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IBM ServicePac Selection GuideNOVEMBER 2007

By clicking any of the below buttons, you will be taken to your preferred area.Hardware Warranty Enhancement and Post Warranty ServicePacs

xSeries I & p Series Storage PC Products

Software ServicePacs

ThinkpadPost Warranty

ThinkcentrePost Warranty

ThinkvisionPost Warranty

xSeries B

xSeries Post Warranty

xSeries Options A

xSeries Options B

OpenPower

Supportline for Microsoft

Supportline VMware IBM DIRECTOR

iSeries

pSeries Storage Post Warranty

xSeries A Storage

90 &180 Day Start up Support

xSeries Monitors

Information

Intellistation

IntellistationPost Warranty

DS6000 Extended Warranty

IBM ServicePac is non-returnable and non-refundable. Any exceptions to this can only be considered by IBM within a 30 day period from the date of ServicePac purchase

F16

IBM_USER:

IBM ServicePac Selection GuideNOVEMBER 2007

By clicking any of the below buttons, you will be taken to your preferred area.Hardware Warranty Enhancement and Post Warranty ServicePacs

PC Products Retail Printers

Definitions

ThinkpadPost Warranty

ThinkcentrePost Warranty

ThinkvisionPost Warranty

Remote Technical Support

IBM DIRECTOR

Workgroup Printers

Workgroup Printers PW

Industrial Printers

Industrial Printers PW

Cutsheet Printers

Point of Sale

Retail Store Systems

Thinkvantage

Intellistation

Withdrawn from Marketing

IntellistationPost Warranty

HP PrinterPost Warranty

Retail Store Systems Post Warranty

IBM ServicePac is non-returnable and non-refundable. Any exceptions to this can only be considered by IBM within a 30 day period from the date of ServicePac purchase

IBM ServicePac SELECTION GUIDE

For any queries please contact: Steve Nuttall at Steve Nuttall/UK/IBM@IBMGB or

Monsoor Alom at Monsoor Alom2/UK/IBM@IBMGB Olga Zacharewych at [email protected]

PLEASE NOTE: If you have received this Selection Guide as an attachement via email, please be aware that ServicePac pricing can change and the most up to date pricing can be found on the version stored on the internet.ServicePac Selection Guide: http://www.ibm.com/services/uk/index.wss/offering/its/a1024862

Entries highlighted in blue are new additions or revisions to the previous version of the ServicePac Selection Guide Entries highlighted in red are marked for deletion, and will be removed in the next version of the ServicePac Selection GuideEntries highlighted in yellow are changes to existing information

Note : The customer must register the IBM ServicePac to activate the service. This will avoid any delay due to entitlement verification.

Registration WebSite for Hardware ServicePacs:

ServicePac Agreement:

ServicePacs are only valid for those countries where the service has been announced. Currently this includes most European countries. For the UK cover is restricted to UK mainland and Ireland only for certain ServicePacs. For taxation reasons, all ServicePac order(s) must be processed

and invoiced in the service provision country.

EPac part numbers are only available in the following countries:- Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Finland, France* "Excluding overseas territories", Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania,

Russia** "Only available within 100Km radius from the centre of Moscow", Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland (German), Turkey (these are fully operational using the English language) & United Kingdom.

http://www-1.ibm.com/services/servicepac/ControllerServlet.wss

http://www-5.ibm.com/services/europe/maintenance/pdf/sec3/uk-en-sprt-terms-2004.pdf

Hardware Maintenance Operational Guide: http://www-5.ibm.com/services/europe/maintenance/pdf/HWMOG_v3.15_UK.pdf

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http://www-1.ibm.com/services/servicepac/ControllerServlet.wss

http://www-5.ibm.com/services/europe/maintenance/pdf/sec3/uk-en-sprt-terms-2004.pdf

http://www-5.ibm.com/services/europe/maintenance/pdf/HWMOG_v3.15_UK.pdf

Definitions

PW Post Warranty PacsSBD Same Business DayNBD Next Business DayCFP Call for PriceTBA To be AnnouncedWDFM Withdrawn from Marketing ie no longer availableN/A Not available

A. Service Delivery Method (SDM)Customer Carry In Repair (CCR) - Repair activity performed at IBM Service CentreIf the product cannot be fixed with the help of remote support, the customer is responsible to disconnect and bring the failing machine to an IBM designated location (depot), then the machine is delivered by IBM to the Service Centre. When the product is repaired by IBM, the customer is then responsibleto take the machine back and reactivate it. Customer 'carry in' products are accepted during local depot opening hours (Monday to Friday) only.

IBM Courier Repair (ICR) ) - Repair activity performed at IBM Service CentreIf the product cannot be fixed with the help of remote support, an IBM designated courier will collect and bring back the repaired machine to the customer site.The customer is responsible to disconnect and reactivate the machine.

Customer On-site Exchange (COE)- Product exchanged by CustomerIf the product cannot be fixed with the help of remote support, a machine in good working order is sent to customer site for replacement by customer.The customer is responsible to disconnect, reactivate and return the replaced machine to IBM in accordance with IBM's instructions. If customer does not return the defective machine, if IBM so instructs, within 30 days of receipt of the replacement product, IBM may charge the customer for the replacement.

IBM Courier Exchange (ICE) – Product exchanged at Customer siteIf the product cannot be fixed with the help of remote support, the failing machine is exchanged for a machine in good working order by an IBM designated courier. The customer is responsible to disconnect and reactivate the machine.

IBM On-site Exchange (IOE) - Repair activity performed at Customer siteIf the product cannot be fixed with the help of remote support, the machine is exchanged for a machine in good working order by an IBM representative at customer site.

IBM On-site Repair (IOR) - Repair activity performed at Customer siteIBM will perform problem determination remotely. The customer is requested to work with IBM during problem determination and to perform those activites that IBM may request. The problem determination aim is to identify whether the problem resides with the customer's IBM machine or with other machinesor software. If the problem determination result is that the customer’s IBM machine is failing, and non-functional, then a service technician will bedispatched to arrive at the customer’s location within the next business day from the time the problem determination is finished. In all other cases the date and time for on-site intervention will be mutually agreed upon.

IBM On-site Repair Limited (IOL) - Repair activity performed at Customer site, excluding CRUsThe service is the same as for IOR but the customer is responsible for replacement of Tier 1 CRUs.

B. Coverage Hours description

5 days per week (Monday to Friday, excluding public & national holidays) by 9 hours

5x9x4 coverage : 5 days per week (Monday to Friday, excluding public & national holidays) by 9 hours in 4 (four) hour response time.

5x9 coverage :

The arrival of the service technician at the customer’s location takes place within four business hours from the time of problem determination is finished. It is determined from the time the problem determination is finished. If it is determined after 13:00 that On Site service is needed, customer can expectthe service technician to arrive the morning of the following business day. In all other cases the date and time for On Site intervention will be mutually agreed upon.The four hours response time is an average target and not a committed service level, neither for response time nor for problem resolution time.

5x11 coverage: 5 days per week (Monday to Friday, excluding public & national holidays) by 11 hours.

6x18 coverage: 6 days per week (Monday to Saturday, excluding public & national holidays) by 18 hours.

7x24 coverage : 7 days per week by 24 hours (365 days a year).

7x24x4 coverage : 7 days a week by 24 hours in 4 hour response time.The arrival of the service technician at the customer’s location takes place within four business hours from the time the problem determination is finished. In all other cases the date and time for On Site intervention will be mutually agreed upon.The four hours response time is an average target and not a committed service level, neither for response time nor for problem determination time.

If the product cannot be fixed with the help of remote support, the customer is responsible to disconnect and bring the failing machine to an IBM designated location (depot), then the machine is delivered by IBM to the Service Centre. When the product is repaired by IBM, the customer is then responsibleto take the machine back and reactivate it. Customer 'carry in' products are accepted during local depot opening hours (Monday to Friday) only.

If the product cannot be fixed with the help of remote support, an IBM designated courier will collect and bring back the repaired machine to the customer site.

If the product cannot be fixed with the help of remote support, a machine in good working order is sent to customer site for replacement by customer.The customer is responsible to disconnect, reactivate and return the replaced machine to IBM in accordance with IBM's instructions. If customer does not return the defective machine, if IBM so instructs, within 30 days of receipt of the replacement product, IBM may charge the customer for the replacement.

If the product cannot be fixed with the help of remote support, the failing machine is exchanged for a machine in good working order by an IBM designated courier.

If the product cannot be fixed with the help of remote support, the machine is exchanged for a machine in good working order by an IBM representative at

IBM will perform problem determination remotely. The customer is requested to work with IBM during problem determination and to perform those activites that IBM may request. The problem determination aim is to identify whether the problem resides with the customer's IBM machine or with other machinesor software. If the problem determination result is that the customer’s IBM machine is failing, and non-functional, then a service technician will bedispatched to arrive at the customer’s location within the next business day from the time the problem determination is finished. In all other cases

5 days per week (Monday to Friday, excluding public & national holidays) by 9 hours in 4 (four) hour response time.

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The arrival of the service technician at the customer’s location takes place within four business hours from the time of problem determination is finished. It is determined from the time the problem determination is finished. If it is determined after 13:00 that On Site service is needed, customer can expectthe service technician to arrive the morning of the following business day. In all other cases the date and time for On Site intervention will be mutually

The four hours response time is an average target and not a committed service level, neither for response time nor for problem resolution time.

The arrival of the service technician at the customer’s location takes place within four business hours from the time the problem determination is finished.

The four hours response time is an average target and not a committed service level, neither for response time nor for problem determination time.

IBM PC PRODUCTS - X SERIESServicePacs for Hardware maintenance (V031)

For further information refer to Plet ZS04-0154 or the Operational Guide www.ibm.com/services/Europe/maintenance

Base Warranty ServicePac Description Pac No e-pac p/n

8676 x335 3 Yr IOR 9x5x4hr Target PC274 29R5792 3033 Yr IOR 7x24x4hr Target PC275 29R5793 4314 Yr IOR 9x5x4hr Target PC276 29R5794 436

4 Yr IOR 7x24x4hr Target PC277 29R5795 6155 Yr IOR 9x5x4hr Target PC278 29R5796 650

Machine Type

Product Description

UK List Price £

3 Year IOR NBD

Click here to view Definitions

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Base Warranty ServicePac Description Pac No e-pac p/nMachine Type

Product Description

UK List Price £

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5 Yr IOR 7x24x4hr Target PC279 29R5797 8778677 Blade Chassis 3 Yr IOR 7x24x4hr Target PC139 61P7613 7208835 x325 1 Year IOR NBD 3 Yr IOR NBD PC213 14R1058 255

3 Yr IOR 9x5x4hr Target PC98 61P7240 3653 Yr IOR 7x24x4hr Target PC99 61P7242 496

4 Yr IOR NBD PC214 14R1060 4214 Yr IOR 9x5x4hr Target PC216 14R1064 533

4 Yr IOR 7x24x4hr Target PC217 14R1066 6995 Yr IOR NBD PC215 14R1062 538


8839 Blade HS40 3 Yr IOR 9x5x4hr Target PC260 29R5440 1953 Yr IOR 7x24x4hr Target PC261 29R5441 306

8842 Blade JS20 3 Yr IOR 9x5x4hr Target PC235 14R1653 4673 Yr IOR 7x24x4hr Target PC236 14R1654 5704 Yr IOR 9x5x4hr Target PC237 14R1655 619


5 Yr IOR 7x24x4hr Target PC240 14R1658 10568862 x365 3 Yr IOR 9x5x4hr Target PC223 14R1572 855



5 Yr IOR 7x24x4hr Target PC228 14R1577 26058870 x445 3 Yr IOR 9x5x4hr Target PC203 96P2878 1123



5 Yr IOR 7x24x4hr Target PC208 96P2888 4977

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD




4347 x3105 1 Year IOL NBD 3 Yr IOR NBD PC695 43X3833 913 Yr IOR 9x5x4hr Target PC696 43X3834 1613 Yr IOR 7x24x4hr Target PC697 43X3835 216

4 Yr IOR NBD PC698 43X3836 1444 Yr IOR 9x5x4hr Target PC699 43X3837 2444 Yr IOR 7x24x4hr Target PC700 43X3838 320





4363 x3200 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC720 43X3859 873 Yr IOR 7x24x4hr Target PC721 43X3860 1774 Yr IOR 9x5x4hr Target PC722 43X3861 2344 Yr IOR 7x24x4hr Target PC723 43X3862 3525 Yr IOR 9x5x4hr Target PC724 43X3863 3895 Yr IOR 7x24x4hr Target PC725 43X3864 492

4364 x3250 1 Year IOL NBD 3 Yr IOR NBD PC471 41W9116 1333 Yr IOR 9x5x4hr Target PC472 41W9117 2603 Yr IOR 7x24x4hr Target PC473 41W9118 329

4 Yr IOR NBD PC474 41W9119 2004 Yr IOR 9x5x4hr Target PC475 41W9120 3424 Yr IOR 7x24x4hr Target PC476 41W9121 445


4365 x3250 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC480 41W9125 723 Yr IOR 7x24x4hr Target PC481 41W9126 1534 Yr IOR 9x5x4hr Target PC482 41W9127 1784 Yr IOR 7x24x4hr Target PC483 41W9128 2815 Yr IOR 9x5x4hr Target PC484 41W9129 2815 Yr IOR 7x24x4hr Target PC485 41W9130 409

7141 x3850 3 Year IOL NBD 3 Yr On-Site 9x5x4hr Target PC812 46D4063 514Mabolas 3 Yr On-Site 7x24x4hr Target PC813 46D4064 818

4 Yr On-Site 9x5x4hr Target PC814 46D4065 10644 Yr On-Site 7x24x4hr Target PC815 46D4066 14285 Yr On-Site 9x5x4hr Target PC816 46D4067 1673

5 Yr On-Site 7x24x4hr Target PC817 46D4068 20787940 x3455 1 Year IOL NBD 3 Yr On-Site NBD PC686 43X3719 141

Pizzaro 3 Yr On-Site 9x5x4hr Target PC687 43X3720 288Refresh 3 Yr On-Site 7x24x4hr Target PC688 43X3721 372

4 Yr On-Site NBD PC689 43X3722 2064 Yr On-Site 9x5x4hr Target PC690 43X3723 345

4 Yr On-Site 7x24x4hr Target PC691 43X3724 5095 Yr On-Site NBD PC692 43X3725 269

5 Yr On-Site 9x5x4hr Target PC693 43X3726 4245 Yr On-Site 7x24x4hr Target PC694 43X3727 634

7941 x3455 3 Year IOL NBD 3 Yr On-Site 9x5x4hr Target PC805 46D4069 85Pizzaro 3 Yr On-Site 7x24x4hr Target PC806 46D4070 158Refresh 4 Yr On-Site 9x5x4hr Target PC807 46D4071 197

4 Yr On-Site 7x24x4hr Target PC808 46D4072 2655 Yr On-Site 9x5x4hr Target PC809 46D4073 299

Machine Type

Product Description

UK List Price £




Product Description

UK List Price £

5 Yr On-Site 7x24x4hr Target PC810 46D4074 3867969 x326 1 Year IOL NBD 3 Yr IOR NBD PC332 38R3672 222


4 Yr IOR NBD PC335 38R3675 3664 Yr IOR 9x5x4hr Target PC336 38R3676 4664 Yr IOR 7x24x4hr Target PC337 38R3677 604


7971 LS21 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC668 12X7051 1182 Way 3 Yr IOR 7x24x4hr Target PC669 12X7052 207

4 Yr IOR 9x5x4hr Target PC670 12X7053 2534 Yr IOR 7x24x4hr Target PC671 12X7054 3315 Yr IOR 9x5x4hr Target PC672 12X7055 3665 Yr IOR 7x24x4hr Target PC673 12X7056 457

7972 LS41 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC674 12X7057 1864 Way 3 Yr IOR 7x24x4hr Target PC675 12X7058 399

4 Yr IOR 9x5x4hr Target PC676 12X7059 4424 Yr IOR 7x24x4hr Target PC677 12X7060 6625 Yr IOR 9x5x4hr Target PC678 12X7061 7285 Yr IOR 7x24x4hr Target PC679 12X7062 986

7973 x3400 1 Year IOL NBD 3 Yr IOR NBD PC285 38R3486 1753 Yr IOR 9x5x4hr Target PC286 38R3487 3303 Yr IOR 7x24x4hr Target PC287 38R3488 379



7974 x3400 3 Years IOL 3 Yr IOR 9x5x4hr Target PC400 40M6919 112NBD CRU 3 Yr IOR 7x24x4hr Target PC401 40M6920 215

4 Yr IOR 9x5x4hr Target PC402 40M6921 2914 Yr IOR 7x24x4hr Target PC403 40M6922 4615 Yr IOR 9x5x4hr Target PC404 40M6923 4725 Yr IOR 7x24x4hr Target PC405 40M6924 683

7975 x3400 1 Year IOL NBD 3 Yr IOR NBD PC285 38R3486 1753 Yr IOR 9x5x4hr Target PC286 38R3487 3303 Yr IOR 7x24x4hr Target PC287 38R3488 379



7976 x3400 3 Years IOL 3 Yr IOR 9x5x4hr Target PC400 40M6919 112NBD CRU 3 Yr IOR 7x24x4hr Target PC401 40M6920 215







Product Description

UK List Price £


7981 Blade HS20 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC344 38R3840 1263 Yr IOR 7x24x4hr Target PC345 38R3841 1844 Yr IOR 9x5x4hr Target PC346 38R3842 2424 Yr IOR 7x24x4hr Target PC347 38R3843 3565 Yr IOR 9x5x4hr Target PC348 38R3844 3625 Yr IOR 7x24x4hr Target PC349 38R3845 540





7992 x326M 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC616 42V1162 1703 Yr IOR 7x24x4hr Target PC617 42V1163 2724 Yr IOR 9x5x4hr Target PC618 42V1164 4064 Yr IOR 7x24x4hr Target PC619 42V1165 5325 Yr IOR 9x5x4hr Target PC620 42V1166 6315 Yr IOR 7x24x4hr Target PC621 42V1167 786

7995 Blade HS21 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC739 44J8025 1243 Yr IOR 7x24x4hr Target PC740 44J8026 1824 Yr IOR 9x5x4hr Target PC741 44J8027 2354 Yr IOR 7x24x4hr Target PC742 44J8028 3005 Yr IOR 9x5x4hr Target PC743 44J8029 3435 Yr IOR 7x24x4hr Target PC744 44J8030 424

8480 x205 1 Year IOR NBD 3 Yr IOR NBD PC119 61P7391 1163 Yr IOR 9x5x4hr Target PC120 61P7392 2383 Yr IOR 7x24x4hr Target PC121 61P7393 318

4 Yr IOR NBD PC183 96P2640 2054 Yr IOR 9x5x4hr Target PC189 96P2652 3494 Yr IOR 7x24x4hr Target PC191 96P2656 457





8485 x206M 1 Year IOL NBD 3 Yr IOR NBD PC471 41W9116 1333 Yr IOR 9x5x4hr Target PC472 41W9117 2603 Yr IOR 7x24x4hr Target PC473 41W9118 329


5 Yr IOR NBD PC477 41W9122 2675 Yr IOR 9x5x4hr Target PC478 41W9123 445




Product Description

UK List Price £

5 Yr IOR 7x24x4hr Target PC479 41W9124 5718486 x100 1 Year IOL NBD 3 Yr IOR NBD PC486 41W9143 68

3 Yr IOR 9x5x4hr Target PC487 41W9144 1093 Yr IOR 7x24x4hr Target PC488 41W9145 142



8487 x206 3 Years IOR 3 Yr IOR 9x5x4hr Target PC382 40M6851 70NBD CRU 3 Yr IOR 7x24x4hr Target PC383 40M6852 153






8490 x206M 3 Years IOL NBD 3 Yr IOR 9x5x4hr Target PC480 41W9125 723 Yr IOR 7x24x4hr Target PC481 41W9126 1534 Yr IOR 9x5x4hr Target PC482 41W9127 1784 Yr IOR 7x24x4hr Target PC483 41W9128 2815 Yr IOR 9x5x4hr Target PC484 41W9129 2815 Yr IOR 7x24x4hr Target PC485 41W9130 409

8491 x306M 3 Years IOL NBD 3 Yr IOR 9x5x4hr Target PC480 41W9125 723 Yr IOR 7x24x4hr Target PC481 41W9126 1534 Yr IOR 9x5x4hr Target PC482 41W9127 1784 Yr IOR 7x24x4hr Target PC483 41W9128 2815 Yr IOR 9x5x4hr Target PC484 41W9129 2815 Yr IOR 7x24x4hr Target PC485 41W9130 409

8648 x226 1 Year IOR NBD 3 Yr IOR NBD PC285 38R3486 1753 Yr IOR 9x5x4hr Target PC286 38R3487 3303 Yr IOR 7x24x4hr Target PC287 38R3488 379






Product Description

UK List Price £







8720 Blade Chassis 3 Years IOR NBD 3 Yr IOR 7x24x4hr Target PC441 41C5918 8738730 Blade Chassis 3 Years IOR NBD 3 Yr IOR 7x24x4hr Target PC441 41C5918 8738832 Blade HS20 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC344 38R3840 126

3 Yr IOR 7x24x4hr Target PC345 38R3841 1844 Yr IOR 9x5x4hr Target PC346 38R3842 2424 Yr IOR 7x24x4hr Target PC347 38R3843 3565 Yr IOR 9x5x4hr Target PC348 38R3844 3625 Yr IOR 7x24x4hr Target PC349 38R3845 540




8837 x336 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC294 38R3450 2883 Yr IOR 7x24x4hr Target PC295 38R3451 4364 Yr IOR 9x5x4hr Target PC296 38R3452 4564 Yr IOR 7x24x4hr Target PC297 38R3453 5795 Yr IOR 9x5x4hr Target PC298 38R3454 5645 Yr IOR 7x24x4hr Target PC299 38R3455 794



8843 Blade HS20 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC344 38R3840 1263 Yr IOR 7x24x4hr Target PC345 38R3841 1844 Yr IOR 9x5x4hr Target PC346 38R3842 2424 Yr IOR 7x24x4hr Target PC347 38R3843 3565 Yr IOR 9x5x4hr Target PC348 38R3844 3625 Yr IOR 7x24x4hr Target PC349 38R3845 540

8844 Blade JS21 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC622 42V1196 1273 Yr IOR 7x24x4hr Target PC623 42V1197 1874 Yr IOR 9x5x4hr Target PC624 42V1198 2614 Yr IOR 7x24x4hr Target PC625 42V1199 3475 Yr IOR 9x5x4hr Target PC626 42V1200 3605 Yr IOR 7x24x4hr Target PC627 42V1201 512

8848 x326 1 Year IOR NBD 3 Yr IOR NBD PC332 38R3672 2223 Yr IOR 9x5x4hr Target PC333 38R3673 346




Product Description

UK List Price £

3 Yr IOR 7x24x4hr Target PC334 38R3674 4524 Yr IOR NBD PC335 38R3675 366



8849 x306M 1 Year IOL NBD 3 Yr IOR NBD PC471 41W9116 1333 Yr IOR 9x5x4hr Target PC472 41W9117 2603 Yr IOR 7x24x4hr Target PC473 41W9118 329



8850 Blade LS20 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC435 41C5906 1283 Yr IOR 7x24x4hr Target PC436 41C5907 1864 Yr IOR 9x5x4hr Target PC437 41C5908 2434 Yr IOR 7x24x4hr Target PC438 41C5909 3445 Yr IOR 9x5x4hr Target PC439 41C5910 3575 Yr IOR 7x24x4hr Target PC440 41C5911 511

8852 Blade Chassis 3 Years IOL NBD 3 Yr IOR 7x24x4hr Target PC615 42V0923 8258853 Blade HS21 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC650 12X6881 127

3 Yr IOR 7x24x4hr Target PC651 12X6882 1824 Yr IOR 9x5x4hr Target PC652 12X6883 2424 Yr IOR 7x24x4hr Target PC653 12X6884 3175 Yr IOR 9x5x4hr Target PC654 12X6885 3515 Yr IOR 7x24x4hr Target PC655 12X6886 435

8863 x366 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC394 40M6875 684x3850 3 Yr IOR 7x24x4hr Target PC395 40M6876 1263


IBM PC PRODUCTS - X SERIES MAINTENANCE PACSServicePacs for Hardware maintenance (V031)


ServicePac Description Pac No e-pac p/n

1700 DS 400 1 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC151 61P7663 7711Yr IOR 7x24x4hr Target PW PC150 61P7662 9152Yr IOR 9x5x4hr Target PW PC599 10N3996 1468

2Yr IOR 7x24x4hr Target PW PC584 10N3981 17391701 DS 300 1 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC153 61P7665 567

1Yr IOR 7x24x4hr Target PW PC152 61P7664 6362Yr IOR 9x5x4hr Target PW PC600 10N3997 1010

2Yr IOR 7x24x4hr Target PW PC585 10N3982 1170

1727 EXP3000

1Yr IOR 9x5x4hr Target PW PC157 61P7669 2121Yr IOR 7x24x4hr Target PW PC156 61P7668 2932Yr IOR 9x5x4hr Target PW PC602 10N3999 404

2Yr IOR 7x24x4hr Target PW PC587 10N3984 5581733 EXP 400 1Yr IOR 9x5x4hr Target PW PC157 61P7669 212



4347 x3105

1Yr IOR 9x5x4hr Target PW PC420 40M7578 791Yr IOR 7x24x4hr Target PW PC408 40M7566 1042Yr IOR 9x5x4hr Target PW PC605 13P0945 146


4362 x3200



4363 x3200



4364 x3250 1 Year IOL NBD



4365 x3250



7141 x3850 Athena



7940 x3455 Pizzaro



7941 x3455 Pizzaro


2Yr IOR 7x24x4hr Target PW PC588 10N3985 2707969 x326 1 Year IOL NBD 1Yr IOR 9x5x4hr Target PW PC423 40M7581 143

1Yr IOR 7x24x4hr Target PW PC411 40M7569 1942Yr IOR 9x5x4hr Target PW PC608 13P0948 258


7971 LS21



7972 LS41



7973 x3400



7974 x3400



7975 x3400



7976 x3400



7977 x3500



7978 x3550



7979 x3650



7981 Blade HS20


Machine Type

Product Description

PC PRODUCT FAMILY

UK List Price £


3 Year IOL NBD

3 Year IOR NBD

1 Year IOL NBD

1 Year IOL NBD

3 Year IOL NBD

1 Year IOL NBD

3 Year IOL NBD

1 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

1 Year IOR NBD

3 Year IOR NBD

1 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

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ServicePac Description Pac No e-pac p/nMachine Type

Product Description

PC PRODUCT FAMILY

UK List Price £

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7981 Blade HS20


7984 x3455



7985 x3655



7992 x326M



7995



7996 Blade HC10 Aspen


2Yr IOR 7x24x4hr Target PW PC588 10N3985 2708480 x205 1 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC423 40M7581 143




2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928485 x206M 1 Year IOL NBD 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79


2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928486 x100 1 Year IOL NBD 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79


2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928487 x206 3 Years IOR 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79

NBD CRU 1Yr IOR 7x24x4hr Target PW PC408 40M7566 1042Yr IOR 9x5x4hr Target PW PC605 13P0945 146





2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928490 x206M 3 Years IOL NBD 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79


2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928491 x306M 3 Years IOL NBD 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79


2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928647 x225 1 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC157 61P7669 212




2Yr IOR 7x24x4hr Target PW PC588 10N3985 2708649 x225 1 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC157 61P7669 212


2Yr IOR 7x24x4hr Target PW PC587 10N3984 5588664 x240 1Yr IOR 9x5x4hr Target PW PC155 61P7667 743

1Yr IOR 7x24x4hr Target PW PC154 61P7666 8628665 x250 1Yr IOR 9x5x4hr Target PW PC155 61P7667 743



1Yr IOR 7x24x4hr Target PW PC152 61P7664 6368670 x345 1Yr IOR 9x5x4hr Target PW PC419 40M7577 203







2Yr IOR 7x24x4hr Target PW PC583 10N3980 8758676 x335 1Yr IOR 9x5x4hr Target PW PC419 40M7577 203

3 Year IOR NBD

1 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

Blade HS21 Mongoose

3 Year IOL NBD

3 Year IOL NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD




Product Description

PC PRODUCT FAMILY

UK List Price £

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2Yr IOR 7x24x4hr Target PW PC589 10N3986 4528678 Blade HS20 3 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC419 40M7577 203


2Yr IOR 7x24x4hr Target PW PC589 10N3986 4528684 REX 100 1 Yr IOR SD 1Yr IOR 9x5x4hr Target PW PC422 40M7580 334


2Yr IOR 7x24x4hr Target PW PC592 10N3989 7428688 x450

1 Year IOL NBD1Yr IOR 9x5x4hr Target PW PC155 61P7667 743


2Yr IOR 7x24x4hr Target PW PC586 10N3983 15598765 LTO

3 Year IOL NBD1Yr IOR 9x5x4hr Target PW PC426 40M7584 436

Mabolas 1Yr IOR 7x24x4hr Target PW PC414 40M7572 5452Yr IOR 9x5x4hr Target PW PC611 13P0951 802





2Yr IOR 7x24x4hr Target PW PC589 10N3986 4528834 Chrystal 3 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC423 40M7581 143














2Yr IOR 7x24x4hr Target PW PC591 10N3988 5718842 Blade JS20 3 Year IOR NBD 1Yr IOR 9x5x4hr Target PW PC419 40M7577 203





8844






2Yr IOR 7x24x4hr Target PW PC593 10N3990 3528849 x306M 1 Year IOL NBD 1Yr IOR 9x5x4hr Target PW PC420 40M7578 79


2Yr IOR 7x24x4hr Target PW PC590 10N3987 1928850 Blade LS20 1Yr IOR 9x5x4hr Target PW PC418 40M7576 115



8853 Blade HS21





3 Year IOR NBD

Blade JS21 3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD




Product Description

PC PRODUCT FAMILY

UK List Price £

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8864 x3850





8866 x260 x3800









8877 x3755



8878



8879 x3950



3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

3 Year IOL NBD

x460 x3950 3 Year IOL NBD

3 Year IOL NBD

IBM PC PRODUCTS - X SERIES OPTIONSServicePacs for Hardware maintenance (V031)

For further information refer to plet ZS99-0226(Options) or the Operational Guide www.ibm.com/services/Europe/maintenance

Base Warranty ServicePac Description Pac No

1733 EXP 400 3 Yr IOR 9x5x4hr Target PC221 14R1477 3353 Yr IOR 7x24x4hr Target PC222 14R1479 705

3531 EXP 300 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC38 14J1373 1023 Yr IOR 7x24x4hr Target PC39 14J1374 255

Machine Type

Product Description

e-pac p/n

UK List Price £

3 Year IOR NBD Click here to view Definitions


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1700 DS 400 1 Year IOR NBD 3 Yr IOR NBD PC365 38R3933 7673 Yr IOR 9x5x4hr Target PC366 38R3885 12463 Yr IOR 7x24x4hr Target PC367 38R3886 1696



1701 DS 300 1 Year IOR NBD 3 Yr IOR NBD PC356 38R3927 5623 Yr IOR 9x5x4hr Target PC357 38R3873 9643 Yr IOR 7x24x4hr Target PC358 38R3874 1296



1726 DS3200 3 Year IOL NBD 3 Yr IOR 9x5x4hr Target PC733 44J8019 276DS3300 3 Yr IOR 7x24x4hr Target PC734 44J8020 662DS3400 4 Yr IOR 9x5x4hr Target PC735 44J8021 792

4 Yr IOR 7x24x4hr Target PC736 44J8022 13065 Yr IOR 9x5x4hr Target PC737 44J8023 13065 Yr IOR 7x24x4hr Target PC738 44J8024 1950

1735 Console Switch 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC534 10N3281 563 Yr IOR 7x24x4hr Target PC535 10N3282 694 Yr IOR 9x5x4hr Target PC536 10N3283 734 Yr IOR 7x24x4hr Target PC537 10N3284 905 Yr IOR 9x5x4hr Target PC538 10N3285 905 Yr IOR 7x24x4hr Target PC539 10N3286 111

1727 EXP3000 3 Year IOR NBD 3 Yr IOR 9x5x4hr Target PC705 43X3844 1733 Yr IOR 7x24x4hr Target PC706 43X3845 3764 Yr IOR 9x5x4hr Target PC707 43X3846 4444 Yr IOR 7x24x4hr Target PC708 43X3847 7155 Yr IOR 9x5x4hr Target PC709 43X3848 7155 Yr IOR 7x24x4hr Target PC710 43X3849 1054

8765 LTO 3 Year IOL NBD 3 Yr On-Site 9x5x4hr Target PC791 46D3473 198Mabolas 3 Yr On-Site 7x24x4hr Target PC792 46D3474 374

4 Yr On-Site 9x5x4hr Target PC793 46D3475 4344 Yr On-Site 7x24x4hr Target PC794 46D3476 6695 Yr On-Site 9x5x4hr Target PC795 46D3477 641

5 Yr On-Site 7x24x4hr Target PC796 46D3478 922

Machine Type

Product Description

UK List Price £




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IBM PRODUCTS - X SERIES MONITORSServicePacs for HardWare maintenance (V030)



4838 17" CRT 3 Year CCR 3 Yr IOR Courier Exchange (ICE) NBD PC582 10N39734842 15" TFT 3 Year CCR 3 Yr IOR Courier Exchange (ICE) NBD PC582 10N39734843 17" TFT 3 Year CCR 3 Yr IOR Courier Exchange (ICE) NBD PC582 10N39734844 19" TFT 3 Year CCR 3 Yr IOR Courier Exchange (ICE) NBD PC582 10N39734845 20" TFT 3 Year CCR 3 Yr IOR Courier Exchange (ICE) NBD PC582 10N3973

Machine Type

Product Descriptio

n

e-pac (PRIMARY)

P/N

IBM PRODUCTS - X SERIES MONITORSServicePacs for HardWare maintenance (V030)


4141414141

UK List Price £


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iSeries PRODUCTSServicePacs for Hardware Maintenance (V044)

For more information refer to PLET ZS04-0163ServicePac depending on Editions Number

Machine Model ServicePac Desciption Pac No

9405 3 Yrs IOR 24x7 SBD AS184** 42V1485 1635

9405 520 FC7392/7394/7143/7148 3 Yrs IOR 24x7 SBD AS185** 42V1525 2732

9405 3 Yrs IOR 24x7 SBD AS186** 42V1547 3119

9405 3 Yrs IOR 24x7 SBD AS187** 12X6761 4696

9407 515 (all editions) 1 Yr IOR 5x9 SBD AS196** 44T5884 TBC

9407 515 (all editions) 1 Yr IOR 7x24 SBD AS197** 44T5885 TBC

9407 3 Yrs IOR 9x5 SBD AS198** 44T5886 TBC




Machine Type

Epac Part Number

List Price £

520 FC7390/7391/7393/7140/ 7141/7142

520 FC7140+7680/7141+7681/

7142+7682

520 FC7395/7396/7144/7152/ 7148+7687/7143+7354

515 FC6010, 6011or 6018 (Editions Express1, Express2

& Base1)

515 FC6021or 6028 (Editions Express3 & Base2)

515 FC6010, 6011or 6018 (Editions Express1, Express2

& Base1)

515 FC6021or 6028 (Editions Express3 & Base2)

Note** Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, France (excluding Overseas), Germany, Greece, Hungary, Israel, Italy, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, South Africa, Switzerland & UK


Note** Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, France (excluding Overseas), Germany,

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pSeries PRODUCTSServicePacs for Hardware Maintenance (V044)

For more information refer to PLET ZS04-0163

Base Warranty ServicePac Desciption Pac No

0792 eServer 1 YR 5x9 NBD Blade Centre QS21 3 Yr On-Site NBD RS188 46D3961 257QS21 3 Yr On-Site 9x5xSBD RS189 46D3962 384

3 Yr On-Site 7x24xSBD RS190 46D3963 5004 Yr On-Site NBD RS191 46D3964 386

4 Yr On-Site 9x5xSBD RS192 46D3965 5984 Yr On-Site 7x24xSBD RS193 46D3966 666

5 Yr On-Site NBD RS194 46D3967 5145 Yr On-Site 9x5xSBD RS195 46D3968 736

5 Yr On-Site 7x24xSBD RS196 46D3969 850

7014 pSeries Rack 1 YR 7x24 SBD 3 YR Warranty Upgrade 7x24 SBD RS138* 12X6762 623

7031 eServer 7031-D24/T24 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS122* 41W9708 279 1 YR Warranty Upgrade 7x24 SBD RS123* 41W9709 416

7037 eServer 7037-A50 3 YR 5x9 NBD 3 YR Warranty Upgrade 5x9 SBD RS128*** 42V0913 2703 YR Warranty Upgrade 7x24 SBD RS129*** 42V0914 400

7047 eServer 7047-185 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS130*** 42V0915 1351 YR Warranty Upgrade 7x24 SBD RS131*** 42V0916 204


7310 pSeries All 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 1441 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 159

7315 pSeries All 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS110* 39K3050 1441 YR Warranty Upgrade 7x24 SBD RS111* 39K3051 159

9110 eServer p5 510 3 YR 5x9 NBD 3 YR Warranty Upgrade 5x9 SBD RS112* 40M7624 3593 YR Warranty Upgrade 7x24 SBD RS113* 40M7625 588

9110 eServer 9110-51A 3 YR 5x9 NBD 3 YR Warranty Upgrade 5x9 SBD RS134*** 42V0919 3163 YR Warranty Upgrade 7x24 SBD RS135*** 42V0920 539

9111 eServer 9111-285 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS120* 41W9706 1379111-285 1 YR Warranty Upgrade 7x24 SBD RS121* 41W9707 205

9115 eServer 9115-505 3 YR 5x9 NBD 3 YRS Warranty Upgrade 5x9 SBD RS114* 41W9700 229 3 YRS Warranty Upgrade 7x24 SBD RS115* 41W9701 433


9117 eServer 1 YR 5x9 NBD 1 YR Warranty Upgrade 5x9 SBD RS102** 38R3562 1904

1 YR Warranty Upgrade 7x24 SBD RS106** 38R3566 2849







9131 eServer 9131 - 52A 3 YR 5x9 NBD 3 YR Warranty Upgrade 5x9 SBD RS116* 41W9702 5189131 - 52A 3 YR Warranty Upgrade 7x24 SBD RS117* 41W9703 768

9133 eServer 9133 - 55A 3 YR 5x9 NBD 3 YR Warranty Upgrade 5x9 SBD RS118* 41W9704 8149133 - 55A 3 YR Warranty Upgrade 7x24 SBD RS119* 41W9705 1218

7989 eServer 3 YR 5x9 NBD Blade Chassis BCH 3 YRS Warranty Upgrade 5x9 SBD RS172* 46D3416 341 3 YRS Warranty Upgrade 7x24 SBD RS173* 46D3417 766

7988 eServer 3 YR 5x9 NBD Blade Centre J21 3 YRS Warranty Upgrade 5x9 SBD RS176* 46D3451 124JS21 3 YRS Warranty Upgrade 7x24 SBD RS177* 46D3452 233

3 YRS Warranty Upgrade 5x9 SBD RS178* 46D3453 2993 YRS Warranty Upgrade 7x24 SBD RS179* 46D3454 3993 YRS Warranty Upgrade 5x9 SBD RS180* 46D3455 441

Machine Type

PRODUCT DESCRIPTIO

NMachine Model

DesciptionEPAC Part Number

List Price £

S00/S11/S25/T00/T42

p5 570 2 to 4 processors

1x FC 7879 or 1x FC

7300p5 570 5 to 8

processors2x FC 7879 or 2x FC

7300p5 570 9 to 12

processors3x FC 7879 or 3x FC

7300p5 570 13 to 16

processors 4x FC 7879 or 4x FC

7300

3 YRS Warranty Upgrade 7x24 SBD RS181* 46D3456 574

Note* Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (excluding Overseas), Germany, Greece, Hungary, Israel, Italy, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & UK

Note** Available only in the following countries: Belgium, Denmark, Finland, France (excluding Overseas), Greece, Israel, Italy, Norway, Portugal, Spain, Sweden & UK


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Note* Available only in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France (excluding Overseas), Germany, Greece, Hungary, Israel, Italy, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland & UK

Note** Available only in the following countries: Belgium, Denmark, Finland, France (excluding Overseas), Greece, Israel, Italy, Norway, Portugal, Spain, Sweden &

IBM PC PRODUCTS - OpenPowerServicePacs for Hardware Maintenance (V030)For further information refer to PLET ZS04-0178

Machine Model ServicePac Description Pac No e-pac p/n List Price £

9124 OpenPower ALL 3 Years IOR 9X5 SBD PC350 38R3855 955 HV4 3 Years IOR 9X24 SBD PC351 38R3856 1373 SAP/SOF 4 Years IOR 9x5 SBD PC352 38R3857 1412 4 Years IOR 9x24 SBD PC353 38R3858 1894 5 Years IOR 9x5 SBD PC354 38R3859 1971 5 Years IOR 9x24 SBD PC355 38R3860 2565

9123 OpenPower 3 Years IOR 9X5 SBD PC376 40M6810 247 HV2 3 Years IOR 9X24 SBD PC377 40M6811 519 SAP 4 Years IOR 9x5 SBD PC378 40M6812 630 4 Years IOR 9x24 SBD PC379 40M6813 993 5 Years IOR 9x5 SBD PC380 40M6814 1013 5 Years IOR 9x24 SBD PC381 40M6815 1395

9123 OpenPower 710 3 Years IOR 9X5 SBD OPO1 40M6822 247 HV2 3 Years IOR 9X24 SBD OPO2 40M6823 519 SOF 4 Years IOR 9x5 SBD OPO3 40M6824 630 4 Years IOR 9x24 SBD OPO4 40M6825 993 5 Years IOR 9x5 SBD OPO5 40M6826 1013 5 Years IOR 9x24 SBD OPO6 40M6827 1395

Machine Type

Product Description

1A1 1A2 1A3 1A4 1A5 1A6 1A7 1A8 1B1 1B2 1B3 1B4 1B5 1B6 1C1 1C2 1C3 1C4 1C5 1C6

C14

Jocelyn Johnstone: 1A1 1A2 1A3 1A4 1A5 1A6 1A7 1A8 1B1 1B2 1B3 1B4 1B5 1B6 1C1 1C2 1C3 1C4 1C5 1C6

C21

Jocelyn Johnstone: 710


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IBM PC PRODUCTS - THINKPADSServicePacs for Hardware maintenance (V031)


1830 R50 3 Year CCR 1 Year Courier Collect (ICR) PW PC163 41E8959 721 Year IOR PW PC164 61P7676 146

1832 R50p 3 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1834 R50e 1 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1842 R50e 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1846 R52 1 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1847 T43e 3 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1848 R52 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90



1861 R52 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1871 T43e 3 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

1872 T43e 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

2371 X40 3 Year CCR 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

2372 X40 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

2382 X40 3 Year CCR 1 Year Courier Collect (ICR) PW PC163 61P7675 931 Year IOR PW PC164 61P7676 146



2526 X31 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90


2668 T43 3 Year CCR 1 Year Courier Collect (ICR) PW PC163 61P7675 931 Year IOR PW PC164 61P7676 146

2669 T43 3 Year IOR NBD 1 Year Courier Collect (ICR) PW PC163 61P7675 931 Year IOR PW PC164 61P7676 146

2672 X31 3 Year CCR 1 Year Courier Collect (ICR) PW PC163 61P7675 931 Year IOR PW PC164 61P7676 146



2889 R51 3 Yr IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90


2895 R51 4 Yr IOR NBD 1 Year Courier Collect (ICR) PW PC464 41E8959 721 Year IOR PW PC465 41E8960 90

For further information refer to Plet ZS03-0127(IOR) and ZS03-0173(CCR/Courier) or the Operational Guide www.ibm.com/services/Europe/maintenance

Machine Type

Product Description

UK List Price £


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IBM PC PRODUCTS - THINKCENTRE POST WARRANTYServicePacs for Hardware maintenance (V031)



6272 PC300 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 646832 A60i 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 648084 A50 3 Year CCR 1 Year IOR NBD PW PC343 38R3749 258085

A503 Yr IOR 2nd BD

1 Year IOR NBD PW PC343 38R3749 258086 S50 3 Year IOR CRU 1 Year IOR NBD PW PC343 38R3749 25

8089 A50 3 Year IOR CRU 1 Year IOR NBD PW PC343 38R3749 25

8090 S50 1 Year CCR 1 Year IOR NBD PW PC343 38R3749 258122 A51 1 Year CCR 1 Year IOR NBD PW PC160 61P7672 648123 A51 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 648124 A51 3 Year IOR CRU 1 Year IOR NBD PW PC160 61P7672 648132 A50 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 648134 A51 1 Year CCR 1 Year IOR NBD PW PC160 61P7672 648135 A51 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 648136 A51 3 Year IOR CRU 1 Year IOR NBD PW PC160 61P7672 648141 M51 3 Yr IOR 1 Year IOR NBD PW PC343 38R3749 25

CRU8142 M51 3 YR IOR NBD 1 Year IOR NBD PW PC343 38R3749 258144 M51 3 YR IOR NBD 1 Year IOR NBD PW PC343 38R3749 258146 M51 3 YR IOR NBD 1 Year IOR NBD PW PC343 38R3749 258148 A50 1 Year CCR 1 Year IOR NBD PW PC343 38R3749 258177 A50 3 Year CCR 1 Year IOR NBD PW PC343 38R3749 258178 A50 3 Year IOR 1 Year IOR NBD PW PC343 38R3749 258366 N70 3 Year CCR 1 Year IOR NBD PW PC160 61P7672 648420 A51 3 Year CCR 1 Year IOR NBD PW PC343 38R3749 258421 A51p 3 Year IOR 1 Year IOR NBD PW PC343 38R3749 258422 A51p 3 Year CCR 1 Year IOR NBD PW PC343 38R3749 258423 A51p 3 Year IOR 1 Year IOR NBD PW PC343 38R3749 258424 A51 3 Year IOR 1 Year IOR NBD PW PC343 38R3749 25

Machine Type

Product Description

UK List Price £

IBM PC PRODUCTS - THINKCENTRE POST WARRANTYServicePacs for Hardware maintenance (V031)



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IBM PC PRODUCTS - THINKVISIONServicePacs for Hardware maintenance (V031)



6307 CRT - E74 1 Year IOR Exchange (IOE) PW PC161 61P7673 326736* TFT - L150p 3 Year CCR 1 Year IOR Exchange (IOE) PW PC161 61P7673 329329 TFT - L190 3 Year CCR 1 Year IOR Exchange (IOE) PW PC161 61P7673 329419 TFT - L191p 3 Year CCR 1 Year IOR Exchange (IOE) PW PC161 61P7673 32

Machine Type

Product Description

e-pac p/n

UK List Price £

3 Year CCR

IBM PC PRODUCTS - THINKVISIONServicePacs for Hardware maintenance (V031)

For further information refer to Plet ZS03-0126 or the Operational Guide www.ibm.com/services/Europe/maintenanceBack to hot links.

IBM PRODUCTS - Intellistation Maintenance PacsServicePacs for HardWare maintenance (V030)



6217 Wildhorse A Pro 3Yr IOR 5x9x4hr Target PC6483Yr IOR 7x24x4hr Target PC649

6218 Shadowcat M40 3 Year IOR NBD 3Yr IOR 5x9x4hr Target PC6463Yr IOR 7x24x4hr Target PC647

6223 Firebird Z Pro 3 Year IOR NBD 3Yr IOR 5x9x4hr Target PC6483Yr IOR 7x24x4hr Target PC649

9228 Maple Z Pro 3 Year IOR NBD 3Yr IOR 5x9x4hr Target PC6483Yr IOR 7x24x4hr Target PC649

9229 Taroko M50 3 Year IOR NBD 3Yr IOR 5x9x4hr Target PC6463Yr IOR 7x24x4hr Target PC647

Machine Type

Product Description

3 Year IOR LTD CRU

IBM PRODUCTS - Intellistation Maintenance PacsServicePacs for HardWare maintenance (V030)


12X6777 9412X6778 17612X6775 6512X6776 12012X6777 9412X6778 17612X6777 9412X6778 17612X6775 6512X6776 120

e-pac (PRIMARY)

P/NEuro List Price £


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IBM PC PRODUCTS - Intellistation Maintenance Pacs

IBM PRODUCTS - INTELLISTATION POST WARRANTYServicePacs for Hardware maintenance (V031)


Product Description Base Warranty ServicePac Description Pac No

6216 Gambit E Pro 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

6217 Wildhorse A Pro 1Yr IOR 9x5xNBD PW PC4321Yr IOR 9x5xNBD PW PC431

6218 Wildhorse A Pro 1Yr IOR 9x5xNBD PW PC430

6219 Mystique M Pro 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

6220 Thunderbird M Pro 1Yr IOR 9x5xNBD PW PC4302Yr IOR 9x5xNBD PW PC613

6221 Collosus Z Pro 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

6223 Oak Z Pro 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

6224 Wildhorse A Pro 1Yr IOR 9x5xNBD PW PC432

6225 Firebird M Pro M30 1Yr IOR 9x5xNBD PW PC4302Yr IOR 9x5xNBD PW PC614

6227 Oak Z Pro 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

6230 Thunderbird M Pro 1Yr IOR 9x5xNBD PW PC4302Yr IOR 9x5xNBD PW PC613

6233 Dazzler 1Yr IOR 9x5xNBD PW PC432

9228 Maple Z Pro 3 Year IOR NBD 1Yr IOR 9x5xNBD PW PC4312Yr IOR 9x5xNBD PW PC614

9229 Taroko M50 3 Year IOR NBD 1Yr IOR 9x5xNBD PW PC4302Yr IOR 9x5xNBD PW PC613

Machine Type

3 Year IOR NBD

3 Year IOR LTD CRU

3 Year IOR LTD CRU

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

3 Year IOR NBD

IBM PC PRODUCTS - Intellistation Maintenance Pacs

IBM PRODUCTS - INTELLISTATION POST WARRANTYServicePacs for Hardware maintenance (V031)


e-pac p/n

41C5747 13213P0954 24741C5748 18841C5747 132

41C574688

41C5747 13213P0954 24741C5746 8813P0953 16541C5747 13213P0954 24741C5747 13213P0954 24741C5748 18841C5746 8813P0954 24741C5747 13213P0954 24741C5746 8813P0953 16541C5748 18841C5747 13213P0954 24741C5746 8813P0953 165

UK List Price £


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IBM Retail Store Systems (RSS) ProductsServicePacs for Hardware Maintenance (V048)

For more information refer to PLET ZS04-0162 / ZS05-0120

Product Description Machine Model ServicePac Description Pac No

4610 SureMark Thermal Printer TF6 TM6 TN5 3 Yr On-Site 7x24xSD R3014610 SureMark Thermal Printer TG3 TI3 TN3 3 Yr On-Site 7x24xSD R3024610 SureMark Thermal Printer TG4 3 Yr On-Site 7x24xSD R3034610 SureMark Thermal Printer TI4 3 Yr On-Site 7x24xSD R3044614 SureOne POS Terminal A04 3 Yr On-Site 7x24xSD R3064614 SureOne POS Terminal A05 3 Yr On-Site 7x24xSD R3084614 SureOne POS Terminal S04 V04 3 Yr On-Site 7x24xSD R3094614 SureOne POS Terminal S05 V05 3 Yr On-Site 7x24xSD R3104800 SurePOS 700 Terminal 721 741 3 Yr On-Site 7x24xSD R3164800 SurePOS 700 Terminal C41 W41 3 Yr On-Site 7x24xSD R3184800 SurePOS 700 Terminal 781 W81 3 Yr On-Site 7x24xSD R3194820 SurePoint Display 10D 1FR 3 Yr On-Site 7x24xSD R3274820 SurePoint Display 2GB 2WB 3 Yr On-Site 7x24xSD R3284820 SurePoint Display 5GN 5WN 3 Yr On-Site 7x24xSD R3294820 SurePoint Display 42D 4FD 3 Yr On-Site 7x24xSD R3304910 SurePOS 300 Express 33D T3S 3 Yr On-Site 7x24xSD R3314820 SurePoint Display 46T 3 Yr On-Site 7x24xSD R3324840 SurePOS 500 543 544 563 564 E44 E64 3 Yr On-Site 7x24xSD R3364840 SurePOS 500 P44 3 Yr On-Site 7x24xSD R3384840 SurePOS 500 P64 3 Yr On-Site 7x24xSD R3394838 IBM Kiosk 1Z2 1Z5 E32 E35 W7Z 3 Yr On-Site 7x24xSD R3444800 SurePOS 700 Terminal C42 E42 E82 3 Yr On-Site 7x24xSD R3474800 SurePOS 700 Terminal 722 3 Yr On-Site 7x24xSD R3484800 SurePOS 700 Terminal 742 3 Yr On-Site 7x24xSD R3494800 SurePOS 700 Terminal 782 3 Yr On-Site 7x24xSD R3504810 SurePOS 300 Terminal 33H E3H 3 Yr On-Site 7x24xSD R3514820 SurePoint Display 2GD 2WD 3 Yr On-Site 7x24xSD R3534851 SurePOS 500 Express 514 E14 3 Yr On-Site 7x24xSD R3544851 SurePOS 500 Express P14 3 Yr On-Site 7x24xSD R3554951 SurePOS 500 Express 514 3 Yr On-Site 7x24xSD R3564910 SurePOS 300 Express 33S 3 Yr On-Site 7x24xSD R3574910 SurePOS 300 Express T3D 3 Yr On-Site 7x24xSD R3584838 IBM Kiosk 1Z7 EZ7 W2Z W5Z 3 Yr On-Site 7x24xSD R3594820 SurePoint Display 1GD 1WD 3 Yr On-Site 7x24xSD R3604846 SurePOS 500 545 564 E45 E65 3 Yr On-Site 7x24xSD R3614846 SurePOS 500 P45 P65 3 Yr On-Site 7x24xSD R3624610 SureMark Thermal Printer TG9 TI9 3 Yr On-Site 7x24xSD R363

Machine Type

C7

IBM_USER: Model: TF6 TM6 TN5

C8

IBM_USER: Model: TN3 TG3 TI3

C9

IBM_USER: Model: TG4

C10

IBM_USER: Model: TI4

C11

IBM_USER: Model:A04

C12

IBM_USER: Model:A05

C13

IBM_USER: Model: S04 V04

C14


C15

IBM_USER: Model: 721 741

C16

IBM_USER: Model: C41 W41

C17

IBM_USER: Model: 781 W81

C18

IBM_USER: Model: 10D 1FR

C19

IBM_USER: Model: 2GB 2WB

C20

IBM_USER: Model: 5GN 5WN

C21

IBM_USER: Model: 42D 4FD

C22

IBM_USER: Model: 33D T3S

C23

IBM_USER: Model: 46T

C24

IBM_USER: Model: 543 544 563 564 E44 E64

C25

IBM_USER: Model: P44

C26

IBM_USER: P64

C27

IBM_USER: 1Z2 1Z5 E32 E35 W7Z

C28

IBM_USER: C42 E42 E82

C29

IBM_USER: Model: 722

C30

IBM_USER: 742

C31

IBM_USER: 782

C32

IBM_USER: Model: 33H E3H

C33

IBM_USER: Model: 3GD 2WD

C34

IBM_USER: Model: 514 E14

C35

IBM_USER: Model: P14

C36


C37

IBM_USER: Model: 33S

C38

IBM_USER: Model: T3D

C39

IBM_USER: Model: 1Z7 EZ7 W2Z W5Z

C40

IBM_USER: Model: 1GD 1WD

C41

IBM_USER: Model: 545 564 E45 E65

C42

IBM_USER: Model: P45 P65

C43

IBM_USER: Model:TG9 TI9

4610 SureMark Thermal Printer TG5 TI5 3 Yr On-Site 7x24xSD R3644610 SureMark Thermal Printer TF7 TM7 3 Yr On-Site 7x24xSD R365

C44

IBM_USER: Model: TG5 TI5

C45

IBM_USER: Model: TF7 TM7


For more information refer to PLET ZS04-0162 / ZS05-0120

e-pac p/n

44T5968 14444T5969 24744T5970 26344T5971 28044T5972 55744T5973 69344T5974 81544T5975 92044T5976 25544T5977 29144T5978 36744T5979 14744T5980 26044T5981 29644T5982 34844T5983 40444T5984 41544T5985 34044T5986 43544T5987 50544T5988 32644T5989 20244T5990 15144T5991 16744T5992 21444T5993 23344T5994 8644T5995 42444T5996 47644T5997 40544T5998 30244T5999 47544T6000 30444T6001 7044T6002 17444T6003 23044T6004 109

UK List Price £


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44T6005 24544T6006 54


For more information refer to PLET ZS02-0173(UK) / ZS04-0162 (EMEA)

EMEA (6 x 18 NBD pac NOT available in ITALY)

Product Description Machine Model ServicePac Description Pac No e-pac p/n

4610 SureMark Thermal Printer TF6 TM6 TN5

2 Yr On-Site 6x18 NBD PW R001 29R5231 104

3 Yr On-Site 5x9 NBD PW R101 41C5179149

4610 SureMark Thermal Printer TN3 TG3 TI3

2 Yr On-Site 6x18 NBD PW R002 29R5232 192

3 Yr On-Site 5x9 NBD PW R102 41C5180274

4610 SureMark Thermal Printer TG42 Yr On-Site 6x18 NBD PW R003 29R5233 2103 Yr On-Site 5x9 NBD PW R103 41C5181 300

4610 SureMark Thermal Printer TI42 Yr On-Site 6x18 NBD PW R004 29R5234 2163 Yr On-Site 5x9 NBD PW R104 41C5182 309

4610 SureMark Thermal Printer TI9 TG92 Yr On-Site 6x18 NBD PW R093 29R5293 923 Yr On-Site 5x9 NBD PW R163 41C5241 131

4610 SureMark Thermal Printer TG52 Yr On-Site 6x18 NBD PW R094 29R5294 2063 Yr On-Site 5x9 NBD PW R164 41C5242 294

4610 SureMark Thermal Printer TF72 Yr On-Site 6x18 NBD PW R095 29R5295 463 Yr On-Site 5x9 NBD PW R165 41C5243 66

4614 SureOne POS Terminal A03 P802 Yr On-Site 6x18 NBD PW R005 29R5235 3463 Yr On-Site 5x9 NBD PW R105 41C5183 494

4614 SureOne POS Terminal F03 A04 FC3 P81 V802 Yr On-Site 6x18 NBD PW R006 29R5236 4003 Yr On-Site 5x9 NBD PW R106 41C5184 571

4614 SureOne POS Terminal F01 V812 Yr On-Site 6x18 NBD PW R007 29R5237 4403 Yr On-Site 5x9 NBD PW R107 41C5185 629

4614 SureOne POS Terminal A052 Yr On-Site 6x18 NBD PW R008 29R5238 4903 Yr On-Site 5x9 NBD PW R108 41C5186 700

4614 SureOne POS Terminal V04 S042 Yr On-Site 6x18 NBD PW R009 29R5239 5803 Yr On-Site 5x9 NBD PW R109 41C5187 829

4614 SureOne POS Terminal V05 S052 Yr On-Site 6x18 NBD PW R010 29R5240 6563 Yr On-Site 5x9 NBD PW R110 41C5188 937

4694 SurePOS Terminal 106 1462 Yr On-Site 6x18 NBD PW R011 29R5241 1823 Yr On-Site 5x9 NBD PW R111 41C5189 260

4694 SurePOS Terminal 205 207 2472 Yr On-Site 6x18 NBD PW R012 29R5242 2403 Yr On-Site 5x9 NBD PW R112 41C5190 343

4694 SurePOS Terminal 2 Yr On-Site 6x18 NBD PW R013 29R5243 2643 Yr On-Site 5x9 NBD PW R113 41C5191 377

4694 SurePOS Terminal 206 2462 Yr On-Site 6x18 NBD PW R038 29R5268 2863 Yr On-Site 5x9 NBD PW R114 41C5192 409

4694 SurePOS Terminal 2L6 2S6 P07 P472 Yr On-Site 6x18 NBD PW R014 29R5244 3143 Yr On-Site 5x9 NBD PW R115 41C5193 449

4800 SurePOS 700 Terminal C42 E42 E822 Yr On-Site 6x18 NBD PW R047 29R5277 1713 Yr On-Site 5x9 NBD PW R147 41C5225 243

4800 SurePOS 700 Terminal 7222 Yr On-Site 6x18 NBD PW R048 29R5278 1273 Yr On-Site 5x9 NBD PW R148 41C5226 181



4800 SurePOS 700 Terminal 721 7412 Yr On-Site 6x18 NBD PW R015 29R5245 2023 Yr On-Site 5x9 NBD PW R116 41C5194 289

4800 SurePOS 700 Terminal 7C12 Yr On-Site 6x18 NBD PW R016 29R5246 208

Machine Type

UK List Price £

245 SBT 307 347 V07 V47 LNT

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C9

IBM_USER: Model: TF6 TM6 TN5

C11

IBM_USER: Model: TN3 TG3 TI3

C13

IBM_USER: Model: TG4

C15

IBM_USER: Model: TI4

C17

IBM_USER: Model:TI9 TG9

C19

IBM_USER: Model:TG5

C21

IBM_USER: Model:TF7

C23

IBM_USER: Model: A03 P80

C25

IBM_USER: Model: F03 A04 FC3 P81 V80

C27

IBM_USER: Model: F01 V81

C29

IBM_USER: Model: A05

C31

IBM_USER: Model: V04 S04

C33


C35


C37

IBM_USER: Model: 205 207 247

C39

IBM_USER: Model: 245 SNT 307 347 V07 V47 LNT

C41


C43

IBM_USER: Model: 2L6 2S6 P07 P47

C45

IBM_USER: Model: C42 E42 E82

C47

IBM_USER: 722

C49

IBM_USER: 742

C51


C53


C55

IBM_USER: 7C1


For more information refer to PLET ZS02-0173(UK) / ZS04-0162 (EMEA)Back to hot links.

4800 SurePOS 700 Terminal 7C13 Yr On-Site 5x9 NBD PW R117 41C5195 297

4800 SurePOS 700 Terminal C41 W412 Yr On-Site 6x18 NBD PW R039 29R5269 2503 Yr On-Site 5x9 NBD PW R118 41C5196 357

4800 SurePOS 700 Terminal 102 142 781 W812 Yr On-Site 6x18 NBD PW R017 29R5247 2403 Yr On-Site 5x9 NBD PW R119 41C5197 343

4800 SurePOS 700 Terminal 732 733 20E 24E 752 7532 Yr On-Site 6x18 NBD PW R018 29R5248 2983 Yr On-Site 5x9 NBD PW R120 41C5198 426

4800 SurePOS 700 Terminal 7V2 7V3 7P2 7P32 Yr On-Site 6x18 NBD PW R019 29R5249 3423 Yr On-Site 5x9 NBD PW R121 41C5199 489

4810 SurePOS 300 Terminal 33H E3H2 Yr On-Site 6x18 NBD PW R051 29R5281 1963 Yr On-Site 5x9 NBD PW R151 41C5229 279

4810 SurePOS 300 Terminal 31C 32C2 Yr On-Site 6x18 NBD PW R020 29R5250 1883 Yr On-Site 5x9 NBD PW R122 41C5200 269

4810 SurePOS 300 Terminal 31H 32H W2H2 Yr On-Site 6x18 NBD PW R021 29R5251 2043 Yr On-Site 5x9 NBD PW R123 41C5201 291

4810 SurePOS 300 Terminal 32T2 Yr On-Site 6x18 NBD PW R022 29R5252 4003 Yr On-Site 5x9 NBD PW R124 41C5202 571

4810 SurePOS 300 Terminal 31K 32K2 Yr On-Site 6x18 NBD PW R023 29R5253 5483 Yr On-Site 5x9 NBD PW R125 41C5203 783

4810 SurePOS 300 Terminal 31T2 Yr On-Site 6x18 NBD PW R024 29R5254 6403 Yr On-Site 5x9 NBD PW R126 41C5204 914

4810 SurePOS 300 Terminal 33K 33T2 Yr On-Site 6x18 NBD PW R052 29R5282 5083 Yr On-Site 5x9 NBD PW R152 41C5230 727

4820 SurePoint Display 1GD 1WD2 Yr On-Site 6x18 NBD PW R060 29R5290 593 Yr On-Site 5x9 NBD PW R160 41C5238 85

4820 SurePoint Display 2GD 2WD2 Yr On-Site 6x18 NBD PW R053 29R5283 723 Yr On-Site 5x9 NBD PW R153 41C5231 103

4820 SurePoint Display 10D 1FR2 Yr On-Site 6x18 NBD PW R025 29R5255 1003 Yr On-Site 5x9 NBD PW R127 41C5205 143

4820 SurePoint Display 42D 4FD 46D 48D2 Yr On-Site 6x18 NBD PW R026 29R5256 2543 Yr On-Site 5x9 NBD PW R130 41C5208 363

4820 SurePoint Display 42T2 Yr On-Site 6x18 NBD PW R027 29R5257* 2943 Yr On-Site 5x9 NBD PW R131 41C5209* 420

4820 SurePoint Display 46T 4FT2 Yr On-Site 6x18 NBD PW R028 29R5258 3043 Yr On-Site 5x9 NBD PW R132 41C5210 434

4820 SurePoint Display 48T2 Yr On-Site 6x18 NBD PW R029 29R5259 3043 Yr On-Site 5x9 NBD PW R133 41C5211 434

4820 SurePoint Display 2GB 2WB2 Yr On-Site 6x18 NBD PW R040 29R5270 2233 Yr On-Site 5x9 NBD PW R128 41C5206 319

4820 SurePoint Display 4GT 4WT 5GN 5WN2 Yr On-Site 6x18 NBD PW R041 29R5271 2543 Yr On-Site 5x9 NBD PW R129 41C5207 363

4835 IBM Kiosk 120 150 152 2 Yr On-Site 6x18 NBD PW R030 29R5260 4503 Yr On-Site 5x9 NBD PW R135 41C5213 643

4835 IBM Kiosk 153 15W2 Yr On-Site 6x18 NBD PW R042 29R5272 4403 Yr On-Site 5x9 NBD PW R134 41C5212 629

4836 IBM Kiosk 1Z2 1Z5 1ZV W7Z2 Yr On-Site 6x18 NBD PW R044 29R5274 2283 Yr On-Site 5x9 NBD PW R144 41C5222 326

4838 IBM Kiosk 1Z2 1Z5 1ZV E32 E352 Yr On-Site 6x18 NBD PW R044 29R5274 2283 Yr On-Site 5x9 NBD PW R144 41C5222 326

4838 IBM Kiosk 1Z7 EZ7 W2Z W5Z2 Yr On-Site 6x18 NBD PW R059 29R5289 2573 Yr On-Site 5x9 NBD PW R159 41C5237 367

4840 SurePOS 500 2 Yr On-Site 6x18 NBD PW R043 29R5273 2923 Yr On-Site 5x9 NBD PW R136 41C5214 417

543 544 563 564 E43 E44 E63 E64 W43 W63

C57

IBM_USER: C41 W41

C59

IBM_USER: Model: 102 142 781 W81

C61

IBM_USER: Model: 732 733 20E 24E 752 753

C63

IBM_USER: Model: 7V2 7V3 7P2 7P3

C65

IBM_USER: Model: 33H E3H

C67

IBM_USER: Model: 31C 32C

C69

IBM_USER: Model: 31H 32H W2H

C71


C73

IBM_USER: Model: 31K 32K

C75


C77

IBM_USER: Model: 33K 33T

C79


C81

IBM_USER: Model: 12DG 2WD

C83


C85

IBM_USER: Model: 42D 4FD 46D 48D

C87


C89

IBM_USER: Model: 46T 4FT

C91


C93

IBM_USER: Model: 2GB 2WB

C95

IBM_USER: Model: 4GT 4WT 5GN 5WN

C97

IBM_USER: Model: 120 150 152

C99

Jocelyn Johnstone: 153 15W

C101

Jocelyn Johnstone: 1Z2 1Z5 1ZV W7Z

C103

Jocelyn Johnstone: 1Z2 1Z5 1ZV E32 E35

C105

Jocelyn Johnstone: 1Z7 EZ7 W2Z W5Z

C107

543 544 563 564 E43 E44 E63 E64 W43 W63


For more information refer to PLET ZS02-0173(UK) / ZS04-0162 (EMEA)Back to hot links.

4840 SurePOS 500 532 542 552 622 642 6522 Yr On-Site 6x18 NBD PW R031 29R5261 2723 Yr On-Site 5x9 NBD PW R137 41C5215 389

4840 SurePOS 500 562 573 P43 P44 W732 Yr On-Site 6x18 NBD PW R032 29R5262 3003 Yr On-Site 5x9 NBD PW R138 41C5216 429

4840 SurePOS 500 531 521 P63 P642 Yr On-Site 6x18 NBD PW R033 29R5263 3403 Yr On-Site 5x9 NBD PW R139 41C5217 486

4840 SurePOS 500 2 Yr On-Site 6x18 NBD PW R034 29R5264 3743 Yr On-Site 5x9 NBD PW R140 41C5218 534

4840 SurePOS 500 541 P62 5612 Yr On-Site 6x18 NBD PW R035 29R5265 3983 Yr On-Site 5x9 NBD PW R141 41C5219 569

4840 SurePOS 500 52P 53P2 Yr On-Site 6x18 NBD PW R036 29R5266 4403 Yr On-Site 5x9 NBD PW R142 41C5220 629

4840 SurePOS 500 55P 54P 56P2 Yr On-Site 6x18 NBD PW R037 29R5267 4903 Yr On-Site 5x9 NBD PW R143 41C5221 700

4846 SurePOS 500 545 E452 Yr On-Site 6x18 NBD PW R091 29R5291 1463 Yr On-Site 5x9 NBD PW R161 41C5239 209

4846 SurePOS 500 P45 P652 Yr On-Site 6x18 NBD PW R092 29R5292 1943 Yr On-Site 5x9 NBD PW R162 41C5240 277

4851 SurePOS 500 Express 514 E142 Yr On-Site 6x18 NBD PW R054 29R5284 3593 Yr On-Site 5x9 NBD PW R154 41C5232 513

4851 SurePOS 500 Express P142 Yr On-Site 6x18 NBD PW R055 29R5285 4033 Yr On-Site 5x9 NBD PW R155 41C5233 576

4910 SurePOS 300 Express 32E (exept France)2 Yr On-Site 6x18 NBD PW R045 29R5275 3193 Yr On-Site 5x9 NBD PW R145 41C5223 460

4940 SurePOS 500 Express 532 (exept France)2 Yr On-Site 6x18 NBD PW R046 29R5276 2893 Yr On-Site 5x9 NBD PW R146 41C5224 410

4910 SurePOS 300 Express 32E (only France)2 Yr On-Site 6x18 NBD PW R045 29R5275 3193 Yr On-Site 5x9 NBD PW R145 41C5223 460

4940 SurePOS 500 Express 532 (only France)2 Yr On-Site 6x18 NBD PW R046 29R5276 2893 Yr On-Site 5x9 NBD PW R146 41C5224 410

4910 SurePOS 300 Express 33S2 Yr On-Site 6x18 NBD PW R057 29R5287 2563 Yr On-Site 5x9 NBD PW R157 41C5235 366

4910 SurePOS 300 Express T3D2 Yr On-Site 6x18 NBD PW R058 29R5288 4023 Yr On-Site 5x9 NBD PW R158 41C5236 574

4910 SurePOS 300 Express 33D T3S2 Yr On-Site 6x18 NBD PW R027 29R5257* 2943 Yr On-Site 5x9 NBD PW R131 41C5209* 420

4951 SurePOS 500 Express 5142 Yr On-Site 6x18 NBD PW R056 29R5286 3433 Yr On-Site 5x9 NBD PW R156 41C5234 490

* = P/N covers more than 1 machine-type

P32 62P 65P P52 551 64P P42

C109

IBM_USER: Model: 532 542 552 622 642 652

C111

Model: 562 573 P43 P44 W73

C113

IBM_USER: Model: 531 521 P63 P64

C115

IBM_USER: Model: P32 62P 65P P52 551 64P P42

C117

IBM_USER: Model: 541 P62 561

C119

IBM_USER: Model: 52P 53P

C121

IBM_USER: Model: 55P 54P 56P

C123

Jocelyn Johnstone: 545 E45

C125

Jocelyn Johnstone: P45 P65

C127

IBM_USER: Model: 514 E14

C129

Jocelyn Johnstone: P14

C131

Jocelyn Johnstone: 32E (except France)

C133

Jocelyn Johnstone: 532 (exept France

C135

Jocelyn Johnstone: 32E (only France)

C137

Jocelyn Johnstone: 532 (only France)

C139

Jocelyn Johnstone: 33S

C141

Jocelyn Johnstone: T3D

C143

Jocelyn Johnstone: 33D T3S

C145

Jocelyn Johnstone: 514


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IBM xSeries 180 Day Startup SupportFor more information refer to PLET ZS02-0141.

ServicePac Description Pac No e-pac p/n List Price £

xSeries 90 Day Startup Support PC704 43X3840 100

xSeries 180 Day xSeries 180 Day Startup Support PC110 61P7383 193Startup Support

PC430 41C5615 881

The following support is provided:

For xSeries / System x 90 day Startup Support

Initial Support of the xSeries / System x server and its Server Proven Configuration on questions relating to:a. Set up and configuration support for your IBM eServer xSeries System x b. Error-free launch of your IBM eServer xSeries System x OS (excluding VMware and IBM Director) in your environmentc. Assistance with the installation of your IBM eServer xSeries System x options

Service does not include assistance for:1) connectivity issues2) remote or unattended installations3) the set up of options not provided by IBM4) non bundled or non preloaded applications.

Announcement countries 90 day offering:Austria / Belgium / Bulgaria / Croatia / Czech Rep / Denmark / Finland / France / Germany / Greece / Hungary / Ireland /Israel / Italy /Luxembourg / Netherlands / Norway / Poland / Portugal / Romania / Russia / Spain / S Africa / Slovakia / Slovenia / Sweden / Switzerland / Turkey / UK

For xSeries / BladeCenter 180 day Startup Support

Initial Support of the xSeries / BladeCenter server and its Server Proven Configuration on questions relating to:

a. Assistance with the set up of the system unit (hardware)b. Support of Software to error free launch - the system can boot and the pre-loaded software operates error freec. Assistance with the installation of bundled appkications, assistance with the installation of supported options by IBMd. Information about the Customers system and supplied software

f. Advice on where to obtain hardware and/or software updates from the Internetg. Assistance with basic usage queries on Server Proven Operating Systems and some pre-loaded / bundled softwareh. Assistance with the installation, set up and configuration of device driversi. Assistance with the set up and installation of drivers and printer softwarej. BladeCenter support includes the installed Blades as well as the BladeCenter chassis.

Product Description

Machine Description

Machine Type


xSeries/ System x 90 Day Startup

Support

BladeCenter 180 Day Startup Support

180 days of startup support for the BladeCenter and installed

Blades

d. Support to analyze machine failures to check that the hardware is working fault free, or returning the machine to factory installed defaults

e. Provision of fault analysis support to ensure that the hardware is working fault free or returning the machine to factory installed defaults

IBM xSeries 180 Day Startup SupportFor more information refer to PLET ZS02-0141.

ServicePac Description Pac No e-pac p/n List Price £Product Description

Machine Description

Machine Type

Announcement countries 180 day offerings:Austria / Belgium / Denmark / Finland / France / Germany / Ireland / Italy / Luxembourg / Netherlands / Norway / Portugal / Spain / Switzerland / Turkey / UK


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IBM Remote Technical Support - ServicePac for xSeries / BladeCenterFor more information refer to PLET ZS05-0132/0133

Purchasing Advice:

These ServicePacs are valid for a period of one year from registration.

ServicePac Description Pac No

1 CPU Server PC458 41C5756

2 CPU server PC459 41C5757



1 CPU Server PC656 12X6788

2 CPU server PC657 12X6789



PC462 41C5760

PC463 41C5761

Available in the following Countries:CEE Bulgaria, Croatia, Czech republic, Hungary, Poland, Rmania, Russia, Slovenia, SlovakiaCentral Austria, Germany, SwitzerlandNordics Denmark, Finland, Norway, SwedenNorth Ireland, Netherlands, United KingdomSouth Italy, Portugal, SpainWest Belgium, Luxembourg, France


the appropriate ServicePac option. Or for the BladeCenter the number of BladeCenter chassis's installed - not the number of Blades.

Type of xSeries Server

p/n to order

Remote Technical Support - ServicePac for xSeries (1 Year of Support)

1 year of Remote Telephone support for a single server




Remote Technical Support - ServicePac for xSeries ( 3 years of support )

3 years of Remote Telephone support for a single server




Remote Technical Support - ServicePac for BladeCenter 1 BladeCenter +

installed Blades

1 year of Remote Telephone support for One BladeCenter

and installed Blades

2 BladeCenters + installed Blades

1 year of Remote Telephone support for Two BladeCenters

and installed Blades

RTS - ServicePac for xSeries / BladeCenter

a. Provides a single point of contact for questions on xSeries and BladeCentersb. Answers 'how to' questions and usage questions on the HW and installed SWc. Gives customers easy access to our xSeries and BladeCenter skills.d. Provides office hours support to customers xSeries and BladeCenter environments.e. Compliments the total solution from IBMf. Helps reduce downtime and therefore increase productivityg. Allows the packaging of support into the HW saleh. Provides defect as well as non-defect voice supporti. Supplements internal staff with IBM's skills in the xSeries and BladeCenter solution.

IBM Remote Technical Support - ServicePac for xSeries / BladeCenterFor more information refer to PLET ZS05-0132/0133

Purchasing Advice:

List Price £

318

605

1095

1633

910

1730

3132

4668

1230

2090

Bulgaria, Croatia, Czech republic, Hungary, Poland, Rmania, Russia, Slovenia, Slovakia

the appropriate ServicePac option. Or for the BladeCenter the number of BladeCenter chassis's installed - not the number of


Back to hot links.

RTS - ServicePac for xSeries / BladeCenter

d. Provides office hours support to customers xSeries and BladeCenter environments.

IBM ServicePac for Supportline for MicrosoftFor more information refer to PLET ZS02-0109

These ServicePacs are valid for aperiod of one year from registration

Available in UK only:

Number of Servers ServicePac Description Pac No List Price £

ServicePac for 1 PC109 61P7378 1998Supportline for 2 61P7379 3205Microsoft


ServicePac for Supportline for Microsoft

a. Provides a single point of contact for IBM and MV Software Supportb. Answers 'how to' questions on the Windows Operating systems and Back Office Productsc. Gives customers easy access to our Microsoft Product Specialistsd. Provides a convenient service with unlimited telephone support calls for the life of the contracte. Provides 24 x 7 coverage for the customers operationsf. Provide consisten comprehensive technical supportg. Complements the total solution provided to the customerh. Helps reduce downtime and increase productivityi. Allows the packaging of software support into the HW Salej. Resolves customer usage and operational questions and queries


PC PRODUCT FAMILY

p/n to order

Remote telephone assistance for customers running a

Microsoft OS environment

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IBM ServicePac for Supportline for VMware on xSeriesFor more information refer to PLET ZS03-0148

Purchasing Advice:


For Exammple:

ServicePac Description Pac No PRIMARY p/n List Price £

Up to 2-way Server PC209 96P2850 1381

4-way Server PC210 96P2857 2544

8-way Server PC211 96P2858 4542

16-way Server PC212 96P2859 7266

Up to 2-way Server PC660 12X6780 814

4-way Server PC661 12X6781 1239

8-way Server PC662 12X6782 2183

PC663 12X6783 5698

Up to 2-way Server PC664 12X6784 2320

4-way Server PC665 12X6785 3530

8-way Server PC666 12X6786 6220

PC667 12X6787 16238

When selecting the appropriate ServicePac option to be sold to the end-user customer, match the corresponding Software support ServicePac to the number of Vmware licences purchased per server.

1. A Customer purchasing a single xSeries server running a 4-way Vmware licence MUST purchase the correspoinding 4-way ServicePac for Supportline for Vmware pac in order to receive support on that installation.

2. A customer purchasing a five (5) xSeries servers running 2-way Vmware licences and two (2) xSeries Servers running 8-way Vmware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850) and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.

Type of xSeries Server

ServicePac for Supportline for Vmware on xSeries (ESX Server 2.x)

Vmware SW Support on a single 2-way xSeries Server




ServicePac for Support Line for VMware on System x (VMware Infrastructure 3.x) - 1 Year of 24x7 Support




BladeCenter (including installed

Blades

Vmware SW Support on a single BladeCenter + installed

Blades

ServicePac for Support Line for VMware on System x (VMware Infrastructure 3.x) - 3 years of 24x7 support





Blades


Blades


Purchasing Advice:



ServicePac Description Pac No PRIMARY p/n

Up to 2-socket Server PC 797 46D3512 1104

4-socket Server PC798 46D3513 1680

8-socket Server PC799 46D3514 2960

PC800 46D3515 7728

Up to 2-way Server PC801 46D3516 3146

4-way Server PC802 46D3517 4788

8-way Server PC803 46D3518 8436

PC804 46D3519 22025

Currently Qualified xSeries Servers - VMware ESX Server 2.xSource: VMware Systems Compatibility Guide for ESX Server 2.x (18th July 2006)

Server Machine TypeSelectable Options

upto 2way 4-way 8-way96P2850 96P2857 96P2858

x226 8648 / 8848 Yes N/A N/Ax235 8671 Yes N/A N/Ax236 8841 Yes N/A N/Ax255 8685 Yes Yes N/A

Type of System x Server

List Price $US

ServicePac for Support Line for VMware on System x (VMware Infrastructure 3.x) - 1 Year of 9x5 support

VMware SW Support on a single 2-socket System x

Server

Vmware SW Support on a single 4-socket System x

Server


Server


Blades


Blades

ServicePac for Support Line for VMware on System x (VMware Infrastructure 3.x) - 3 years of 9x5 support


Server


Server


Server


Blades


Blades


Purchasing Advice:



x260 8865 Yes N/A N/Ax335 8676 / 8830 Yes N/A N/Ax336 8837 Yes N/A N/Ax345 8670 Yes N/A N/Ax346 8840 Yes N/A N/Ax360 8686 Yes Yes N/Ax365 8861 / 8862 Yes Yes N/Ax366 8863 Yes Yes N/Ax440 8687 Yes Yes Yesx445 8870 Yes Yes Yesx460 8872 N/A Yes N/A

x3800 8865 Yes Yes N/Ax3850 8863 Yes Yes N/Ax3950 8872 Yes Yes N/Ae326 8848 Yes N/A N/AHS20 8678 / 8832 / 8843 Yes N/A N/AHS40 8839 Yes N/A N/ALS20 8850 Yes N/A N/A

Currently Qualified xSeries Servers - VMware ESX Server 3.xSource: VMware Systems Compatibility Guide for ESX Server 3.x (19th July 2006)

Server Machine Type

Selectable Optionsupto 2-socket 4-socket 8-socket

12X6780 12X6781 12X678212X6784 12X6785 12X678646D3512 46D3513 46D351446D3516 46D3517 46D3518

x226 8648 / 8848 Yes N/A N/Ax235 8671 Yes N/A N/Ax236 8841 Yes N/A N/Ax260 8865 Yes N/A N/Ax336 8837 Yes N/A N/Ax346 8840 Yes N/A N/Ax365 8861 / 8862 Yes Yes N/Ax366 8863 Yes Yes N/Ax445 8870 Yes Yes Yesx460 8872 N/A Yes N/A


Purchasing Advice:



x3400 7973 / 7974 / 7975 Yes N/A N/Ax3455 7984 Yes N/A N/Ax3500 7977 Yes N/A N/Ax3550 7979 / 7980 Yes N/A N/Ax3650 7979 / 7980 Yes N/A N/Ax3655 7985 Yes N/A N/Ax3755 8877 Yes N/A N/Ax3800 8865 Yes Yes N/Ax3850 8863 Yes Yes N/Ax3950 8872 Yes Yes N/Ae326 7969 / 8848 Yes N/A N/AHS20 8678 / 8832 / 8843 Yes N/A N/AHS21 8853 Yes N/A N/AHS40 8839 Yes N/A N/ALS20 8850 Yes N/A N/ALS21 7971 Yes N/A N/A

CEMAAS Austria, Bulgaria, Croatia, Czech republic, Hungary, Poland, Romania, Russia, Slovenia, Slovakia, SwitzerlandGermany GermanyNordics Denmark, Finland, Norway, SwedenUKISA Ireland, UK, BeNeLux Belgium, Luxembourg, NetherlandsFrance FranceSPGIT Portugal, Spain,Italy Italy,


ServicePac for Supportline for VMware on xSeries

a. Provides a single point of contact for questions on Bmware on xSeriesb. Answers 'how to' questions and usage questions on Vmwarec. Gives customers easy access to our Vmware, Microsoft & Linux skillsd. Provides 24 x 7 coverage for the customers operationse. Compliments the total Vmware solution from IBMf. Helps reduce downtime and therefore increase productivityg. Allows the packaging of software support into the HW and SW Saleh. Provides defect supporti. Supplements internal staff with IBM's skills in this product area

When selecting the appropriate ServicePac option to be sold to the end-user customer, match the corresponding Software support


1. A Customer purchasing a single xSeries server running a 4-way Vmware licence MUST purchase the correspoinding 4-way ServicePac for Supportline for Vmware pac in order to receive support on that installation.

2. A customer purchasing a five (5) xSeries servers running 2-way Vmware licences and two (2) xSeries Servers running 8-way Vmware licences MUST purchase the corresponding 5 x 2-way ServicePacs (Part # 96P2850) and 2 x 8-way ServicePacs (Part # 96P2858) in order to receive support on that installation.

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List Price €

898

1370

2410

6290

2560

3900

6860

17910

Currently Qualified xSeries Servers - VMware ESX Server 2.x

Selectable Options16-way

96P2859N/AN/AN/AN/A



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N/AN/AN/AN/AN/AN/AN/AN/AYesYesN/AN/AN/AN/AN/AN/AN/AN/A

Currently Qualified xSeries Servers - VMware ESX Server 3.x

Selectable OptionsBladeCenter

12X6783 Part # for: 1 year option (24x7)12X6787 Part # for: 3 year option (24x7)46D3515 Part # for: 1 year option (9x5)46D3519 Part # for: 3 year option (9x5)

N/AN/AN/AN/AN/AN/AN/AN/AYesN/A



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N/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AYesYesYesYesN/A

Austria, Bulgaria, Croatia, Czech republic, Hungary, Poland, Romania, Russia, Slovenia, Slovakia, Switzerland

ServicePac for Supportline for VMware on xSeries

d. Provides 24 x 7 coverage for the customers operations

IBM ServicePac for IBM Director Software Support on xSeriesFor more information refer to PLET ZS04-0118

DESCRIPTION Pac No List Price £

SW Support for up to 10 Agents running IBM Director PC256 29R5097 269SW Support for up to 20 Agents runnin IBM Director PC257 29R5098 505SW Support for up to 50 Agents running IBM Director PC258 29R5099 1077


For IBM Director Software Support

Highlights of the offering include:

Software Support focused on the IBM Director productAccess to technical expertsUnlimited calls and unlimited callersSingle point of ContactAttractivelyn priced, predicatable support costs - one time fee for one year of supportPackaged on a "number of Director Agents" basis

Availability:Central Austria, Germany, SwitzerlandCEE Czech Rep (In English language only)Nordics Denmark, Finland, Norway, SwedenNorth Ireland, Netherlands, United KingdomSouth Italy, Portugal, SpainWest Belgium, Luxembourg, France

Supported ProductsxSeries System Software - BIOS / Drivers / Firmware

IBM Director 4,1 (and future releases) including: Server / Agent / console

Hours of Coverage (local Country) - 0900 to 1700

p/n to order

IBM Director Software Support


the Server Plus Pacs sold by xSeries. The service provides remote assistance with questions pertaining to the installation / setup and configuration of the IBM Director and Server Plus Pac products. With unlimited

Plus: Active PCI Manager / Capacity Manager / Rack Manager / Software Rejuvenation / System Availability / Software Distribution / Remote Deployment Manager


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90-day support for ThinkVantage™ TechnologiesFor more information refer to PLET ZS04-0128

DESCRIPTION Pac No List Price £

TVT 90 Day Support (Channel) PC259 29R5102 TBA


For 90-Day ThinkVantage™ Technologies Support

a. Image Ultra Builder (version 2.01 and above)b. Systems Migration Assistant (version 4.1 and abovec. Rescue and Recovery with Rapid Restore (version 4.0 and above)d. AccessIBM (version 4.0 and above)e. Client Security (version 5.21 and above)f. Access Connections (version 3.0 and above)g.Software Delivery Assistant (version 1.3 and above)

Access to the service will be restricted to a maximum of three named employees who can use the sevice.

Service OutlineAll support will be provided in English LanguagePlanning services will not be included with this offering.

1. Installation and DeploymentSupport will provide support for manual and silent installation of each TVT product

2. Configuration and CustomisationIBM will assist the customer in configuring and customising the product as supported by each product.

3. Usability

4. Performance Tuning

p/n to order

90-day support for ThinkVantage™ Technologies

IBM's 90-Day support for ThinkVantage™ Technologies provides telephone support on the named suite of ThinkVantage™ tools running on an IBM PC and using a Microsoft Operating system.

The intented Customers of this service are experienced technicians who are either acting in a support role within their own organisation's support structure or who are involved in the deployment of the supported ThinkVantage™ tools.

If the customer has not already deployed the product IBM will offer support on product deployment through customised scripted installation, as documented in each producst's deployment guide.

IBM will not be responsible for the creation of custom configurations unless through prior agreement. Custom configuration would be a separate fee based service.

Support and information will be provided on the supported product(s) features and capabilities. Basic usability questions, which can be found documented in the product user guide, is not supported.

IBM will provide information on latest patches and upgrades available for each product, but this excludes assisting the customer in fine tuning the product for improved operating system performance.

90-day support for ThinkVantage™ TechnologiesFor more information refer to PLET ZS04-0128

DESCRIPTION Pac No List Price £p/n to order

5. Product defectsWe will provide support on defects encountered while installing/using each product.

Further information on ThinkVantage™ Technologies can be found at the following website:

http://www.pc.ibm.com/europe/think/en/thinkvantage.html


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IBM STORAGE PRODUCTS POST WARRANTYServicePacs for Hardware Maintenance (V047)

For more information refer to PLET ZA050230

Machine Type Base Warranty

1710 DS4000 / EXP100 10J 3 Yr IOR NBD10X

1710 DS4000 / EXP100 10U 3 Yr IOR NBD

1722 DS4300/ FaStT600 60U 3 Yr IOR NBD

6LU

1722 DS4300/ FaStT600 60J 3 Yr IOR NBD60K60L60X6LJ6LX

1724 DS4000 / DS4100 1XP 10U 1SC

1724 DS4000 / DS4100 100

1740 DS4000/ EXP7** 1RU 710 3 Yr IOR NBD

Product Description

Machine Model

1 Yr IOR 7x24 SBD

1 Yr IOR 7x24 SBD

1740 DS4000/ EXP7** 1RX 71J 3 Yr IOR NBD

1742 DS4400 / DS4500 1RX 90X 3 Yr IOR NBD

1742 DS4400 / DS4500 1RU 3 Yr IOR NBD

1742 DS4400 / DS4500 90U 3 Yr IOR NBD

1750 DS6800 511 4 Yr IOL NBD

1750 DS6000 EX1 4 Yr IOL NBD

1812 EXP 420 8VH 3 Yr IOL NBD

1812 EXP 810 81A 3 Yr IOL NBD

81S

1812 EXP 810 81H 3 Yr IOL NBD

1812 EXP 810 81T 3 Yr IOL NBD

1814 DS4700 72H 3 Yr IOL NBD

1814 DS4700 72A 3 Yr IOL NBD

72S72T

1814 DS4200 7VH 3 Yr IOL NBD

1814 DS4700 70H 3 Yr IOL NBD

1814 DS4700 70A 3 Yr IOL NBD

70S70T

1815 DS4800 82A 3 Yr IOR NBD

82H 3 Yr IOR NBD

84A 3 Yr IOR NBD

84H 3 Yr IOR NBD

88A 3 Yr IOR NBD

88H 3 Yr IOR NBD

2005 SAN Switch B16 1 Yr COE NBD

16B 1 Yr COE NBD

B32 1 Yr COE NBD

32B 1 Yr COE NBD

H08

H16

2006 Fibre Switch L10 1 Yr COE NBD

2026 San 12M-1 12E 1 Yr COE NBD

2026 San 12M-1 E12 1 Yr COE NBD

2026 San 24M-1 16E 1 Yr COE NBD

2026 San 24M-1 224 1 Yr COE NBD

1 Yr Customer Exchange NBD


416

2109 SAN Switch F32 3 Yr IOR 7x24 SBD

2109 SAN Switch F16 3 Yr IOR 7x24 SBD

3542 FaStT200 1RX 3 Yr IOR NBD2RX

3542 FaStT200 1RU 3 Yr IOR NBD2RU

3552 FaSt T500 1RX 3 Yr IOR NBD

3552 FaStT500 1RU 3 Yr IOR NBD

3560 EXP500 1RX 3 Yr IOR NBD

3560 EXP500 1RU 3 Yr IOR NBD

3580 LTO Tape Drive L3H 3 Yr ICE NBD

H3L 3 Yr COE NBDL3E 3 Yr COE NBD

3580 LTO Tape Drive L33 3 Yr ICE NBDH23 3 Yr ICE NBDL23 3 Yr ICE NBDH13 3 Yr ICE NBDL13 3 Yr COE NBD

3 Yr COE NBD3581 Tape Autoloader F3H 3 Yr COE NBD

L3H

3581 Tape Autoloader F28 3 Yr COE NBDF38H13H17H23L13L17L23L28L38

3582 Tape Library L23 3 Yr COE NBD

IBM STORAGE PRODUCTS POST WARRANTYServicePacs for Hardware Maintenance (V047)

For more information refer to PLET ZA050230

ServicePac Desciption

1 Yr IOR NBD Target PW SD74 41E9338 12091 Yr IOR 5x9x4hr Target PW SD75 41E9339 1570

1 Yr IOR 7x24x4hr Target PW SD76 41E9340 17272 Yr IOR NBD Target PW SD77 41E9341 2262

2 Yr IOR 5x9x4hr Target PW SD78 41E9342 29422 Yr IOR 7x24x4hr Target PW SD79 41E9343 3236













1 Yr IOR NBD Target PW SD394 44J8569 14521 Yr IOR 5x9x4hr Target PW SD395 44J8570 1884

1 Yr IOR 7x24x4hr Target PW SD396 44J8571 20742 Yr IOR NBD Target PW SD397 44J8572 2718

2 Yr IOR 5x9x4hr Target PW SD398 44J8573 35302 Yr IOR 7x24x4hr Target PW SD399 44J8574 3883


Pac No

Epac Part Number

List Price £


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1 Yr IOR NBD Target PW SD348 43X3562 6371 Yr IOR 5x9x4hr Target PW SD349 43X3563 765

1 Yr IOR 7x24x4hr Target PW SD350 43X3564 9182 Yr IOR NBD Target PW SD351 43X3565 1236

2 Yr IOR 5x9x4hr Target PW SD352 43X3566 14832 Yr IOR 7x24x4hr Target PW SD353 43X3567 1780













1 Yr IOR NBD Target PW SD228 10N3374 35811 Yr IOR 5x9x4hr Target PW SD229 10N3375 4116

1 Yr IOR 7x24x4hr Target PW SD230 10N3376 45282 Yr IOR NBD Target PW SD231 10N3977 6736

2 Yr IOR 5x9x4hr Target PW SD232 10N3978 77422 Yr IOR 7x24x4hr Target PW SD233 10N3979 8518

1 Yr IOR NBD Target PW SD225 10N3371 35811 Yr IOR 5x9x4hr Target PW SD226 10N3372 4116

1 Yr IOR 7x24x4hr Target PW SD227 10N3373 45282 Yr IOR NBD Target PW SD234 10N3974 6736

2 Yr IOR 5x9x4hr Target PW SD235 10N3975 77422 Yr IOR 7x24x4hr Target PW SD236 10N3976 8518

1 Yr IOR NBD Target PW SD243 13P0961 1921 Yr IOR 5x9x4hr Target PW SD244 13P0962 259

1 Yr IOR 7x24x4hr Target PW SD245 13P0963 2852 Yr IOR NBD Target PW SD246 13P0964 365

2 Yr IOR 5x9x4hr Target PW SD247 13P0965 4922 Yr IOR 7x24x4hr Target PW SD248 13P0966 542

1 Yr IOR NBD Target PW SD237 13P0955 1921 Yr IOR 5x9x4hr Target PW SD238 13P0956 259

1 Yr IOR 7x24x4hr Target PW SD239 13P0957 2852 Yr IOR NBD Target PW SD240 13P0958 365

2 Yr IOR 5x9x4hr Target PW SD241 13P0959 4922 Yr IOR 7x24x4hr Target PW SD242 13P0960 542

























1 Yr IOR NBD Target PW SD430 44J8605 610



2 Yr IOR 7x24x4hr Target PW SD435 44J8610 16251 Yr IOR NBD Target PW SD182 41E9445 1759









2 Yr IOR 7x24x4hr Target PW SD193 41E9456 13301 Yr IOR NBD Target PW SD436 44J8611 498



























2 Yr IOR 7x24x4hr Target PW SD453 44J8628 2883





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IBM PRODUCTS - DS6000 STORAGE EXTENDED WARRANTYServicePacs for Storage maintenance (V047)



1750-522 DS6000 1 yr 7x24x4hr 1 yr Ext Warranty 7x24x4hr target N/A1750-522 DS6000 1 yr 7x24x4hr 2 yr Ext Warranty 7x24x4hr target N/A1750-522 DS6000 1 yr 7x24x4hr 3 yr Ext Warranty 7x24x4hr target N/A1750-EX2 DS6000 1 yr 7x24x4hr 1 yr Ext Warranty 7x24x4hr target N/A1750-EX2 DS6000 1 yr 7x24x4hr 2 yr Ext Warranty 7x24x4hr target N/A1750-EX2 DS6000 1 yr 7x24x4hr 3 yr Ext Warranty 7x24x4hr target N/A

Machine Type

Product Descriptio

n

IBM PRODUCTS - DS6000 STORAGE EXTENDED WARRANTYServicePacs for Storage maintenance (V047)


List Price £

1725-122 43X3588 37911725-222 43X3589 75821725-322 43X3590 113741725-1EX 43X3591 19861725-2EX 43X3592 39731725-3EX 43X3593 5959

M/C type to order for Service

e-pac (PRIMARY)

P/N


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IBM WORKGROUP PRINTERSServicePacs for Hardware Maintenance (V051)

For more information refer to PLET ZS02-0137 & ZS04-0103

ServicePac Desciption Pac NoMachine Type

Product Description

Machine Model

Base Warranty

HPAC Part Number

Epac Part Number




Product Description

Machine Model

Base Warranty

HPAC Part Number

Epac Part Number

Upgrade high capacity stacker for:-4523 Infprint 1422 002 d02 dn2 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR179 N/A 39K2225

x02 xd2 xn2 3 YR IOR 5x9 NBD PR178 N/A 39K22242 YR IOR 5x9 NBD PR177 N/A 39K2223

4526 Infoprint 1226 002 tn2 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR62 N/A 14R15223 YR IOR 5x9 NBD PR35 N/A 14R09532 YR IOR 5x9 NBD PR50 N/A 14R0965

4535 Infoprint 1512 All Models 1 YR ICE 1 YR IOR 7x24 SBD PR269 N/A 41W96362 YR ICE PR270 N/A 41W9637

2 YR IOR 7x24 SBD PR272 N/A 41W96393 YR ICE PR273 N/A 41W9640

3 YR IOR 7x24 SBD PR275 N/A 41W96424536 Infoprint 1532 All Models 1 Yr 5x9 NBD 1 YR IOR 7x24 SBD PR286 N/A 41W9653

2 YR IOR 5x9 NBD PR287 N/A 41W96542 YR IOR 7x24 SBD PR288 N/A 41W96553 YR IOR 5x9 NBD PR289 N/A 41W96563 YR IOR 7x24 SBD PR290 N/A 41W9657

4537 Infoprint 1552 All Models 1 Yr 5x9 NBD 1 YR IOR 7x24 SBD PR293 N/A 41W96602 YR IOR 5x9 NBD PR294 N/A 41W96612 YR IOR 7x24 SBD PR295 N/A 41W96623 YR IOR 5x9 NBD PR296 N/A 41W96633 YR IOR 7x24 SBD PR297 N/A 41W9664



4541 Infoprint 002 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR83 N/A 14R16991410 MFP 3 YR IOR 5x9 NBD PR82 N/A 14R1698

2 YR IOR 5x9 NBD PR81 N/A 14R16974542 Infoprint 1570 All Models 1 Yr 5x9 NBD 1 YR IOR 7x24 SBD PR340 N/A 10N3879

2 YR IOR 5x9 NBD PR341 N/A 10N38802 YR IOR 7x24 SBD PR342 N/A 10N38813 YR IOR 5x9 NBD PR343 N/A 10N38823 YR IOR 7x24 SBD PR344 N/A 10N3883

4544 InfoPrint 1650 All Models 1 Yr 5x9 NBD 1 yr IOR 7x24 SBD PR372 N/A 42V16232 yr IOR 5x9 NBD PR373 N/A 42V16242 yr IOR 7x24 SBD PR374 N/A 42V16253 yr IOR 5x9 NBD PR375 N/A 42V16263 yr IOR 7x24 SBD PR376 N/A 42V16274 yr IOR 5x9 NBD PR377 N/A 42V16284 yr IOR 7x24 SBD PR378 N/A 42V1629




Product Description

Machine Model

Base Warranty

HPAC Part Number

Epac Part Number

4546 Infoprint X22 X32 1 YR ICE 1 YR IOR 7x24 SBD PR435 N/A 44J81211601/1602 2 YR ICE PR436 N/A 44J8122

2 YR IOR 7x24 SBD PR437 N/A 44J81233 YR ICE PR438 N/A 44J8124


4 YR IOR 7x24 SBD PR441 N/A 44J81274546 Infoprint 4N2 x42 1 Yr 5x9 NBD 1 YR IOR 7x24 SBD PR426 N/A 44J7706

1612 2 YR ICE PR427 N/A 44J77072 YR IOR 7x24 SBD PR428 N/A 44J7708

3 YR ICE PR429 N/A 44J77093 YR IOR 7x24 SBD PR430 N/A 44J7710

4 YR ICE PR431 N/A 44J77114 YR IOR 7x24 SBD PR432 N/A 44J7712

4546 Infoprint 502 x52 1 YR ICE 1 YR IOR 7x24 SBD PR408 N/A 43X37441622 2 YR ICE PR409 N/A 43X3745

2 YR IOR 7x24 SBD PR410 N/A 43X37463 YR ICE PR411 N/A 43X3747

3 YR IOR 7x24 SBD PR412 N/A 43X37484 YR ICE PR413 N/A 43X3749

4 YR IOR 7x24 SBD PR414 N/A 43X37504871 M22 MFP Option 001 (*) 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR69 N/A 14R1529

3 YR IOR 5x9 NBD PR45 N/A 14R09602 YR IOR 5x9 NBD PR57 N/A 14R1517

4881 M26 MFP Option 001 (*) 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR69 N/A 14R15293 YR IOR 5x9 NBD PR45 N/A 14F09602 YR IOR 5x9 NBD PR57 N/A 14R1517

4885 M30 MFP Option 001 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR70 N/A 14R15303 YR IOR 5x9 NBD PR33 N/A 14R09612 YR IOR 5x9 NBD PR58 N/A 14R1518

4886 Infoprint 1759 All Models 1 YR 5x9 NBD 1 YR IOR 7x24 SBD PR540 N/A 46D34292 YR IOR 5x9 NBD PR541 N/A 46D34302 YR IOR 7x24 SBD PR542 N/A 46D34313 YR IOR 5x9 NBD PR543 N/A 46D34323 YR IOR 7x24 SBD PR544 N/A 46D34334 YR IOR 5x9 NBD PR545 N/A 46D34344 YR IOR 7x24 SBD PR546 N/A 46D3435

4887 Infoprint 1769 All Models 1 YR 5x9 NBD 1 YR IOR 7x24 SBD PR549 N/A 46D34382 YR IOR 5x9 NBD PR550 N/A 46D34392 YR IOR 7x24 SBD PR551 N/A 46D34403 YR IOR 5x9 NBD PR552 N/A 46D34413 YR IOR 7x24 SBD PR553 N/A 46D34424 YR IOR 5x9 NBD PR554 N/A 46D34434 YR IOR 7x24 SBD PR555 N/A 46D3444

4890 M35 MFP Option 001 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR70 N/A 14R15303 YR IOR 5x9 NBD PR33 N/A 14R09612 YR IOR 5x9 NBD PR58 N/A 14R1518

4891 Infoprint 1145 002 1 Yr 5x9 NBD 3 YR IOR 5x9 NBD PR203 N/A 40M68032 YR IOR 5x9 NBD PR202 N/A 40M6802

4895 M32 Option 001 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR72 N/A 14R15323 YR IOR 5x9 NBD PR48 N/A 14R0963




Product Description

Machine Model

Base Warranty

HPAC Part Number

Epac Part Number

2 YR IOR 5x9 NBD PR60 N/A 14R15204896 M40 MFP All Models 1 YR ICE 1 YR IOR 7x24 SBD PR350 N/A 42V1601

2 YR ICE PR351 N/A 42V16022 YR IOR 7x24 SBD PR353 N/A 42V1604



4897 InfoPrint 1572 All Models 1 YR 5x9 1 YR IOR 7x24 SBD PR363 N/A 42V16142 YR IOR 5x9 NBD PR364 N/A 42V16152 YR IOR 7x24 SBD PR365 N/A 42V16163 YR IOR 5x9 NBD PR366 N/A 42V16173 YR IOR 7x24 SBD PR367 N/A 42V16184 YR IOR 5x9 NBD PR368 N/A 42V16194 YR IOR 7x24 SBD PR369 N/A 42V1620

4898 Infoprint 1664 All Models 1 YR 5x9 1 yr IOR 7x24 SBD PR399 N/A 43X3735MFP 2 yr IOR 5x9 NBD PR400 N/A 43X3736

2 yr IOR 7x24 SBD PR401 N/A 43X37373 yr IOR 5x9 NBD PR402 N/A 43X37383 yr IOR 7x24 SBD PR403 N/A 43X37394 yr IOR 5x9 NBD PR404 N/A 43X37404 yr IOR 7x24 SBD PR405 N/A 43X3741

4924 Infoprint Colour n05 xn5 1 Yr 5x9 NBD 3 YR IOR 5x9 NBD PR186 N/A 39K31241454 2 YR IOR 5x9 NBD PR185 N/A 39K3123

4924 Infoprint Colour n02 dn2 1 Yr 5x9 NBD 3 YR IOR 5x9 NBD PR182 N/A 39K22301454 2 YR IOR 5x9 NBD PR181 N/A 39K2229


4929 Infoprint 1654 All Models 1 Yr 5x9 NBD 1 yr IOR 7x24 SBD PR381 N/A 12X70332 yr IOR 5x9 NBD PR382 N/A 12X70342 yr IOR 7x24 SBD PR383 N/A 12X70353 yr IOR 5x9 NBD PR384 N/A 12X70363 yr IOR 7x24 SBD PR385 N/A 12X70374 yr IOR 5x9 NBD PR386 N/A 12X70384 yr IOR 7x24 SBD PR387 N/A 12X7039

4930 Infoprint 1664 All Models 1 Yr 5x9 NBD 1 yr IOR 7x24 SBD PR390 N/A 12X70422 yr IOR 5x9 NBD PR391 N/A 12X70432 yr IOR 7x24 SBD PR392 N/A 12X70443 yr IOR 5x9 NBD PR393 N/A 12X70453 yr IOR 7x24 SBD PR394 N/A 12X70464 yr IOR 5x9 NBD PR395 N/A 12X70474 yr IOR 7x24 SBD PR396 N/A 12X7048

4931 Infoprint 1614 X22 1 YR ICE 1 YR IOR 7x24 SBD PR444 N/A 44J81302 YR ICE PR445 N/A 44J8131






Product Description

Machine Model

Base Warranty

HPAC Part Number

Epac Part Number

4 YR IOR 7x24 SBD PR450 N/A 44J81364931 Infoprint 1634 All Models 1 YR ICE 1 YR IOR 7x24 SBD PR417 N/A 43X3753

2 YR ICE PR418 N/A 43X37542 YR IOR 7x24 SBD PR419 N/A 43X3755



4934 Infoprint n02 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR113 N/A 29R5559Colour 1334 3 YR IOR 5x9 NBD PR178 N/A 29R5558

2 YR IOR 5x9 NBD PR111 N/A 29R55574935 Infoprint 1567 All Models 1 Yr 5x9 NBD 1 YR IOR 7x24 SBD PR254 N/A 41W9267

2 YR IOR 5x9 NBD PR255 N/A 41W92682 YR IOR 7x24 SBD PR256 N/A 41W92693 YR IOR 5x9 NBD PR257 N/A 41W92703 YR IOR 7x24 SBD PR258 N/A 41W9271

4936 Infoprint 1754 All Models 1 Yr 5x9 NBD 1 yr On-Site 7x24 SBD PR494 N/A 44T58662 yr On-Site 5x9 NBD PR495 N/A 44T58672 yr On-Site 7x24 SBD PR496 N/A 44T58683 yr On-Site 5x9 NBD PR497 N/A 44T58693 yr On-Site 7x24 SBD PR498 N/A 44T58704 yr On-Site 5x9 NBD PR499 N/A 44T58714 yr On-Site 7x24 SBD PR500 N/A 44T5872





List Price £

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List Price £

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19613873

2581901184130

10855

167137132395249621137132395249621137132395249621703680204012833208284202118330320960600150025925175147311816691561




List Price £

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25247144

11063

1463837

11070

17398

2287673

219137343195453258300118258TBC118496342228134413023903245561383479811513441302390324556138347981154963422281465777487394



List Price £

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2232412347004401101624145536034910456571642931217158857017071075268515223550637338257137141137409257644141136408256641363847347336100863415858982095107104311196490277



List Price £

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64714113640825664136384719613873

56054316261024255816816248630676543310113103019015671417803187459557617271086271615393590

IBM STORAGE PRODUCTSServicePacs for Hardware Maintenance (V047)


Machine Type Base Warranty ServicePac Desciption

1710 DS4000 10J 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD18 N/AEXP 100 10X 3 Yr IOR 7x24x4hr Target SD19 N/A

1710 DS4000 10U 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD360 N/AEXP 100 3 Yr IOR 7x24x4hr Target SD361 N/A

1722 DS4300 60J 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD16 N/AFaStT 600 60K 3 Yr IOR 7x24x4hr Target SD17 N/A

60L60X6LJ6LX

1722 DS4300 / 6LU 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD362 N/AFaStT600 60U 3 Yr IOR 7x24x4hr Target SD363 N/A

1724 DS4100 FaStT100 10J 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD37 N/A1SC 4 Yr IOR 7x24xhr Target SD39 N/A1SJ 5 Yr IOR 7x24x4hr Target SD41 N/A

1724 DS4000 1XP 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24 SBD SD43 N/A4 Yr IOR 7x24 SBD SD45 N/A5 Yr IOR 7x24 SBD SD47 N/A

1724 100 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD364 N/A4 Yr IOR 7x24xhr Target SD365 N/A

5 Yr IOR 7x24x4hr Target SD366 N/A1740 DS4000 1RX 3 Yr IOR NBD 3 Yr IOR 5x9 SBD SD61 N/A

EXP 700/710 71J 3 Yr IOR 7x24 SBD SD62 N/A1740 DS4000 1RU 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD367 N/A

EXP 700/710 710 3 Yr IOR 7x24x4hr Target SD368 N/A1742 DS4500/DS4400 All Models 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD64 N/A

FaStT 700/900 3 Yr IOR 7x24x4hr Target SD66 N/A1750 DS6000 EX1 4 Yr IOR NBD 4 Yr IOR 5x9 SBD SD50 N/A

4 Yr IOR 7x24 SBD SD51 N/A1750 DS6800 511 4 Yr IOL NBD 4 Yr IOR 5x9 SBD SD48 N/A

4 Yr IOR 7x24 SBD SD49 N/A1812 EXP420 8VH 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD346 N/A

3 Yr IOR 7x24x4hr Target SD347 N/A1812 EXP 810 81A 3 Yr IOL NBD 3 Yr IOR 5x9xSD Target SD249 N/A

81S 3 Yr IOR 7x24x4hr Target SD250 N/A1812 EXP 810 81H 3 Yr IOL NBD 3 Yr IOR 5x9xSD Target SD251 N/A

3 Yr IOR 7x24x4hr Target SD252 N/A1812 EXP 810 81T 3 Yr IOL NBD 3 Yr IOR 5x9xSD Target SD369 N/A

3 Yr IOR 7x24x4hr Target SD370 N/A1814 DS4200 7VH 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD338 N/A

3 Yr IOR 7x24x4hr Target SD339 N/A1814 DS4700 70A 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD272 N/A

70S 3 Yr IOR 7x24x4hr Target SD273 N/A1814 DS4700 72A 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD274 N/A

72S 3 Yr IOR 7x24x4hr Target SD275 N/A1814 DS4700/EXP810 70H 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD276 N/A

3 Yr IOR 7x24x4hr Target SD277 N/A1814 DS4700 70T 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD371 N/A

Product Description

Machine Model

Pac No

HPAC Part Number

DS4100 / FaStT100



Machine Type Base Warranty ServicePac DesciptionProduct Description

Machine Model

Pac No

HPAC Part Number

3 Yr IOR 7x24x4hr Target SD372 N/A1814 DS4700/EXP810 72H 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD278 N/A

3 Yr IOR 7x24x4hr Target SD279 N/A1814 DS4700 72T 3 Yr IOL NBD 3 Yr IOR 5x9x4hr Target SD373 N/A

3 Yr IOR 7x24x4hr Target SD374 N/A1815 DS4800 82H 3 Yr IOR NBD 3 Yr IOR 5x9 SBD SD67 N/A

80H 3 Yr IOR 7x24 SBD SD68 N/A1815 DS4800 82A 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD375 N/A

80A 3 Yr IOR 7x24x4hr Target SD376 N/A1815 DS4800 84H 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD69 N/A

3 Yr IOR 7x24x4hr Target SD70 N/A1815 DS4800 84A 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD377 N/A

3 Yr IOR 7x24x4hr Target SD378 N/A1815 DS4800 88A 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD209 N/A

3 Yr IOR 7x24x4hr Target SD210 N/A1815 DS4800 88H 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD211 N/A

3 Yr IOR 7x24x4hr Target SD212 N/A2005 SAN Switch H08 1 Yr IOE 5x9 NBD SD22 N/A

1 Yr IOE 5x9x4hr Target SD23 N/A3 Yr IOE 5x9 NBD SD24 N/A

3 Yr IOE 7x24x4hr Target SD25 N/A2005 SAN Switch H16 1 Yr IOE 5x9 NBD SD26 N/A

1 Yr IOE 5x9x4hr Target SD27 N/A3 Yr IOE 5x9 NBD SD28 N/A

3 Yr IOE 7x24x4hr Target SD29 N/A2005 SAN Switch 32B 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD71 N/A

3 Yr IOR 7x24x4hr Target SD72 N/A2005 SAN Switch B32 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD379 N/A


3 Yr IOR 7x24x4hr Target SD218 N/A2005 SAN Switch 16B 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD223 N/A


3 Yr IOR 7x24x4hr Target SD265 N/A2005 SAN Switch 64B 1 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD266 N/A

3 Yr IOR 7x24x4hr Target SD267 N/A2005 SAN Switch R18 1 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD268 N/A

3 Yr IOR 7x24x4hr Target SD269 N/A2005 SAN Switch 18R 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD270 N/A

3 Yr IOR 7x24x4hr Target SD271 N/A2005 SAN Switch 5KB 1 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD480 N/A

3 Yr IOR 7x24x4hr Target SD481 N/A2005 SAN Switch B5K 1 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD482 N/A






Machine Model

Pac No

HPAC Part Number

3 Yr IOR 7x24x4hr Target SD483 N/A2006 Fibre Switch L10 1 Yr COE NBD 1 Yr IOE 7x24x4hr Target SD53 N/A

3 Yr IOE 5x9 NBD SD52 N/A3 Yr IOE 7x24x4hr Target SD54 N/A

2026 SAN Switch 12E 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD57 N/ASAN12M - 1 3 Yr IOR 7x24x4hr Target SD55 N/A

2026 SAN Switch E12 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD381 N/ASAN12M - 1 3 Yr IOR 7x24x4hr Target SD382 N/A

2026 SAN Switch 224 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD58 N/ASAN24M 3 Yr IOR 7x24x4hr Target SD56 N/A

2026 SAN Switch 416 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD213 N/A3 Yr IOR 7x24x4hr Target SD214 N/A

2026 SAN Switch 432 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD215 N/A3 Yr IOR 7x24x4hr Target SD216 N/A

2026 SAN Switch 16E 1 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD219 N/A3 Yr IOR 7x24x4hr Target SD220 N/A

2026 SAN Switch 32E 1 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD221 N/A3 Yr IOR 7x24x4hr Target SD222 N/A

2109 SAN Switch F32 3 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD73 N/A3542 FaStT 200 1RX 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD64 N/A

2RX 3 Yr IOR 7x24x4hr Target SD66 N/A3542 FaStT 200 1RU 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD383 N/A

2RU 3 Yr IOR 7x24x4hr Target SD384 N/A3552 FaStT 500 1RX 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD64 N/A

3 Yr IOR 7x24x4hr Target SD66 N/A3552 FaStT 500 1RU 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD383 N/A

3 Yr IOR 7x24x4hr Target SD384 N/A3560 FaStT EXP 500 1RX 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD63 N/A

3 Yr IOR 7x24x4hr Target SD65 N/A3560 FaStT EXP 500 1RU 3 Yr IOR NBD 3 Yr IOR 5x9x4hr Target SD385 N/A

3 Yr IOR 7x24x4hr Target SD386 N/A3573 TS3200 L4U 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD256 N/A

L34,S34 3 Yr IOR 7x24x4hr Target SD257 N/A3573 TS3200 L3H 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD258 N/A

F3H 3 Yr IOR 7x24x4hr Target SD259 N/AF4HL4HS4H

3573 TS3100 L32 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD260 N/AS32

3 Yr IOR 7x24x4hr Target SD261 N/A3573 TS3100 L3S 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD262 N/A

F3S 3 Yr IOR 7x24x4hr Target SD263 N/AF4SL2UL4SS4S

3580 LTO Tape Drive H23 3 Yr ICE NBD 3 Yr IOR 5x9 NBD SD14 N/AL23 3 Yr ICE NBD 3 Yr IOR 7x24x4hr Target SD15 N/A




Machine Model

Pac No

HPAC Part Number

H13 3 Yr COE NBDL13 3 Yr COE NBD

3580 LTO Tape Drive L3H 3 Yr ICE NBD 3 Yr IOR 5x9x4hr Target SD59 N/A3 Yr IOR 7x24x4hr Target SD60 N/A

3580 LTO Tape Drive L33 3 Yr ICE NBD 3 Yr IOR 5x9x4hr Target SD387 N/A3 Yr IOR 7x24x4hr Target SD388 N/A

3580 LTO Tape Drive L3E 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD358 N/A3 Yr IOR 7x24x4hr Target SD359 N/A

3580 LTO Tape Drive L4X 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD476 N/AS4X 3 Yr IOR 7x24x4hr Target SD477 N/A

3580 LTO Tape Drive L43 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD478 N/AS43 3 Yr IOR 7x24x4hr Target SD479 N/A

3580 LTO Tape Drive H3L 3 Yr COE NBD 3 Yr IOR 5x9x4hr Target SD389 N/A3 Yr IOR 7x24x4hr Target SD390 N/A




Machine Model

Pac No

HPAC Part Number

3581 Tape Autoloader F3H 3 Yr IOE NBD 3 Yr IOE 5x9 NBD SD30 N/AL3H 3 Yr IOE 5x9x4hr Target SD31 N/A

3 Yr IOE 7x24x4hr Target SD32 N/A3581 Tape Autoloader F28 3 Yr IOE NBD 3 Yr IOE 5x9 NBD SD391 N/A

F38 3 Yr IOE 5x9x4hr Target SD392 N/AH13 3 Yr IOE 7x24x4hr Target SD393 N/AH17H23L13L17L23L28L38

3582 Tape Library L23 3 Yr COE NBD 3 Yr IOE 5x9 NBD SD20 N/A3 Yr IOR 7x24x4hr Target SD21 N/A

7204 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD280 N/A7205 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD281 N/A7206 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD282 N/A7207 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD283 N/A7210 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD284 N/A7212 External Drive All Models 1 Yr IOR 7x24 SBD 3 Yr IOR 7x24x4hr Target SD285 N/A



14R1497 93314R1499 141644J8535 93344J8536 141614R1489 131014R1491 1820

44J8537 131044J8538 182138R2994 383839K3010 539339K3012 699639K3018 307039K3020 448439K3022 581644J8539 383944J8540 539444J8541 699740M6847 49940M6848 54944J8542 49944J8543 55040M7613 120740M7615 167639K3029 130139K3030 184739K3025 255039K3026 362043X3560 38343X3561 58242V1248 44642V1249 67942V1250 44642V1251 67944J8544 44644J8545 67943X3552 123843X3553 136212X6616 137512X6617 151312X6618 171012X6619 188112X6620 137512X6621 151344J8546 1375

Epac Part Number

List Price £


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Epac Part Number

List Price £

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44J8547 151412X6622 171012X6623 188144J8548 171044J8549 188141E8669 89141E8670 111944J8550 89244J8551 112041E8671 101141E8672 126944J8552 101144J8553 1269

41W9131 169941W9132 213341W9133 169941W9134 213329R5402 18829R5403 25429R5404 78829R5405 107829R5406 32729R5407 44429R5408 137529R5409 198041E8677 226541E8678 297344J8554 TBC44J8555 TBC

41W9787 51441W9788 61010N3035 51410N3036 61042V1876 346942V1877 398942V1878 346942V1879 398912X6601 472812X6602 543742V1880 472812X6600 543744T5696 TBA44T5697 TBA44T5698 TBA



Epac Part Number

List Price £

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44T5699 TBA39K2412 5439K2411 23339K2413 33440M6792 73140M6790 86744J8556 73144J8557 86740M6793 153540M6791 182041W9783 165541W9784 185441W9785 210341W9786 239510N3031 165510N3032 185410N3033 210310N3034 239541E8681 250640M7613 120740M7615 167644J8558 120744J8559 167640M7613 120740M7615 167644J8558 120744J8559 167640M7612 9740M7618 24144J8560 9844J8561 24142V1868 90642V1869 104242V1870 90642V1871 1042

42V1872 504

42V1873 57942V1874 50442V1875 579

14R1493 63714R1495 826



Epac Part Number

List Price £

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40M6798 69340M6799 76244J8562 69344J8563 76244J7780 40044J7781 50044T8592 TBC44T8593 TBC44T8594 TBC44T8595 TBC44J8564 40044J8565 500



Epac Part Number

List Price £

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29R5418 48529R5419 57629R5420 69744J8566 48644J8567 57744J8568 698

29R5343 84829R5344 121112x6710 58012x6711 130912x6712 86812x6713 75012x6714 19112x6715 374

IBM WORKGROUP PRINTERS Post WarrantyServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS05-0177.

ServicePac Desciption

4308 Infoprint Colour 8 001 002 1 YR IOR 5x9 NBD PW N/A 29R5646 3994312 Network Printer 12 001 1 YR IOR 5x9 NBD PW N/A 29R5644 1434312 Network Printer 12 002 1 YR IOR 5x9 NBD PW N/A 29R5645 1384320 Infoprint 20 001 002 003 1 YR IOR 5x9 NBD PW N/A 29R5648 3484322 Infoprint 21 001 002 1 YR IOR 5x9 NBD PW N/A 29R5649 2404332 Infoprint 32 001 002 1 YR IOR 5x9 NBD PW N/A 29R5650 5684332 Infoprint 40 004 005 1 YR IOR 5x9 NBD PW N/A 29R5651 6044519 Infoprint 1312 002 n02 1 YR IOR 5x9 NBD PW N/A 29R5689 324523 Infoprint 1422 002 d02 dn2 1 YR IOR 5x9 NBD PW N/A 39K3131 76

x02 xd2 xn24526 Infoprint 1226 002 tn2 1 YR IOR 5x9 NBD PW N/A 29R5688 1164527 Infoprint 1332 002 n02 1 YR IOR 5x9 NBD PW N/A 29R5690 83

008 n084528 Infoprint 1352 002 n02 1 YR IOR 5x9 NBD PW N/A 29R5691 1164529 Infoprint 1372 002 n02 1 YR IOR 5x9 NBD PW N/A 29R5694 2164535 Infoprint 1512 All Models 1 YR ICE PW N/A 41W9643 31

1 YR IOR 7x24 SBD PW N/A 41W9645 714536 Infoprint 1532 All Models 1 YR IOR 5x9 NBD PW N/A 41W9658 137



1 YR IOR 7x24 SBD PW N/A 41W9673 2724541 Infoprint 1410 MFP 002 1 YR IOR 5x9 NBD PW N/A 29R5698 1164542 Infoprint 1570 All Models 1 YR IOR 5x9 NBD PW N/A 10N3884 330

1 YR IOR 7x24 SBD PW N/A 10N3885 6602 YR IOR 5x9 NBD PW N/A 10N3886 6402 YR IOR 7x24 SBD PW N/A 10N3887 1270

4543 Infoprint All Models 1 YR IOR 5x9 NBD PW 10N3875 10N3875 11101540, 1560 & 1580 1 YR IOR 7x24 SBD PW 10N3876 10N3876 2210

2 YR IOR 5x9 NBD PW 10N3877 10N3877 21402 YR IOR 7x24 SBD PW 10N3878 10N3878 4290

4544 Infoprint 1650 All Models 1 YR IOR 5x9 NBD PW N/A 42V1630 2591 YR IOR 7x24 SBD PW N/A 42V1631 517

4545 Infoprint 1145 002 n02 dn2 1 YR IOR 5x9 NBD PW N/A 29R5652 4144546 X22 X32 1 YR ICE PW N/A 44J8128 25

1 YR IOR 7x24 SBD PW N/A 44J8129 494546 Infoprint 1612 4N2 x42 1 YR ICE PW N/A 44J7713 38

1 YR IOR 7x24 SBD PW N/A 44J7714 764546 Infoprint 1622 502 x52 1 YR ICE PW N/A 43X3751 76

1 YR IOR 7x24 SBD PW N/A 43X3752 1504547 Infoprint 1412 n02 1 YR IOR 5x9 NBD PW N/A 29R5720 344871 M22 MFP Option 001 1 YR IOR 5x9 NBD PW N/A 29R5695 1124881 M26 MFP Option 001 1 YR IOR 5x9 NBD PW N/A 29R5695 1124885 M30 MFP Option 001 1 YR IOR 5x9 NBD PW N/A 29R5697 2164886 Infoprint 1759 All Models 1 YR IOR 5x9 NBD PW N/A 46D3436 1344

1 YR IOR 7x24 SBD PW N/A 46D3437 26874887 Infoprint 1769 All Models 1 YR IOR 5x9 NBD PW N/A 46D3445 1344

Machine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price £PR11

6 Click here to view DefinitionsPR114PR115PR118PR119PR120PR121PR127PR180

PR126PR128

PR129PR132PR276PR278PR291PR292PR298PR299PR305PR306PR136


Infoprint 1601/1602

PR442PR443


IBM WORKGROUP PRINTERS Post WarrantyServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS05-0177.

ServicePac DesciptionMachine Type

Product Description

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price £

1 YR IOR 7x24 SBD PW N/A 46D3446 26874890 M35 MFP Option 001 1 YR IOR 5x9 NBD PW N/A 29R5697 2164891 InfoPrint 1145 All Models 1 YR IOR 5x9 NBD PW N/A 40M6808 6294895 M32 Option 001 1 YR IOR 5x9 NBD PW N/A 29R5696 2124896 M40 MFP All Models 1 YR ICE PW N/A 42V1611 241

1 YR IOR 7x24 SBD PW N/A 42V1613 4824897 InfoPrint 1572 All Models 1 YR IOR 5x9 NBD PW N/A 42V1621 360

1 YR IOR 7x24 SBD PW N/A 42V1622 7204898 Infoprint 1664 MFP All Models 1 YR IOR 5x9 NBD PW N/A 43X3742 588

1 YR IOR 7x24 SBD PW N/A 43X3743 11764921 Infoprint Colour 002 n02 dn2 1 YR IOR 5x9 NBD PW N/A 29R5692 446

1354 n08 dn84922 Infoprint 1222 d02 dn2 1 YR IOR 5x9 NBD PW N/A 29R5687 794924 Infoprint Colour 1454 n05 xn5 1 YR IOR 5x9 NBD PW N/A 38R3160 1414924 Infoprint Colour 1464 n02 dn2 1 YR IOR 5x9 NBD PW N/A 39K3129 3494926 Infoprint 1534 All Models 1 YR IOR 5x9 NBD PW N/A 41W9651 141

1 YR IOR 7x24 SBD PW N/A 41W9652 2824929 Infoprint 1654 All Models 1 YR IOR 5x9 NBD PW N/A 12X7040 141

1 YR IOR 7x24 SBD PW N/A 12X7041 2814930 Infoprint 1664 All Models 1 YR IOR 5x9 NBD PW N/A 12X7049 347

1 YR IOR 7x24 SBD PW N/A 12X7050 6944931 Infoprint 1614 X22 1 YR ICE PW N/A 44J8137 107

1 YR IOR 7x24 SBD PW N/A 44J8138 2154931 Infoprint 1634 All Models 1 YR ICE PW N/A 43X3760 141

1 YR IOR 7x24 SBD PW N/A 43X3761 2814934 Infoprint Colour n02 1 YR IOR 5x9 NBD PW N/A 29R5719 76

13344935 Infoprint 1585 All Models 1 YR IOR 5x9 NBD PW N/A 41W9272 560

1 YR IOR 7x24 SBD PW 41W9273 11204960 Infoprint 1767 All Models 1 YR IOR 5x9 NBD PW N/A 44T6026 595

1 YR IOR 7x24 SBD PW N/A 44T6027 1189


PR125PR184PR188PR284PR285PR388PR389PR397PR398PR451PR452PR424PR425PR157

PR259PR260PR538PR539


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IBM INDUSTRIAL PRINTERSServicePacs for Hardware Maintenance (V050)For more information refer to PLET ZS02-0137.

Base Warranty ServicePac Desciption Pac No

4230 Impact Matrix XX1 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR160 N/A 38R3154 681Printer 3 YR IOR 5x9 NBD PR01 N/A 38R3153 548

2 YR IOR 5x9 NBD PR159 N/A 38R3152 3104230 Impact Matrix XX2 XX3 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR162 N/A 38R3157 882

Printer 3 YR IOR 5x9 NBD PR02 N/A 38R3156 7102 YR IOR 5x9 NBD PR161 N/A 38R3155 401

4232 Impact Dot 302 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR160 N/A 38R3154 6813 YR IOR 5x9 NBD PR01 N/A 38R3153 548

Matrix Printer 2 YR IOR 5x9 NBD PR159 N/A 38R3152 3104247 Serial Matrix 003 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR166 N/A 38R3163 939


4247 Serial Matrix V03 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR168 N/A 38R3166 1017Printer 3 YR IOR 5x9 NBD PR34 N/A 38R3165 818

4400 Thermal Label 004 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR170 N/A 38R3181 851Printer 3 YR IOR 5x9 NBD PR18 N/A 38R3180 685

2 YR IOR 5x9 NBD PR169 N/A 38R3179 3874400 Thermal Label 006 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR172 N/A 38R3184 1008


4400 Thermal Label 008 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR174 N/A 38R3187 1298Printer 3 YR IOR 5x9 NBD PR17 N/A 38R3186 1045

2 YR IOR 5x9 NBD PR173 N/A 38R3185 5915403 InfoPrint 6700 M40 1 Yr ICR 1 yr On-Site 7x24 SBD PR476 N/A 44J8716 175

2 yr On-Site 5x9 NBD PR477 N/A 44J8717 2912 yr On-Site 7x24 SBD PR478 N/A 44J8718 4583 yr On-Site 5x9 NBD PR479 N/A 44J8719 4683 yr On-Site 7x24 SBD PR480 N/A 44J8720 7034 yr On-Site 5x9 NBD PR481 N/A 44J8721 6264 yr On-Site 7x24 SBD PR482 N/A 44J8722 850

5504 InfoPrint 6700 R40 1 Yr ICR 1 YR IOR 5x9 NBD PR205 N/A 41E8644 1521 YR IOR 7x24 SBD PR206 N/A 41E8645 3123 YR IOR 5x9 NBD PR207 N/A 41E8646 8413 YR IOR 7x24 SBD PR208 N/A 41E8647 1265

3 Yr ICR PR209 N/A 41E8648 4385504 InfoPrint 6700 R60 1 Yr ICR 1 YR IOR 5x9 NBD PR212 N/A 41E8651 192

1 YR IOR 7x24 SBD PR213 N/A 41E8652 3933 YR IOR 5x9 NBD PR214 N/A 41E8653 10613 YR IOR 7x24 SBD PR215 N/A 41E8654 1596

3 Yr ICR PR216 N/A 41E8655 5525504 InfoPrint 6700 R80 1 Yr ICR 1 YR IOR 5x9 NBD PR219 N/A 41E8658 245

1 YR IOR 7x24 SBD PR220 N/A 41E8659 5013 YR IOR 5x9 NBD PR221 N/A 41E8660 13523 YR IOR 7x24 SBD PR222 N/A 41E8661 2033

3 Yr ICR PR223 N/A 41E8662 7036400 Line Matrix i05 i5P 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR77 N/A 38R3169 1364

Printer 050 P50 3 YR IOR 5x9 NBD PR37 N/A 38R3168 10982 YR IOR 5x9 NBD PR73 N/A 38R3167 582

6400 Line Matrix i10 i1P 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR78 N/A 38R3172 1730Printer 08P 3 YR IOR 5x9 NBD PR38 N/A 38R3171 1397

010 p10 2 YR IOR 5x9 NBD PR74 N/A 38R3170 7426400 Line Matrix i15 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR79 N/A 38R3175 2216

Printer 015 3 YR IOR 5x9 NBD PR39 N/A 38R3174 17902 YR IOR 5x9 NBD PR75 N/A 38R3173 954

6400 Line Matrix i20 i24 1 Yr 5x9 NBD 4 YR IOR 5x9 NBD PR80 N/A 38R3178 2921Printer 020 3 YR IOR 5x9 NBD PR40 N/A 38R3177 2362

2 YR IOR 5x9 NBD PR76 N/A 38R3176 12546400 Line Matrix i2s 1 Yr 5x9 NBD 2 YR IOR 5x9 NBD PR76 N/A 38R3176 1254

Machine Type

Product Description

Machine Model

HPAC Part Number

Epac Part Number

List Price £

IBM INDUSTRIAL PRINTERS Post WarrantyServicePacs for Hardware Maintenance (V051)For more information refer to PLET ZS02-0137.

Product Description ServicePac Desciption

4224 Matrix Printer 101 201 1 YR IOR 5x9 NBD N/A 29R5699 6074224 Matrix Printer 102 202 1 YR IOR 5x9 NBD N/A 29R5700 7824230 Impact Matrix Printer XX1 1 YR IOR 5x9 NBD N/A 29R5701 5304230 Impact Matrix Printer XX2 XX3 1 YR IOR 5x9 NBD N/A 29R5702 7124232 Impac Dot Matrix Printer 302 1 YR IOR 5x9 NBD N/A 29R5703 4694247 Serial Matrix Printer 001 1 YR IOR 5x9 NBD N/A 29R5704 4034247 Serial Matrix Printer A00 1 YR IOR 5x9 NBD N/A 29R5705 4034247 Serial Matrix Printer 003 1 YR IOR 5x9 NBD N/A 29R5706 4604247 Serial Matrix Printer v03 1 YR IOR 5x9 NBD N/A 29R5707 4804400 Thermal Label Printer 004 1 YR IOR 5x9 NBD N/A 29R5708 4344400 Thermal Label Printer 006 1 YR IOR 5x9 NBD N/A 29R5709 5104400 Thermal Label Printer 008 1 YR IOR 5x9 NBD N/A 29R5710 6425403 InfoPrint 6700 M40 1 yr On-Site 5x9 NBD PW PR483 N/A 44J8723 221

1 yr On-Site 7x24 SBD PW PR484 N/A 44J8724 4415504 InfoPrint 6700 R40 1 Yr 5x9 NBD N/A 41E8649 399

1 Yr 7x24 SBD N/A 41E8650 5605504 InfoPrint 6700 R60 1 Yr 5x9 NBD N/A 41E8656 504

1 Yr 7x24 SBD N/A 41E8657 7065504 InfoPrint 6700 R80 1 Yr 5x9 NBD N/A 41E8663 642

1 Yr 7x24 SBD N/A 41E8664 8996400 Line Matrix X4 X5 1 YR IOR 5x9 NBD N/A 29R5711 614

Printer 1 YR IOR 7x24 SBD PW N/A 29R5715 7986400 Line Matrix X8 X9 X10 1 YR IOR 5x9 NBD N/A 29R5712 784

Printer 1 YR IOR 7x24 SBD PW N/A 29R5716 10206400 Line Matrix X1X 1 YR IOR 5x9 NBD N/A 29R5713 1001

Printer 1 YR IOR 7x24 SBD PW N/A 29R5717 13016400 Line Matrix X2 1 YR IOR 5x9 NBD N/A 29R5714 1319

Printer 1 YR IOR 7x24 SBD PW N/A 29R5718 17156408 Line Matrix Printer 800 LPM 1 YR IOR 5x9 NBD PW N/A 38K3139 24396412 Line Matrix Printer 1200 LPM 1 YR IOR 5x9 NBD PW N/A 38K3140 34156500 InfoPrint 6500 v5p v05 1 yr IOR 5x9 NBD PW PR230 N/A 41E8780 659

1 YR IOR 7x24 SBD PW PR238 N/A 41W8819 9232 yr IOR 5x9 NBD PW PR246 N/A 41W8861 12722 yr IOR 7x24 SBD PW PR250 N/A 41W8865 1781

6500 InfoPrint 6500 v1p v10 1 yr IOR 5x9 NBD PW PR231 N/A 41E8781 8381 YR IOR 7x24 SBD PW PR239 N/A 41W8820 11732 yr IOR 5x9 NBD PW PR247 N/A 41W8862 16182 yr IOR 7x24 SBD PW PR251 N/A 41W8866 2265

6500 InfoPrint 6500 v15 1 yr IOR 5x9 NBD PW PR232 N/A 41E8782 10741 yr IOR 7x24 SBD PW PR240 N/A 41W8821 15042 yr IOR 5x9 NBD PW PR248 N/A 41W8863 20732 yr IOR 7x24 SBD PW PR252 N/A 41W8867 2903

6500 InfoPrint 6500 v20 1 yr IOR 5x9 NBD PW PR233 N/A 41E8783 14891 yr IOR 7x24 SBD PW PR241 N/A 41W8822 20852 yr IOR 5x9 NBD PW PR249 N/A 41W8864 29352 yr IOR 7x24 SBD PW PR253 N/A 41W8868 4024

Machine Type

Machine Model

Pac No

HPAC Part Number

Epac Part Number

List Price £PR13

7 Click here to view DefinitionsPR138PR139PR140PR141PR142PR143PR144PR145PR146PR147PR148

PR210PR211PR217PR218PR224PR225PR149PR153PR150PR154PR151PR155PR152PR156PR196PR197


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IBM CUTSHEET PRINTERSServicePacs for Hardware Maintenance (V068)For more information refer to PLET ZS04-0103.


Machine Type Product Description ServicePac Desciption Pac No

Printers with 3 Month Base Warranty2761 InfoPrint 001 4 YR IOR 5x11 NBD PR96 N/A 29R5145 6288

2060ES-2075ES 4 YR IOR 7x24 SBD PR95 N/A 29R5144 81743 YR IOR 5x11 NBD PR92 N/A 29R5141 55993 YR IOR 7x24 SBD PR91 N/A 29R5140 72792 YR IOR 5x11 NBD PR88 N/A 29R5137 40242 YR IOR 7x24 SBD PR87 N/A 29R5136 52311 YR IOR 5x11 NBD PR198 N/A 39K3141 2483

1 YR IOR 7x24 SBD PW PR199 N/A 39K3142 32292775 InfoPrint 001 4 YR IOR 5x11 NBD PR96 N/A 29R5145 6288

2060ES-2075ES 4 YR IOR 7x24 SBD PR95 N/A 29R5144 81743 YR IOR 5x11 NBD PR92 N/A 29R5141 55993 YR IOR 7x24 SBD PR91 N/A 29R5140 72792 YR IOR 5x11 NBD PR88 N/A 29R5137 40242 YR IOR 7x24 SBD PR87 N/A 29R5136 52311 YR IOR 5x11 NBD PR198 N 39K3141 2483





1 YR IOR 7x24 SBD PW PR201 N/A 39K3144 64582707 InfoPrint All Models 1 YR IOR 7x24 SBD PR453 N/A 44J8112* 5177

2190 / 2210 / 2235 2 YR IOR 5x9 NBD PR454 N/A 44J8113* 85612 YR IOR 7x24 SBD PR455 N/A 44J8114* 112523 YR IOR 5x9 NBD PR456 N/A 44J8115* 126713 YR IOR 7x24 SBD PR457 N/A 44J8116* 164724 YR IOR 5x9 NBD PR458 N/A 44J8117* 163234 YR IOR 7x24 SBD PR459 N/A 44J8118* 21111

1 YR IOR 5x9 NBD PW PR460 N/A 44J8119 50511 YR IOR 7x24 SBD PW PR461 N/A 44J8120 6440

Machine Model

HPAC Part Number

Epac Part Number

List Price £

* Only available in the following Countries: Belgium, Denmark, Finland, France, Greece, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway, Portugal, South Africa, Spain, Switzerland, Sweden, Turkey & UK.



Machine Type Product Description ServicePac Desciption Pac NoMachine Model

HPAC Part Number

Epac Part Number

List Price £

Printers with 12 Month Base Warranty2761 InfoPrint 001 4 YR IOR 5x11 NBD PR108 N/A 29R5201 5030








1 YR IOR 7x24 SBD PW PR201 N/A 39K3144 6458

MV - HP PrinterPost Warranty ServicePacs for Hardware Maintenance (V068)


Product Description Machine Model Description

AG68 000 HEWLETT PACKARD C4119A LASERJET 4000T PRINTERAG69 000 C4118A LASERJET 4000AG70 000 C4120A LASERJET 4000NAG71 000 C4121A LASERJET 4000TNAJ21 000 C4110A LASERJET 5000AJ37 000 C4111A LASERJET 5000N 8MBAN79 000 C4170A LASERJET 2100AQ60 000 C4251A LASERJET 4050 17PPMAQ60 00N C4253A LASERJET 4050N 17PPMAQ60 00T C4252A LASERJET 4050T 17PPMAQ60 0TN C4254A LASERJET 4050TN 17PPMBA43 000 C7058A LASERJET 2200D 19PPMBA50 000 C8049A LASERJET 4100 24PPMBA50 001 C8050A LASERJET 4100N 24PPMBA50 002 C8051A LASERJET 4100TN 24PPMBA50 003 C8052A LASERJET 4100DTN 24PPMH161 000 C3150A LASERJET 5P PRINTERH253 000 C3941A LASERJET 5L PRINTERH254 000 C3155A LASERJET 5MP PRINTERH381 000 C3916A LASERJET 5 PRINTERH454 000 C3917A LASERJET 5M PRINTERH461 000 C3952A LASERJET 5N PRINTERH492 000 C3980A LASERJET 6P PRINTERHPSY 000 C2009A LASERJET 4SI PRINTERHPSZ 000 C2001A LASERJET 4HPPU 000 C2011A LASERJET 4SI MXH898 001 C4076A LASERJET 5SI MOPIERAG12 000 HEWLETT PACKARD C6260A SCANJET 6100CAL16 000 C6277A SCANJET 6200CAN03 000 C6278A SCANJET 6250CAT40 000 C7167A SCANJET 3200CAU67 000 C5110A SCANJET 5PAV16 000 C7697A SCANJET 5300CAV72 000 C7679A SCANNER 6390CB524 000 C7197A SCANJET 5200CB746 000 C7677A SCANJET 6300CB795 000 C7678A SCANJET 6350CH358 000 SCANJET 2 C/P/SBL66 001 Q2426A LASERJET 4200N LASERBL66 002 Q2427A LASERJET 4200TN LASER

Machine Type

AK67 000 HEWLETT PACKARD C4085A LASERJET 8000 PRINTERAK67 001 C4086A LASERJET 8000N PRINTERAK67 002 C4087A LASERJET 8000DN PRINTERAS26 000 C4216A LASERJET 8100 DNAS26 001 C4215A LASERJET 8100N PRINTER AX61 000 C4265A LASERJET 8150 PRINTERAX61 004 C4266A LASERJET 8150N PRINTERH322 000 C3166A LASERJET 5SI PRINTERH404 000 C3167A LASERJET 5SI MXAM41 000 HEWLETT PACKARD C4084A LASERJET 4500 COLORAM41 001 C4089A LASERJET 4500 N COLOURAM41 002 C4094A LASERJET 4500 DN COLORAY22 001 C7086A LASERJET 4550N 16PPMAY22 000 C7086A LASERJET 4550N COLORH481 000 C3961A LASERJET COLOR 5B669 000 C3095A LASERJET 5N COLOUR

*Note: The above ServicePacs are available in UK Only

MV - HP PrinterPost Warranty ServicePacs for Hardware Maintenance (V068)


ServicePac Desciption Pac No EPAC P/N

1 YR 5x9 NBD MV76 43X4107 1361 YR 5x9 SD MV77 43X4108 1501 YR 7x24 SD MV78 43X4109 1642 YR 5x9 NBD MV79 43X4110 2592 YR 5x9 SD MV80 43X4111 2852 YR 7x24 SD MV81 43X4112 311


List Price £


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IBM Point-of-Sale (POS) PRODUCTSServicePacs for Hardware Maintenance (V048)


ServicePac Desciption Pac No

4614 4614 N-Scan ext. maintenance service 7 days 8.00-24.00 hrs UK01 14J0083 N/A 5094614 4614 + Scan ext. maintenance service 7 days 8.00-24.00 hrs UK02 14J0082 N/A 650

4614 4614 N-Scan CR01 14J0905 N/A 2544614 4614 + Scan CR02 14J0906 N/A 1236

4614 4614 No Scanner IR01 14J0892 N/A 745

4610 4610 with TP02 14J0971 N/A 739Scanner TP01 14J0970 N/A 3243

4614 without scanner TP04 14J0973 N/A 6429TP03 14J0972 N/A 4465

4614 with scanner TP06 14J0975 N/A 5804TP05 14J0974 N/A 8334

4695 configuration TP08 14J0977 N/A 10834TP07 14J0976 N/A 8334

Machine Type

Product Description

Machine Model

HPAC Part Number

Epac Part Number

List Price £

M/T 4614 ServicePac for Maintenance Services in U.K., see also PLET ZS98-0155

M/T 4614 ServicePac for Maintenance Services in Germany, see also PLET ZS98-0216ext. maintenance service 6 days 07.00-22.00

hrsext. maintenance service 6 days 07.00-22.00 hrs

M/T 4614 ServicePac for Maintenance Services in Ireland, see also PLET ZS98-0229ext. maintenance service 7 days 08.00-21.00

hrs

M/T 4610, 4614, 4695 ServicePac for Maintenance Services in France, see also PLET ZS99-0107ext. maintenance service 7 days 08.00-22.00

hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrsext. maintenance service 7 days 08.00-22.00 hrsext. maintenance service 6 days 08.00-22.00 hrs

* Available in Austria, Belgium, Denmark, France(excluding overseas), Finland, Germany, Ireland, Sweden, Norway, South Africa and Switzerland


M/T 4614 ServicePac for Maintenance Services in U.K., see also PLET ZS98-0155

M/T 4614 ServicePac for Maintenance Services in Germany, see also PLET ZS98-0216

M/T 4614 ServicePac for Maintenance Services in Ireland, see also PLET ZS98-0229

M/T 4610, 4614, 4695 ServicePac for Maintenance Services in France, see also PLET ZS99-0107

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ServicePacs WDFM History

PAC No Pac Description Effective Date

Mobile ProductsPC05 87H8962 14J059 3 Yrs 48 hr courier 28.05.2001 2609

26212651

PC06 N/A 14J1060 3 Yrs 48 hr Courier 06.07.2004 26442645

PC14 14J0401 14J1061 06.07.2004 260926212651

PC17 14J0755 14J1061 28.05.2001 260926212651

PC18 14J0757 14J1063 28.04.2001 26092621

2651PC19 14J0824 14J1064 3 Yr IOR NBD 28.04.2001 2644

2645PC44 14J1375 N/A 3 Yrs On-Site NBD 18.05.2004 1161

N/A 14J1490 31.12.2005 11711829183418461858238623882527262826522655265626582681268427222887

PC45 14J1376 N/A 3 Yrs On-Site NBD 18.05.2004 1830N/A 14J1491 31.12.2005 1832

184718601871

HPAC Part Number

Epac Part Number

Machine Type

+24 Month Base Warranty Extension



236623712373252526292647265326572659266226682672268227232888

PC54 N/A 87H8402 3 Yrs Customer Carry In 31.12.2005 1829183418461858238623882527265826812684272228842887

PC55 87H8397 N/A 3 Yrs Customer Carry In 18.05.2004 116111711829238826282652265526562658268126842722

PC55 N/A 87H8403 3 Yrs Customer Carry In 31.12.2005 1161117118291834184618582386

23882527262826522655265626582681268427222887

PC56 87H8399 N/A 3 Yrs Courier Collect 18.05.2004 116111711829238826282652265526562658268126842722

PC56 N/A 87H8405 3 Yrs Courier Collect 31.12.2005 182918341846185823862388252726582681268427222887

PC57 87H8401 N/A 3 Yrs Customer Carry In 18.05.2004 1830183223662371237326472653265726592662267226822723

2829PC57 N/A 87H8407 3 Yrs Courier Collect 31.12.2005 1830

183218471860187123712373252526592653266226682672268227232888

PC69 87H8512 87H8513 2 Yrs 47 hr Courier 06.07.2004 116111712628265226552656

PC70 87H8503 87H8504 2 Yrs IOR NBD 06.07.2004 2628265226552656

PC71 N/A 87H8507 2 Yrs 48 hr Courier 06.07.2004 26292647265326572662

PC72 N/A 87H8510 2 Yrs IOR NBD 31.12.2005 1871237326682672268227232888

PC136 N/A 61P7319 3 Years Courier Inc Protection 31.12.2005 116111711829238826282652265526562658

268126842722

PC137 N/A 61P7323 3 Years Courier Inc Protection 31.12.2005 18301832236623712373262926472653265726592662267226822723

PC163 N/A 61P7675 1 Year Courier Collect PW 13.12.2005 265213.12.2005 265314.11.2006 265814.11.2006 265914.11.2006 267214.11.2006 267314.11.2006 289014.11.2006 2891

PC164 N/A 61P7676 1 Year On-Site Service PW 13.12.2005 265213.12.2005 265314.11.2006 265814.11.2006 265914.11.2006 267214.11.2006 267314.11.2006 289014.11.2006 2891

PC341 N/A 38R3690 1 Year Courier Collect PW 13.12.2005 117114.11.2006 236614.11.2006 236713.12.2005 263513.12.2005 265113.12.2005 2655

PC342 N/A 38R3691 1 Year On-Site Service PW 13.12.2005 117114.11.2006 236614.11.2006 236713.12.2005 263513.12.2005 265113.12.2005 2655

PC343 N/A 38R3749 1 Year On-Site Service PW 13.12.2005 8143PC464 N/A 41E8959 1 Year Courier Collect PW 13.12.2005 2656

13.12.2005 2657

PC465 N/A 41E8960 1 Year On-Site Service PW 13.12.2005 265613.12.2005 2657


TransNote

PC86 N/A 87H8602 2 Yrs CCR 2nd Business Day 01.03.2005 2675PC87 N/A 87H8604 3 Year CCR 2nd Business Day 01.03.2005 2675PC88 N/A 87H8606 2 Yrs Courier Collect 01.03.2005 2675PC89 N/A 87H8608 3 Yrs Courier Collect 01.03.2005 2675

PAC No Pac Description Effective DateNetVista/ThinkCentre

PC26 14J1226 14J1252 3 Yrs CCR 28.08.2001 214021422170

PC40 14J1452 N/A 3 Yrs On-Site NBD 18.05.2004 2257N/A 14J1488 31.12.2005 6226

62696270633963416342634363446345634963506823

68256831683280848109811881238132813581378159816681698177818481918193

HPAC Part Number

Epac Part Number

Machine Type

HPAC Part Number

Epac Part Number

Machine Type

819481988309831083138317841784208422

PC41 14J1453 14J1489 3 Yrs IOR NBD 01.03.2005 MultiplePC58 14J1510 14J1511 3 Yrs IOR NBD 01.03.2005 MultiplePC60 14J1519 14J1520 3 Yrs IOR NBD 01.03.2005 MultiplePC65 14J1526 14J1527 3 Yrs IOR NBD 01.03.2005 MultiplePC66 N/A 14J1536 3 Yrs IOR NBD 01.03.2005 MultiplePC67 14J1541 14J1542 3 Yrs IOR NBD 01.03.2005 MultiplePC68 14J1543 14J1544 3 Yrs IOR NBD 01.03.2005 MultiplePC73 N/A 11N8436 3 Yrs IOR NBD 01.03.2005 MultiplePC74 N/A 87H8538 3 Yrs IOR NBD 01.03.2005 MultiplePC75 N/A 87H8545 3 Yrs IOR NBD 01.03.2005 MultiplePC76 N/A 87H8547 3 Yrs IOR NBD 01.03.2005 MultiplePC77 N/A 87H8549 3 Yrs IOR NBD 01.03.2005 MultiplePC78 N/A 87H8551 3 Yrs IOR NBD 01.03.2005 MultiplePC79 N/A 87H8553 3 Yrs On-Site NBD 31.12.2005 8090

809981088110811181228131813481488153815881638168

PC80 N/A 87H8555 3 Yrs IOR NBD 01.03.2005 MultiplePC81 N/A 87H8557 3 Yrs IOR NBD 01.03.2005 MultiplePC82 N/A 87H8559 3 Yrs IOR NBD 01.03.2005 MultiplePC83 N/A 87H8585 3 Yrs IOR NBD 01.03.2005 MultiplePC90 N/A 87H8589 3 Yrs IOR NBD 01.03.2005 MultiplePC107 61P7342 N/A 3 Yrs IOR 2nd Business Day 18.05.2004 6274

N/A 61P7258 31.12.2005 67906792679462748141

814381858187818983018303830583078319

PC160 N/A 61P7672 1 Year On-Site NBD PW 14.11.2006 225731.12.2005 626631.12.2005 626931.12.2005 627031.12.2005 627431.12.2005 627631.12.2005 628231.12.2005 633931.12.2005 634131.12.2005 634214.11.2006 634314.11.2006 634914.11.2006 635031.12.2005 659231.12.2005 659614.11.2006 679014.11.2006 679214.11.2006 679414.11.2006 682314.11.2006 682531.12.2005 683318.01.2005 686214.11.2006 830114.11.2006 830314.11.2006 830514.11.2006 830714.11.2006 830914.11.2006 831014.11.2006 831314.11.2006 831714.11.2006 831931.12.2005 8477

PC220 N/A 14R1342 3 Yrs On-Site 2ND BD 31.12.2005 8086808981048113812481368138

8141814381578160816781708171818382158320842184238424

PC343 N/A 38R3749 1 Year On-Site NBD PW 13.12.2005 8143PC374 N/A 14R1342 3 Yrs On-Site NBD 31.12.2005 8086

8089810481078113812481368138814181438157816081658167817081718183821282158320842184238424

PC375 N/A 39K2237 3 Yrs CCR 31.12.2005 80908122813181348148


VisualsMN01 14J1432 N/A 3 Yrs IOE NBD 18.05.2004 6307

N/A 14J1485 31.12.2005 6331

HPAC Part Number

Epac Part Number

Machine Type

63326517654965506551655266276634663966516652673567376739

MN02 14J1433 N/A 3 Yrs IOE NBD 18.05.2004 2704N/A 14J1486 3 Yrs IOE NBD 31.12.2005 6636

663766536656665766586734673691809329941794199493949494959497951195129513

9519MN03 14J1439 14J1487 3 Yrs IOE NBD 01.03.2005 MultipleMN04 14J1537 14J1538 3 Yrs IOE NBD 18.05.2004 MultipleMN05 14J1539 14H1540 3 Yrs IOE NBD 18.05.2004 MultipleMN06 N/A 87H8561 1 Yr IOE NBD 01.03.2005 MultipleMN07 N/A 87H8563 2 Yr IOE NBD 18.05.2004 MultipleMN08 N/A 87H8567 1 Yr IOE NBD 18.05.2004 MultipleMN09 N/A 87H8569 2 Yr IOE NBD 01.03.2005 MultipleMN10 N/A 87H8587 1 Yr IOE NBD 18.05.2004 MultipleMN11 N/A 87H8571 2 Yr IOE NBD 18.05.2004 MultiplePC161 N/A 61P7673 1 Year On-Site Exchange PW 12.07.2005 6332

12.07.2005 655013.12.2005 6334

12.07.2005 633212.07.2005 633312.07.2005 651712.07.2005 655014.11.2006 663914.11.2006 673414.11.2006 673712.07.2005 6739

PC162 N/A 61P7674 1 Year On-Site Exchange PW 12.07.2005 949412.07.2005 949713.12.2005 654914.11.2006 655114.11.2006 655212.07.2005 662714.11.2006 663412.07.2005 663714.11.2006 665614.11.2006 673614.11.2006 951112.07.2005 9512

PAC No Pac Description Effective DateIntellistations

PC106 N/A 61P7315 3 Yr On-Site 5x9 NBD 31.10.2006 62026204621468036836684668496850685168686894

PC431 N/A 41C5747 1Yr IOR 5x9xNBD PW 14.11.2006 6204PC432 N/A 41C5748 1Yr IOR 5x9xNBD PW 13.12.2005 6231

28.08.2007 622914.11.2006 683613.12.2005 684614.11.2006 684914.11.2006 685014.11.2006 6894

PC433 N/A 41C5749 1Yr IOR 5x9xNBD PW 14.11.2006 621414.11.2006 685113.12.2005 686613.12.2005 6868

HPAC Part Number

Epac Part Number

Machine Type


xSeriesPC07 72H9988 14J1070 3 Yrs IOR 7x24x4 06.07.2004 8476PC08 72H9989 14J1071 3 Yrs IOR 7x24x4 06.07.2004 8659

8662PC15 14J0528 14J1074 3 Yrs IOR 5x9x4 06.07.2004 8476PC23 14J1223 14J1249 3 Yrs IOR NBD 18.05.2004 8477PC24 14J1225 14J1250 3 Yrs IOR 5x9x4 18.05.2004 8477PC25 14J1315 14J1251 3 Yrs IOR 7x24x4 18.05.2004 8477PC28 14J1316 14J1322 3 Yrs IOR 7x24x4 06.07.2004 8681PC29 14J1317 14J1323 3 Yrs IOR 7x24x4 06.07.2004 8664PC30 14J1317 14J1324 3 Yrs IOR 7x24x4 06.07.2004 8664PC31 14J1318 14J1484 3 Yrs IOR 5x9x4 06.07.2004 8665PC32 14J1319 14J1483 3 Yrs IOR 5x9x4 06.07.2004 8665PC33 14J1320 87H8444 3 Yrs IOR 5x9x4 06.07.2004 8666PC36 14J1329 14J1331 3 Yrs IOR 7x24x4 06.07.2004 8681PC37 14J1330 14J1482 3 Yrs IOR 7x24x4 06.07.2004 8666PC46 14J1465 14J1473 3 Yrs IOR 5x9x4 06.07.2004 8478

8479864586468657

PC47 14J1466 14J1474 3 Yrs IOR 7x24x4 06.07.2004 84788479864586468657

PC48 14J1475 87H8448 3 Yr On-Site 9x5x4hr Target 31.10.2006 8675PC49 14J1476 87H8449 3 Yr On-Site 7x24x4hr Target 8675PC50 N/A 14J1477 3 Yr On-Site 9x5x4hr Target 31.01.2006 8686PC51 N/A 14J1478 3 Yr On-Site 7x24x4hr Target 31.01.2006 8686PC52 14J1471 14J1479 3 Yrs IOR 5x9x4 06.07.2004 8682PC53 14J1472 14J1480 3 Yrs IOR 7x24x4 06.07.2004 8682PC91 29P0267 N/A 3 Yrs IOR 7x24x4 18.05.2004 8672

N/A 29P0268 06.08.2004 86748654

PC91 N/A 29P0268 3 Yr On-Site 7x24x4hr Target 31.01.2006 8847PC92 N/A 29P0265 3 Yr On-Site 9x5x4hr Target 31.01.2006 8847PC93 N/A 29P0264 3 Yrs IOR 5x9x4 18.05.2004 8683PC94 87H8620 87H8619 3 Yrs IOR 5x9x4 18.05.2004 8668

25.09.2007 8669868586718670

HPAC Part Number

Epac Part Number

Machine Type

8676PC95 87H8623 87H8622 3 Yrs IOR 7x24x4 18.05.2004 8668

25.09.2007 86698685867186708676

PC98 N/A 61P7240 3 Yrs IOR 5x9x4 06.07.2004 8481PC99 N/A 61P7242 3 Yrs IOR 7x24x4 06.07.2004 8481PC105 61P7343 61P7344 3 Yr On-Site 7x24x4hr Target PC105 8687PC112 N/A 61P7345 3 Yrs IOR 5x9x4 12.04.2005 8827PC113 N/A 61P7347 3 Yrs IOR 7x24x4 12.04.2005 8827PC119 61P7423 N/A 3 Yrs IOR 5x9 NBD 18.05.2004 8480

84828836

PC120 61P7426 N/A 3 Yrs IOR 5x9x4 18.05.2004 8482864086738836

PC121 61P7427 N/A 3 Yrs IOR 7x24x4 18.05.2004 8482864086738836

PC122 61P7453 N/A 3 Yrs IOR 5x9x4 18.05.2004 84828640

PC122 61P7453 N/A 3 Yrs IOR 5x9x4 06.07.2004 86478649

PC123 61P7454 N/A 3 Yrs IOR 5x9x4 18.05.2004 86478649

PC124 61P7455 N/A 3 Yrs IOR 7x24x4 18.05.2004 86478649

PC124 N/A 61P7418 3 Yrs IOR 7x24x4 06.07.2004 8647PC125 61P7424 N/A 3 Yrs IOR 5x9 NBD 18.05.2004 8673PC142 N/A 61P7619 3 Yrs IOR 5x9x4 06.07.2004 8678

21.06.2005 8832PC145 N/A 61P7625 3 Yrs IOR 5x9x4 8678

21.06.2005 8832PC148 N/A 61P7660 1 Yr IOR 7x24x4hr Target PW 13.12.2005 8476

14.11.2006 848113.12.2005 8654

PC149 N/A 61P7661 1 Yr IOR 5x9x4hr Target PW 13.12.2005 847614.11.2006 848113.12.2005 8654

PC150 N/A 61P7662 1Yr On-Site 7x24x4hr Target PW 01.05.2005 866101.05.2005 866213.12.2005 3600 109

06.07.2004 21.06.2005

01.05.2005 8651PC151 N/A 61P7663 1Yr On-Site 9x5x4hr Target PW 01.05.2005 8661

01.05.2005 866213.12.2005 3600 10901.05.2005 8651

PC152 N/A 61P7664 1Yr On-Site 7x24x4hr Target PW 13.12.2005 353013.12.2005 865613.12.2005 865828.04.2006 8656


PC154 N/A 61P7666 1Yr On-Site 7x24x4hr Target PW 13.12.2005 865513.12.2005 865913.12.2005 8682

PC155 N/A 61P7667 1Yr On-Site 5x9x4hr Target PW 13.12.2005 865513.12.2005 865913.12.2005 8682



PC158 N/A 61P7670 1Yr On-Site 7x24x4hr Target PW 6/17/2005 8680PC159 N/A 61P7671 1Yr On-Site 9x5x4hr Target PW 6/17/2005 8680PC165 N/A 98P2377 4 Yrs IOR 5x9x4 06.07.2004 8478

06.07.2004 847906.07.2004 864506.07.2004 864606.07.2004 8657

PC166 N/A 96P2379 4 Yrs IOR 7x24x4 06.07.2004 84788479865786458646

PC167 N/A 96P2381 5 Yrs IOR 5x9x4 06.07.2004 84788479865786458646

PC168 N/A 96P2383 5 Yrs IOR 7x24x4 06.07.2004 847884798657

86458646

PC169 N/A 96P2385 4 Yr On-Site 9x5x4hr Target 31.01.2006 8686PC170 N/A 96P2387 4 Yr On-Site 7x24x4hr Target 31.01.2006 8686PC171 N/A 96P2389 5 Yr On-Site 9x5x4hr Target 31.01.2006 8686PC172 N/A 96P2391 5 Yr On-Site 7x24x4hr Target 31.01.2006 8686PC173 N/A 29P2393 4 Yrs IOR 5x9x4 06.06.2004 8672

06.06.2004 865406.06.2004 8674

PC173 N/A 96P2393 4 Yr On-Site 9x5x4hr Target 31.01.2006 8847PC174 N/A 96P2395 4 Yrs IOR 7x24x4 06.06.2004 8672

06.06.2004 865406.06.2004 8674


06.06.2004 865406.06.2004 8674


06.06.2004 865406.06.2004 8674


06.06.2004 866925.09.07 8670

86718685

PC178 N/A 96P2403 4 Yrs IOR 7x24x4 06.06.2004 867206.06.2004 865425.09.07 8670

86718685

PC179 N/A 96P2405 5 Yrs IOR 5x9x4 06.06.2004 867206.06.2004 865425.09.07 8670

86718685

PC180 N/A 96P2507 5 Yrs IOR 7x24x4 06.06.2004 867206.06.2004 865425.09.07 8670

86718685

PC181 N/A 61P7677 1 Yr IOR 5x9x4 12.07.2005 353012.07.2005 353112.07.2005 3560

PC182 N/A 61P7678 1 Yr IOR 7x24x4 12.07.2005 353012.07.2005 353112.07.2005 3560

PC187 N/A 96P2648 4 Yrs IOR NBD 06.07.2004 8647PC188 N/A 96P2650 5 Yrs IOR NBD 06.07.2004 8647PC193 N/A 96P2660 4 Yrs IOR 5x9x4 06.07.2004 8647PC194 N/A 96P2662 5Yrs IOR 5x9X4 06.07.2004 8647PC195 N/A 96P2664 4 Yrs IOR 7x24x4 06.07.2004 8647PC196 N/A 96P2666 5 Yrs IOR 7x24x4 06.07.2004 8647PC241 14R1665 14R1671 3 Yr On-Site 9x5x4hr Target 31.10.2006 8855PC242 14R1666 14R1672 3 Yr On-Site 7x24x4hr Target 8855PC243 14R1667 14R1673 4 Yr On-Site 9x5x4hr Target 8855PC244 14R1668 14R1674 4 Yr On-Site 7x24x4hr Target 8855PC245 14R1669 14R1675 5 Yr On-Site 9x5x4hr Target 8855PC246 14R1670 14R1676 5 Yr On-Site 7x24x4hr Target 8855PC229 14R1584 14R1590 3 Yr On-Site 9x5x4hr Target 31.10.2006 8861PC230 14R1585 14R1591 3 Yr On-Site 7x24x4hr Target 8861PC231 14R1586 14R1592 4 Yr On-Site 9x5x4hr Target 8861PC232 14R1587 14R1593 4 Yr On-Site 7x24x4hr Target 8861PC233 14R1588 14R1594 5 Yr On-Site 9x5x4hr Target 8861PC234 14R1589 14R1595 5 Yr On-Site 7x24x4hr Target 8861PC407 N/A 40M7565 1 Yr IOR 7x24x4hr Target PW 13.12.2005 8477

8677PC410 N/A 40M7568 1Yr IOR 7x24x4hr Target PW 14.11.2006 3531

PC414 N/A 40M7572 1 Yr IOR 7x24x4hr Target PW 28.04.2006 872028.04.2006 8730

PC415 N/A 40M7573 1 Yr IOR 7x24x4hr Target PW 28.04.2006 8677PC415 40M7697 N/A 1 Yr IOR 7x24x4hr Target PW 04.09.2007 8685PC419 N/A 40M7577 1 Yr IOR 5x9x4hr Target PW 13.12.2005 8477

13.12.2005 8677PC422 N/A 40M7580 1Yr IOR 7x24x4hr Target PW 14.11.2006 3531PC426 N/A 40M7584 1 Yr IOR 5x9x4hr Target PW 28.04.2006 8720

28.04.2006 8730PC427 N/A 40M7585 1 Yr IOR 5x9x4hr Target PW 28.04.2006 8677PC427 40M7609 N/A 1 Yr IOR 5x9x4hr Target PW 04.09.2007 8685PC442 N/A 41C5920 4 Yr On-Site 7x24x4hr Target 31.01.2006 8720

8730PC443 N/A 41C5921 5 Yr On-Site 7x24x4hr Target 31.01.2006 8720PC597 10N3994 N/A 2Yr IOR 7x24x4hr Target PW 04.09.2007 8685PC612 13P0952 N/A 2Yr IOR 9x5x4hr Target PW 04.09.2007 8685

PAC No Pac Description Effective DateHPAC Part Number

Epac Part Number

Machine Type

xSeries OptionsPC38 14J1367 N/A 3 Yrs IOR 5x9x4 18.05.2004 3530

353135601740

PC38 N/A 14J1373 3 Yr On-Site 9x5x4hr Target 31.01.2006 3530PC39 14J1368 N/A 3 Yrs IOR 7x24x4 18.05.2004 3530

353135601740

PC39 N/A 14J1374 3 Yr On-Site 7x24x4hr Target 31.01.2006 3530

PC100 N/A 29P0391 3 Yrs IOR 5x9x4 21.08.07

PC101 N/A 29P0394 3 Yrs IOR 7x24x4 21.08.07PC102 N/A 29P0414 3 Yr On-Site 9x5x4hr Target 31.01.2006 3600 109PC103 N/A 61P7246 3 Yrs IOR 7x24xSD 21.08.07 8684PC104 N/A 61P7248 5 Yrs IOR 7x24xSD 21.08.07 8684PC108 N/A 61P7265 3 Yr On-Site 7x24x4hr Target 31.01.2006 3600 109

Pac No ServicePac Description Effective DateAS400

AS02 14J0808 N/A Model 170 05.11.2002 9406AS03 14J0809 N/A Model 170 05.11.2002 9406AS04 14J0810 N/A Model 170 05.11.2002 9406AS05 14J0811 N/A Model 170 05.11.2002 9406AS06 14J0812 N/A Model 170 05.11.2002 9406AS13 14J0833 N/A Model 170 05.11.2002 9406AS20 14J0862 N/A Model 170 05.11.2002 9406AS21 14J0863 N/A Model 170 05.11.2002 9406AS22 14J0864 N/A Model 170 05.11.2002 9406AS23 14J0865 N/A Model 170 05.11.2002 9406AS24 14J0866 N/A Maintenance Support Service 05.11.2002 N/AAS25 14J0882 N/A Model 170 05.11.2002 9406AS26 14J0907 N/A Model 170 05.11.2002 9406AS27 14J0908 N/A Model 170 05.11.2002 9406AS28 14J0909 N/A Model 170 05.11.2002 9406AS29 14J0910 N/A Model 170 05.11.2002 9406AS30 14J0911 N/A Model 170 05.11.2002 9406AS31 14J0912 N/A Model 170 05.11.2002 9406AS32 14J0913 N/A Model 170 05.11.2002 9406AS33 14J0914 N/A Model 170 05.11.2002 9406AS34 14J0915 N/A Model 170 05.11.2002 9406AS35 14J0916 N/A Model 170 05.11.2002 9406

3600 R20 220 LXU

3600 R20 220 LXU

HPAC Part Number

Epac Part Number

Machine Type

AS36 14J0995 N/A Model 720 05.11.2002 9406AS37 14J0996 N/A Model 720 05.11.2002 9406AS38 14J0997 N/A Model 720 05.11.2002 9406AS39 14J0998 N/A Model 720 05.11.2002 9406AS40 14J0999 N/A Model 720 05.11.2002 9406AS41 14J1000 N/A Model 720 05.11.2002 9406AS42 14J1001 N/A Model 720 05.11.2002 9406AS43 14J1002 N/A Model 720 05.11.2002 9406AS44 14J1003 N/A Model 730 05.11.2002 9406AS45 14J1004 N/A Model 730 05.11.2002 9406AS46 14J1005 N/A Model 730 05.11.2002 9406AS47 14J1006 N/A Model 730 05.11.2002 9406AS48 14J1007 N/A Model 730 05.11.2002 9406AS49 14J1008 N/A Model 730 05.11.2002 9406AS50 14J1009 N/A Model 730 05.11.2002 9406AS51 14J1010 N/A Model 730 05.11.2002 9406AS52 14J1011 N/A Model 740 05.11.2002 9406AS53 14J1012 N/A Model 740 05.11.2002 9406AS54 14J1013 N/A Model 740 05.11.2002 9406AS55 14J1014 N/A Model 740 05.11.2002 9406AS56 14J1015 N/A Model 170 05.11.2002 9406AS57 14J1016 N/A Model 170 05.11.2002 9406AS58 14J1017 N/A Model 170 05.11.2002 9406AS59 14J1018 N/A Model 170 05.11.2002 9406AS60 14J1019 N/A Model 720 05.11.2002 9406AS61 14J1020 N/A Model 720 05.11.2002 9406AS62 14J1021 N/A Model 720 05.11.2002 9406AS63 14J1022 N/A Model 720 05.11.2002 9406AS64 14J1023 N/A Model 720 05.11.2002 9406AS65 14J1024 N/A Model 720 05.11.2002 9406AS66 14J1025 N/A Model 720 05.11.2002 9406AS67 14J1025 N/A Model 720 05.11.2002 9406AS68 14J1033 N/A Model 720 05.11.2002 9406AS69 14J1034 N/A Model 720 05.11.2002 9406AS70 14J1035 N/A Model 720 05.11.2002 9406AS71 14J1036 N/A Model 720 05.11.2002 9406AS72 14J1037 N/A Model 720 05.11.2002 9406AS73 14J1038 N/A Model 730 05.11.2002 9406AS74 14J1039 N/A Model 730 05.11.2002 9406AS75 14J1040 N/A Model 730 05.11.2002 9406AS76 14J1041 N/A Model 730 05.11.2002 9406AS77 14J1042 N/A Model 730 05.11.2002 9406AS78 14J1043 N/A Model 730 05.11.2002 9406AS79 14J1045 N/A Model 730 05.11.2002 9406

AS80 14J1046 N/A Model 730 05.11.2002 9406AS81 14J1047 N/A Model 730 05.11.2002 9406AS82 14J1048 N/A Model 730 05.11.2002 9406AS83 14J1049 N/A Model 730 05.11.2002 9406AS84 14J1050 N/A Model 730 05.11.2002 9406AS85 14J1051 N/A Model 730 05.11.2002 9406AS86 14J1052 N/A Model 730 05.11.2002 9406AS87 14J1053 N/A Model 730 05.11.2002 9406AS88 14J1054 N/A Model 740 05.11.2002 9406AS89 14J1055 N/A Model 740 05.11.2002 9406AS90 14J1056 N/A Model 740 05.11.2002 9406AS91 14J1057 N/A Model 740 05.11.2002 9406AS95 14J1284 N/A Model 170 05.11.2002 9406AS96 14J1285 N/A Model 170 05.11.2002 9406AS97 14J1286 N/A Model 170 05.11.2002 9406

AS100 14J1289 N/A Model 170 05.11.2002 9406AS101 14J1290 N/A Model 170 05.11.2002 9406AS102 14J1291 N/A Model 170 05.11.2002 9406

Pac No ServicePac Description Effective Date CSU Installations

N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 9406N/A 29P0417 N/A Installation 14.10.2003 7043N/A 29P0417 N/A Installation 14.10.2003 7044N/A 29P0417 N/A Installation 14.10.2003 4044N/A 29P0417 N/A Installation 14.10.2003 7046N/A 29P0417 N/A Installation 14.10.2003 7028N/A 29P0417 N/A Installation 14.10.2003 7028N/A 29P0417 N/A Installation 14.10.2003 2104N/A 29P0417 N/A Installation 14.10.2003 2106N/A 29P0417 N/A Installation 14.10.2003 3447N/A 29P0417 N/A Installation 14.10.2003 3580N/A 29P0417 N/A Installation 14.10.2003 3581N/A 29P0417 N/A Installation 14.10.2003 4125N/A 29P0417 N/A Installation 14.10.2003 5194N/A 29P0417 N/A Installation 14.10.2003 5187N/A 29P0417 N/A Installation 14.10.2003 7133

HPAC Part Number

Epac Part Number

Machine Type

N/A 29P0417 N/A Installation 14.10.2003 7139N/A 29P0417 N/A Installation 14.10.2003 7190N/A 29P0417 N/A Installation 14.10.2003 7204N/A 29P0417 N/A Installation 14.10.2003 7205N/A 29P0417 N/A Installation 14.10.2003 7206N/A 29P0417 N/A Installation 14.10.2003 7207N/A 29P0417 N/A Installation 14.10.2003 7208N/A 29P0417 N/A Installation 14.10.2003 7210N/A 29P0417 N/A Installation 14.10.2003 7334N/A 29P0418 N/A Installation 14.10.2003 9406N/A 29P0418 N/A Installation 14.10.2003 7025N/A 29P0418 N/A Installation 14.10.2003 7025N/A 29P0418 N/A Installation 14.10.2003 7026N/A 29P0418 N/A Installation 14.10.2003 7028N/A 29P0418 N/A Installation 14.10.2003 7028N/A 29P0418 N/A Installation 14.10.2003 3534N/A 29P0418 N/A Installation 14.10.2003 3583N/A 29P0419 N/A Installation 14.10.2003 3583N/A 29P0419 N/A Installation 14.10.2003 7337


UPS

UPS1 14J0855 N/A 3 YR IOE 5x9x4Hr 31.12.2005



Pac No ServicePac Description Effective Date

PrinterPN01 14J0924 N/A 3yr IOR NBD 28.01.2003 Y105PN02 14J0926 N/A 3yr IOR NBD 28.01.2003 Y203PN03 14J0925 N/A 3yr IOR NBD 28.01.2003 Y127PC08 14J0930 N/A 3yr IOR NBD 28.01.2003 Y196PR12 14J0858 N/A 3yr IOR NBD 31.12.2002 4332PR13 14J0985 N/A 3yr IOR NBD 31.12.2002 4332PR14 14J1275 N/A 3yr IOR NBD 26.07.2002 4308PR15 14J1421 N/A 3yr IOR NBD 12.09.2002 4322PR19 14J1552 N/A 3yr IOR NBD 31.12.2002 4912PR31 29P0378 N/A 3yr IOR NBD 28.04.2004 4870

4880

HPAC Part Number

Epac Part Number

Machine Type

9910 Model B72

9910 Model 080

9910 Model 140

HPAC Part Number

Epac Part Number

Machine Type


WorkGroup PrintersPR11 14J0815 N/A 3yr IOR 5X9 NBD 31.12.2005 4320PR23 N/A 14R0957 3yr IOR 5X9 NBD 29.09.2006 4545PR24 29P0372 N/A 3yr IOR 5X9 NBD 31.12.2005 4527

45284529454549204921

4928PR25 29P0371 N/A 3yr IOR 5X9 NBD 31.12.2005 4527

45284529454549204921

4928PR36 N/A 14R0958 3yr IOR 5X9 NBD 29.09.2006 4922PR41 N/A 14R0952 3yr IOR 5X9 NBD 29.09.2006 4519PR42 61P7655 N/A 3yr IOR 5X9 NBD 31.12.2005 4527PR42 N/A 14R0954 3yr IOR 5X9 NBD 29.09.2006 4527PR43 61P7656 N/A 3yr IOR 5X9 NBD 31.12.2005 4528PR43 N/A 14R0955 3yr IOR 5X9 NBD 29.09.2006 4528PR44 N/A 14R0956 3yr IOR 5X9 NBD 29.09.2006 4529PR46 N/A 14R0959 3yr IOR 5X9 NBD 29.09.2006 4928PR47 N/A 14R0962 3yr IOR 5X9 NBD 29.09.2006 4921

PR49 N/A 14R0964 2yr IOR 5X9 NBD 29.09.2006 4519PR51 N/A 14R0966 2yr IOR 5X9 NBD 29.09.2006 4527PR52 N/A 14R0967 2yr IOR 5X9 NBD 29.09.2006 4528PR53 N/A 14R0968 2yr IOR 5X9 NBD 29.09.2006 4529PR54 N/A 14R0969 2yr IOR 5X9 NBD 29.09.2006 4545PR55 N/A 14R0970 2yr IOR 5X9 NBD 29.09.2006 4922PR56 N/A 14R0971 2yr IOR 5X9 NBD 29.09.2006 4928PR59 N/A 14R1519 2yr IOR 5X9 NBD 29.09.2006 4921

PR61 N/A 14R1521 4yr IOR 5X9 NBD 29.09.2006 4519PR63 N/A 14R1523 4yr IOR 5X9 NBD 29.09.2006 4527PR64 N/A 14R1524 4yr IOR 5X9 NBD 29.09.2006 4528PR65 N/A 14R1525 4yr IOR 5X9 NBD 29.09.2006 4529PR66 N/A 14R1526 4yr IOR 5X9 NBD 29.09.2006 4545PR67 N/A 14R1527 4yr IOR 5X9 NBD 29.09.2006 4922

HPAC Part Number

Epac Part Number

Machine Type

PR68 N/A 14R1528 4yr IOR 5X9 NBD 29.09.2006 4928PR71 N/A 14R1531 4yr IOR 5X9 NBD 29.09.2006 4921

PR84 N/A 29R4980 2yr IOR 5X9 NBD 31.12.2006 4547PR85 N/A 29R4981 3yr IOR 5X9 NBD 31.12.2006 4547PR86 N/A 29R4982 4yr IOR 5X9 NBD 31.12.2006 4547PR123 N/A 29R5653 1yr IOR 5X9 NBD PW 31.12.2006 4920PR124 N/A 29R5686 1yr IOR 5X9 NBD PW 31.12.2006 4929PR131 N/A 29R5693 1yr IOR 5X9 NBD PW 31.12.2006 4928PR189 N/A 39K3132 1yr IOR 5X9 NBD PW 31.12.2006 4520PR190 N/A 39K3133 1yr IOR 5X9 NBD PW 31.12.2006 4525PR191 N/A 39K3134 1yr IOR 5X9 NBD PW 31.12.2006 4530PR192 N/A 39K3135 1yr IOR 5X9 NBD PW 31.12.2006 4540PR194 N/A 39K3137 1yr IOR 5X9 NBD PW 31.12.2006 4516PR195 N/A 39K3138 1yr IOR 5X9 NBD PW 31.12.2006 4870PR195 N/A 39K3138 1yr IOR 5X9 NBD PW 31.12.2006 4880PR268 N/A 41W9699 1yr IOR 5X9 NBD 29.09.2006 4535PR271 N/A 41W9638 2yr IOR 5X9 NBD 29.09.2006 4535PR274 N/A 41W9641 3yr IOR 5X9 NBD 29.09.2006 4535PR277 N/A 41W9644 1yr IOR 5X9 NBD PW 29.09.2006 4535PR349 N/A 42V1600 1yr IOR 5X9 NBD 29.09.2006 4896PR352 N/A 42V1603 2yr IOR 5X9 NBD 29.09.2006 4896PR355 N/A 42V1606 3yr IOR 5X9 NBD 29.09.2006 4896PR358 N/A 42V1609 4yr IOR 5X9 NBD 29.09.2006 4896PR361 N/A 42V1612 1yr IOR 5X9 NBD PW 29.09.2006 4896


Industrial PrintersPR01 13J9875 N/A 3yr IOR 5X9 NBD 31.12.2005 4230

42324247

PR02 13J9876 N/A 3yr IOR 5X9 NBD 31.12.2005 42304247

PR03 13J9878 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR04 13J9879 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR05 13J9880 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR16 14J1458 N/A 3yr IOR 5X9 NBD 31.12.2005 4400PR17 14J1459 N/A 3yr IOR 5X9 NBD 31.12.2005 4400PR18 14J1460 N/A 3yr IOR 5X9 NBD 31.12.2005 4400PR20 87H8618 N/A 3yr IOR 5X9 NBD 31.12.2005 4247PR32 29P0379 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR34 61P7327 N/A 3yr IOR 5X9 NBD 31.12.2005 4247

45294545

HPAC Part Number

Epac Part Number

Machine Type

49204921

4928PR37 61P7598 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR38 61P1505 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR39 61P1500 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR40 61P1501 N/A 3yr IOR 5X9 NBD 31.12.2005 6400PR73 14R1502 N/A 2yr IOR 5X9 NBD 31.12.2005 6400PR74 14R1505 N/A 2yr IOR 5X9 NBD 31.12.2005 6400PR75 14R1508 N/A 2yr IOR 5X9 NBD 31.12.2005 6400PR76 14R1511 N/A 2yr IOR 5X9 NBD 31.12.2005 6400PR77 14R1503 N/A 4yr IOR 5X9 NBD 31.12.2005 6400PR78 14R1506 N/A 4yr IOR 5X9 NBD 31.12.2005 6400PR79 14R1509 N/A 4yr IOR 5X9 NBD 31.12.2005 6400PR80 14R1512 N/A 4yr IOR 5X9 NBD 31.12.2005 6400


Zebra PrintersPN09 14J0931 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y001PN010 14J0932 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y013PN010 14J0932 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y114PN09 14J0931 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y164PN04 14J0927 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y204PN012 14J0959 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y195PN011 14J0933 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y197PN05 14J0928 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y198PN06 14J0960 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y205PN011 14J0933 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y206PN07 14J0929 N/A 3 YR IOR 5x9 NBD 31.12.2005 Y207


NetworkingNW01 87H9230 N/A 3yr IOR 4hr or less reps 28.10.2001 N/ANW02 87H9231 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8224 001NW02 87H9231 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8224 002NW03 87H9232 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8226 001NW03 87H9232 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8228 001NW03 87H9232 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8239 002NW04 87H9233 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8239 001NW03 87H9232 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8271 E24NW05 87H9234 N/A 3yr IOR 4hr or less reps 28.10.2001 N/ANW06 87H9235 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/A

HPAC Part Number

Epac Part Number

Machine Type

HPAC Part Number

Epac Part Number

Machine Type

NW07 87H9236 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005

NW08 87H9237 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW09 87H9238 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW10 87H9239 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8270 800NW10 87H9239 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 8270 60NW11 87H9240 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW12 14J0084 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW14 14J0086 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW20 14J0092 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW22 14J0094 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW26 14J0098 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW27 14J0099 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW28 14J0100 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW29 14J0141 N/A 3yr IOR 4 hr or less reps 28.10.2001 N/ANW30 14J0142 N/A 3yr IOR 4hr or less reps 28.10.2001 N/A


Multivendor NetworkingCS01 14J0992 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C773-000CS01 14J0992 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C779-000CS01 14J0992 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C780-000CS01 14J0992 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AL49-000CS02 14J0993 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C675-001CS02 14J0993 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C675-002CS02 14J0993 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C675-003CS03 14J0994 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C675-004CS03 14J0994 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 C675-005CS04 14J1440 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AR76-424CS04 14J1440 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AP86-000CS06 14J1442 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AP72-000CS06 14J1442 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AP72-00MCS07 14J1443 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 AQ52-024CS07 14J1443 N/A 3 YR IOR 5x9 > 4 hr Resp 31.12.2005 B585-000


Point of Sale (POS)PS01 14J1278 N/A Ext maintenance service 00.00.2000 4695PS05 14J1279 N/A 7 day 08:00 - 24:-00 h 00.00.2000 4695


8230 013/213

HPAC Part Number

Epac Part Number

Machine Type

HPAC Part Number

Epac Part Number

Machine Type

HPAC Part Number

Epac Part Number

Machine Type

Storage SD07 14J0425 N/A 3 Yr TBA 7205SD14 61P7638 N/A 3 Yr IOR 5x9 NBD 20.12.2005 3580SD15 61P7639 N/A 3 Yr On-Site 7x24x4hr Target 20.12.2005 3580SD16 96P2424 N/A 3 Yr On-Site 5x9x4hr Target 20.12.2005 1722SD17 96P2425 N/A 3 Yr On-Site 7x24x4hr Target 20.12.2005 1722


IBM Smoothstart Services Clustered Servers

IS01 14J0853 N/A TBA 8659

IS01 14J0853 N/A TBA 8660

IS01 14J0853 N/A TBA 8661

IS01 14J0853 N/A TBA 8662

IS01 14J0853 N/A TBA 8651

IS01 14J0853 N/A TBA 8680


IBM Smoothstart Services PC ServersIS03 14J0942 N/A Installation of 1 of the servers TBA 8476IS03 14J0942 N/A Installation of 1 of the servers TBA 8644IS03 14J0942 N/A Installation of 1 of the servers TBA 8659IS03 14J0942 N/A Installation of 1 of the servers TBA 8660IS03 14J0942 N/A Installation of 1 of the servers TBA 8661IS03 14J0942 N/A Installation of 1 of the servers TBA 8662IS03 14J0942 N/A Installation of 1 of the servers TBA 8651IS03 14J0942 N/A Installation of 1 of the servers TBA 8680


iSeries/AS400 productsAS92 14J1238 N/A 3 YR Maint Offering 4/28/2005 9406AS93 14J1239 N/A 3 YR Maint Offering 4/28/2005 9406AS94 14J1240 N/A 3 YR Maint Offering 4/28/2005 9406AS98 14J1287 N/A 3 YR Maint Offering 4/28/2005 9406AS99 14J1288 N/A 3 YR Maint Offering 4/28/2005 9406

AS103 87H8460 N/A 3 YR Maint Offering 4/28/2005 9406

HPAC Part Number

Epac Part Number

Machine Type

Installation of 2 servers sharing the same MT






HPAC Part Number

Epac Part Number

Machine Type

HPAC Part Number

Epac Part Number

Machine Type

AS104 87H8461 N/A 3 YR Maint Offering 4/28/2005 9406AS105 87H8462 N/A 3 YR Maint Offering 4/28/2005 9406AS106 87H8463 N/A 3 YR Maint Offering 4/28/2005 9406AS107 87H8464 N/A 3 YR Maint Offering 4/28/2005 9406AS108 87H8465 N/A 3 YR Maint Offering 4/28/2005 9406AS109 87H8466 N/A 3 YR Maint Offering 4/28/2005 9406AS110 87H8467 N/A 3 YR Maint Offering 4/28/2005 9406AS111 87H8468 N/A 3 YR Maint Offering 4/28/2005 9406AS112 87H8469 N/A 3 YR Maint Offering 4/28/2005 9406AS113 87H8470 N/A 3 YR Maint Offering 4/28/2005 9406AS114 87H8471 N/A 3 YR Maint Offering 4/28/2005 9406AS115* 87H8472 N/A 3 YR Maint Offering 4/28/2005 9406AS116* 87H8473 N/A 3 YR Maint Offering 4/28/2005 9406AS117* 87H8474 N/A 3 YR Maint Offering 4/28/2005 9406AS118* 87H8475 N/A 3 YR Maint Offering 4/28/2005 9406AS119* 87H8476 N/A 3 YR Maint Offering 4/28/2005 9406AS120* 87H8477 N/A 3 YR Maint Offering 4/28/2005 9406AS121* 87H8478 N/A 3 YR Maint Offering 4/28/2005 9406AS122* 87H8479 N/A 3 YR Maint Offering 4/28/2005 9406AS123* 87H8480 N/A 3 YR Maint Offering 4/28/2005 9406AS124* 87H8481 N/A 3 YR Maint Offering 4/28/2005 9406AS125* 87H8482 N/A 3 YR Maint Offering 4/28/2005 9406AS126* 87H8483 N/A 3 YR Maint Offering 4/28/2005 9406AS127* 87H8484 N/A 3 YR Maint Offering 4/28/2005 9406AS128* 87H8485 N/A 3 YR Maint Offering 4/28/2005 9406AS129* 87H8486 N/A 3 YR Maint Offering 4/28/2005 9406AS130* 87H8487 N/A 3 YR Maint Offering 4/28/2005 9406AS131* 87H8488 N/A 3 YR Maint Offering 4/28/2005 9406AS132* 87H8489 N/A 3 YR Maint Offering 4/28/2005 9406AS133* 87H8490 N/A 3 YR Maint Offering 4/28/2005 9406AS134* 87H8491 N/A 3 YR Maint Offering 4/28/2005 9406AS135* 87H8492 N/A 3 YR Maint Offering 4/28/2005 9406AS136* 87H8493 N/A 3 YR Maint Offering 4/28/2005 9406AS137* 87H8494 N/A 3 YR Maint Offering 4/28/2005 9406AS138* 87H8495 N/A 3 YR Maint Offering 4/28/2005 9406AS139* 87H8496 N/A 3 YR Maint Offering 4/28/2005 9406AS140* 87H8497 N/A 3 YR Maint Offering 4/28/2005 9406AS141* 87H8498 N/A 3 YR Maint Offering 4/28/2005 9406AS142* 87H8499 N/A 3 YR Maint Offering 4/28/2005 9406AS143* 87H8500 N/A 3 YR Maint Offering 4/28/2005 9406AS144* 87H8501 N/A 3 YR Maint Offering 4/28/2005 9406AS145 14J1523 N/A 3 YR Maint Offering 4/28/2005 9406AS146 14J1524 N/A 3 YR Maint Offering 4/28/2005 9406AS147 14J1525 N/A 3 YR Maint Offering 4/28/2005 9406

AS148* 29P0227 N/A 3 YR Maint Offering 4/28/2005 9406AS149* 29P0228 N/A 3 YR Maint Offering 4/28/2005 9406AS150* 29P0229 N/A 3 YR Maint Offering 4/28/2005 9406AS151* 29P0230 N/A 3 YR Maint Offering 4/28/2005 9406AS152* 29P0231 N/A 3 YR Maint Offering 4/28/2005 9406AS153* 29P0232 N/A 3 YR Maint Offering 4/28/2005 9406AS154* 29P0233 N/A 3 YR Maint Offering 4/28/2005 9406AS155* 29P0234 N/A 3 YR Maint Offering 4/28/2005 9406AS156* 29P0235 N/A 3 YR Maint Offering 4/28/2005 9406AS157* 29P0236 N/A 3 YR Maint Offering 4/28/2005 9406AS158* 29P0237 N/A 3 YR Maint Offering 4/28/2005 9406AS159* 29P0238 N/A 3 YR Maint Offering 4/28/2005 9406AS160* 29P0239 N/A 3 YR Maint Offering 4/28/2005 9406AS161* 29P0240 N/A 3 YR Maint Offering 4/28/2005 9406AS162* 29P0241 N/A 3 YR Maint Offering 4/28/2005 9406AS163* 29P0242 N/A 3 YR Maint Offering 4/28/2005 9406AS164* 29P0243 N/A 3 YR Maint Offering 4/28/2005 9406AS165* 29P0244 N/A 3 YR Maint Offering 4/28/2005 9406AS166* 29P0245 N/A 3 YR Maint Offering 4/28/2005 9406AS167* 29P0246 N/A 3 YR Maint Offering 4/28/2005 9406AS168* 29P0247 N/A 3 YR Maint Offering 4/28/2005 9406AS169* 29P0248 N/A 3 YR Maint Offering 4/28/2005 9406AS170* 29P0249 N/A 3 YR Maint Offering 4/28/2005 9406AS172* 61P7645** N/A 3 YR Maint Offering 4/28/2005 9406AS173 61P7646** N/A 3 YR Maint Offering 4/28/2005 9406AS174 61P7647** N/A 3 YR Maint Offering 4/28/2005 9406AS175 61P7648** N/A 3 YR Maint Offering 4/28/2005 9406AS176 61P7649** N/A 3 YR Maint Offering 4/28/2005 9406AS177 61P7650** N/A 3 YR Maint Offering 4/28/2005 9406AS178 61P7651** N/A 3 YR Maint Offering 4/28/2005 9406AS179 61P7652** N/A 3 YR Maint Offering 4/28/2005 9406AS171 29P0250 N/A 3 YR Maint Offering 4/28/2005 9406AS180 6107653* N/A 3 YR Maint Offering 4/28/2005 9406AS181 41W9714 N/A 3YRS Warranty Extension 5x9 SBD 4/25/2006 9405AS182 41W9715 N/A 3YRS Warranty Extension 5x9 SBD 4/25/2006 9405AS183 41W9716 N/A 3YRS Warranty Extension 5x9 SBD 4/25/2006 9405

pSeries/RS6000 products


RS6000RS06 14J0920 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7043RS14 14J1233 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7043

HPAC Part Number

Epac Part Number

Machine Type

RS20 14J1339 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7046RS21 14J1340 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS22 14J1398 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS23 14J1399 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS24 14J1400 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS25 14J1401 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS34 14J1506 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7014RS60 29P0402 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044RS61 29P0403 N/A 3 YR IOR 5x9x4Hr 4/28/2005 7044

pSeriesRS35 14J1555 N/A 3 YR Maint Offering 4/28/2005 640RS36 14J1556 N/A 3 YR Maint Offering 4/28/2005 640RS37 14J1557 N/A 3 YR Maint Offering 4/28/2005 640RS38 14J1558 N/A 3 YR Maint Offering 4/28/2005 640RS39 14J1559 N/A 3 YR Maint Offering 4/28/2005 640RS40 11N8581 N/A 3 YR Maint Offering 4/28/2005 640RS41 11N8582 N/A 3 YR Maint Offering 4/28/2005 640RS42* 87H8610 N/A 3 YR Maint Offering 4/28/2005 620RS43* 87H8611 N/A 3 YR Maint Offering 4/28/2005 620RS44* 87H8612 N/A 3 YR Maint Offering 4/28/2005 620RS45* 87H8613 N/A 3 YR Maint Offering 4/28/2005 620RS46* 87H8614 N/A 3 YR Maint Offering 4/28/2005 660RS47* 87H8615 N/A 3 YR Maint Offering 4/28/2005 660RS48* 87H8616 N/A 3 YR Maint Offering 4/28/2005 660RS49* 87H8617 N/A 3 YR Maint Offering 4/28/2005 660RS50* 29P0213 N/A 3 YR Maint Offering 4/28/2005 620RS51* 29P0214 N/A 3 YR Maint Offering 4/28/2005 620RS52* 29P0215 N/A 3 YR Maint Offering 4/28/2005 620RS53* 29P0216 N/A 3 YR Maint Offering 4/28/2005 660RS54* 29P0217 N/A 3 YR Maint Offering 4/28/2005 660RS55* 29P0218 N/A 3 YR Maint Offering 4/28/2005 660RS56* 29P0398 N/A 3 YR Maint Offering 4/28/2005 610RS57* 29P0399 N/A 3 YR Maint Offering 4/28/2005 610RS58 29P0400 N/A 3 YR Maint Offering 4/28/2005 640RS59 29P0401 N/A 3 YR Maint Offering 4/28/2005 640RS62* 61P7338 N/A 3 YR Maint Offering 4/28/2005 610RS63* 61P7339 N/A 3 YR Maint Offering 4/28/2005 610RS64* 61P7340 N/A 3 YR Maint Offering 4/28/2005 9112RS65* 61P7341 N/A 3 YR Maint Offering 4/28/2005 9112

RS66* ** 61P7428 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 630630

RS67* ** 61P7429 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005 630

630RS68* ** 61P7430 N/A 3 YR Maint Offering 4/28/2005 630RS69* ** 61P7431 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005 630RS70* ** 61P7432 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005 630RS71* ** 61P7433 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005 630RS72* ** 61P7434 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 630RS73* ** 61P7435 N/A 3 YR Maint Offering 5x9x4Hr 4/28/2005 630RS74* ** 61P7436 N/A 3 YR Maint Offering 7x24x4Hr 4/28/2005 630

RS75* 61P7401 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7315RS76* 61P7402 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7311RS77* 61P7403 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7311RS78* 61P7404 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7039RS79** 61P7362 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005 7038

7038703870387038703870387038

RS80** 61P7363 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005 70387038703870387038703870387038

RS81** 61P7397 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005 7311RS82** 61P7398 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005 7311RS83** 61P7399 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005 7315RS84** 61P7400 N/A 1 YR Warranty Upgrade 7x24 SD 4/28/2005 7315RS85** 61P7608 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005 7311RS86** 61P7609 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005 7311RS87** 61P7610 N/A 1 YR Warranty Upgrade 5x9x4 SD 4/28/2005 7039

7039RS88** 61P7611 N/A 1 YR Warranty Upgrade 7x24x4 SD 4/28/2005 7039

7039RS89* 61P7612 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7039RS90* 61P7588 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS91* 61P7589 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS92* 61P7590 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS93* 61P7591 3 YR Maint Offering 5x9 NBD 4/28/2005 7038

RS94* 61P7592 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS95* 61P7593 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS96* 61P7594 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS97* 61P7595 N/A 3 YR Maint Offering 5x9 NBD 4/28/2005 7038RS98* 38R3558 N/A 1 YR Warranty Upgrade 5x9 SBD 1/31/2007 9111RS99* 38R3559 N/A 1 YR Warranty Upgrade 7x24 SBD 1/31/2007 9111

RS100* 38R3560 N/A 1 YR Warranty Upgrade 5x9 SBD 1/31/2007 9113RS101* 38R3561 N/A 1 YR Warranty Upgrade 7x24 SBD 1/31/2007 9113RS124* 41W9710 N/A 1 YR Warranty Upgrade 5x9 SBD 1/31/2007 7048RS125* 41W9711 N/A 1 YR Warranty Upgrade 7x24 SBD 1/31/2007 7048RS126* 41W9712 N/A 1 YR Warranty Upgrade 5x9 SBD 1/31/2007 7048RS127* 41W9713 N/A 1 YR Warranty Upgrade 7x24 SBD 1/31/2007 7048


Training ServicesDE04 41C5725 N/A e-Learning Course for BladeCentre 6/26/2007 N/A

DE05 41C5726 N/A e-Learning Course for IBM Director 6/26/2007N/A

DE06 41C5727 N/A e-Learning Course for VMware 6/26/2007 N/A

HPAC Part Number

Epac Part Number

Machine Type

ServicePacs WDFM History

WDFM Description

Mobile ProductsRemoval of Pac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of Pac

Hardcopy P/N'sRemoval of Pac


Back to hot links.

Removal of Pac

Hardcopy P/N's

Removal of Pac

Hardcopy P/N's

Removal of Pac

Hardcopy P/N's

MT removed from Epac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of Pac

MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac

MT removed from EpacMT removed from Epac

WDFM Description

TransNote

Removal of PacRemoval of PacRemoval of PacRemoval of Pac

WDFM DescriptionNetVista/ThinkCentre

Removal of Pac


Removal of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of Pac

Removal of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacHardcopy P/N'sRemoval of Pac

MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac

Removal of Pac

MT removed from EpacRemoval of Pac

Removal of Pac

WDFM Description

VisualsHardcopy P/N'sRemoval of Pac


Removal of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of Pac

MT removed for EpacMT removed for EpacMT removed for Epac

MT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for Epac

WDFM DescriptionIntellistations

Removal of Pac

MT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for EpacMT removed for Epac

WDFM Description

xSeriesRemoval of PacRemoval of Pac

Removal of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of Pac

Removal of Pac

Removal of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacRemoval of PacHardcopy P/N's


Removal of PacRemoval of Pac

MT removed from EpacHardcopy P/N's Removed

epac P/N's Removed

Hardcopy P/N's Removedepac P/N's Removed


Removal of PacRemoval of PacRemoval of PacHardcopy P/N's

Hardcopy P/N's

Hardcopy P/N's

Hardcopy P/N's


Hardcopy P/N's

Hardcopy P/N's

MT removed from EpacHardcopy P/N's


MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac

MT removed from Epac Removal of Pac & 8832 moved to PC344 - 349MT removed from Epac

Removal of Pac & 8832 moved to PC344 - 349MT removed from Epac



MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac


MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac

Removal of Pac

Removal of Pac

Removal of Pac

Removal of PacRemoval of PacRemoval of PacRemoval of Pac

MT removed from EpacMT removed from EpacMT removed from Epac

Removal of PacMT removed from EpacMT removed from EpacMT removed from Epac



Removal of PacMT removed from EpacMT removed from Epac

epac P/N's Removed


epac P/N's Removed


epac P/N's Removed


epac P/N's Removed

MT moved to PC152/153MT moved to PC410/422

MT moved to Total Storage SD63/65

MT moved to PC152/153MT moved to PC410/422

MT moved to Total Storage SD63/65MT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from EpacMT removed from Epac

Removal of Pac

Removal of Pac

MT removed from EpacMT removed from EpacMT removed for Epac

Removal of Pac


MT removed for EpacMT removed from EpacMT removed for Epac


Removal of PacRemoval of PacRemoval of Pac

WDFM Description





xSeries OptionsRemoval of H/copy Pac

MT removed from EpacRemoval of H/copy Pac


Pac removed

Pac removedPac removedPac removedPac removedPac removed

Machine ModelAS400

FC2159FC2160FC2164

FC2164/2183FC7101/7102

FC7128FC2159FC2160FC2164FC2176

N/AFC2183

FC2290/FC2298FC2291/FC2299

FC2292FC2385FC2386

FC2290/2298FC2291/2299

FC2292FC2385FC2386

FC2061-ICC1500FC2061-ICC1501-1502

FC2062-ICC1500FC 2062-ICC 1501-1502-1503

FC2063-ICC1500FC2063 ICC 1502-1503-1504

FC2064-ICC1500FC 2064 ICC 1502-1503-1504-1505

FC2065-ICC1506FC 2065-ICC 1507-1508-1509

FC2066-ICC1506FC2066 ICC 1507-1508-1509-1510

FC2067-ICC1506FC2067-ICC1506FC2068-ICC1506

FC2068 ICC 1508-1509-1510-1511FC2069-ICC 1514

FC2069-ICC 1510-1511-1512FC 2070-ICC 1514

FC 2070 ICC 1510-1511-1512-1513FC 2289FC 2388FC2289FC2388

FC2061/ICC1500FC2061/ICC1501FC2061/ICC1502FC2062/ICC1500FC2062/ICC1501

FC2062/ICC1502/3FC2063/ICC1500

FC2063/ICC1502/3FC2063/ICC1504FC2064/ICC1500

FC2064/ICC1502/3FC2064/ICC1504FC2064/ICC1505FC2065/ICC1506

FC2065/ICC1507/8FC2065/ICC1509FC2066/ICC1506FC2066/IC1507/8FC2066/ICC1509FC2066/ICC1510

FC2067/ICC1506FC2067/ICC1508FC2067/ICC1509

FC2067/ICC510/11FC2068/ICC1506FC2068/ICC1508FC2068/ICC1509

FC2068/ICC1510/11FC2069/ICC1514

FC2069/ICC1510..12FC20070/ICC1514

FC2070/ICC1510..13FC2407FC2408FC2409FC2407FC2408FC2409

Machine Model CSU Installations

AS 400/150AS 400/170AS 400/270AS 400/250AS 400/820iSeries 800iSeries 810iSeries 825

RS 6000/150RS 6000/170RS 6000/270RS 6000/B50RS 6000/6E1RS 6000/6E4

ext.Disk, All Modelsext.Disk, All Models

Tape Library All ModelsTape Device, All ModelsTape Device, All ModelsDisk Device All ModelsDisk Device All ModelsNAS Product All Models

Ext Disk All D11

All ModelsAll Models

Ext Disk All ModelsTape Device All ModelsTape Device All ModelsTape Device All ModelsTape Device All Models

Ext Disk Device All ModelsAll ModelsAS400/820

RS 6000/6F0RS 6000/6F1RS 6000/B80RS 6000/6C1RS 6000/6C4

Fibre Channel Hub All ModelsTape Device, Standalone

Tape Device All Models

WDFM Description

Spac Removed

Spac Removed

Spac Removed

Machine Model

PrinterN/AN/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

Tape Device w/FC 8006 (Rackmount)

Machine Model

WorkGroup Printers20-002

002, N02, dn2FC 4521FC 4521FC 4521FC 4520FC 4520FC 4520FC 4520

FC 4621 + FC 4630FC 4621 + FC 4630FC 4621 + FC 4630

FC 4621 (3H) + FC4621 (4H)FC 4560 (S) + FC 4622 (T)

FC 4560FC 4622d02, dn2002, N02

002, N02, 008, N08002, N02, 008, N08

002, N02002, N02002, N02005. n05

002, N02002, N02, 008, N08

002, N02002, N02

002, N02, dn2d02, dn2005, n05

002, N02002, N02, 008, N08

002, N02002, N02

002, N02, dn2d02, dn2

Inforprint 1354 - 002, N02, dn2 + Infoprint 1354L - n08, dn8


005. n05

Infoprint 1412Infoprint 1412Infoprint 1412

Infoprint Color 1220Infoprint 1228

Infoprint Color 1228Infoprint 1120Infoprint 1125Infoprint 1130Infoprint 1140Infoprint 1116Scanner M20Scanner M25

All ModelsAll ModelsAll ModelsAll ModelsAll ModelsAll ModelsAll ModelsAll ModelsAll Models

Machine Model

Industrial PrintersXX123

A00XX2 XX3

1050 P50010 P10

O15OO6OO8OO4OO3O20V03

FC 4621 + FC 4630FC 4621 (3H) + FC4621 (4H)


FC 4560 (S) + FC 4622 (T)FC 4560FC 4622I05 I5P

I10 I1P 08PI15

I20 I24 I2S+H726I05 I5PI10 I1P

I15I20 I24 I2X

I05 I5PI10 I1P

I15I20 I24 I2X

WDFM Description

Zebra Printers18001900190018001050265021001150140021001150

WDFM Description

NetworkingN/A

H/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removed

N/AN/A

H/copy Spac removed

N/AN/A

H/copy Spac removedH/copy Spac removed

N/AN/AN/AN/AN/AN/AN/AN/AN/AN/A

WDFM Description

Multivendor NetworkingH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removedH/copy Spac removed

Machine Model

Point of Sale (POS)POS

POS + Print

Machine Model

Storage Tape Lib311

H/Copy p/n removedH/Copy p/n removedH/Copy p/n removedH/Copy p/n removed

Machine Model

IBM Smoothstart Services Clustered Servers

Netfinity 5000 - All Models


Netfinity 5500 M10 - All Models




Machine Model

IBM Smoothstart Services PC ServersN'finity 3000 - All ModelsN'finity 3500 - All ModelsN'finity 5000 - All ModelsN'finity 5500 - All ModelsN'finity 5500 M10 - All ModelsN'finity 5500 M20 - All ModelsN'finity 7000 - All ModelsN'finity 7000 M10 - All Models

Machine Model

iSeries/AS400 productsFC 5051 and 5055 FC 5052, 5057 and 5058

FC 5065FC 5101 or 5108 or 5118250 FC 2295

FC 5061, 5080, 5081, 5082 and 5083

250 FC 2296270 FC 2248 ICC 1517270 FC 2250 ICC 1516270 FC 2250 ICC 1518270 FC 2252 ICC 1516270 FC 2252 ICC 1519270 FC 2253 ICC 1516270 FC 2253 ICC 1520270 FC 2422 ICC 1516270 FC 2423 ICC 1516270 FC 2424 ICC 1516820 FC 2395 ICC 1521820 FC 2395 ICC 1522-1523-1524820 FC 2396 ICC 1521

820 FC 2397 ICC 1521

820 FC 2398 ICC 1521

820 FC 2425 ICC 1521820 FC 2426 ICC 1521820 FC 2427 ICC 1521830 FC 2400 ICC 1531

830 FC 2402 ICC 1531

830 FC 2403 ICC 1531

840 FC 2418 ICC 1540

840 FC 2420 ICC 1540

FC 5033FC 5034 or 5035 FC 5074 or 5094FC 5077FC 5079 or 5294FC 7127SB2 FC 2315SB3 FC 2316SB3 FC 2318FC 7104 or 7116FC 7123 or 7136FC 5075 or 0595 or 5095

820 FC 2396 ICC 1522-1523-1524-1525

820 FC 2397 ICC 1522-1523-1524-1525-1526

820 FC 2398 ICC 1522-1523-1524-1525-1526-1527

830 FC 2400 ICC 1532-1533-1534-1535

830 FC 2402 ICC 1532-1533-1534-1535-1536

830 FC 2403 ICC 1532-1533-1534-1535-1536-1537

840 FC 2418 ICC 1541-1542-1543-1544-1545-1546

840 FC 2420 ICC 1541-1542-1543-1544-1545-1546-1547

270 FC 2431 ICC 1518270 FC 2432 ICC 1516270 FC 2432 ICC 1519270 FC 2434 ICC 1516270 FC 2434 ICC 1520270 FC 2452270 FC 2454820 FC 2435 ICC 1521820 FC 2435 ICC 1522-1523-1524820 FC 2436 ICC 1521

820 FC 2437 ICC 1521

820 FC 2438 ICC 1521

820 FC 2456820 FC 2457820 FC 2458820 FC 0150820 FC 0151820 FC 0152840 FC 2461 ICC 1540

800 FC 2463 Package 7400800 FC 2464 Package 7408810 FC 2466 Package 7407810 FC 2466 Package 7409810 FC 2467 Package 7410810 FC 2467 Package 7412810 FC 2469 Package 7428810 FC 2469 Package 7430FC 5078 or 0578 or 0578 or 5078iSeries FC 7124520 FC7390/7391/7393520 FC7392/7394520 FC7395/7396

pSeries/RS6000 products

Machine Model

RS6000150150

820 FC 2436 ICC 1522-1523-1524-1525

820 FC 2437 ICC 1522-1523-1524-1525-1526

820 FC 2438 ICC 1522-1523-1524-1525-1526-1527

840 FC 2461 ICC 1541-1542-1543-1544-1545-1546-1547-1548

B50170

270 (1 Way 1x FC 4361)270 (2 Way 1x FC 4362/4365)

270 (4 Way 2x FC 4362/4365)T00 & T42 (Rack)270 (2 Way FC 4366)270 (4Way 2x FC 4366)

pSeriesB80 (1 Way) B80 (2 Way FC 4362)B80 (4 Way FC 4362x2)B80 (2 Way FC 4365)B80 (4 Way FC 4365x2)B80 (3 Way FC 4361+4362)B80 (3 Way FC 4361+4365)

6F0/6F1 (1 Way 450MHz FC 5201) 6F0/6F1 (2 Way 450MHz FC 5202)6F0/6F1 (4 Way 450MHz FC 5204)6H9/6H1 (1 Way 450MHz FC 5201) 6H0/6H1 (2 Way 450MHz FC 5202)6H0/6H1 (4 Way 450MHz FC 5204)

B80 (2 Way FC 4366)B80 (4Way FC 4366x2)6C1/6E1 (1 Way 333 MHz FC 5322)

or 1 Way 1.45 Ghz FC 5126

270 (3 Way 1x FC 4361 and 1x FC 4362/4365)

6F0/6F1 (1 Way 600MHz FC 5211) OR (1 Way 750MHz FC 5215)FC 5212) OR (2 Way 750MHz FC 5217)6F0/6F1 (4 Way 600MHz FC 5214) OR (4 Way 750MHz FC 5219)6F1 (6 Way 668MHz FC 5216) Or (6 Way 750MHz FC 5221)6H0/6H1 (1 Way 600MHz FC 5211) (OR (1 Way750MHz FC 5215)6H0/6H1 (2 Way 600MHz FC 5212) OR (2 Way 750MHz FC 5217)6H0/6H1 (4 Way 600MHz FC 5214) OR (4 Way 750MHz FC 5219)6H1 (6 Way 668MHz FC 5216) OR (6 Way 750MHz FC 5221)

6C1/6E1 (1 Way 375 MHz or 1 Way 450MHz FC 5300 OR FC 53096C1/6E1 (2 Way 375 MHz or 1 Way 450MHz 2x FC 5300 or 2x FC5309)

6C1/6E1 (2 Way 333 MHz 2x FC 5322)Mod. 265 (1 Way 450 MHz 1x FC 5323)Mod. 265 (2 Way 450 MHZ 2x FC 5323)p630 6C4/6E4, 1Way 1.0 Ghz FC 5131

p630 6C4/6E4, 1Way 1.0 Ghz FC 5131

or 1 Way 1.45 Ghz FC 5126B80 (3 Way FC 4361+4365)

or 4 Way 2x 1.45 Ghz FC 5127C01D20D10

651 IH P655 4Way 1.3 GHz7038 6M2 P650 2Way 1.2 GHz7038 6M2 P650 4Way 1.2 GHz7038 6M2 P650 6Way 1.2 GHz6M2 P650 8Way 1.2 GHz6M2 P650 2Way 1.45 GHz6M2 P650 4Way 1.45 GHz6M2 P650 6Way 1.45 GHz6M2 P650 8Way 1.45 GHz7038 6M2 P650 2Way 1.2 GHz7038 6M2 P650 4Way 1.2 GHz7038 6M2 P650 6Way 1.2 GHz6M2 P650 8Way 1.2 GHz6M2 P650 2Way 1.45 GHz6M2 P650 4Way 1.45 GHz6M2 P650 6Way 1.45 GHz6M2 P650 8Way 1.45 GHz

D10D10C01C01D20D20

651 IH P655 4Way 1.3 GHz651 IH P655 8Way 1.1 GHz651 IH P655 4Way 1.3 GHz651 IH P655 8Way 1.1 GHz651 IH P655 8Way 1.1 GHz7038 6M2 P650 2Way 1.2 GHz7038 6M2 P650 4Way 1.2 GHz7038 6M2 P650 6Way 1.2 GHz6M2 P650 8Way 1.2 GHz

p630 6C4/6E4, 1Way 1.0 Ghz FC 5131 or 1 Way 1.45 Ghz FC 5126p630 6C4/6E4, 2Way 1.0 Ghz FC 5132 or 2 Way 1.45 Ghz FC 5127p630 6C4/6E4, 2Way 1.0 Ghz FC 5132 or 2 Way 1.45 Ghz FC 5127Ghz 2x FC 5132 or 4 Way 2x 1.45 Ghz FC 5127 p630 6C4/6E4, 4Way 1.0 Ghz 2x FC 5132

6M2 P650 2Way 1.45 GHz6M2 P650 4Way 1.45 GHz6M2 P650 6Way 1.45 GHz6M2 P650 8Way 1.45 GHzp5 520p5 520p5 550

p5 550120120270270

Machine Model

Training ServicesN/A

N/AN/A

€¦ · xls file · web view · 2008-01-17xseries options b xseries options a xseries pw xseries...

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