






3 Year On-Site NBD 3 Year On-Site 2nd BD

3 Year On-Site NBD


IBM PC PRODUCTS - Intellistation Maintenance PacsServicePacs for Hardware maintenance (V031)


Pac No e-pac p/n

PC106 61P7315 71 50PC106 61P7315 71 50PC431 41C5747 245 143PC106 61P7315 71 50PC433 41C5749 510 298PC431 41C5747 245 143PC431 41C5747 245 143PC430 41C5746 175 102PC431 41C5747 245 143PC431 41C5747 245 143PC432 41C5748 355 207PC430 41C5746 175 102PC431 41C5747 245 143PC431 41C5747 245 143PC432 41C5748 355 207PC430 41C5746 175 102PC432 41C5748 355 207PC432 41C5748 355 207PC106 61P7315 71 50PC106 61P7315 71 50PC432 41C5748 355 207PC106 61P7315 71 50PC432 41C5748 355 207PC106 61P7315 71 50PC432 41C5748 355 207PC106 61P7315 71 50PC432 41C5748 355 207PC106 61P7315 71 50PC433 41C5749 510 298PC433 41C5749 510 298PC106 61P7315 71 50PC433 41C5749 510 298PC106 61P7315 71 50PC432 41C5748 355 207

List Price $US

UK List Price £

IBM PC PRODUCTS - X SERIESServicePacs for Hardware maintenance (V031)



8670 x345 3 Yr On-Site 9x5x4hr Target PC94 87H8619 521 3373 Yr On-Site 7x24x4hr Target PC95 87H8622 1057 6824 Yr On-Site 9x5x4hr Target PC177 96P2401 1567 1003

4 Yr On-Site 7x24x4hr Target PC178 96P2403 2153 13785 Yr On-Site 9x5x4hr Target PC179 96P2405 2612 1672

5 Yr On-Site 7x24x4hr Target PC180 96P2407 3229 20678671 x235 3 Yr On-Site 9x5x4hr Target PC94 87H8619 521 337

3 Yr On-Site 7x24x4hr Target PC95 87H8622 1057 6824 Yr On-Site 9x5x4hr Target PC177 96P2401 1567 1003


5 Yr On-Site 7x24x4hr Target PC180 96P2407 3229 20678676 x335 3 Yr On-Site 9x5x4hr Target PC274 29R5792 500 303

3 Yr On-Site 7x24x4hr Target PC275 29R5793 711 4314 Yr On-Site 9x5x4hr Target PC276 29R5794 719 436


5 Yr On-Site 7x24x4hr Target PC279 29R5797 1448 8778677 Blade Chassis 3 Yr On-Site 7x24x4hr Target PC139 61P7613 1188 720

Machine Type

Product Description

List Price $US

UK List Price £

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD




Product Description

List Price $US

UK List Price £

8685 x255 3 Yr On-Site 9x5x4hr Target PC94 87H8619 521 3373 Yr On-Site 7x24x4hr Target PC95 87H8622 1057 6824 Yr On-Site 9x5x4hr Target PC177 96P2401 1567 1003


5 Yr On-Site 7x24x4hr Target PC180 96P2407 3229 20678832 Blade HS20 3 Yr On-Site 9x5x4hr Target PC142 61P7619 220 140

3 Yr On-Site 7x24x4hr Target PC145 61P7625 527 3348835 x325 1 Year IOR NBD 3 Yr On-Site NBD PC213 14R1058 421 255


4 Yr On-Site NBD PC214 14R1060 695 4214 Yr On-Site 9x5x4hr Target PC216 14R1064 879 533

4 Yr On-Site 7x24x4hr Target PC217 14R1066 1153 6995 Yr On-Site NBD PC215 14R1062 888 538


8839 Blade HS40 3 Yr On-Site 9x5x4hr Target PC260 29R5440 322 1953 Yr On-Site 7x24x4hr Target PC261 29R5441 500 306

8842 Blade JS20 3 Yr On-Site 9x5x4hr Target PC235 14R1653 701 4673 Yr On-Site 7x24x4hr Target PC236 14R1654 941 5704 Yr On-Site 9x5x4hr Target PC237 14R1655 1022 619


5 Yr On-Site 7x24x4hr Target PC240 14R1658 1743 10568847 x343 3 Yr On-Site 7x24x4hr Target PC91 29P0268 792 511



5 Yr On-Site 7x24x4hr Target PC176 96P2399 2383 15268855 x455 3 Yr On-Site 9x5x4hr Target PC241 14R1665 1649 1008



5 Yr On-Site 7x24x4hr Target PC246 14R1670 8273 50538861 x365 1 Year IOR NBD 3 Yr On-Site 9x5x4hr Target PC229 14R1584 3453 2091



5 Yr On-Site 7x24x4hr Target PC234 14R1589 7597 46008862 x365 3 Yr On-Site 9x5x4hr Target PC223 14R1572 1412 855



5 Yr On-Site 7x24x4hr Target PC228 14R1577 4265 26058870 x445 3 Yr On-Site 9x5x4hr Target PC203 96P2878 1756 1123



5 Yr On-Site 7x24x4hr Target PC208 96P2888 7778 4977

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD




8480 x205 1 Year IOR NBD 3 Yr On-Site NBD PC119 61P7391 1903 Yr On-Site 9x5x4hr Target PC120 61P7392 392

3 Yr On-Site 7x24x4hr Target PC121 61P7393 5254 Yr On-Site NBD PC183 96P2640 338

4 Yr On-Site 9x5x4hr Target PC189 96P2652 4504 Yr On-Site 7x24x4hr Target PC191 96P2656 575

5 Yr On-Site NBD PC184 96P2642 7545 Yr On-Site 9x5x4hr Target PC190 96P2654 754

5 Yr On-Site 7x24x4hr Target PC192 96P2658 9778482 x206 1 Year IOR NBD 3 Yr On-Site NBD PC119 61P7391 190





8487 x206 3 Years IOR 3 Yr On-Site 9x5x4hr Target PC382 40M6851 120Juniper NBD CRU 3 Yr On-Site 7x24x4hr Target PC383 40M6852 261

4 Yr On-Site 9x5x4hr Target PC384 40M6853 3084 Yr On-Site 7x24x4hr Target PC385 40M6854 4875 Yr On-Site 9x5x4hr Target PC386 40M6855 497

5 Yr On-Site 7x24x4hr Target PC387 40M6856 7188488 x226 3 Years IOR 3 Yr On-Site 9x5x4hr Target PC400 40M6919 191

NBD CRU 3 Yr On-Site 7x24x4hr Target PC401 40M6920 3684 Yr On-Site 9x5x4hr Target PC402 40M6921 498

4 Yr On-Site 7x24x4hr Target PC403 40M6922 7915 Yr On-Site 9x5x4hr Target PC404 40M6923 810

5 Yr On-Site 7x24x4hr Target PC405 40M6924 11728489 x306 3 Years IOR 3 Yr On-Site 9x5x4hr Target PC388 40M6863 90

NBD CRU 3 Yr On-Site 7x24x4hr Target PC389 40M6864 1874 Yr On-Site 9x5x4hr Target PC390 40M6865 220


5 Yr On-Site 7x24x4hr Target PC393 40M6868 5008648 x226 1 Year IOR NBD 3 Yr On-Site NBD PC285 38R3486 288

3 Yr On-Site 9x5x4hr Target PC286 38R3487 5243 Yr On-Site 7x24x4hr Target PC287 38R3488 602

4 Yr On-Site NBD PC288 38R3489 4504 Yr On-Site 9x5x4hr Target PC289 38R3490 766

4 Yr On-Site 7x24x4hr Target PC290 38R3491 10075 Yr On-Site NBD PC291 38R3492 600


Machine Type

Product Description

List Price $US




Product Description

List Price $US

8649 x225 1 Year IOR NBD 3 Yr On-Site NBD PC122 61P7416 2433 Yr On-Site 9x5x4hr Target PC123 61P7417 608




5 Yr On-Site 7x24x4hr Target PC196 96P2666 14088673 x305 1 Year IOR NBD 3 Yr On-Site NBD PC125 61P7422 224





8720 Blade Chassis 3 Years IOR NBD 3 Yr On-Site 7x24x4hr Target PC441 41C5918 14974 Yr On-Site 7x24x4hr Target PC442 41C5920 23395 Yr On-Site 7x24x4hr Target PC443 41C5921 3444

8730 Blade Chassis 3 Years IOR NBD 3 Yr On-Site 7x24x4hr Target PC441 41C5918 14974 Yr On-Site 7x24x4hr Target PC442 41C5920 23395 Yr On-Site 7x24x4hr Target PC443 41C5921 3444

8832 Blade HS20 3 Yr On-Site 9x5x4hr Target PC344 38R3840 305Groucho 3 Yr On-Site 7x24x4hr Target PC345 38R3841 454

4 Yr On-Site 9x5x4hr Target PC346 38R3842 6694 Yr On-Site 7x24x4hr Target PC347 38R3843 7705 Yr On-Site 9x5x4hr Target PC348 38R3844 895

5 Yr On-Site 7x24x4hr Target PC349 38R3845 10988836 x306 1 Year IOR NBD 3 Yr On-Site NBD PC119 61P7391 190





8837 x336 3 Yr On-Site 9x5x4hr Target PC294 38R3450 4743 Yr On-Site 7x24x4hr Target PC295 38R3451 7194 Yr On-Site 9x5x4hr Target PC296 38R3452 753


5 Yr On-Site 7x24x4hr Target PC299 38R3455 13128840 x346 3 Yr On-Site 9x5x4hr Target PC300 38R3462 709



5 Yr On-Site 7x24x4hr Target PC305 38R3467 27658841 x236 3 Yr On-Site 9x5x4hr Target PC306 38R3474 811



5 Yr On-Site 7x24x4hr Target PC311 38R3479 29608843 Blade HS20 3 Yr On-Site 9x5x4hr Target PC344 38R3840 305



5 Yr On-Site 7x24x4hr Target PC349 38R3845 10988848 x326 1 Year IOR NBD 3 Yr On-Site NBD PC332 38R3672 365


4 Yr On-Site NBD PC335 38R3675 603

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD




Product Description

List Price $US



5 Yr On-Site 7x24x4hr Target PC340 38R3680 13108850 Blade LS20 3 Yr On-Site 9x5x4hr Target PC435 41C5906 272

3 Yr On-Site 7x24x4hr Target PC436 41C5907 4154 Yr On-Site 9x5x4hr Target PC437 41C5908 519

4 Yr On-Site 7x24x4hr Target PC438 41C5909 7135 Yr On-Site 9x5x4hr Target PC439 41C5910 823

5 Yr On-Site 7x24x4hr Target PC440 41C5911 11328863 x366 3 Yr On-Site 9x5x4hr Target PC394 40M6875 1754



5 Yr On-Site 7x24x4hr Target PC399 40M6880 4273

3 Year On-Site NBD

3 Year On-Site NBD

IBM PC PRODUCTS - X SERIES MAINTENANCE PACSServicePacs for Hardware maintenance (V031)


Product Description ServicePac Description Pac No e-pac p/n

8476 NF 3000 1Yr On-Site 9x5x4hr Target Msp PC149 61P7661 614 3931Yr On-Site 7x24x4hr Target Msp PC148 61P7660 767 491

8477 NF1000 1 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC419 40M7577 319 1861Yr On-Site 7x24x4hr Target Msp PC407 40M7565 393 230

8478 x200 1Yr On-Site 9x5x4hr Target Msp PC157 61P7669 330 2121Yr On-Site 7x24x4hr Target Msp PC156 61P7668 457 293


8480 x205 1 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC423 40M7581 224 1311Yr On-Site 7x24x4hr Target Msp PC411 40M7569 305 178

8481 x200 1 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC149 61P7661 614 3931Yr On-Site 7x24x4hr Target Msp PC148 61P7660 767 491


8644 NF3500 M20 1Yr On-Site 9x5x4hr Target Msp PC157 61P7669 330 2121Yr On-Site 7x24x4hr Target Msp PC156 61P7668 457 293






8651 NF 7000 1Yr On-Site 9x5x4hr Target Msp PC151 61P7663 1780 11041Yr On-Site 7x24x4hr Target Msp PC150 61P7662 2010 1247





8658 Netfinity 5100 1Yr On-Site 9x5x4hr Target Msp PC153 61P7665 611 5671Yr On-Site 7x24x4hr Target Msp PC152 61P7664 707 636

8659 NF5000 1Yr On-Site 9x5x4hr Target Msp PC155 61P7667 1120 7171Yr On-Site 7x24x4hr Target Msp PC154 61P7666 1299 806

8661 NF 500 M10 1Yr On-Site 9x5x4hr Target Msp PC151 61P7663 1780 11041Yr On-Site 7x24x4hr Target Msp PC150 61P7662 2010 1247


8664 x240 1Yr On-Site 9x5x4hr Target Msp PC155 61P7667 1120 717Teton 1Yr On-Site 7x24x4hr Target Msp PC154 61P7666 1299 806

8665 x250 1Yr On-Site 9x5x4hr Target Msp PC155 61P7667 1120 717Mohawk 1Yr On-Site 7x24x4hr Target Msp PC154 61P7666 1299 806




8670 x345 1Yr On-Site 9x5x4hr Target Msp PC419 40M7577 319 1861Yr On-Site 7x24x4hr Target Msp PC407 40M7565 393 230







8677 Blade Chassis 1Yr On-Site 9x5x4hr Target Msp PC427 40M7585 580 3381Yr On-Site 7x24x4hr Target Msp PC415 40M7573 650 379

8678 Blade HS20 3 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC419 40M7577 319 1861Yr On-Site 7x24x4hr Target Msp PC407 40M7565 393 230

8680 NF7000 M10 1Yr On-Site 9x5x4hr Target Msp PC159 61P7671 2163 #N/A1Yr On-Site 7x24x4hr Target Msp PC158 61P7670 2403 #N/A



8684 REX 100 1 Yr IOR SD 1Yr On-Site 9x5x4hr Target Msp PC427 40M7585 580 3381Yr On-Site 7x24x4hr Target Msp PC415 40M7573 650 379




Machine Type

PC PRODUCT FAMILY

List Price $US

UK List Price £

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD 3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

3 Year On-Site NBD

IBM PC PRODUCTS - X SERIES MAINTENANCE PACSServicePacs for Hardware maintenance (V031)


Product Description ServicePac Description Pac No e-pac p/nMachine Type

PC PRODUCT FAMILY

List Price $US

UK List Price £





8834 3 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC423 40M7581 224 1311Yr On-Site 7x24x4hr Target Msp PC411 40M7569 305 178







8842 Blade JS20 3 Year IOR NBD 1Yr On-Site 9x5x4hr Target Msp PC419 40M7577 319 1861Yr On-Site 7x24x4hr Target Msp PC407 40M7565 393 230








3 Year On-Site NBD

3 Year On-Site NBD

IBM PC PRODUCTS - X SERIES OPTIONSServicePacs for Hardware maintenance (V031)

For further information refer to plet ZS99-0226(Options) or the Operational Guide www.ibm.com/services/Europe/maintenance

Base Warranty ServicePac Description Pac No

1733 EXP 400 3 Yr On-Site 9x5x4hr Target PC221 14R1477 528 3353 Yr On-Site 7x24x4hr Target PC222 14R1479 1114 705

3530 EXP 200 3 Year On-Site NBD 3 Yr On-Site 9x5x4hr Target PC38 14J1373 165 1023 Yr On-Site 7x24x4hr Target PC39 14J1374 412 255

1Yr On-Site 9x5x4hr Target Msp PC181 61P7677 WDFM WDFM1Yr On-Site 7x24x4hr Target Msp PC182 61P7678 WDFM WDFM

3531 EXP 300 3 Year On-Site NBD 3 Yr On-Site 9x5x4hr Target PC38 14J1373 165 1023 Yr On-Site 7x24x4hr Target PC39 14J1374 412 255

1Yr On-Site 9x5x4hr Target Msp PC181 61P7677 WDFM WDFM1Yr On-Site 7x24x4hr Target Msp PC182 61P7678 WDFM WDFM

3600 LTO 3 Year On-Site NBD 3 Yr On-Site 9x5x4hr Target PC100 29P0391 1950 1259R20/220/LXU 3 Yr On-Site 7x24x4hr Target PC101 29P0393 4850 3130

3600 LTO 3 Year On-Site NBD 3 Yr On-Site 9x5x4hr Target PC108 61P7265 1140 736109 3 Yr On-Site 7x24x4hr Target PC102 29P0414 2800 1807

8684 RXE 100 1 Year IOR NBD 3 Yr On-Site 7x24 Same Day PC103 61P7245 1400 9045 Yr On-Site 7x24 Same Day PC104 61P7247 2800 1807

Machine Type

Product Description

e-pac p/n

List Price $US

UK List Price £

3 Year On-Site NBD




1700 DS 400 1 Year IOR NBD 3 Yr On-Site NBD PC365 38R3933 12663 Yr On-Site 9x5x4hr Target PC366 38R3885 2057




5 Yr On-Site 7x24x4hr Target PC373 38R3890 50021701 DS 300 1 Year IOR NBD 3 Yr On-Site NBD PC356 38R3927 927





Machine Type

Product Description

List Price $US



76712461696133418292363177823633029562964129697713931784130217842291

UK List Price £

IBM PC PRODUCTS - TopSellerServicePacs for Hardware Maintenance (V031)

For further information refer to PLET ZS04-0146


ThinkPad1829 R51 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 2521832 R50p 3 Year CCR 3 Years On-Site NBD TS264 29R5530 162

3 Year Courier Collect TS265 29R5531 981834 R50e 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 2522371 X40 3 Year CCR 3 Years On-Site NBD TS264 29R5530 162

3 Year Courier Collect TS265 29R5531 982373 T42 3 Year CCR 3 Years On-Site NBD TS264 29R5530 162


3 Year Courier Collect TS263 29R5529 2522388 G40 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319


3 Year Courier Collect TS265 29R5531 982684 R40e 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 2522722 R40 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 2522881 G41 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 2522887 R51 1 Year CCR 3 Years On-Site NBD TS262 29R5528 319

3 Year Courier Collect TS263 29R5529 252

ThinkCentre


8084 A50 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968148 A50 1 Year CCR 3 Years On-Site NBD TS267 38R3439 1148177 A50 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968183 S50 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968191 A30 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968193 A50p 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968194 A50p 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968198 A30 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968420 A51p 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968422 A51p 3 Year CCR 3 Years On-Site NBD TS266 29R5532 968427 A51p 1 Year CCR 3 Years On-Site NBD TS267 38R3439 114

xSeries

Machine Type

Product Description

List Price $US

Machine Type

Product Description

List Price $UK

IBM PC PRODUCTS - TopSellerServicePacs for Hardware Maintenance (V031)

For further information refer to PLET ZS04-0146


Product Description

List Price $US


8670 x345 3 Year IOR NBD 3 Yr On-Site 9x5x4hr Target TS313 29R5813 5213 Yr On-Site 7x24x4hr Target TS314 29R5782 1057



8677 Blade Chassis 3 Year IOR NBD 3 Yr On-Site 7x24x4hr Target TS317 29R5784 11888685 x255 3 Year IOR NBD 3 Yr On-Site 9x5x4hr Target TS313 29R5813 521

3 Yr On-Site 7x24x4hr Target TS314 29R5782 10578832 Blade HS20 3 Year IOR NBD 3 Yr On-Site 7x24x4hr Target TS318 29R5785 5278861 x365 1 Year IOR NBD 3 Yr On-Site 9x5x4hr Target TS319 29R5815 3453

3 Yr On-Site 7x24x4hr Target TS320 29R5816 4409

Machine Type

Product Description

List Price $UK

IBM PC PRODUCTS - OpenPowerServicePacs for Hardware Maintenance (V030)For further information refer to PLET ZS04-0178

ServicePac Description Pac No e-pac p/n List Price £

9124 OpenPower HV4 ALL 3 Years On-Site 9X5 Sameday PC350 38R3855 1576 955 3 Years On-Site 9X24 Sameday PC351 38R3856 2266 1373 4 Years On-Site 9x5 Sameday PC352 38R3857 2331 1412 4 Years On-Site 9x24 Sameday PC353 38R3858 3127 1894 5 Years On-Site 9x5 Sameday PC354 38R3859 3255 1971 5 Years On-Site 9x24 Sameday PC355 38R3860 4236 2565

9123 OpenPower HV2 3 Years On-Site 9X5 Sameday PC376 40M6810 423 247 3 Years On-Site 9X24 Sameday PC377 40M6811 889 519 4 Years On-Site 9x5 Sameday PC378 40M6812 1081 630 4 Years On-Site 9x24 Sameday PC379 40M6813 1703 993 5 Years On-Site 9x5 Sameday PC380 40M6814 1737 1013 5 Years On-Site 9x24 Sameday PC381 40M6815 2394 1395

9123 OpenPower HV2 710 3 Years On-Site 9X5 Sameday PC350 40M6822 423 247 3 Years On-Site 9X24 Sameday PC351 40M6823 889 519 4 Years On-Site 9x5 Sameday PC352 40M6824 1081 630 4 Years On-Site 9x24 Sameday PC353 40M6825 1703 993 5 Years On-Site 9x5 Sameday PC354 40M6826 1737 1013 5 Years On-Site 9x24 Sameday PC355 40M6827 2394 1395

Machine Type

Product Description

Machine Model

List Price $US

1A1 1A2 1A3 1A4 1A5 1A6 1A7 1A8 1B1 1B2 1B3 1B4 1B5 1B6 1C1 1C2 1C3 1C4 1C5 1C6

C14

Jocelyn Johnstone: 1A1 1A2 1A3 1A4 1A5 1A6 1A7 1A8 1B1 1B2 1B3 1B4 1B5 1B6 1C1 1C2 1C3 1C4 1C5 1C6

C21

Jocelyn Johnstone: 710

IBM Retail Store Systems (RSS) ProductsServicePacs for Hardware Maintenance (V048)

For more information refer to PLET ZS02-0173(UK) / ZS04-0162 (EMEA)UK

Product Description Machine Model ServicePac Description Pac No e-pac p/n

The ServicePacs below are available in UK and Nordic's only.4610 SureMark Thermal Printer TG3 3 Yr On-Site 7x24x4hr Resp PC129 61P7439 493 3244610 SureMark Thermal Printer TF6 3 Yr On-Site 7x24x4hr Resp PC130 61P7440 263 1734840 SurePOS 500 532 542 552 562 642 652 3 Yr On-Site 7x24x4hr Resp PC128 61P7438 1069 702

EMEA

Product Description Machine Model ServicePac Description Pac No e-pac p/n

4610 SureMark Thermal Printer TF6 TM6 TN5 2 Yr On-Site 6x12 NBD R001 29R5231 N/A 1044610 SureMark Thermal Printer TF6 TM6 TN5 3 Yr On-site 5x9xNBD R101 41C5179 N/A 1494610 SureMark Thermal Printer TN3 TG3 TI3 2 Yr On-Site 6x12 NBD R002 29R5232 N/A 1924610 SureMark Thermal Printer TN3 TG3 TI3 3 Yr On-site 5x9xNBD R102 41C5180 N/A 2744610 SureMark Thermal Printer TG4 2 Yr On-Site 6x12 NBD R003 29R5233 N/A 2104610 SureMark Thermal Printer TG4 3 Yr On-site 5x9xNBD R103 41C5181 N/A 3004610 SureMark Thermal Printer TI4 2 Yr On-Site 6x12 NBD R004 29R5234 N/A 2164610 SureMark Thermal Printer TI4 3 Yr On-site 5x9xNBD R104 41C5182 N/A 3094614 SureOne POS Terminal A03 2 Yr On-Site 6x12 NBD R005 29R5235 N/A 3464614 SureOne POS Terminal A03 3 Yr On-site 5x9xNBD R105 41C5183 N/A 4944614 SureOne POS Terminal F03 A04 FC3 2 Yr On-Site 6x12 NBD R006 29R5236 N/A 4004614 SureOne POS Terminal F03 A04 FC3 3 Yr On-site 5x9xNBD R106 41C5184 N/A 5714614 SureOne POS Terminal F01 2 Yr On-Site 6x12 NBD R007 29R5237 N/A 4404614 SureOne POS Terminal F01 3 Yr On-site 5x9xNBD R107 41C5185 N/A 6294614 SureOne POS Terminal A05 2 Yr On-Site 6x12 NBD R008 29R5238 N/A 4904614 SureOne POS Terminal A05 3 Yr On-site 5x9xNBD R108 41C5186 N/A 7004614 SureOne POS Terminal V04 S04 2 Yr On-Site 6x12 NBD R009 29R5239 N/A 5804614 SureOne POS Terminal V04 S04 3 Yr On-site 5x9xNBD R109 41C5187 N/A 8294614 SureOne POS Terminal V04 S04 2 Yr On-Site 6x12 NBD R010 29R5240 N/A 6564614 SureOne POS Terminal V04 S04 3 Yr On-site 5x9xNBD R110 41C5188 N/A 9374694 SurePOS Terminal 106 146 2 Yr On-Site 6x12 NBD R011 29R5241 N/A 1824694 SurePOS Terminal 106 146 3 Yr On-site 5x9xNBD R111 41C5189 N/A 2604694 SurePOS Terminal 205 207 247 2 Yr On-Site 6x12 NBD R012 29R5242 N/A 2404694 SurePOS Terminal 205 207 247 3 Yr On-site 5x9xNBD R112 41C5190 N/A 343

4694 SurePOS Terminal 2 Yr On-Site 6x12 NBD R013 29R5243 N/A 264

4694 SurePOS Terminal 3 Yr On-site 5x9xNBD R113 41C5191 N/A 3774694 SurePOS Terminal 206 246 2 Yr On-Site 6x12 NBD R038 29R5268 N/A 2864694 SurePOS Terminal 206 246 3 Yr On-site 5x9xNBD R114 41C5192 N/A 4094694 SurePOS Terminal 2L6 2S6 P07 P47 2 Yr On-Site 6x12 NBD R014 29R5244 N/A 3144694 SurePOS Terminal 2L6 2S6 P07 P47 3 Yr On-site 5x9xNBD R115 41C5193 N/A 4494800 SurePOS 700 Terminal 721 741 2 Yr On-Site 6x12 NBD R015 29R5245 N/A 2024800 SurePOS 700 Terminal 721 741 3 Yr On-site 5x9xNBD R116 41C5194 N/A 2894800 SurePOS 700 Terminal 7C1 2 Yr On-Site 6x12 NBD R016 29R5246 N/A 2084800 SurePOS 700 Terminal 7C1 3 Yr On-site 5x9xNBD R117 41C5195 N/A 2974800 SurePOS 700 Terminal 102 142 781 W81 2 Yr On-Site 6x12 NBD R017 29R5247 N/A 2404800 SurePOS 700 Terminal 102 142 781 W81 3 Yr On-site 5x9xNBD R119 41C5197 N/A 3434800 SurePOS 700 Terminal 732 733 20E 24E 752 753 2 Yr On-Site 6x12 NBD R018 29R5248 N/A 2984800 SurePOS 700 Terminal 732 733 20E 24E 752 753 3 Yr On-site 5x9xNBD R120 41C5198 N/A 4264800 SurePOS 700 Terminal 7V2 7V3 7P2 7P3 2 Yr On-Site 6x12 NBD R019 29R5249 N/A 342

Machine Type

List Price $US

List Price £

Machine Type

List Price $US

List Price £

245 SBT 307 347 V07 V47 LNT

245 SBT 307 347 V07 V47 LNT

C8

IBM_USER: Model TG3

C9

IBM_USER: Model: TF6

C10

IBM_USER: Model: 532,542 552,562 642,652.

C13

IBM_USER: Model: TF6 TM6 TN5

C14

IBM_USER: Model: TF6 TM6 TN5

C15

IBM_USER: Model: TN3 TG3 TI3

C16

IBM_USER: Model: TN3 TG3 TI3

C17

IBM_USER: Model: TG4

C18

IBM_USER: Model: TG4

C19

IBM_USER: Model: TI4

C20

IBM_USER: Model: TI4

C21

IBM_USER: Model: A03

C22


C23

IBM_USER: Model: F03 A04 FC3

C24

IBM_USER: Model: F03 A04 FC3

C25

IBM_USER: Model: F01

C26

IBM_USER: Model: F01

C27


C28


C29

IBM_USER: Model: V04 S04

C30

IBM_USER: Model: V04 S04

C31

IBM_USER: Model: S05 V05

C32

IBM_USER: Model: S05 V05

C33

IBM_USER: Model: 106 146

C34


C35

IBM_USER: Model: 205 207 247

C36


C37

IBM_USER: Model: 245 SNT 307 347 V07 V47 LNT

C38

IBM_USER: Model: 245 SNT 307 347 V07 V47 LNT

C39


C41

IBM_USER: Model: 2L6 2S6 P07 P47

C42

IBM_USER: Model: 2L6 2S6 P07 P47

C43


C44


C45

IBM_USER: 7C1

C46

IBM_USER: 7C1

C47

IBM_USER: Model: 102 142 781 W81

C48

IBM_USER: Model: 102 142 781 W81

C49

IBM_USER: Model: 732 733 20E 24E 752 753

C50

IBM_USER: Model: 732 733 20E 24E 752 753

C51

IBM_USER: Model: 7V2 7V3 7P2 7P3



Product Description Machine Model ServicePac Description Pac No e-pac p/nMachine Type

List Price $US

List Price £

4800 SurePOS 700 Terminal 7V2 7V3 7P2 7P3 3 Yr On-site 5x9xNBD R121 41C5199 N/A 4894800 SurePOS 700 Terminal C41 W41 2 Yr On-Site 6x12 NBD R039 29R5269 N/A 2504810 SurePOS 300 Terminal 31C 32C 2 Yr On-Site 6x12 NBD R020 29R5250 N/A 1884810 SurePOS 300 Terminal 31C 32C 3 Yr On-site 5x9xNBD R122 41C5200 N/A 2694810 SurePOS 300 Terminal 31H 32H W2H 2 Yr On-Site 6x12 NBD R021 29R5251 N/A 2044810 SurePOS 300 Terminal 31H 32H W2H 3 Yr On-site 5x9xNBD R123 41C5201 N/A 2914810 SurePOS 300 Terminal 32T 2 Yr On-Site 6x12 NBD R022 29R5252 N/A 4004810 SurePOS 300 Terminal 32T 3 Yr On-site 5x9xNBD R124 41C5202 N/A 5714810 SurePOS 300 Terminal 31K 32K 2 Yr On-Site 6x12 NBD R023 29R5253 N/A 5484810 SurePOS 300 Terminal 31K 32K 3 Yr On-site 5x9xNBD R125 41C5203 N/A 7834810 SurePOS 300 Terminal 31T 2 Yr On-Site 6x12 NBD R024 29R5254 N/A 6404810 SurePOS 300 Terminal 31T 3 Yr On-site 5x9xNBD R126 41C5204 N/A 9144820 SurePoint Display 10D 1FR 2 Yr On-Site 6x12 NBD R025 29R5255 N/A 1004820 SurePoint Display 10D 1FR 3 Yr On-site 5x9xNBD R127 41C5205 N/A 1434820 SurePoint Display 42D 4FD 46D 48D 2 Yr On-Site 6x12 NBD R026 29R5256 N/A 2544820 SurePoint Display 42D 4FD 46D 48D 3 Yr On-site 5x9xNBD R130 41C5208 N/A 3634820 SurePoint Display 42T 2 Yr On-Site 6x12 NBD R027 29R5257 N/A 2944820 SurePoint Display 42T 3 Yr On-site 5x9xNBD R131 41C5209 N/A 4204820 SurePoint Display 46T 4FT 2 Yr On-Site 6x12 NBD R028 29R5258 N/A 3044820 SurePoint Display 46T 4FT 3 Yr On-site 5x9xNBD R132 41C5210 N/A 4344820 SurePoint Display 48T 2 Yr On-Site 6x12 NBD R029 29R5259 N/A 3044820 SurePoint Display 48T 3 Yr On-site 5x9xNBD R133 41C5211 N/A 4344820 SurePoint Display 2GB 2WB 2 Yr On-Site 6x12 NBD R040 29R5270 N/A 2234820 SurePoint Display 2GB 2WB 3 Yr On-site 5x9xNBD R128 41C5206 N/A 3194820 SurePoint Display 4GT 4WT 5GN 5WN 2 Yr On-Site 6x12 NBD R041 29R5271 N/A 2544820 SurePoint Display 5WN 5GN 4GT 4WT 3 Yr On-site 5x9xNBD R129 41C5207 N/A 3634835 IBM Kiosk 150 152 120 2 Yr On-Site 6x12 NBD R030 29R5260 N/A 4504835 IBM Kiosk 150 152 120 3 Yr On-site 5x9xNBD R135 41C5213 N/A 6434835 IBM Kiosk 153 15W 2 Yr On-Site 6x12 NBD R042 29R5272 N/A 4404835 IBM Kiosk 153 15W 3 Yr On-site 5x9xNBD R134 41C5212 N/A 6294835 IBM Kiosk 543 W43 563 W63 2 Yr On-Site 6x12 NBD RO43 29R5273 N/A 2924835 IBM Kiosk 543 W43 563 W63 3 Yr On-site 5x9xNBD R136 41C5214 N/A 4174836 IBM Kiosk 1Z2 1Z5 1ZV 2 Yr On-Site 6x12 NBD R044 29R5274 N/A 2284836 IBM Kiosk 1Z2 1Z5 1ZV 3 Yr On-site 5x9xNBD R144 41C5222 N/A 3264840 SurePOS 500 532 622 552 642 652 542 2 Yr On-Site 6x12 NBD R031 29R5261 N/A 2724840 SurePOS 500 532 622 552 642 652 542 3 Yr On-site 5x9xNBD R137 41C5215 N/A 3894840 SurePOS 500 562 P43 2 Yr On-Site 6x12 NBD R032 29R5262 N/A 3004840 SurePOS 500 562 P43, W73, 573 3 Yr On-site 5x9xNBD R138 41C5216 N/A 4294840 SurePOS 500 531 521 P63 2 Yr On-Site 6x12 NBD R033 29R5263 N/A 3404840 SurePOS 500 531 521 P63 3 Yr On-site 5x9xNBD R139 41C5217 N/A 486

4840 SurePOS 500 2 Yr On-Site 6x12 NBD R034 29R5264 N/A 374

4840 SurePOS 500 3 Yr On-site 5x9xNBD R140 41C5218 N/A 5344840 SurePOS 500 541 P62 561 2 Yr On-Site 6x12 NBD R035 29R5265 N/A 3984840 SurePOS 500 541 P62 561 3 Yr On-site 5x9xNBD R141 41C5219 N/A 5694840 SurePOS 500 52P 53P 2 Yr On-Site 6x12 NBD R036 29R5266 N/A 4404840 SurePOS 500 52P 53P 3 Yr On-site 5x9xNBD R142 41C5220 N/A 6294840 SurePOS 500 55P 54P 56P 2 Yr On-Site 6x12 NBD R037 29R5267 N/A 490

P32 62P 65P P52 551 64P P42

P32 62P 65P P52 551 64P P42

C52

IBM_USER: Model: 7V2 7V3 7P2 7P3

C53

IBM_USER: Model: C41W41

C54

IBM_USER: Model: 31C 32C

C55

IBM_USER: Model: 31C 32C

C56

IBM_USER: Model: 31H 32H W2H

C57

IBM_USER: Model: 31H 32H W2H

C58

IBM_USER: Model: 32T

C59


C60

IBM_USER: Model: 31K 32K

C61

IBM_USER: Model: 31K 32K

C62


C63


C64

IBM_USER: Model: 10D 1FR

C65


C66

IBM_USER: Model: 42D 4FD 46D 48D

C67

IBM_USER: Model: 42D 4FD 46D 48D

C68


C69


C70

IBM_USER: Model: 46T 4FT

C71

IBM_USER: Model: 46T 4FT

C72


C73


C74

IBM_USER: Model: 2GB 2WB

C75

IBM_USER: Model: 2GB 2WB

C76

IBM_USER: Model: 4GT 4WT 5GN 5WN

C77


C78


C79


C80

Model: 153 15W

C81

Model: 153 15W

C82

543 W43 563 W63

C83

543 W43 563 W63

C86

IBM_USER: Model: 532 622 552 642 652 542

C87

IBM_USER: Model: 532 622 552 642 652 542

C88

Model: 562 P43

C89

Model: 562 P43

C90

IBM_USER: Model: 531 521 P63

C91

IBM_USER: Model: 531 521 P63

C92

IBM_USER: Model: P32 62P 65P P52 551 64P P42

C93

IBM_USER: Model: P32 62P 65P P52 551 64P P42

C94

IBM_USER: Model: 541 P62 561

C95

IBM_USER: Model: 541 P62 561

C96

IBM_USER: Model: 52P 53P

C97

IBM_USER: Model: 52P 53P

C98

IBM_USER: Model: 55P 54P 56P



Product Description Machine Model ServicePac Description Pac No e-pac p/nMachine Type

List Price $US

List Price £

4840 SurePOS 500 55P 54P 56P 3 Yr On-site 5x9xNBD R143 41C5221 N/A 7004910 SurePOS 300 Express 32E 2 Yr On-Site 6x12 NBD R045 29R5275 N/A 3194910 SurePOS 300 Express 32E 3 Yr On-site 5x9xNBD R145 41C5223 N/A 4604940 SurePOS 532 532 2 Yr On-Site 6x12 NBD R046 29R5276 N/A 2894940 SurePOS 532 532 3 Yr On-site 5x9xNBD R146 41C5224 N/A 410

C99

IBM_USER: Model: 55P 54P 56P

C100


C101


C102


C103


IBM xSeries 180 Day Startup SupportFor more information refer to PLET ZS02-0141.

ServicePac Description Pac No e-pac p/n List Price £

xSeries 180 Day xSeries 180 Day Startup Support PC110 61P7383 299 193Startup Support

PC430 41C5615 1499 881

The following support is provided:

a. Assistance with the set up of the system unit (hardware)b. Support of Software to error free launch - the system can boot and the pre-loaded software operates error freec. Assistance with the installation of bundled appkications, assistance with the installation of supported options by IBM

d. Information about the Customers system and supplied software

f. Advice on where to obtain hardware and/or software updates from the Internetg. Assistance with basic usage queries on Server Proven Operating Systems and some pre-loaded / bundled softwareh. Assistance with the installation, set up and configuration of device driversi. Assistance with the set up and installation of drivers and printer softwarej. BladeCenter support includes the installed Blades as well as the BladeCenter chassis.

Product Description

Machine Description

Machine Type

List Price $US

BladeCenter 180 Day Startup Support

180 days of startup support for the BladeCenter and installed

Blades

For xSeries / BladeCenter 180 day Startup Support

Initial Support of the xSeries / BladeCenter server and its Server Proven Configuration on questions relating to:

e. Provision of fault analysis support to ensure that the hardware is working fault free or returning the machine to factory installed defaults

IBM Remote Technical Support - ServicePac for xSeries / BladeCenterFor more information refer to PLET ZS05-0132/0133

Purchasing Advice:

These ServicePacs are valid for a period of one year from registration.

ServicePac Description Pac No

1 CPU Server PC458 41C5756

2 CPU server PC459 41C5757



PC462 41C5760

PC463 41C5761

Available in the following Countries:CEE Bulgaria, Croatia, Czech republic, Hungary, Poland, Rmania, Russia, Slovenia, SlovakiaCentral Austria, Germany, SwitzerlandNordics Denmark, Finland, Norway, SwedenNorth Ireland, Netherlands, United KingdomSouth Italy, Portugal, SpainWest Belgium, Luxembourg, France


RTS - ServicePac for xSeries / BladeCenter

a. Provides a single point of contact for questions on xSeries and BladeCentersb. Answers 'how to' questions and usage questions on the HW and installed SWc. Gives customers easy access to our xSeries and BladeCenter skills.d. Provides office hours support to customers xSeries and BladeCenter environments.e. Compliments the total solution from IBMf. Helps reduce downtime and therefore increase productivityg. Allows the packaging of support into the HW saleh. Provides defect as well as non-defect voice support

When selecting the appropriate ServicePac option to be sold to the end-user customer, match the number of CPU per server to the appropriate ServicePac option. Or for the BladeCenter the number of BladeCenter chassis's installed - not the number of Blades.

Type of xSeries Server

p/n to order

Remote Technical Support - ServicePac for xSeries

1 year of Remote Telephone support for a single server




Remote Technical Support - ServicePac for BladeCenter

1 BladeCenter + installed Blades

1 year of Remote Telephone support for One BladeCenter

and installed Blades

2 BladeCenters + installed Blades

1 year of Remote Telephone support for Two BladeCenters

and installed Blades

i. Supplements internal staff with IBM's skills in the xSeries and BladeCenter solution.

IBM Remote Technical Support - ServicePac for xSeries / BladeCenterFor more information refer to PLET ZS05-0132/0133

Purchasing Advice:

List Price £

541 318

1029 605

1863 1095

2777 1633

2092 1230

3556 2090

Bulgaria, Croatia, Czech republic, Hungary, Poland, Rmania, Russia, Slovenia, Slovakia

RTS - ServicePac for xSeries / BladeCenter

d. Provides office hours support to customers xSeries and BladeCenter environments.

When selecting the appropriate ServicePac option to be sold to the end-user customer, match the number of CPU per server to the appropriate ServicePac option. Or for the BladeCenter the number of BladeCenter chassis's installed - not

List Price $US

IBM ServicePac for Supportline for MicrosoftFor more information refer to PLET ZS02-0109

These ServicePacs are valid for aperiod of one year from registration

Available in France, Belgium and Luxembourg only:

ServicePac Description Pac No List Price £

ServicePac for 1 a 10 PC109 61P7351 N/A N/ASupportline for 11 a 20 61P7352 N/A N/AMicrosoft 21 a 50 61P7353 N/A N/A

Available in UK only:

Number of Servers ServicePac Description Pac No List Price £

ServicePac for 1 PC109 61P7378 N/A 1998Supportline for 2 61P7379 N/A 3205Microsoft


ServicePac for Supportline for Microsoft

a. Provides a single point of contact for IBM and MV Software Supportb. Answers 'how to' questions on the Windows Operating systems and Back Office Productsc. Gives customers easy access to our Microsoft Product Specialistsd. Provides a convenient service with unlimited telephone support calls for the life of the contracte. Provides 24 x 7 coverage for the customers operationsf. Provide consisten comprehensive technical supportg. Complements the total solution provided to the customerh. Helps reduce downtime and increase productivityi. Allows the packaging of software support into the HW Salej. Resolves customer usage and operational questions and queries

Nombres de postes client

p/n to order

List Price $US

Assistance Telephonique(Sur logiciels Microsoft)

Pour un an a partir de date d'enregistrement

PC PRODUCT FAMILY

p/n to order

List Price $US

Remote telephone assistance for customers running a

Microsoft OS environment

IBM ServicePac for Supportline for LinuxFor more information refer to PLET ZS02-0102

These ServicePacs are valid for aperiod of one year from registration

Available in France, Belgium and Luxembourg only:


1 a 10 PC111 61P7354 N/A N/A11 a 20 61P7355 N/A N/A21 a 50 61P7356 N/A N/A


ServicePac for Supportline for Linux

a. Provides a single point of contact for IBM and MV Software Supportb. Answers 'how to' questions on the Windows Operating systems and Back Office Productsc. Gives customers easy access to our Linux Product Specialistsd. Provides a convenient service with unlimited telephone support calls for the life of the contracte. Provides 24 x 7 coverage for the customers operationsf. Provide consisten comprehensive technical supportg. Complements the total solution provided to the customerh. Helps reduce downtime and increase productivityi. Allows the packaging of software support into the HW Salej. Resolves customer usage and operational questions and queries

Nombres de postes client

p/n to order

List Price $US

ServicePac for Supportline for Linux

Assistance Telephonique(Sur logiciels Linux)

Pour un an a partir de date d'enregistrement

IBM ServicePac for Supportline for VMware on xSeriesFor more information refer to PLET ZS03-0148

Purchasing Advice:


For Exammple:


Up to 2-way Server PC209 96P2850 2280 1381

4-way Server PC210 96P2857 4200 2544

8-way Server PC211 96P2858 7500 4542

16-way Server PC212 96P2859 12000 7266

Currently Qualified xSeries ServersSource Vmware ESX Server 2 System Compatibility Guide (13th February 2004) + xSeries Configurator (10th March 2004)

Server Machine TypeSelectable Options

upto 2way 4-way 8-way 16-way96P2850 96P2857 96P2858 96P2859

x255 8685 Yes Yes N/A N/Ax335 8676 / 8830 Yes N/A N/A N/Ax345 8670 Yes N/A N/A N/Ax360 8686 Yes Yes N/A N/Ax365 8861 / 8862 Yes Yes N/A N/Ax440 8687 Yes Yes Yes Yesx445 8870 Yes Yes Yes Yes

Available in the following Countries:Central Austria, Germany, SwitzerlandNordics Denmark, Finland, Norway, SwedenNorth Ireland, Netherlands, United KingdomSouth Italy, Portugal, SpainWest Belgium, Luxembourg, France

When selecting the appropriate ServicePac option to be sold to the end-user customer, match the corresponding Software support ServicePac to the number of Vmware licences purchased per server.

1. A Customer purchasing a single xSeries server running a 4-way Vmware licence MUST purchase the correspoinding 4-way ServicePac for Supportline for Vmware pac in order to receive support on that installation.2. A customer purchasing a five (5) xSeries servers running 2-way Vmware licences and two (2) xSeries Servers running 8-way Vmware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850) and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.


p/n to order

List Price $US

ServicePac for Supportline for Vmware on xSeries

Vmware SW Support on a single 2-way xSeries Server




IBM ServicePac for Supportline for VMware on xSeriesFor more information refer to PLET ZS03-0148

Purchasing Advice:


For Exammple:


When selecting the appropriate ServicePac option to be sold to the end-user customer, match the corresponding Software support ServicePac to the number of Vmware licences purchased per server.

1. A Customer purchasing a single xSeries server running a 4-way Vmware licence MUST purchase the correspoinding 4-way ServicePac for Supportline for Vmware pac in order to receive support on that installation.2. A customer purchasing a five (5) xSeries servers running 2-way Vmware licences and two (2) xSeries Servers running 8-way Vmware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850) and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.


p/n to order

List Price $US


ServicePac for Supportline for Vmware on xSeries

a. Provides a single point of contact for questions on Bmware on xSeriesb. Answers 'how to' questions and usage questions on Vmwarec. Gives customers easy access to our Vmware, Microsoft & Linux skillsd. Provides 24 x 7 coverage for the customers operationse. Compliments the total Vmware solution from IBMf. Helps reduce downtime and therefore increase productivityg. Allows the packaging of software support into the HW and SW Saleh. Provides defect supporti. Supplements internal staff with IBM's skills in this product area

Source Vmware ESX Server 2 System Compatibility Guide (13th February 2004) + xSeries Configurator (10th March 2004)

IBM ServicePac for IBM Director Software Support on xSeriesFor more information refer to PLET ZS04-0118

DESCRIPTION Pac No List Price £

SW Support for up to 10 Agents running IBM Director PC256 29R5097 444 269SW Support for up to 20 Agents runnin IBM Director PC257 29R5098 833 505SW Support for up to 50 Agents running IBM Director PC258 29R5099 1778 1077


For IBM Director Software Support

Highlights of the offering include:

Software Support focused on the IBM Director productAccess to technical expertsUnlimited calls and unlimited callersSingle point of ContactAttractivelyn priced, predicatable support costs - one time fee for one year of supportPackaged on a "number of Director Agents" basis

Availability:Central Austria, Germany, SwitzerlandCEE Czech Rep (In English language only)Nordics Denmark, Finland, Norway, SwedenNorth Ireland, Netherlands, United KingdomSouth Italy, Portugal, SpainWest Belgium, Luxembourg, France

Supported ProductsxSeries System Software - BIOS / Drivers / Firmware

IBM Director 4,1 (and future releases) including: Server / Agent / console

Hours of Coverage (local Country) - 0900 to 1700

p/n to order

List Price $US

IBM Director Software Support

This Service provides a remote telephone based software support action for customers who have either purchased IBM Director for standalone usage or purchased the increased functionality which comes from the Server Plus Pacs sold by xSeries. The service provides remote assistance with questions pertaining to the installation / setup and configuration of the IBM Director and Server Plus Pac products. With unlimited

Plus: Active PCI Manager / Capacity Manager / Rack Manager / Software Rejuvenation / System Availability / Software Distribution / Remote Deployment Manager

90-day support for ThinkVantage™ TechnologiesFor more information refer to PLET ZS04-0128

DESCRIPTION Pac No List Price £

TVT 90 Day Support (Channel) PC259 29R5102 899 525


For 90-Day ThinkVantage™ Technologies Support

a. Image Ultra Builder (version 2.01 and above)b. Systems Migration Assistant (version 4.1 and abovec. Rescue and Recovery with Rapid Restore (version 4.0 and above)d. AccessIBM (version 4.0 and above)e. Client Security (version 5.21 and above)f. Access Connections (version 3.0 and above)g.Software Delivery Assistant (version 1.3 and above)

Access to the service will be restricted to a maximum of three named employees who can use the sevice.

Service OutlineAll support will be provided in English LanguagePlanning services will not be included with this offering.

1. Installation and DeploymentSupport will provide support for manual and silent installation of each TVT product

2. Configuration and CustomisationIBM will assist the customer in configuring and customising the product as supported by each product.

3. Usability

4. Performance Tuning

p/n to order

List Price $US

90-day support for ThinkVantage™ Technologies

IBM's 90-Day support for ThinkVantage™ Technologies provides telephone support on the named suite of ThinkVantage™ tools running on an IBM PC and using a Microsoft Operating system.

The intented Customers of this service are experienced technicians who are either acting in a support role within their own organisation's support structure or who are involved in the deployment of the supported ThinkVantage™ tools.

If the customer has not already deployed the product IBM will offer support on product deployment through customised scripted installation, as documented in each producst's deployment guide.

IBM will not be responsible for the creation of custom configurations unless through prior agreement. Custom configuration would be a separate fee based service.

Support and information will be provided on the supported product(s) features and capabilities. Basic usability questions, which can be found documented in the product user guide, is not supported.

IBM will provide information on latest patches and upgrades available for each product, but this excludes assisting the customer in fine tuning the product for improved operating system performance.

90-day support for ThinkVantage™ TechnologiesFor more information refer to PLET ZS04-0128

DESCRIPTION Pac No List Price £p/n to order

List Price $US

5. Product defectsWe will provide support on defects encountered while installing/using each product.

Further information on ThinkVantage™ Technologies can be found at the following website:

http://www.pc.ibm.com/europe/think/en/thinkvantage.html

ServicePacs for IBM Training Services (V072)SECTION OWNER - NAGIB BADRE

For more information refer to PLET ZS05-0131

PAC DESCRIPTION Pac No

Education Pack Education Pack Small DE01 41C5722Education Pack Medium DE02 41C5723Education Pack Large DE03 41C5724

Enables convenient management of funding for IT Training, lock in budget now to pay for 12 full months of training.

p/n to order

The new IBM Education Pack is a discount purchase program that gives your employees access to the top-notch classroom training, technical conferences and e-Learning offerings that IBM is renowned for, at a very competitive price.

Provides a discount of up to ten percent on world-class training. It's flexible - three discount entry price levels. There is now a promotion in place where those discounts are higher.

Applies to a variety of education offerings in multiple formats. Depending on Country can include: classroom, conferences, itso, e-Learning and private.

ServicePacs for IBM Training Services (V072)SECTION OWNER - NAGIB BADRE


List Price £

2375 CFP4600 CFP9000 CFP

Enables convenient management of funding for IT Training, lock in budget now to pay for 12 full months of training.

List Price $US

The new IBM Education Pack is a discount purchase program that gives your employees access to the top-notch classroom training, technical conferences and e-Learning offerings that IBM is renowned for, at a very competitive

Provides a discount of up to ten percent on world-class training. It's flexible - three discount entry price levels. There is

Applies to a variety of education offerings in multiple formats. Depending on Country can include: classroom,

ServicePacs for IBM Training Services (V070)For more information refer to PLET ZS05-0130 & ZS05-0131

PAC DESCRIPTION Pac No List Price £

e-Learning Course for BladeCentre DE04 41C5725 250 CFPe-Learning Course for IBM Director DE05 41C5726 295 CFPe-Learning Course for VMware DE06 41C5727 225 CFP

Education Pack

e-Learning Courses

p/n to order

List Price $US

e-Learning Courses

The new IBM Education Pack is a discount purchase program that gives your employees access to the top-notch classroom training, technical conferences and e-Learning offerings that IBM is renowned for, at a very competitive price.Enables convenient management of funding for IT Training, lock in budget now to pay for 12 full months of training.Provides a discount of up to ten percent on world-class training. It's flexible - three discount entry price levels. There is now a promotion in place where those discounts are higher.Applies to a variety of education offerings in multiple formats. Depending on Country can include: classroom, conferences, itso, e-Learning and private.

These e-Learning Web Lectures let you learn, at your own pace, three of the hottest subjects in the IBM xSeries environment.

iSeries PRODUCTSServicePacs for Hardware Maintenance (V044)


Machine Model ServicePac Desciption Pac No

ServicePac common for iSeries and pSeries Hardware Management Consolles7310 All 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 237 144

1 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 261 1597315 All 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 237 144

1 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 261 159

Machine Type

Epac Part Number

List Price $US

List Price £

Note* Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (excluding Overseas), Germany, Greece, Hungary, Israel, Italy, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & UK

pSeries PRODUCTSServicePacs for Hardware Maintenance (V044)


Machine Model Desciption ServicePac Desciption Pac No

7310 pSeries All 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 237 1441 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 261 159

7315 pSeries All 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 237 1441 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 261 159

9110 eServer p5 510 3 YR Warranty Upgrade 5x9 SBD RS112* 40M7624 615 3593 YR Warranty Upgrade 7x24 SBD RS113* 40M7625 1,008 588

9111 eServer p5 520 1 YR Warranty Upgrade 5x9 SBD RS98* 38R3558 414 2511 YR Warranty Upgrade 7x24 SBD RS99* 38R3559 630 382

9113 eServer p5 550 1 YR Warranty Upgrade 5x9 SBD RS100* 38R3560 1,548 9381 YR Warranty Upgrade 7x24 SBD RS101* 38R3561 2,340 1417

9117 eServer p5 570 2 to 4 processors 1x FC7879 1 YR Warranty Upgrade 5x9 SBD RS102** 38R3562 3,144 19049117 1 YR Warranty Upgrade 7x24 SBD RS106** 38R3566 4,704 28499117 eServer p5 570 5 to 8 processors 2x FC7879 1 YR Warranty Upgrade 5x9 SBD RS103** 38R3563 6,288 38089117 1 YR Warranty Upgrade 7x24 SBD RS107** 38R3567 9,408 56979117 eServer p5 570 9 to 12 processors 3x FC7879 1 YR Warranty Upgrade 5x9 SBD RS104** 38R3564 9,432 57129117 1 YR Warranty Upgrade 7x24 SBD RS108** 38R3568 14,112 8545

9117 eServer 1 YR Warranty Upgrade 5x9 SBD RS105** 38R3565 12,576 7615

9117 1 YR Warranty Upgrade 7x24 SBD RS109** 38R3569 18,816 11394

Machine Type

PRODUCT DESCRIPTION

EPAC Part Number

List Price $US

List Price £

p5 570 13 to 16 processors 4x FC7879

Note* Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (excluding Overseas), Germany, Greece, Hungary, Israel, Italy, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & UK

Note** Available only in the following countries: Belgium, Denmark, Finland, France (excluding Overseas), Greece, Israel, Italy, Norway, Portugal, Spain, Sweden & UK

IBM UNINTERRUPTABLE POWER SYSTEMSServicePacs for Hardware Maintenance (V046)


Machine Type ServicePac Desciption Pac No

9910 UPS Model B72 3 YR IOE 5x9x4Hr UPS1 14J0855 N/A 136 859910 UPS Model 080 3 YR IOE 5x9x4Hr UPS2 14J0856 N/A 115 729910 UPS Model 140 3 YR IOE 5x9x4Hr UPS3 14J0857 N/A 147 92

PRODUCT DESCRIPTION

Machine Model Desciption

HPAC Part Number

Epac Part Number

List Price $US

List Price £

IBM STORAGE PRODUCTSServicePacs for Hardware Maintenance (V047)


Machine Type ServicePac Desciption

1710 All Models 3 Yr On-Site 5x9x4hr Target SD18 N/A 14R1497 1600 933EXP 100 3 Yr On-Site 7x24x4hr Target SD19 N/A 14R1499 2237 1416

1722 DS4300 All Models 3 Yr On-Site 5x9x4hr Target SD16 96P2424 14R1489 2070 1310FaStT 600 3 Yr On-Site 7x24x4hr Target SD17 96P2425 14R1491 2875 1820

1724 All Models 3 Yr On-Site 7x24x4hr Target SD37 N/A 38R2994 6637 38381724 DS4000 1XP 3 Yr On-Site 7x24 SBD SD43 N/A 39K3018 5268 3070

4 Yr On-Site 7x24 SBD SD45 N/A 39K3020 7694 44845 Yr On-Site 7x24 SBD SD47 N/A 39K3022 9981 5816

1724 DS4100 1SC 4 Yr On-Site 7x24 SBD SD39 N/A 39K3010 9255 53935 Yr On-Site 7x24 SBD SD41 N/A 39K3012 12006 6996

1740 DS4000 All Models 3 Yr On-Site 5x9 SBD SD61 N/A 40M6847 855 4993 Yr On-Site 7x24 SBD SD62 N/A 40M6848 941 549

1742 DS4500/DS4400 All Models 3 Yr IOR 5x9x4hr Target SD64 N/A 40M7613 2070 1207FaStT 700/900 3 Yr IOR 7x24x4hr Target SD66 N/A 40M7615 2875 1676

1750 DS6000 EX1 4 Yr On-Site 5x9 SBD SD50 N/A 39K3029 2232 13014 Yr On-Site 7x24 SBD SD51 N/A 39K3030 3169 1847

1750 DS6800 511 4 Yr On-Site 5x9 SBD SD48 N/A 39K3025 4375 25504 Yr On-Site 7x24 SBD SD49 N/A 39K3026 6212 3620

1815 DS4800 82A 82H 3 Yr On-Site 5x9 SBD SD67 N/A 41E8669 1516 8913 Yr On-Site 7x24 SBD SD68 N/A 41E8670 1904 1119

1815 DS4800 84A 84H 3 Yr On-Site 5x9 SBD SD69 N/A 41E8671 1719 10113 Yr On-Site 7x24 SBD SD70 N/A 41E8672 2158 1269

2005 SAN Switch H08 1 Yr IOE 5x9 NBD SD22 N/A 29R5402 301 1881 Yr IOE 5x9x4hr Target SD23 N/A 29R5403 418 254

3 Yr IOE 5x9 NBD SD24 N/A 29R5404 1300 7883 Yr IOE 7x24x4hr Target SD25 N/A 29R5405 1780 1078

2005 SAN Switch H16 1 Yr IOE 5x9 NBD SD26 N/A 29R5406 540 3271 Yr IOE 5x9x4hr Target SD27 N/A 29R5407 732 444

3 Yr IOE 5x9 NBD SD28 N/A 29R5408 2270 13753 Yr IOE 7x24x4hr Target SD29 N/A 29R5409 3270 1980

2005 SAN Switch B32 32B 3 Yr On-Site 5x9 SBD SD71 N/A 41E8677 1800 10583 Yr On-Site 7x24 SBD SD72 N/A 41E8678 2160 1270

2006 Fibre Switch L10 1 Yr IOE 7x24x4hr Target SD53 N/A 39K2412 91 543 Yr IOE 5x9 NBD SD52 N/A 39K2411 399 233

3 Yr IOE 7x24x4hr Target SD54 N/A 39K2413 572 3342026 SAN Switch E12 3 Yr On-Site 5x9 SBD SD57 N/A 40M6792 1254 731

SAN12M - 1 12E 3 Yr On-Site 7x24 SBD SD55 N/A 40M6790 1487 8672026 SAN Switch 224 3 Yr On-Site 5x9 SBD SD58 N/A 40M6793 2633 1535

3 Yr On-Site 7x24 SBD SD56 N/A 40M6791 3122 18202109 SAN Switch F32 3 Yr On-Site 7x24 SBD SD73 N/A 41E8681 4264 25063542 FaStT 200 All Models 3 Yr IOR 5x9x4hr Target SD64 N/A 40M7613 2070 1207

3 Yr IOR 7x24x4hr Target SD66 N/A 40M7615 2875 16763552 FaStT 500 All Models 3 Yr IOR 5x9x4hr Target SD64 N/A 40M7613 2070 1207

3 Yr IOR 7x24x4hr Target SD66 N/A 40M7615 2875 16763560 FaStT EXP 500 All Models 3 Yr IOR 5x9x4hr Target SD63 N/A 40M7612 165 97

3 Yr IOR 7x24x4hr Target SD65 N/A 40M7618 412 2413580 LTO Tape Drive 3 Yr IOR 5x9 NBD SD14 61P7638 14R1493 1006 637

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £

DS4000FaStT

DS4100 FaStT100

EXP 700/710

H23 L23 H13 L13

C54

H23 L23 H13 L13



Machine Type ServicePac DesciptionProduct Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £

3 Yr On-Site 7x24x4hr Target SD15 61P7639 14R1495 2592 16403580 LTO Tape Drive L33 L3H 3 Yr On-Site 5x9 SBD SD59 N/A 40M6798 1118 693

3 Yr On-Site 7x24 SBD SD60 N/A 40M6799 1307 762

H23 L23 H13 L13

C56

Jocelyn Johnstone: L33 L3H



Machine Type ServicePac DesciptionProduct Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £

3581 Tape Autoloader F38 3 Yr IOE 5x9 NBD SD30 N/A 29R5418 800 4853 Yr IOE 5x9x4hr Target SD31 N/A 29R5419 950 576

3 Yr IOE 7x24x4hr Target SD32 N/A 29R5420 1150 6973581 Tape Autoloader All Models 3 Yr IOE 5x9 NBD SD33 N/A 29R5418 800 485

3 Yr IOE 5x9x4hr Target SD34 N/A 29R5419 950 5763 Yr IOE 7x24x4hr Target SD35 N/A 29R5420 1150 697

3582 Tape Library All Models 3 Yr IOE 5x9 NBD SD20 N/A 29R5343 1400 8483 Yr IOR 7x24x4hr Target SD21 N/A 29R5344 2000 1211

IBM WORKGROUP PRINTERSServicePacs for Hardware Maintenance (V051)

For more information refer to PLET ZS02-0137 & ZS04-0103

ServicePac Desciption

4320 INFOPRINT 20 - 002 3 YR IOR 5x9 NBD PR11 14J0815 N/A 665 43020-002

Upgrade high capacity drawer for:-4527 Infoprint 1332 FC 4521 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 1244528 Infoprint 1352 FC 4521 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 1244529 Infoprint 1372 FC 4521 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 1244545 Infoprint 1145 FC 4520 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 1244920 Infoprint Color FC 4520 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 124

12204921 Infoprint Color FC 4520 3 YR IOR 5x9 NBD PR24 29P0372 N/A 176 124


1228/IPUpgrade high capacity finisher for:-

4527 Infoprint 1332 FC 4621 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244528 Infoprint 1352 FC 4621 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244529 Infoprint 1372 FC 4621 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244928 Infoprint Color FC 4622 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 124

1228/IPCol.1357

4545 Infoprint 1145 FC4621 (3H) 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244545 Infoprint 1145 FC4621 (4H) 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244920 Infoprint Color FC 4560 (S) 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 124

12204920 Infoprint Color FC 4622 (T) 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 124


1354

Machine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £



ServicePac DesciptionMachine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £

Upgrade high capacity stacker for:-4527 Infoprint 1332 FC 4630 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244528 Infoprint 1352 FC 4630 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 1244529 Infoprint 1372 FC 4630 3 YR IOR 5x9 NBD PR25 29P0371 N/A 176 124

4519 Infoprint 1312 002 n02 4 YR IOR 5x9 NBD PR61 N/A 14R1521 117 CFP3 YR IOR 5x9 NBD PR41 N/A 14R0952 102 CFP2 YR IOR 5x9 NBD PR49 N/A 14R0964 52 CFP

4523 Infprint 1422 002 d02 dn2 4 YR IOR 5x9 NBD N/A 39K2225 398 CFPx02 xd2 xn2 3 YR IOR 5x9 NBD N/A 39K2224 264 CFP

2 YR IOR 5x9 NBD N/A 39K2223 159 CFP4526 Infoprint 1226 002 tn2 4 YR IOR 5x9 NBD PR62 N/A 14R1522 425 CFP

3 YR IOR 5x9 NBD PR35 N/A 14R0953 348 CFP2 YR IOR 5x9 NBD PR50 N/A 14R0965 194 CFP

4527 Infoprint 1332 002 n02 4 YR IOR 5x9 NBD PR63 N/A 14R1523 305 CFP3 YR IOR 5x9 NBD PR42 N/A 14R0954 246 CFP

008 n08 2 YR IOR 5x9 NBD PR51 N/A 14R0966 140 CFP4528 Infoprint 1352 002 n02 4 YR IOR 5x9 NBD PR64 N/A 14R1524 470 CFP



4541 Infoprint 002 4 YR IOR 5x9 NBD PR83 N/A 14R1699 469 CFP1410 MFP 3 YR IOR 5x9 NBD PR82 N/A 14R1698 323 CFP

2 YR IOR 5x9 NBD PR81 N/A 14R1697 194 CFP4545 Infoprint 1145 002 n02 dn2 4 YR IOR 5x9 NBD PR66 N/A 14R1526 1521 CFP



4871 M22 MFP Option 001 (*) 4 YR IOR 5x9 NBD PR69 N/A 14R1529 425 CFP3 YR IOR 5x9 NBD PR45 N/A 14R0960 348 CFP2 YR IOR 5x9 NBD PR57 N/A 14R1517 194 CFP

4881 M26 MFP Option 001 (*) 4 YR IOR 5x9 NBD PR69 N/A 14R1529 425 CFP3 YR IOR 5x9 NBD PR45 N/A 14F0960 348 CFP2 YR IOR 5x9 NBD PR57 N/A 14R1517 194 CFP

4885 M30 MFP Option 001 4 YR IOR 5x9 NBD PR70 N/A 14R1530 818 CFP3 YR IOR 5x9 NBD PR33 N/A 14R0961 650 CFP2 YR IOR 5x9 NBD PR58 N/A 14R1518 375 CFP

4890 M35 MFP Option 001 4 YR IOR 5x9 NBD PR70 N/A 14R1530 818 CFP3 YR IOR 5x9 NBD PR33 N/A 14R0961 650 CFP2 YR IOR 5x9 NBD PR58 N/A 14R1518 375 CFP

4891 Infoprint 1145 002 4 YR IOR 5x9 NBD N/A N/A N/A N/A N/A3 YR IOR 5x9 NBD N/A 40M6803 1920 CFP2 YR IOR 5x9 NBD N/A 40M6802 1080 CFP

4895 M32 Option 001 4 YR IOR 5x9 NBD PR72 N/A 14R1532 804 CFP3 YR IOR 5x9 NBD PR48 N/A 14R0963 650 CFP2 YR IOR 5x9 NBD PR60 N/A 14R1520 368 CFP

PR179PR178PR177

PR203PR202



ServicePac DesciptionMachine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £

4921 Infoprint Color 002 n02 dn2 4 YR IOR 5x9 NBD PR71 N/A 14R1531 1635 CFP1354 3 YR IOR 5x9 NBD PR47 N/A 14R0962 1334 CFP

2 YR IOR 5x9 NBD PR59 N/A 14R1519 747 CFP4921 Infoprint Color n08 dn8 4 YR IOR 5x9 NBD PR71 N/A 14R1531 1635 CFP

1354L 3 YR IOR 5x9 NBD PR47 N/A 14R0962 1334 CFP2 YR IOR 5x9 NBD PR59 N/A 14R1519 747 CFP

4922 Infoprint 1222 d02 dn2 4 YR IOR 5x9 NBD PR67 N/A 14R1527 261 CFP3 YR IOR 5x9 NBD PR36 N/A 14R0958 214 CFP2 YR IOR 5x9 NBD PR55 N/A 14R0970 120 CFP

4924 Infoprint Color n02 dn2 3 YR IOR 5x9 NBD N/A 39K3124 2360 14741454 2 YR IOR 5x9 NBD N/A 39K2123 1270 CFP

4924 Infoprint Color n05 xn5 3 YR IOR 5x9 NBD N/A 39K2230 2360 14741454 2 YR IOR 5x9 NBD N/A 39K2229 1270 793

4928 Infoprint Color 005 n05 4 YR IOR 5x9 NBD PR68 N/A 14R1528 2581 CFP3 YR IOR 5x9 NBD PR46 N/A 14R0959 2088 CFP

1357 2 YR IOR 5x9 NBD PR56 N/A 14R0971 1177 CFP4934 Infoprint n02 4 YR IOR 5x9 NBD N/A 29R5559 1184 CFP

Color 1334 3 YR IOR 5x9 NBD N/A 29R5558 828 CFP2 YR IOR 5x9 NBD N/A 29R5557 449 CFP

PR186PR185PR182PR181

PR113PR178PR111

IBM WORKGROUP PRINTERS MSpServicePacs for Hardware Maintenance (V051)For more information refer to PLET ZS02-0137.


4308 Infoprint Color 8 001 002 1 YR IOR 5x9 NBD N/A 29R5646 690 3994312 Network Printer 12 001 1 YR IOR 5x9 NBD N/A 29R5644 247 1434312 Network Printer 12 002 1 YR IOR 5x9 NBD N/A 29R5645 239 1384320 Infoprint 20 001 002 003 1 YR IOR 5x9 NBD N/A 29R5648 601 3484322 Infoprint 21 001 002 1 YR IOR 5x9 NBD N/A 29R5649 415 2404332 Infoprint 32 001 002 1 YR IOR 5x9 NBD N/A 29R5650 981 5684332 Infoprint 40 004 005 1 YR IOR 5x9 NBD N/A 29R5651 1044 6044516 Infoprint 1116 N/A 1 YR IOR 5x9 NBD N/A 39K3137 58 344519 Infoprint 1312 002 n02 1 YR IOR 5x9 NBD N/A 29R5689 55 324520 Infoprint 1120 N/A 1 YR IOR 5x9 NBD N/A 39K3132 144 844523 Infoprint 1422 002 d02 dn2 1 YR IOR 5x9 NBD N/A 39K3131 173 101

x02 xd2 xn24525 Infoprint 1125 N/A 1 YR IOR 5x9 NBD N/A 39K3133 158 924526 Infoprint 1226 002 tn2 1 YR IOR 5x9 NBD N/A 29R5688 200 1164527 Infoprint 1332 002 n02 1 YR IOR 5x9 NBD N/A 29R5690 1217 83

008 n084528 Infoprint 1352 002 n02 1 YR IOR 5x9 NBD N/A 29R5691 200 1164529 Infoprint 1372 002 n02 1 YR IOR 5x9 NBD N/A 29R5694 373 2164530 Infoprint 1130 N/A 1 YR IOR 5x9 NBD N/A 39K3134 202 1174540 Infoprint 1140 N/A 1 YR IOR 5x9 NBD N/A 39K3135 389 2044541 Infoprint 1410 MFP 002 1 YR IOR 5x9 NBD N/A 29R5698 200 1164545 Infoprint 1145 002 n02 dn2 1 YR IOR 5x9 NBD N/A 29R5652 715 4144547 Infoprint 1412 n02 1 YR IOR 5x9 NBD N/A 29R5720 58 344570 Scanner M20 1 YR IOR 5x9 NBD N/A 39K3138 216 1264871 M22 MFP Option 001 1 YR IOR 5x9 NBD N/A 29R5695 193 1124880 Scanner M25 1 YR IOR 5x9 NBD N/A 39K3138 216 1264881 M26 MFP Option 001 1 YR IOR 5x9 NBD N/A 29R5695 193 1124885 M30 MFP Option 001 1 YR IOR 5x9 NBD N/A 29R5697 373 2164890 M35 MFP Option 001 1 YR IOR 5x9 NBD N/A 29R5697 373 2164895 M32 Option 001 1 YR IOR 5x9 NBD N/A 29R5696 366 2124920 Infoprint Color XXX 1 YR IOR 5x9 NBD N/A 29R5653 897 519

12204921 Infoprint Color 002 n02 dn2 1 YR IOR 5x9 NBD N/A 29R5692 772 446

1354 n08 dn84922 Infoprint 1222 d02 dn2 1 YR IOR 5x9 NBD N/A 29R5687 137 794924 Infoprint Color 1454 n02 dn2 1 YR IOR 5x9 NBD Msp N/A 38R3160 1440 8394924 Infoprint Color 1464 n02 dn2 1 YR IOR 5x9 NBD Msp N/A 39K3129 1440 8394928 Infoprint Color 005 n05 1 YR IOR 5x9 NBD N/A 29R5693 1217 704

13574929 Infoprint Color 002 n02 1 YR IOR 5x9 NBD N/A 29R5686 1104 639

12284934 Infoprint Color n02 1 YR IOR 5x9 NBD N/A 29R5719 518 302

1334

Machine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £PR11

6PR114PR115PR118PR119PR120PR121PR194PR127PR189PR180

PR190PR126PR128

PR129PR132PR191PR192PR136PR122PR158PR195PR133PR195PR133PR135PR135PR134PR123

PR130

PR125PR184PR188PR131

PR124

PR157

IBM INDUSTRIAL PRINTERSServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS02-0137.

ServicePac Desciption Pac No

4230 Impact Matrix XX1 4 YR IOR 5x9 NBD PR160 N/A 38R3154 1176Printer 3 YR IOR 5x9 NBD PR01 13J9876 N/A 950

3 YR IOR 5x9 NBD PR01 N/A 38R3153 9472 YR IOR 5x9 NBD PR159 N/A 38R3152 535

4230 Impact Matrix XX2 XX3 4 YR IOR 5x9 NBD PR162 N/A 38R3157 1525Printer 3 YR IOR 5x9 NBD PR02 13J9876 N/A 1250


4232 Impact Dot 001 3 YR IOR 5x9 NBD PR01 13J9875 N/A 950Matrix Printer

4232 Impact Dot 302 4 YR IOR 5x9 NBD PR160 N/A 38R3154 11763 YR IOR 5x9 NBD PR01 N/A 38R3153 947

Matrix Printer 2 YR IOR 5x9 NBD PR159 N/A 38R3152 5354247 Serial Matrix 001 3 YR IOR 5x9 NBD PR02 13J9876 N/A 1250

Printer4247 Serial Matrix A00 3 YR IOR 5x9 NBD PR01 13J9875 N/A 950

Printer4247 Serial Matrix 003 4 YR IOR 5x9 NBD PR166 N/A 38R3163 1623

Printer 3 YR IOR 5x9 NBD PR20 87H8618 N/A 10003 YR IOR 5x9 NBD PR20 N/A 38R3162 13062 YR IOR 5x9 NBD PR165 N/A 38R3161 739

4247 Serial Matrix V03 4 YR IOR 5x9 NBD PR168 N/A 38R3166 1757Printer 3 YR IOR 5x9 NBD PR34 61P7327 N/A 1186


4400 Thermal Label 004 4 YR IOR 5x9 NBD PR170 N/A 38R3181 14703 YR IOR 5x9 NBD PR18 14J1460 N/A 890

Printer 3 YR IOR 5x9 NBD PR18 N/A 38R3180 11832 YR IOR 5x9 NBD PR169 N/A 38R3179 669





6400 Line Matrix 050 P50 3 YR IOR 5x9 NBD PR03 13J9878 N/A 2200Printer

6400 Line Matrix 010 P10 3 YR IOR 5x9 NBD PR04 13J9879 N/A 2700Printer

6400 Line Matrix 015 3 YR IOR 5x9 NBD PR05 13J9880 N/A 3650Printer

6400 Line Matrix 020 3 YR IOR 5x9 NBD PR32 29P0379 N/A 3037Printer

6400 Line Matrix i05 i5P 4 YR IOR 5x9 NBD PR77 14R1503 N/A 23674 YR IOR 5x9 NBD PR77 N/A 38R3169 2357

Printer 3 YR IOR 5x9 NBD PR37 61P7598 N/A 16603 YR IOR 5x9 NBD PR37 N/A 38R3168 18972 YR IOR 5x9 NBD PR73 14R1502 N/A 10822 YR IOR 5x9 NBD PR73 N/A 38R3167 1006

Machine Type

Product Description

Machine Model

HPAC Part Number

Epac Part Number

List Price $US

IBM INDUSTRIAL PRINTERSServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS02-0137.

ServicePac Desciption Pac NoMachine Type

Product Description

Machine Model

HPAC Part Number

Epac Part Number

List Price $US

6400 Line Matrix i10 i1P 4 YR IOR 5x9 NBD PR78 14R1506 N/A 3011Printer 2 YR IOR 5x9 NBD PR74 14R1505 N/A 1375

6400 Line Matrix i10 i1P 4 YR IOR 5x9 NBD PR78 N/A 38R3172 2990Printer 08P 3 YR IOR 5x9 NBD PR38 61P1505 N/A 2113


6400 Line Matrix i15 4 YR IOR 5x9 NBD PR79 14R1509 N/A 3858Printer 4 YR IOR 5x9 NBD PR79 N/A 38R3175 3829

3 YR IOR 5x9 NBD PR39 61P7600 N/A 27073 YR IOR 5x9 NBD PR39 N/A 38R3174 30932 YR IOR 5x9 NBD PR75 14R1508 N/A 17642 YR IOR 5x9 NBD PR75 N/A 38R3173 1649

6400 Line Matrix i20 i24 4 YR IOR 5x9 NBD PR80 14R1512 N/A 5086Printer 4 YR IOR 5x9 NBD PR80 N/A 38R3178 5048

3 YR IOR 5x9 NBD PR40 61P7601 N/A 35723 YR IOR 5x9 NBD PR40 N/A 38R3177 40822 YR IOR 5x9 NBD PR76 14R1511 N/A 23242 YR IOR 5x9 NBD PR76 N/A 38R3176 2167

6400 Line Matrix i2x 4 YR IOR 5x9 NBD PR80 14R1512 N/A 5086Printer 2 YR IOR 5x9 NBD PR76 14R1511 N/A 2324

6400 Line Matrix i2s 3 YR IOR 5x9 NBD PR40 61P7601 N/A 3572Printer 2 YR IOR 5x9 NBD PR76 N/A 38R3176 2324

IBM INDUSTRIAL PRINTERS MSpServicePacs for Hardware Maintenance (V051)For more information refer to PLET ZS02-0137.

Product Description ServicePac Desciption

4224 Matrix Printer 101 201 1 YR IOR 5x9 NBD N/A 29R5699 1049 6074224 Matrix Printer 102 202 1 YR IOR 5x9 NBD N/A 29R5700 1352 7824230 Impact Matrix Printer XX1 1 YR IOR 5x9 NBD N/A 29R5701 917 5304230 Impact Matrix Printer XX2 XX3 1 YR IOR 5x9 NBD N/A 29R5702 1230 7124232 Impac Dot Matrix Printer 302 1 YR IOR 5x9 NBD N/A 29R5703 811 4694247 Serial Matrix Printer 001 1 YR IOR 5x9 NBD N/A 29R5704 697 4034247 Serial Matrix Printer A00 1 YR IOR 5x9 NBD N/A 29R5705 697 4034247 Serial Matrix Printer 003 1 YR IOR 5x9 NBD N/A 29R5706 796 4604247 Serial Matrix Printer v03 1 YR IOR 5x9 NBD N/A 29R5707 830 4804400 Thermal Label Printer 004 1 YR IOR 5x9 NBD N/A 29R5708 751 4344400 Thermal Label Printer 006 1 YR IOR 5x9 NBD N/A 29R5709 892 5104400 Thermal Label Printer 008 1 YR IOR 5x9 NBD N/A 29R5710 1110 6426400 Line Matrix X4 X5 1 YR IOR 5x9 NBD N/A 29R5711 1061 614

Printer 1 YR IOR 7x24 NBD N/A 29R5715 1379 7986400 Line Matrix X8 X9 X10 1 YR IOR 5x9 NBD N/A 29R5712 1356 784

Printer 1 YR IOR 7x24 NBD N/A 29R5716 1763 10206400 Line Matrix X1X 1 YR IOR 5x9 NBD N/A 29R5713 1730 1001

Printer N/A 29R5717 2248 13016400 Line Matrix X2 1 YR IOR 5x9 NBD N/A 29R5714 2279 1319

Printer 1 YR IOR 7x24 NBD N/A 29R5718 2963 17156408 Line Matrix Printer 800 LPM 1 YR IOR 5x9 NBD N/A 38K3139 2927 CFP6412 Line Matrix Printer 1200 LPM 1 YR IOR 5x9 NBD N/A 38K3140 4098 CFP

Machine Type

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

List Price £PR13

7PR138PR139PR140PR141PR142PR143PR144PR145PR146PR147PR148PR149PR153PR150PR154PR151PR155PR152PR156PR196PR197

IBM ZEBRA TECHNOLOGIES CORPORATION PRINTERSServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS02-0137.


Y001 Z 90 Xi3 Plus 3 YR IOR 5x9 NBD PN09 14J0931 N/A 1800Y013 Z 140 Xi3 Plus 3 YR IOR 5x9 NBD PN010 14J0932 N/A 1900Y114 Z 140 Xi3 Plus 3 YR IOR 5x9 NBD PN010 14J0932 N/A 1900Y164 Z 90 Xi3 Plus 3 YR IOR 5x9 NBD PN09 14J0931 N/A 1800Y204 Stripe 600 3 YR IOR 5x9 NBD PN04 14J0927 N/A 1050Y195 Z 220 Xi3 Plus 3 YR IOR 5x9 NBD PN012 14J0959 N/A 2650Y197 Z 170 Xi3 Plus 3 YR IOR 5x9 NBD PN011 14J0933 N/A 2100Y198 Z4M 3 YR IOR 5x9 NBD PN05 14J0928 N/A 1150Y205 Z6M 3 YR IOR 5x9 NBD PN06 14J0960 N/A 1400Y206 Z 170 Xi3 Plus 3 YR IOR 5x9 NBD PN011 14J0933 N/A 2100Y207 S105 SL 3 YR IOR 5x9 NBD PN07 14J0929 N/A 1150

Machine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price $US

IBM CUTSHEET PRINTERSServicePacs for Hardware Maintenance (V068)For more information refer to PLET ZS04-0103.

Cutsheet Printers

Machine Type Product Description ServicePac Desciption Pac No

Printers with 3 Month Base Warranty2761 InfoPrint 001 4 YR IOR 5x11 NBD PR96 N/A 29R5145 10867*

2060ES-2075ES 4 YR IOR 7x24 NBD PR95 N/A 29R5144 14127*3 YR IOR 5x11 NBD PR92 N/A 29R5141 8677*3 YR IOR 7x24 NBD PR91 N/A 29R5140 12580*2 YR IOR 5x11 NBD PR88 N/A 29R5137 6955*2 YR IOR 7x24 NBD PR87 N/A 29R5136 9041*1 YR IOR 5x11 NBD PR198 N/A 39K3141 4320*1 YR IOR 7x24 NBD PR199 N/A 39K3142 5616*

2775 InfoPrint 001 4 YR IOR 5x11 NBD PR96 N/A 29R5145 10867*2060ES-2075ES 4 YR IOR 7x24 NBD PR95 N/A 29R5144 14127*

3 YR IOR 5x11 NBD PR92 N/A 29R5141 8677*3 YR IOR 7x24 NBD PR91 N/A 29R5140 12580*2 YR IOR 5x11 NBD PR88 N/A 29R5137 6955*2 YR IOR 7x24 NBD PR87 N/A 29R5136 9041*1 YR IOR 5x11 NBD PR198 N 39K3141 4320*1 YR IOR 7x24 NBD PR199 N/A 39K3142 5616*


3 YR IOR 5x11 NBD PR94 N/A 29R5143 19354*3 YR IOR 7x24 NBD PR93 N/A 29R5142 25160*2 YR IOR 5x11 NBD PR90 N/A 29R5139 13910*2 YR IOR 7x24 NBD PR89 N/A 29R5138 18083*1 YR IOR 5x11 NBD PR200 N/A 39K3143 8640*1 YR IOR 7x24 NBD PR201 N/A 39K4144 11232*



Machine Model

HPAC Part Number

Epac Part Number

List Price $US

IBM CUTSHEET PRINTERSServicePacs for Hardware Maintenance (V068)For more information refer to PLET ZS04-0103.

Cutsheet Printers

Machine Type Product Description ServicePac Desciption Pac NoMachine Model

HPAC Part Number

Epac Part Number

List Price $US

Printers with 12 Month Base Warranty2761 InfoPrint 001 4 YR IOR 5x11 NBD PR108 N/A 29R5201 86949*

2060ES-2075ES 4 YR IOR 7x24 NBD PR107 N/A 29R5200 11302*3 YR IOR 5x11 NBD PR104 N/A 29R5197 7038*3 YR IOR 7x24 NBD PR103 N/A 29R5196 9149*2 YR IOR 7x24 NBD PR100 N/A 29R5193 3974*2 YR IOR 7x24 NBD PR99 N/A 29R5192 5167*1 YR IOR 5x11 NBD PR198 N/A 39K3141 4320*1 YR IOR 7x24 NBD PR199 N/A 39K3142 5616*






3 YR IOR 5x11 NBD PR106 N/A 29R5199 14075*3 YR IOR 7x24 NBD PR105 N/A 29R5198 18298*2 YR IOR 7x24 NBD PR102 N/A 29R5195 7948*2 YR IOR 7x24 NBD PR101 N/A 29R5194 10333*1 YR IOR 5x11 NBD PR200 N/A 39K3143 8640*1 YR IOR 7x24 NBD PR201 N/A 39K4144 11232*

IBM NETWORKING PRODUCTSServicePacs for Hardware Maintenance (V049)For more information refer to PLET ZS96-0164.

Product Description ServicePac Desciption Pac No

8224 Ethernet Stackable Hub 001 3 YR IOR 5x9 > 4 hr Resp NW02 87H9231 N/A 2408224 Ethernet Stackable Hub 002 3 YR IOR 5x9 > 4 hr Resp NW02 87H9231 N/A 2408226 Token Ring RJ45 8 Port Hub 001 3 YR IOR 5x9 > 4 hr Resp NW03 87H9232 N/A 3258228 Token Ring RJ45 8 Port Hub 001 3 YR IOR 5x9 > 4 hr Resp NW03 87H9232 N/A 3258230 Multistation Access Unit 013 / 213 3 YR IOR 5x9 > 4 hr Resp NW07 87H9236 N/A 9308239 Intelligent TR Hub 001 3 YR IOR 5x9 > 4 hr Resp NW04 87H9233 N/A 4508239 Token Ring Stackable Hub 002 3 YR IOR 5x9 > 4 hr Resp NW03 87H9232 N/A 3258270 LAN Switch 800 3 YR IOR 5x9 > 4 hr Resp NW10 87H9239 N/A 14908270 LAN Switch 600 3 YR IOR 5x9 > 4 hr Resp NW10 87H9239 N/A 14908271 Switch Ethernet LAN E 24 3 YR IOR 5x9 > 4 hr Resp NW03 87H9232 N/A 325

Machine Type

Machine Model

HPAC Part Number

Epac Part Number

List Price $US

150150203203581281203931931203

List Price £

MULTIVENDOR NETWORKING PRODUCTSServicePacs for Hardware Maintenance (V049)For more information refer to PLET ZS96-0164.

Product Description Machine Model ServicePac Desciption Pac No

C773-000 CISCO Router 761 N/A 3 YR IOR 5x9 > 4 hr Resp CS01 14J0992 N/A 260C779-000 CISCO Router 775 N/A 3 YR IOR 5x9 > 4 hr Resp CS01 14J0992 N/A 260C780-000 CISCO Router 776 N/A 3 YR IOR 5x9 > 4 hr Resp CS01 14J0992 N/A 260AL49-000 CISCO Router 1548 N/A 3 YR IOR 5x9 > 4 hr Resp CS01 14J0992 N/A 260C675-001 CISCO Router 1601 N/A 3 YR IOR 5x9 > 4 hr Resp CS02 14J0993 N/A 500C675-002 CISCO Router 1602 N/A 3 YR IOR 5x9 > 4 hr Resp CS02 14J0993 N/A 500C675-003 CISCO Router 1603 N/A 3 YR IOR 5x9 > 4 hr Resp CS02 14J0993 N/A 500C675-004 CISCO Router 1604 N/A 3 YR IOR 5x9 > 4 hr Resp CS03 14J0994 N/A 620C675-005 CISCO Router 1605 N/A 3 YR IOR 5x9 > 4 hr Resp CS03 14J0994 N/A 620AR76-424 CISCO Router C424 N/A 3 YR IOR 5x9 > 4 hr Resp CS04 14J1440 N/A 550

AP86-000 N/A 3 YR IOR 5x9 > 4 hr Resp CS04 14J1440 N/A 550

AP72-000 N/A 3 YR IOR 5x9 > 4 hr Resp CS06 14J1442 N/A 1000

AP72-00M N/A 3 YR IOR 5x9 > 4 hr Resp CS06 14J1442 N/A 1000

AQ52-024 N/A 3 YR IOR 5x9 > 4 hr Resp CS07 14J1443 N/A 1200

B585-000 N/A 3 YR IOR 5x9 > 4 hr Resp CS07 14J1443 N/A 1200

Machine Type

HPAC Part Number

Epac Part Number

List Price $US

CISCO Router C1924A

CISCO Router C2924XLA

CISCO Router C2924MXLA

CISCO Router 3524XLA

CISCO Router 3524XLEN

* Available in Austria, Belgium, Denmark, France(excluding overseas), Finland, Germany, Ireland, Sweden, Norway, South Africa and Switzerland

158158158158303303303376376CFP

CFP

CFP

CFP

CFP

CFP

List Price £

IBM Point-of-Sale (POS) PRODUCTSServicePacs for Hardware Maintenance (V048)


ServicePac Desciption Pac No

4614 4614 N-Scan ext. maintenance service 7 days 8.00-24.00 hrs UK01 14J0083 N/A 8204614 4614 + Scan ext. maintenance service 7 days 8.00-24.00 hrs UK02 14J0082 N/A 1047

4614 4614 N-Scan CR01 14J0905 N/A 5834614 4614 + Scan CR02 14J0906 N/A 705

4614 4614 No Scanner IR01 14J0892 N/A 820

4610 4610 with TP02 14J0971 N/A 357Scanner TP01 14J0970 N/A 341

4614 without scanner TP04 14J0973 N/A 718TP03 14J0972 N/A 685

4614 with scanner TP06 14J0975 N/A 861TP05 14J0974 N/A 822

4695 configuration TP08 14J0977 N/A 914TP07 14J0976 N/A 873

Machine Type

Product Description

Machine Model

HPAC Part Number

Epac Part Number

List Price $US

M/T 4614 ServicePac for Maintenance Services in U.K., see also PLET ZS98-0155

M/T 4614 ServicePac for Maintenance Services in Germany, see also PLET ZS98-0216ext. maintenance service 6 days 07.00-22.00

hrsext. maintenance service 6 days 07.00-22.00 hrs

M/T 4614 ServicePac for Maintenance Services in Ireland, see also PLET ZS98-0229ext. maintenance service 7 days 08.00-21.00

hrs

M/T 4610, 4614, 4695 ServicePac for Maintenance Services in France, see also PLET ZS99-0107ext. maintenance service 7 days 08.00-22.00

hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrs

* Available in Austria, Belgium, Denmark, France(excluding overseas), Finland, Germany, Ireland, Sweden, Norway, South Africa and Switzerland

509650

2541236

745

73932436429446558048334108348334

List Price £

M/T 4614 ServicePac for Maintenance Services in U.K., see also PLET ZS98-0155

M/T 4614 ServicePac for Maintenance Services in Germany, see also PLET ZS98-0216

M/T 4614 ServicePac for Maintenance Services in Ireland, see also PLET ZS98-0229

M/T 4610, 4614, 4695 ServicePac for Maintenance Services in France, see also PLET ZS99-0107

ServicePacs WDFM History

PAC No Pac Description Effective Date

Mobile ProductsPC05 87H8962 14J059 3 Yrs 48 hr courier 28.05.2001

PC06 N/A 14J1060 3 Yrs 48 hr Courier 06.07.2004

PC14 14J0401 14J1061 +24 Month Base Warranty Extension 06.07.2004



PC19 14J0824 14J1064 3 Yr IOR NBD 28.04.2001

PC44 14J1375 N/A 3 Yrs On-Site NBD 18.05.2004

PC44 N/A 14J1490 3 Yrs On-Site NBD 06.07.2004

PC45 14J1376 N/A 3 Yrs On-Site NBD 18.05.2004

HPAC Part Number

Epac Part Number

PC45 N/A 14J1491 3 Yrs On-Site NBD 18.05.2004

PC55 87H8397 N/A 3 Yrs Customer Carry In 18.05.2004

PC55 N/A 87H8403 3 Yrs Customer Carry In 06.07.2004

PC56 87H8399 N/A 3 Yrs Courier Collect 18.05.2004

PC57 87H8401 N/A 3 Yrs Customer Carry In 18.05.2004

PC69 87H8512 87H8513 2 Yrs 47 hr Courier 06.07.2004

PC70 87H8503 87H8504 2 Yrs IOR NBD 06.07.2004

PC71 N/A 87H8507 2 Yrs 48 hr Courier 06.07.2004


TransNotePC86 N/A 87H8602 2 Yrs CCR 2nd Business Day 01.03.2005PC87 N/A 87H8604 3 Year CCR 2nd Business Day 01.03.2005PC88 N/A 87H8606 2 Yrs Courier Collect 01.03.2005PC89 N/A 87H8608 3 Yrs Courier Collect 01.03.2005


NetVista/ThinkCentrePC26 14J1226 14J1252 3 Yrs CCR 28.08.2001

PC40 14J1452 N/A 3 Yrs IOR NBD 18.05.2004

PC40 N/A 14J1488 3 Yrs IOR NBD 06.07.2004

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

PC41 14J1453 14J1489 3 Yrs IOR NBD 01.03.2005PC58 14J1510 14J1511 3 Yrs IOR NBD 01.03.2005PC60 14J1519 14J1520 3 Yrs IOR NBD 01.03.2005PC65 14J1526 14J1527 3 Yrs IOR NBD 01.03.2005PC66 N/A 14J1536 3 Yrs IOR NBD 01.03.2005PC67 14J1541 14J1542 3 Yrs IOR NBD 01.03.2005PC68 14J1543 14J1544 3 Yrs IOR NBD 01.03.2005PC73 N/A 11N8436 3 Yrs IOR NBD 01.03.2005PC74 N/A 87H8538 3 Yrs IOR NBD 01.03.2005PC75 N/A 87H8545 3 Yrs IOR NBD 01.03.2005PC76 N/A 87H8547 3 Yrs IOR NBD 01.03.2005PC77 N/A 87H8549 3 Yrs IOR NBD 01.03.2005PC78 N/A 87H8551 3 Yrs IOR NBD 01.03.2005PC80 N/A 87H8555 3 Yrs IOR NBD 01.03.2005PC81 N/A 87H8557 3 Yrs IOR NBD 01.03.2005PC82 N/A 87H8559 3 Yrs IOR NBD 01.03.2005PC83 N/A 87H8585 3 Yrs IOR NBD 01.03.2005PC90 N/A 87H8589 3 Yrs IOR NBD 01.03.2005

PC107 61P7342 N/A 3 Yrs IOR 2nd Business Day 18.05.2004

PC107 N/A 61P7258 3 Yrs IOR 2nd Business Day 06.07.2004

PC107 N/A 61P7258 3 Yrs IOR 2nd Business Day 21.06.2005


VisualsMN01 14J1432 N/A 3 Yrs IOE NBD 18.05.2004MN02 14J1433 N/A 3 Yrs IOE NBD 18.05.2004MN03 14J1439 14J1487 3 Yrs IOE NBD 01.03.2005MN04 14J1537 14J1538 3 Yrs IOE NBD 18.05.2004MN05 14J1539 14H1540 3 Yrs IOE NBD 18.05.2004MN06 N/A 87H8561 1 Yr IOE NBD 01.03.2005MN07 N/A 87H8563 2 Yr IOE NBD 18.05.2004MN08 N/A 87H8567 1 Yr IOE NBD 18.05.2004MN09 N/A 87H8569 2 Yr IOE NBD 01.03.2005MN10 N/A 87H8587 1 Yr IOE NBD 18.05.2004MN11 N/A 87H8571 2 Yr IOE NBD 18.05.2004


xSeriesPC07 72H9988 14J1070 3 Yrs IOR 7x24x4 06.07.2004PC08 72H9989 14J1071 3 Yrs IOR 7x24x4 06.07.2004

PC15 14J0528 14J1074 3 Yrs IOR 5x9x4 06.07.2004PC23 14J1223 14J1249 3 Yrs IOR NBD 18.05.2004PC24 14J1225 14J1250 3 Yrs IOR 5x9x4 18.05.2004PC25 14J1315 14J1251 3 Yrs IOR 7x24x4 18.05.2004PC28 14J1316 14J1322 3 Yrs IOR 7x24x4 06.07.2004PC29 14J1317 14J1323 3 Yrs IOR 7x24x4 06.07.2004PC30 14J1317 14J1324 3 Yrs IOR 7x24x4 06.07.2004PC31 14J1318 14J1484 3 Yrs IOR 5x9x4 06.07.2004PC32 14J1319 14J1483 3 Yrs IOR 5x9x4 06.07.2004PC33 14J1320 87H8444 3 Yrs IOR 5x9x4 06.07.2004PC36 14J1329 14J1331 3 Yrs IOR 7x24x4 06.07.2004PC37 14J1330 14J1482 3 Yrs IOR 7x24x4 06.07.2004PC46 14J1465 14J1473 3 Yrs IOR 5x9x4 06.07.2004

PC47 14J1466 14J1474 3 Yrs IOR 7x24x4 06.07.2004

PC52 14J1471 14J1479 3 Yrs IOR 5x9x4 06.07.2004PC53 14J1472 14J1480 3 Yrs IOR 7x24x4 06.07.2004

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

PC91 29P0267 N/A 3 Yrs IOR 7x24x4 18.05.2004

PC91 29P0267 N/A 3 Yrs IOR 7x24x4 06.08.2004

PC93 N/A 29P0264 3 Yrs IOR 5x9x4 18.05.2004PC94 87H8620 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC94 87H8620 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC95 87H8623 N/A 3 Yrs IOR 7x24x4 18.05.2004

PC95 87H8623 N/A 3 Yrs IOR 7x24x4 06.07.2004

PC98 N/A 61P7240 3 Yrs IOR 5x9x4 06.07.2004PC99 N/A 61P7242 3 Yrs IOR 7x24x4 06.07.2004

PC112 N/A 61P7345 3 Yrs IOR 5x9x4 12.04.2005PC113 N/A 61P7347 3 Yrs IOR 7x24x4 12.04.2005PC119 61P7423 N/A 3 Yrs IOR 5x9 NBD 18.05.2004

PC120 61P7426 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC121 61P7427 N/A 3 Yrs IOR 7x24x4 18.05.2004

PC122 61P7453 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC122 61P7453 N/A 3 Yrs IOR 5x9x4 06.07.2004

PC123 61P7454 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC124 61P7455 N/A 3 Yrs IOR 7x24x4 18.05.2004

PC124 N/A 61P7418 3 Yrs IOR 7x24x4 06.07.2004

PC125 61P7424 N/A 3 Yrs IOR 5x9 NBD 18.05.2004PC142 N/A 61P7619 3 Yrs IOR 5x9x4 06.07.2004

21.06.2005PC145 N/A 61P7625 3 Yrs IOR 5x9x4

21.06.2005PC150 N/A 61P7662 1Yr On-Site 7x24x4hr Target Msp May-05

PC151 N/A 61P7663 1Yr On-Site 9x5x4hr Target Msp May-05

PC156 N/A 61P7668 1Yr On-Site 7x24x4hr Target Msp May-05PC157 N/A 61P7669 1Yr On-Site 9x5x4hr Target Msp May-05PC165 N/A 98P2377 4 Yrs IOR 5x9x4 06.07.2004

PC166 N/A 96P2379 4 Yrs IOR 7x24x4 06.07.2004

PC167 N/A 96P2381 5 Yrs IOR 5x9x4 06.07.2004

PC168 N/A 96P2383 5 Yrs IOR 7x24x4 06.07.2004

PC173 N/A 29P2393 4 Yrs IOR 5x9x4 06.06.2004

PC174 N/A 96P2395 4 Yrs IOR 7x24x4 06.06.2004

PC175 N/A 96P2397 5 Yrs IOR 5x9x4 06.06.2004

PC176 N/A 96P2399 5 Yrs IOR 7x24x4 06.06.2004

PC177 N/A 96P2401 4 Yrs IOR 5x9x4 06.06.2004

PC178 N/A 96P2403 4 Yrs IOR 7x24x4 06.06.2004

06.07.2004 21.06.2005

PC179 N/A 96P2405 5 Yrs IOR 5x9x4 06.06.2004

PC180 N/A 96P2507 5 Yrs IOR 7x24x4 06.06.2004

PC187 N/A 96P2648 4 Yrs IOR NBD 06.07.2004PC188 N/A 96P2650 5 Yrs IOR NBD 06.07.2004PC193 N/A 96P2660 4 Yrs IOR 5x9x4 06.07.2004PC194 N/A 96P2662 5Yrs IOR 5x9X4 06.07.2004PC195 N/A 96P2664 4 Yrs IOR 7x24x4 06.07.2004PC196 N/A 96P2666 5 Yrs IOR 7x24x4 06.07.2004


xSeries OptionsPC38 14J1367 N/A 3 Yrs IOR 5x9x4 18.05.2004

PC39 14J1368 N/A 3 Yrs IOR 7x24x4 18.05.2004

Pac No ServicePac Description Effective Date

AS400AS02 14J0808 N/A Model 170 05.11.2002AS03 14J0809 N/A Model 170 05.11.2002AS04 14J0810 N/A Model 170 05.11.2002AS05 14J0811 N/A Model 170 05.11.2002AS06 14J0812 N/A Model 170 05.11.2002AS13 14J0833 N/A Model 170 05.11.2002AS20 14J0862 N/A Model 170 05.11.2002AS21 14J0863 N/A Model 170 05.11.2002AS22 14J0864 N/A Model 170 05.11.2002AS23 14J0865 N/A Model 170 05.11.2002AS24 14J0866 N/A Maintenance Support Service 05.11.2002AS25 14J0882 N/A Model 170 05.11.2002AS26 14J0907 N/A Model 170 05.11.2002AS27 14J0908 N/A Model 170 05.11.2002AS28 14J0909 N/A Model 170 05.11.2002AS29 14J0910 N/A Model 170 05.11.2002AS30 14J0911 N/A Model 170 05.11.2002AS31 14J0912 N/A Model 170 05.11.2002AS32 14J0913 N/A Model 170 05.11.2002

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

AS33 14J0914 N/A Model 170 05.11.2002AS34 14J0915 N/A Model 170 05.11.2002AS35 14J0916 N/A Model 170 05.11.2002AS36 14J0995 N/A Model 720 05.11.2002AS37 14J0996 N/A Model 720 05.11.2002AS38 14J0997 N/A Model 720 05.11.2002AS39 14J0998 N/A Model 720 05.11.2002AS40 14J0999 N/A Model 720 05.11.2002AS41 14J1000 N/A Model 720 05.11.2002AS42 14J1001 N/A Model 720 05.11.2002AS43 14J1002 N/A Model 720 05.11.2002AS44 14J1003 N/A Model 730 05.11.2002AS45 14J1004 N/A Model 730 05.11.2002AS46 14J1005 N/A Model 730 05.11.2002AS47 14J1006 N/A Model 730 05.11.2002AS48 14J1007 N/A Model 730 05.11.2002AS49 14J1008 N/A Model 730 05.11.2002AS50 14J1009 N/A Model 730 05.11.2002AS51 14J1010 N/A Model 730 05.11.2002AS52 14J1011 N/A Model 740 05.11.2002AS53 14J1012 N/A Model 740 05.11.2002AS54 14J1013 N/A Model 740 05.11.2002AS55 14J1014 N/A Model 740 05.11.2002AS56 14J1015 N/A Model 170 05.11.2002AS57 14J1016 N/A Model 170 05.11.2002AS58 14J1017 N/A Model 170 05.11.2002AS59 14J1018 N/A Model 170 05.11.2002AS60 14J1019 N/A Model 720 05.11.2002AS61 14J1020 N/A Model 720 05.11.2002AS62 14J1021 N/A Model 720 05.11.2002AS63 14J1022 N/A Model 720 05.11.2002AS64 14J1023 N/A Model 720 05.11.2002AS65 14J1024 N/A Model 720 05.11.2002AS66 14J1025 N/A Model 720 05.11.2002AS67 14J1025 N/A Model 720 05.11.2002AS68 14J1033 N/A Model 720 05.11.2002AS69 14J1034 N/A Model 720 05.11.2002AS70 14J1035 N/A Model 720 05.11.2002AS71 14J1036 N/A Model 720 05.11.2002AS72 14J1037 N/A Model 720 05.11.2002AS73 14J1038 N/A Model 730 05.11.2002AS74 14J1039 N/A Model 730 05.11.2002AS75 14J1040 N/A Model 730 05.11.2002AS76 14J1041 N/A Model 730 05.11.2002

AS77 14J1042 N/A Model 730 05.11.2002AS78 14J1043 N/A Model 730 05.11.2002AS79 14J1045 N/A Model 730 05.11.2002AS80 14J1046 N/A Model 730 05.11.2002AS81 14J1047 N/A Model 730 05.11.2002AS82 14J1048 N/A Model 730 05.11.2002AS83 14J1049 N/A Model 730 05.11.2002AS84 14J1050 N/A Model 730 05.11.2002AS85 14J1051 N/A Model 730 05.11.2002AS86 14J1052 N/A Model 730 05.11.2002AS87 14J1053 N/A Model 730 05.11.2002AS88 14J1054 N/A Model 740 05.11.2002AS89 14J1055 N/A Model 740 05.11.2002AS90 14J1056 N/A Model 740 05.11.2002AS91 14J1057 N/A Model 740 05.11.2002AS95 14J1284 N/A Model 170 05.11.2002AS96 14J1285 N/A Model 170 05.11.2002AS97 14J1286 N/A Model 170 05.11.2002

AS100 14J1289 N/A Model 170 05.11.2002AS101 14J1290 N/A Model 170 05.11.2002AS102 14J1291 N/A Model 170 05.11.2002


CSU InstallationsN/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003

HPAC Part Number

Epac Part Number

N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0417 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0418 N/A Installation 14.10.2003N/A 29P0419 N/A Installation 14.10.2003N/A 29P0419 N/A Installation 14.10.2003


PrinterPN01 14J0924 N/A 3yr IOR NBD 28.01.2003PN02 14J0926 N/A 3yr IOR NBD 28.01.2003PN03 14J0925 N/A 3yr IOR NBD 28.01.2003PC08 14J0930 N/A 3yr IOR NBD 28.01.2003PR12 14J0858 N/A 3yr IOR NBD 31.12.2002PR13 14J0985 N/A 3yr IOR NBD 31.12.2002PR14 14J1275 N/A 3yr IOR NBD 26.07.2002PR15 14J1421 N/A 3yr IOR NBD 12.09.2002PR19 14J1552 N/A 3yr IOR NBD 31.12.2002PR31 29P0378 N/A 3yr IOR NBD 28.04.2004


NetworkingNW01 87H9230 N/A 3yr IOR 4hr or less reps 28.10.2001NW05 87H9234 N/A 3yr IOR 4hr or less reps 28.10.2001

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

NW06 87H9235 N/A 3yr IOR 4 hr or less reps 28.10.2001NW08 87H9237 N/A 3yr IOR 4 hr or less reps 28.10.2001NW09 87H9238 N/A 3yr IOR 4 hr or less reps 28.10.2001NW11 87H9240 N/A 3yr IOR 4 hr or less reps 28.10.2001NW12 14J0084 N/A 3yr IOR 4 hr or less reps 28.10.2001NW14 14J0086 N/A 3yr IOR 4 hr or less reps 28.10.2001NW20 14J0092 N/A 3yr IOR 4 hr or less reps 28.10.2001NW22 14J0094 N/A 3yr IOR 4 hr or less reps 28.10.2001NW26 14J0098 N/A 3yr IOR 4 hr or less reps 28.10.2001NW27 14J0099 N/A 3yr IOR 4 hr or less reps 28.10.2001NW28 14J0100 N/A 3yr IOR 4 hr or less reps 28.10.2001NW29 14J0141 N/A 3yr IOR 4 hr or less reps 28.10.2001NW30 14J0142 N/A 3yr IOR 4hr or less reps 28.10.2001


Point of Sale (POS)PS01 14J1278 N/A Ext maintenance service 00.00.2000PS05 14J1279 N/A 7 day 08:00 - 24:-00 h 00.00.2000


Storage SD07 14J0425 N/A 3 Yr TBA


IBM Smoothstart Services Clustered ServersIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBAIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBAIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBAIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBAIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBAIS01 14J0853 N/A Installation of 2 servers sharing the same MT TBA


IBM Smoothstart Services PC ServersIS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBA

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

HPAC Part Number

Epac Part Number

IS03 14J0942 N/A Installation of 1 of the servers TBAIS03 14J0942 N/A Installation of 1 of the servers TBA


iSeries/AS400 productsAS92 14J1238 N/A 3 YR Maint Offering 4/28/2005AS93 14J1239 N/A 3 YR Maint Offering 4/28/2005AS94 14J1240 N/A 3 YR Maint Offering 4/28/2005AS98 14J1287 N/A 3 YR Maint Offering 4/28/2005AS99 14J1288 N/A 3 YR Maint Offering 4/28/2005

AS103 87H8460 N/A 3 YR Maint Offering 4/28/2005AS104 87H8461 N/A 3 YR Maint Offering 4/28/2005AS105 87H8462 N/A 3 YR Maint Offering 4/28/2005AS106 87H8463 N/A 3 YR Maint Offering 4/28/2005AS107 87H8464 N/A 3 YR Maint Offering 4/28/2005AS108 87H8465 N/A 3 YR Maint Offering 4/28/2005AS109 87H8466 N/A 3 YR Maint Offering 4/28/2005AS110 87H8467 N/A 3 YR Maint Offering 4/28/2005AS111 87H8468 N/A 3 YR Maint Offering 4/28/2005AS112 87H8469 N/A 3 YR Maint Offering 4/28/2005AS113 87H8470 N/A 3 YR Maint Offering 4/28/2005AS114 87H8471 N/A 3 YR Maint Offering 4/28/2005AS115* 87H8472 N/A 3 YR Maint Offering 4/28/2005AS116* 87H8473 N/A 3 YR Maint Offering 4/28/2005AS117* 87H8474 N/A 3 YR Maint Offering 4/28/2005AS118* 87H8475 N/A 3 YR Maint Offering 4/28/2005AS119* 87H8476 N/A 3 YR Maint Offering 4/28/2005AS120* 87H8477 N/A 3 YR Maint Offering 4/28/2005AS121* 87H8478 N/A 3 YR Maint Offering 4/28/2005AS122* 87H8479 N/A 3 YR Maint Offering 4/28/2005AS123* 87H8480 N/A 3 YR Maint Offering 4/28/2005AS124* 87H8481 N/A 3 YR Maint Offering 4/28/2005AS125* 87H8482 N/A 3 YR Maint Offering 4/28/2005AS126* 87H8483 N/A 3 YR Maint Offering 4/28/2005AS127* 87H8484 N/A 3 YR Maint Offering 4/28/2005AS128* 87H8485 N/A 3 YR Maint Offering 4/28/2005AS129* 87H8486 N/A 3 YR Maint Offering 4/28/2005AS130* 87H8487 N/A 3 YR Maint Offering 4/28/2005AS131* 87H8488 N/A 3 YR Maint Offering 4/28/2005AS132* 87H8489 N/A 3 YR Maint Offering 4/28/2005AS133* 87H8490 N/A 3 YR Maint Offering 4/28/2005AS134* 87H8491 N/A 3 YR Maint Offering 4/28/2005AS135* 87H8492 N/A 3 YR Maint Offering 4/28/2005

HPAC Part Number

Epac Part Number

AS136* 87H8493 N/A 3 YR Maint Offering 4/28/2005AS137* 87H8494 N/A 3 YR Maint Offering 4/28/2005AS138* 87H8495 N/A 3 YR Maint Offering 4/28/2005AS139* 87H8496 N/A 3 YR Maint Offering 4/28/2005AS140* 87H8497 N/A 3 YR Maint Offering 4/28/2005AS141* 87H8498 N/A 3 YR Maint Offering 4/28/2005AS142* 87H8499 N/A 3 YR Maint Offering 4/28/2005AS143* 87H8500 N/A 3 YR Maint Offering 4/28/2005AS144* 87H8501 N/A 3 YR Maint Offering 4/28/2005AS145 14J1523 N/A 3 YR Maint Offering 4/28/2005AS146 14J1524 N/A 3 YR Maint Offering 4/28/2005AS147 14J1525 N/A 3 YR Maint Offering 4/28/2005AS148* 29P0227 N/A 3 YR Maint Offering 4/28/2005AS149* 29P0228 N/A 3 YR Maint Offering 4/28/2005AS150* 29P0229 N/A 3 YR Maint Offering 4/28/2005AS151* 29P0230 N/A 3 YR Maint Offering 4/28/2005AS152* 29P0231 N/A 3 YR Maint Offering 4/28/2005AS153* 29P0232 N/A 3 YR Maint Offering 4/28/2005AS154* 29P0233 N/A 3 YR Maint Offering 4/28/2005AS155* 29P0234 N/A 3 YR Maint Offering 4/28/2005AS156* 29P0235 N/A 3 YR Maint Offering 4/28/2005AS157* 29P0236 N/A 3 YR Maint Offering 4/28/2005AS158* 29P0237 N/A 3 YR Maint Offering 4/28/2005AS159* 29P0238 N/A 3 YR Maint Offering 4/28/2005AS160* 29P0239 N/A 3 YR Maint Offering 4/28/2005AS161* 29P0240 N/A 3 YR Maint Offering 4/28/2005AS162* 29P0241 N/A 3 YR Maint Offering 4/28/2005AS163* 29P0242 N/A 3 YR Maint Offering 4/28/2005AS164* 29P0243 N/A 3 YR Maint Offering 4/28/2005AS165* 29P0244 N/A 3 YR Maint Offering 4/28/2005AS166* 29P0245 N/A 3 YR Maint Offering 4/28/2005AS167* 29P0246 N/A 3 YR Maint Offering 4/28/2005AS168* 29P0247 N/A 3 YR Maint Offering 4/28/2005AS169* 29P0248 N/A 3 YR Maint Offering 4/28/2005AS170* 29P0249 N/A 3 YR Maint Offering 4/28/2005AS172* 61P7645** N/A 3 YR Maint Offering 4/28/2005AS173 61P7646** N/A 3 YR Maint Offering 4/28/2005AS174 61P7647** N/A 3 YR Maint Offering 4/28/2005AS175 61P7648** N/A 3 YR Maint Offering 4/28/2005AS176 61P7649** N/A 3 YR Maint Offering 4/28/2005AS177 61P7650** N/A 3 YR Maint Offering 4/28/2005AS178 61P7651** N/A 3 YR Maint Offering 4/28/2005AS179 61P7652** N/A 3 YR Maint Offering 4/28/2005AS171 29P0250 N/A 3 YR Maint Offering 4/28/2005

AS180 6107653* N/A 3 YR Maint Offering 4/28/2005

pSeries/RS6000 products


RS6000RS06 14J0920 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS14 14J1233 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS20 14J1339 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS21 14J1340 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS22 14J1398 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS23 14J1399 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS24 14J1400 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS25 14J1401 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS34 14J1506 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS60 29P0402 N/A 3 YR IOR 5x9x4Hr 4/28/2005RS61 29P0403 N/A 3 YR IOR 5x9x4Hr 4/28/2005

pSeriesRS35 14J1555 N/A 3 YR Maint Offering 4/28/2005RS36 14J1556 N/A 3 YR Maint Offering 4/28/2005RS37 14J1557 N/A 3 YR Maint Offering 4/28/2005RS38 14J1558 N/A 3 YR Maint Offering 4/28/2005RS39 14J1559 N/A 3 YR Maint Offering 4/28/2005RS40 11N8581 N/A 3 YR Maint Offering 4/28/2005RS41 11N8582 N/A 3 YR Maint Offering 4/28/2005RS42* 87H8610 N/A 3 YR Maint Offering 4/28/2005RS43* 87H8611 N/A 3 YR Maint Offering 4/28/2005RS44* 87H8612 N/A 3 YR Maint Offering 4/28/2005RS45* 87H8613 N/A 3 YR Maint Offering 4/28/2005RS46* 87H8614 N/A 3 YR Maint Offering 4/28/2005RS47* 87H8615 N/A 3 YR Maint Offering 4/28/2005RS48* 87H8616 N/A 3 YR Maint Offering 4/28/2005RS49* 87H8617 N/A 3 YR Maint Offering 4/28/2005RS50* 29P0213 N/A 3 YR Maint Offering 4/28/2005RS51* 29P0214 N/A 3 YR Maint Offering 4/28/2005RS52* 29P0215 N/A 3 YR Maint Offering 4/28/2005RS53* 29P0216 N/A 3 YR Maint Offering 4/28/2005RS54* 29P0217 N/A 3 YR Maint Offering 4/28/2005RS55* 29P0218 N/A 3 YR Maint Offering 4/28/2005RS56* 29P0398 N/A 3 YR Maint Offering 4/28/2005RS57* 29P0399 N/A 3 YR Maint Offering 4/28/2005RS58 29P0400 N/A 3 YR Maint Offering 4/28/2005

HPAC Part Number

Epac Part Number

RS59 29P0401 N/A 3 YR Maint Offering 4/28/2005RS62* 61P7338 N/A 3 YR Maint Offering 4/28/2005RS63* 61P7339 N/A 3 YR Maint Offering 4/28/2005RS64* 61P7340 N/A 3 YR Maint Offering 4/28/2005RS65* 61P7341 N/A 3 YR Maint Offering 4/28/2005

RS66* ** 61P7428 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005

RS67* ** 61P7429 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005

RS68* ** 61P7430 N/A 3 YR Maint Offering 4/28/2005RS69* ** 61P7431 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005RS70* ** 61P7432 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005RS71* ** 61P7433 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005RS72* ** 61P7434 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS73* ** 61P7435 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005RS74* ** 61P7436 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005

RS75* 61P7401 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS76* 61P7402 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS77* 61P7403 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS78* 61P7404 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS79** 61P7362 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005

RS80** 61P7363 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005

RS81** 61P7397 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005RS82** 61P7398 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005RS83** 61P7399 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005RS84** 61P7400 N/A 1 YR Warranty Upgrade 7x24 SD 4/28/2005RS85** 61P7608 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005RS86** 61P7609 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005RS87** 61P7610 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005

RS88** 61P7611 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005

RS89* 61P7612 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS90* 61P7588 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS91* 61P7589 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS92* 61P7590 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS93* 61P7591 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS94* 61P7592 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS95* 61P7593 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS96* 61P7594 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005RS97* 61P7595 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005

ServicePacs WDFM History

Effective Date WDFM Description

Mobile Products28.05.2001 2609 Removal of Pac

26212651

06.07.2004 2644 Removal of Pac2645

06.07.2004 2609 Removal of Pac26212651

28.05.2001 2609 Removal of Pac26212651

28.04.2001 2609 Removal of Pac26212651

28.04.2001 2644 Removal of Pac2645

18.05.2004 1161 Hardcopy P/N's11711829238826282652265526562658268126842722

06.07.2004 1161 MT removed from Epac11712628265226552656

18.05.2004 1830 Hardcopy P/N's183223662371237326292647

Machine Type

2653265726592662267226822723


18.05.2004 1161 Hardcopy P/N's11711829238826282652265526562658268126842722


18.05.2004 1161 Hardcopy P/N's11711829238826282652265526562658268126842722

18.05.2004 1830 Hardcopy P/N's1832236623712373

264726532657265926622672268227232829

06.07.2004 1161 Removal of Pac11712628265226552656

06.07.2004 2628 Removal of Pac265226552656

06.07.2004 2629 Removal of Pac2647265326572662


TransNote01.03.2005 2675 Removal of Pac01.03.2005 2675 Removal of Pac01.03.2005 2675 Removal of Pac01.03.2005 2675 Removal of Pac


NetVista/ThinkCentre28.08.2001 2140 Removal of Pac

21422170

18.05.2004 Multiple Hardcopy P/N'sMachineTypes


Machine Type

Machine Type

63426343634463456349682368256831

01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac18.05.2004 6790 Hardcopy P/N's

67926794627481858187818983018303830583078319




Visuals18.05.2004 Multiple Hardcopy P/N's18.05.2004 Multiple Hardcopy P/N's01.03.2005 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac01.03.2005 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac18.05.2004 Multiple Removal of Pac


xSeries06.07.2004 8476 Removal of Pac06.07.2004 8659 Removal of Pac

866206.07.2004 8476 Removal of Pac18.05.2004 8477 Removal of Pac18.05.2004 8477 Removal of Pac18.05.2004 8477 Removal of Pac06.07.2004 8681 Removal of Pac06.07.2004 8664 Removal of Pac06.07.2004 8664 Removal of Pac06.07.2004 8665 Removal of Pac06.07.2004 8665 Removal of Pac06.07.2004 8666 Removal of Pac06.07.2004 8681 Removal of Pac06.07.2004 8666 Removal of Pac06.07.2004 8478 Removal of Pac

8479864586468657

06.07.2004 8478 Removal of Pac8479864586468657

06.07.2004 8682 Removal of Pac06.07.2004 8682 Removal of Pac

Machine Type

Machine Type

18.05.2004 8672 Hardcopy P/N's86748654


18.05.2004 8683 MT removed from Epac18.05.2004 8668 Hardcopy P/N's

86698685867186708676


18.05.2004 8668 Hardcopy P/N's86698685867186708676


06.07.2004 8481 MT removed from Epac06.07.2004 8481 MT removed from Epac12.04.2005 8827 Removal of Pac12.04.2005 8827 Removal of Pac18.05.2004 8480 Hardcopy P/N's

84828836

18.05.2004 8482 Hardcopy P/N's864086738836

18.05.2004 8482 Hardcopy P/N's864086738836

18.05.2004 8482 Hardcopy P/N's8640


18.05.2004 8647 Hardcopy P/N's8649

18.05.2004 8647 Hardcopy P/N's8649

06.07.2004 8647 MT removed from Epac

18.05.2004 8673 Hardcopy P/N's06.07.2004 8678 MT removed from Epac 21.06.2005 8832 Removal of Pac & 8832 moved to PC344 - 349

8678 MT removed from Epac 21.06.2005 8832 Removal of Pac & 8832 moved to PC344 - 349

May-05 8661 MT removed from Epac8662 MT removed from Epac

May-05 8661 MT removed from Epac8662 MT removed from Epac

May-05 8639 MT removed from EpacMay-05 8639 MT removed from Epac


06.07.2004 8478 Removal of Pac8479865786458646

06.07.2004 8478 Removal of Pac8479865786458646

06.07.2004 8478 Removal of Pac8479865786458646







06.07.2004 21.06.2005



06.07.2004 8647 MT removed from Epac06.07.2004 8647 MT removed from Epac06.07.2004 8647 MT removed from Epac06.07.2004 8647 MT removed from Epac06.07.2004 8647 MT removed from Epac06.07.2004 8647 MT removed from Epac


xSeries Options18.05.2004 3530 Removal of Pac

353135601740

18.05.2004 3530 Removal of Pac353135601740

Effective Date Machine Model

AS40005.11.2002 9406 FC215905.11.2002 9406 FC216005.11.2002 9406 FC216405.11.2002 9406 FC2164/218305.11.2002 9406 FC7101/710205.11.2002 9406 FC712805.11.2002 9406 FC215905.11.2002 9406 FC216005.11.2002 9406 FC216405.11.2002 9406 FC217605.11.2002 N/A N/A05.11.2002 9406 FC218305.11.2002 9406 FC2290/FC229805.11.2002 9406 FC2291/FC229905.11.2002 9406 FC229205.11.2002 9406 FC238505.11.2002 9406 FC238605.11.2002 9406 FC2290/229805.11.2002 9406 FC2291/2299

Machine Type

Machine Type

05.11.2002 9406 FC229205.11.2002 9406 FC238505.11.2002 9406 FC238605.11.2002 9406 FC2061-ICC150005.11.2002 9406 FC2061-ICC1501-150205.11.2002 9406 FC2062-ICC150005.11.2002 9406 FC 2062-ICC 1501-1502-150305.11.2002 9406 FC2063-ICC150005.11.2002 9406 FC2063 ICC 1502-1503-150405.11.2002 9406 FC2064-ICC150005.11.2002 9406 FC 2064 ICC 1502-1503-1504-150505.11.2002 9406 FC2065-ICC150605.11.2002 9406 FC 2065-ICC 1507-1508-150905.11.2002 9406 FC2066-ICC150605.11.2002 9406 FC2066 ICC 1507-1508-1509-151005.11.2002 9406 FC2067-ICC150605.11.2002 9406 FC2067-ICC150605.11.2002 9406 FC2068-ICC150605.11.2002 9406 FC2068 ICC 1508-1509-1510-151105.11.2002 9406 FC2069-ICC 151405.11.2002 9406 FC2069-ICC 1510-1511-151205.11.2002 9406 FC 2070-ICC 151405.11.2002 9406 FC 2070 ICC 1510-1511-1512-151305.11.2002 9406 FC 228905.11.2002 9406 FC 238805.11.2002 9406 FC228905.11.2002 9406 FC238805.11.2002 9406 FC2061/ICC150005.11.2002 9406 FC2061/ICC150105.11.2002 9406 FC2061/ICC150205.11.2002 9406 FC2062/ICC150005.11.2002 9406 FC2062/ICC150105.11.2002 9406 FC2062/ICC1502/305.11.2002 9406 FC2063/ICC150005.11.2002 9406 FC2063/ICC1502/305.11.2002 9406 FC2063/ICC150405.11.2002 9406 FC2064/ICC150005.11.2002 9406 FC2064/ICC1502/305.11.2002 9406 FC2064/ICC150405.11.2002 9406 FC2064/ICC150505.11.2002 9406 FC2065/ICC150605.11.2002 9406 FC2065/ICC1507/805.11.2002 9406 FC2065/ICC150905.11.2002 9406 FC2066/ICC1506

05.11.2002 9406 FC2066/IC1507/805.11.2002 9406 FC2066/ICC150905.11.2002 9406 FC2066/ICC151005.11.2002 9406 FC2067/ICC150605.11.2002 9406 FC2067/ICC150805.11.2002 9406 FC2067/ICC150905.11.2002 9406 FC2067/ICC510/1105.11.2002 9406 FC2068/ICC150605.11.2002 9406 FC2068/ICC150805.11.2002 9406 FC2068/ICC150905.11.2002 9406 FC2068/ICC1510/1105.11.2002 9406 FC2069/ICC151405.11.2002 9406 FC2069/ICC1510..1205.11.2002 9406 FC20070/ICC151405.11.2002 9406 FC2070/ICC1510..1305.11.2002 9406 FC240705.11.2002 9406 FC240805.11.2002 9406 FC240905.11.2002 9406 FC240705.11.2002 9406 FC240805.11.2002 9406 FC2409


CSU Installations14.10.2003 9406 AS 400/15014.10.2003 9406 AS 400/17014.10.2003 9406 AS 400/27014.10.2003 9406 AS 400/25014.10.2003 9406 AS 400/82014.10.2003 9406 iSeries 80014.10.2003 9406 iSeries 81014.10.2003 9406 iSeries 82514.10.2003 7043 RS 6000/15014.10.2003 7044 RS 6000/17014.10.2003 4044 RS 6000/27014.10.2003 7046 RS 6000/B5014.10.2003 7028 RS 6000/6E114.10.2003 7028 RS 6000/6E414.10.2003 2104 ext.Disk, All Models14.10.2003 2106 ext.Disk, All Models14.10.2003 3447 Tape Library All Models14.10.2003 3580 Tape Device, All Models14.10.2003 3581 Tape Device, All Models

Machine Type

14.10.2003 4125 Disk Device All Models14.10.2003 5194 Disk Device All Models14.10.2003 5187 NAS Product All Models14.10.2003 7133 Ext Disk All D1114.10.2003 7139 All Models14.10.2003 7190 All Models14.10.2003 7204 Ext Disk All Models14.10.2003 7205 Tape Device All Models14.10.2003 7206 Tape Device All Models14.10.2003 7207 Tape Device All Models14.10.2003 7208 Tape Device All Models14.10.2003 7210 Ext Disk Device All Models14.10.2003 7334 All Models14.10.2003 9406 AS400/82014.10.2003 7025 RS 6000/6F014.10.2003 7025 RS 6000/6F114.10.2003 7026 RS 6000/B8014.10.2003 7028 RS 6000/6C114.10.2003 7028 RS 6000/6C414.10.2003 3534 Fibre Channel Hub All Models14.10.2003 3583 Tape Device, Standalone14.10.2003 3583 Tape Device w/FC 8006 (Rackmount)14.10.2003 7337 Tape Device All Models


Printer28.01.2003 Y105 N/A28.01.2003 Y203 N/A28.01.2003 Y127 N/A28.01.2003 Y196 N/A31.12.2002 4332 N/A31.12.2002 4332 N/A26.07.2002 4308 N/A12.09.2002 4322 N/A31.12.2002 4912 N/A28.04.2004 4870 N/A

4880 N/A


Networking28.10.2001 N/A N/A28.10.2001 N/A N/A

Machine Type

Machine Type

28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A28.10.2001 N/A N/A


Point of Sale (POS)00.00.2000 4695 POS00.00.2000 4695 POS + Print


Storage TBA 7205 Tape Lib311


IBM Smoothstart Services Clustered ServersTBA 8659 Netfinity 5000 - All ModelsTBA 8660 Netfinity 5500 - All ModelsTBA 8661 Netfinity 5500 M10 - All ModelsTBA 8662 Netfinity 5500 M20 - All ModelsTBA 8651 Netfinity 7000 - All ModelsTBA 8680 Netfinity 7000 M10 - All Models


IBM Smoothstart Services PC ServersTBA 8476 N'finity 3000 - All ModelsTBA 8644 N'finity 3500 - All ModelsTBA 8659 N'finity 5000 - All ModelsTBA 8660 N'finity 5500 - All ModelsTBA 8661 N'finity 5500 M10 - All ModelsTBA 8662 N'finity 5500 M20 - All Models

Machine Type

Machine Type

Machine Type

Machine Type

TBA 8651 N'finity 7000 - All ModelsTBA 8680 N'finity 7000 M10 - All Models


iSeries/AS400 products4/28/2005 9406 FC 5051 and 5055 4/28/2005 9406 FC 5052, 5057 and 50584/28/2005 9406 FC 5061, 5080, 5081, 5082 and 50834/28/2005 9406 FC 50654/28/2005 9406 FC 5101 or 5108 or 51184/28/2005 9406 250 FC 22954/28/2005 9406 250 FC 22964/28/2005 9406 270 FC 2248 ICC 15174/28/2005 9406 270 FC 2250 ICC 15164/28/2005 9406 270 FC 2250 ICC 15184/28/2005 9406 270 FC 2252 ICC 15164/28/2005 9406 270 FC 2252 ICC 15194/28/2005 9406 270 FC 2253 ICC 15164/28/2005 9406 270 FC 2253 ICC 15204/28/2005 9406 270 FC 2422 ICC 15164/28/2005 9406 270 FC 2423 ICC 15164/28/2005 9406 270 FC 2424 ICC 15164/28/2005 9406 820 FC 2395 ICC 15214/28/2005 9406 820 FC 2395 ICC 1522-1523-15244/28/2005 9406 820 FC 2396 ICC 15214/28/2005 9406 820 FC 2396 ICC 1522-1523-1524-15254/28/2005 9406 820 FC 2397 ICC 15214/28/2005 9406 820 FC 2397 ICC 1522-1523-1524-1525-15264/28/2005 9406 820 FC 2398 ICC 15214/28/2005 9406 820 FC 2398 ICC 1522-1523-1524-1525-1526-15274/28/2005 9406 820 FC 2425 ICC 15214/28/2005 9406 820 FC 2426 ICC 15214/28/2005 9406 820 FC 2427 ICC 15214/28/2005 9406 830 FC 2400 ICC 15314/28/2005 9406 830 FC 2400 ICC 1532-1533-1534-15354/28/2005 9406 830 FC 2402 ICC 15314/28/2005 9406 830 FC 2402 ICC 1532-1533-1534-1535-15364/28/2005 9406 830 FC 2403 ICC 15314/28/2005 9406 830 FC 2403 ICC 1532-1533-1534-1535-1536-15374/28/2005 9406 840 FC 2418 ICC 15404/28/2005 9406 840 FC 2418 ICC 1541-1542-1543-1544-1545-15464/28/2005 9406 840 FC 2420 ICC 15404/28/2005 9406

Machine Type

840 FC 2420 ICC 1541-1542-1543-1544-1545-1546-1547

4/28/2005 9406 FC 50334/28/2005 9406 FC 5034 or 5035 4/28/2005 9406 FC 5074 or 50944/28/2005 9406 FC 50774/28/2005 9406 FC 5079 or 52944/28/2005 9406 FC 71274/28/2005 9406 SB2 FC 23154/28/2005 9406 SB3 FC 23164/28/2005 9406 SB3 FC 23184/28/2005 9406 FC 7104 or 71164/28/2005 9406 FC 7123 or 71364/28/2005 9406 FC 5075 or 0595 or 50954/28/2005 9406 270 FC 2431 ICC 15184/28/2005 9406 270 FC 2432 ICC 15164/28/2005 9406 270 FC 2432 ICC 15194/28/2005 9406 270 FC 2434 ICC 15164/28/2005 9406 270 FC 2434 ICC 15204/28/2005 9406 270 FC 24524/28/2005 9406 270 FC 24544/28/2005 9406 820 FC 2435 ICC 15214/28/2005 9406 820 FC 2435 ICC 1522-1523-15244/28/2005 9406 820 FC 2436 ICC 15214/28/2005 9406 820 FC 2436 ICC 1522-1523-1524-15254/28/2005 9406 820 FC 2437 ICC 15214/28/2005 9406 820 FC 2437 ICC 1522-1523-1524-1525-15264/28/2005 9406 820 FC 2438 ICC 15214/28/2005 9406 820 FC 2438 ICC 1522-1523-1524-1525-1526-15274/28/2005 9406 820 FC 24564/28/2005 9406 820 FC 24574/28/2005 9406 820 FC 24584/28/2005 9406 820 FC 01504/28/2005 9406 820 FC 01514/28/2005 9406 820 FC 01524/28/2005 9406 840 FC 2461 ICC 15404/28/2005 94064/28/2005 9406 800 FC 2463 Package 74004/28/2005 9406 800 FC 2464 Package 74084/28/2005 9406 810 FC 2466 Package 74074/28/2005 9406 810 FC 2466 Package 74094/28/2005 9406 810 FC 2467 Package 74104/28/2005 9406 810 FC 2467 Package 74124/28/2005 9406 810 FC 2469 Package 74284/28/2005 9406 810 FC 2469 Package 74304/28/2005 9406 FC 5078 or 0578 or 0578 or 5078

840 FC 2461 ICC 1541-1542-1543-1544-1545-1546-1547-1548

4/28/2005 9406 iSeries FC 7124

pSeries/RS6000 productsEffective Date Machine Model

RS60004/28/2005 7043 1504/28/2005 7043 1504/28/2005 7046 B504/28/2005 7044 1704/28/2005 7044 270 (1 Way 1x FC 4361)4/28/2005 7044 270 (2 Way 1x FC 4362/4365)4/28/2005 7044 270 (3 Way 1x FC 4361 and 1x FC 4362/4365)4/28/2005 7044 270 (4 Way 2x FC 4362/4365)4/28/2005 7014 T00 & T42 (Rack)4/28/2005 7044 270 (2 Way FC 4366)4/28/2005 7044 270 (4Way 2x FC 4366)

pSeries4/28/2005 640 B80 (1 Way) 4/28/2005 640 B80 (2 Way FC 4362)4/28/2005 640 B80 (4 Way FC 4362x2)4/28/2005 640 B80 (2 Way FC 4365)4/28/2005 640 B80 (4 Way FC 4365x2)4/28/2005 640 B80 (3 Way FC 4361+4362)4/28/2005 640 B80 (3 Way FC 4361+4365)4/28/2005 6204/28/2005 6204/28/2005 6204/28/2005 6204/28/2005 6604/28/2005 6604/28/2005 6604/28/2005 6604/28/2005 620 6F0/6F1 (1 Way 450MHz FC 5201) 4/28/2005 620 6F0/6F1 (2 Way 450MHz FC 5202)4/28/2005 620 6F0/6F1 (4 Way 450MHz FC 5204)4/28/2005 660 6H9/6H1 (1 Way 450MHz FC 5201) 4/28/2005 660 6H0/6H1 (2 Way 450MHz FC 5202)4/28/2005 660 6H0/6H1 (4 Way 450MHz FC 5204)4/28/2005 6104/28/2005 6104/28/2005 640 B80 (2 Way FC 4366)

Machine Type

6F0/6F1 (1 Way 600MHz FC 5211) OR (1 Way 750MHz FC 5215)pSeries - 6F0/6F1 (2 Way 600MHz FC 5212) OR (2 Way 750MHz FC 5217)6F0/6F1 (4 Way 600MHz FC 5214) OR (4 Way 750MHz FC 5219)6F1 (6 Way 668MHz FC 5216) Or (6 Way 750MHz FC 5221)6H0/6H1 (1 Way 600MHz FC 5211) (OR (1 Way750MHz FC 5215)6H0/6H1 (2 Way 600MHz FC 5212) OR (2 Way 750MHz FC 5217)6H0/6H1 (4 Way 600MHz FC 5214) OR (4 Way 750MHz FC 5219)6H1 (6 Way 668MHz FC 5216) OR (6 Way 750MHz FC 5221)

6C1/6E1 (1 Way 375 MHz or 1 Way 450MHz FC 5300 OR FC 53096C1/6E1 (2 Way 375 MHz or 1 Way 450MHz 2x FC 5300 or 2x FC5309)

4/28/2005 640 B80 (4Way FC 4366x2)4/28/2005 610 6C1/6E1 (1 Way 333 MHz FC 5322)4/28/2005 610 6C1/6E1 (2 Way 333 MHz 2x FC 5322)4/28/2005 9112 Mod. 265 (1 Way 450 MHz 1x FC 5323)4/28/2005 9112 Mod. 265 (2 Way 450 MHZ 2x FC 5323)4/28/2005 630 p630 6C4/6E4, 1Way 1.0 Ghz FC 5131

630 or 1 Way 1.45 Ghz FC 51264/28/2005 630 p630 6C4/6E4, 1Way 1.0 Ghz FC 5131

630 or 1 Way 1.45 Ghz FC 51264/28/2005 630 B80 (3 Way FC 4361+4365)4/28/2005 6304/28/2005 6304/28/2005 6304/28/2005 6304/28/2005 630 p630 6C4/6E4, 4Way 1.0 Ghz 2x FC 5132 4/28/2005 630 or 4 Way 2x 1.45 Ghz FC 51274/28/2005 7315 C014/28/2005 7311 D204/28/2005 7311 D104/28/2005 7039 651 IH P655 4Way 1.3 GHz4/28/2005 7038 7038 6M2 P650 2Way 1.2 GHz

7038 7038 6M2 P650 4Way 1.2 GHz7038 7038 6M2 P650 6Way 1.2 GHz7038 6M2 P650 8Way 1.2 GHz7038 6M2 P650 2Way 1.45 GHz7038 6M2 P650 4Way 1.45 GHz7038 6M2 P650 6Way 1.45 GHz7038 6M2 P650 8Way 1.45 GHz

4/28/2005 7038 7038 6M2 P650 2Way 1.2 GHz7038 7038 6M2 P650 4Way 1.2 GHz7038 7038 6M2 P650 6Way 1.2 GHz7038 6M2 P650 8Way 1.2 GHz7038 6M2 P650 2Way 1.45 GHz7038 6M2 P650 4Way 1.45 GHz7038 6M2 P650 6Way 1.45 GHz7038 6M2 P650 8Way 1.45 GHz

4/28/2005 7311 D104/28/2005 7311 D104/28/2005 7315 C014/28/2005 7315 C014/28/2005 7311 D204/28/2005 7311 D204/28/2005 7039 651 IH P655 4Way 1.3 GHz

7039 651 IH P655 8Way 1.1 GHz

p630 6C4/6E4, 1Way 1.0 Ghz FC 5131 or 1 Way 1.45 Ghz FC 5126p630 6C4/6E4, 2Way 1.0 Ghz FC 5132 or 2 Way 1.45 Ghz FC 5127p630 6C4/6E4, 2Way 1.0 Ghz FC 5132 or 2 Way 1.45 Ghz FC 5127pSeries p630 6C4/6E4, 4Way 1.0 Ghz 2x FC 5132 or 4 Way 2x 1.45 Ghz FC 5127

4/28/2005 7039 651 IH P655 4Way 1.3 GHz7039 651 IH P655 8Way 1.1 GHz

4/28/2005 7039 651 IH P655 8Way 1.1 GHz4/28/2005 7038 7038 6M2 P650 2Way 1.2 GHz4/28/2005 7038 7038 6M2 P650 4Way 1.2 GHz4/28/2005 7038 7038 6M2 P650 6Way 1.2 GHz4/28/2005 7038 6M2 P650 8Way 1.2 GHz4/28/2005 7038 6M2 P650 2Way 1.45 GHz4/28/2005 7038 6M2 P650 4Way 1.45 GHz4/28/2005 7038 6M2 P650 6Way 1.45 GHz4/28/2005 7038 6M2 P650 8Way 1.45 GHz

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